NSP Impact Report 2003

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Impact: NSP A Year in Review National Student Partnerships National Office 800 Seventh Street NW Suite 300 Washington, D.C. 20001

Transcript of NSP Impact Report 2003

Page 1: NSP Impact Report 2003

Impact: NSPA Year in Review

National Student PartnershipsNational Office800 Seventh Street NW Suite 300Washington, D.C. 20001

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SEPTEMBER 2001 – AUGUST 2002

NSP’s mission is to ensure that all

Americans have access to the services,

opportunities, and attention they need

in their pursuit of employment,

self-sufficiency, and personal success.

NSP’s vision is a national movement of

students grounded in direct action and

committed to strengthening the networks

of community support for all Americans

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Impact: NSPFrom the CEO and Co-Founder

T his has been quite a year for NSP! I have been truly amazed and inspiredby the energy, enthusiasm and resourcefulness of our outstanding NSPteam, and I am delighted to be sharing the team’s accomplishments

through the publication of this annual Impact Report.

Since returning full-time to the National Office last fall, I have had the honor of seeing the diverse scope of NSP’s impact first-hand. I have seen clientscourageously articulate their dreams and then make those dreams come true. I have seen undecided students gain their focus and discover their calling afterexperiencing the fulfillment of helping others. I have seen board members, staffmembers and funders become personally inspired after interacting with dedicated and passionate student volunteers. And I myself have been humbled by the responsibility and ownership that so many have assumed on behalf of NSP, creating even more opportunities to improve our services, enhance ourcapacity, and widen our reach.

Nationally, this year has been marked by the development of many criticalpartnerships with federal entities, including the U.S. Department of Labor, the AmeriCorps*VISTA program, and the USA Freedom Corps. I have beenoverwhelmed by the visionary leadership within each of these institutions, and I have great faith in the power of the public-private partnerships that we haveestablished.

Beyond articulating the accomplishments of the past year, this Impact Report isintended to thank our many supporters. This year’s incredible successes would not have been possible without your generosity, and I hope that you will see asignificant return on your investments in the following pages. I would also like to extend special thanks to NSP’s wise and devoted Board of Directors, led by my co-founder, Brian Kreiter.

NSP’s momentum is gathering! With expansion into five more cities by Fall 2003, a record number of programmatic collaborations on the horizon, and a rapidlyapproaching fifth-year anniversary, we look forward to your continued support,dedication and friendship.

With gratitude,

Kirsten E. Lodal

Impact: NSPA Year in Review

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After Greg completed his stay at the detention center, he began to make somepositive changes in his life, and dedicated himself to helping others do thesame. “That is why I joined NSP — to try to bring light into that black hole.Because I have been there, I can help people who feel like they have no chanceknow that they have all the chance in the world if they just have the resourcesto reach out and grab it.”

Through NSP, Greg was even able to help someone from his neighborhood — a young man named Mike who had dropped out of the high school he andGreg had attended. Greg was a senior when Mike left school as a sophomore.And though they were working at the same local restaurant, they haddramatically different life outlooks. “Here I am in college feeling like I have many opportunities,” says Greg, “and Mike was feeling like he doesn’t have ahope in the world of getting out from behind that fryer.” Greg suggested theGED, but Mike said he did not know where to start. After making a few calls toNSP contacts, Greg soon presented Mike with a list of numerous GEDpreparation and testing programs that were available. “You should have seenMike’s eyes when I showed him the list,” Greg says. “Suddenly Mike haddirection; suddenly the restaurant was no longer his career; suddenly hesomehow seemed to be worth more to himself and to society.”

Greg’s commitment to helping Mike and others who have no hope comesdirectly from being able to relate to their situations. “His story is so important tome because his situation was so much like mine,” Greg says. “He just needed theopportunity to show his talents to someone; I think that we have given him thatopportunity.”

Impact: NSP VolunteerGreg Rice NSP PITTSBURGH

G reg Rice’s life as a student at the University of Pittsburgh appears to besimilar to many of his fellow NSP volunteers in Pittsburgh and aroundthe country. His academic success at the University of Pittsburgh

includes making the Dean’s List each term, achieving a 3.9 grade point averagein his Finance major and a 3.7 overall, and being inducted into an honor society.Greg’s activities include being a member of the professional business fraternity,and serving on the Business Student Council. He is working his way throughschool as a waiter at a local restaurant and as a part-time financial advisor with

a local investment firm. And though his schedule could overload any PalmPilot’s memory chip, Greg hascommitted himself to giving back tohis community by volunteering fornumerous community-based agencies.As a volunteer with NSP-Pittsburgh,Greg helps disadvantaged Pittsburghresidents access the resources theyneed to find employment and tosucceed in their lives.

Greg’s devotion to giving back to the community remains strong because hegrew up as a disadvantaged Pittsburgher. “I grew up in an under-privilegedneighborhood, where kids ran free with no discipline and where adults sataround and did nothing all day,” says Greg. “Over the years that neighborhoodhas had numerous drug busts and shootings. This atmosphere is almostdrowning — it creates a sort of black hole that will not let light in.” Greg admitsto having caught the wave of trouble that was so insidious to the youth of hisneighborhood, and was eventually arrested and sent to a juvenile detentioncenter. “The environment of nobody caring, of drugs, of hopelessness, of nosecond chances — this environment leaves too few choices and too fewlegitimate income options for people with poor educations,” says Greg. “It is a no win situation.”

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“Because I have beenthere, I can help peoplewho feel like they haveno chance believe that they have all thechance in the world...”

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NSP-Richmond volunteers quickly demonstrated their leadership capabilitieswithin RCAC, which helped both organizations become even stronger allies foreach other and for their clients in the fight against poverty in the community.“NSP is an organization that thrives on the enthusiasm and dedication of youngstudents,” said NSP Richmond Local Director Janelle Hubert. “We can alleviatesome of the overwhelming caseloads RCAC may receive as well as offer fresheyes to some of the best in the field, and we are committed to making theclient’s job-search process easier, which makes RCAC’s job easier.”

So far NSP volunteers have helped staff RCAC’s Resource Room, have overseenRCAC’s client intake process, and have facilitated the Center’s Job Club. “Workingwith NSP-Richmond’s volunteers over the summer was one of the bestpartnerships I have experienced in a very, very long time,” said Wilma Harris,RCAC’s Principal Practitioner for Employer Services. “Not only are they very brightand talented; they are full of energy and keep their word when they say they willdo something. Their presence and input in the Center’s Job Club has added anadditional level of service, allowing us to reach more customers in a more timelymanner.”

Rivadeneira sees the partnership between the two organizations as a lastingone. “I am so proud that TDC/RCAC played an important role relative to NSP’spresence and success here in Richmond. It is amazing what can develop out ofone encounter or one idea and the enormous impact felt by so many. I amgrateful to NSP for giving me the opportunity to share the joy and success ofhow working together for a common cause can reap such wonderful benefits.”

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Impact: NSP Community PartnerRichmond Career Advancement Center

I n January 2002, NSP announced a groundbreaking collaboration between its Local Office in Richmond and the Richmond Career AdvancementCenter (RCAC), a unit of the Training and Development Corporation in

Bucksport, Maine. No strangers to one another, NSP-Richmond had worked with RCAC since its founding; RCAC manages the U.S. Department of Labor’sWelfare to Work Initiative in Richmond, and was designated by the City ofRichmond’s Workforce Investment Board as a full service one-stop center, alongwith the South Side Virginia Employment Commission. Under the terms of thenew collaboration, NSP-Richmond would move into its own office space inRCAC, and would work closely with RCAC staff to identify ways to best serveRichmond community members in need of employment or in need of servicesimpacting employment situations.

Aida Rivadeneira, Welfare to WorkProject Manager at the RCAC, wasinstrumental in spearheading thecollaboration between the twoorganizations. “I met NSP two yearsago at the Department of Labor-sponsored Welfare-to-WorkConference in Chicago,” she said. “I was impressed that a student-runinitiative was able to help studentvolunteers get a greater sense ofwho they are with respect to thegreater responsibility of their role inthe community, while at the same

time helping them gain experience at contributing and developing a skilledworkforce. I knew that we needed to bring them to RCAC!”

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“Working with NSP-Richmond… was one of the best partnerships I have experienced in a long, long time.”—Wilma Harris, Richmond CareerAdvancement Center

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Impact: NSP ClientBetty, NSP NEW HAVEN

In April 2002, NSP-New Haven volunteers were on a routine client outreachvisit to Columbus House, a local temporary homeless shelter, handing outfliers, talking with shelter residents, and encouraging drop-in visits to the

Local Office. For Betty*, a shelter resident, NSP’s visit was far from routine - itbecame the catalyst for renewing her search for a job and a home.

Still grieving after the death of her son six years earlier, Betty had been laid offfrom her machine operator job at a local factory, was living with chronic healthissues, and had been left homeless by her landlord’s lock-out of her apartment.Unable to retrieve her belongings, including the photographs of her son, Bettyfound temporary shelter at New Haven’s Columbus House. “My child was mydream,” says Betty. “But after six years I had to continue my life. Then I got laid off from my job, which was difficult. I loved the people...I love to work aroundpeople. And I love to work! I want to work!”

After finding the NSP-New Haven flier, Betty called the office and spoke withlongtime volunteer and Local Director Jessica Reveri. “Jessica is the best...she isthe light of my life because she cares,” says Betty. “It is great to know someonecares about you. She is definitely going all the way for me.”

Together Jessica and the NSP-New Haven volunteers found Betty some part-time volunteer work with the Salvation Army, and have been working to find her permanent housing and a full-time job where her openness and engagingpersonality can be an asset to the position, such as a receptionist position or asupport staff position in one of the area hospitals.

Though still in transition, Betty feels NSP has had a positive impact on her life. “I feel like there is hope!” she says. “I’ve been telling everyone at the ColumbusHouse about NSP!” Betty adds that she has been encouraged by the personalattention she has received from NSP volunteers, and has been impressed withtheir enthusiasm, energy and positive outlook.

“At one time I prayed and asked God to help me through,” says Betty. “I thinkthat’s why he sent me to Jessica and NSP. And I know that God sent me to theright place.”

*Last name has been omitted to protect privacy.

“It’s great to know

someone cares about you.”

—Betty, NSP-NewHaven client

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NSP’s service areas include (but are not limited to):■ Creating/refining resumes and cover letters■ Locating GED and certification programs■ Locating low-cost daycare options■ Coordinating affordable healthcare options■ Locating temporary and transitional housing■ Locating free/low-cost legal assistance■ Determining transportation options■ Locating employment opportunities■ Providing language translation services

In the last year, NSP’s Local Offices:■ Trained more than 200 volunteers to provide intensive client service;■ Served more than 1,500 new and returning clients with more than 2,000

different services;■ Contributed more than 15,000 volunteer hours to their communities.

NSP currently has student-run Local Offices in:■ Bronx, NY■ Cambridge, MA■ Durham, NC■ Evanston, IL■ New Haven, CT■ Pittsburgh, PA■ Richmond, VA■ San Antonio, TX ■ Washington, DC

Impact: NSPAn overview of NSP’s history & structureSeptember 2001-August 2002

N SP was founded four years ago by undergraduate students from YaleUniversity in an effort to help the disadvantaged members of the NewHaven community. Since that time, NSP has grown into a national

network of nine drop-in resource centers, each staffed by student volunteersfrom area colleges and universities. Students work one-on-one with clients toprovide immediate research and problem-solving services to communityresidents in need of access to sustainable employment opportunities, socialservices, and/or educational opportunities.

All NSP Local Offices are staffed by:■ Local Directors - Student volunteers who provide the leadership and vision

for the Local Office. This includes establishing, maintaining and driving NSP’spresence on campus and in the community; managing volunteer recruitment,retention, and recognition; promoting leadership development and training;and overseeing the delivery of client service.

■ Volunteers - Students who work directly with NSP clients to provide assistancein identifying appropriate services. Depending on a volunteer’s level of interestand commitment, he/she may help with client and volunteer outreach, training,fundraising, public relations and/or partnership development.

■ NSP’s AmeriCorps*VISTA Members - Service minded individuals (most likelyrecent graduates), who have volunteered a year of their of their lives toprovide full-time capacity-building support to NSP’s Local Offices. Each VISTAworks as a team with the Local Directors to enhance the office’s communitypresence, to recruit and train volunteers, and to cultivate mutually beneficialcollaborations with other community-based organizations. NSP’sAmeriCorps*VISTA program is funded by a generous grant from theCorporation for National and Community Service.

NSP’s Local Offices also receive support from their respective Local AdvisoryBoards (LAB), comprised of business, social service and academic leaders in thecommunity, who provide insight into the office’s direction and evolution. NSP’sLocal Office leaders are responsible for identifying and recruiting Local AdvisoryBoard members whose expertise will most help the organization grow andthrive.

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Impact: NSPNational HighlightsSeptember 2001-August 2002

N SP’s Washington D.C.-based National Office provides Local Offices with the full-time management resources, tools and skills that theyneed to provide consistent, high-quality client service and to recruit

and train dependable student volunteers. The National Office performs theprimary financial management, training and quality assurance functions of theorganization. It also drives the organization’s strategic development, whichincludes shaping and promoting NSP’s public profile, as well as monitoring the progress and challenges of the organization’s long-term planning.

In September 2001, NSP began receiving a $921,000 capacity building grantfrom the U.S. Department of Labor’s Employment and Training Administration.This critical funding has enabled NSP to expand its professional staff, move into a larger headquarters, invest more in the infrastructure of its Local Offices,provide enhanced training events and materials, refine its managementinformation systems, and add the first full-time staff to its Local Offices. Thefollowing timeline highlights the many national developments during NSP’s2002 program year (September 2001-August 2002).

September 2001■ Inaugural Board of Directors meeting in Washington, D.C.■ NSP begins receiving two-year $921,000 Department of Labor grant.■ National leadership transfers from Executive Director Peter Groves to

returning CEO and Co-Founder Kirsten Lodal.

October 2001■ National Office moves to new downtown-D.C. office space.

November 2001 ■ Annual appeal to donors raises more than $40K in unrestricted private funds.

January 2002 ■ Full time national staff expands to include: Chief Executive Officer, Director

of Operations, Communications Director, and 2 Regional Directors

March 2002 ■ CEO Kirsten Lodal meets with President George W. Bush; discussions begin

about partnership opportunities between NSP and the USA Freedom Corps.■ 45 student Local Directors and volunteers attend annual NSP Summit in

Washington, D.C.

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April 2002 ■ National Office hosts an Open House to celebrate its new downtown space.■ First general information brochure is published.■ NSP website is renovated and re-launched.■ Board of Directors meets for second time.

June 2002■ NSP recruits 18 full-time student Summer Directors to staff nine Local

Offices from June-August 2002.■ Student Summer Directors receive training at an intensive three-day

orientation in Washington, D.C.

June-August 2002■ Full-time office hours enable 18 summer directors to serve more than 368

new clients and 448 returning clients.■ Local Offices maintain leadership continuity between spring and summer

academic terms.

July 2002■ NSP launches inaugural year of its multi-year partnership with the

Corporation for National and Community Service’s AmeriCorps*VISTAprogram; recruits nine members for full-time service in each Local Office.

■ AmeriCorps*VISTA members attend comprehensive five-day training led byNational Office staff.

■ Summer Directors provide on-site orientation and training toAmeriCorps*VISTA members.

August 2002■ NSP focuses on strengthening client service delivery throughout the

organization.■ Client service training component expanded for future volunteer trainings.■ “Client Services Manual” is published as a training tool and reference resource

for NSP’s Local Directors and volunteers. ■ More than 65 NSP student volunteers, Local Directors, Summer Directors and

AmeriCorps*VISTA members attend the annual three-day Leadership andTraining Conference in Washington, D.C.

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Impact: NSP Local Offices: A Year in ReviewSeptember 2001-August 2002

NSP-Bronx

Total Number of Volunteers: 32Total Number of Volunteer Hours: 1,324Total Number of Clients Served: 83

2001-02 Local Directors: Bethsy Morales (Fordham, ‘03), Kate Janeski (Fordham, ‘03)

2002-03 Local Directors: Bethsy Morales, Flora Cervantes (Fordham, ‘04)2002 Summer Directors: Alisha Earle (Univ. of Michigan, ‘02), Kate Janeski2002-03 AmeriCorps*VISTA member: Elena Boyd (Georgetown University, ‘02)

Address: Refuge House / 2715 Bainbridge Avenue / Bronx, NY / 10458Telephone: (718) 733-3897, ext. 19Fax: (718) 563-7304E-mail: [email protected]

I n three years, NSP-Bronx has become an established presence in the heartof one of New York’s most vibrant immigrant communities. Its home, theRefuge House, was previously a convent and now serves as a community

multi-service center operated by Fordham-Bedford Children’s Services.

In March 2002, the Office’s client flow began to steadily increase when News12/The Bronx, a local cable news station, aired a story about NSP. The storyincluded footage of NSP-Bronx’s volunteers serving clients from the community,and featured positive interviews with both clients and with the office’s LocalDirector. To accommodate the increasing number of clients, Refuge House staffhelped NSP-Bronx expand into a second office space within the building.

In an effort to remain responsive to the needs of the community it serves, NSP-Bronx’s leadership established the priority of having at least one Spanish-speakingvolunteer available at all times during office hours, and directed volunteeroutreach efforts toward reaching and maintaining that goal. The office hasexpanded its outreach to nearby Lehman and Manhattan colleges, and continuesto establish beneficial partnerships with other community service agencies, andwith Fordham University faculty, including the Dean of Career Planning andPlacement, who recently hired two clients referred by NSP-Bronx.

Impact: NSP Local Offices: A Year in ReviewSeptember 2001-August 2002

NSP-Cambridge

Total Number of Volunteers: 20Total Number of Volunteer Hours: 1,746Total number of Clients Served: 188

2001-02 Local Directors: Jennifer Gordon (Harvard, ‘02), Mike Lee (Harvard, ‘02), Carrie Shuchart (Harvard, ‘02)

2002-03 Local Directors: Ray Kim (Harvard, ‘03), Patricia Foo (Harvard, ‘05), Krishnan Subrahmanian (Harvard, ‘03)

2002 Summer Directors: Meg Newman (Univ. of Richmond, ‘03), John Persinger (Harvard, ‘03)

2002-03 AmeriCorps*VISTA member: Tommy Saunders (Harvard, ‘02)

Address: Cambridge Multi-Service Center / 19 Brookline Street / Cambridge, MA /02139

Telephone: (617) 349-6338 Fax: (617) 349-6333E-mail: [email protected]

F ounded in Spring 2000, NSP-Cambridge is housed in the CambridgeMulti-Service Center (MSC), an agency highly respected for providing avariety of services to the Cambridge community’s homeless or mentally

ill residents. In the last year, the office strengthened its partnerships with adiverse mix of university and social service agencies, including: the CambridgeOffice of Workforce Development, Homestart, and the Philips Brooks HouseAssociation (Center for Public Service at Harvard). The office’s client intakeflourished during the summer as a result of the ongoing neighborhood outreachefforts of the Summer Directors, who even met the Mayor of Cambridge whilehanding out fliers. Inspired by NSP’s work in the community, the Mayor hasagreed to serve on the office’s Local Advisory Board.

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Impact: NSP Local Offices: A Year in ReviewSeptember 2001-August 2002

NSP-Evanston

Total Number of Volunteers: 46Total Number of Volunteer Hours: 3,700Total number of Clients Served: 357

2001-02 Local Directors: Carrie Chefas (Northwestern, ‘02), Candace Otto (Northwestern, ‘02)

2002-03 Local Directors: Martine Tariot (Northwestern, ‘03), Chris Foreman (Northwestern, ‘03)

2002 Summer Directors: Melissa Buenger (Northwestern, ‘05), Astrid Toha (Northwestern, ‘05)

2002-03 AmeriCorps*VISTA member: Carrie Chefas

Address: Illinois Employment & Training Center / 1615 Oak St. / Evanston, IL / 60201Telephone: (847) 864-3530, ext. 208Fax: (847) 864-8350E-mail: [email protected]

N SP-Evanston was the first NSP Local Office to be located within an official United States Department of Labor One-Stop Center, and, as a result, was the first Local Office to be open to the public for regular

full-time office hours. This pivotal collaboration with the Illinois Employment & Training Center over the last three years has created numerous cross-referral and complementary client service opportunities.

NSP-Evanston’s Local Directors began the 2001-2002 academic year by recruiting more than 20 new volunteers, and by providing those volunteers with a comprehensive training curriculum accompanied by detailed written resource materials. Local Directors also focused on business partnership-building efforts and worked to identify several employer referral opportunities for the office’s clients. Local Directors enhanced volunteer retention efforts by hosting a volunteerappreciation event at the end of the academic year, and conducting a year-end evaluation of the volunteers’ overall experience. During the summer, Directors participated in several community job fairs, and continued to serve numerous clients from the community. In addition, leaders strengthened partnerships with agencies such as STRIVE, Workforce Development Inc. and the City of Evanston.

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Impact: NSP Local Offices: A Year in ReviewSeptember 2001-August 2002

NSP-Durham

Total Number of Volunteers: 10Total Number of Volunteer Hours: 1,180Total number of Clients: 89

2001-02 Local Director: Mike Gardner (Duke, ‘02)2002-03 Local Director: Matt Henjum (Duke, ‘03)2002 Summer Directors: Matt Henjum, Catherine Jones (UNC-Chapel Hill, ‘02)2002-03 AmeriCorps*VISTA member: Shanta Taylor (UNC-Chapel Hill, ‘02)

Address: West End Community Center / 205 Kent Street / Durham, NC / 27701Telephone: (919) 401-0409Fax: (919) 493-5662E-mail: [email protected]

N SP-Durham found itself in need of new office space at the end of2001, when its host agency, the COPC Center, lost its HUD fundingand had to close. In February 2002, NSP-Durham moved into its new

office space at the West End Community Center. The Center’s central locationhelped dramatically increase the office’s client flow.

Client intake was also boosted by the full-time office hours of the SummerDirectors, who were able to significantly expand the Office’s client outreachefforts. In addition, the Office strengthened its ties with several other agenciesand universities within the community including the Fatherhood Initiative, theDurham Community Kitchen, Duke University, University of North Carolina-Chapel Hill and North Carolina Central.

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Impact: NSP Local Offices: A Year in ReviewSeptember 2001-August 2002

NSP-Pittsburgh

Total Number of Volunteers: 26Total Number of Volunteer Hours: 1,450Total Number of Clients Served: 32

2001-02 Local Directors: Dave Westervelt (Univ. of Pitt., ‘03), Robyn Dincher (Pitt.,‘02)

2002-03 Local Director: Dave Westervelt (Pitt., ‘03)2002 Summer Directors:Anna Poukish (Pitt., ‘04), Justin Toward (Pitt., ‘04)2002-03 AmeriCorps*VISTA member: Jennifer Shoaff (Saint Francis University,‘00)

Address: Job-Links / 3360 Fifth Avenue / Pittsburgh, PA / 15213Telephone: (412) 682-3501Fax: (412) 682-6597E-mail: [email protected]

A ffiliated with the University of Pittsburgh, NSP-Pittsburgh is one of NSP’s pilot local offices, and is located in the heart of Oakland,Pittsburgh’s lively multi-University community. The Office has received

longstanding support from University and local community individuals,institutions and agencies, including JobLinks, NSP-Pittsburgh’s host agency.

In the last year, NSP-Pittsburgh was selected as a Department of Labor grantrecipient for the Blueprint Project, a local collaboration of social service agencies providing employability skills training and mentoring to at-riskPittsburgh youth and young adults. NSP Pittsburgh volunteers created NSP’s first locally-maintained Local Office website, and successfully pitched an articleabout the Office’s work to The Pitt News, which ran in March 2002. The officerevived its Local Advisory Board, recruiting well-respected leaders from theUniversity and the Social Services communities to serve as advisors. The LocalOffice also extended its volunteer outreach efforts to neighboring DuquesneUniversity, Carnegie Mellon University and Carlow College.

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Impact: NSP Local Offices: A Year in ReviewSeptember 2001-August 2002

NSP-New Haven

Total Number of Volunteers: 33Total Number of Volunteer Hours: 1,520Total number of Clients: 249

2001-2002 Local Directors: Sarah Miller (Yale, ‘03), Alexis Ortiz (Yale, ‘04), Jessica Reveri (Yale, ‘04), Athena Theodoro (Yale, ‘04)

2002-03 Local Directors: Justin Loring (Yale, ‘04), Katherine Fennell (Yale, ‘04), Gordon Gray (Yale, ‘04)

2002 Summer Directors: Jessica Reveri, Sue Schutz (Univ. of Richmond, ‘03)2002-03 AmeriCorps*VISTA member: Tauna Saunders (Middlebury College, ‘02)

Address: 178 Temple Street, Suite 33 / New Haven, CT / 06511Telephone: (203) 624-5877Fax: (203) 624-4777E-mail: [email protected]

N SP’s flagship office is also the organization’s only stand-alone office,housed independently of other service agencies. The Local Office’svolunteer recruitment efforts have always benefited from a close

proximity to the Yale University campus.

In the last year, one of the Local Office’s most noteworthy achievements was the successful placement of a story in the New Haven Register, the community’smain daily newspaper. The article ran on Christmas Day, 2001, and significantlyboosted the office’s client flow.

NSP-New Haven also restructured and renewed its Local Advisory Board, andhosted a meeting of the new members in March 2002. In addition, the LocalOffice collaborated with the Community Action Agency of the New HavenWelfare to Work Program to establish a community Job Bank. Throughout thesummer, the Office maintained a loyal client following and continued to develop a diverse mix of community and business partnerships, which included organizations such as the New Haven Adult Education Center, the New Haven Department of Corrections, STRIVE, and several housing agenciesand small businesses.

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Impact: NSP Local Offices: A Year in ReviewSeptember 2001-August 2002

NSP-San Antonio

Total Number of Volunteers: 12Total Number of Volunteer Hours: 1,600Number of Clients Served: 74

2001-02 Local Directors: Amanda Jones (St. Mary’s, ‘02), Margarita Marerro (St. Mary’s, ‘03), Carolyn Rivers (St. Mary’s, ‘02)

2002-03 Local Directors: Margarita Marerro, Katie Williams (St. Mary’s, ‘04),Suzanne Westrum (St. Mary’s, ‘04)

2002 Summer Directors: Katie Williams, Suzanne Westrum2002-03 AmeriCorps*VISTA member: Jodie Briggs (Wake Forest University, ‘00)

Address: Center for Legal and Social Justice/2507 Northwest 36th Street/San Antonio, TX/78228

Telephone: (210) 436-9730Fax: (210) 431-5700E-mail: [email protected]

N SP-San Antonio has received strong support from St. Mary’s Universitysince its founding. Originally located in an apartment unit of theChaminade Apartments (a public housing complex), volunteers soon

found they had outgrown their space, and required a more centrally locatedspace in order to expand their client base beyond the immediate neighborhood.

In June, after months of searching for a new location in a larger space, NSP-SanAntonio moved into its new space at the St. Mary’s Center for Legal and SocialJustice, offering new possibilities for both client outreach and communitypartnership cultivation. University staff members, as well as Local Advisory Boardmembers, were instrumental in supporting NSP’s expansion into the new space.NSP-San Antonio’s Summer Directors planned and coordinated all logistics ofthe move while maintaining their client service activity, cultivating new socialservice partnerships and expanding their client outreach efforts in their newneighborhood.

Summer Directors also diversified the office’s client base and created newparameters for partnerships by outsourcing volunteers to St. Mary’s Leadershipand Learning Development Center (an adult education center), where theycoordinated a job-related “soft-skills” class. Directors also laid the foundation foradditional outsourcing collaborations with area Texas Workforce Centers.

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Impact: NSP Local Offices: A Year in ReviewSeptember 2001-August 2002

NSP-Richmond

Total Number of Volunteers: 15Total Number of Volunteer Hours: 1,280Total Number of Clients Served: 90

2001-02 Local Directors: Tom Cosgrove (U. of Richmond, ‘03), Janelle Hubert (Richmond, ‘03)

2002-03 Local Directors: Tom Cosgrove, Janelle Hubert2002 Summer Directors: Martina Arel (Virginia Commonwealth University, ‘03),

Holly Gordon (Richmond, ‘03)2002-03 AmeriCorps*VISTA member: Gini Christman (U. of Richmond, ‘02)

Address: RCAC /201 West Broad Street / Richmond, VA / 23220Telephone: (804) 780-4146, ext. 135Fax: (804) 780-4177E-mail: [email protected]

N SP-Richmond began its year serving clients out of its office at GilpinCourt, a low-income housing community. At the end of 2001, LocalDirectors began discussions with the staff of the Richmond Career

Advancement Center (RCAC), a designated Department of Labor One-StopCenter, about sharing space in RCAC. In February 2002, NSP-Richmond movedinto RCAC, making it the second NSP office to be located in a Department ofLabor One-Stop Center, as well as a groundbreaking collaboration for bothorganizations.

During the summer of 2002, the strong leadership and reliability of NSP-Richmond’s Summer Directors demonstrated the value of the Local Office toRCAC’s staff and clients. By the end of the summer, NSP volunteers beganfacilitating the Center’s client intake process, and overseeing its Job Club. Inaddition, Local Office leaders successfully extended volunteer outreach toneighboring Virginia Commonwealth University. The Local Office was alsochosen as a work-study site through the Community Partners program atUniversity of Richmond, which underwrites the costs of Federal Work StudyProgram grants awarded to qualifying NSP-Richmond student volunteers.

In the last year NSP-Richmond was also chosen as Bonner Scholar agency.Bonner Scholars are students who have shown significant commitment tocommunity service and receive scholarships to do community service 10hrs/week throughout their four years in college.

Page 12: NSP Impact Report 2003

Impact: NSPFinancial Statement

NATIONAL STUDENT PARTNERSHIPS, INC.Statement of activities for Fiscal Year ending June 30, 2002

UNRESTRICTED

EXPENSESProgram 372,683Management and General 139,268Fundraising 32,239Total Expenses 544,190

SUPPORT AND REVENUEContributions $ 51,158Grants 478,923In-Kind Contributions and Other Income 20,563Total Support and Revenue 550,644

AUDITED STATEMENTS ARE AVAILABLE ON REQUEST

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Impact: NSP Local Offices: A Year in ReviewSeptember 2001-August 2002

NSP-Washington, DC

Total Number of Volunteers: 26Total Number of Volunteer Hours: 1,492Total Number of Clients Served: 310

2001-02 Local Directors: Sarita Daftary (Georgetown, ‘03), Adrienne Piazza (Georgetown, ‘04), Beth Ross (Georgetown, ‘04)

2002-03 Local Directors: Beth Ross, Louisa Seferis (Georgetown, ‘05)2002 Summer Directors: Rick Brown (Georgetown, ‘02) Athena Theodoro (Yale,‘04)2002-03 AmeriCorps*VISTA member: Gina Kline (Columbia University, ‘02)

Address: The Perry School Community Services Center / 128 M Street, NW,Suite 245 / Washington, DC / 20001

Telephone: (202) 289-2525E-mail: [email protected]

N SP-DC’s location within the high-traffic Perry School CommunityServices Center has been a key element in the Office’s large number ofwalk-in clients, and has created numerous partnership opportunities

with fellow social service agencies within the Center.

Over the last year, NSP-DC was a consistent leader among all NSP Local Offices in number of clients served. The Office also had a successful year of volunteerrecruitment, after Local Directors coordinated an innovative outreach effortutilizing Georgetown University’s e-mail system, which drew more than 15 new volunteers during the winter. NSP-DC’s Summer Directors focused onstrengthening partnerships with fellow service providers within and close to thePerry School, including Bright Beginnings (a childcare provider for homelessfamilies), DC Law Students in Court (a legal clinic addressing tenant issues) andseveral shelters serving homeless men, women and families in the District.

Summer Directors also helped establish NSP-DC as a trusted resource within thePerry School for information about the District’s complicated Section 8 HousingVoucher program. They performed extensive research on the subject anddeveloped realistic tips and tactics for clients navigating the system, many ofwhom were referred to NSP by other agencies within the Center.

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Grants

ContributionsIn-Kind Contributions and

Other Income

Page 13: NSP Impact Report 2003

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Impact: NSPPartners

The list below includes partners who made a financial or an in-kind donation toNSP between July 1, 2001 and June 30, 2002. Partners who made more than onecontribution during the year are listed according to the sum total of the gifts.

Freshman Partners ($1-99)Chickie and Irwin AlterSuzanne and Richard BissellHelen M. CoyneJoyce and Paul DlugoschRuth and Thomas HamiltonMr. and Mrs. Thomas H. KnuppelGail and John MarshallDorothy RosenJanice and Howard Stoodley

Sophomore Partners ($100-249)Barbara and Tom AltZachary BoisiJudith and William Buechner Captain and Mrs. Weston D. BurnettCarolyn Cox CohanJamie and Bob CraftJudy ForemanS. Roger HorchowCarolee and Stanley KallmanLinda Kroll Brock LandryMary Jane and James McCannRobert and Mary Jo MilbankDavid and Kathy NealPaul NussbaumTayo OkusanyaJane SilvermanRebeccca and Larry Sipos Cameron and James G. Speth Nancy and Kent Stansberry Alice and Ken StarrJanet and John Tysse Judith and Roger Wallenstein Marjorie Waxman and Willard MitchellBruce Wyman

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Impact: NSPBoard of Directors

Rob CarmonaPresident and CEO, STRIVE National

Stanley A. FreemanPrincipal, Powers Pyles Sutter and Verville P.C.

Marcia D. GreenbergerFounder and Co-President, National Women’s Law Center

Peter GrovesFormer Executive Director, National Student Partnerships

Richard HochmanChairman, Regent Capital Management Corporation

Kate JaneskiNSP Student Representative

Gene KarpU.S. Department of Labor (retired)

Peter KellnerManaging Director, Richmond Financial

Brian J. KreiterChair, Co-Founder, National Student Partnerships

Kirsten E. LodalCEO, Co-Founder, National Student Partnerships

Marne Obernauer, Jr.Vice-Chairman and Director, Applied Graphics Technologies, Inc.

William D. RahmNSP Alumni Representative

Lisbeth B. SchorrDirector, Project on Effective Interventions at Harvard University

Junior Partners ($250-499)Rob Carmona/STRIVESusan and Fred Forman Carol and Martin Kolsky Janice and Thomas Milone William Rahm Lisa Rosenberg and Howard Balikov Barbara and Charles Rossotti Martha and Stephen Smith Patricia and Robert Wilburn

Senior Partners ($500-999)Richard GraferMelissa Josephs Marilyn and Robert MazurGail and John Nields Marjorie and Philip OdeenHarriett and William Rosenberg Heather and James Ruth Joel Schoenfeld Ellen Seidman and Walter SlocombeMargi and Bob Vanderhye

Honors Partners ($1,000-4,999)Mr. and Mrs. George H. Boyd The Four Lanes Trust Carol and Richard Hochman Ellen Howe Peter Kellner Eileen and Tom McIntyre

Cum Laude Partners: ($5,000+)Nancy and Rick Kreiter Elizabeth and Jan Lodal Kirsten Lodal

Page 14: NSP Impact Report 2003

Acknowledgments

NSP also owes its endless gratitude to the following institutions andindividuals who have guided the organization’s progress by offering theirservices in-kind or by going beyond the call of duty:

Lee Foley, Tim Barnicle, John Colbert, and Gene Karp continue to offer theirinvaluable advice as NSP’s key team of federal advisors. Coddy Johnson, of The White House, and Matt Dunne, formerly of AmeriCorps*VISTA, have alsobeen instrumental in helping NSP forge important federal partnerships.

Stan Freeman and D. Benson Tesdahl of the firm of Powers Pyles Sutter & VervillePC and Anthony Lapham of Shea & Gardner contributed valuable pro bono legal services to NSP throughout the year.

The National Center on Education and the Economy, The National Women’s LawCenter, Powers Pyles Sutter & Verville PC, and The Blackstone Group providedNSP with meeting space for various board meetings and other functions.

The Kimsey Foundation, under the leadership of Dan Christman, has providedsupport to NSP in countless ways, including critical donations of computerequipment. Winner & Associates, a Publicis Consultants Company, also providedNSP with thousands of dollars worth of much-needed computer and officeequipment. Jennifer Juzaitis has contributed her valuable development prowesson many occasions to support NSP’s fundraising efforts.

Ann Ladky, Melissa Josephs, Nancy Kreiter, and the wonderful staff of WomenEmployed have continued to assist NSP in every possible way.

Marc Greitens generously offered his time to expedite NSP’s fall 2001 hiringprocess. Cory Sorensen provided exceptional leadership and guidance as NSPtransitioned its new staff into the National Office.

Jan and Elizabeth Lodal once again offered their beautiful home in Virginia toNSP’s staff during July’s VISTA training.

Our devoted 2001-2002 National Office interns gave every ounce of their skilland dedication to NSP’s development: Erin Barringer, Laura Conn, RebeccaDroller, Stephanie Lin, Mira Schainker, and Victoria Sylos-Labini.

The members of our Local Advisory Boards have provided critical guidance andwisdom to NSP’s Local Offices throughout the year.

Staff

Kirsten E. LodalPresident, CEO

Robert S. BanaszakCommunications Director

C. Patton Hash Director of Operations

Jamila Larson, MSWRegional Director

Rachael Swanson Regional Director

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