NPS Report July 2014: TMP TLP

NPS Report

July 2014(July 1st - July 27th)

TMP

National NPS

TLP

National NPS

OVERALL Inferences & Suggestions...● Response Rate: The response rate is next to nothing in TMP and TLP programmes

Solutions: - Make sure they are aware of these surveys

- Set expectations that these surveys need to be filled

- Remind members and team leaders about the surveys (Sent out post completion of the role)

● Clarity: Clarity was something that is lacking for most of the responses. Ensure clarity of: - Job description

- The ‘Why’ of the organization and their role in it

- The RoI of each thing they do (specially things like conferences, etc)

- Make sure there is transition for each and every role (TMP & TLP)

- Adjust national resources to your local reality

● End Date of TLP TMP experiences: Make sure you’re putting down the right date for the end of the TLP experience so that members don’t randomly get the survey way before or after ending that particular AIESEC experience.

● Note: The reason why some LCs have more TL surveys sent out than the actual number of people in the LCs (in some cases) is because they were probably assigned multiple TL positions on myaiesec.net

LC NPSTMP/TLP

*Note - If one program or both programs are not listed for an LC, there were no surveys sent for them this month

Appalachian (TMP) Top Areas of Satisfaction● No areas chosen

Top Areas for Improvement1. Individual responsibility & goals2. Support from AIESEC throughout

the experience

7% Response Rate

Appalachian (TLP) Top Areas of Satisfaction● No areas chosen

Top Areas for Improvement1. Clarity of AIESEC vision and your

contribution towards it2. Individual responsibility & goals3. Education for role

8% Response Rate

Arizona State (TMP)

No responses for July

0% Response Rate

Arizona State (TLP) Top Areas of Satisfaction● No areas chosen

Top Areas for Improvement● No detractors or passives for July

7% Response Rate

Austin (TMP)


0% Response Rate

Austin (TLP) Top Areas of Satisfaction● No areas chosen


7% Response Rate

Baruch (TMP) Top Areas of Satisfaction● No areas chosen


9% Response Rate

Baruch (TLP) Top Areas of Satisfaction● No areas chosen


17% Response Rate

Chapel Hill (TMP) Top Areas of Satisfaction● No areas chosen


17% Response Rate

Chapel Hill (TLP) Top Areas of Satisfaction● No promoters for July

Top Areas for Improvement● No areas chosen

8% Response Rate

Colorado (TMP) Top Areas of Satisfaction● No areas chosen


50% Response Rate

Colorado (TLP)


0% Response Rate

Cornell (TMP) Top Areas of Satisfaction● No promoters for July


7% Response Rate

Cornell (TLP) Top Areas of Satisfaction● No areas chosen


6% Response Rate

Dallas (TMP) Top Areas of Satisfaction● No areas chosen


5% Response Rate

Dallas (TLP)


0% Response Rate

Eau Claire (TMP)


0% Response Rate

Eau Claire (TLP) Top Areas of Satisfaction● No promoters for July


11% Response Rate

UGA (TMP) Top Areas of Satisfaction● No areas chosen


5% Response Rate

UGA (TLP) Top Areas of Satisfaction● No areas chosen


8% Response Rate

Georgia State (TMP)


0% Response Rate

Georgia State (TLP) Top Areas of Satisfaction● No promoters for July


3% Response Rate

Georgia Tech (TMP) Top Areas of Satisfaction● No areas chosen


14% Response Rate

Georgia Tech (TLP) Top Areas of Satisfaction● No promoters for July


5% Response Rate

Houston (TMP)


0% Response Rate

Houston (TLP) Top Areas of Satisfaction● No areas chosen


9% Response Rate

Illinois (TMP) Top Areas of Satisfaction● No promoters for July


6% Response Rate

Illinois (TLP) Top Areas of Satisfaction● No areas chosen


12% Response Rate

Madison (TMP) Top Areas of Satisfaction● No areas chosen


11% Response Rate

Madison (TLP) Top Areas of Satisfaction● No areas chosen


7% Response Rate

Miami (TMP) Top Areas of Satisfaction● No promoters for July


4% Response Rate

Miami (TLP) Top Areas of Satisfaction● No areas chosen


10% Response Rate

Michigan (TMP) Top Areas of Satisfaction● No areas chosen


14% Response Rate

Michigan (TLP) Top Areas of Satisfaction● No areas chosen


4% Response Rate

Northern Illinois (TMP)


0% Response Rate

Northern Illinois (TLP)Top Areas of Satisfaction● No areas chosen


20% Response Rate

Northwestern (TMP) Top Areas of Satisfaction● No promoters for July


3% Response Rate

Northwestern (TLP) Top Areas of Satisfaction● No areas chosen


3% Response Rate

Ohio State (TMP)


0% Response Rate

Ohio State (TLP) Top Areas of Satisfaction● No areas chosen


22% Response Rate

Purdue (TMP) Top Areas of Satisfaction● No promoters for July


4% Response Rate

Purdue (TLP)


0% Response Rate

San Jose (TMP)


0% Response Rate

San Jose (TLP) Top Areas of Satisfaction● No promoters for July

Top Areas for Improvement1. Education for the role2. Support from AIESEC throughout

the experience3. Professional development through

the experience

5% Response Rate

SLO (TMP) Top Areas of Satisfaction● No areas chosen


17% Response Rate

SLO (TLP) Top Areas of Satisfaction● No areas chosen


15% Response Rate

Seattle (TMP) Top Areas of Satisfaction● No areas chosen


6% Response Rate

Seattle (TLP) Top Areas of Satisfaction● No promoters for July

Top Areas for Improvement1. Collaborative learning environment2. Induction and transition to the role

8% Response Rate

Texas A&M (TMP) Top Areas of Satisfaction● No areas chosen


25% Response Rate

Texas A&M (TLP) Top Areas of Satisfaction● No promoters for July


13% Response Rate

DC (TMP)


0% Response Rate

DC (TLP) Top Areas of Satisfaction● No areas chosen


9% Response Rate

Yale (TMP) Top Areas of Satisfaction● No areas chosen


3% Response Rate

Yale (TLP) Top Areas of Satisfaction● No promoters for July


2% Response Rate

NPS Report July 2014: TMP TLP

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