NPCA Innovation Series - Final Report
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Transcript of NPCA Innovation Series - Final Report
Innovation SeriesFinal Report
What is the Innovation Series?
1
GOAL: To create a space to learn, share and collaborate across departments and disciplines
How did we do this?
1 hour 30 min. 24/7
+ +
5
PROJECT MODELGoogle “Tech Talks”
SESSION FORMATOutside Speakers
Session Recaps
2
Lily LiuCEO,
PublicStuff
Langdon Morris
Innovation Director, PwC
10
Lisa Bodell
CEO, futurethink
David SibbetCEO, The Grove Consultants
Charles Maynard
Former Executive Director, Friends of the Smokies
Expert Storyteller
Online Component
3
Remember this?
1 hour 30 min. 24/7
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Online Components
Discussion boards
Articles Toolkits
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Online Components
TwitterBlogs
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Videos
Outcomes
4
Measuring Outcomes
41 Average survey response rate
Total Reach
60
100
Total number of unique attendees
Approx. percentage of NPCA reached
Attendees by Department3%
12%
14%
9%
13%
2%
7%2%
1%
8%1%
28%
AccountingCommunicationsCPMCPRDevelopmentExecutiveGov't Affairs HRITMembershipOperationsReg Ops
Attendees by Job Level
Attendees by Session
Brainstorm
Session 1
Session 2
Session 3
Session 4
Session 5
Session 6
0 5 10 15 20 25 30 35 40 45
29
39
26
42
36
29
39
Attendees at SessionsCharles Maynard
Lisa Bodell
Langdon Morris
Lily Liu
Distribution of Attendees by Session
Accou
ntin
g
Comm
unica
tions
CPM CPR
Devel
opm
ent
Exec
utiv
e
Gover
nmen
t Affai
rs HR IT
Membe
rshi
p
Opera
tions
Regio
ns0
1
2
3
4
5
6
7
8
9
10
11
12
Brainstorm Session 1 Session 2 Session 3 Session 4 Session 5 Session 6
Distribution of Attendees by Job Level
Intern N-2 E-1 E-2 E-3 E-4 E-5 E-6 E-70
1
2
3
4
5
6
7
8
9
10
11
12
Brainstorm Session 1 Session 2 Session 3 Session 4 Session 5 Session 6
How likely are you to use any of the concepts, tips or tools from this session in yourwork?
72%Very likely to likely
How useful to your job was the information presented?
75%Very likely to likely
How effective was the speaker in delivering the presentation?
80%Effective to very effective
Did the speaker adequately answer all of your questions?
94%Yes
Please rate the length of the presentation component to this session.
60%Just right
Please rate the length of the brainstorming/discussion component to this session.
52%Want more time for group engagement!29%Just right
Words from Staff“Thanks for pushing forth with this effort. I thought something like this would keep me away from my work, but as I approached my desk with new drive after the session, I realized the session fed me brain activity and inspired me to look at the "problem" I faced differently.”
Main Compliments
Outside speakersgrateful for outside perspective
Main Compliments
Engagement having a time & space to brainstorm | talking to people from different department
Main Compliments
More open to change, new ideas, new ways of thinking
Moving Forward
5
Lessons Learned
Use tech to connectbe extra attentive to folks in the field | separate facilitator | detailed instructions
Lessons Learned
Get physical!Make people work | have markers, flip charts, objects to inspire creativity
Liz wisdom: props aren’t just for creepy magicians
Leverage Points
Know your techSummon your inner geek or find a geek to help you (Sara was our geek)
Leverage Points
Use videoWe bought, let’s use it cool projects | summits employee engagement |media | do a training
Leverage Points
Use our siteExpand it to be NPCA’s innovation hub | put staff videos & presentations on the YouTube site
New Project Ideas Parcel out & stack series concepts to create new projects
Innovation Series on ParkPoint & YouTube +
ExpandCurrent
continue to update & send emails (i.e. “biz library”) | populate with videos of “cool projects” etc. from annual & reg. meetings innovation staff awards w/ profiles | push out on npca website
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HacksLunch
bring your problem and your lunch | the innovation team will help you brainstorm through your conundrum | 1 x month
Quarterly Workshops new project team surveys organization to find a “problem”
attendees workshop problem to find “solution” – rapid prototyping facilitated by a hot shot | uses framework from innovation series
Innovation Trainings go deep on an specific aspect of innovation | special session for e-team only 1 or 2 per year (1 @ annual retreat) | use a past speaker as trainer
Our big, crazy idea….
NONPROFIT “TED” partner w/other nonprofits to bring in big speakers | 1 x year focus on applying innovative concepts in the nonprofit space | doubles as a marketing campaign & ally development venture