Case story: Perfion PIM returned REV'IT's investment almost immediately
November 2021 Company presentation and investment story
Transcript of November 2021 Company presentation and investment story
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November 2021
Company presentationand investment story
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Avanza’s evolutionsince foundation in 1999
Overview
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Sweden’s leading platformfor savings and investments
No. 1 long-term target to have themost satisfied savings customers in Sweden –
won for the last 11 consecutive years
1,613,300customers
SEK 766 bnin savings capital
employees andeNPS of
598
69
market share of theSwedish savings market6.5%
Overview
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Over 60 000 investment opportunities, together with decision-making tools, inspiration and education
Securitiestrading
Mutual funds
Retirement plans
Savings accounts
Mortgages and margin lending
Overview
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We focus on decision-makingtools for our customers
o The Avanza Academy
o The Avanza blog, podcasts and Avanza Play
o Auto funds
o Portfolio generator
o Stock generator
o Independent news site Placera
Overview
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Capital light, fee-based business model
2020 % ofincome
Net brokerage income 47
Fund commissions, net 18
Currency-related income, net 15
Net interest income 12
Other income, net 1) 8
Total 100
1) Mainly income from Avanza Markets and Corporate Finance, but also compensation for distribution, advertising sales, subscriptions and customer’s ad-on services.
o Mainly fixed costs, ~70% staff related
o High scalability
o Self-financed through shareholders’ equity and customer
deposits
Overview
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Business model built on scale
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Savings capital Income/savings capital Cost/savings capital
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142
Overview
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We focus on what’s best for the customer
Overview
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A typical Avanza development team,where business and IT go hand in hand
o Full expertise for their respective domain
o Innovation, business development and maintenance
are done within each team
o They define their own mission and sets their own
goals, linked with the overall vision and targets
Product owner
Front-end
Back-end
Designer
UX
Product specialist
Front-end
Back-end
QA
Overview
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We innovate togetherwith our customers
Customers can sign up as test users to early releases of new functionality and provide feedback.
We meet with hundreds of customers for interviews and user tests each year.
And get, tens of thousands of twitter feedback, app reviews and customer service messages, which are also a vital part of the development feedback to the teams.
“Feedback Buddy”
Our feedback system keepsour development teams close to the customers.
Beta experienceCustomers can sign up for beta functionality inside the app. This is an example of a
beta experience for goal savings functionality.
Overview
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User experience, information and tools increasingly important
Churn, %
1.5
NPS67
Daily active users > 500,000
Overview
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Our superior customer experience, also makes us the perfect partner for product challengers
Mutual fund platform
Over 1,300 external funds on the platform and
exclusive cooperations for actively managed funds.
Third party savingsHigh yielding savings
accounts with a number of partner banks.
MortgagesOur partners deliver low
interest mortgages through our interface.
Overview
Exchange traded productsExclusive exchange traded products with 0 brokerage
fees
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Customer growth drives net inflow
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Customer inflow Net inflow
Overview
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6,5%
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Ava
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Swedish savings marketNet inflowNet inflow, R12 m
Market share of 18.2% rolling 12M of net savings on the Swedish savings market
Target 2025 to reach at least 15% R12 m
Position
Target 2025 to reach nearly 7%
14The net inflow to Avanza is seasonally higher in Q1 and lower in Q2. In Q2 this is due to dividends, tax refunds, higher pension
premiums and partly annual payments to contractual pensions, which are not included in Avanza's customer offering.
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Significant growth potential with a 6.5% market share of the Swedish savings market
11.8% 1.0%3.0% 7.1%
18.9%
SEK 1,295 bn
SEK 3,913 bn 1)
SEK 2,338 bn
SEK 1,801 bnSEK 1,693 bn
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Individual pensions &insurances
Occupational pensions &insurances
Deposits/savings accounts Mutual funds Shares, bonds and othersecurities
Tho
usa
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s
Capital on the savings market
Avanza's share
o The Swedish savings market SEK 11,040 bn
o Annual market growth of on average 8% last ten years
o An estimated 80% of the Swedish population saves in funds and around 20% own shares
Position
1) The occupational pension market can be divided into traditional life and unit-linked insurance. Unit linked amounts for about a third, of which Avanza is active in the portion outside collectively agreed occupational pensions, which at the end of 2020 was valued at nearly SEK 890 billion.15
1.1%
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The largest Swedish participant in stock market transactions and turnover on Nasdaq OMX and First North
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Transactions
Avanza
SHB
Nordea
Carnegie Skandiabanken
Swedbank
Nordnet
SEB
Position
o Market share of 19.7% in terms of transactions and 9.5% of turnover in Q3 2021
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Turnover
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Age distribution among new customers
Market penetration
o Total share of Swedish population: 11.5% as of 1 November 2020
o ages 20-29: 20.8%
o ages 30-39: 22.1%
o ages 40-49: 16.5%
o Highest penetration in urban areas. Stockholm region, snapshot (Women/Men) as of 1 November 2020:
o ages 20-29: 21%/31%
o ages 30-39: 24%/34%
o ages 40-49: 18%/27%
o ages 50-59: 15%/20%
o ages 60-69: 11%/15%
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Position
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Potential in both existing and new customers
o Increasing share of wallet in existing customer base
o Continue to attract young people and keep them happy as wealth grow by age
o The broad offering makes us relevant for a larger group of people
o Digital onboarding with BankID has removed friction to move
o Increasing digitisation and Open Banking functionality creates more awareness, simplifies self-directed financial management
o More reasons for customers to take responsibility for their own savings as public pension and welfare systems are covering fewer needs
o Growing focus on sustainable investments
o TINA in current low interest rate environment
Growth drivers
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Savings capital grow by age
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Savings capital by age Total customer base
Growth potential
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Strong potential when wealth is transferred to the next generation
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Age distribution Swedish population and Avanza’s customers
Sweden Avanza
Median ageSweden 48
Median ageAvanza 38
Growth potential
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One of the fastest growing pension companies in Sweden
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Swedish occupational pension market
SEK 890 billion1)
Growth potential
o Competitiveness with no annual insurance fees and broad investment opportunities
o The strong offer an advantage when the transfer right is improved to the benefit of the consumer
1) The occupational pension market can be divided into traditional life and unit-linked insurance. Unit linked amounts for about a third, of which Avanza is active in the portion outside collectively agreed occupational pensions, which at the end of 2020 was valued at nearly SEK 890 billion.21
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Enable customers to apply for mortgages from various external lenders
0.7 %
Swedish mortgage marketSEK 3 756 billion
o Important part of customers economy
o Frees up savings capital with other banks
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Growth potential
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We are prepared to capture new opportunities in the world of tech…
Mortgages are signed digitally.
Pension accounts can finally be transferred
cheaply
Credit transfers between banks are made in real-time.
Payment accounts can be aggregated, and payments initiated, by any interface.
Customers have the right to data portability. Data from all financial products
can be easily shared with third parties by customer consent.
Growth potential
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Customer satisfaction and employeeengagement create shareholder value over time
Long-term targetso Customer satisfaction & Employee engagement
o Growth in customers and savings capital
o Profitability and effective management of the balance sheet
Business modelo More stable revenues through funds and mortgages
o High scalability
o Cost control vital (top modern IT platform)
Growth potentialo Strong potential in existing customer base
o Young customers a potential when wealth is transferred
o Public pension and welfare systems are covering fewer needs
Customer propositiono Cheaper, better and simpler offering
o High user experience
o Broad range of product
o Information, education and decision-making tools
To summarise
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Employee engagement a key success factor for Avanza
Long-term targetso Customer satisfaction – keep the No 1 positiono Continuous growth in both number of customers and volumeo Create possibilities for continued strong innovation
Continuous growthCustomer satisfaction
Strong innovation
To summarise
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Appendix
Operations 27
Financials 28-33
Balance sheet data 34-35
Contact details 36
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Targets and fulfillment 2020Long-term targets Outcome 2020 Comments
Sweden’s most satisfied savers according to the Swedish Quality Index
√ Achieved in 2020 for the eleventh consecutive year
Engaged employees, eNPS of at least 45, raised to at least 50
69 Record-strong ambassadorship
Market share of least 15 per cent R 12M of the total net inflow to the Swedish savings market 2025
19% Almost every fifth savings krona ends up on the Avanza platform
Market share of 7% 2025 5.8% Well on track to achieve the target
Return on equity of 25-30% 57% Ensures focus on profitability and effective management of the balance sheet
Dividend of at least 70% 10%The dividend for 2020 was SEK 0.85 per share, in line with the FSA's recommendation due to the Covid-19 pandemic. The assessment is, there is still room to distribute more
Increased share of capital in sustainable investments
√ A lot of improvements done during the year to make it easier to save sustainably
Be regarded as the leading sustainable brand and the natural choice for sustainable savings
√ Regarded as the financial company in Sweden with the highest reputation (Kantar Sifo)
Increase share of new female customers to 50% 39% Not achieved despite record high number on new female customers
Organisation with parity between women and men 47% Measured in Group Management and among employees with personnel responsibility
Become climate positive √The year’s emissions amounted to 263 tonnes CO2e and climate offsets for the total emissions was purchased
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Financial overview
Q3 21 Q2 21 ∆ % Q3 20 ∆ % 2021 9m 2020 9m ∆ %
Operating income, SEK m 767 754 2 575 33 2,477 1,643 51
Operating expenses, SEK m -192 -216 -11 -177 9 -611 -541 13
Operating profit, SEK m 574 536 7 396 45 1,866 1,091 71
Operating margin, % 75 71 4 69 6 75 66 9
Income to savings capital ratio, % 0.42 0.44 -0.02 0.48 -0.06 0.49 0.51 -0.01
Costs to savings capital ratio, % 0.11 0.13 -0.02 0.15 -0.04 0.12 0.17 -0.04
ROE, % 44 46 -3 55 -12 53 57 -4
EPS, SEK 3.10 2.91 7 2.15 44 10.09 5.96 69
28
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Long-term revenue development
909 975 1 0491 193
2 286
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Total income Income from sales of shares in Stabelo Net brokerage incomeIncome from mutual funds Net interest income Other income
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Income split 9M 2021
SEK m % ofincome
Net brokerage income 1102 44
Fund commissions, net 485 20
Currency-related income, net 490 20
Net interest income 239 10
Other income, net1)
161 6
Total 2,477 100
1) Mainly income from Avanza Markets and Corporate Finance, but also compensation for distribution, advertising sales, subscriptions and customer’s ad-on services.
30
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Annual cost development
443
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734
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Total expenses Non-reccuring items Personnel Marketing Depreciation Other expenses
31
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Costs 9M 2021
SEK m % of total costs
Personnel -406 66
IT systems and licenses -73 12
External services -71 12
Marketing -17 3
Depreciation -52 8
Other1) 8 -1
Total costs before credit losses -611 100
Credit losses, net2) 0
1) Including one-off reversed write-down of SEK 10 million.2) Reported credit losses are attributable to calculations of expected credit losses according to IFRS9.
32
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Operating margin at extreme levels
465 441 418520
1 576
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Operating profit Operating margin
33
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Balance sheet, 30 September 2021
Assets SEK m Liabilities & equity SEK m
Lending to credit institutions1)
7,367 Deposits 54,214
Lending to the public 20,754 Liabilities in insurance operations
202,478
Bonds 26,361 Other liabilities 1,815
Assets in insurance operations
202,476 Shareholders’ equity 4,673
Other assets 6,222
Total assets 263,181 Total liabilities andshareholders’ equity
263,181
Comments
o Mainly self-financed through shareholders’ equity and customer deposits
o Surplus-liquidity of SEK 35,208m invested in covered bonds, at the Riksbank and O/N (including SEK 1,480m deposits in client fund accounts)
o The value of the insurance liabilities tracks the value of the insurance assets since the policyholders bear the direct investment risk. No products with guaranteed return is offered
1) Including balances at central banks and treasury bills eligible for refinancing.
34
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Strong capital position with additional distribution power after dividend pay-out
30 September2021
31 December2020
Total capital requirement, %1) 12.9 13.1
Capital surplus, % 13.2 11.3
Total capital ratio, % 26.2 24.4
Leverage ratio,%2) 4.5 4.9
Capital surplus after LR-requirement and internal buffer 0.7 1.1
1) Including external buffers and Pillar 2 requirements.2) Requirement of 3%
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Historical financial key data 2001 – Q3 2021is available in Excel at: avanza.se/keydata
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Updated 2 November 2021
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