Nova presentation 092611

Human Age:

Talent Mismatch – the Gap Widens


ManpowerGroup Proprietary & Confidential | April 8, 2023 2

The Facts About Manpower

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82countries and territories

4,400offices worldwide

4 millionemployees worldwide

North American employees45

7,00

0

400,000worldwide clients

800 offices in North America


3

The world of work is changing…


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ManpowerGroupManpowerGroupTM is the world leader in innovative workforce solutions. We leverage our global reach and local expertise of tens of thousands of people across more than 80 countries, making it possible for businesses to access the talent they need when they need it.

ManpowerGroupTM Solutions provides clients with human resources outsourcing services primarily in the areas of large-scale recruiting and outcome-based workforce-intensive initiatives, thereby sharing in the risk and reward with our clients.

ExperisTM is the global leader in professional resourcing and project-based workforce solutions. With operations in more than 50 countries, we deliver 53 million hours of professional talent specializing in IT, Finance and Engineering to accelerate clients’ businesses each year.

Right Management® is the global leader in talent and career management workforce solutions. Through our innovative and proprietary process, we leverage our expertise to successfully increase productivity and optimize business performance..

Manpower® is the global leader in contingent and permanent recruitment workforce solutions. We provide the personal flexibility and agility businesses need with a continuum of staffing solutions.



Forces of change in the world

• Emerging markets are reshaping the global economy…

• Widening the gap between the have’s and the have not’s.

• Rapid technological innovation is creating transparency and lowering transaction costs.

• Talent is the new ‘it’ – unleashing human potential becomes the major agent of economic growth.



World of work trends

ManpowerGroup 2011

The U.S. is still wrestling with high

unemployment, but…

52% of employers report difficulty filling open

positions.

2011 ManpowerGroup Talent Survey



About the ManpowerGroup Talent Shortage survey

• 6th annual survey• More than 1,300 employers surveyed in the U.S.• Nearly 40,000 globally• 39 countries and territories• Research conducted in Q1 2011

U.S. results



Percentage of U.S. employers having difficulty

0%

20%

40%

60%

44%41%

22%19%

14%

52%

31 % 30 %

2006 2007 2008 2009 2010 2011

40 % 41 % 31 % 34 %

Global

US



Impact on stakeholders

High Impact Medium Impact Low Impact No Impact0%

10%

20%

30%

40%

50%

24%

45%

21%

6%

Series1



Top ten jobs in the U.S.

1. Skilled Trades

2. Sales Representatives

3. Engineers

4. Drivers

5. Accounting & Finance

6. IT Staff

7. Management/Executives

8. Teachers

9. Secretaries, PAs, Admins

10.Machinist/Machine Operator



Why are employers having difficulty?

• Looking for more pay than is offered. • Lack of "hard" job skills or technical skills. • Lack of experience. • Lack of available applicants/no applicants. • Don't possess the right values and mindset. • Lack of knowledge of business or academic disciplines.



More reasons why

• Don't possess the right personality and intelligence. • Lack of applicants willing to work on a part-time or contingent

basis. • Lack of "soft" skills or interpersonal and communication skills. • Undesirable geographic destination. • Poor image of business sector or occupation.

World Economic Forum

To sustain economic growth, by 2030 the U.S.

will need to add more than

25 million workers.



Just-in-time hiring

• Settle for available candidates.• Find the teachable fit.• Stretch the existing workforce.



Make the jump to workforce strategy

Workforce Strategy

Workforce Plan

Just-in-Time Hiring



Recalibrate

• Just-in-time hiring:– Hiring from a restricted pool of available workers, who may not

possess the necessary skills and capabilities.

• Workforce plan:– Identifies current internal demand and specifies the skills needed

to accelerate business success.– Considers existing workers and their development and training.– Identifies current pools of talent and outlines methods to tap into

this resource.



Workforce strategy

• Clarifies outcomes needed from the organization to achieve business strategy.

• Evolves to reflect workforce trends and business requirements.

• Identifies training and development programs to accelerate the learning of existing employees and alleviate the challenges faced by an aging workforce.

• Outlines collaborative opportunities to partner with education and government institutions to tackle the skills mismatch.

• Considers external factors.



What strategies are you pursuing?

• Changing recruitment strategies. • Focusing more on staff retention in jobs where recruitment is

difficult. • Providing additional training and development to existing staff

to fill vacancies. • Broadening search outside of your local region. • Partnering with educational institutions to create curriculum

aligned to your talent needs. • Increasing the focus on improving your pipeline.



More strategies

• Broadening search outside of your country. • Increasing starting salaries. • Enhancing benefits packages, including signing bonuses. • Creating an interim role for best fit internal individual/team.• Providing clear career development opportunities to

applicants during recruitment. • Providing virtual work approaches to applicants.

By 2020 there will be

123 millionhigh-skill, high-pay jobs

available in the U.S., but only

50 millionAmericans with the right

education to fill them.Economist Intelligence Unit



Now that you understand…

• The talent mismatch gap is widening.• Doing more with less is not an option in the future.• The hardest jobs to fill are vital to your success.• A workforce strategy is key.

Are you ready?



Thank you!

• Thomas E. Baity• [email protected]• www.manpowergroup.com• For more go to www.manpowergroup.com/research/

http://www.manpowergroup.com/

http://www.manpowergroup.com/research/

Nova presentation 092611

Business

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