Northern Virginia Community College General Technology ... · Implement CRM software collegewide...

Northern Virginia Community College General Technology Plan

Fiscal Year 2017

Technology Plan Completion Coordinator Name: Steven G. Sachs Title: Vice President, Instructional and

Information Technology Email: [email protected]

Telephone: 703‐323‐3387

Fax: 703‐323‐3156

Website: www.nvcc.edu

Instructional Expectations Completed by Name: Steven G. Sachs Title: Vice President, Instructional and Information Technology

Email: [email protected]

Telephone: 703‐323‐3387

President: Date of Plan:

Dr. Scott Ralls 1‐Jul‐16

FY17 Technology Funding ETF: Technology Fee: General Funds: President's Choice:

$1,319,958 $7,653,600

$0 $1,319,958

3/8/2017

Northern Virginia Community College Technology Plan 2016-2017

The mission and guiding principles of the college are listed below.

Provide a clear statement of what the college does.

The mission of Northern Virginia Community College is to respond to the educational needs of its dynamic and diverse constituencies through an array of comprehensive programs and services that facilitate learning and workforce development in an environment of open access and lifetime educational opportunities. Our Vision: To be a learning‐centered organization that promotes student success. Our Commitment: We at Northern Virginia Community College are committed to our students, to our community, and to each other. We are committed to excellence in education and take pride in our educational mission as a significant extension of the democratic tradition, and we remain true to the ideals and principles of that cherished tradition. The foundation of our institution is the unique diversity of educational experiences we provide for the community, shaped by our dedication to teaching and learning and to the values that we share: opportunity with excellence, responsiveness, comprehensive educational programs, caring environment, public trust and responsibility.

The college vision for the future is described below.

Provide a a vivid picture of where the college leadership sees the college going in the near future.

Our goal is to put in place the necessary plans, policies, and tools so that every NOVA student will be on track to graduate with a meaningful credential or or Bachelor’s degree within 6 years, allowing them to earn above the lower middle income threshold for Northern Virginia.

3/8/2017 2

An “executive progress report” (progress overview of projects and initiaitives from the previous year's Tech Plan) is describe below.

Provide an overview of the achievements of the college technology service area for the previous reporting period including unmet expecations from last year's technology plan, current challenges being faced, and the direction for the future.

The 2015‐16 Technology Plan was implemented, including scheduled equipment and software refreshes. Security audits were generally favorable, and significant effort was expended to insure the college meets the required security standards. Specific enhancements and projects completed include: continued expansion of wireless coverage throughout the college to insure 99% coverage, upgrade to N speed, and adequate capacity; continued refresh of a large number of enhanced classrooms with document cameras and control units; expansion of on‐line forms and workflow for student, faculty and staff; continued development of 3‐Cs functionality within SIS and AIS for automated communication; continued expansion of digital imaging to many new offices; expanding use of the on‐line student evaluation system; and implementation of a new college‐wide sign‐in and tracking software for student service centers. NVCC continued to make improvements to its infrastructure and disaster recovery capability by adding additional NetApp technology, more server consolidation/virtualization. The Desktop Virtualization pilot was wound down given on‐going reliability problems. There was enhancement of services to online learners through the ELI to the Next Level project grew and the SSDL Project was expanded. Use of Lecture‐capture fell dramatically as more similar options at no cost became available. WebEx use expanded throughout the college for eMeetings in place of inperson meetings. NVCC was helped the Center for Digital Education develop its ranking survey for 2015‐16, but could not enter the process this year since it was ranked #1 last year.

Key college goals and associated technology projects are listed below.

Provide a list of key goals for the college and the associated projects to achieve these goals. These goals should be listed at the end of the Technology Plan with the associated operational requirement, project name, action, and expected costs.

STUDENT SUCCESS – Northern Virginia Community College will move into the top tier of community colleges with respect to the key indicators of student success.

Provide support for campus technology plans that fund smaller projects (such as small equipment, cabling, classroom equipment, smart phones, pilots, stipends) and P‐14 support. See plans at www.nvcc.edu/itc Provide technology to support Virtual Advising

Provide online tutoring to support on‐line and other learners Suppport Lecture Capture

Support training and use of Quinn for all modules Implement CRM software collegewide and at ELI to provide better customer service, reduce costs, improve student success

ACCESS – Northern Virginia Community College will increase the number and diversity of students being served to mirror the population growth of the region.

3/8/2017 3

Provide equipment for campus use to address special needs student access Implement Blackboard Collaborate as Virtual Web Classroom

Maintain Useablenet for Web servers

TEACHING AND LEARNING – Northern Virginia Community College will focus on student success by creating an environment of world-class teaching and learning.

Refresh and Equip additional enhanced electronic classrooms Maintain Blackboard

Maintain Blackboard Mobile And Mobile Learn

Maintain Respondus and Respondus Lock Down Browser Expand online learning and hybrid class offerings and services Maintain Autodesk

Provide instructional software requested by faculty

Support Re‐engineering Projects Add new technology to expand classroom capabilities and demonstration projects Support Computer Lab Management Software

Increase use of Classroom Handheld and Mobile Devices Maintain Video Conferencing Classrooms and Conference Rooms Support implementation of technology to support Achieving the Dream and Academic Transformation projects Expand support for GIS applications Expand availability of student media production Labs and Loaner Laptops Pilot Test Use of VDI for computer labs and classrooms Support expanded use of mobile devices

EXCELLENCE – Northern Virginia Community College will develop 10 focal points of excellence in its educational programs and services that will be benchmarked to the best in the nation and strategic to building the college’s overall reputation for quality.

Maintain Help Desk and Cust Support ticketing and Chat Software

Maintain DB for Student Discipline Records Provide technology to address audit issues Provide online student evaluation system

Provide 24x7x365 help desk

Replace and Upgrade Scanners Maintain IT Test Network

3/8/2017 4

Provide equipment for demo projects and office automation

Maintain Educause Membership

Support continued Implementation EAD and the new portal across the college

Expand intelligent call center features to additional high call volume departments Deploy charging stations for students Increase number of Kiosks in use and improve functionality

Maintain robust website and web content management system

Maintain software to track internship opportunities Continue Implementation of EAB Navigate

SUPPORT SERVICES - Administrative and Financial Support Services (facilities, budgeting, purchasing, human resources, information technology, and business office functions) – provide infrastructure resource allocations for effective operation of college and campus services commensurate with the increasing demands placed upon them by the growth of the College’s students, faculty, staff, funding, and physical plant

Provide 4 Restricted P‐3 Engineers for ITSS

Provide IT Support position for central staff Provide 3 Restricted help desk positions Provide an SIS/AIS Trainer Provide Document Imaging Specialist Provide access to WAN and Internet Provide Security Awareness Training

Provide IT Staff Training

Maintain Cisco licenses and equipment Maintain Digital Imaging System and convert to VCCS System

Support VCCS Enterprise Document Management Support Internship Management and Dual Enrollment Management Software

Support Admin Software‐‐SIS, AIS, HR

Refresh, Virtualize and Manage Servers Refresh computers and laptops Refresh UPS's Refresh Switches Refresh Edge Devices Refresh Master UPS's Add Wireless Capacity as needed

Operate the College Data Center and NOC

Maintain NetApp SAN

Maintain staff Anti‐virus software

3/8/2017 5

Maintain student anti‐virus software

Maintain Microsoft Licenses Maintain KACE licenses Maintain encryption software

Maintain WebEx system

Maintain Web Content Management System

Maintain PCI Compliance

Maintain telephones Manage cell phones and wireless devices Provide computers & Phones for New Employees Equip New Construction

Continue server virtualization

Expand use of Virtual Desktops for office use

Support VCCS Video Conference Bridge

Suport Student Printing

Upgrade phone and voice mail systems Expand audio conferencing, videoconferencing and telepresence capabilities and use

Support restructuring and automation including shared services Support virtual conferences and expanded basic webinars Support and Expand Electronic Door Access Support and Expand Campus Card Applications Support Online Parking and Transportation Tools Support Video Production

Support and Expand Use of the Web, and Social Media

Support and Expand Use of College Intranet Support and Expand Use of Administrative Software

Install Electric Vehicle Charging Stations Upgrade Inventory Control Automate Mail Distribution

Upgrade Library Materials Tracking System

Convert to Cloud email Move to Data Center Co‐Location Facility

Explore Alternative to Resource 25 for Classroom Scheduling Software

EMERGENCY PREPAREDNESS AND CONTINUITY OF OPERATIONS – Northern Virginia Community College will be recognized as a leader among institutions of higher education in Virginia for its development and testing of emergency response and continuity of operations plans

3/8/2017 6

Provide Text Messaging and Desktop Alerts for Emergencies Provide Emergency Alerts to Flat Panels in Public Spaces Provide back‐up internet access Provide technology to meet COOP and DR needs Expand imaging of old records Install loudspeaker and other alert systems to support emergency preparedness Refresh and Expand number of digital flat panels and add functionality

Provide emergency power to campus comm rooms Upgrade safety and security communications and equipment

3/8/2017 7

Northern Virginia Community College 2016-2017 Action Plan to Achieve the Chancellor's Technology Expectations for the 2016-2018 Biennium

Instructions for Completion: OPERATIONAL Strategies ‐ REQUIREMENT MET should be "Yes" or "No". If Yes, no response is required ‐ if "No" provide action response and completion date. GROWTH Strategies ‐ PROJECT UNDERWAY should be "Yes" or "No". If "No", no further information required ‐ if "Yes" provide additional information.

*** PLEASE INCLUDE INFORMATION ABOUT ANY (AND ALL) PROJECTS UNDERWAY ‐ THIS WILL PROVIDE INFORMATION TO USE DURING TECH PLAN REVIEWS AND OTHER PUBLICATIONS ***

Technology Goal I

* OPERATIONAL STRATEGIES

Virginia’s Community Colleges will take steps to ensure that the deployment and delivery of technology solutions can be effective, efficient, and able to support the goals of Complete 2021.

* Requirements Requirement Met

Project Name / Item Name Action Responsible

Person Start Date End Date Expected Costs Priority

* Information Technology Services – System Office (ITS‐SO), in cooperation with the Colleges, will develop and maintain technology models, standards, and guidelines that clearly delineate the VCCS technology direction and related expectations for the Colleges and System Office, including:

O‐1. Maintain a current list of all IT policies, standards and guidelines, and ensure they are reviewed and updated every two years or more often if needed to maintain relevant content.

No Process Improvement

Work is underway to develop a list to be updated, determine the forum for making the documents available to the colleges, and creating templates for consistency.

J Davis 01‐2012 Ongoing None High

O‐2. Complete a comprehensive technology review for each college, the System Office and the enterprise operations, using standards developed by multi‐function and multi‐college teams;


Two colleges have been completed along with the System Office. Work has begun on determining the methodology, staff resources, and timeline to execute the remaining reviews.

J Davis 03‐2015 12‐2018 TBD High

O‐3. Implement multi‐directional communication strategies to convey and discuss results of reviews to better understand the contributions and costs of technology and to better align expectations with available resources.


J Davis 10‐2016 06‐2018 None Medium

* GROWTH STRATEGIES

* Requirements Project Underway?



G‐1. Evaluate technology governance processes to ensure processes provide for timely, efficient, effective and mission‐oriented decision making.

Yes Technology Strategic Plan

As part of the strategic planning process, the role and make‐up of various governance groups will be evaluated.

J Davis 01‐2014 12‐2016 None High

G‐2. Work with the EPMO to facilitate improved communication and accountability throughout the VCCS in order to avoid duplication of effort, leverage resources, and improve efficiencies in the acquisition and implementation of technology‐based solutions among individual colleges, the System Office, and across the System.

Yes Program Management

Work continues with the newly created EPMO to define roles and responsibilities and to define the process from project inception through closure.

Y. Mency 10‐2015 12‐2016 None Medium

3/8/2017 8

G‐3. Identify all existing and necessary services and applications that are currently or could be offered in a collaborative environment as a partnership, fee‐for‐service, shared service, or through other cost‐efficient models, including the continued implementation of Information Technology Infrastructure Library (ITIL) best practices for IT service management (ITSM) that focus on aligning IT services with the needs of the business in order to provide a framework to more effectively manage IT services.

Yes ITIL Implementation

ITS has implemented an IT System Office Service catalog and work is currently underway to create an enterprise IT service catalog. Work on SLA creation is also underway.

M. Russell 07‐2011 12‐2017 Minimal Medium

Technology Goal II


Virginia’s Community Colleges faculty and students will have access to current and relevant electronic teaching, learning and student services resources and opportunities.




* To support a variety of instructional approaches, Colleges, with support from the System Office (ITS, AS&R, and Workforce Development Services), will provide access, training, and support to students, faculty and staff using synchronous and asynchronous teaching tools and services.

O‐4. Colleges will maintain 90% of classroom space as an Electronic Classroom.

Yes

O‐5. Colleges will provide access to professional development programs using workshops, seminars, web tutorials, and/or college training/certification processes that maximize faculty and staff competency in applicable instructional and administrative tools and techniques.

Yes

O‐6. Colleges will provide administrative and instructional support for the teaching and learning needs of faculty and students in traditional, hybrid, and online classes.

Yes

O‐7. Colleges will provide an online orientation that informs students about eLearning expectations and the skills that promote successful outcomes. Orientation must include information concerning where students can access technology support and academic support if they experience challenges with online learning.

Yes

O‐8. System Office ITS and the Colleges will support the models, standards, and technology for enhancing student services in accordance with the guidelines and plans developed by the Academic and Student Affairs Council.

Yes

* GROWTH STRATEGIES




3/8/2017 9

G‐4. System Office ITS with strategic partners and Colleges will develop a process to identify, understand, anticipate, and support colleges’ needs for technology in instruction, academic and administrative support services, scholarship and research.

Yes Technology Innovation

Multiple innovation teams are working on emerging technologies.

Steven Sachs, VP Inst & Info Tech

07‐2016 Ongoing Varies‐‐costs are included elsewhere in the plan

Medium

G‐5. Redesign the delivery of selected services to students such that those functions that are most effective in promoting student success are delivered in the most cost efficient manner.

Yes Process Redesign Multiple redesign efforts utilizing outsourcing and e‐forms with workflow are underway; along with the implementation of EAB Navigate.


07‐2016 Ongoing Varies‐‐costs are included elsewhere in the plan or are funded outside the

plan

High

Technology Goal III


Virginia’s Community Colleges will provide a comprehensive suite of enterprise applications that are reliable, scalable, usable, functional, and support the administration, teaching, and learning needs of students and colleges.




* System Office ITS, in collaboration with the Colleges, will sustain the enterprise information systems and ensure that they are maintained with the latest software releases. O‐9. System Office ITS will operate the enterprise systems (such as

SIS/HRMS, AIS and Blackboard), keep patches up to date, and add increased functionality as approved by the VCCS Governance structure.

Yes Operations Enterprise Services will continue to operate and make enterprise systems available for use.

M. Webb Ongoing High

O‐10. System Office ITS, in coordination with the colleges, will create and maintain online documentation on enterprise systems including business practices, configuration, and coding standards.

Yes Operations Working with the functional areas and colleges to ensure that documentation is updated.

M. Webb Ongoing High

O‐11. Colleges will actively participate in the development and testing of common business processes, student data management, and reporting tools.

Yes

O‐12. Colleges will actively participate in the Enterprise System Workgroups and Advisory Groups, and in the testing of service packs and new enterprise system functionality.

Yes

O‐13. Colleges will develop, implement, and share business processes to improve the functionality of the online admissions application, Student Information System, Administrative Information System, and other enterprise systems.

Yes

3/8/2017 10

O‐14. Colleges will participate in the implementation of new systems, shared services, and other initiatives that may be identified through the EPMO.

Yes

O‐15. Colleges will continue to develop and improve their project management processes, ensuring compliance with the VCCS Project Management Standards and Guidelines.

Yes

O‐16. Colleges will provide training and support opportunities for faculty and staff so that they can utilize Enterprise system tools, develop appropriate business practices to improve services to students, increase college efficiency, and meet management requirements.

Yes

* GROWTH STRATEGIES




G‐6. Create life cycle plans, including metrics to measure total cost of ownership, for all enterprise system and services to anticipate when they need to be replaced from a functional, programmatic, technical and financial perspective, identifying those that are mission‐differentiating and mission‐critical, leveraging those with a positive value and utility and eliminating those that no longer provide a strategic value.

Yes Technology Planning

Work is underway to create and document life cycle plans and identify metrics used to determine exit strategies for current technologies and looking forward at newer technologies that could provide more utility and value in the future.

M. Russell 12‐2017 None Medium

G‐7. Research PeopleSoft modules not currently being utilized and determine if and how they could be used to bring efficiency to VCCS services and operations.


Work is underway in relation to shared services looking at PeopleSoft and other technologies to determine how technologies can best be leveraged.

M. Webb 10‐2015 03‐2017 None Medium

G‐8. Research and test programs for shared technology services across the system, to potentially include support from other colleges, the system office, outside vendors, or a combination thereof to implement and integrate with current enterprise systems.


Work continues to determine the best technology products and services that will allow VCCS to maximize ROI and provide the best service to the end user community. Continue to develop strategies and formal proposal.

J. Davis 07‐2016 12‐2017 None Medium

Technology Goal IV


Virginia’s Community Colleges will maintain a robust, world class information technology infrastructure utilizing the highest industry standards.




3/8/2017 11

O‐17. System Office ITS will provide video conference bridging for connections among VCCS colleges and the System Office.

Yes Infrastructure Tandberg HD video bridge is available to all colleges. Encourage the technology governance process to look at new and innovative technologies to support this service.

D. Lepore Ongoing 150,000 per year

Low

O‐18. System Office ITS will provide network monitoring tools so that colleges can create alerts to proactively monitor and respond to network equipment issues.

Yes Infrastructure Network Monitoring tools are currently being implemented including PRTG and Cisco Prime. Additionally, there will be an increased effort to find 3rd party assistance where feasible and cost effective.

D. Lepore Ongoing Medium

O‐19. Colleges will maintain secure wireless networks at each campus.

Yes

O‐20. Colleges will provide System Office ITS with read/write access to the edge router at each campus.

Yes

O‐21. Colleges will connect all campuses to the VCCS WAN network at the minimum rate available.

Yes

O‐22. System Office ITS will offer Infrastructure as a Service (IaaS) including:

Yes Infrastructure Planning and hardware procurement is currently underway to implement the initial service offerings. More detailed plans will be formulated during FY17 to expand the services and begin the implementation process.

D. Lepore 06‐2018 High

O‐22a. Colocation of College owned server and storage in a VCCS Enterprise datacenter. Colleges will make no future investments in college located datacenters.

Yes Infrastructure The VCCS operates two enterprise datacenters and colocation proof of concept programs are underway. Plans are being developed to have a minimum of 4 locations migrated to this service during FY17.

D. Lepore 06‐2017 Medium

O‐22b. Backup/DR services – System Office ITS will provide data replication services for Disaster Recovery purposes to the colleges.

Yes Disaster Recovery

Purchasing and Implementation planning is in progress. The goal is to 50% of the college using this service during the first year.

D. Lepore 06‐2017 High

O‐22c. IaaS servers – System Office ITS will provide virtual servers on demand through a self‐provisioning portal to the colleges.

No Infrastructure Work is underway to create a self provisioning portal and make it available to the colleges allowing them to obtain virtual servers on demand.


O‐23. Colleges will maintain and operate network firewalls at the college WAN connection using the specified hardware and software .

Yes

O‐24. System Office ITS will maintain a central firewall management and reporting system for college and System Office use.

Yes Infrastructure Work is underway to create a central firewall management and reporting system which will available to the colleges and the system office.


3/8/2017 12

O‐25. System Office ITS will provide backup WAN circuits for all colleges at the minimum rate available.

Yes Infrastructure Planning is underway to make backup WAN circuits available to all colleges at the minimum rate available by 12/31/16.


* Colleges will maintain a computer infrastructure that will satisfy the administrative and instructional needs of faculty, staff, and students. O‐26. Colleges will provide and maintain computer workstations

and appropriate software for each full‐time faculty member, full‐time staff member, and administrative wage employee. Configurations will be appropriate for their use level.

Yes

O‐27. Colleges will provide and maintain computer workstations and appropriate software for adjunct faculty in a ratio of 1 personal computer for every 20 full‐time equivalent (FTE) adjunct faculty. Configurations will be appropriate for their use level.

Yes

O‐28. Colleges will provide computer workstations and appropriate software for student use in classrooms, labs, or other student accessible locations (including libraries and student information kiosks) equal to a minimum of 10% of the annual full‐time equivalent students (FTEs).

Yes

O‐29. Colleges and System Office ITS will ensure that software is not more than one generation behind the current version. Exceptions for bona fide instructional or administrative purposes, such as computer workstation repair programs, will be documented.

Yes

O‐30. Colleges will maintain at least one Commonwealth Classroom and one Commonwealth Conference Room per college.

Yes

O‐31. Colleges and System Office ITS will assess use of new technologies, including things such as virtual servers, digital imaging, electronic file sharing, and electronic signatures to reduce energy consumption, paper use and disposal costs.

Yes

O‐32. Colleges and System Office ITS will research and participate in consolidated procurement of computer equipment.

Yes

* GROWTH STRATEGIES




G‐9. Utilize special interest workgroups (SIG) to develop a long‐range plan that supports a culture of innovation through the strategic use of technology.

Yes Innovation & Technology

Work directly with the college CIOs and Technology Council to develop technlogy solutions that are both strategic and innovative.

J Davis 01‐2012 12‐2017 Minimal High

3/8/2017 13

G‐10. Research and implement an identity access management (IAM) system to provide greater efficiency and facilitate appropriate user authentication and authorization to VCCS assets in compliance with all applicable policy requirements and security standards.

Yes Identity Management

An RFI has been distributed with the responses due on or about 05‐2016. Next step is to recommend a technology solution to be procured and deployed over the next 18 months.

D Harrison 10‐2013 12‐2017 High Medium

G‐11. Continue to research networking technologies and designs that will allow the VCCS MPLS network to remain current and robust.

Yes VCCS WAN Ongoing research to ensure the VCCS WAN is operating at peak efficiency and using the appropriate technology to meet needs. Redesign of both the NVCC and TCC network connections.

M Russell R Lucia

07‐2012 Ongoing Minimal High

Technology Goal V


Virginia’s Community Colleges will maintain emergency preparedness, disaster recovery, and continuity of operations plans for technology services.




O‐33. System Office ITS will develop and maintain a Disaster Recovery Plan to ensure continued operations of enterprise services and applications. Colleges will continue to maintain and update all planning documents outlined in the VCCS Contingency Planning and Business Recovery Program and the VITA Continuity of Operations Plan (COOP).

Yes DR Plan Plan has been developed, approved by governance, and is being tested annually to ensure effectiveness

A. Clark Ongoing Minimal High

O‐34. Colleges and System Office ITS will update emergency preparedness and continuity of operations plans for technology services on an annual basis.

Yes

O‐35. Colleges will develop, maintain and test at least annually the emergency communication plans/systems for communicating with faculty, staff, and students.

Yes




G‐12. Research potential shared services that could be offered to the colleges to assist with Disaster Recovery operations (such as backup, web hosting, etc.).

Yes Disaster Recovery

Research is underway. D. Lepore 12‐2016 Medium

Technology Goal VI


Virginia’s Community Colleges will maintain a secure information technology infrastructure in accordance with the approved ISO27000 and VCCS technology models, standards, and guidelines.




3/8/2017 14

O‐36. System Office ITS, in conjunction with the colleges, will define, implement and maintain an information technology security organization and plan necessary to comply with all federal, state, and local security regulations. The plan includes a description of the information technology security roles and responsibilities at the enterprise level as well as on the college campuses

Yes Information Security Program

Working with the college ISOs, the System Office Security, Risk and Compliance team continue to develop and improve the plan.

D Harrison Ongoing Minimal High

O‐37. Colleges will establish security plans and procedures in accordance with the approved VCCS technology models, standards, and guidelines.

Yes

O‐38. Colleges will implement a security program that conforms to the established security plans and procedures to maintain the security and privacy of faculty, staff, and student data.

Yes

O‐39. Colleges and System Office ITS will complete the VCCS Statement of Compliance attesting that the information security program is compliant with the current VCCS Security standards.

Yes

* GROWTH STRATEGIES




G‐13. Colleges will participate in the ISO meetings for professional development of staff, and ensure that security personnel understand the current security threat landscape and are able to respond appropriately.

Yes Security Reviews ISO and TCO regularly review security issues, news, and alerts along with data from scans and tests at the college to address issues and recommend improvements.

Cliff Johnson, IT Security Officer

07‐2016 Ongoing TBA and included

elsewhere in plan or funded

outside the plan

High

G‐14. Colleges will evaluate benefits of participating in shared service for security officers.

No

Technology Goal VII


Virginia’s Community Colleges will provide adequate support for all constituencies, and professional development opportunities for technology staff.




* Colleges and System Office ITS will maintain Help Desk services for faculty, staff, and students.

3/8/2017 15

O‐40. Colleges will ensure that all students, faculty, and staff have access to Tier 1 Help Desk services to support the network, email, SIS, AIS, Blackboard, and Directory Services.

Yes

O‐41. Colleges and System Office ITS will develop and publish Service Level Agreements (SLAs) for the delivery of technology services.

Yes

O‐42. Colleges and System Office ITS will develop and maintain a readily accessible and comprehensive communication infrastructure to provide reliable communication with faculty, staff, students, alumni, and interested constituents.

Yes

* Colleges will maintain a comprehensive website that provides current and prospective students and the public with information about the college’s programs, class schedule, mobile apps, tuition, fees, in‐person and online registration, news, and upcoming events and a link to enterprise applications. O‐43. System Office ITS, in collaboration with the Colleges, will

maintain a web page model, standard, and guideline to ensure compliance with the Commonwealth IT Accessibility Standards and VITA IT Accessibility Standards.

Yes Accessibility Standard

Standards and guidelines are available on Buzz for all colleges. Reporting requirements are being met by the colleges.

D Harrison 01‐2012 Ongoing Minimal High

O‐44. College websites will include links to Wizard, textbook titles, cost, ISBN codes, and purchasing information for required textbooks.

Yes

* Colleges and System Office ITS will provide professional development opportunities for technology staff.

O‐45. Colleges and system Office ITS will identify system‐wide training opportunities for technology staff, including opportunities within peer groups, expert resources and vendor relations. Colleges will ensure that employee work profiles and classifications of IT staff reflect changes in knowledge, skills and abilities gained as a result of training and collaborative efforts.

Yes

O‐46. Colleges and System Office ITS will provide professional development for technology staff focusing on leadership, mentoring, credential attainment, VCCS IT conference participation and life‐long learning.

Yes

* GROWTH STRATEGIES




G‐15. Research and analyze the benefits and costs related to a consolidated service desk program for all colleges and the System Office.

Yes Shared Services Shared services initiative includes a call center component. Ongoing evaluations will determine future initiatives in this area.

J Davis D VanCleave

04‐2012 03‐2017 Unknown High

3/8/2017 16

G‐16. Research centralizing professional development and training through the use of centralized contracts.

Yes Shared Training The college already participates in some shared training and reviews all opportunities


07‐2016 Ongoing Unknown Medium

Technology Goal VIII


Virginia’s Community Colleges will provide the planning and leadership necessary to ensure that technology provides adequate systems to support Complete 2021.




* The Vice Chancellor will provide leadership for technology at the System Office, and with the Colleges. O‐47. Colleges will participate in annual inventory and gap analysis

surveys and any other surveys necessary to gather college data for decision making. Results will be analyzed and published.

Yes

O‐48. System Office ITS will support a framework that focuses on planning by making annual revisions to the planning calendar showing all potential IT related events during the year.

No Planning Calendar

An IT planning calendar was approved at the January Tech council meeting. This will be revised as needed.

J Davis 01‐2012 06‐2017 Minimal High

O‐49. The Vice Chancellor will involve the colleges in IT planning through participation in work groups and committees.

No Strategic Planning

Ongoing strategy with work in progress. Some work has been completed under the CIO Agenda 2015. Three workgroups remain active.

J Davis 01‐2012 Ongoing Minimal High

O‐50. System Office ITS will collaborate with the colleges in creating and publishing guidelines for the use and delivery of technology at the System Office and the colleges.


Ongoing strategy with work in progress. Shared procurement agreements are in place. Computer configuration guidelines have been created and are updated annually.

J Davis 01‐2012 Ongoing Minimal High

* Colleges and System Office ITS will achieve national recognition among community colleges for information technology services. O‐51. Colleges and System Office ITS will maintain a membership to

EDUCAUSE and annually complete the EDUCAUSE Core Data Survey.

Yes

O‐52. Colleges will participate or submit a nomination annually in a ranking survey and/or a technology award to achieve national ranking or recognition for its IT accomplishments.

Yes

O‐53. Colleges and the System Office will annually submit a minimum of three proposals on college and enterprise‐level technology achievements to major state‐wide, regional, and national conferences.

Yes Please list proposals/conferences being considered for presentation. 1. OER degree at Open Ed Conference 2. OER degree at Educause 3. Online Learning App at MODO Labs Conf.

* GROWTH STRATEGIES

3/8/2017 17




G‐17. Champion technology findings and recommendations from Yes Use of Support changes utilizing technology in process Steven Sachs, 07‐2016 Ongoing Minimal High Worksmart Collaborative, technology strategic planning or Technology improvement VP Inst & Info benchmarking. Tech

G‐18. Collaborate with strategic partners to leverage resources, including the technology fee and equipment trust funding, in the most cost‐effective manner to achieve system‐wide goals.

Yes Shared Infrastructure

The college reviews and supports all agreements to leverage resources.

Steven Sachs, VP Inst & Info

Tech

07‐2016 Ongoing Unknown Medium

G‐19. Identify long‐term strategies to foster the use of technology No Future Planning Leveraging resources such as Educause and J. Davis 12‐2016 None Low in promoting a culture of innovation and high performance Campus Technology will help with exploring throughout the VCCS. Create innovation teams to explore emerging technologies. emerging technologies and their role within the campus environment.

G‐20. Enhance the current technology planning environment to include a process to work with institutional partners to identify shared operational priorities and strategies for IT services.

Yes Strategic Planning

Reorganized the strategic planning sub‐committee. Developed a short term plan for vetting the document.

J. Davis 12‐2016 None Low

G‐21. System Office ITS, in collaboration with the Technology Council, will work to identify specific problems or goals tied to the mission of the VCCS, Complete 2021, or the Worksmart Collaborative that could be addressed with


Plan to scheduled a meeting with the System Office Vice Chancellors to ensure the Technology Strategic Plan aligns with the VCCS 6 Year Plan.

J. Davis 06‐2020 None Medium

technology‐based innovations, and develop, and/or refine specific innovative technology solutions that should be implemented within the next six years in support of those solutions.

G‐22. Identify ways to foster and provide incentives for the No NVCC already supports many technology identification and development of innovative technology‐ initiatives as a regular part of operations and based solutions. planning

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Northern Virginia Community College Technology Spending Plan 2016-17

Revenue Sources Amount Equipment Trust Fund ‐ Technology $ 1,319,958 Technology Fees $ 7,653,600 Technology Plan General Funds $ ‐College Funds (Operating Budget) $ 806,100 Other Equipment Trust Fund ‐ President's Choice $ ‐Total Budget: $ 9,779,658

President's Choice not allocated to Technology Plan

Enterprise Services Shared Cost (estimate) 1,216,997

NORTHERN VIRGINIA COMMUNITY COLLEGE TECHNOLOGY SPENDING PLAN 2016‐17 INNOVATION REVENUE SOURCES

CODE TFM OBJECT LOCATION ITEM/PROJECT DESCRIPTION QTY UNIT UNIT PRICE AMOUNT % Supporting Innovation

TECHNOLOGY FUNDS 2016 ‐17 COLLEGE FUNDS

OTHER ETF ETF TECH FEE GENERAL

1141‐1 S Wages ‐ IT Support 4 Restricted P‐3 Engineers 4 Restricted P‐3 Engineers College Staff IT Support College Staff IT Support 3 Restricted Help Desk Specialists Help Desk P3 and P14 staff SIS/AIS Trainer SIS/AIS Trainer Document Imaging Specialist Document Imaging Specialist

4 1 3 1 1

Each

Each Each

$487,342 $84,375

$175,000 $52,683 $58,656

0% 0% 0% 0%

30%

$199,400

$58,656

$287,942 $84,375

$175,000 $52,683

1141‐2 S Wages ‐ Inst. Support S Instructional Technologist S Blackboard Administrator S Computer Lab S AV/Media Services

1 1 1 1

Each Each Each Each

$0 $0 $0 $0

0% 0% 0% 0%

1217 EX Telecom Services EX Network VA/MPLS 1 Each $250,000 0% $250,000

1221 O Organization Memberships O Educause 1 Year $2,860 30% $2,860

1226 EX Emp. Training Consulting Services EX Security Awareness Training MOAT Each $40,000 0% $40,000

1228 EX IT Training/Workshops/Courses EX College IT Staff Training Training Funds EX IT Training for non‐IT employees

1 1

Each Each

$10,000 $0

30% 0%

$10,000

1274‐1 EX Computer HW Maint. Svcs EX CISCO Maintenance (Prepaid for FY17) EX Voice Mail/ Unity Maintenance Included elsewhere EX Call Manager Maintenance Included elsewhere

1 1 1

Year Year Year

$0 $0 $0

0% 0% 0%

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EX Video Conf Maintenance included in Cisco Maintenance 1 Year $0 0%

1275‐1 SW Computer SW Maint Serv ‐ Admin Digital Imaging Will Phase Out Separate NOVA System VCCS Enterprise Digital Imaging System Support VCCS Enterprise Doc Imaging Conversion to VCCS ImageNow System ImageNow Conversion Costs

1 Year 1 Year

$0 $29,080

$180,000

0% 30% $29,080

$180,000 1275‐2 SW Computer SW Maint Serv ‐ Inst

See 2218-2 Included elsewhere 1 Year 1 Each

$0 $0

0% 0%

2211‐1 HW Computers‐Desktop (Admin) HW Desktops ‐ faculty & staff HW Desktops ‐ adjunct included above HW Desktops ‐ wage (P14) included above

Mac Desktops

300 Each 1 Each 1 Each 13

850

2450

$255,000 $0 $0

$31,850

0% 0% 0%

$ 255,000

31,850 $ 2211‐2 HW Computers‐Desktop (Instr)

HW Desktops ‐ students Mac Desktops

824 Each 160

850 2450

$700,400 $392,000

0% $ 700,400 392,000 $

2212 HW Computers‐Notebook (Admin) HW Laptops ‐ faculty & staff HW Tablets ‐ faculty & staff

Latops ‐ Students Macbooks

361 Each 1 Each 184 44

1200

1100 1,487 $

$433,200 $0

$202,400 $65,428

0% 0%

146786 286,414 $

202,400 $ $65,428

2215 HW Network Servers‐General HW LAN (DNS/DHCP) Servers will be purchased HW Database and installed as needed to HW Web (Internet & Intranet) meet standard based on HW ID Server (directory) results of Gap Analysis HW Spares/cold stand‐by and continued implementation HW Antivirus/Patch Management of server consolidation plan. HW Remote Access HW Network Management

Servers ‐ General

1 Each 1 Each 1 Each 1 Each 1 Each 1 Each 1 Each 1 Each

$0 $0 $0 $0 $0 $0 $0 $0

397500

0% 0% 0% 0% 0% 0% 0% 0%

$25,000 $372,500 2215 HW Network Servers ‐Instruct

HW Application Servers will be purchased HW File (students) and installed as needed to HW Print meet standard based on

results of Gap Analysis and continued implementation of server consolidation plan. See 2215‐1 for budget

1 Each 1 Each 1 Each

$0 $0 $0

0% 0% 0%

2215 HW Network Servers ‐ Admin

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QTY UNIT UNIT PRICE AMOUNT CODE TFM OBJECT LOCATION ITEM/PROJECT DESCRIPTION % Supporting Innovation



HW Application See 2215‐1 above for budget 1 Each $0 HW File (faculty and staff) 1 Each $0 HW Email (faculty and staff) 1 Each $0

0% 0% 0%

2216 NT Network Components NT Wireless controller ‐ primary 1 Each $0 0% NT Wireless controller ‐ secondary 1 Each $0 0% NT Wireless antenna (built‐in) 1 Each $0 0% NT Wireless antenna (external) 1 Each $0 0% NT IP Router 1 Each $0 0% NT Switches ‐ core 1 Each $0 0% NT Firewall/IDS 1 Each $0 0% NT CISCO/MARS (monitoring) 1 Each 0% NT 10 Gigabit Ethernet modules 1 Each $0 0% NT Server connection 1 Each $0 0% NT Network ports 1 Each $0 0%

UPS Refresh Refresh campus UPS's $25,000 Refresh approx 75 switches‐‐some prepaid

$25,000

Switch Refresh in FY16 $499,772 $192,772 $307,000 Edge Devices Replace 1/6 edge devices $50,000 $50,000 Master UPS Replace 1/6 master UPS's $35,000 $35,000 Wireless Add wireless capacity $50,000

Operate college servers and data center (environmental maintenance‐20,000, server software‐25,000, consulting‐25,000, UPS batteries‐7,500, data center maint‐20,000., Monitoring Software‐3,000, Web Certificates‐3,000, Back up

$50,000

Operate data center software‐50,000, supplies‐35,000, etc.) $197,500 $197,500

NetApp Maintenance NetApp SAN Maintenance $110,000 $110,000 Vmware licenses Vmware licenses $80,000 $80,000

2217 HW Other Computer Equipment HW Printers ‐ Academic Funded in campus plans or outside tech funds 1 Each $0 0% HW Printers ‐ Administrative Funded in campus plans or outside tech funds 1 Each $0 0% HW Printers ‐ special purpose Funded in campus plans or outside tech funds 1 Each $0 0%

Refresh approx 81 enhanced CR, incl HW Electronic classroom projectors, doc cameras, & controls 1 Each $1,053,000 0% $846,900 206100

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QTY UNIT UNIT PRICE AMOUNT CODE TFM OBJECT LOCATION ITEM/PROJECT DESCRIPTION % Supporting Innovation



HW Commonwealth Conf Room included above 1 Each $0 HW Commonwealth Classroom included above 1 Each $0

Support VCCS Video and Audio Bridges Shared costs $35,997

0% 0%

$35,997 2218‐1 SW Admin Software

SW LAN Operating System 1 Each $0 SW Back‐up Exec 1 Each $0 SW Symantec Anti‐Virus 1 Each $0 SW Email faculty/staff 1 Each $0 SW Email licences 1 Each $0 SW Symantec Ghost Licence 1 Each $0 SW Voicemail 1 Each $0 SW Oracle database 1 Each $0 SW Oracle applations 1 Each $0 SW Patch Mangement 1 Each $0

Anti‐Virus Shared license cost Anti‐Virus‐student Shared license cost Microsoft VCCS License share Shared license cost $192,425 Kace VCCS License share Shared license cost ‐ pre‐paid $26,373 Text Messaging NVCC Contract $75,000 Encryption Shared license cost WebEx NVCC Contract (part in Cisco Licenses) $25,000 QUINN Shared cost of QUINN $165,283 Blackboard Mobile BB Mobile, BB Contract, & Highpoint Mobile $209,029 Help Desk and Ticketing Software License Cost Used by Mult Depts $4,500 Highpoint Messaging Highpoint Mobile Messaging $7,284

0% 0% 0% 0% 0% 0% 0% 0% 0% 0%

40%

20% 30% 70%

$192,425 $26,373 $75,000

$25,000 $165,283 $209,029

$4,500 $7,284

$164,519 2218‐2 SW Inst. Software

SW Blackboard 1 Each $164,519 35% SW Respondus Licence 1 Each $958 35% $958 SW Usablenet 1 Each $3,370 0% $3,370 SW Desktop restore software 1 Each $0 0% $0 SW Other (please itemize other SW) 1 Each $0 0% $0

Autodesk VCCS shared lic cost Shared license cost Blackboard collaborate Shared license cost $148,262 50% $148,262 Atomic Learning Shared license cost $52,030 35% $52,030 Misc Software req by faculty Instructional software for student use $460,000 35% $460,000

Adobe Creative Suite Site License Site license with home use for faculty/staff $260,000 35% $260,000 ESRI for ARC GIS Shared license cost $1,000 $1,000 Study Mate Shared license cost $479 $479

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NORTHERN VIRGINIA COMMUNITY COLLEGE TECHNOLOGY SPENDING PLAN 2016‐17

CODE TFM OBJECT LOCATION ITEM/PROJECT DESCRIPTION QTY UNIT

Respondus Lock Down Browser Shared license cost MiniTab Shared license cost

2231 HW Electronic Equipment 1 Each

2233 NT Voice & Data Equipment NT Call Manager Included above 1 Each NT Voice Mail Server Included above 1 Each

Replacement and additional‐some pre‐NT Telephones paid in fy16 85 Each NT Conference room phones Included above 1 Each NT Analog ‐ VG248 1 Each NT E911 Servers Maint included in data center See 2216 1 Each NT Call Center (dist and forwarding) Funded outside tech plan 1 Each NT School Messenger/Call back Automated call out software support 1 Each

Licenses included in data center‐see 2216 9999 Misc./Special/College Projects

Provide support for campus/unit technology plans that fund smaller

Campus Technology Plans projects (such as small equipment, cabling, classroom equipment, smart phones, pilots, stipends) and P‐14 support. See plans at www.nvcc.edu/itc 1 Each

Web Content Management Sys CMS for web site 1 Each Hosted DB for Student Discipline Records Student Services Management Site 1 Each Hosted Internship management software 1 Each

Funding to research and implement a Online Student Eval Sys student eval of inst system 1 Each

After hours and weekend help desk some 24x7 Help Desk Coverage paid outside tech funds 1 Each Scanner Replacements Replacements and Upgrades 1 Each

Equipment for campus use to address Equip for Special Needs Students access needs Lecture Capture Maintain Lecture Capture Virtual Desktop Licenses Citrix VDI Licensing

Resources and reserve to address audit Audit and PCI Compliance issues and work on software audit

Refresh and Expand number of Flat Displays for College News and Emergency Panel Displays in Public Spaces Messages due for Refresh

UNIT PRICE AMOUNT

$1,297

$0

$0 $0

$30,000 $0 $0 $0 $0

$1,040,245 $7,800

$13,000

$1,500

$70,000

$87,500 $15,000

$80,000 tba

$80,000

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INNOVATION

% Supporting Innovation

0%

0% 0%

0% 0% 0% 0% 0% 0%

60% 0%

0%

0%

REVENUE SOURCES

TECHNOLOGY FUNDS 2016 ‐17 ETF TECH FEE GENERAL

$1,297

$30,000

$1,040,245 $7,800

$13,000

$1,500

$70,000

$87,500 $15,000

$80,000 tba

$80,000

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COLLEGE FUNDS

OTHER ETF

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www.nvcc.edu/itc

NORTHERN VIRGINIA COMMUNITY COLLEGE TECHNOLOGY SPENDING PLAN 2016‐17 INNOVATION

% Supporting COLLEGE OTHER Innovation ETF TECH FEE GENERAL FUNDS ETF

QTY UNIT UNIT PRICE AMOUNT TECHNOLOGY FUNDS 2016 ‐17

REVENUE SOURCES

CODE TFM OBJECT LOCATION ITEM/PROJECT DESCRIPTION

Class Scheduling Software Implement replacement for Resource25 Classroom Scheduling Software tba tba

Conversion to Cloud email Licenses and Consulting $35,000 $35,000 Data Center Co‐Location Costs Equipment $170,000 $170,000 Line Management Software Q‐less Line Management Software $45,000 50% $45,000

Enhanced Network Security

2‐Factor Authentication, Riverbed App Monitoring, Splunk, Netscaler Web Firewall, Palo Alto Maint & Software, Solar Winds Log Server $172,500 $172,500

Reserve for Under Enrollment $151,261

Enterprise Services from VCCS ‐ Funded Centrally

Enterprise Services Shared Cost 1,216,997

Total: 9,628,397 $ 1,319,958 $ 7,653,600 $ ‐$ 806,100 $ ‐$ Funding: ‐$ 1,319,958 $ 7,653,600 $ ‐$ 806,100 $ ‐$ Balance: (9,628,397)$

‐

$ ‐$ ‐$ ‐$ ‐$ Note on Location: All Funding is For College Wide Projects Unless Otherwise Noted. See Campus/Unit Technology Plans for Campus-Specific Projects

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NORTHERN VIRGINIA COMMUNITY COLLEGE TECHNOLOGY SPENDING PLAN 2016‐17 OUTSIDE TECHNOLOGY FUNDING INNOVATION REVENUE SOURCES

(Including Projects Without Current Funding)



OTHER ETFETF TECH FEE GENERAL

Additional Special Projects Funded Outside the Plan, Still in Planning, if other Funds are Available, or with End of Year Funds

EAD and new VCCS Portal

Support training and use of Quinn for all modules Support Achieving the Dream and Academic Transformation Projects

Support Re‐engineering Projects

Expand online learning and hybrid class offerings and services

Upgrade phone and voice mail systems Add technology to electronic classrooms Expand intelligent call center features to additional departments

Support Restructuring and Office Automation including shared services Support technology demonstration projects Digital Imaging of old records Implent CRM Projects

Computer Lab Management Software Expand Virtual Advising

Server consolidation and virtualization Expand online tutoring

Deploy Charging Stations for Students Install Campus Loudspeaker and other Alert Systems

Support continued Implementation EAD and the new portal across the college Support training and use of Quinn for all modules Support implementation of technology to support projects

Support Re‐engineering Projects‐‐including Math, English, SDV, and ELI's Online Courses

Continue support for ELI, TAC, and SSDL

Provide enhancements as necessary Add new technology to expand classroom capabilities Support high call volume sites

Utilize technology to provide better customer service or reduce costs Support demonstration projects using technology Support DR and COOP Implement CRM software to provide better customer service, reduce costs, improve student success Support Computer Lab Management Provide technology to support Virtual Advising Continue server virtualization

Provide online tutoring to support on‐line and other learners Support Student‐owned technology Install loudspeaker and other alert systems to support emergency preparedness

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100%

100%

100%

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Refresh and Expand number of Refresh and Expand number of tba

digital flat panels and add digital flat panels and add functionality functionality Expand GIS Applications Expand support for GIS tba

applications Expand Virtual Desktop Expand use of Virtual Desktops tba

Deployment Emergency Power Provide emergency power to tba

campus comm rooms Additional WAN/Internet Costs WAN/Internet Costs funded tba

outside the Tech Plan Campus Student Production Labs Increase number of student multi‐ tba

media production labs Support Virtual Conferences Support virtual conferences and

expanded basic webinars Maintain IT Test Network Maintain IT Test Network tba

Safety and Security Enhancements Upgrade safety and security tba

equipment and communication devices such as radios and alerting devices

Classroom Handheld and Mobile Support and Expand Use of Devices Classroom Student Handheld and

Mobile devices Mobile Devices Increase number of tablets and tba

mobile devices for student, faculty and staff, and expand use

Student Print Stations Expand availability of student tba

print stations and printing from mobile devices

Video and Audio Conferencing Expand video and audio tba

conferencing capabilities and use

Research and Development Research technology for future tba

deployement Emergency Safety Communication Upgrade and expand emergency tba

and safety communication through radios, alerting devices, and other equipment

Kiosks Add additional student kiosks and tba

improve functionality Mobile Devices Manage mobile devices incl cell

phones and stipends Increase mobile devices Provide more mobile devices to tba

staff and for classroom use Laptop loaners for students Increase laptop loaners for tba

students and Install laptop loaner vending machines

Alternate Path Internet for Backup Internet for DR and COOP tba

Additional Sites Dual Enrollment Software Hosted Software to Manage Dual tba

Enrollment Classroom Scheduling Software Implement Classroom Scheduling tba

Software

100%

100%

60%

100%

50%

20%

20%

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$1,494,093 Estimate $714,519 Estimate

20%

10%

10%

35%

60%

100%

100%

100%

IT Equipment for New Buildings Equipment for new and renovated buildings

Support COOP and DR Provide and maintain enhanced COOP and DR capabilities

Support and Expand Electronic Support and Expand Electronic Door Access Door Access Using Campus Cards

Support and Expand Campus Card Support and Expand Campus Card Applications Applications including Pay‐for‐

Print and Electronic Vending

Support Online Parking and Support Online Parking and Transportation Tools Transportation Tools including

smart meters and electronic ride scheduling

Support Video Production Support video production and operation of the TV Studio, Cable TV Channel, and Campus Video networks

Support and Expand Use of the Support and Expand Use of the Web, and Social Media Web, and Social Media Support and Expand Use of College Support and Expand Use of Intranet College Intranet Support and Expand Use of Support and Expand Use of Administrative Software Administrative Software tools Install Electric Vehicle Charging Install Electric Vehicle Charging Stations Stations Upgrade Inventory Control Upgrade Inventory Control to

new barcode system Automate Mail Distribution Automate Mail Distribution with

barcode system for sorting

Upgrade Library Materials Tracking Upgrade Library Materials System Tracking System to facilitate

inventory and improved patron checkout

Related Funding From NVCC Outside the Technology Plan

Separate Department M&O Budgets provided outside the Technology Plan IT Units ELI

Funding Supports the Following Units IT Support Services IT Project Management College Information Systems IT Professional Service (IT Client Svs, Help Desk, IT Training) NVCC Television Center Extended Learning Institute (Distance Learning) Vice President for Instructional & Information Technology

Staffing for these units is covered by the college personnel budget (Other than restricted positions and P‐14 positions covered by either department budgets or Technology Plan)

Auxillary Services (Not funded by technology funds or regular college budget) Parking Management Self‐funded from parking fees $5,639,000 est. Campus Card System Funded from Revenue Fund budget $2,280,500 est.

Estimated Technology Spending From Non‐Technology Budgets for Campus/Unit Technology Projects and Additional Special Projects From Above Misc Projects from department and college funds $600,000 Estimate based on prior year data

Technology for New Construction Primarily Funded Outside of Technology Plan Equip New Construction and Renovations at AL, LO, MA and WO tba

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