Culture Change

Colin RuselAluminum Trailer Company

colinr@aluminumtrailer.com574-773-8384

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NORTHEAST INDIANA LEAN NETWORK

MARCH 2019

Respect for People

2

Couple quick question as we start…

As a business/company/organization, what is our most important resource?

Not in a creepy zombie way of course

People.

Why are people our most important resource?

We want people for their brains….

Second question: Why do these people, who are so important to us come to work?What is their purpose?

3

By design this is transitional. I will leave my job anytime I can gethigher pay, regardless of how much. Results in job hopping for .25 cents.

Love of work

Sense of being

valued

$

Money

Paycheck

Often as

businesses we

tend to default to

to

$

4

Purpose

That said, at ATC we work hard to focus on

Pay is important. Paying a living wage is important. I want to be clear that I am not advocating for paying employees less. In fact at ATC our goal is to provide a living wage that would support a family of 4 on a single income.

Sense of being

valuedLove of work

ATC Culture

ATC MISSION

The Best Trailers, The Best Jobs, A Great Community. Period.

TRUE NORTH

RESPECT FOR PEOPLE

100% Value Added

100% On Time Delivery

15% Productivity Improvement

Zero Defects

VALUES

Trust

Respect each other

Vigorous Learning

Quality over quantity

Family/Community

Long-term thinking

Financial Stability

An environment in which people can learn and grow and develop

ATC Culture – Respect for People

• How we talk to each other

- Respect for people ≠ 100% Agreement

• How we talk about each other

• Support

• Challenge

What does it look like?

4/3/2019 7

Mutual Prosperity

+

8

How do we do it

ATC: Tools, process, systems to train and teach

Individual: Self evaluate, think, plan, learn

4/3/2019 9

REFLECTION OWNERSHIP – PD A3

LeadershipCommunication

Job RelationsJob Skills

TRAINING

How do we know we are succeeding?

• Retention

• Attraction

• Internal transfers to leader roles

• Reviews

• Experience