North Shore Crisis Services Society Annual Report 2016/2017

Suite 200 - 147 16th Street West, North Vancouver, BC V7M 1T3 Phone: 604-987-0366 Fax: 604-987-1623 Email: admin@nscss.net

Website: www.nscss.net

A message from the President and the Executive Director

On behalf of the Board of Directors, staff and volunteers of North Shore Crisis Services Society we are pleased to report to the 37th Annual General Meeting. NSCSS has, during the past fiscal year, continued to provide quality services to abused women and their children as well as to many impoverished men, women and children on the North Shore. 2015/16 was a year of growth for NSCSS. We achieved one of our long term strategic goals to increase the number of beds for second stage housing by completing a renovation of SAGE House to add 2 second stage suites. The suites provide 6 additional beds in addition to the existing 18 emergency beds, which increases our bed capacity by 30% at SAGE House. We also gained a new program called the Homeless Prevention Program which is funded by BC Housing. This invaluable program helps women who have experienced abuse, secure safe and affordable housing, by providing them with outreach support and rental supplements in the private housing market.

SAGE Transition House provided shelter to 110 women and 87 children this year. 398 women and 148 children were turned away due to lack of space or their needs were beyond what the program could offer them. Staff answered 1,195 crisis and support calls on the 24 hour Women’s Support Line and provided numerous other callers with information and referrals.

Our Outreach, Multicultural Outreach and Adolescent & Children’s Empowerment Programs continue to be in very high demand with 440 new referrals (195 women and 245 children.) Staff answered 514 crisis calls, 2,259 calls for support and information and 151 calls from women who had insufficient resources for themselves and their children. The Good Stuff Connection Clothing Program continues to provide all the women and children in our programs with clothing and necessary household goods as well as men, women and children in the community who were referred by our community agency partners. This year, 293 adults and 255 children were provided with gift certificates to shop at the store free of charge. We have two 2-bedroom suites at HOPE’s Place, our second stage housing program. 4 women and 5 children resided at HOPE’s Place this past year. The Community Programs team supports the families with outreach services such as counselling, support and assistance with accessing other services. The NSCSS Board of Directors met monthly except for August and December and devoted much of their time to fulfilling their fiduciary duties by monitoring and reviewing monthly income statements and ensuring the reporting requirements of the Society were met. We are so grateful for the generous funding we receive from BC Housing and Ministry of Justice and a community gaming grant from the Gaming Enforcement Branch of Ministry of Public Safety and Solicitor General. We would not be able to maintain our current service delivery without the incredible support from the City of North Vancouver, District of North Vancouver and the District of West Vancouver. We wish to convey our great appreciation to the numerous business, groups, and individuals who provide their support with individual donations and hosting smaller events with the proceeds being given to North Shore Crisis Services Society. Of course, a huge thank you to all the staff and volunteers for their hard work and commitment to the work that we do for the women and children who come to us in need of help. Everyone’s contribution to this organization is greatly appreciated.

Respectfully submitted

Donnie MacDonald, President Laura Reynolds, Executive Director

Our Mission is: To promote a secure and abuse-free environment for women and children

Programs SAGE Transition House SAGE Transition House is an 18-bed transition house that provides safety and support to women and their children fleeing abusive situations. Shelter, food, clothing, personal items, referrals, advocacy, individual support and support groups are offered for typically 30 days. SAGE Second Stage Housing SAGE Second Stage program offers 2 private 2 bedroom units within SAGE House for 3 to 6 months for women and their children who have left an abusive situation and have been referred by SAGE Transition House, another transition house or a community agency. The program is designed to provide ongoing transitional support for women and their children so they are able to successfully transition to independent lives free of abuse and violence Women’s 24-Hour Support Line The Women's 24-Hour Support Line can help with a variety of issues related to abuse, violence and other women's concerns, as well as provides access to SAGE Transition House. Calls are confidential and are not limited to abuse matters. Adolescent and Children’s Empowerment Program (ACE) The Adolescent & Children’s Empowerment Program provides services for children between 3 & 18 years of age who have witnessed or experienced abuse, threats or violence in the home. The ACE program is open to children who reside on the North Shore and surrounding areas. The ACE program provides assessments, referrals and age appropriate support groups for children and adolescents, individual counselling for children & adolescents, support to parents, group and individual counselling for parents (as time permits) and prevention activities for schools. Outreach and Multicultural Outreach (MOS) Services Program The Outreach Services Programs provide services to adult women and their children who have escaped or who are at risk of abuse, violence or threats. Outreach Services Program is open to women living in North Vancouver and the surrounding area and to women who have resided at SAGE Transition House. The Outreach Services Program provides support and advocacy, assistance dealing with the family court and criminal justice systems and referrals to community resources. This support group provides a safe and secure environment for women to discuss their experiences and strategies for coping with living in or fleeing an abusive situation. Multicultural Outreach provides culturally sensitive services to a diverse clientele with a focus on immigrant and refugee women. NSCSS collaborates with other multicultural service providers and can provide services in English, Farsi and Afghani as well as provide interpreter services in other languages. Homeless Prevention Program (HPP) The Homeless Prevention Program provides assistance to women on the North Shore who have experienced violence or at risk of v iolence and are homeless, hidden homeless or at risk of homelessness. Clients receive assistance with finding secure, stable housing, ongoing case management, referrals, support, advocacy, temporary rental supplements or financial assistance to maintain or secure stable housing. HOPE’s Place Second Stage Program HOPE’s Place program provides accommodation and ongoing support for up to fifteen months for women and their children who have left an abusive situation and have been referred by SAGE Transition House, another transition house or a community agency. The program is designed to provide transitional support for women and their children so they are able to successfully transition to independent lives free of abuse and violence. The Good Stuff Connection Clothing Program and Thrift Shop The Good Stuff Connection Clothing Program ensures that clean, good quality clothing, shoes, personal items and small household goods donated by the public are provided free of charge to our clients and to men, women and children referred by other community social service agencies. The Good Stuff Connection Thrift Shop is a non-profit thrift shop which offers clean, good quality, low cost men's, women's and children's clothing, footwear and accessories as well as a wide assortment of other items for sale to the public. Most importantly, sales revenue from the Thrift Shop portion of the program helps support all of our programs for women and their children who are experiencing abuse. The store is located at 154 West 3rd Street in North Vancouver, and is open to the public everyday for shopping from 11:00 am to 5:00 pm.

We Believe: In equality for women Violence against women and children is a societal issue Information and education are fundamental to ending violence and

abuse Everyone has the right to live in a safe and secure environment Everyone deserves to be treated with respect and dignity To provide safe and secure shelter for abused women and children

Our Objectives are: To offer holistic counseling and support services to women

and children fleeing from or living with abuse

To foster self-esteem and self-determination in women and children

To work towards ending violence and abuse of women and children through increasing public awareness and education

NSCSS Board of Directors

President

Donnie MacDonald Vice-President Ross Forman

Treasurer Louise DeVita

Secretary Cecelia Simmons

Members at Large David Von der Porten Janet Wynne Edwards

Patricia Kelly Marion Culham

NSCSS receives funding and gratefully

acknowledges support from

The Province of British Columbia

(BC Housing, Ministry of Justice,

Ministry of Public Safety and Solicitor General)

as well as individual and group

donations.

NSCSS receives core

funding from

The City of North

Vancouver

as well as

community grant support

from

The District of

North Vancouver

and

The District of

West Vancouver

March 31st 2,017 2016

ASSETS

Current

Cash 277,397 203,793.00

Restricted cash - gaming funds 21,589 20,693.00

Investments 100,500 100,500.00

Accounts receivable 3,261 3,278.00

Prepaid expenses 18,244 16,935.00

420,991 345,199

Property and equipment 1,474,641 1,513,498.00

1,895,632 1,858,697

LIABILITIES

Current

Accounts payable & accrued liabilities 26,769 28,053.00

Accrued salary, benefits & vacation pay 63,070 58,111.00

Deferred contributions 325,665 272,245.00

Current portion of obligation under capital lease

938 859.00

416,442 359,268

Obligation under capital lease 20,960 21,898.00

CMHC forgivable loan 233,600 292,000.00

Deferred capital contribution 33,517 30,470.00

Deferred capital contribution - SAGE House 597,329 645,115.00

1,301,848 1,348,751

Net Assets

Invested in property and equipment 588,297 523,156.00

Unrestricted 5,487

(13,210.00)

593,784 509,946

1,895,632 1,858,697

$50.00+ Shirley Bohlman

Dorothy Bond

Alison Bridges

Burnaby South Secondary

Marjorie Carriere

G & J Crowe

Arthur Davies

Ernest Collins Architect Inc.

John Fockler

Allan Galajda

Kathleen Gammer

Arleen Gillett

Jean Harrison

Sydney F. Hillis

Hot Flash Hikers

John Irving

Sandra Laundry

Margaret Laurence

Jill Lhotka

A & H Lipsett

D & L Lipsett

Kent Lipsett

R & J Lipsett

Sebastian Lipsett

Clarice Maltby

Yuki Matsuno

Mediate BC

M & M Meissner

M & A Missiaen

Laura Prewitt

Patricia Purdy

Anne Rimrott

Sandra Robinson

Cecelia Simmons

Jane Srivastava

Sharon Stevens

Yannie Tai

The Bay Park Royal

Gertrude Titerle

Helen Merle Todd

Joanne Wallis

Janeen Wallwork

Elaine Welsh

West Vancouver Newcomers Club

Mary Lou Willows

$10,000.00 + Corporation of the District of North Vancouver

Corporation of the District of West Vancouver

Royal LePage Shelter Foundation

$200.00 + Alpha Iota Sorority

Ambleside Tiddley Cove Lions Club

Duncan Brown

Burrard Lodge 50 AF & AM

Canadian Daughter's League

Carter North Shore

Charlton Jadot Charitable Fund

J & M Clay

Come Clean Naturally

Marion Culham

Deep Cove Lions Club

Elite Olympic Martial Arts Academy

E & D Friesen

Greg Gurmanis

Eric Harvey

CBC Social Club

Richard Irwin

Hazel James

Frances Kerstiens

Doreen Lum

Ladies Group of St. Timothy's

Elizabeth Lloyd

Loblaws Inc.

Donnie MacDonald

Roxanne Martel

Bruce Miller

Nasrin Nemetzade

North Shore Retired Teachers Association

North Vancouver Recreation Commission

Carmella Osborn-Griffith

Sara Jane Roxburgh Walker

Kenneth Schmidt

Bruce Scott

Sofiabella

St. Andrews United Church Women

St. Stephen's Anglican Church

W & M Sugden

The Summerhill

Donalda Thitchener

June Thompson

United Way of Greater Toronto

A & H Waddell

Daniel Walzak

West Vancouver Women's Network

Isabelle Zoobkoff

$5,000.00 + Shopper's Drug Mart LIFE Foundation

Grants and donations received from April 1st , 2016 to March 31st, 2017

We would also like to thank the many other businesses, groups and

individuals who generously gave monetary and in kind donations

throughout the year. It is because of you, we are able the provide the

level of service that we do and we cannot thank you enough.

North Shore Crisis Services Society has been incorporated since 1979

Business Number 10778 4316 RR 0001 Your donations are gratefully accepted.

Thank you for making a difference!

$1,000.00 + Canadian Women's Foundation

First Church of Christ Scientist West Vancouver

Mo Jaber

Kiwanis Club of Capilano

Edwin and Grace Lee

Little Pink Door Boutique

Lynn Valley Lodge No. 122 B.C.R.

North Shore Community Foundation

North Shore Unitarian Church

North Vancouver Holiday Bazaar

North Vancouver Host Lions Club

Reay & Lynda Mackay Family Foundation

Rotary Club of Lions Gate North Vancouver

Soroptimist International of North & West Vancouver

Sugar Bowl Holdings

TD Bank Group

The Dick Irwin Group Ltd.

Anne Tize

West Vancouver Presbyterian Church

Janet Wynne-Edwards