North pole inc

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Transcript of North pole inc

Page 1: North pole inc
Ellen Broad
Feel free to edit anything! And add a logo.
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Representing North Pole Inc at ODI HQ #ODIFridays

• CEO, Santa Claus• Head of Deliveries, Reiner Deerdale• Chief Elf Envisioner Sparkle

Wonderdust

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Our data

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Tell us what you want!

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Risks right now:➔ Errors in delivery

➔ Duplication

➔ Maxed out reindeer

➔ Tardiness

= **unhappy children!**

Our goal:Christmas with confidence.

Efficient, accurate and safe delivery of Christmas presents to children everywhere.

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What does this mean?Every North Pole delivery team working with the same dataConnecting up legacy delivery databases world wide. Developing a global open register of addresses.

Knowing how our fleet is performingGlobal roll out of sensors to help monitor fleet health and performance and track movements in real time. Better use of third party data to predict delays and optimise our responses

Transparency for our clientsFleet performance and movement data published under an open licence in real time. Better addressing of letters to North Pole.

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Managing the Elvish supply chainWide range of elvish toymakers (single elves to large troupes)Need to help them understand demand. Need to shape the market. Need to recognise and reward good behaviour. They could work together better. Not sure how to do that...

Elvish companies supply competitorsWe need to be attractive to customers and suppliers. We could be disintermediated.

Supporting innovationEncourage small/new entrants to the market. Some suppliers are telling me we should embrace IoT (Internet of Toys)

One of the competitors that our toymakers also supply. Luckily this competitor is only in one

geographic territory.

Image by @langp

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Internet of ToysCreates revenue stream to support our free serviceBy collecting data from toys and linking to other data streams to create valuable data about child behaviour. Can create as own revenue stream although some larger suppliers have offered discounts for data. Suspect privacy issues mean this should be shared data.

Provides better data to manage suppliersCan gather higher quality satisfaction data (NPS-Net Present Score) and use to manage suppliers aka “Quantified elf”. Should I publish as open data?

Provides better data to delivery teamRather than tracking fleet we can track individual presents. Aggregating this might provide valuable data for other sectors?

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Elvish supply chain - key questions I’d like help with

How do I get my suppliers to work together?

How do I get my suppliers to work with me rather than competitors?

Should I embrace the IoT (Internet of Toys)?

What IoT data can I publish openly? and what should I share under more limited access conditions?

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