North metropolitan area profile consultation document...Duncraig City of Joondalup $400 $620,000...

1 │Area profile for comment January 2013 (last updated 10/12/2012)

Area profile for comment January 2013

Map based on information provided by and with the permission of the Western Australian

Land Information Authority (Landgate), and the Australian Bureau of Statistics.

Profile—North Metropolitan area Consultation Document

Profile—North Metropolitan area



Consultation document

The Disability Services Commission’s (DSC) vision is that all people live in welcoming

communities that facilitate citizenship, friendship, mutual support and a fair go for everyone.

To achieve this, Western Australia requires a responsive disability service sector to support

people with disability, their families and carers to access more opportunities in the

community.

To meet this goal, the Commission in

partnership with key stakeholders is

creating a Sector Development Plan. Its

purpose is:

to provide further direction and

targeted developmental

opportunities across WA

to ensure the disability services

sector continues to evolve to meet

the needs, goals and preferences

of people with disability.

Fifteen profile area documents have been

created to cover all areas across WA.

They combine existing information to

create a picture of supports and services

that make up the disability sector in each

area. It provides a base of information to

be validated or challenged by

stakeholders.

Feedback will add to our understanding of each area and how well supports and services

match people’s needs. The consultation process will identify strengths and gaps in supports

provided to people with disability in each area.

Guiding strategic documents

Convention on the Rights of

Persons with Disability (United

Nations 2006)

Count Me In: Disability Future

Directions (DSC 2009)

Delivering Community Services in

Partnership Policy (Department of

Premier and Cabinet 2011)

Disability Care and Support Reports

(Productivity Commission 2011)

Disability Services Commission

Strategic Plan 2011–2015

(DSC 2011)

National Disability Agreement

(Commonwealth of Australia 2011)

National Disability Strategy

(Commonwealth of Australia 2009)




This diagram below explains how the plan will be developed:

Have your say

We are seeking feedback from interested stakeholders and have developed a list of questions covering a number of topics for your consideration. A feedback form template has also been provided which may assist you in consolidating your comments. Should you wish to use the template provided you can either complete it electronically or print it and hand write your comments.

Forms can be returned to the Commission by email or post.

email the template to [email protected]

post the template to:

Disability Services Commission Sector Development Plan Feedback PO Box 441 WEST PERTH WA 6872

The template has been supplied as a helpful tool but it is not compulsory that you use it or answer every question to provide your feedback. Any general comments can be provided to the Commission via email or post using the details above, or they can be provided verbally or by attending a focus group.

To provide feedback another way you can:

provide verbal feedback by phoning Sector Development on 9426 9309

attend a focus group that will be hosted in local areas (these will be advertised on the www.dsc.wa.gov.au web site).

The closing date for feedback will be advertised on the www.dsc.wa.gov.au web site. If you have any questions or require further assistance, please email [email protected] or phone 9426 9309.

Phase one

Describing existing supports and services

15 profile area consultation documents

State-wide overview

Phase two

Seeking local feedback

Identifying strengths and gaps

Phase three

Planning and identifying opportunities to improve the sector

Developing solutions to address gaps

mailto:[email protected]

http://www.dsc.wa.gov.au/

http://www.dsc.wa.gov.au/

mailto:[email protected]




Note about information and data

All efforts have been taken to ensure that the data contained in these profiles is as accurate

and contemporary as possible. Specific data limitations are listed throughout the profiles

and in Appendix B and users are encouraged to interpret the information with caution.




Location

The north metropolitan area profile covers about 784 square kilometres (Australian Bureau

of Statistics 2012b) and includes two local government authorities (LGAs): the Cities of

Joondalup and Wanneroo. The region stretches from Warwick and Koondoola in the south

to Two Rocks in the north and from Yanchep in the west to Gnangara in the east. Of the

two LGAs, the City of Wanneroo covers the largest expanse of land covering about 87 per

cent of the total area (ABS 2012b).

Demographics

According to the 2011 Census (ABS 2012b), there is an estimated 304,783 people living in

the region with the population evenly split between the Cities of Joondalup and Wanneroo.

This represents about 13.61 per cent of the West Australian population.

Table 1: North metropolitan population by LGA area

Total: North metropolitan profile area 304,483

City of Joondalup 152,406

City of Wanneroo 152,077

Source: ABS 2012b.

The age distribution across the population in the north metropolitan area is similar to that

across Western Australia.

According to the Survey of Disability, Ageing and Carers (SDAC) 2009, Small area

estimates, an estimated 3,298 (2.2%) (refer to footnote 1) of the private dwelling population

have a severe or profound core activity limitation (ABS 2012c) (refer to

footnote 2). In reality most areas do not deviate hugely from 3.1% because the numbers

are so small.

1 Figures from the SDAC are produced from samples which are then generalised to the population—the numbers are referred to as estimates and are to be used as a guide only (see Appendix B). 2 Core activities are tasks related to self-care, mobility and communication. People with severe and profound limitations sometimes or always need help and supervision with a core activity, or have difficulty understanding or being understood by family and friends (ABS 2012b) (see Appendix B).




Population characteristics

About 39 per cent of the population in this area was born overseas, which is

significantly more than the WA average of 31 per cent (ABS 2012b).

13.76 per cent of the north metropolitan population speaks a language other than

English at home (ABS 2012b). In Joondalup, it is 9.83 per cent and in Wanneroo the

figure is 17.7 per cent—both these figures are below the WA average of 21 per cent.

People who identified as Aboriginal and Torres Strait Islander in the 2011 Census

represent 1.05 per cent of the population in the north metropolitan area (ABS

2012b). This is significantly lower than all of WA, where the figure is three per cent.

For the LGAs in this profile area, nearly seven per cent of the population provided

unpaid assistance to a person with disability (ABS 2012b). This is slightly lower than

the percentage recorded for the State (ABS 2012b).

The median total household weekly incomes across the north metropolitan area are slightly

higher than the State figure ($1,415) (ABS 2012b). Residents in each LGA recorded the

following median total household incomes:

Table 2: Median total household income

State-wide median total household income $1,415

City of Joondalup $1,780

City of Wanneroo $1,514

Source: ABS 2012b.

Table 3: Rental and housing prices

Suburb LGA Median weekly

rent (3 b/rm)

Median house

price (3 b/rm)

Banksia Grove City of Wanneroo $370 $373,500

Duncraig City of Joondalup $400 $620,000

Joondalup City of Joondalup $380 $470,000

Ocean Reef City of Joondalup $400 $700,000

Quinns Rocks City of Wanneroo $350 $460,000

Wanneroo City of Wanneroo $350 $395,000

Perth metropolitan N/A $385 $470,000

Source: Real Estate Institute of WA (REIWA) 2012 (refer to footnote 3).

3 Rent prices from October–December 2011. House prices based on sales as at 4 May 2012.




There are many other sources of information that could be considered with this area profile

document. Information about health services, local government services and education

services will enhance the context in which disability sector development is considered. For

example, Regional Development Australia (RDA) has developed a Regional Plan for Perth

which can be accessed via rda.gov.au/my-rda/wa.

Tell us what you think

1. What other information would you like to add about the north metropolitan area that

is not already contained in the profile?

People, families, supports and services

This section describes supports and services people with disability, families and carers

accessed in the north metropolitan profile area in 2011−2012. It includes information about

networks and support groups, Commission-funded and provided services and other

community services available.

Networks and support groups

People with disability, their families and carers often get practical and moral support from

their wider family, friends, neighbours and other families of people with disability. This

support is important.

Informal and structured community groups also play a valuable role in supporting and

strengthening individuals and families. People and families are often involved within their

community in church groups, sports and recreation activities, community networks,

mothers’ groups, playgroups, self-help and peer support programs, disability-specific

support groups, cultural groups and education and counselling services.

People can access information about local support groups through other community

members, the Commission’s Local Area Coordination (LAC) or through information services

provided by Commonwealth Respite and Carelink Centres (CRCC), Carers WA or local

government authorities (LGAs).

A sample of groups and organisations providing support in the area includes (Support

Groups Association WA 2012):

Duncraig Information and Care Centre: Provides a caring, compassionate service to

members of the community, listening carefully to their problems and providing information

and referral.

Address: 29 Wandoo Road, Duncraig, WA, 6023.

http://rda.gov.au/my-rda/wa




ISHAR Multicultural Centre for Women’s Health: Provides services to help women deal

with problems or worries, stay healthy, build self-confidence and meet women from other

countries. A female GP, clinical and therapeutic services, counselling, carer support and

skills development, multilingual information available.

Open Monday to Friday from 9am–4pm.

Contact: 9345 5335 Web: www.ishar.org.au

Mercey Family Care: Provides community based activities, group meetings, courses and

programs. Other services include information and advocacy, training seminars and other

professional services. Open Monday to Friday between 8.30am–4.30pm.

Contact: 9342 4181

Parent Focus: A support group for parents whose children have Cerebral Palsy, providing

information, education services, library resources and group meetings, as well as friendship

and support. Please phone for meeting details.

Contact: 0413 538 542 Web: www.cp-fg.org

Patricia Giles Counselling Service for Women: Offers counselling and therapeutic

groups for women in the Northern Suburbs who have experienced/are experiencing

domestic violence.

Postal address: PO Box 25, Joondalup, WA, 6027.

WA Special Families: is a state wide Facebook support group. It is accessed by invite-only

and the people able to access it must be a parent of or someone caring for, a person with

disability.

Women’s Healthworks (WHW): Works to empower women, enabling them to make more

informed decisions about their health and well-being. Provides information, education,

support and social groups, including women only walking groups, craft groups, the laughter

club, and counseling.

Contact: 9300 1566 Web: www.womenshealthworks.org.au


2. What other disability or community support groups are available and active in this area?

3. What other informal community support groups would the area benefit from?

http://www.ishar.org.au/

http://www.cp-fg.org/

http://www.womenshealthworks.org.au/




People using Commission-funded and provided services

This section describes people with disability and their families who live in the north

metropolitan area and used Commission-funded and provided supports and services in

2011−2012. It reflects how the Commission defines, organises and funds services at

present. It does not provide detail about how well these services are working.

Local information and support for individuals and families

Local Area Coordination (LAC)

Many people with disability and their families access the Commission’s LAC support. LAC

works at an individual and community level to support people with disability, their families and

carers to participate, contribute and belong in their local communities. It assists people with

disability and their families’ access supports and services designed to help them exercise

choices in their daily lives. This approach helps to foster independence and the development of

skills and abilities that enables them to participate in their community and to pursue a good life.

LAC works directly with individuals and families to provide support that is personalised,

flexible and responsive. The cornerstone of the LAC role is building and maintaining

effective working relationships that help support individuals and families to pursue their

goals and meet their needs. LAC provides local support to children and adults with physical,

sensory, neurological, cognitive and/or intellectual disability who are under 65 at the time

they first apply for support.

In 2011–2012, 1,181 people in the north metropolitan area were registered with LAC

according to the Annual Client and Service Data Collection (ACDC) (Disability Services

Commission 2012). Of these people:

More than 60 per cent were aged between five and 19 (this is consistent with the

high numbers of young people registered with LAC across WA).

Most lived in Joondalup (609), followed by Wanneroo (572).

Directing supports and services—shared management

Most people with an individualised funding allocation from the Commission have their

support managed and provided by a prequalified disability sector organisation. Some

people with Community Living or Family Living manage their funding allocation through an

agreement with their LAC.

Disability service organisations are encouraged to offer shared management which enables

individuals and/or families to have directive control over matters related to their supports

and funding. Some people have their funding allocation transferred to them by the

organisation and they manage the use of these funds and acquittal in accordance with the

shared management agreement.

Where the individual and/or family elect to take on shared management, negotiation occurs

between the individual and/or family and the organisation to achieve a shared agreement.




This enables each party’s requirements, expectations and responsibilities to be clearly

established and subsequently documented in a signed shared management agreement.

Shared management gives those people who want autonomy an opportunity to have

greater control. It requires a good relationship between all parties to ensure the right

balance of support is provided.

Table 4: Organisations that offered shared management in the north metropolitan

area in 2012

Activ Multiple Sclerosis Society

Baptistcare My Place

Cam Can & Associates Perth Home Care Services

Community Vision Rocky Bay

Family Support WA The Centre for Cerebral Palsy

Interchange Vemvane

Source: DSC 2012.

Supported living

Supported living describes a type of support provided to people with disability so they can

live in their home and community. In WA, it is resourced through individual funding

allocated by the Commission. This funding is applied for by the individual (or their family)

and is allocated on the basis of priority of need, through the Combined Application Process,

or allocated based on need and planning through the Community Living Program.

Increasingly, this support is provided in ways that allow people greater choice and flexibility.

In 2011−12, 196 people in the north metropolitan area had a Commission allocated

individualised funding package and were supported in shared supported accommodation or

an individualised accommodation arrangement (DSC 2012).

Shared supported accommodation

In 2011−12, 115 people in the north metropolitan area had an individualised funding

package for accommodation support and lived in one of 23 shared support accommodation

arrangements (group homes) (DSC 2012). This represented about six per cent of all group

homes across the State. Of these 115 people, more than 38 per cent were aged between

20 and 34. Other information of note includes:

Most people were living in Wanneroo (96), followed by Joondalup (19).

Four organisations provide most of the shared supported accommodation in this profile

area—i.d.entity.wa, Autism Association, Brightwater Care Group and Disability Services

Commission—Accommodation Services.




Individualised community living (ICL)

In the north metropolitan area in 2011−12, 81 people had an individualised funding package

for accommodation support and individual community living support and services (DSC

2012). Most of these people live in Wanneroo (47).

There are many Commission prequalified organisations providing people with individualised

community living support in the north metropolitan area (see Appendix A).

15 people in this area have a community living package.

Support to pursue meaningful occupation/lifestyle

This section describes services and supports available for people to pursue meaningful

occupation and an active lifestyle. These services tend to be referred to as social

participation, alternatives to employment or post-school options and recreation.

Post School Options (PSO) and Alternatives to Employment (ATE) are Commission funded

programs intended to support people to pursue meaningful activities during their week. Both

programs involve the application and allocation of individualised funding packages to

individuals. The PSO program is for individuals of school-leaving age and allocated based

on eligibility and support needs. ATE funding can be accessed by adults with disability

through the Combined Application Process and is based on eligibility, support needs and

priority of need.

In the north metropolitan area, 289 people received an ATE or PSO allocation in

2011−2012 (DSC 2012):

More than 78 per cent were aged between 15 and 34.

Most people lived in Wanneroo (150), followed by Joondalup (139).

There are many Commission prequalified organisations working with people with

ATE and PSO funding allocations in the north metropolitan area (see Appendix A).




Recreation

Eligible people with disability may access support to pursue recreational activities. The

Commission contracts and funds organisations to provide recreation support. People

contact organisations to find out about eligibility and access to services.

In 2011–2012, 170 people in the north metropolitan area used recreation support services

(DSC 2012):

Most people lived in Joondalup (101), followed by Wanneroo (69).

Riding for the Disabled Association of WA was the recreation service used by the

largest number of people in the north metropolitan region.

Support to families

This section describes services and supports for families when additional support is

required. These supports and services aim to improve family wellbeing. In some cases,

these supports and services are individually funded such as through the Family Living

Initiative (FLI) or Intensive Family Support (IFS). In other cases, service organisations are

funded directly (block-funded) to provide support to eligible people, such as with respite

services. The FLI is a relatively new strategy to support families. It has a strong emphasis on

planning. Families can apply for an individualised funding allocation based on a plan that

complements informal supports provided by families, carers, friends and the wider

community.

When families are under stress or at risk of breakdown people with disability can apply for

IFS funding through the Commission’s Combined Application Process (CAP). Funding is

allocated to people who have been given the highest priority by an independent panel and

is allocated specifically to the person with disability.

In the north metropolitan area in 2011–2012:

168 people and their families received Intensive Family Support funding (DSC 2012).

Of these people, almost 58 per cent were aged between 10 and 24.

Most lived in Joondalup (94), followed by Wanneroo (74).

37 people have a plan and funding package through the Commission’s Family Living

Initiative (DSC 2012).




Breaks for families and carers

To give themselves a break, families and carers can sometimes access services from

Commission-funded disability sector organisations (often called respite or family support

services). The Commonwealth also funds respite services.

Respite programs are generally block-funded (direct contract and funding to organisations)

with individuals and families applying for respite opportunities that are allocated based on

need and vacancies.

These services can be provided in the person’s home and/or community (also known as

flexible or non-residential respite) or in respite houses (also known as out-of-home or

residential respite). Many organisations offer places in school holiday programs.

Access to family support services by a person and their family will vary depending on their

relative need, type of respite accessed and availability of services. It is important to note

Commonwealth Respite and Care Link can provide families with information about

organisations that provide respite in their area. It can also fund short-term or one-off

respite through Commonwealth Department of Health and Ageing funding.

Local Area Coordinators can also help families have a break or access supports. 83 people

received some form of family support package funded through the Commission and

managed through LAC.

In 2011–2012, 427 people in the north metropolitan profile area accessed Commission-

funded respite support through prequalified organisations (DSC 2012).

The state government recently opened a respite house in Clarkson—this service is

contracted to Life Without Barriers

Support to optimise independence and wellbeing

Disability professional services

Many people with disability access professional services, including therapy, to contribute to

their wellbeing, independence and positive relationships and to develop skills to participate

in community life.

The Commission funds organisations to provide comprehensive and targeted professional

services to eligible people with disability. People may also pay privately for these types of

services, use services through WA Health or, in some cases, access Commonwealth

funding. In regional Western Australia, these services are provided through WA Health’s

Country Health Services. The Commission provides a range of disability professional

services through its State-wide Specialist Services directorate.




Through comprehensive services, eligible individuals can access therapies (including

speech and occupational therapy), physiotherapy and psychology support. Comprehensive

services respond flexibly to the needs and desired outcomes of individuals and their

families. Services are organised by early childhood, school-age and adult intervention

services. People can access disability professional services through several means,

depending on eligibility, availability of services and relative need.

In 2011−2012, the following numbers of people accessed comprehensive disability

professional services in the north metropolitan area: early childhood (296), school age (694)

and adult intervention services (137) (DSC 2012).

Targeted services are single-focused, highly specified services available State-wide and

across a person’s lifespan. Services include equipment display, specialised equipment

consultancy, interventions for challenging behaviours and State-wide consultancy and

resource teams. These teams work with service providers to better support people with

highly complex needs.

In the north metropolitan areas in 2011–2012, 1,254 people with disability accessed some

form of comprehensive or targeted disability professional services (DSC 2012).


4. What difference are supports and services making?

5. How well are disability-specific supports and services complementing other

community supports?

6. Can you provide details of any partnerships that are working well in this area?

7. Does the mix of services match the needs of people in this area?

8. What supports are working well in this area?

9. Are there services and supports in this area that are not achieving the best

outcomes? What kind of fine-tuning is needed?

10. Are there barriers to accessing services and supports in this area? If so, what are

they?




Other community services

Employment supports and services for people with disability

Some people with disability access employment services to support them to find and keep a

job. People choose (or are assessed and directed by Centrelink) to access Australian

Disability Enterprises (ADE) or Disability Employment Services (DES), depending on their

support requirements. Individuals may be required to undergo formal assessments such as

a job capacity assessment (by Centrelink) to determine their eligibility for support.

Australian Disability Enterprises (ADE)

ADEs (formerly Business Services) provide employment opportunities for people with

disability. These are commercial enterprises funded by the Department of Families, Housing,

Community Services and Indigenous Affairs (FaHCSIA) (Australian Government, FaHCSIA

2011). There is one ADE operating in the north metropolitan area—Intework Joondalup.

Disability Employment Services (DES)

Disability Employment Services help people with disability find and keep a job in the open

labour market. DES are funded by the Department of Education, Employment and

Workplace Relations (DEEWR) (Australian Government, DEEWR 2012).

People can access one of two DES programs, depending on their assistance needs:

Disability Management Services (DMS) and Employment Support Services (ESS). DMS

programs provide support to job-seekers with disability, injury or health conditions who do

not require long-term assistance in the workplace. ESS programs provide longer term

support in the workplace to people with disability (Australian Government, DEEWR 2012).

Detailed information about DES available to people in the north metropolitan profile area

can be found at www.deewr.gov.au/Employment/Programs/DES/Pages/About.aspx.


11. What is required to support people with disability in the area to achieve their

employment aspirations?

12. What are the main three factors that assist people with disability to achieve their

employment aspirations? (list in order of importance—with one being most important).

13. What are the top three barriers to people with disability achieving their employment

aspirations? (list in order—with one being the greatest barrier).




Home and Community Care Services (HACC)

The HACC program provides basic assistance to people who are aged, frail or with

disability, supporting them to continue living independently (Australian Government 2010).

Services include nursing care, allied health care, meals, domestic assistance, personal

care, home maintenance, transport, respite, counselling, information and advocacy, social

supports and assistance with essential activities such as shopping and banking.

In the metropolitan area, individuals may apply for HACC services and be assessed for

eligibility via the Commonwealth Carelink and Respite Centre (CCRC). The HACC program

has limited resources and services are allocated according to relative needs (Australian

Government 2010). HACC is funded by the Commonwealth Department of Health and

Ageing and WA Health. The WA Government is responsible for managing and approving

HACC services. Detailed information about the number and types services provided in the

north metropolitan profile area can be found at

www.health.wa.gov.au/hacc/docs/mds/HACC_Report_2010_2011.pdf


14. What examples can you provide of Home and Community Care services working

well on the ground for people with disability in this area?

Demand for supports and services

The demand for supports and services (current and future) can be challenging to accurately

quantify. Demand from people wanting support and services continues to grow, as does new

and responsive ways of meeting demand. This includes the use of social media to provide

information and support, flexible delivery of services in the home, school or community and

locally-based solutions such as those proposed through the My Way project. While demand

grows, many people need less support over time as they gain confidence.

Over many years, demand has been quantified in relation to service programs such as the

need for more accommodation or respite services or by considering waiting lists. The

evolution of services to focus on individualised responses provides an opportunity to focus

on new ways of providing more tailored support and services. The focus on more

individualised self-directed supports aims to achieve increased quality and better use of

limited resources. In recent years, there has been a significant increase in demand for

services that allow a tailored, flexible approach. Increasingly, service organisations are

shifting their focus to offer new ways of providing support and services, such as sharing

management. It is expected demand for more tailored services will continue to increase.

http://www.health.wa.gov.au/hacc/docs/mds/HACC_Report_2010_2011.pdf




Service access

The number of people accessing services in the north metropolitan area is relatively similar

to other areas across WA in most service types, considering per 1,000 head of population.

In contrast to other programs, there is a lower rate of people in shared supported

accommodation or group homes (0.38) compared to WA (0.88) and a lower rate of people

accessing individualised community living (0.27) compared to WA (0.51).

Table 5: Service coverage for north metropolitan and state-wide per 1,000 head of

population

People

accessing

LAC

People

accessing

shared

supported

accommod.

People

accessing

individ.

community

living

People

accessing

ATE/PSO

People

accessing

intensive

family

support

North

metropolitan 3.88 0.38 0.27 0.95 0.55

State-wide 3.89 0.88 0.51 1.12 0.42

Source: DSC 2012.

Future demand

The data in the north metropolitan area highlights at least two areas of potential future

demand:

There are 484 young people registered with LAC in the north metropolitan area

between the ages of 10 and 19. This may impact on future demand for supports and

services that effectively allow young people to achieve their employment aspirations.

This may also include support to pursue a meaningful lifestyle following school.

Many young people with disability across Australia are not achieving adequate

further education or employment opportunities (Organisation for Economic Co-

operation and Development 2009). Local collaboration and targeted efforts may be

required to improve this situation.

There generally less people in the north metropolitan area accessing an

accommodation support service. This may relate translate to future demand for

support.





15. Are you aware of any emerging trends where the changing needs of people with

disability in this area are not fulfilled by current services? If so, what are they?

16. What supports and services are likely to be in demand in this area into the future?

17. What types of supports and services needed by local people are not available now?

Sector development issues

This section considers any existing sector development initiatives and describes what may

be emerging needs for this profile area. Consultations will provide an opportunity to

consider sector development in more detail.

Sector development initiatives

A shared management resource has been developed by West Australia’s Individualised

Services (WAIS) and is available online at www.waindividualisedservices.org.au.

This resource will be regularly updated and WAIS have a shared management advisor

available to support organisations to develop and improve practice in shared management.

Potential areas for sector development

When considering the potential areas for sector development it may be useful to take the

Count Me In: Disability Future Directions into account. Count Me In was developed after

many consultations with people with disability, their families and carers, through these

consultations 13 areas for development were identified. These include ways to support

people with disability to participate and contribute in all areas of life, ensuring people have

economic security, live in accessible communities, and have access to personalised

supports and services (DSC 2009, 7).

An initial review of data included in this profile area suggests the following potential areas

for sector development initiatives:

Adequate support to individuals and families who prefer to undertake shared

management—demand for individuals and families to share manage services is

increasing. In the east metropolitan area, some organisations offer shared

management but many do not. Demand for shared management is likely to increase

into the future. Organisations and individuals may require practical assistance to

undertake shared management and ensure they are supported adequately.

Optimising employment opportunities—sector development may be required to

ensure adequate career/employment preparation and planning and support




opportunities are developed to help the high numbers of young people registered

with LAC in this area pursue meaningful lifestyles.


18. Can you suggest any ways to improve the effectiveness of disability supports and

services in WA? If so what are they?

19. Can you identify barriers to improving the effectiveness of disability supports and

services in WA?

20. If so, what are the top three barriers? (list in order—with one being the greatest

barrier).

21. Can you suggest any opportunities for developing the disability sector in WA? If so,

what would they be? (list in order—with one being the biggest opportunity).

22. Are there any emerging issues regarding the disability services sector or emerging

issues facing people with disability, their families and carers? What do we need to

take into consideration when planning in this area?

23. To what extent do service providers have the capacity to support people with

disability, families and carers to share decision-making and management of their

supports and services where and when needed?

General comments

24. Do you have any other feedback?




References

Australian Bureau of Statistics (ABS) 2012a, Table Builder Basic 2006, Map Builder,

CData Online, accessed 13 August 2012, www.abs.gov.au/CDataOnline .

Australian Bureau of Statistics (ABS) 2012b, Census of Population and Housing,

Basic Community Profiles, accessed 25 July 2012,

www.abs.gov.au/websitedbs/censushome.nsf/home/communityprofiles?opendocument&na

vpos=230 .

Australian Bureau of Statistics (ABS) 2012c, Survey of Disability Ageing and Carers

(SDAC) 2009, Small Area Estimates.

Australian Government, Department of Families, Housing, Community Services and

Indigenous Affairs 2011, Australian Disability Enterprises, accessed 21 June 2012,

www.australiandisabilityenterprises.com.au/About.aspx .

Australian Government, Department of Education, Employment and Workplace Relations

2012, Disability Employment Services, accessed 21 June 2012,

www.deewr.gov.au/Employment/Programs/DES/Pages/About.aspx .

Australian Government, Department of Health and Ageing, Home-based care 2010, accessed

21 June 2012, www.health.gov.au/internet/main/publishing.nsf/Content/hacc-index.htm .

Australian Government, Department of Regional Australia, Local Government, Arts and

Sport (RDA) 2012, Perth Regional Plan, accessed 27 November 2012,

docs.google.com/file/d/0B6NOy3OyRrd7NmpiNGkxQ3dQNWs/edit?pli=1 .

Disability Services Commission (DSC) 2009, Count Me In: Disability Future Directions. Disability Services Commission: Perth, WA, accessed 10 December 2012, www.disability.wa.gov.au . Disability Services Commission (DSC) 2011, Annual Client and Service Data Collection (ACDC) Data Guide: Questions and Definitions. For Western Australian Service Providers 2011–2012, accessed 28 November 2012, www.disability.wa.gov.au .

Disability Services Commission (DSC) 2012, Annual Client Data Collection (ACDC)

2011–2012, Service User Data.

Organisation for Economic Co-operation and Development (OECD) 2009, Sickness,

Disability and Work: keeping on track in the economic downturn–background paper.

www.oecd.org/employment/employmentpoliciesanddata/42699911.pdf .

http://www.deewr.gov.au/Employment/Programs/DES/Pages/About.aspx

http://www.health.gov.au/internet/main/publishing.nsf/Content/hacc-index.htm

https://docs.google.com/file/d/0B6NOy3OyRrd7NmpiNGkxQ3dQNWs/edit?pli=1

http://www.disability.wa.gov.au/

http://www.disability.wa.gov.au/

http://www.oecd.org/employment/employmentpoliciesanddata/42699911.pdf




Real Estate Institute of Western Australia 2012, Perth Suburb Profiles, Rental price for period

October–December 2011 and house prices for period April 2011–April 2012, accessed 1

August 2012, reiwa.com.au/Research/Pages/Suburb-profile-

results.aspx?suburb_id=121&census_code=SSC51036&geogroup_id=2627&geogroup_pare

nt_id=3 .

Support Groups Association Western Australia 2012, Connect Groups, Directory Search,

accessed 20 August 2012,

www.connectgroups.org.au/modules/directory/search.php?search_term=&location=6126&s

earch=Submit+Search .

Western Australia’s Individualised Services (WAIS) 2012, Shared Management. A guide for

Support Organisations exploring Shared Management, accessed 25 November 2012,

www.waindividualisedservices.org.au/assets/Uploads/SharedmanagementGuide-

FINAL2.pdf .

http://www.connectgroups.org.au/modules/directory/search.php?search_term=&location=6126&search=Submit+Search

http://www.connectgroups.org.au/modules/directory/search.php?search_term=&location=6126&search=Submit+Search

http://www.waindividualisedservices.org.au/assets/Uploads/SharedmanagementGuide-FINAL2.pdf

http://www.waindividualisedservices.org.au/assets/Uploads/SharedmanagementGuide-FINAL2.pdf




Appendix A—Additional data

Table 6: Percentage of total state-wide population residing in the north metropolitan

profile area

North metropolitan total population

State-wide total population Percentage of state-wide total population

304,483 2,239,170 13.60%

Source: Australian Bureau of Statistics (ABS) 2012b.

Chart 1: Population age distribution north metropolitan compared to state-wide

Source: ABS 2012b.

0.00

2.00

4.00

6.00

8.00

10.00

12.00

14.00

Percentage of people

Age ranges

North metropolitan population distribution(%)

State-wide population distribution (%)




Table 7: General population and population with severe or profound core activity

limitation under 65 years-of-age in north metropolitan and state-wide

Area Estimated

residential

population

Estimated

population with

severe or

profound activity

limitation

Estimated

percentage of

population with

disability

North metropolitan

profile area

148,952 3,298 2.2%

State-wide 1,932,500 60,300 3.1%

Source: ABS 2012c.

Chart 2: Numbers of people registered with Commission’s Local Area Coordination

(LAC) in the north metropolitan area by age range in 2011–2012

Age ranges 0-4 5-9 10-

14

15-

19

20-

24

25-

29

30-

34

35-

39

40-

44

45-

49

50-

54

55-

59

60-

64

65+

North

metropolitan

totals

92 229 252 232 135 67 46 34 23 31 15 16 5 5

Source: Disability Services Commission (DSC) 2012 (refer to Appendix B).

0

50

100

150

200

250

300

Number of people




Chart 3: Number of people accessing shared supported accommodation and

individualised community living in the north metropolitan area in 2011–2012

Age ranges 15-

19

20-

24

25-

29

30-

34

35-

39

40-

44

45-

49

50-

54

55-

59

60-

64

65+

Shared

supported 5 13 18 13 6 17 10 13 9 6 5

Individualised

community

living

11 16 8 11 9 5 5 6 7 5 0

Source: DSC 2012 (refer to Appendix B).

0

5

10

15

20

25

30

35

40

45

50

55

60

65

Number of people

Community Residential Individualised Community Living




Table 8: Organisations used by people in the north metropolitan area for shared

supported accommodation in 2011–2012

Organisation Number of people

rounded to nearest 5

i.d.entity.wa 30

Autism Association of WA 25

Brightwater Care Group (Inc) 25

DSC - Accommodation Services 25

Life Without Barriers 5

Teem Treasure 5

The Centre for Cerebral Palsy 5





Table 9: Organisations used by people in the north metropolitan area for

individualised community living in 2011–2012



My Place 15

LAC (self-managing) 10


Perth Home Care Services 10

Activ Foundation Inc 5


Baptistcare 5

BGSR Pty Ltd Supported Accommodation Service 5

Cam Can & Associates 5

Community Vision Inc 5

Elba Inc 5

Family Support WA 5

Key Assets WA Ltd 5

Lifestyle Solutions (Aust) Ltd 5

Multiple Sclerosis Society 5

Nascha Inc 5

Outcare Inc 5

People Actively Committed Together 5

Teem Treasure 5

UnitingCare West 5

Vemvane 5

WA Deaf Society 5

We Can Community Services Pty Ltd 5

Westcare Inc 5





Chart 4: Numbers of people accessing Alternatives to Employment (ATE) and/or Post

School Options (PSO) in the north metropolitan area by age group in 2011–2012

Age ranges 15-

19

20-

24

25-

29

30-

34

35-

39

40-

44

45-

49

50-

54

55-

59

60-

64

65+

North

metropolitan

totals

41 98 52 36 16 16 10 7 7 5 5


0

10

20

30

40

50

60

70

80

90

100

110

120

130

Number of people




Table 10: Organisations used by people in the north metropolitan area for ATE/PSO

in 2011–2012



Intework 75

Valued Independent People 45

Kira 30



My Place 20



Baptistcare 10

Family Support WA 10


Crosslinks 5

Disability in the Arts Disadvantage in the Arts (WA) Incorporated 5

Elba Inc 5

Interchange Inc 5



Lifeplan Recreation & Leisure Association Inc 5


Nulsen Haven Association Inc 5

Rise (formerly Hills Community Support group (Inc)) 5

Rocky Bay Inc 5

Senses Foundation (Inc) 5

Transition & Integration Services 5

Workpower Incorporated 5

Source: DSC 2012 (refer to Appendix B and footnote 4).

4 These services may not actually be based in this area and some people may travel out of the area to a preferred service.




Table 11: Organisations used by people in the north metropolitan area for recreation

in 2011–2012



Riding for the Disabled Association of WA 80


WA Disabled Sports Association 30


i.d.entity.wa 10

Inclusion WA 10


Paraplegic Quadriplegic Association 5

Rocky Bay Inc 5

Source: DSC 2012 (refer to Appendix B and footnote 5).

5 Recreation services are provided by organisations contracted directly by the Commission.

People may travel out of their local area to receive this support. Access to services is

directly through the organisations.




Chart 5: Numbers of people accessing Intensive Family Support (IFS) services in the

north metropolitan area by age group in 2011–2012.

Age ranges 0-4 5-9 10-

14

15-

19

20-

24

25-

29

30-

34

35-

39

40-

44

45-

49

50-

54

55-

59

60-

64

65+

North

metropolitan

totals

5 13 32 34 31 19 9 5 5 10 5 5 0 5


0

5

10

15

20

25

30

35

40

45

50

55

60

65

Number of people




Table 12: Organisations used by people in the north metropolitan area for IFS

services in 2011–2012




Australian Red Cross (Lady Lawley Cottage) 20



Baptistcare 10


Family Support WA 10


My Place 10

People Actively Committed Together 10

Valued Independent People 10


Directions Family Support Association 5

Elba Inc 5

Enable South West 5

i.d.entity.wa 5

Intework 5

Key Assets WA Ltd 5

Lifestyle Solutions (Aust) Ltd 5


Nascha Inc 5

Pilbara and Kimberley Care Inc 5

Senses Foundation (Inc) 5


UnitingCare West 5

Vemvane 5

Wheatbelt Individual and Family Support Association 5





Table 13: Organisations used by people in the north metropolitan area for out-of-

home (centre-based) respite in 2011–2012

Organisation

Activ Foundation Inc

Australian Red Cross (Lady Lawley Cottage)

Autism Association of WA

Fairbridge Western Australia Inc.

Family Support WA

i.d.entity.wa

Life Without Barriers

Multiple Sclerosis Society

Pilbara and Kimberley Care Inc

The Centre for Cerebral Palsy

Source: DSC 2012 (refer to footnote 6).

6 The respite accessed by a person and their family will vary depending on their relative

need, type of respite accessed and availability of services. It is important to note

Commonwealth Respite and Care Link can provide families with information about

organisations that provide respite in their area and can also fund short-term or one-off

respite through Commonwealth Department of Health and Ageing funding. This table only

reflects Commission-funded centre-based services.




Table 14: Organisations used by people in the north metropolitan area for flexible

respite in 2011–2012

Organisation

Activ Foundation Inc

Association for the Blind of Western Australia (Inc)

Australian Red Cross (Lady Lawley Cottage)

Baptistcare

Community Vision Inc

Directions Family Support Association

Disability in the Arts Disadvantage in the Arts (WA) Incorporated

Enable South West

Inclusion WA

Intework

Kids' Camps Inc

Lifestyle Solutions (Aust) Ltd

Midway Community Care


Nascha Inc

People Actively Committed Together

Perth Home Care Services

Pilbara and Kimberley Care Inc

Rocky Bay Inc

Spiers Centre Inc


UnitingCare Crossroads

Valued Independent People

Vemvane

Wheatbelt Individual and Family Support Association


7 It is important to note Commonwealth Respite and Care Link can provide families with

information about organisations that provide respite in their area and can also fund short-

term or one-off respite through Commonwealth Department of Health and Ageing funding.

This table only reflects Commission-funded flexible services.

Some people manage their family support funding (flexible respite) allocation, directly

through LAC.





Commission-funded disability professional services (DPS) in 2011–2012

Organisation Comprehensive DPS Targeted DPS

ECI SAI AI BSI Other



DSC - Statewide Specialist Services

Family Planning WA

Independent Living Centre

Intervention Services for Autism and Developmental Delay (ISADD) WA Pty Ltd

Kids are Kids! Therapy and Education Centre Inc.

Kids Biz Therapy Centre


Nulsen Haven Association Inc

Rocky Bay Inc

Senses Foundation (Inc)

Telethon Speech and Hearing Centre for Children WA (Inc)


Therapy Focus Inc

WA Deaf Society

Wize Therapy Pty Ltd

Source: DSC 2012.

Key:

ECI Early childhood intervention BSI Behaviour specialist intervention

SAI School-aged intervention Other Equipment and other targeted services, relationships

AI Adult intervention




Chart 6: Numbers of people accessing comprehensive DPS by program and age

group, per 1,000 head of population, comparing the north metropolitan area to Perth

metropolitan in 2011–2012

Early Childhood School Age Adult Intervention

North metropolitan 0.97 2.28 0.45

Perth metropolitan 0.86 1.74 0.79


8 This chart compares the number of people with disability accessing Commission-funded comprehensive DPS in the north metropolitan area to state-wide by comparing numbers of people per 1,000 head of population.

0

0.5

1

1.5

2

2.5

Number of people per 1,000 head of population

North metropolitan Perth metropolitan





Commission-funded comprehensive early childhood intervention in 2011–2012

Organisation




ISADD WA Pty Ltd

Kids are Kids! Therapy and Education Centre Inc.

Kids Biz Therapy Centre

Rocky Bay Inc


Telethon Speech and Hearing Centre for Children WA (Inc)


Therapy Focus Inc

Wize Therapy Pty Ltd

Source: DSC 2012.


Commission-funded comprehensive school age intervention in 2011–2012

Organisation



Rocky Bay Inc



Therapy Focus Inc

Source: DSC 2012.





Commission-funded comprehensive adult intervention in 2011–2012

Organisation





Nulsen Haven Association Inc

Rocky Bay Inc



Source: DSC 2012.

Table 19: Organisations providing Australian Disability Enterprise (ADE) services in or

near the north metropolitan area

Organisation

Intework Joondalup

Source: Australian Government, Department of Families, Housing, Community Services and

Indigenous Affairs (FaHCSIA) 2012.




Chart 7: Numbers of people accessing services per 1,000 head of population,

comparing the north metropolitan area to state-wide in 2011–2012.

Registered with LAC

Shared supported accommod.

Individualised community living

ATE/PSO IFS

North

metropolitan 3.88 0.38 0.27 0.95 0.55

State-wide 3.89 0.88 0.51 1.12 0.42


9 This chart compares the number of people with disability using various service types in the north metropolitan area to state-wide by using numbers of people per 1,000 head of population. LAC refers to numbers of people registered for the LAC service. Shared Supported Accommodation refers to people in group home accommodation. Other programs represent people allocated individualised funding packages receiving a service.

0

0.5

1

1.5

2

2.5

3

3.5

4

4.5

Number of people per 1,000 head of population

North metropolitan State-wide




Appendix B—Data quality All efforts have been taken to ensure that the data contained in these profiles is as accurate

and contemporary as possible. Specific data limitations are listed throughout the profiles

and in this appendix and users are encouraged to interpret the information with caution.

Survey of Disability Ageing and Carers (SDAC) 2009, Small Area

Estimates (Australian Bureau of Statistics 2012c)

The Australian Bureau of Statistics (ABS) conducted the Survey of Disability, Ageing and

Carers (SDAC) and have released data for local government areas. These have been

amalgamated into regions or profile areas for the Sector Development Plan which are

based on the Commission’s Local Area Coordination (LAC) areas.

Important notes about data quality:

Figures from the SDAC are produced from samples which are then generalised to the

population—the numbers are referred to as estimates and are to be used as a guide.

The small area estimates are applicable to private dwellings, with data from special

dwellings excluded from the analysis. Some groups have been excluded from SDAC 2009

and have not been reflected in the small area estimates.

Exclusions:

The following groups are excluded from SDAC 2009 and are therefore not reflected in the

small area estimates:

remote and very remote settled areas

members of the permanent Australian defence forces

non-Australian diplomatic personnel

members of non-Australian defence force personnel (and their dependants)

stationed in Australia.

The small area estimates are applicable to private dwellings in scope of ABS household

collections. Data for the following special dwellings has therefore been excluded from the

analysis:

hostels for the homeless and people with disabilities

night shelters

refuge

hotels and motels

hospitals and homes, including nursing homes and retirement villages which have a

care facility onsite

religious and educational institution

institutions, including psychiatric institutions and corrective institutions




cared accommodation including residents of hospitals, nursing homes, aged care

and disability hostels and other homes such as children’s homes, who had been or

were expected to be living there for at least three months

prisons

boarding houses

indigenous communities

caravan parks and camping grounds.

Annual Client and Service Data Collection (ACDC) 2011–2012, Service

user data (Disability Services Commission 2012)

The ACDC is the Disability Services Commission’s (the Commission’s) system of collecting

and analysing important information concerning people with disabilities and the services

they use. This information is collected on an annual basis by each service provider and is

reported to the Commission.

Organisations are requested to provide information about:

each of the service types they are funded to provide

all service users who received appropriate support over the financial year

the service type(s) the service user received.

For more detailed definitions about ACDC collection refer to Annual Client and Service Data

Collection (ACDC) Data Guide: Questions and Definitions (disability.wa.gov.au) .

Reporting exclusions:

Some service type outlets—particularly those providing advocacy or information/referral

services are not requested to provide any service user details.

Unique count:

Service use data

People recorded in ACDC as using services in this area have been reported as a unique

count, with multiple recordings of people against service types removed.

If a person lives in two profile regions during the same year they may be counted in both

locations.

Provider data

Some people are reported as using services from multiple service providers within a service

type. In this instance multiple records have not been removed as this occurrence could

reflect personal choices in changing their provider (i.e., portability of funding).

http://disability.wa.gov.au/




Rounding of numbers:

In this document all recordings of service use with less than five people have been rounded

to five to prevent identification.

Service type definitions:

The Commission-funded services reported in this document relate to specific ACDC service

type classifications recorded in the ACDC. The following table outlines the various ACDC

categories that fall under the service types detailed in this document:

Table 20: Commission-funded service types and the related ACDC reporting

categories

Service type ACDC reporting categories

Alternatives to Employment and Post

School Options

Alternatives to Employment (ATE)

Post School Options (PSO)

Disability Professional Services Behaviour specialist intervention

Comprehensive adult intervention

Comprehensive early childhood

intervention

Comprehensive school aged intervention

Regional and support teams

Family support and respite Centre-based respite

Family Living Initiative (FLI)

Flexible/combination respite

Host family respite

Other respite

Own home respite

Peer support respite

Respite brokerage

Respite for carers

Individualised community living Alternative family

Attendant and personal care

Community Living Initiative (CLI)

In-home accommodation support

Intensive Family Support Intensive Family Support (IFS)

Recreation Holiday programs

Recreation

Shared supported accommodation Group homes or duplex

Hostels

Large and small residential institutions

Shared care arrangements

Source: DSC 2011.




Tell us what you think Below is a list of questions that appear in this document. We welcome your feedback and

response.

Demographics and community

1. What other information would you like to add about the north metropolitan area that

is not already contained in the profile?

2. What other disability or community support groups are available and active in this area?

3. What other informal community support groups would the area benefit from?

Disability supports and services

4. What difference are supports and services making?

5. How well are disability-specific supports and services complementing other

community supports?

6. Can you provide details of any partnerships that are working well in this area?

7. Does the mix of services match the needs of people in this area?

8. What supports are working well in this area?

9. Are there services and supports in this area that are not achieving the best

outcomes? What kind of fine-tuning is needed?

10. Are there barriers to accessing services and supports in this area? If so, what are

they?

Other community services

11. What is required to support people with disability in the area to achieve their

employment aspirations?

12. What are the main three factors that assist people with disability to achieve their

employment aspirations? (list in order of importance—with one being most important).

13. What are the top three barriers to people with disability achieving their employment

aspirations? (list in order—with one being the greatest barrier).




14. What examples can you provide of Home and Community Care services working

well on the ground for people with disability in this area?

Service demand and coverage

15. Are you aware of any emerging trends where the changing needs of people with

disability in this area are not fulfilled by current services? If so, what are they?

16. What supports and services are likely to be in demand in this area into the future?

17. What types of supports and services needed by local people are not available now?

Service planning

18. Can you suggest any ways to improve the effectiveness of disability supports and

services in WA? If so what are they?

19. Can you identify barriers to improving the effectiveness of disability supports and

services in WA?

20. If so, what are the top three barriers? (list in order—with one being the greatest

barrier).

21. Can you suggest any opportunities for developing the disability sector in WA? If so,

what would they be? (list in order—with one being the biggest opportunity).

22. Are there any emerging issues regarding the disability services sector or emerging

issues facing people with disability, their families and carers? What do we need to

take into consideration when planning in this area?

23. To what extent do service providers have the capacity to support people with

disability, families and carers to share decision-making and management of their

supports and services where and when needed?

General comments

24. Do you have any other feedback?

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