Nortek Products (SuZhou) CO., Ltd. Passion for customer satisfaction.
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Transcript of Nortek Products (SuZhou) CO., Ltd. Passion for customer satisfaction.
![Page 1: Nortek Products (SuZhou) CO., Ltd. Passion for customer satisfaction.](https://reader035.fdocuments.in/reader035/viewer/2022062217/5697bf951a28abf838c90f08/html5/thumbnails/1.jpg)
Nortek Products (SuZhou) CO., Ltd.Nortek Products (SuZhou) CO., Ltd.
Passion for customer satisfactionPassion for customer satisfaction
![Page 2: Nortek Products (SuZhou) CO., Ltd. Passion for customer satisfaction.](https://reader035.fdocuments.in/reader035/viewer/2022062217/5697bf951a28abf838c90f08/html5/thumbnails/2.jpg)
Nortek Products (SuZhou) CO., Ltd.Nortek Products (SuZhou) CO., Ltd.
Passion for customer satisfactionPassion for customer satisfaction
Nortek & Yuehua GroupNortek & Yuehua Group
![Page 3: Nortek Products (SuZhou) CO., Ltd. Passion for customer satisfaction.](https://reader035.fdocuments.in/reader035/viewer/2022062217/5697bf951a28abf838c90f08/html5/thumbnails/3.jpg)
Nortek Products (SuZhou) CO., Ltd.Nortek Products (SuZhou) CO., Ltd.
Passion for customer satisfactionPassion for customer satisfaction
![Page 4: Nortek Products (SuZhou) CO., Ltd. Passion for customer satisfaction.](https://reader035.fdocuments.in/reader035/viewer/2022062217/5697bf951a28abf838c90f08/html5/thumbnails/4.jpg)
Nortek Products (SuZhou) CO., Ltd.Nortek Products (SuZhou) CO., Ltd.
Passion for customer satisfactionPassion for customer satisfaction
![Page 5: Nortek Products (SuZhou) CO., Ltd. Passion for customer satisfaction.](https://reader035.fdocuments.in/reader035/viewer/2022062217/5697bf951a28abf838c90f08/html5/thumbnails/5.jpg)
Nortek Products (SuZhou) CO., Ltd.Nortek Products (SuZhou) CO., Ltd.
Vision:• We are the industry leaders in high pressure washing system
Mission:• Customer satisfaction• High cost performance
Strategy:• We train our employees and support our customers• We deliver high cost performance products• We secure the growth of the market
Structure:• Organization with high performance• High efficiency assembly line• International network
Culture:• Employees take personal responsibility• Appreciation for employees• Compliance with standards
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Company RoadmapCompany Roadmap
2015.Q4
Phase 1: Stabilization
2015.Q3 2016
Phase 2: Acceleration
Build-up Competence
Increase of efficiency &
effectiveness
Continuous Improvement
Process
Performance level of Excellence
2015.Q22015. Q1
Relocation HR
Preparation
"Zero defects" Professional project management
Assembly line Network
Phase 3: Sustainability
Competence Assembly process
Roll model Development
Level of Excellence
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Organization chart
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Strong and capable leadership…
Daquan Zhang Chief Engineer
Chief engineer in Nortek, has strong experience in design, manufacture, and quality checking. Mr. Zhang developed several new pumps in Nortek which already passed customer quality check with high quality.
Karen Chen
Vice Chairman
Owner of Nortek, strong experience and skills in sales
Yanbin Gu
Chairman
Owner of new company, more than 10 years working experience as leader in different company.Strong manufactory knowledge and strategies planning.
Steven Shen
Sales directorSteven graduated from Wuhan university of technology, with more than 10 years working experience in multiple American brand companies related with machinery and facilities.
Strong marketing knowledge and business acumen.
Yue Cao GMMr. Cao graduated from Uni-Karlsruhe Germany, with more than 9 years working experience in German company related with special machinery building and project management.
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SWOT AnalysisSWOT Analysis
Passion for customer satisfactionPassion for customer satisfaction
T1) Hard to recruit enough operators in active market
O1) Competitor's product quality not stable
O2) New developed pump already pass customer's quality check
ThreatsOpportunities
W1) New employee be lack of work experience and competency in product area
W2) Local supplier performance is not stable
S1) Strong knowledge and experience in design & improve assembly line according to lean principle
S2) New young managing team with international company working experience
S3) Strong sales team
S4) Strong knowledge & equipments in precision machining
WeaknessesHarmful
StrengthsHelpful
Inte
rnal
Ori
gin
(attr
ibut
es o
f the
Org
anis
atio
n)E
xter
nal
Ori
gin
(attr
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es o
f the
env
ironm
ent)
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Products familyProducts family
Professional EPW
Consumer EPW
GPW
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After-market serviceAfter-market service
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New Assembly Shopfloor LayoutAssembly shopfloor area: 5600 m2
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Nortek Products (SuZhou) CO., Ltd.Nortek Products (SuZhou) CO., Ltd.
Thank You!Looking forward to serving you and be your partner…