Normandale Center for Healing & Wholeness
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Transcript of Normandale Center for Healing & Wholeness
Normandale Center for Healing & Wholeness
Center is a Community Resource
12 years and counting…
– 501(c)(3) nonprofit– Church provides office
space and classrooms– Open to all
Mission: To “walk with” seniors in transition and their family caregivers to support
health in spirit, mind, and body
5 part-time Staff & 100+ Volunteers make the Center
work!
Core Service: Volunteer help
Driver volunteers and volunteer care teams for errands
Core Service: Parish Nurse organizes Health education, wellness,
screening & prevention
Core Service: Resource Coordination
Information & referral includes
one-on-one meetings with senior and his/her family to
discuss options
Our 12 member Board of Directors guide and inspire . . .
From a Pilot with volunteers giving rides to 18 elders in 1998,
the Center now serves over 540 people a year.
Grant funded collaborative project that started
six years ago.
CarePartners in
Organizations Add Value and Expertise
Our “Walking With” Model of Community-based Support
Emerges
Parish Nurse
Support
Older Adult & family members
Resource Coordination
(I&R)
Organized Volunteer Support
(includes rides)
Prevention Pgrms/Scrning Cgvr
Ed/Trng
Education
Our Desired Impact
Informed choices
Better connections
Additional supports
Prevention and
wellness
Our own Senior Self-Assessment Tool helps
begin the relationship and formalize our process of “walking with” elders.
Seniors learn about and make use of resources in the
community
Screenings & Education enriched
Seniors make small changes due to participating in health
education, balance classes, and other group learning
Small changes can have a big impact!
Results: Seniors & Family Members
• Higher awareness of strengths/capabilities
• Greater confidence in knowledge about local services and how to connect to them
• Evidence of prevention and planning ahead behaviors
• Greater use of volunteer supports
Example: Fewer Falls
66%75%
34%25%
0%
20%
40%
60%
80%
No Yes
Fallen in Last Year, 1st Cohort
Assmnt #1 Assmnt #2
Cost of one fall is expensive, both in healthcare dollars and in impairment of the older person
Changes Reported by Participants %
I feel more aware of what is available to me (services & options) when I need it
92%
Educated me or my family members about certain conditions or diseases
85%
Helped me change the way I do things at home (e.g., safety, nutrition/meals, etc)
62%
I made a new friend(s) 62%
Helped me get new services/information for myself or a loved one
46%
Helped me with stress management & coping 46%
I found new ways to manage my activities of daily living to be independent
46%
Helped me with issues such as planning to make a move, health insurance, financial issues, or legal issues
31%
Got family members or friends more involved in helping out 23%
Fairview Crosstown & Normandale
Project 2009-2010• 30-35 patients take part in the
Center’s healthy aging courses• Participate in assessment, resource
coordination• Connect to volunteers • Have senior and his/her adult
children sign on to Partners in Care Electronic resource tool
NEW!Partners in Care E-
Tool…
An electronic resource that allows a senior or family member to
create an action plan, find resources, learn about prevention
and organize support.https://normandalepic.org
Creates a tailored Assessment, Action Plan and Profile
Communication Tool
Directory of Resources & Education
Personalized “Network of Care” Organizer
Partners in Care Resource Tool Features:
https://normandalepic.org
Username _____________
Password ___________
Each person has his/her own unique username and password. Every person must
be connected to a senior called
“Community Member”
https://normandalepic.orgLogin
Welcome! to your Partners in Care Resource, brought to you by
This Partners in Care personal web site can help you by:
. Identifying needs and strengths
. Making a plan
. Organizing help and support
. Finding resources and services
. Informing friends and family
. Knowing about upcoming events and keeping track of them
. Offering educational materials and information
Menu
My InformationMy Partners in
CareMy AssessmentMy Action PlanMy NotesMy Profile My ResourcesMy EducationEvents
Personalized “Partners in Care”
• List of family members, caregivers, helpers, and emergency contacts
• Agencies you choose to list can review personal profile to understand issues and respond more proactively to requests
Partners in Care Resource Tool Feature:
My Partners in Care
• Like social networking concept, but on a small scale and focused on maintaining independence and/or finding help
• The family, friends, neighbors, yard-work person, home care provider, or others are “Partners”
• Contact information – handy for family• Add to the list as desired
Tailored Assessment, Action Plan and Profile
• Each senior completes the personal Self-assessment
• Responses generate an Action plan with suggested steps
• Tool automatically creates a Profile of the person based on the assessment
Partners in Care Resource Tool Features:
My Assessment
• Provides a snapshot of current status
• Complete one once every 6-9 months or when there is significant change in condition
• Supplements your own ideas and observations
6 Categories of Focus + Goals
1. Nutrition, Sleep, Exercise 2. Living Arrangement3. Activities of Daily Living4. Health & Medical5. Falls & Pain6. Emotion & Feelings
Action Plan
• Is automatically generated based on person’s responses to the assessment questions
• Is based on Normandale’s actual experience in “walking with” elders and family members
• Symbol of traffic light used to indicate areas of focus/concern and strengths
Communication
•Senior, Family members, and Helpers can add a note to the Notes section
•If listed in the “Partners in Care,” a staff member from an agency or other organization can also view the notes and see the person’s profile.
Partners in Care Resource Tool Features:
Education and Resource Directory
•Direct connection to state’s database of resources
•Educational materials to improve health, nutrition, exercise and independence
Partners in Care Resource Tool Features:
Resources
Directly links to the state of Minnesota live database of over 37,000 resources (separate small window pops up on screen)
My Education
Can open documents on the screen related to topics such as nutrition, falls prevention, transportation, etc.
Our Desired Impact
Informed choices
Better connections
Additional supports
Prevention and
wellness
Project Timeframe
• Project continues through end of 2010
• We hope every senior learns new things related to wellness and prevention
• Looking for feedback on how the electronic resource tool has helped seniors and families (how it was used, suggestions for changes)
For More Information Contact:
Deborah PaoneExecutive Director
Normandale Center for Healing & Wholeness
952-929-1697 ext [email protected]
www.healing.normluth.org