NORDIC SMART GOVERNMENT€¦ · GOALS AND PROCEDURE This web-based survey was conducted by Masktna...
Transcript of NORDIC SMART GOVERNMENT€¦ · GOALS AND PROCEDURE This web-based survey was conducted by Masktna...
SKATTURINNNORDIC SMART GOVERNMENT
JANUARY-FEBRUARY 2020
GOALS AND PROCEDUREThis web-based survey was conducted by Maskína for Nordic Smart Government which is a Nordic collaboration regarding businessenvironment for small and medium sized companies in Scandinavia.
All authorised signers of small and middle sized businesses received an invitation to participate. Three reminders were sent to those whohad not responded at a given time. Also, those who had not answered were reminded to with a phone call. 252 respondents answered inthe end.
The survey was conducted between January 22nd and February 4th 2020.
SHORT DEFINITIONS OF STATISTICAL CONCEPTS IN THE REPORTMean is a measure of the central tendency of responses. A mean is calculated by adding the values of all responses and dividing by thenumber of answers.Standard deviation is the distribution of answers around the mean for a variable that is measured on a continuous scale. A lowstandard deviation implies that the mean is a good measure of the center of the distribution as answers are closely distibuted. Ahigher standard deviation describes a distribution where there is a larger difference between answers.Confidence interval is a range of values we are fairly sure our true value lies in. In this survey a 95% confidence level is used.
Reykjavík, 6th of February2020.With best regards and ourappreciation for thiscollaboration,
Maskína's employees.
Nordic Smart Government
Respondents1 unit2-9 units10-20 units21-100 unitsTotal 252
67596561
Number of respondents byannual labour units:
2
1 2 3 4 5
9.Iexperiencethatdifferentsystemsdonotinteractwitheachother,andthereforeIhaveto..
10.Isendelectronicinvoices(e-invoicesystemtosystem)insteadofmailinginvoicesonpaper..
12.Ireceiveelectronicinvoices(e-invoicesystemtosystem)insteadofpaperorpdf's.
15.Therearemajorbenefitsinusingelectronicinvoicesinsteadofpaperandpdf.
18.Iusealotoftimeonreportingtodifferentgovernmentalinstitutions
19.IworryaboutwhetherIhavedonesomethingwrongwhenreportingtogovernmentalinstitu..
20.IworryaboutwhetherIhaverememberedtodothenecessaryreportingtogovernmentalin..
21.Iusealotoftimeongettinganoverviewofthebusiness'sfinancialsituation
22.Ibelievethatabetteroverviewofthebusinessfinancialsituationwouldmakeiteasiertot..
23.Ifeelthatmyfinancialdataistoooldtogivemeusableinsightaboutthebusinesscurrentf..
24.Iusealotoftimeoncollectingdebtfromcustomers
25.It’seasytochangebusinesssystemvendor
26.Ifeellockedinmycurrentbusinesssystem
27.Iperceivemybusiness'sfinancialdataasbelongingtomybusiness,e.g.nottheaccountant,..
28.It’simportanttometohavemarketinginfolikemylogoandsales-pitchesonmyinvoices
29.WhenIsellservicesorgoodsacrosstheNordicborders,theprocessisjustaseasyasifIsell..
30.Ifitwaseasier,IwouldpurchaseandsellmoregoodsacrosstheEUborders
31.Ifitwaseasier,IwouldexpandmybusinessacrosstheNordicborders
32.VAT-reportingisoneofthemostchallengingreportingtothegovernment
33.IexperiencechallengesregardingVATwhenIsellorbuygoodsacrossborders
34.Iworryaboutsellingtoorbuyingfromnottrustworthyactors
35.It'sdifficulttogetinformationaboutmycustomersliquidity(financialreliability)
36.Asasmallbusiness,pricingischallenging
3,31
3,54
4,07
2,52
2,47
2,75
3,37
4,17
4,49
2,68
3,68
2,69
2,27
3,29
2,61
2,86
3,04
3,27
3,96
2,78
3,00
2,59
2,64
Questionsonascalefrom1to5-All
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
3
Fjöldi %Headoffinance/accountingemployeeOwner/CEOManagerOtherNr.ofresponses
79,7%20022,4%569,7%243,1%8
100,0%250
DidnotanswerTotal 100,0%
0,6%252
2
Thisisamultipleanswerquestion.Therefore,therearemoreanswersthanrespondents.
0% 25% 50% 75% 100%
79,7%22,4%
9,7%3,1%
1.Whatpositiondoyouhavewithinthecompany?
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
4
Headoffinance/accountingemployee Owner/CEO Manager Other
All 79,7% 22,4% 9,7% 3,1%
LegalformE1Otherlegalform
79,3%82,0%
24,0%12,8%
9,9%8,4%
3,6%
Annuallabourunits1unit2-9units10-20units21-100units
86,9%87,5%
74,6%65,7%
16,4%20,3%23,7%29,9%
16,4%
10,2%11,9%
7,8%4,9%3,1%3,4%
BusinesswithotherNordiccountriesYesNo
82,0%77,3%
26,3%18,7% 13,4%
6,0% 0,2%6,1%
Accounting-,administration-,orbusinesssystemYesNo
79,0%94,3%
24,4%4,7% 13,5%
8,5% 2,8%7,0%
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
1.Whatpositiondoyouhavewithinthecompany?
5
Fjöldi %IcelandDenmarkFinlandNorwaySwedenOtherNr.ofresponses
100,0%252
100,0%252
DidnotanswerTotal 100,0%
0,1%252
0
0% 25% 50% 75% 100%
100,0%
2.Inwhichcountryisthecompanyregistered?
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
6
Iceland Denmark Finland Norway Sweden Other
All 99,6% 0,4% 0,4% 0,4% 0,4% 0,4%
LegalformE1Otherlegalform
100,0%100,0%
Annuallabourunits1unit2-9units10-20units21-100units
100,0%100,0%100,0%100,0%
0,0%0,0%0,0%0,0%
0,0%0,0%0,0%0,0%
0,0%0,0%0,0%0,0%
0,0%0,0%0,0%0,0%
0,0%0,0%0,0%0,0%
BusinesswithotherNordiccountriesYesNo
100,0%100,0%
Accounting-,administration-,orbusinesssystemYesNo
100,0%100,0%
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
2.Inwhichcountryisthecompanyregistered?
7
Fjöldi %DenmarkSwedenNorwayFinlandIcelandNoNr.ofresponses
42,2%10628,0%7030,3%7610,8%270,1%050,0%126
100,0%251
DidnotanswerTotal 100,0%
0,2%252
1
Thisisamultipleanswerquestion.Therefore,therearemoreanswersthanrespondents.
0% 25% 50% 75% 100%
42,2%28,0%30,3%
10,8%0,1%
50,0%
3.Isthecompanypurchasingand/orsellinggoodsorservicestootherNordiccountries?
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
8
Denmark Sweden Norway Finland Iceland No
All 42,0% 27,9% 30,2% 10,7% 0,5% 49,8%
LegalformE1Otherlegalform
41,7%45,5%
25,6%43,3%
30,1%31,7%
10,5%12,6%
0,1% 50,3%48,0%
Annuallabourunits1unit2-9units10-20units21-100units
13,1%29,2%
54,2%55,4%
20,0%33,9%
47,7%
9,8%26,2%35,6%36,9%
4,9%12,3%
21,5%
6,6%
8,5%
1,6%0,0%0,0%0,0%
80,3%61,5%
39,0%36,9%
BusinesswithotherNordiccountriesYesNo
84,4% 56,0% 60,7% 21,6% 0,2%100,0%
Accounting-,administration-,orbusinesssystemYesNo
44,4%14,8%
29,4%7,9%
32,6%0,9%
11,2%7,9% 0,9%
47,0%84,2%
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
3.Isthecompanypurchasingand/orsellinggoodsorservicestootherNordiccountries?
9
Fjöldi %0employees,soleentrepreneurship1-9employees10-20employees21-100employeesNr.ofresponses
5,9%1535,6%8940,6%10117,9%45
100,0%249
DidnotanswerTotal 100,0%
1,2%252
3
0% 25% 50% 75% 100%
5,9%35,6%
40,6%17,9%
4.Howmanyemployeesdoesyourcompanyhave?
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
10
0employees,soleentrepreneurship 1-9employees 10-20employees 21-100employees
All 6,3% 35,8% 40,4% 17,8%
LegalformE1Otherlegalform
5,6%8,0%
36,3%31,0%
41,3%36,0%
16,7%25,0%
Annuallabourunits1unit2-9units10-20units21-100units
50,8%6,3%
1,7%0,0%
41,0%68,3%
13,6%1,5%
19,0%66,1%
10,4%
4,9%
18,6%88,1%
3,3%6,3%
BusinesswithotherNordiccountriesYesNo
3,2%8,7%
32,2%39,2%
44,6%36,8%
20,1%15,4%
Accounting-,administration-,orbusinesssystemYesNo 20,1%
4,5% 31,5%79,9%
45,0% 18,9%
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
4.Howmanyemployeesdoesyourcompanyhave?
11
Fjöldi %YesNoNr.ofresponses
47,7%11952,3%131100,0%250
DidnotanswerTotal 100,0%
0,8%2522
0% 25% 50% 75% 100%
47,7%52,3%
5.Doyoureceiveexternal(consultant/agency)assistancewiththeadministrationinthefinancefunction(egaccounting,payment,invoicing)?
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
12
Yes No
All 47,7% 52,3%
LegalformE1Otherlegalform
51,4%24,5%
48,6%75,5%
Annuallabourunits1unit2-9units10-20units21-100units
75,4%64,6%
34,5%19,4%
24,6%35,4%
65,5%80,6%
BusinesswithotherNordiccountriesYesNo
41,2%54,3%
58,8%45,7%
Accounting-,administration-,orbusinesssystemYesNo
42,6%99,1%
57,4%0,9%
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
5.Doyoureceiveexternal(consultant/agency)assistancewiththeadministrationinthefinancefunction(egaccounting,payment,invoicing)?
13
Fjöldi %AccountingInvoicingPaymentOtherNr.ofresponses
90,0%10726,0%3116,1%1922,1%26
100,0%119
DidnotgetquestionDon'tknowTotal 100,0%
0,1%52,7%
2520
133
Onlythosewhosaidthattheygetassistancewiththeadministrationinthefinancefunction(question5)receivedthisquestion.
Thisisamultipleanswerquestion.Therefore,therearemoreanswersthanrespondents.
0% 25% 50% 75% 100%
90,0%26,0%
16,1%22,1%
6.Forwhatprocessesdoyouhaveexternalsupport?
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
14
Accounting Invoicing Payment Other
All 90,0% 26,0% 16,1% 22,1%
LegalformE1Otherlegalform
89,9%91,5%
27,2%10,4%
16,9%6,1%
23,3%6,1%
Annuallabourunits1unit2-9units10-20units21-100units
91,1%90,5%90,0%
76,9%
24,4%33,3%
15,0%23,1%
11,9%25,0%23,1%
4,4% 13,3%21,4%25,0%23,1%
BusinesswithotherNordiccountriesYesNo
95,5%85,8%
16,7%33,0%
15,2%16,9%
11,5%29,9%
Accounting-,administration-,orbusinesssystemYesNo
89,5%92,0%
17,7%61,8%
18,0%8,0%
24,9%9,9%
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
6.Forwhatprocessesdoyouhaveexternalsupport?
15
Fjöldi %YesNoNr.ofresponses
91,1%2278,9%22
100,0%250
DidnotanswerTotal 100,0%
0,9%252
2
0% 25% 50% 75% 100%
91,1%8,9%
7.Doesyourcompanyhaveanykindofaccounting,administrationorbusinesssystem?
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
16
Yes No
All 90,7% 9,3%
LegalformE1Otherlegalform
90,1%97,0%
9,9%3,0%
Annuallabourunits1unit2-9units10-20units21-100units
100,0%100,0%
58,3%83,1%
41,7%16,9%
0,0%0,0%
BusinesswithotherNordiccountriesYesNo
97,2%85,0% 15,0%
2,8%
Accounting-,administration-,orbusinesssystemYesNo
100,0%100,0%
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
7.Doesyourcompanyhaveanykindofaccounting,administrationorbusinesssystem?
17
Fjöldi %AccountingHandlesalesandpurchases(create/receivesinvoi..Payments(e.g.Automaticloadingofbank/paymen..FinancialreportingExpensesandtravelreports(receipts)TimereportingOrdermanagementIntegrationmodule(towardsexternalsystems)Budgeting/forecastingNr.ofresponses
98,5%21483,6%18170,7%15365,8%14347,6%10342,1%9140,0%8740,5%8838,3%83
100,0%217
DidnotanswerDidnotgetquestionDon'tknowTotal 100,0%
2,4%9,8%1,5%
2516
254
Onlythosewhosaidthattheircompanyhadanykindofaccounting,administration,orbusinesssystem(question7)receivedthisquestion.
Thisisamultipleanswerquestion.Therefore,therearemoreanswersthanrespondents.
0% 25% 50% 75% 100%
98,5%83,6%
70,7%65,8%
47,6%42,1%40,0%40,5%38,3%
8.Whatprocessescanyouraccounting,administrationorbusinesssystemhandle?
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
18
Accounting
Handlesalesandpurchases(create/rec..
Payments(e.g.
Automaticlo..Financialreporting
Expensesandtravelreports
(receipts)Time
reportingOrder
management
Integrationmodule
(towardsext.. Budgeting/f..
All 98,5% 83,6% 70,7% 65,8% 47,6% 42,1% 40,0% 40,5% 38,3%
LegalformE1Otherlegalform
98,4%99,4%
82,2%91,0%
68,3%83,7%
63,5%78,2%
48,1%45,1%
41,0%48,3%
42,1%28,4%
36,9%59,8%
33,9%62,3%
Annuallabourunits1unit2-9units10-20units21-100units
100,0%87,9%
98,2%98,4%
69,7%76,9%
89,1%84,4%
45,5%63,5%
76,4%78,1%
39,4%61,5%69,1%75,0%
39,4%42,3%
50,9%54,7%
27,3%25,0%
52,7%59,4%
15,2%23,1%
50,9%57,8%
12,1%30,8%
47,3%53,1%
18,2%25,0%
47,3%50,0%
BusinesswithotherNordiccountriesYesNo
98,2%98,9%
88,1%78,8%
77,4%63,2%
71,3%59,6%
54,7%39,6%
42,1%41,8%
54,6%23,9%
46,0%34,3%
40,0%36,3%
Accounting-,administration-,orbusinesssystemYes 98,5% 83,6% 70,7% 65,8% 47,6% 42,1% 40,0% 40,5% 38,3%
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
8.Whatprocessescanyouraccounting,administrationorbusinesssystemhandle?
19
Fjöldi %Always (5)Often (4)Sometimes (3)Rarely (2)Never (1)Nr. of responses
4,9%1019,8%4127,0%5626,8%5621,4%44100,0%207
Did not answerDon't knowTotal 100,0%
15,0%2,8%
252387
21,4%
26,8%27,0%
19,8%
4,9%
24,8%27,0%48,2%
9. I experience that different systems do not interact with each other, and therefore I have to manually re-enterinformation
MeanConf. interv. (±)Std. dev. 0,80
0,112,60
1 2 3 4 5
Here "All" is weighted by annuallabour units but unique labour unitsare unweighted.
20
Always(5) Often(4) Sometimes(3) Rarely(2) Never(1)
All 5,4% 19,7% 26,9% 26,7% 21,3% 2,48
LegalformE1Otherlegalform
5,8% 18,1%29,8%
28,1%20,5%
24,4%40,3%
23,6%9,4%
2,472,50
Annuallabourunits1unit2-9units10-20units21-100units
5,1%9,8%
2,0%0,0%
21,6%21,6%
5,1%
6,8%
23,1%13,7%
33,3%54,2%
15,4%27,5%27,5%25,4%
51,3%27,5%
15,7%13,6%
1,972,592,67
2,54
BusinesswithotherNordiccountriesYesNo
4,6%5,3%
17,8%22,3%
29,6%23,9%
26,5%27,0%
21,5%21,4%
2,542,41
Accounting-,administration-,orbusinesssystemYesNo
5,2% 20,7%3,9%
28,2%3,9%
28,2%2,0%
17,7%90,2%
2,571,58
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
9.Iexperiencethatdifferentsystemsdonotinteractwitheachother,andthereforeIhavetomanuallyre-enterinformation
21
Fjöldi %Always (5)Often (4)Sometimes (3)Rarely (2)Never (1)Nr. of responses
11,9%2830,1%7222,6%5416,8%4018,6%44100,0%238
Did not answerDon't knowI use e-invoicing provided by the banksTotal 100,0%
1,9%1,1%2,4%
252536
18,6%
16,8%
22,6%
30,1%
11,9%
42,0%22,6%35,4%
10. I send electronic invoices (e-invoice system to system) instead of mailing invoices on paper or PDF-invoices.
MeanConf. interv. (±)Std. dev. 0,80
0,103,00
1 2 3 4 5
Here "All" is weighted by annuallabour units but unique labour unitsare unweighted.
22
Always(5) Often(4) Sometimes(3) Rarely(2) Never(1)
All 11,9% 30,1% 22,6% 16,8% 18,6% 2,97
LegalformE1Otherlegalform
12,3%9,2%
31,5%21,6%
23,3%18,3%
15,3%26,1%
17,6%24,8%
3,012,78
Annuallabourunits1unit2-9units10-20units21-100units
16,4%11,9%12,1%7,9%
21,8%28,8%29,3%
49,2%
12,7%11,9%
32,8%15,9%
20,3%15,5%12,7%
7,3% 41,8%27,1%
10,3%14,3%
2,642,78
3,173,24
BusinesswithotherNordiccountriesYesNo
11,7%12,2%
33,0%27,3%
27,4%17,5%
15,3%18,3%
12,6%24,6%
3,192,79
Accounting-,administration-,orbusinesssystemYesNo
10,6%27,6%
32,4%3,4%
23,5%10,7%
15,8%28,8%
17,7%29,5%
3,052,37
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
10.Isendelectronicinvoices(e-invoicesystemtosystem)insteadofmailinginvoicesonpaperorPDF-invoices.
23
Fjöldi %Always (5)Often (4)Sometimes (3)Rarely (2)Never (1)Nr. of responses
2,4%632,0%7730,7%7412,1%2922,7%55100,0%241
Did not answerDon't knowTotal 100,0%
1,9%2,4%
25256
22,7%
12,1%
30,7%
32,0%
2,4%
34,5%30,7%34,8%
12. I receive electronic invoices (e-invoice system to system) instead of paper or pdf's.
MeanConf. interv. (±)Std. dev. 0,80
0,102,79
1 2 3 4 5
Here "All" is weighted by annuallabour units but unique labour unitsare unweighted.
24
Always(5) Often(4) Sometimes(3) Rarely(2) Never(1)
All 2,8% 31,9% 30,6% 12,1% 22,6% 2,86
LegalformE1Otherlegalform
2,8% 32,3%30,3%
31,1%28,2%
11,0%18,6%
22,7%22,9%
2,942,51
Annuallabourunits1unit2-9units10-20units21-100units
3,7%4,8%0,0%4,7%
29,6%24,2%
36,8%45,3%
27,8%30,6%31,6%26,6%
14,5%10,5%12,5%
7,4% 31,5%25,8%21,1%
10,9%
2,672,682,84
3,20
BusinesswithotherNordiccountriesYesNo
1,7%3,2%
32,1%31,7%
27,6%33,9%
13,2%11,0%
25,4%20,2%
2,752,93
Accounting-,administration-,orbusinesssystemYesNo 17,5%
1,1% 33,4%17,1%
29,6%42,7%
12,2%10,8%
23,7%11,9%
2,813,13
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
12.Ireceiveelectronicinvoices(e-invoicesystemtosystem)insteadofpaperorpdf's.
25
Fjöldi %YesNoIdon'thaveanaccountantNr.ofresponses
45,5%9850,1%1084,3%9
100,0%215
DidnotanswerDon'tknowNotrelevantTotal 100,0%
5,6%5,3%3,5%
25214139
0% 25% 50% 75% 100%
45,5%50,1%
4,3%
14.Myaccountanthasadvisedmybusinesstochooseelectronicinvoicing(e-invoicesfromsystemtosystem,notpaperorpdf.)
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
26
Yes No Idon'thaveanaccountant
All 45,3% 49,9% 4,8%
LegalformE1Otherlegalform
46,9%37,1%
48,1%62,9%
5,0%
Annuallabourunits1unit2-9units10-20units21-100units
31,3%40,4%
48,0%69,6%
58,3%52,6%
50,0%30,4%
10,4%7,0%
2,0%0,0%
BusinesswithotherNordiccountriesYesNo
44,5%46,5%
52,2%48,2%
3,4%5,2%
Accounting-,administration-,orbusinesssystemYesNo
47,4%29,1%
47,9%69,9%
4,7%1,0%
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
14.Myaccountanthasadvisedmybusinesstochooseelectronicinvoicing(e-invoicesfromsystemtosystem,notpaperorpdf.)
27
Fjöldi %Strongly agree (5)Agree (4)Neither agree nor disagree (3)Disagree (2)Strongly disagree (1)Nr. of responses
37,4%8834,4%8020,6%484,1%103,5%8
100,0%234
Did not answerDon't knowTotal 100,0%
3,9%3,3%
252108
20,6%
34,4%
37,4%
3,5%
71,8%20,6%
15. There are major benefits in using electronic invoices instead of paper and pdf.
MeanConf. interv. (±)Std. dev. 0,80
0,103,98
1 2 3 4 5
Here "All" is weighted by annuallabour units but unique labour unitsare unweighted.
28
Stronglyagree(5) Agree(4)Neitheragreenor
disagree(3) Disagree(2)Stronglydisagree
(1)
All 37,2% 34,2% 20,6% 4,5% 3,5% 3,86
LegalformE1Otherlegalform
39,7%23,2%
32,7%44,7%
19,4%28,5%
4,6%0,8%
3,6%2,7%
3,903,67
Annuallabourunits1unit2-9units10-20units21-100units
28,3%33,9%41,1%37,5%
24,5%32,2%37,5%
31,3%
35,8%27,1%
14,3%18,8%
0,0%3,4%5,4%1,6%
11,3%
10,9%
3,4%1,8%
3,583,904,11
3,83
BusinesswithotherNordiccountriesYesNo
43,4%31,4%
38,2%30,0%
12,8%28,9%
5,0%3,1%
0,6%6,6%
4,103,64
Accounting-,administration-,orbusinesssystemYesNo
38,0%30,2%
36,1%14,3%
18,5%45,7%
4,4% 3,0%9,7%
3,903,55
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
15.Therearemajorbenefitsinusingelectronicinvoicesinsteadofpaperandpdf.
29
Fjöldi %YesNoIdon'tuseelectronicinvoicesNr.ofresponses
9,1%2178,4%18312,5%29
100,0%234
DidnotanswerDon'tknowTotal 100,0%
3,8%3,3%
252108
0% 25% 50% 75% 100%
9,1%78,4%
12,5%
16.Ihaveproblemsregardingsending/receivingelectronicinvoices
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
30
Yes No Idon'tuseelectronicinvoices
All 9,1% 78,4% 12,5%
LegalformE1Otherlegalform 14,9%
8,2% 80,0%68,3%
11,8%16,8%
Annuallabourunits1unit2-9units10-20units21-100units
2,0%9,8%9,1%9,8%
72,5%78,7%78,2%82,0%
25,5%11,5%12,7%
8,2%
BusinesswithotherNordiccountriesYesNo
9,7%8,6%
78,7%78,0%
11,6%13,4%
Accounting-,administration-,orbusinesssystemYesNo
10,0% 77,3%88,8%
12,6%11,2%
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
16.Ihaveproblemsregardingsending/receivingelectronicinvoices
31
Fjöldi %Strongly agree (5)Agree (4)Neither agree nor disagree (3)Disagree (2)Strongly disagree (1)Nr. of responses
16,7%3923,3%5534,0%8022,3%523,7%9
100,0%234
Did not answerDon't knowTotal 100,0%
4,4%2,6%
252117
22,3%
34,0%
23,3%
16,7%3,7%
40,0%34,0%26,0%
18. I use a lot of time on reporting to different governmental institutions
MeanConf. interv. (±)Std. dev. 0,80
0,103,27
1 2 3 4 5
Here "All" is weighted by annuallabour units but unique labour unitsare unweighted.
32
Stronglyagree(5) Agree(4)Neitheragreenor
disagree(3) Disagree(2)Stronglydisagree
(1)
All 16,7% 23,3% 34,0% 22,3% 3,7% 3,22
LegalformE1Otherlegalform
15,5%23,3%
22,4%28,6%
33,1%39,5%
24,8%7,4%
4,2%1,2%
3,153,53
Annuallabourunits1unit2-9units10-20units21-100units
14,8%18,6%16,1%
10,9%
18,5%25,4%
21,4%28,1%
33,3%33,9%33,9%35,9%
24,1%18,6%25,0%21,9%
9,3%3,4%3,6%3,1%
3,063,37
3,213,22
BusinesswithotherNordiccountriesYesNo
13,2%19,9%
20,2%26,6%
33,6%34,6%
31,3%13,1%
1,7%5,8%
3,113,30
Accounting-,administration-,orbusinesssystemYesNo
16,3%21,6%
23,3%24,1%
34,3%30,2%
22,3%21,6%
3,9%2,4%
3,213,26
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
18.Iusealotoftimeonreportingtodifferentgovernmentalinstitutions
33
Fjöldi %Strongly agree (5)Agree (4)Neither agree nor disagree (3)Disagree (2)Strongly disagree (1)Nr. of responses
10,5%2519,5%4639,0%9225,3%595,7%14
100,0%235
Did not answerDon't knowTotal 100,0%
4,0%2,6%
252107
25,3%
39,0%
19,5%
10,5%5,7%
30,0%39,0%31,0%
19. I worry about whether I have done something wrong when reporting to governmental institutions
MeanConf. interv. (±)Std. dev. 0,80
0,103,04
1 2 3 4 5
Here "All" is weighted by annuallabour units but unique labour unitsare unweighted.
34
Stronglyagree(5) Agree(4)Neitheragreenor
disagree(3) Disagree(2)Stronglydisagree
(1)
All 10,5% 19,5% 39,0% 25,3% 5,7% 3,06
LegalformE1Otherlegalform
10,9%8,0%
20,9%11,1%
36,0%56,5%
25,4%24,4%
6,7% 3,023,25
Annuallabourunits1unit2-9units10-20units21-100units
11,5%15,0%
7,1%7,8%
23,1%26,7%
12,5%25,0%
40,4%28,3%
48,2%34,4%
19,2%21,7%28,6%26,6%
5,8%8,3%3,6%6,3%
3,153,18
2,913,02
BusinesswithotherNordiccountriesYesNo 14,8%
6,4% 18,0%20,9%
38,6%39,7%
33,3%16,7%
3,8%7,8%
2,953,16
Accounting-,administration-,orbusinesssystemYesNo 26,5%
9,0% 17,7%38,5%
41,1%16,2%
25,9%18,7%
6,3% 2,993,58
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
19.IworryaboutwhetherIhavedonesomethingwrongwhenreportingtogovernmentalinstitutions
35
Fjöldi %Strongly agree (5)Agree (4)Neither agree nor disagree (3)Disagree (2)Strongly disagree (1)Nr. of responses
8,1%1922,8%5327,5%6430,6%7111,1%26100,0%231
Did not answerDon't knowTotal 100,0%
3,1%5,0%
252813
11,1%
30,6%
27,5%
22,8%
8,1%
30,9%27,5%41,7%
20. I worry about whether I have remembered to do the necessary reporting to governmental institutions in time
MeanConf. interv. (±)Std. dev. 0,79
0,102,86
1 2 3 4 5
Here "All" is weighted by annuallabour units but unique labour unitsare unweighted.
36
Stronglyagree(5) Agree(4)Neitheragreenor
disagree(3) Disagree(2)Stronglydisagree
(1)
All 8,1% 22,8% 27,5% 30,6% 11,1% 2,94
LegalformE1Otherlegalform 10,1%
7,8% 22,1%26,8%
29,1%17,4%
29,0%40,3%
12,0%5,5%
2,883,21
Annuallabourunits1unit2-9units10-20units21-100units
14,5%9,8%5,7%9,4%
23,6%29,5%
17,0%21,9%
29,1%23,0%30,2%34,4%
20,0%24,6%
37,7%25,0%
12,7%13,1%9,4%9,4%
3,072,98
2,722,97
BusinesswithotherNordiccountriesYesNo
6,7%9,5%
19,9%25,7%
35,1%19,6%
31,2%29,8% 15,4%
7,1% 2,922,95
Accounting-,administration-,orbusinesssystemYesNo 10,8%
7,8% 20,6%45,8%
27,9%22,7%
31,6%19,6%
12,1%1,0%
2,873,38
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
20.IworryaboutwhetherIhaverememberedtodothenecessaryreportingtogovernmentalinstitutionsintime
37
Fjöldi %Strongly agree (5)Agree (4)Neither agree nor disagree (3)Disagree (2)Strongly disagree (1)Nr. of responses
4,8%1114,9%3533,0%7733,2%7814,0%33100,0%234
Did not answerDon't knowTotal 100,0%
2,2%4,9%
252612
14,0%
33,2%
33,0%
14,9%
4,8%
19,7%33,0%47,3%
21. I use a lot of time on getting an overview of the business's financial situation
MeanConf. interv. (±)Std. dev. 0,80
0,102,63
1 2 3 4 5
Here "All" is weighted by annuallabour units but unique labour unitsare unweighted.
38
Stronglyagree(5) Agree(4)Neitheragreenordisagree(3) Disagree(2)
Stronglydisagree(1)
All 5,2% 14,9% 32,9% 33,1% 14,4% 2,74
LegalformE1Otherlegalform
5,5%0,6%
14,0%20,5%
30,6%46,9%
34,5%26,0%
15,4%6,0%
2,653,11
Annuallabourunits1unit2-9units10-20units21-100units
5,2%6,6%3,7%1,6%
15,5%18,0%
34,9%9,3%
37,9%34,4%33,3%
19,0%
37,9%29,5%35,2%38,1%
11,5%18,5%
3,4%
6,3%
2,812,79
2,442,87
BusinesswithotherNordiccountriesYesNo
3,1%6,5%
13,7%16,0%
31,7%34,5%
34,5%32,1%
17,0%10,9%
2,762,72
Accounting-,administration-,orbusinesssystemYesNo
4,3%9,7%
15,2%11,8%
31,7%46,4%
34,2%23,5%
14,6%8,7%
2,712,91
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
21.Iusealotoftimeongettinganoverviewofthebusiness'sfinancialsituation
39
Fjöldi %Strongly agree (5)Agree (4)Neither agree nor disagree (3)Disagree (2)Strongly disagree (1)Nr. of responses
12,7%3029,4%6937,7%8814,9%355,3%12
100,0%234
Did not answerDon't knowTotal 100,0%
1,5%5,5%
252414
14,9%
37,7%
29,4%
12,7%5,3%
42,2%37,7%20,2%
22. I believe that a better overview of the business financial situation would make it easier to take importantdecisions at the right time
MeanConf. interv. (±)Std. dev. 0,80
0,103,29
1 2 3 4 5
Here "All" is weighted by annuallabour units but unique labour unitsare unweighted.
40
Stronglyagree(5) Agree(4)Neitheragreenordisagree(3) Disagree(2)
Stronglydisagree(1)
All 12,7% 29,4% 37,7% 14,9% 5,3% 3,34
LegalformE1Otherlegalform
13,4%8,4%
26,3%48,8%
37,1%41,4%
17,0%1,4%
6,1% 3,293,60
Annuallabourunits1unit2-9units10-20units21-100units
13,0%15,3%10,7%12,5%
33,3%32,2%25,0%42,2%
29,6%35,6%41,1%
31,3%
14,8%11,9%17,9%10,9%
9,3%5,1%5,4%3,1%
3,263,41
3,183,50
BusinesswithotherNordiccountriesYesNo
10,9%14,3%
31,5%27,3%
35,4%40,1%
18,6%11,2%
3,5%7,1%
3,443,24
Accounting-,administration-,orbusinesssystemYesNo
12,3%17,7%
30,0%24,0%
36,2%53,0%
16,1%2,1%
5,5%3,2%
3,353,32
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
22.Ibelievethatabetteroverviewofthebusinessfinancialsituationwouldmakeiteasiertotakeimportantdecisionsattherighttime
41
Fjöldi %Strongly agree (5)Agree (4)Neither agree nor disagree (3)Disagree (2)Strongly disagree (1)Nr. of responses
1,9%49,9%2319,8%4751,5%12217,0%40100,0%236
Did not answerDon't knowTotal 100,0%
1,0%5,1%
252313
17,0%
51,5%
19,8%
9,9%1,9%
11,7%19,8%68,5%
23. I feel that my financial data is too old to give me usable insight about the business current financial situation
MeanConf. interv. (±)Std. dev. 0,80
0,102,28
1 2 3 4 5
Here "All" is weighted by annuallabour units but unique labour unitsare unweighted.
42
Stronglyagree(5) Agree(4)Neitheragreenor
disagree(3) Disagree(2)Stronglydisagree
(1)
All 2,3% 9,8% 19,7% 51,3% 16,9% 2,35
LegalformE1Otherlegalform
2,1%0,6% 12,7%
9,4% 17,8%32,0%
52,0%48,7%
18,8%6,1%
2,312,56
Annuallabourunits1unit2-9units10-20units21-100units
8,0%1,6%1,8%0,0%
16,0%
12,5%
9,8%8,9%
24,0%26,2%
14,3%18,8%
40,0%50,8%53,6%48,4%
12,0%11,5%21,4%20,3%
2,682,39
2,162,23
BusinesswithotherNordiccountriesYesNo
0,4%3,4%
10,9%8,6%
18,6%21,1%
49,5%53,7%
20,6%13,1%
2,362,35
Accounting-,administration-,orbusinesssystemYesNo
1,9%2,1%
10,5%3,2%
19,7%21,1%
50,5%62,5%
17,5%11,1%
2,332,50
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
23.Ifeelthatmyfinancialdataistoooldtogivemeusableinsightaboutthebusinesscurrentfinancialsituation
43
Fjöldi %Strongly agree (5)Agree (4)Neither agree nor disagree (3)Disagree (2)Strongly disagree (1)Nr. of responses
3,2%820,2%4833,2%7930,4%7213,0%31100,0%238
Did not answerTotal 100,0%
5,5%25214
13,0%
30,4%
33,2%
20,2%
3,2%
23,4%33,2%43,4%
24. I use a lot of time on collecting debt from customers
MeanConf. interv. (±)Std. dev. 0,80
0,102,70
1 2 3 4 5
Here "All" is weighted by annuallabour units but unique labour unitsare unweighted.
44
Stronglyagree(5) Agree(4)Neitheragreenor
disagree(3) Disagree(2)Stronglydisagree
(1)
All 3,6% 20,1% 33,0% 30,3% 12,9% 2,62
LegalformE1Otherlegalform
3,7% 21,4%13,5%
32,0%40,2%
30,8%28,4%
12,1%17,9%
2,632,58
Annuallabourunits1unit2-9units10-20units21-100units
3,5%0,0%5,4%6,3%
19,7%21,4%23,4%
8,8% 21,1%32,8%35,7%
26,6%
43,9%31,1%28,6%29,7%
22,8%16,4%
14,1%8,9%
2,262,56
2,862,78
BusinesswithotherNordiccountriesYesNo
2,6%3,8%
19,9%20,4%
36,9%29,3%
27,9%33,2%
12,7%13,2%
2,792,46
Accounting-,administration-,orbusinesssystemYesNo
3,5% 22,1%1,0%
32,6%39,6%
28,1%54,5%
13,8%4,8%
2,682,18
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
24.Iusealotoftimeoncollectingdebtfromcustomers
45
Fjöldi %Strongly agree (5)Agree (4)Neither agree nor disagree (3)Disagree (2)Strongly disagree (1)Nr. of responses
4,1%818,9%3830,2%6130,8%6215,9%32100,0%202
Did not answerDon't knowTotal 100,0%
13,3%6,5%
2523416
15,9%
30,8%
30,2%
18,9%
4,1%
23,1%30,2%46,8%
25. It’s easy to change business system vendor
MeanConf. interv. (±)Std. dev. 0,80
0,112,64
1 2 3 4 5
Here "All" is weighted by annuallabour units but unique labour unitsare unweighted.
46
Stronglyagree(5) Agree(4)Neitheragreenor
disagree(3) Disagree(2)Stronglydisagree
(1)
All 4,1% 18,9% 30,2% 30,8% 15,9% 2,66
LegalformE1Otherlegalform 13,0%
2,6% 19,9%13,0%
31,5%22,2%
30,8%31,0%
15,1%20,7%
2,682,57
Annuallabourunits1unit2-9units10-20units21-100units
7,5%4,0%4,1%3,3%
20,0%18,0%20,4%
13,3%
45,0%34,0%
26,5%26,7%
15,0%28,0%32,7%41,7%
12,5%16,0%16,3%15,0%
2,952,662,63
2,48
BusinesswithotherNordiccountriesYesNo
1,8%6,6%
17,6%20,1%
30,8%29,7%
31,0%30,5%
18,8%13,1%
2,482,81
Accounting-,administration-,orbusinesssystemYesNo
4,3%2,6%
20,1%5,3%
25,4%85,5%
32,9%6,6%
17,3% 2,593,12
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
25.It’seasytochangebusinesssystemvendor
47
Fjöldi %Strongly agree (5)Agree (4)Neither agree nor disagree (3)Disagree (2)Strongly disagree (1)Nr. of responses
7,0%1616,7%3728,6%6333,2%7314,4%32100,0%221
Did not answerDon't knowTotal 100,0%
5,9%6,5%
2521516
14,4%
33,2%
28,6%
16,7%
7,0%
23,8%28,6%47,6%
26. I feel locked in my current business system
MeanConf. interv. (±)Std. dev. 0,80
0,112,69
1 2 3 4 5
Here "All" is weighted by annuallabour units but unique labour unitsare unweighted.
48
Stronglyagree(5) Agree(4)Neitheragreenor
disagree(3) Disagree(2)Stronglydisagree
(1)
All 7,0% 16,7% 28,4% 33,1% 14,8% 2,77
LegalformE1Otherlegalform
7,4%4,9%
15,7%22,9%
28,9%26,7%
34,3%26,7%
13,7%18,8%
2,772,78
Annuallabourunits1unit2-9units10-20units21-100units
8,9%8,8%5,8%4,8%
14,0%19,2%21,0%
6,7% 53,3%33,3%
21,2%37,1%
26,7%33,3%34,6%
27,4%
10,5%19,2%
4,4%
9,7%
2,892,77
2,582,84
BusinesswithotherNordiccountriesYesNo
8,4%5,7%
13,2%20,4%
31,1%26,0%
30,6%35,8%
16,7%12,2%
2,752,79
Accounting-,administration-,orbusinesssystemYesNo
7,4%2,7%
17,9%1,3%
25,9%63,8%
34,2%21,0%
14,7%11,2%
2,752,92
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
26.Ifeellockedinmycurrentbusinesssystem
49
Fjöldi %Strongly agree (5)Agree (4)Neither agree nor disagree (3)Disagree (2)Strongly disagree (1)Nr. of responses
68,6%15822,7%525,1%122,1%51,4%3
100,0%230
Did not answerDon't knowTotal 100,0%
2,5%6,1%
252615
22,7%
68,6%
1,4%5,1%
91,4%
27. I perceive my business's financial data as belonging to my business, e.g. not the accountant, auditor or systemvendor
MeanConf. interv. (±)Std. dev. 0,79
0,104,55
1 2 3 4 5
Here "All" is weighted by annuallabour units but unique labour unitsare unweighted.
50
Stronglyagree(5) Agree(4)Neitheragreenor
disagree(3) Disagree(2)Stronglydisagree
(1)
All 68,3% 22,7% 5,5% 2,6% 1,8% 4,53
LegalformE1Otherlegalform
68,7%68,3%
21,6%29,1%
5,7%1,2%
2,5% 1,4%1,4%
4,554,44
Annuallabourunits1unit2-9units10-20units21-100units
58,0%62,3%
73,6%79,4%
30,0%27,9%
18,9%14,3%
6,0%4,9%5,7%
1,6%
4,9%0,0%1,6%
6,0%0,0%1,9%3,2%
4,344,484,62
4,65
BusinesswithotherNordiccountriesYesNo
69,0%68,2%
22,2%23,4%
6,6%3,6% 4,2%
2,3%0,6%
4,554,50
Accounting-,administration-,orbusinesssystemYesNo
68,7%68,3%
21,9%31,7%
5,5% 2,3% 1,5% 4,514,64
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
27.Iperceivemybusiness'sfinancialdataasbelongingtomybusiness,e.g.nottheaccountant,auditororsystemvendor
51
Fjöldi %Strongly agree (5)Agree (4)Neither agree nor disagree (3)Disagree (2)Strongly disagree (1)Nr. of responses
45,4%10537,0%8614,9%351,2%31,5%3
100,0%232
Did not answerDon't knowTotal 100,0%
1,4%6,7%
252417
14,9%
37,0%
45,4%
1,5%
82,4%14,9%
28. It’s important to me to have marketing info like my logo and sales-pitches on my invoices
MeanConf. interv. (±)Std. dev. 0,80
0,104,24
1 2 3 4 5
Here "All" is weighted by annuallabour units but unique labour unitsare unweighted.
52
Stronglyagree(5) Agree(4)Neitheragreenor
disagree(3) Disagree(2)Stronglydisagree
(1)
All 45,2% 36,8% 14,9% 1,6% 1,9% 4,13
LegalformE1Otherlegalform
46,2%40,7%
35,3%46,9%
15,9%9,6%
1,1%1,4%
1,5%1,4%
4,173,95
Annuallabourunits1unit2-9units10-20units21-100units
30,9%41,7%
50,0%46,0%
40,0%36,7%37,0%36,5%
16,4%20,0%
11,1%11,1%
5,5%1,7%0,0%3,2%
7,3%0,0%1,9%3,2%
3,824,184,334,19
BusinesswithotherNordiccountriesYesNo
48,8%41,8%
38,5%35,7%
12,3%17,7%
0,2%2,1%
0,2%2,8%
4,284,00
Accounting-,administration-,orbusinesssystemYesNo
47,1%24,7%
37,0%36,4%
14,2%24,7% 13,0%
0,2% 1,5%1,2%
4,213,62
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
28.It’simportanttometohavemarketinginfolikemylogoandsales-pitchesonmyinvoices
53
Fjöldi %Strongly agree (5)Agree (4)Neither agree nor disagree (3)Disagree (2)Strongly disagree (1)Never sold across the bordersNr. of responses
12,3%2421,9%4417,2%3413,2%264,0%831,5%62100,0%198
Did not answerDon't knowTotal 100,0%
14,1%7,2%
2523618
19,2%
25,2%32,0%
17,9%5,8%
49,9%25,2%25,0%
29. When I sell services or goods across the Nordic borders, the process is just as easy as if I sell to a customer inmy own country
MeanConf. interv. (±)Std. dev. 0,80
0,133,37
1 2 3 4 5
Here "All" is weighted by annuallabour units but unique labour unitsare unweighted.
54
Stronglyagree(5) Agree(4)Neitheragreenor
disagree(3) Disagree(2)Stronglydisagree
(1)
All 17,9% 32,0% 25,2% 19,2% 5,8% 3,31
LegalformE1Otherlegalform
19,5%8,9%
29,4%46,9%
24,9%26,7%
19,9%15,2%
6,4%2,3%
3,353,12
Annuallabourunits1unit2-9units10-20units21-100units
11,5%26,5%
12,5%12,8%
42,3%32,4%31,3%29,8%
23,1%20,6%28,1%29,8%
11,5%17,6%21,9%
14,9%
11,5%
12,8%
2,9%6,3%
3,313,62
3,223,15
BusinesswithotherNordiccountriesYesNo
17,4%19,0%
36,6%23,1%
23,4%28,1%
17,1%23,4%
5,5%6,4%
3,343,25
Accounting-,administration-,orbusinesssystemYesNo
18,1%15,7%
32,8%22,1%
26,4%8,5%
16,7%51,5%
6,0%2,1%
3,352,93
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
29.WhenIsellservicesorgoodsacrosstheNordicborders,theprocessisjustaseasyasifIselltoacustomerinmyowncountry
55
Fjöldi %Strongly agree (5)Agree (4)Neither agree nor disagree (3)Disagree (2)Strongly disagree (1)Nr. of responses
9,8%1816,0%3034,5%6520,7%3919,0%36100,0%188
Did not answerDon't knowTotal 100,0%
17,7%7,5%
2524519
19,0%
20,7%
34,5%
16,0%
9,8%
25,8%34,5%39,7%
30. If it was easier, I would purchase and sell more goods across the EU borders
MeanConf. interv. (±)Std. dev. 0,80
0,112,77
1 2 3 4 5
Here "All" is weighted by annuallabour units but unique labour unitsare unweighted.
56
Stronglyagree(5) Agree(4)Neitheragreenor
disagree(3) Disagree(2)Stronglydisagree
(1)
All 10,2% 15,9% 34,3% 20,6% 18,9% 2,81
LegalformE1Otherlegalform
10,6%5,7%
14,8%22,3%
32,5%44,4%
21,1%18,9%
21,0%8,8%
2,812,79
Annuallabourunits1unit2-9units10-20units21-100units
12,5%8,8%
8,9%1,8%
14,7%12,5%17,8%23,2%
44,1%37,5%
28,9%50,0%
17,6%18,8%24,4%
8,9%
14,7%18,8%20,0%16,1%
2,852,812,712,86
BusinesswithotherNordiccountriesYesNo 13,1%
7,3% 12,7%20,2%
37,7%30,4%
25,3%14,4%
17,0%21,8%
2,862,75
Accounting-,administration-,orbusinesssystemYesNo 22,2%
8,7% 17,0%4,2%
34,2%38,2%
21,3%14,6%
18,8%20,8%
2,783,05
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
30.Ifitwaseasier,IwouldpurchaseandsellmoregoodsacrosstheEUborders
57
Fjöldi %Strongly agree (5)Agree (4)Neither agree nor disagree (3)Disagree (2)Strongly disagree (1)Nr. of responses
6,1%1112,6%2235,2%6215,9%2830,2%53100,0%177
Did not answerDon't knowTotal 100,0%
21,6%8,1%
2525421
30,2%
15,9% 35,2%
12,6%
6,1%
18,7%35,2%46,1%
31. If it was easier, I would expand my business across the Nordic borders
MeanConf. interv. (±)Std. dev. 0,80
0,122,49
1 2 3 4 5
Here "All" is weighted by annuallabour units but unique labour unitsare unweighted.
58
Stronglyagree(5) Agree(4)Neitheragreenor
disagree(3) Disagree(2)Stronglydisagree
(1)
All 6,6% 12,6% 35,0% 15,8% 30,0% 2,52
LegalformE1Otherlegalform
7,4% 12,3%14,0%
34,2%40,0%
14,8%21,0%
31,3%25,0%
2,542,46
Annuallabourunits1unit2-9units10-20units21-100units
11,1%2,9%
2,4%5,6%
15,6%11,9%
2,9%
7,4%
44,1%26,7%
38,1%55,6%
26,5%17,8%14,3%11,1%
23,5%28,9%33,3%
20,4%
2,352,62
2,362,67
BusinesswithotherNordiccountriesYesNo 10,3%
2,6% 10,2%15,6%
41,6%27,5%
16,2%15,3%
29,4%31,3%
2,582,46
Accounting-,administration-,orbusinesssystemYesNo 31,6%
3,8% 13,7%1,4%
36,9%17,7%
14,8%28,2%
30,9%21,1%
2,502,79
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
31.Ifitwaseasier,IwouldexpandmybusinessacrosstheNordicborders
59
Fjöldi %Strongly agree (5)Agree (4)Neither agree nor disagree (3)Disagree (2)Strongly disagree (1)Nr. of responses
3,6%812,2%2633,2%7036,1%7614,9%31100,0%210
Did not answerDon't knowTotal 100,0%
10,5%6,0%
2522715
14,9%
36,1% 33,2%
12,2%3,6%
15,8%33,2%51,0%
32. VAT-reporting is one of the most challenging reporting to the government
MeanConf. interv. (±)Std. dev. 0,80
0,112,54
1 2 3 4 5
Here "All" is weighted by annuallabour units but unique labour unitsare unweighted.
60
Stronglyagree(5) Agree(4)Neitheragreenor
disagree(3) Disagree(2)Stronglydisagree
(1)
All 4,1% 12,1% 33,1% 35,9% 14,8% 2,57
LegalformE1Otherlegalform
2,8%8,5%
12,6%9,8%
35,3%20,7%
34,4%46,5%
14,9%14,6%
2,542,71
Annuallabourunits1unit2-9units10-20units21-100units
6,0%1,9%4,0%8,6%
18,0%17,0%
10,3%8,0%
28,0%39,6%
30,0%24,1%
32,0%28,3%
42,0%41,4%
16,0%13,2%16,0%15,5%
2,662,66
2,422,55
BusinesswithotherNordiccountriesYesNo
2,9%4,1%
12,3%12,1%
34,6%32,0%
37,0%35,1%
13,2%16,7%
2,632,50
Accounting-,administration-,orbusinesssystemYesNo 11,1%
2,9% 10,3%31,0%
35,0%14,7%
35,7%40,9%
16,0%2,4%
2,503,00
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
32.VAT-reportingisoneofthemostchallengingreportingtothegovernment
61
Fjöldi %Never (5)Rarely (4)Sometimes (3)Often (2)Always (1)Nr. of responses
43,5%7433,2%5716,7%295,1%91,5%2
100,0%171
Did not answerDon't knowNot relevantTotal 100,0%
16,5%8,9%6,6%
252422317
16,7%
33,2%
43,5%
1,5%
16,7%76,7%
33. I experience challenges regarding VAT when I sell or buy goods across borders
MeanConf. interv. (±)Std. dev. 0,80
0,124,12
1 2 3 4 5
Here "All" is weighted by annuallabour units but unique labour unitsare unweighted.
62
Never(5) Rarely(4) Sometimes(3) Often(2) Always(1)
All 43,3% 33,0% 16,6% 5,1% 2,0% 3,98
LegalformE1Otherlegalform
45,5%31,1%
33,9%28,5%
14,6%30,5%
4,5%8,8%
1,5%1,1%
4,043,73
Annuallabourunits1unit2-9units10-20units21-100units
37,5%37,2%
50,0%35,3%
33,3%37,2%
31,0%27,5%
16,7%16,3%16,7%19,6% 13,7%
4,2%7,0%2,4%
8,3%2,3%0,0%3,9%
3,884,00
4,293,76
BusinesswithotherNordiccountriesYesNo
43,1%44,4%
31,1%35,8%
17,7%15,5%
6,1%3,7%
2,0%0,6%
3,904,09
Accounting-,administration-,orbusinesssystemYesNo
43,8%40,1%
34,5%16,3%
15,8%29,1%
5,5%14,5%
0,5% 4,023,54
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
33.IexperiencechallengesregardingVATwhenIsellorbuygoodsacrossborders
63
Fjöldi %Strongly agree (5)Agree (4)Neither agree nor disagree (3)Disagree (2)Strongly disagree (1)Nr. of responses
23,7%5634,1%8121,1%5014,5%346,6%16
100,0%236
Did not answerDon't knowTotal 100,0%
0,3%6,0%
252115
14,5%
21,1%
34,1%
23,7%
6,6%
57,8%21,1%21,1%
34. I worry about selling to or buying from not trustworthy actors
MeanConf. interv. (±)Std. dev. 0,80
0,103,54
1 2 3 4 5
Here "All" is weighted by annuallabour units but unique labour unitsare unweighted.
64
Stronglyagree(5) Agree(4)Neitheragreenordisagree(3) Disagree(2)
Stronglydisagree(1)
All 23,7% 34,1% 21,1% 14,5% 6,6% 3,57
LegalformE1Otherlegalform
26,1%9,1%
31,3%50,9%
20,2%26,4%
14,8%13,0%
7,6%0,6%
3,543,68
Annuallabourunits1unit2-9units10-20units21-100units
18,9%22,6%25,5%21,0%
32,1%37,1%30,9%40,3%
37,7%19,4%20,0%27,4%
14,5%16,4%
7,5%
6,5%
3,8%6,5%7,3%4,8%
3,553,553,513,66
BusinesswithotherNordiccountriesYesNo
21,4%25,8%
31,4%36,7%
23,6%18,7%
17,0%12,2%
6,6%6,6%
3,573,56
Accounting-,administration-,orbusinesssystemYesNo
23,6%24,8%
34,8%27,8%
20,0%30,8%
15,1%9,3%
6,5%7,3%
3,583,52
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
34.Iworryaboutsellingtoorbuyingfromnottrustworthyactors
65
Fjöldi %Strongly agree (5)Agree (4)Neither agree nor disagree (3)Disagree (2)Strongly disagree (1)Nr. of responses
14,7%3227,8%6135,0%7721,5%471,0%2
100,0%219
Did not answerDon't knowTotal 100,0%
5,1%8,1%
2521320
21,5%
35,0%
27,8%
14,7%1,0%
42,4%35,0%22,5%
35. It's difficult to get information about my customers liquidity (financial reliability)
MeanConf. interv. (±)Std. dev. 0,79
0,103,34
1 2 3 4 5
Here "All" is weighted by annuallabour units but unique labour unitsare unweighted.
66
Stronglyagree(5) Agree(4)Neitheragreenor
disagree(3) Disagree(2)Stronglydisagree
(1)
All 14,6% 27,6% 34,9% 21,9% 1,5% 3,35
LegalformE1Otherlegalform
14,1%17,9%
28,0%26,5%
34,2%39,9%
22,5%15,7%
1,2% 3,333,49
Annuallabourunits1unit2-9units10-20units21-100units
19,0%18,6%
12,0%6,6%
28,6%23,7%30,0%36,1%
45,2%40,7%
30,0%29,5%
16,9%26,0%27,9%
4,8% 2,4%
2,0%0,0%
3,573,44
3,243,21
BusinesswithotherNordiccountriesYesNo 21,0%
8,5% 27,6%27,8%
39,9%30,1%
22,1%21,0%
1,9%0,2%
3,273,43
Accounting-,administration-,orbusinesssystemYesNo
14,1%20,7%
26,8%36,9%
35,5%31,0%
22,6%10,3%
1,0%1,1%
3,323,56
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
35.It'sdifficulttogetinformationaboutmycustomersliquidity(financialreliability)
67
Fjöldi %Strongly agree (5)Agree (4)Neither agree nor disagree (3)Disagree (2)Strongly disagree (1)Nr. of responses
16,0%3752,0%11922,8%527,6%171,7%4
100,0%228
Did not answerDon't knowTotal 100,0%
1,9%7,6%
252519
22,8%
52,0%
16,0%1,7%
68,0%22,8%
36. As a small business, pricing is challenging
MeanConf. interv. (±)Std. dev. 0,80
0,103,73
1 2 3 4 5
Here "All" is weighted by annuallabour units but unique labour unitsare unweighted.
68
Stronglyagree(5) Agree(4)Neitheragreenordisagree(3) Disagree(2)
Stronglydisagree(1)
All 15,9% 51,7% 22,7% 7,5% 2,1% 3,75
LegalformE1Otherlegalform
17,4%7,9%
49,6%66,1%
23,4%18,8%
7,6%7,2%
2,0% 3,743,78
Annuallabourunits1unit2-9units10-20units21-100units
11,3%15,0%17,0%18,6%
56,6%50,0%52,8%54,2%
30,2%18,3%26,4%18,6%
15,0%1,9%
1,9%6,8%
0,0%1,7%1,9%1,7%
3,773,623,813,81
BusinesswithotherNordiccountriesYesNo
11,2%20,7%
58,2%45,8%
21,3%24,2%
6,0%9,1%
3,2%0,2%
3,803,71
Accounting-,administration-,orbusinesssystemYesNo
14,5%31,5%
53,8%33,1%
23,1%19,7% 15,7%
6,7% 1,9% 3,753,77
Here"All"isweightedbyannuallabourunitsbutuniquelabourunitsareunweighted.
36.Asasmallbusiness,pricingischallenging
69