Introducing Norbert Dentressangle

2

Locations - 62 Sites

Returns & Environmental Management20 sites

Multi-Temp Food & Aviation Logistics17 sites

Retail, Manufacturing & Consumer Logistics25 sites

Warehousing• Over 6m sq ft

• Dedicated / Shared user facilities

• Ambient / Temperature controlled warehousing

• Automated warehousing

Norbert Dentressangle Logistics UK

Norbert Dentressangle Logistics UK

Retail, Manufacturing & Consumer

Multi-Temp FoodReverse &EnvironmentalManagement

Aviation

Norbert Dentressangle Logistics UK

Company Profile – UK Customers

Providing a wide range of services to variety of customers including:

Sector Focussed Approach

General retail Specialized retail Industrial FMCG Industry / Automotive

DC Management

• NDL have a wealth of experience in warehouse provision with over 54m ft2 space across Europe, 6m ft2 in UK

• Wide range of facility types Composite DC’s, e.g. Morrisons Fully automated facilities e.g. Carrefour Semi-automated warehouses e.g. Marks & Spencer Dedicated & shared-user facilities

• Providing a number of value-added services including Inbound QC check Kitting & customisation Serial & lot number capture Rework & returns management RFID Carrier Management Disposition

Transport Solutions

• GND is one of the largest transport providers in Europe

Over 10,000 tractor units

Largest daily cross-channel mover

• Within the UK we provide

Dedicated fleets

Considerable ND shared-user fleet

– Access to over 3,500 vehicles

4PL management

Excellent relationships with parcel & pallet networks

Visibility through SHARP & MiSHARP systems

E-Commerce

• NDL is one of the largest e-logistics providers in the UK• M&S

Sole e-logistics warehouse provider Entire M&S range stocked Introduction of value-added activity Over 20m singles picked per annum Improved fulfilment service level to 99.80% Process improvements resulted in significant productivity

improvements

• Universal Music Wide range of high value products stocked Tickets, CD’s, merchandise

• Superdrug Shared-user e-commerce solution

Returns management

• Process flexibility for all return flows Customer returns, end-of-line products, sale or

return items, WEEE Electrical goods, clothing, homeware, sporting

goods, toys, books…

• Added-value activities Component checks, basic testing, re-packaging,

refurbishment

• Disposition support Return to vendor, job off, auctioning

• Management information Reasons for return, main product faults, shrinkage

Asset management

• Over 12 years experience in retail, automotive & manufacturing

• Tailor-made solutions: Pooling of NDL owned equipment or customer owned equipment Purchasing/leasing of equipment Development, branding and design in close relationship with lead

manufacturers

• Experience with multiple types and sizes of RTP

• Great visibility and control of pools through: Operational support by experienced Equipment Control teams Stock checks & supplier visits by international team of Field Officers Supplier invoicing if required Improved RTP cycle times leading to lower total Supply Chain costs Reduction in idle stocks, loss prevention and cost-effective maintenance

Integrated Service Centres

Approx. 6,500 sq. m

24 hrs 7 day week

364 days p.a.

Co-Packing

Shrink wrapping

Bagging / Flow pack

Unitization

Hot-melt-gluing

Skin-pack

High frequency blisters

Sleeving, Taping, Bundling…

Stickering, Labeling, Ink Jet Printing

Environmental compliance

• Carbon management Carbon footprinting Carbon reduction programmes Carbon offsetting

• Environmental compliance WEEE Packaging Other waste streams

• Design and introduction of RTP

• Reverse supply chain modelling

IT Complete Supply Chain Solution

Supplier Port NDC RDC Delivery Consumer

Optimised Transport – SHARP, miSHARP & SHARPweb

Warehouse Management – Red Prairie

Loose Equipment Control - COMET

Reverse Logistics - BACTRAC

People Development

WORKSHOP DATES NO. OF DAYSIntroduction into Finance 2nd March 1 DayPerformance Management 9th - 10th March 2 DaysPresentation Skills 19th March 1 DayManaging Conflict 1st April 1 DayMaking Communication Work 7th April 1 DayAssertiveness, Building Confidence & Belief 8th April 1 DayCoaching Skills: Unlock the potential of your staff 13th - 14th April 2 DaysTime & Self Management 29th April 1 DayCommercial Acumen 27th - 28th April 2 DaysLeadership and Team Effectiveness 11th - 14th May 4 Days

Programmes are provided in line with our L&D strategy and aim to bridge the ‘skills gap’ by developing our people for mutual

long term benefit.

Our Approach

Learn About Your Business

Understand The Detail

Challenge The Status Quo

Work Together

Shared Rationale & Objectives

Develop Deep Knowledge

Understand The Challenges

Engage With The ‘Whole’ Business

Know The Problem (not guess it)

Involve Stakeholders

Test it – Get It Right

Joint Teams

Approach

Shared Vision & Objectives

Deliver Change