NONVERBAL COMMUNICATION

Submitted ToMs. Gauri Mahalwar

Prepared ByShalini keshri , jeeban dalasingh , Priyanka, Priyanka Sharma ,Meenakshi

Chauhan

Nonverbal Communication

What is nonverbal communication?• Non verbal communication is defined as

“those actions and attributes that have socially shared meaning, are intentionally sent or interpreted, are consciously sent or consciously received, and have the potential for feedback from the receiver.” (Burgoon, Boller & Woodall, 2008,

There are 7 types of nonverbal behavior• Proxemics• Tactile• Chronemics• Kinesics• Artifacts• Vocalics or Paralanguage• Oculesics

PROXEMICS (distance)• the interpersonal space to regulate intimacy.• For example Latin Americans have a more

intimate contact since the very fast socialisation process (they kiss on both cheeks) while Northen Americans tend to shake hands

Tactile (touch)• Touches among humans that can be defined

as communication include handshakes, holding hands, back slapping, high fives, a pat on the shoulder, and brushing an arm.

• Touching of oneself may include picking, holding, and scratching.

CHRONEMICS (time)• How people use, perceive and structure their time. • The way that one perceives and values time,

structures time and reacts to time frames communication.

• Time perceptions include punctuality, willingness to wait and interactions.

• Cultural variations like monochronic(thing done one at a time) and polychronic (several things can done at once.)

KINESICS (bodily movement)• Facial expressions• Eye contact • Body language• Gestures• Physical appearance (Body posture)

ARTIFACTS (Dress, Belongings, etc.)• Material objects as an extension of

one self 's personality.• Clothing has the power to influence • Several studies show that suits, uniforms and

high-status clothing are related to higher rates of compliance.

• Each situation governs appropriate dress

VOLCALICS (Paralanguage)• Use of voice to communicate includes

elements such as including voice quality, rate, pitch, volume, and speaking style, as well as prosodic features such as rhythm, intonation, and stress etc.

Oculesics • Communication using the eyes (ex.

Gazing, intensity, eye movement etc.). • For example in North America is

common to look into the eyes when people talk, while in Asia this is considered direspectful.

Barrier to non verbal communication •  Para language: Para language is the way inflections are

used when sending a message verbally.• Silence: Silence can be used as a threatening tool to ignore

and disregard another person’s need for communication.•  Body Language: Body language can create a

communication barrier. A person with their head down, folded arms or turning their back to you are all examples of body language that creates a wall from communicating.

•  Facial Expression: A person’s facial expression can act as a barrier, especially when there is insecurity or fear involved in the conversation. Facial expressions can be misinterpreted and misunderstood.

Functions of Nonverbal Communication

• Express emotions• Express interpersonal attitudes• To accompany speech in managing the

cues of interaction between speakers and listeners

• Self-presentation of one's personality• Rituals (greetings)

In conclusion• A knowledge of the several factors

involved with nonverbal communication, and an awareness of its power will improve our ability to communicate with others.