Nonprofit SIG: Maximizing Volunteer Impact

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Maximizing Volunteer Impact Activating Volunteers From Supporters to Advocates AMA Chicago, Nonprofit SIG July 18, 2013 Bob Dwyer Consultant, ESC

description

Activating Volunteers from Supporters to Advocates was presented by ESC at the Nonprofit SIG event on July 18, 2013. ESC is a nonprofit consulting resource strengthening other nonprofits and public agencies to serve their missions.

Transcript of Nonprofit SIG: Maximizing Volunteer Impact

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Maximizing Volunteer

ImpactActivating Volunteers From Supporters to AdvocatesAMA Chicago, Nonprofit SIGJuly 18, 2013

Bob DwyerConsultant, ESC

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Retention Crisis

More than 33%don’t return to serve

ANYWHERE the next year

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More than $38 Billionin lost labor

to nonprofits nationally

Retention Crisis

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ESC Assessment Tool

• Easy to use• Tests for best practices• Models top-performing

programs• Creates roadmap for

improvement• Provides a baseline measure

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Volunteer Management Life Cycle

CAPACITY

PLANNING

ORIENTATION

RECRUITMENT

SUPERVISION

EVALUATION

LIFE CYCLE OF

VOLUNTEER ENGAGEME

NT

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Outcomes of Assessment Process

• Expansion of services• Establishment of permanent volunteer

manager position• Development of volunteer manual, and other

critical management resources• Integration of volunteer impact in the

strategic plan and mission

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