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NONPROFIT BOARDROOM BLACK HOLES AND TABOOS

Gary W Patterson, FiscalDoctor®

© Gary W. Patterson, FiscalDoctor®

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A Different Mission

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Checkup: identify pressing issues

Diagnosis: thorough review at enterprise level

Treatment: implementation of best practices

Wellness : maintain organization health

Fiscal Clinic Approach

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How to look differently at risk or opportunities in your organization;

Where to look; and

Find, prioritize, then what?

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True customer and service profitability Handle change Overly optimistic financials & procedures Opportunity Cost Puffery

5 Groups - 20 Issues

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How to look differently at

risk or opportunities in your organization

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20 Issues Countdown

#20 Ostrich syndrome #19 Find new opportunities #18 Take enough risk #17 Failing 3M Test

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20 Issues Countdown

#16 Customer /Client usage #15 Clear strategy/ accountability #14 “Get real” balance sheet #13 Fee versus costs balance

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20 Issues Countdown

#12 Should you exist #11 Squandering skills #10 Too much rear view #9 Average donor age

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20 Issues Countdown

#8 Time to decide #7 Increase fees / end services #6 Prioritize resources #5 Too much Motorola or Sears

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20 Issues Countdown

#4 Gold watch syndrome #3 Too many similar #2 Niceness run amuck #1 Accelerated blurred lines

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Where to look

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True customer and service profitability

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True customer and service profitability

#5 Too much Motorola or Sears #7 Where to Increase Fees or End Services? #9 What Is Average Donor Age? #16 Customer Use of Our Service Self

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Too much reliance on past success

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Where does value delivered not justify support?

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How can you exceed your current value offering?

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Handle change

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Handle change #1 Accelerated Blurred Lines #2 Niceness Run Amok #4 Gold Watch Syndrome #8 Seems to Take Forever to Make A Decision Here?

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What will we look like in 10 years?

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Erring on politeness when actually speaking out is more appropriate.

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How clear is your organization’s 10 year vision?

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Overly optimistic financials & procedures

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Overly optimistic financials & procedures #13 Balance Between Fees Charged And Costs? #14 Balance Sheet Needs to Get Real? #15 Clear Long-Term Strategy and Accountability #17 Failing the 3 M Test

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Where are you out of balance?

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Where do you not reflect the real world?

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What or who is past its prime and needs to “get real”?

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Opportunity Cost

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Opportunity Cost #3 Too Many With similar Missions #6 Prioritize Scarce Resources #11 Squandering Director Skills #19 Find New Opportunities

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How many different versions of us?

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Reallocate resources and think bigger

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Where is failure to reallocate resources causing you to miss new or better opportunities?

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Puffery

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Puffery #10 Too Much Rear View Mirror #12 Why Should Your Organization Exist? #18 Take Enough Risk #20 Ostrich Syndrome or Land of De Nile

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Need more timely, right or accurate information for management and leadership.

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How passionately & well do people explain your story?

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What “Million Dollar Blind Spot” issue are you kidding yourself about: living in the land of De Nile?

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Key Categories with issues by priority

True customer and service profitability: #5, #7, #9, #16 Handle change: #1, #2, #4, #8 Overly optimistic financials & procedures: #13, #14, #15, #17 Opportunity Cost: #3, #6, #11, #19 Puffery: #10, #12, #18, #20

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Find, prioritize, then what?

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JIT risk, IT and financial statements staffing levels. It’s too hard to project and monitor cash. Political cost is too high: ignore Million $ Blind Spots. Gold watches still exist. Outside expert support is a sign of weakness.

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I will ______________________________________________________

_____________________________________________________________

by ________________________________ , with support from or

accountability to _________________________________________

_____________________________________________________________

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EBook on 5 major common risks

http://tinyurl.com/ykt7wzx

Book website

is http://www.milliondollarblindspots.com/

Original Boardroom Black Holes and Taboos article

http://www.fiscaldoctor.com/?p=1678

Guidestar Link: http://tinyurl.com/l2rf7we

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Email: gary@FiscalDoctor.com Phone: 678-319-4739 Website: www.FiscalDoctor.com Twitter: ERMadvocate LinkedIn: www.linkedin.com/in/garywpatterson Facebook : https://www.facebook.com/pattersongaryw

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