Non verbal ppt
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Transcript of Non verbal ppt
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Group Members
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Nonverbal
Nonverbal
Everything
except
the words!
Everything
except
the words!
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Actions speak louder than words
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Definition Transmission of messages by a medium
other than speech or writing
Research suggests that only 5 percent effect is produced by the spoken word, 45 percent by the tone, inflexion, and other elements of voice, and 50 percent by body language, movements, eye contact, etc.
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Non-Verbal Communication
Non-verbal communication is usually understood as the process of communication through sending & receiving wordless messages.
It includes: Appearance Body language Facial expressions Gestures Eye contact
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Salient features
Transfer of meaning without words.
Less than 1/3 of the meaning is transferred through words.
Non-verbal & verbal behavior are some way about each other.
Non-verbal communication is culturally based.
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What does this symbol mean to you?
In the United States it is a symbol for good job In Germany the number one In Japan the number five In Malaysia the thumb is used to point rather than a finger
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Categories
Sign language Action language
Object Language
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Functions Accenting (Moderating): Nonverbal cues can amplify or
accentuate language.
A parent tells a child “It’s bedtime.” The child lays on the floor, kicking and screaming, while saying “No, no, no, no, no.”
Complement: Nonverbal cues may complement or reinforce words.
“While scolding a child a parent points a finger at him or her.”
Contradicting (Conflicting): Nonverbal cues can signal the opposite of what words mean.
“Your mouth is saying no, but your body is saying yes.”
Regulation: Making or breaking eye contact to signal turn taking
“Gus puts both elbows on the table and inhales, indicating he is about to speak.”
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Repetition: Nonverbal cues can reiterate verbal communication.
“You ask a stranger in a foreign country what time it is. The stranger doesn’t understand, so you tap the top of your wrist with your finger.”
Substituting: Nonverbal cues may serve as substitutes or replacements for words.“A basketball player makes a choke sign after a player on
the other team misses a crucial free throw.”
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Non-verbal behaviors
Occur in a text
Difficult
Always communicate
Governed by rules
Believable
Meta-communicational
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Categories of body movement
Emblems
Illustrators
Affect displays
Regulators
Adopters
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Emblems
Thumbs up Ok
Tilt head eyes closed Sleeping
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Hand to mouth Eating
V with fingers Peace
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Illustrators- Directly tied to speech
Affect displays- Indicates the intensity of emotions we feel.
Regulators- Body movements that help to control the flow of communication.
Adaptors- Movements or behavior that involve personal expressions.
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Environmental Factors
Nonhuman factors that can influence human transactions.
Furniture Architectural style Interior decorating Lighting conditions Colors Temperature
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Artifacts
Interaction of human-made objects withperson.
Clothes
Lipstick
False eyelashes
Perfume
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Physical Characteristics
Physical characteristics often affect how
others react to the conversation.
Body height
Weight
Hair
Skin color, tone
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Paralanguage
How - not what you say.
Volume Rate Quality Pitch Vocal & lip control Accent
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Space Intimate – Ranges from actual touching
to a
distance of about 18 inches.
Personal - 18-30 inches.
Social – 4-12 feet.
Public - 12-15 feet.
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Eye contact – Indicates interest, attention or involvement between two people.
Smell – It is a powerful communicator.
Taste – It is correlated to sense of smell & is highly subjective.
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Act of touch
Positive & negative influence. Ungoverned by rules.
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Time Use of time & how we
view its role in our personal & professional lives play a role in our communication.
Non-verbal Sounds
Laughing Sighing Crying Inhaling Excessive groaning Yelling Whispering
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Color influences communication
Yellow cheers and elevates moods
Red excitesandstimulates
Blue comfortsandsoothes
In some cultures black suggests mourning
In some cultureswhite suggestspurity
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Silence
Provide thinking time
Hurt others
Isolate oneself
Prevent communication
Communicate feelings
Communicate nothing.
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Effects of Non-verbal communication
Non-verbal cues are difficult to read.
Non-verbal cues are difficult to interpret.
Some non-verbal cues are important than others.
We fail to read some cues.
We are not much skilled.
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Thank you