7/17/2019 Non- Verbal Communication

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What is Non Verbal Communication?

It is communication of feelings, emotions, attitudes, and thoughts through body movements /

gestures / eye contact, etc.

The components of Non Verbal Communication are:

Kinesics: It is the study of facial expressions, postures & gestures. Did you kno that hile in

!rgentina to raise a fist in the air ith knuckles pointing outards expresses victory, in "ebanon,

raising a closed fist is considered rude#

$culesics: It is the study of the role of eye contact in non%verbal communication. Did you kno

that in the first ' sec % ( min you decide that you are interested in someone or not. )tudies

reveal that *'+ of this first impression comes from non%verbal communication hich includes

oculesics. $nly + of comes from ords % that e actually say.

-aptics: It is the study of touching. Did you kno that acceptable level of touching vary fromone culture to another# In hailand, touching someones head may be considered as rude.

0roxemics: It is the study of measurable distance beteen people as they interact. Did you kno

that the amount of personal space hen having an informal conversation should vary beteen 12

inches % ( feet hile, the personal distance needed hen speaking to a crod of people should be

around 1'%13 feet#

4hronemics: It is the study of use of time in non verbal communication. -ave you ever observed

that hile !5 employee ill not orry about running a fe minutes late to meet a colleague, a

manager ho has a meeting ith the 46$, a late arrival ill be considered as a nonverbal cue

that he / she does not give ade7uate respect to his superior#

0aralinguistics: It is the study of variations in pitch, speed, volume, and pauses to convey

meaning. Interestingly, hen the speaker is making a presentation and is looking for a response,

he ill pause. -oever, hen no response is desired, he ill talk faster ith minimal pause.

0hysical !ppearance: 8our physical appearance alays contributes toards ho people perceive

you. 5eatly combed hair, ironed clothes and a lively smile ill alays carry more eight than

ords.

9emember, hat e say; is less important than ho e say it; as ords are only + of our communication. <nderstand and en=oy non verbal communication as it helps forming better first

impressions. >ood luck?