Non-verbal Communication

“ Action speaks louder than words”

Objectives

• What is Non-verbal Communication?

• Importance of Non-verbal Communication

• Types of Non-verbal Communication

What is Non-verbal Communication?

Nonverbal communication is the process of communication through sending and receiving wordless (mostly visual) cues between people.

Importance

 

Any Guesses???

 

 

 

 

 

 

Types

Kinesics (Body Language)

Haptics (Touch)

Oculesics (Eye Contact)

Vocalics (Voice)

Facial Expressions

Postures

 

“No Words Allowed”

Effective Non-Verbal Communication

• Establish Eye Contact When Conversing With Your Coworkers

• Consider Personal Space and Boundaries• Monitor Your Facial Expressions• Watch Your Tone• Use Appropriate Gestures

 

Rahul RanjanAnurag Nair

Abhishek AggarwalNisha

Sonali Chawla