NON VERBAL ASPECTS OF COMMUNICATION. INTRODUCTION Non verbal communication means all commu nication...
17
NON VERBAL ASPECTS OF COMMUNICATION
Transcript of NON VERBAL ASPECTS OF COMMUNICATION. INTRODUCTION Non verbal communication means all commu nication...
NON VERBAL ASPECTS OF COMMUNICATION
INTRODUCTIONNon verbal communication means all commu
nication that occurs without words.
Definition:- ‘All communication that involves
neither written nor spoken words but occurs without use of words are termed as non-verbal communication.’
Why Non-Verbal Communication is Important?
Although non verbal communication is often unplanned, it has more impact than communication.
ReliabilityEfficient
RELATIONSHIP BETWEEN VERBAL AND NON-VERBAL
COMMUNICATIONThe substitution relationshipThe complementing relationshipThe conflict relationship The accenting relationship
FUNCTION OF NON-VERBAL COMMUNICATION
To provide information.To regulate the flow of conversation.Toqualify,complement,contradict or
expand verbal message.To facilitate specific tasks.
TYPES OF NON-VERBAL COMMUNICATION
KINESICS OR BODY
LANGUAGE
PROXEMICS OR SPACE
LANGUAGE AND TIME LANGUAGE
PARA LANGUAGE
KINESICS OR BODY LANGUAGE
MEANING:- Kinesics is a study of body movement and gesture.
NATURE OF BODY LANGUAGE:-
Acquired with no formal trainingControlled by social Norms
TYPES OF BODY
LANGUAGE
POSTURES
GESTURES
BODILY CONTACT
SILENCE
APPEARANCE
FACIAL EXPRESSION
EYE CONTACT
SIGNIFICANCE OF BODY LANGUAGE
Reveals the working of emotions .Reveals the Status.Replaces Verbal communication.Sustain Verbal Conversation.Reveals A Person's Attitudes and Traits Reveals the TruthPractical ApplicationProxemics or Space Language, Time
language
PROXEMICS
‘The study of spatial factors between the senders and receiver of the message is called proxemics’
TYPES OF PROXEMICS
SPACE LANGUAGE
TIME LANGUAGE
SURROUNDINGS
SPACE LANGUAGE
Meaning:- space language is concerned in the same way as individuals space themselves in the terms of physical distance.
Ways of communicating space language:-PROXIMITY
ORIENTATION
TYPES OF SPACES
18 Inches 18 4 feet to inches 12 feet to 4 feet above 12 feet
INTIMATE
PERSONAL SOCIAL
PUBLIC
PARA LANGUAGE
PARA MEANS LIKE
LANGUAGE MEANS MODE
OF COMMUNICATIO
N
PARA LANGUAGE MEANS LIKE LANGUAGE
VOICE AND SOUND
CHARACTERISTICS OF GOOD VOICE:-
PITCH
TEMPO
VOLUMEINTO
NATION
USE OF VOICE
Lack of Pitch VariationLack of Variation in speaking speedLack of vocal emphasisUnpleasant Quality
THANKYOU
