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NON-PROFIT ORGANISATION ANNUAL REPORT Section A Basic details about the organisation Dogtown South Africa, Nonprofit Organisation number: 095 264 This report covers March 2018 to February 2019 Contact persons: Tracy McQuarrie: Cell: 083 222 5180 E-mail: tracy@dogtownsa.org Joanna Banks : Cell: 083 249 0635 Email: joanna@dogtownsa.org Elanza Kloppers: Cell: 076 0441979 E-mail: elanza@dogtownsa.org Organisation’s physical address: Farm 100, Schurveberg, R511, Hennops River. Postal Address: PO Box 495, Kyalami Estates, Midrand 1684 DogtownSA consists of 35 full time staff members who work daily to rescue and rehabilitate, abused and abandoned dogs. DogtownSA operates in Animal Welfare. We are based in Hennops River and all our dogs are in this one location. We do however also assist the public and other rescue groups nationally. Board of Directors: Tracy McQuarrie Member 60 Long Acres, Kyalami Estates, Midrand 1684 083 222 5180 ID Number 7103200404080. Joanna Banks Member 56 Karel Street, Schoemansville, 0216 011 805 2588 ID Number: 4912060009182

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Elanza Kloppers Member: 25 Deneys Reitz Road, Meerhof. 076 0441979 ID: 8301110005083 Gregg McQuarrie Member 60 Long Acres, Kyalami Estates, Midrand 1684 083 222 5170 ID: 6708015223086 Louise De Villiers Member 13 Enkeldooring road, Roodekrans, 1724 082 2774 9365 ID: 6512030162083 Shivani Naicker Chairman 64 Meadow Lane, Equestria, 0184 084 733 9376 ID: 8407170113087 Karen Brooks Member 101 Greenway Road, Greenside, 083 259 6324 ID: 6209190062084

Profile on Staff members: The staff of DogtownSA is made up of 35 full time staff DogtownSA focuses mainly on the rehabilitation of misunderstood dogs. These are dogs that have extensive medical or behavioural needs. Our staff consists mainly of Caregivers and Trainers for the animals in our care, which at present is 170 dogs. Assistant Caregivers: 4 - Male: Black We have 4 assistant caregivers, their duties include cleaning and maintenance of the dogs living areas along with assisting the Caregivers with exercise and training. Assistant caregivers are given the opportunity to attend workshops to learn more skills so they can move onto caregiver/training roles. Caregivers: 6 Female – White 7 Male – Black 2 Male – White Caregivers: We have 15 caregivers, their duties include, feeding, administering medications, vet visits, putting into practice the rehabilitation programmes, exercise, mental and physical stimulation and training. Trainers/Behaviourists: 3 Female – White 1 Male - White We have 4 Certified animal behaviourists whom along with the caregivers develop the necessary rehabilitation programmes to assist the animals in our care to become well balanced and homeable.

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Adoptions Manager: 1 Female – White She is the person who processes the adoption applications we receive for our own centre as well as dogs we are helping to rehome from their own families. She is responsible for both pre and post home checks for all animals rehomed through us. Office Manager: 1 Female – White She is the on the frontline of Dogtown and welcomes guests, handles all general enquiries, volunteers and general admin regarding the dogs files, vaccinations and general record keeping. Network Manager: 1 Female – White Apart from our adoptions manager we assist other rescue organisations and private people to rehome their animals. Through our website www.barkingmad.co.za we are a central portal for animal advice, rehoming and announcements from various rescue groups around the country. The network manager is responsible for all animal postings and networking of animals that are not in our care at DogtownSA arranging pre and post home-checks for animals outside the Johannesburg/Pretoria area. Fundraiser: 1 Female – White We have 1 full time fundraiser who is dedicated to raising funds for our centre, this includes events, sales, competitions, raffles, collection tins etc. She is also responsible for arranging corporate involvement initiatives as well as any all donations and tax certificates. Maintenance / General workers: 1 Male – White 6 Male – Black 1 Female - Black At the moment we have 6 full time general workers to assist us with the building and maintenance at our new facilities on the farm. We also have 1 lady who assists us with cleaning of the offices and kitchens. 1 Manager oversees all of them.

Basic Skills and Services of DogtownSA

DogtownSA began when we saw the need for specialized care for abandoned, abused and misunderstood dogs. You would describe our service as Animal Welfare. We are one of the few rehabilitation centres with qualified staff members in their dedicated fields of training, behavior

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modification. Apart from the rehabilitation of the animals in our care, we offer a free service to people who need assistance with their own pets with the aim to keeping their pets in their homes as opposed to animals being dumped at rescue centres when they misbehave. We have an email helpline where people can contact us with queries and behavioural problems they may be experiencing with their own pets. The increase in surrendered animals due to behavioural problems is indicative of our times. Where families are not able to give their animals the time needed for them to be balanced and well behaved. The fact that many families are also moving into smaller properties with body corporates has also put a strain on pet owners as the dogs are becoming more frustrated in their smaller environments, with neighbours and other dogs at much closer proximities.

***In this past year we have rehomed 75 dogs this year and sterilized

123 dogs***

Sterilisation is becoming a more necessary part of DogtownSA as so many animals being found as strays are still intact. All dogs that come into our care or are rehomed through our network are sterilized, vaccinated, dewormed and chipped. The chip details are in our name so if rehomed dogs are found and taken to a vet or shelter we are immediately notified and we collect the animal. We commit to each animal who comes through our centre for the animals life. Our behaviorists have qualifications either locally and / or internationally, specifically working with dogs that have been deemed aggressive or un-home able. With the increase in illegal dog fighting in our country, Tracy McQuarrie has completed her advanced animal behavior course at Best Friends Animal Sanctuary USA where they successfully rehabilitated and rehomed dogs seized from Michael Vicks dog fighting bust. Apart from the skill of dealing with fearful dogs our staff must all display good management, financial, social networking, website and multimedia, computer skills as well as always having great public relations skills ,friendly and patient telephone manner and the ability to communicate clearly with the public. Most importantly the team must be able to handle the very physical and emotional part of animal rescue.

Spay It Forward In 2015 we started a campaign called Spay It forward, the aim of this campaign is to assist families with sterilization if they can genuinely not afford the vet fees. We have assisted a number of families and as a result, we have sterilized a total of 123 dogs in the last year, which will make a massive difference in their communities in terms of unwanted litters. These dogs were also vaccinated and dewormed. As a continuation of this project we also supply these families with dry dog food on a regular basis as well as kennels and blankets for the dogs as needed. This project has helped us to build a relationship with the families in the community and we aim to assist many more families next year. This project is funded by donations from the public.

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DogtownSA Adoption Procedure

Our adoption process begins with a comprehensive adoption application that needs to be completed. This helps us eliminate unsuitable dogs, and to shortlist the ones who we believe would best suit your lifestyle.

Once the application has been received, processed and approved, an appointment is set up for you to visit our centre to meet our dogs. Our caregivers, who work with our dogs on a daily basis, will introduce you to the dogs in their care, and explain in detail their behavior patterns and personality characteristics.

The next step is a friendly visit to your home by our adoptions manager who will meet your family and any existing pets to ensure that the home is suitable and secure.

Once the home check is successfully completed, and a suitable dog has been selected, we arrange a “meet and greet” at the Dogtown Centre with the chosen doggy and your existing dogs, to make sure everybody gets along.

All dogs / puppies are sterilized, fully vaccinated, micro-chipped and dewormed BEFORE going home. To help us cover these costs, we do ask for an adoption donation of R850 for puppies and R650 for adult dogs.

Going home is the fun part! Each adopted dog is taken to his or her new home by their respective caregiver, along with a booklet containing their likes and dislikes. In the adoption folder is a contract that must be signed by the adoptive parent and the Dogtown SA representative.

An important clause in this contract states that should the family at any time be unable to care for their adopted dog, for whatever reason, the dog must be returned to Dogtown SA. We commit to our dogs for life.

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The Barking Mad Website www.barkingmad.co.za

We work together with over 30 rescue centres around the country, helping them to rehome their animals and being a support system to them and the public regarding the care and well being of their animals. Through our website we have a “Click to Feed project”, where we raise over 1 ton of food each month for animal shelters around the country.

For year end 2019 we handed out 15,249kg of food to other rescue centres and struggling families throughout South Africa.

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Some of the Dogs we saved during this financial year

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Section B

Planned Objectives: At the beginning of the year our objectives were to:

• Help keep dogs in their existing homes through education • Increase our support base and awareness • Create an outreach and education project for the local communities • Focus on rehabilitation of “problem” dogs • Increase our fundraising so we can help more animals • Provide ongoing training for our staff.

Help keep dogs in their existing homes. One of our main objectives was to try and offer assistance to families when they want to surrender their dogs. Gordon, one of our behaviourist has been going out to families in their homes and helping them with behavior modification. This is definitely helping to keep dogs from coming into rescue centres. One of the draw backs of this initiative is the fact that Gordon has to be away from the centre when on these home visits, so we need to relook at our time management in the coming year. Our training and behavior guidelines are available free to the public. We hand out 2 booklets:

• How to help your new dog settle in their new home, The first 2 weeks. • Adoption Guidelines on how to take good care of your pet.

We regularly post training tips and behavior guidelines on our website for people to have easy access to information. Increase our Support base We tried numerous avenues to increase our support base. Our facebook page has proven to be the most effective tool for us to keep in contact with our supporters and for us to get out special appeals and increase our awareness. Our facebook fans has increased to over 90 000 fans with increases of roughly 1000 a week. Although this has not increased funds on a regular basis, it has helped us raise funds for specific projects in a short time. Our newsletter is still very popular with over 22,000 people signed up to receive it monthly. As we had discussed on the outset of DogtownSA we want to keep our stories upbeat and focus on the positives and successes at the centre. This has proven to be the right decision. Our supporter’s feedback on our social networking has been very positive.

Create an outreach and education project for the local communities Our spay it forward project has been a great success and we have managed to reach many families and assisted them with food, blankets, medical care and most importantly, sterilization. We have sterilized over 450 dogs & cats from the community to date.

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Focus on rehabilitation of “problem” dogs

This is still our main objective. With our expertise in animal behavior we need to make sure we focus on taking in misunderstood dogs with behavior and medical issues that need our care. Being one of the few true rehabilitation centres for dogs we need to not lose sight of our vision and to assist other shelters with their “problem dogs” Apart from our call outs to our neighbouring areas for abused and abandoned animals we need to make sure we stay true to this vision. We can assist families in rehoming their family pets but if the dogs are happy go lucky pets these should not be coming into the centre. We are the last chance for the dogs in our centre and we need to make sure we can accommodate as many “problem dogs” as possible. With the type of dogs coming into our centre our rehoming numbers only average about 6 per month but considering the dogs natures when they come into the centre, we are meeting our goal of 5 per month. Our network division of homing dogs from families and other rescue centres has also seen an increase but not as much as we had hoped. The increase of awareness will hopefully lead to more people choosing our website as their choice to find a loving pet. With our rehoming we have also managed to encourage potential adopters to sterilize their existing pets. Sterilisation is key to our work and something we need to encourage more. We have successfully rehomed approximately 75 dogs this year and sterilized 123 dogs. This sterilizing of dogs is of utmost importance in preventing many more dogs needing homing. All our dogs are vaccinated, dewormed and micro-chipped as well before rehoming. Increase our fundraising so we can help more animals

Fundraising is always needed, with the increase of the number of dogs in our care and the large amount of specialized vet care and sterilsations we need to keep finding new initiatives to bring in funds. This year we took on various ways of helping to increase our funds. Our sms campaign is still the most successful fundraiser; this money generally covers the cost of our food bill. We have also established a debit order system which guarantees a steady income on a monthly basis which helps with planning. We have increased our merchandise line to increase our sales. We are looking at attending more markets and fundraisers next year to raise more funds.

Provide ongoing training for our staff

Apart from the various workshops we give at the centre to help our staff become more knowledgeable of the animals in our care, we have begun a certification programme where our assistant caregivers attend Puppies in Balance training school where they can receive a caregiver qualifications as well as becoming a qualified puppy trainer. It’s our vision for our assistant caregivers who show their love for the animals in their care to be taught more skills so they can do more and achieve promotions. We have 3 employees studying animal behavior through PetSense College for their certification in animal behavior. We have weekly trainers

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giving workshops at the centre every Tuesday to give our caregivers more tools to work with the dogs in their care. We plan to qualify and certify all caregivers going forward in various animal behavior disciplines.

Beneficiaries Through our click to feed project we have raised on average a ton of food each month for shelters and impoverished communities. Our community service programme has allowed us to have school children come to the centre and learn how to take care of our animals. We are a central point for people to rehome and adopt a pet. We provide advice and guidance on how people can help live harmoniously with their animals. With our vast sterilisations we have helped decrease the amount of unwanted animals. The families that adopt our dogs have well balanced and trained pets with basic obedience and good manners being taught at the centre by the caregivers and trainers. With their individually created booklets for their adopted dogs their families are given the tools to carry on this training. We have saved hundreds of “problem dogs” who just needed guidance and some TLC to help them become the dogs we know they can be. We assist the local shelters with taking in their hard to home dogs, freeing up space for them to take in more adoptable dogs. With our extensive database we help reunite lost and found pets.

Section C

The yearly AGM was held at Farm 100, Schurbeverg, Midrand. The meeting was held on time as stated in the Constitution. At this meeting we discussed our sudden growth and our plans for the future. Staff meetings are held monthly to discuss ways we can improve the running of the rehabilitation centre. Weekly meetings are held with caregivers and trainers to determine rehabilitation programme adjustments and to streamline the care of the dogs

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Financial Report for DogtownSA, NPO 095 264 DogownSA’S Book keeping is done by Elanza Kloppers once a month and then sent on to the accountants. Accounting Officers: Our financials are done by CMA – Certified Master Auditors Incorporated Telephone 011 315 0215 The attached Accounting Officer’s report and annual statement of accounts has been approved by our Office Bearers. TotalExpenditureasperAnnualFinancialStatements=R6402585.00 Salaries:57,86% Advertisingandfundraisers:5,63% Officeexpenses:1,13% Telephone:0,94% ITExpenses(Website):1,04% Security:0.20% Veterinary:12,20% Buildingexpenses/Repairsandmaintenance:5,31% Dogfoodandspecialdietaryitems:6,85% Funding is received through donations, selling of merchandise, sms campaign, back a buddy campaigns, debit orders, gifts in kind, website advertising, sponsor a dog, house a hound, my school memberships, charity shop, fundraising events. No grant proposals were submitted to foreign donors. Income was raised by our staff (fundraiser) and our volunteers See attached Annual Financial Statements.