AGENCY GROWTH SOLUTIONS

About Abstrakt | About You | Our Philosophy | Our Solutions | Establish Next Steps

AGENDA

DIGITAL SOCIAL DIRECT TRADITIONAL

ABOUT ABSTRAKT

• #1 Fastest Growing Privately Held Business in St. Louis• Fly Over 50• St. Louis Business of the Year • SBM Top 20 Business• Top Place to Work in St. Louis - Post Dispatch/Business Journal• Entrepreneurship and Innovation Finalist - Arcus Awards• SBM Best in Business – PR Firms• SBM Best in Business – Top Marketing Firms• Inc. Magazine – Fastest Growing

ABSTRAKT PERFORMANCE

• St. Louis Business Growth Agency

• 3 Divisions: Pipeline | Agency | Social Return

• Our Business Growth Solutions help build, nurture and convert leads into sales

• Nationwide clients within the following niches:

Automotive | Financial | Technology | Industrial | Specialty

ABOUT ABSTRAKT

Abstrakt Team Recognition

#7682014 2012

#32014 2014 2015, 2014

#12013 2012, 2013,

2015

WHY DOES MOST ADVERTISING FAIL?

“Short term vision prevents long term success”

Lack of Plan

Inconsistent Message

Wrong Media Mix

No Execution

No Differentiation from Competitions

No Tracking of Success

ABSTRAKT TEAM

Account Manager Project Manager Media Buyer Creative Director Social Media Manager

Copywriter Graphic Video Design

EXCLUSIVITY

Businesses are fighting for the same customers. For that reason we partner with businesses to attack the competition, steal market share and grow sales!

CLIENT

1

2

4

3

ABSTRAKT GROWTH SOLUTIONS

Website Architecture

SEO

Media Buying

Radio

Television

Digital Advertising

Google Analytics

Direct Mail

Email

Outbound Lead Generation

Print

Other

Sales Support

Social Media Management

Social Marketing

Reputation Management

Reporting

Social Design

DIGITAL

SOCIAL

DIRECT

TRADITIONAL

DIGITAL

DIGITAL OVERVIEW

OUR PROCESS

We combine creative excellence and industry leading talent to deliver transformative business results. Our team works with our clients to create their own, unique strategies built to achieve measurable performance goals.

Website Architecture

SEO

Digital Advertising

Google Analytics

AUDIT RECOMMEND

DEVELOPSTRATEGY

EXECUTESTRATEGY

REPORTRESULTS

REVISE REPEAT

DIGITAL

WEBSITE ARCHITECTURE

Digital campaign execution is only as good as the website you drive your customers to. We re-define your digital customer experience and ensure your website is both improving your bottom-line campaign results and maximizing your customer life-cycle.

• Platform Design/Development• Information Architecture• Conversion Optimization• A/B + Multivariate Testing• Performance Benchmarks

DIGITAL

SEO

How are your customers finding your business? Our goal is not just making your dealership #1 in search rankings, but also creating ROI and driving meaningful business results from your SEO campaign.

• Accessibility – We audit, optimize, and monitor your website architecture to ensure your website is error-free and fully accessible to search engines. • Relevance – Once we identify your target keywords, our team maps out your website content with the most relevant keywords for each part of your dealership website. • Content – We’re always building out new content, whether it’s a blog post about an upcoming vehicle, or a landing page comparing your top-selling model to the competition.• Local Search – Your local search presence needs to be accurate and optimized across all platforms. We correct, monitor, and optimize your local listings in order to maximize your local search visibility.

TERTIARY FEED

PRIMARY FEED

SECONDARY FEED

© 2009-2014 David Mihm, Inc. and SEOmoz, Inc. All rights reserved. All logos are the intellectual property of the companies described.

LEGEND

The Local Search Ecosystem (United States)

DIGITAL

DIGITAL ADVERTISING

We leverage the industry’s most sophisticated digital media technology to drive new leads through paid search and display advertising. Measurement is at the center of everything we do, which means we track all new leads down to the keyword and source.

• Paid Search• Display Advertising• Remarketing• Social Advertising• Dynamic Product Ads• Digital Video• Digital Radio

DIGITAL

GOOGLE ANALYTICS

We configured and manage Google Analytics tracking in order to measure and understand your digital performance. Our team performs real analysis each month, breaking down campaign results and turning website activity into actionable insights.

Reporting Includes:

Google Analytics: All TrafficGoogle Analytics: All Traffic9/1/2015 - 9/30/2015

compared to 9/1/2014 - 9/30/2014

Advanced Segments: westgate trafficConversions: All Goals

Sessions

800

600

400

200

09/2 9/5 9/8 9/11 9/14 9/17 9/20 9/23 9/26 9/29

677

558672

513

729 709

589

412

631567

716

486

632 587 586648 655

westgate traffic: Sessionswestgate traffic: Sessions

18,39118,391Previous: 14,874Previous: 14,874 23.65%23.65%

westgate traffic: New Userswestgate traffic: New Users

9,9009,900Previous: 8,374Previous: 8,374 18.22%18.22%

westgate traffic: Bounce Ratewestgate traffic: Bounce Rate

21.42%21.42%Previous: 18.32%Previous: 18.32% 16.91%16.91%

westgate traffic: Pages / Sessionwestgate traffic: Pages / Session

7.557.55Previous: 7.92Previous: 7.92 -4.67%-4.67%

westgate traffic: Avg. Sessionwestgate traffic: Avg. SessionDurationDuration

4:094:09Previous: 3:58Previous: 3:58 4.57%4.57%

Source / MediumSource / Medium SessionsSessions New UsersNew Users Bounce RateBounce Rate Pages / SessionPages / Session Avg. SessionAvg. SessionDurationDuration

google / organic 17.29%6,267 vs 5,343

6.85%3,149 vs 2,947

-16.90%11.68% vs 14.06%

5.97%9.51 vs 8.97

9.67%5:04 vs 4:37

(direct) / (none) 73.24%4,149 vs 2,395

78.49%2,415 vs 1,353

101.46%33.48% vs 16.62%

-18.90%5.61 vs 6.92

-11.34%3:29 vs 3:56

google / cpc 4.27%2,879 vs 2,761

10.68%1,430 vs 1,292

7.48%17.09% vs 15.90%

-19.70%6.27 vs 7.81

-10.58%3:00 vs 3:22

bing / organic 19.93%1,029 vs 858

3.78%467 vs 450

-4.71%4.66% vs 4.90%

6.87%12.53 vs 11.73

44.78%8:05 vs 5:35

lotlinx / cpc ∞752 vs 0

∞556 vs 0

∞23.14% vs 0.00%

∞2.04 vs 0.00

∞1:15 vs 0:00

yahoo / organic -1.40%704 vs 714

-1.78%387 vs 394

-15.80%6.25% vs 7.42%

22.18%13.05 vs 10.68

5.26%5:39 vs 5:22

westgatechryslerjeepdodgeindiana.comwestgatechryslerjeepdodgeindiana.com

Google Analytics: All Traffic

Questions? Call us at (949) 515-4447 - www.pixelmotion.comPage 2 of 8

Top ReferralsTop Referrals9/1/2015 - 9/30/2015

compared to 9/1/2014 - 9/30/2014

Advanced Segments: westgate trafficConversions: All Goals

Sessions

110

82.5

55

27.5

09/2 9/5 9/8 9/11 9/14 9/17 9/20 9/23 9/26 9/29

6556

7567

4956

38

67

34

67

4756

4047

6658

westgate traffic: Sessionswestgate traffic: Sessions

1,7081,708Previous: 1,858Previous: 1,858 -8.07%-8.07%

westgate traffic: New Userswestgate traffic: New Users

944944Previous: 1,104Previous: 1,104 -14.49%-14.49%

westgate traffic: Bounce Ratewestgate traffic: Bounce Rate

18.09%18.09%Previous: 16.36%Previous: 16.36% 10.57%10.57%

westgate traffic: Pages / Sessionwestgate traffic: Pages / Session

7.357.35Previous: 6.64Previous: 6.64 10.69%10.69%

westgate traffic: Avg. Sessionwestgate traffic: Avg. SessionDurationDuration

4:324:32Previous: 3:28Previous: 3:28 30.53%30.53%

SourceSource SessionsSessions New UsersNew Users Bounce RateBounce Rate Pages / SessionPages / Session Avg. SessionAvg. SessionDurationDuration

jeep.com 15.94%240 vs 207

15.32%143 vs 124

158.75%5.00% vs 1.93%

-9.30%10.03 vs 11.05

-4.21%4:37 vs 4:49

dodge.com -14.12%225 vs 262

-24.49%111 vs 147

482.22%8.89% vs 1.53%

-13.03%8.01 vs 9.21

-33.25%3:33 vs 5:20

eastwestgate.adpcrm.net

∞94 vs 0

0.00%0 vs 0

0.00%0.00% vs 0.00%

∞8.89 vs 0.00

∞18:59 vs 0:00

ramtrucks.com -31.54%89 vs 130

-12.31%57 vs 65

46.07%2.25% vs 1.54%

18.99%9.53 vs 8.01

23.57%5:35 vs 4:31

autotrader.com 38.98%82 vs 59

0.00%32 vs 32

-60.03%6.10% vs 15.25%

-2.44%7.57 vs 7.76

76.06%5:36 vs 3:11

autos.lotlinx.com -84.30%68 vs 433

-85.27%47 vs 319

-8.41%30.88% vs 33.72%

39.92%3.76 vs 2.69

6.81%1:58 vs 1:50

cars.com -35.79%61 vs 95

34.48%39 vs 29

-48.09%1.64% vs 3.16%

-15.35%9.82 vs 11.60

16.44%5:54 vs 5:04

westgatechryslerjeepdodgeindiana.comwestgatechryslerjeepdodgeindiana.com

Google Analytics: All Referrals

Questions? Call us at (949) 515-4447 - www.pixelmotion.comPage 5 of 8

• Acquisition• Audience• Benchmarking• Conversions• Mobile Apps

DIGITAL

DIGITAL CREATIVE

SOCIAL OVERVIEW

Online social presence is a must for every business. We take care of managing your social presence so you can focus on running your business.

OUR PROCESS

AUDIT RECOMMEND

DEVELOPSTRATEGY

EXECUTESTRATEGY

REPORTRESULTS

REVISE REPEAT

SOCIAL

Social Media Management

Social Marketing

Reputation Management

Reporting

Social Design

SOCIAL MEDIA MANAGEMENT

Our social content strategy provides brands with detailed plans aligned with their business objectives. Our consultants and strategists work closely with clients to set goals, perform social audits, conduct competitive and business analyses, and craft an overall social brand identity

and social media strategy.

• Digital Design Consistency• Personalized Posts on Multiple Sites• Market Positive Reviews• Social Media Competitor Analysis• Ad Management - Creative Services• Monthly Social Media Event

*Custom Social Media Marketing Strategy *Re-Direct *Database *Brand Focus **Guaranteed 3,000 New Fans per Year

• Monthly Social Marketing Consultation *Campaign Analytics *Ongoing Marketing Strategy *Best Practice Recommendations *In-Store Event Coordination

FACEBOOK TWITTER LINKEDIN INSTAGRAM YOUTUBE

SOCIAL

SOCIAL MARKETING

SOCIAL

SOCIAL CONQUEST MARKETING SOCIAL DATABASE MARKETING SOCIAL EVENT MARKETING

Increase your Customer Retention and Market Share by focusing Social Media Marketing dollars on the group that has the highest liklihood of buying from your dealership.

Filters include:• Location • Lifestyle • Interests • Buying behavior • Age

Leveraging the information you have on your existing customers to create targeted Facebook ad campaigns that are intended to reach an audience that’s similar to your existing customers allows you to increase sales.

Includes: • Relevant customer data • Customer segmentation • Relationship marketing • Sales Campaigns • Service Reminders

Retailers and local businesses often run in-store events. However, most businesses are challenged with the promotion of their events. We use Facebook events to help you gain more foot traffic.

Includes:• Custom messages • Targeted Facebook ads • Increase shares • Increase tagging

REPUTATION MANAGEMENT

SOCIAL

MONITOR REPUTATION RESPOND TO REVIEWS AMPLIFY REVIEWS

Our team of experts solicit new online reviews by sending requests to your previous service and retail customers automatically from your DMS. This white glove service will respond to both positive and negative reviews, and will strive to an immediate positive impression online.

Includes:• 24/7 reputation monitoring • Internet reputation protection

When customers write exceptionally negative (or positive) reviews, we reach out and post a response. Initially unhappy customers become your fiercest advocates when their complaints are handled rapidly and with a personal touch.

Includes: • Punctual responses • Apologies to dissatisfied customers and incentives to win them back • Crisis management • Service Reminders

We manage and respond to both positive and negative consumer reviews. We then push positive reviews to external sites, such as cars.com for increased consumer interaction and exposure.

Includes:• Publish positive reviews in marketing and social media to win new customers • Increased visibility

REPORTING

SOCIAL

SOCIAL ENGAGEMENT REPUTATION MANAGEMENT WEB CONVERSIONS

Our social engagement reports make it easy to analyze your paid, owned, and earned activity from all of your social networks. These reports quickly highlight the impact of your brand’s activities and optimize real business outcomes for your organization.

Includes:• Ad impressions • Ad reach • Total engagements • Total impressions • Link clicks

Our platform automatically collects your reviews from all of the major automotive and general-purpose review sites.

Includes: • Recovers disgruntled customers and prevents negative reviews • Monitors customer reviews across scores of third-party review sites in real-time • Captures and amplifies positive reviews to reach a broader audience

Data collection and management through the use of Google Analytics provides you with a single, accurate view of the customers visiting your website.

Includes:• Audience Reporting • Acquisition Reporting • See which keywords, ads, ad groups, and campaigns are best at driving valuable customer activity • Understand your ROI and make better informed decisions about your ad spend.

SOCIAL DESIGN

Social media platforms should be treated as extensions of your brand, built to provide a unique and exclusive customer experience. Our team provides custom designs across varying social channels to ensure your brand has a complete online presence.

FACEBOOK TWITTER LINKEDIN INSTAGRAM YOUTUBE

SOCIAL

DIRECT

DIRECT OVERVIEW

Database marketing is the most direct way to communicate with your customers and the prospects that have the highest likelihood of doing business with your company. We design and manage your strategy using the most powerful direct mail and

email solutions available.

OUR PROCESS

AUDIT RECOMMEND

DEVELOPSTRATEGY

EXECUTESTRATEGY

REPORTRESULTS

REVISE REPEAT

Direct Mail

Email

Outbound Lead Generation

DIRECT MAIL

Most successful business growth strategies include direct mail. It is still one of the most effective ways to communicate directly to a target audience one-on-one with a message that makes since to each customer’s particular situation.

• Build your database• Design a Quarterly Rotation• Design result driven packages• Consult on in-store lead management practices• Campaign Analytics

DIRECT

To those who serve or have served our country and community -

I am committed to providing you an easy, pressure free, buying experience that is tailored to your wants, needs AND budget.

Because my father honorably served in the military for over 22 years, I make sure to provide extra care to our military, police, firemen, healthcare providers, teachers and their families. Your service is much appreciated.

Freedom Honda has a great support team with people who care. When you are ready to purchase your next vehicle, please call me. I will �nd you the perfect vehicle without the headache.

I look forward to talking with you soon.

Darryl Merritt Sales & Leasing Professional Freedom Honda Direct: 719-205-4286 / Toll Free 888-510-9639 Email: dmerritt@freedomhonda.net Facebook: facebook.com/dmerrittsalespro www.freedomhonda.net

$500TradeAssistance

Receive an additional $500 for your trade

Sales Special

The offer applies to new or used in-stock vehicles. Must be presented upon arrival at Freedom Honda. Prior sales excluded. See dealer for complete details.

770 Spirit of St. Louis Blvd | Chesterfield, MO 63005

EMAIL

Whenever possible, your strategy should communicate directly to a specific target market while being conservative of budget. For that reason, any of our short term campaigns, branding strategies or long term retention solutions will be enhanced by communication

via email marketing.

• Database Creation• OPT IN / OPT Out Management• Design results driven emails• Design and build landing pages• Mobile Integration• Campaign Analytics

DIRECT

OUTBOUND LEAD GENERATION

Use our Pipeline Sales Solution to gain competitive marketing data, improve brand awareness and create more sales opportunities.

Our Process:

• Cleansing: We make up to eight phone calls to qualify and learn about your targets first hand. We want to confirm who the decision make is, identify their contact information and start gathering critical sales data.

• Introduction: We use a series of phone calls, emails and marketing assets to introduce your products and services to decision makers. Our goal with this part of the process is to have the best possible conversation with your prospect, get an appointment if an opportunity exists and, if not, leave the door open to build a relationship over time.

• Nurture: Our carefully planned multi-touch nurture process has proven successful year after year and is continuously updated to improve effectiveness. We use multiple communication channels to reach the decision makers in your market.

• Appointment: When you receive qualified appointments from our staff, the dirty work is already done for you. No more countless hours of screening and qualifying or dismissing leads – we only send you leads that match your target marketing and predetermined qualifications.

DIRECT

APPOINTMENTSPHASE

NURTUREPHASE

INTRODUCTIONPHASE

OUR PIPELINE SALES PROCESS

CLEANSINGPHASE

Appt. Emailw/Link to

Call Recording

To those who serve or have served our country and community -

I am committed to providing you an easy, pressure free, buying experience that is tailored to your wants, needs AND budget.

Because my father honorably served in the military for over 22 years, I make sure to provide extra care to our military, police, firemen, healthcare providers, teachers and their families. Your service is much appreciated.

Freedom Honda has a great support team with people who care. When you are ready to purchase your next vehicle, please call me. I will �nd you the perfect vehicle without the headache.

I look forward to talking with you soon.

Darryl Merritt Sales & Leasing Professional Freedom Honda Direct: 719-205-4286 / Toll Free 888-510-9639 Email: dmerritt@freedomhonda.net Facebook: facebook.com/dmerrittsalespro www.freedomhonda.net

$500TradeAssistance

Receive an additional $500 for your trade

Sales Special

The offer applies to new or used in-stock vehicles. Must be presented upon arrival at Freedom Honda. Prior sales excluded. See dealer for complete details.

DIRECT CREATIVE

Dear <Fname>,

It gives me great pleasure to introduce a familiar name to you, as

part of our sales staff at Royal Gate Dodge Chrysler Jeep Ram,

Mike Sowards.

Royal Gate Dodge Chrysler Jeep Ram is offering a $200.00 referral for any new or used car, for you or a friend, presenting this letter at time of purchase to Mike.

I am confident that Mike will be able to serve you with the same enthusiasm and passion as he has in the past.

P.S. If you have another vehicle and want it appraised, call me and we’ll discuss it.

Mike’s vast experience in automotive sales and service industry spans over 15 years.

Yours faithfully,Bob KellyOwner - PresidentRoyal Gate Dodge Chrysler Jeep Ram

Royal Gate Dodge Chrysler Jeep Ram | 15502 Manchester Rd. | Ellisville, MO 63011 | royalgatedirect.com

The Place is a brand new 54,000 sq ft establishment being built in the heart of Chesterfield Valley. It’s equipped with a wide variety of unit sizes and opportunities for anyone to design and create their very own personal space away from home!

600 Spirit Valley East Dr. Chesterfield, MO 63005 | 314.478.5251 | ThePlaceInChesterfield.com

JOIN US APRIL 1ST 6PM-9PMAT ST. LOUIS MOTORCARS FOR STL AUTO DETAIL'S UNVEILING OF THE NEW CERAMIC PRO PROTECTIVE PRODUCT.DRINKS AND APPS PROVIDED.

1 ARNAGE DR. CHESTERFIELD, MO 63005

PRE-BUILD PRICING WON’T LAST LONG RESERVE YOUR LUXURY SPACE TODAY!

DIRECT

TRADITIONAL

TRADITIONAL OVERVIEW

Traditional media is the roots of advertising. It encompasses television, print, radio, direct mail and outdoor mediums. The Abstrakt team will determine what traditional media mix will play a role in reaching your target audience.

OUR PROCESS

AUDIT RECOMMEND

DEVELOPSTRATEGY

EXECUTESTRATEGY

REPORTRESULTS

REVISE REPEAT

Media Buying

Radio

Television

Print

Other

Sales Support

TRADITIONAL

MEDIA BUYING

Negotiate and purchase audience targeted time and advertising space to convey a marketing message.

• Abstrakt considers station formats, pricing rates, demographics, geographic and psychographics relating to the advertiser’s particular product or key performance indicator.• All media inventory goes through phases of optimization, which is dependent on budget, type of medium (radio, internet, TV, print etc.), target audience and targeting.

TRADITIONAL

RADIO

SAMPLE SPOT 1

SAMPLE SPOT 3

SAMPLE SPOT 2

SAMPLE SPOT 4

• National, regional and local spot radio• Plan and buy radio schedules that reach our clients’ target audiences.• Rank station formats, analyze age cells, ethnic coverage and more to ensure we are on target with the people you want to reach.• Negotiate advantageous media rates that are well below published SQAD cost per points.• Invoice auditing ensures clients’ are paying for what was exactly received• Placements include English and Spanish language media

RESEARCH PLAN BUY

TRADITIONAL

TELEVISION

SAMPLE AD #1 SAMPLE AD #2

RESEARCH PLAN BUY

• National, regional and local spot television• “On target” television recommendations that effectively maximize the response to our clients’ campaigns• Analysis to determine effective reach, frequency and TRP levels within your target markets and against your target audience.• Negotiation for the best possible TV rates• Post analysis to ensure negotiated rating points are achieved and clients get full value for your media expenditures.• Placements include English and Spanish language media

TRADITIONAL

PRINT

RESEARCH PLAN BUY

• National, regional and local magazines, newspapers, tabloids, free standing inserts, newsletters and more• Review of thousands of consumer, business-to-business and trade magazines, plus newspapers for editorial content, printing quality, circulation verification and target audience delivery• Review of the competitive environments for our client’s products and services• Negotiate below rate card, gain preferred ad positions and free editorial coverage for our clients• Placements include English and Spanish language media

FOR WHEN YOUR PASSION OUTGROWS YOUR GARAGE.

INTRODUCING: THE PLACE

The Place is a brand new 54,000 square foot establishment being built in the heart of Chesterfield Valley that will be complete with a wide variety of unit sizes and opportunities for anyone to design and create their very own personal space away from home!

These specially designed units will house any and all types of big kid toys you can imagine including exotic cars, muscle cars, motorcycles, RVs, boats, jet skis, and any other hobbies or passions you love!

The Place is the very first facility to offer private storage condominium suites for active use in the St. Louis area. All of these condominiums are fully customizable and offer 24 hour security to go along with a country club atmosphere. This is THE place to build your dream suite to enjoy all of your hobbies and passions.

The possibilities are endless and all decisions are completely up to you! This is YOUR space, so do what YOU want with it.

IF YOU ARE SOMEONE WHO IS LOOKING FOR ADDITIONAL GARAGE SPACE, OR WANT TO CREATE THE ULTIMATE “MAN CAVE”, THEN YOU WILL WANT TO CHECK OUT THE PLACE IN CHESTERFIELD AND ALL OF THE INCREDIBLE SOLUTIONS IT PROVIDES.

314-478-5251 | 600 Spirit Valley East Dr. Chesterfield, MO 63005 | www.theplaceinchesterfield.com

1 2 9 9 0 M a n c h e s t e r R d . S u i t e 0 0 2 D e s P e r e s , M O 6 3 1 3 1

w w w . e l l i e c a d e . c o m

OTHER

BILLBOARDS SPONSORSHIPS EVENT MARKETING

RAM TRUCK GIVEAWAY!

TRADITIONAL

• Negotiation of out of home advertising, sponsorship or local event marketing• Facilitation of the overall campaign components• Execution of creative and dealership branding aspects• Integration into the overall marketing mix

TRADITIONAL

SALES SUPPORT

Sell Sheet InfographicCase Study Brochure

Abstrakt strategically integrates a series of marketing assets throughout our Pipeline Sales Process to enhance results and accomplish business growth goals.

CLOUD MOBILITY

Today, CompleteCloud is enabling our clients to work in any place, at any time and on any device. With CompleteCloud all you need is an Internet-enabled device, such as a laptop, smartphone or tablet to access your computer and entire network from the beach, an airport or an off-site location. It doesn’t matter where you are, productivity and efficiency will never be compromised. Our team has the expert knowledge and proven resources to deliver enterprise-grade cloud mobility that can improve the way you work. CompleteCloud will provide your business with greater collaboration, improved responsiveness and better performance. Your employees no longer have to be chained to their desk to access file servers, shared databases and all of your applications. They can be accessed at data center speeds regardless of their location, all while applications and data reside on our high performance, secured servers.

CLOUD MOBILITY BENEFITS

• Enable offline access to corporate files and applications

• Achieve greater employee engagement and satisfaction

• Increase the productivity of your workforce

• Provide better mobile security

• Allow for greater collaboration between employees

• Improve responsiveness to your customers

More and more organizations are recognizing the immense business benefits that come with increased mobility. Mobility is essential to staying connected to your customers and your team; it enables you to be as productive away from your desk as when you are at your desk.

or work here

Work here

yes. here too!

www.avatara-llc.com | 314.983.1832 | 1019 SKINKER PARKWAY, ST. LOUIS, MO 63112, USA

SERVICE MODELThe CompleteCloud ecosystem is built with our partners in mind. The goal is for our partners to maintain and control the executive level relationship with our shared client. We want our partners to have the virtual CIO conversations about workflow enhancements, strategic IT planning and a like. Furthermore, all billing comes from you. Our partners are the ones who maintain all onsite touch points and are the face to the client. Our Avatara help desk team comes around you to support the client with branded tier 1-3 support.

PROJECTS DEPARTMENT• migrations• longterm software projects

TIER 2 & TIER 3

FIELD TECH• on-site support• install/replace equipment

COMPLETE CLOUDSUPPORT GROUP HANDLES

90% OF TICKETS

1% of users send cases a day

YOUR CUSTOMER

VCIO• workflow enhancements• new software decisions• IT strategic planning

ORDERS DEPARTMENT• new users• new software• new equipment

• escalated cases• server builds• 3rd party trouble shooting

PARTNER

1 field tech visit a month for every 100 users

PARTNER

ABNADelivering all-inclusive cloud technology solutions in the engineering space

Background:With 18 years of experience in the civil engineering industry and multiple awards as one of the best and fastest-growing engineering firms in the region, ABNA has significantly contributed to the growth and urban development of St. Louis and other cities in both Missouri and Illinois.

Among ABNA’s successful projects are the I-64/40 design-build projects in the St. Louis area, the Lindbergh Boulevard Tunnel construction beneath Lambert-St. Louis International Airport and the MetroLink cross-county extension. ABNA’s breadth of services and commitment to exceed clients’ expectations has led the company to its rapid growth.

Problem:Throughout ABNA’s success, however, company leadership noticed that their technologyenvironment was not meeting their increased IT system requirements and demands. In response,ABNA made efforts to improve their IT solutions by:

• Hiring an in-house IT resource • Investing in technology upgrades • Outsourcing part of their IT responsibilities and securing a server maintenance contract

Soon the inevitable happened – the same server that was under the maintenance contract crashed, leaving ABNA’s IT system down for three days, heavily impacting the firm’s productivity.

Solution:With a clear interest in new technology solutions, ABNA attended a cloud computing seminar featuring a presentation about CompleteCloud. ABNA’s leadership learned about its fundamentals and applications, which entailed eliminating ABNA’s hardware dependency and implementing an efficient cloud solution. More specific suggestions included the addition of 12 CAD thin clients, 30 general-purpose thin clients and a wireless LAN.

After reviewing the recommendations and receiving a compelling reference from one of our current clients, ABNA was very impressed with the benefits CompleteCloud offered in a cost-effective package. A cost-benefit analysis between other cloud computing vendors and the CompleteCloud solution convinced ABNA’s president, Nicole Adewale, that this was the best option.

ABNA can now focus on delivering projects and expanding the business, instead of worrying about their technology and system performance.

Technology Refresh:

Support:

Disaster Recovery:

Scalability:

Green:

Profitability:

Security:

Mobility:

This is a Thin Client The CompeteCloud Data Center

Your CompleteCloud is monitored, maintained and

upgraded 24/7 right here in the United States. Our help desk is

open all night if you need to chat.

Your hardware, software, data and IT support are 100% backed-up in redundantdata centers. Now that’s a disaster plan!

Opening new locations, hiring newemployees or even downsizing is quick and painless since you only pay one low price per-user.

Thin Clients use a fraction ofthe power and have twice theservice life of desktop PCs. Saving both the environmentand your wallet!

You don’t need to be anaccountant to add up.More Productive + Less Expensive= MORE PROFIT.

Your expensive desktop PCs and servers are moved onto the CompleteCloud. Your Thin Client is your remote control to your Virtual PC. Think of it as the world’s longest mouse and keyboard cable.

An array of super-computers which are so fast and powerful they can mimic every PC and server within your office. Our centers are

redunant, protected by state-of-the-art security and even sheltered from natural disasters. Providing your company with 99.999% reliability.

Since your critical dataresides in CompleteCloud,a lost or stolen laptop will not compromise yoursensitive information.

CompleteCloud users access theirdesktops from anywhere with theirThin Clients, personal computers, laptops, tablets and smart phones.

CompleteCloud delivers a brand new IT Home:

new servers, new Virtual PCs and new Thin Clients;

All with $0 capital investment. Never buy

another computer again.

I.T.

314/ 983-1832www.avatara-llc.comsales@avatara-llc.comUSA / MO / ST. LOUIS / 1019 SKINKER PARKWAY

TRADITIONAL

TRADITIONAL CREATIVE