NOMINEE INFORMATION

Mary Ann Calogera, CMCA, AMS, ARM: When I started as a temp for RCP Management in 2005, I never could have imagined how passionate I’d become about the property management industry. I quickly fell in love with the work I was doing and was hired as a Community Manager. During my five years at my first site, I was constantly learning—from drainage to municipal service agreements and more. I loved that each day offered me a fresh, new opportunity to learn and grow.

As I continued to grow in my career, I took on the challenge of a Masters community, allowing me to dive head first into DCA inspections and challenged elections, to name a few. I have also had the honor of earning my CMCA, AMS and ARM for IREM, as I continue to pursue the highest designation. I have been the recipient of two Jules Frankel Manager Educational Assistance Program awards. Each site I have worked at, and the experiences I’ve had have helped shape me as the Property Manager I am today.

In my spare time, I love to read the many newsletters and blogs posted by trusted vendors in our industry. With a field that is constantly changing, arming yourself with knowledge is the only way to keep up! Outside of my passion for our field, I am a proud wife (to Dennis) and mother to Danielle and Alexandra. I enjoy spending time with my very spoiled Dachshund, Ray Ray, and traveling with my family. It would be an honor to be the recipient of this award.

Stephanie Harmon, CMCA, AMS, PCAM: My name is Stephanie Harmon and for the past 20 years, I have been a community manager with FirstService Residential, AAMC. Currently the manager at a large scale active adult community in Monroe Township, in addition to being a great daughter, sister and amazing aunt to 15 nieces and nephews.

Growing up in a household of five children, an individual must discover creative ways to be heard and be able to think quickly on their feet in order to avoid the wrath of an older brother or sister, little did I know that my childhood was helping me develop skills for my future in association management.

I’ve always considered myself to be a bit of an athlete and obtained a BS from Rutgers University with ambitions of going into sports medicine. During my junior year of college, I conducted an independent study at an active adult community, before they were popular,

which changed my life. I knew I would never be at peace working a regular 9-5 job, always yearning for more intellectual and creative fulfillment, so of course the only career choice to make was one in association management.

Needing to generate some cash flow, I accepted an entry level position at that same adult community and within a years’ time developed a level of curiosity about the industry that could not be denied. Eagerly devouring knowledge to obtain CAI accreditations, while working to develop relationships and human connections with the people I met. My belief that there is a better way to integrate work and play motivates me not to just be a community manager but to channel my passions to truly enhance the lives of the homeowners, vendors and co-workers.

I did not think that anything would fill me with as much personal and professional pride as the day I received my PCAM designation. However being nominated for this award amongst so many talented managers is an honor and truly humbling.

Thanks for spending your time learning a little more about me.

Candace Bladt Community Manager of the Year Nominees

Nicole Martone, CMCA, AMS, PCAM: As we all know, property management can be a thankless job. There aren’t many times that that the energy and passion that we put into our jobs are recognized, which makes being nominated for this honor all the more rewarding. I didn’t set out to have a career in property management, do any of us? My educational background is in computer science. I stumbled into property management when an openingbecame available at a local high-rise building management office. It was right before the chaos of Y2K. My computer science background became quite handy as we were frantically trying to save the building from the Y2K pitfalls that we were warned about. Thankfully it was all for naught. Just as thankfully, I was able to continue to use my IT knowledge to enhance operations of the management office and future buildings that I would work with.

Throughout my career, I am always surprised at what a small industry we are in. I am proud of the fact that the relationships that I’ve cultivated during my career have afforded me the

opportunity to grow my reputation and network, as well as my personal life. I’ve made many good friends throughout my career. I have also been able to have a thriving career while getting married and having children, which any mother knows is another full-time job. As such, until recently earning my PCAM, my accolades have been more personal than professional. I was a proud Cub Scout Leader for both of my sons’ scouting dens, as well as Treasurer for my local public library Board of Trustees, and lastly a support system to my husband who has been a volunteer firefighter for 23 years and recently a Chief of the department for eight years.

As my children have grown, I’ve been able to focus on further growing my career. In the past three years I have earned my CMCA, AMS, and PCAM credentials and have been promoted to Community Director within my management company. I also serve as the chairperson of our company high-rise managers’ group.

Martinia Heath, CMCA, AMS: I’ve been blessed to have been trained and mentored by the principles of Corner Property Management, AAMC since October of 2016. I have the pleasure of being an onsite manager of a 702-unit condominium association as well as oversee a 242-unit co-op.

In 2019, I set a goal to obtain my certifications and increase my participation in CAI. I accomplished this goal and I now have my CMCA and AMS. This past September I had the opportunity to be a part of the PCAM case study done at my association. This inspired me to further my education so I too can become a PCAM. I’m also honored to have been selected to be apart of the newly formed Women’s Committee for CAI.

In my life outside of work, I’m a mother to two beautiful girls ages sixteen and eight, a mentor for teenage girls, and a HS track & field coach. I along with three of my friends own a company

called JUSBECUZ. Our organization focuses on Alzheimer’s and Dementia care. We host an annual gala that raises funds for Alzheimer’s New Jersey. My favorite quote by Albert Pike says, “What we have done for ourselves alone dies with us; what we have done for others and the world remains and is immortal”. When I first went off to college, I had this vision of becoming a psychologist and “saving the world”. I managed to get my masters but soon realized it wasn’t what I wanted to do with my life. I worked in real estate for over 10 years before getting the opportunity to work in property management. At first I didn’t think it aligned with my life’s plan but most people don’t understand the many hats a manager has to wear. Apart from being present in our lives outside of work, we also must be psychologists, mediators, psychics, politicians, babysitters, best friends, etc. for the communities we manage. Through all my trials and tribulations, both personal and professional, my greatest joy has been managing. As simple as that seems, my purpose in life is helping others and giving back all the love and knowledge I receive daily.

Candace Bladt Community Manager of the Year Nominees

Terry C. Wagner, ARM: I’ve been in this industry since 2001. My greatest reward is seeing my residents’ smile when a problem is solved, when a task is completed, or when they just love their home & community. I have been blessed & honored to work with some fantastic people in this industry, both on the management side & the vendor side. Recently a former board member sent this letter to CAI:

“It is my belief that Terry Wagner should be nominated for CAI Manager of the Year. In 2018-2019 we had many critical challenges, including the final phases of our builder to HOA transition. Terry’s knowledge & experience was instrumental in assuring a successful completion to these many challenges. During her husband’s sudden & very serious illness, Terry returned to work quickly. All during her husband’s illness while he was hospitalized in critical condition, she continued to respond to emails during evenings & weekends. On January 22nd the Tapestry clubhouse experienced a catastrophic failure of our fire suppression

system. Terry remained at the clubhouse until all emergency crews secured the building, she arranged for an overnight fire watch & got the remediation company in that night in preparation to dry the clubhouse out. She arrived onsite to meet with building inspectors at 6:30AM, & immediately put the remediation team in action. Terry continued to manage the remediation process including the repairs to the suppression system & rebuilding of the clubhouse interior. She also came in on days she was not scheduled so she could check on progress & stayed late to address residents’ concerns. Terry continued to work in a construction zone; concrete floors, open doors in the middle of winter, dust everywhere, she refused to abandon the clubhouse office for the more comfortable conditions in her corporate office because she felt the residents needed to know she was there for them. Terry was always smiling & joyful to work with. She was helpful & cheerful to all residents, even though she was going through a stressful time personally. It took great courage and a strongly dedicated professional to carry through under all of those circumstances.”

Kimberlee A. Roberson, CMCA: I began my property management journey 22 years ago as an Executive Assistant to both the Vice President of Residential and the Vice President of Development for a luxury apartment rental company. This gave me a rare opportunity to learn both sides of the industry and led me to realize that I preferred the management and residential side over the development side. After one year in that position I was promoted to an onsite Leasing Consultant where I learned all aspects of management and leasing and was quickly promoted to an Assistant Community Manager and then Community Manager. After staying with that company for eight years I found myself leaving in 2004 and joining the community association management side of the industry as an onsite Community Manager for a condominium association that was in dire straints. After my success onsite, I was then promoted to a Portfolio Manager, managing up to seven communities, which also consisted of several active adult communities.

Throughout my tenure I have been able to maintain a 95% retention rate while utilizing my special skills and education that I have acquired over the years. This includes but is not limited to community retention, new business presentations, contract negotiations, managing the pipeline for new business development, training the staff on various software programs and becoming a CMCA in 2014. I was sought after to save communities that were in distress and in jeopardy of losing their contracts. I found that this is where I thrive.

After staying with that company for nine years I was sought after by Taylor Management Company, AAMC, AMO, where I have found my new home and am the onsite Community Manager at a large scale active adult community in Monmouth County. In the past five years at my current community we have completed everything from transition to completely renovating my two-story 29,000 square foot clubhouse, with no Project Manager. My goal at any community that I manage is to provide the highest level of leadership and customer service while improving the residents’ quality of life and saving the community as much money as possible.

Candace Bladt Community Manager of the Year Nominees

Outstanding Young Professional of the Year NomineesZachary Chambers, CMCA: Zachary Chambers began his career in the Community Management industry in 2015 at the age of twenty-two as On-site Assistant Manager at a 600-unit association in transition from the developer. Within his first several years in Community Management, he dealt with a diverse range of residents, board members, and extremely difficult circumstances. From there, he moved on to assist with a 31-story high-rise along the Hudson River, which helped to groom a very specific set of skills that are necessary in the management of a high-rise. Through excellent mentoring and challenging experiences, Zachary was promoted to a Portfolio Community Manager in December of 2018. There have been many gratifying moments over the years for Zachary, but perhaps one of the most rewarding aspects of management is learning how to successfully adapt and communicate with each new community. Solid and reliable relationships are built through trust and they are not only limited to the residents and board members but also encompass professional contractors and advisors.

For the field of property management to continue progressing in 2020, Zachary believes that a more useful integration of technology into the field would allow for more efficient and effective managing. A vital aspect of community management is the teamwork that takes place within the management company. From administrators to the accountants, there are many moving parts that require fluid and precise actions to provide outstanding service. Technology can be better utilized to provide a more efficient platform which empowers a more productive management team, while saving time and energy. In November of 2019, Zachary obtained his CMCA Certification and he has several professional goals for 2020. Currently, he is enrolled in two courses, Financial Management and Facilities Management, which upon completion will assist in obtaining his AMS certification. Zachary is dedicated to furthering his career through education and guidance and will continue to utilize the many opportunities and resources that are available.

Shelby A. Evans, CPA, CMCA: As a Portfolio Manager at GEM Property Management, located in Totowa, NJ, I enjoy the task of wearing many hats in my day to day work life. As we all know, dull moments in this industry do not exist. One minute I’ll be arranging the removal of a raccoon out of an attic, and the next be using my CPA background to analyze and advise on the financial situation of a community.

During my time being involved with CAI, I have obtained my CMCA, built great lasting relationships through the F.A.S.T. Committee involvement and advanced my understanding of community association law. The CAI network and educational courses helped me greatly during the past year, when I was tasked with spearheading the merger of another property management firm into ours. Once the deal was closed, the real work began. As the onboarding specialist, assisting over 40 new community associations, I helped our team navigate the merging of company cultures, ensure the financial accurateness of association’s

records and led communication with the residents.

While at the office, I strive to lead by example and set the mindset of continuous improvement. Throughout the past few years, I helped modernize the office’s processes and digitalize all our records for easy online retrieval, with the goal of decreasing administrative downtime and increasing time for client value added services.

I understand and cherish the value of CAI, and over the past few years, it has started to feel like a family. I would like to thank all the industry leaders who picked up the phone and assisted me through solving a complicated problem and all the vendors that performed amazing work at the properties, creating a positive reflection in the eyes of the association’s Board of Directors! This industry is a relationship business, and I truly appreciate the atmosphere CAI cultivates to allow these relationships to grow.

In the future years, I look forward to obtaining additional management certifications, helping the chapter meaningfully grow and providing a great property management experience to all the residents and associations I am involved with.

Jessica Hatton: Jessica Hatton, often to referred to as the lady in red, has worked as a Marketing and Business Development Professional with City Fire Equipment Company for the last five years. She came to City Fire after leaving a ten-year medical career behind, to pursue a career in Marketing. Within a short time, Jessica quickly become a constant fixture within the property management industry and continues to leave her special mark. Quite often you would find Jessica at two or three industry events in one day and at times running around with her camera in hand to help capture it. For those who know Jessica, this comes as no surprise, she leads her career with a passion for helping and serving others. She is often among the first to volunteer her knowledge, time and talent to help promote the associations in which she is a member of and the communities in which she serves.

Jessica continues to make a significant impact on the Property Management Industry and in the various other associations she is a member by actively getting involved. Jessica has proudly served as a member of the CAI’s F.A.S.T. Committee for the last three years and will be serving on the Women in Leadership Committee in 2020. She currently sits on the Executive Board for IREM New Jersey and is Co-Chair of their Programs Committee and Young Professionals Committee. For BOMA New Jersey, she sits on their Long Range Planning Committee, PR Committee, and Chairs their Young Professionals Group. She is also an Ambassador for the Hudson County Chamber. In her spare time, she serves her local community as a Volunteer Firefighter, volunteers her time to several non-profit organizations, rescues dogs in need of homes, and further develops her skills as a professional photographer.

Outstanding Young Professional of the Year Nominees

Community Association Board of the Year (Over 1,000 Units)

The Sixty Acres Reserve Condominium Association is a residential community that was constructed in ten phases during the 1980’s and completed in 1987. There are 122 buildings with 1086 units

One of our biggest successes this last year was the coming together of the Board Members to create a better environment for our homeowners and develop a positive relationship with the association’s service providers and maximizing the funds of the association.

In addition, with the assistance of McGovern law firm, we collected in excess of $650,000 of delinquent assessments.

Amenities include a clubhouse, two outdoor pools, two tennis courts, two basketball courts, two playgrounds and a baseball field. The sports courts are for use by owners and their tenants.

Other successes include:

• Completed a $100,000 tree removal project and removed a total of 98 trees adjacent to buildings.• Completed an $80,000 project to clean debris from the detention basins and water channels in 2019. • Completed the remodeling of the entire pool area to include the pool coping, re-plaster of pool and tile. The pool

filters, pumps and piping have also been replaced. • All new chaise lounge chairs were purchased including the matching picnic area awning.• Gutters are cleaned twice each year to help prevent ice damming. • 1/3 of the buildings are power washed each year • Requires unit owners to have their dryer vents cleaned annually and provide documentation to the association • Requires unit owners to have their chimneys inspected and cleaned annually and provide documentation to the

association • Conducts sidewalk inspections and makes repairs as needed twice each year • Initiated a 10-year siding replacement program and they are currently finishing year four • Requires certificates of insurance from all owners and tenants • Requires a census from all unit owners and tenants that informs the association of the occupant names, their vehicles

and contact information • Implemented a work order system that requires a one to three day turn around on all external repairs to help prevent

interior damage • Initiating a roof replacement plan that will begin in three years per the Reserve Study

Clearbrook Community Association is a premier active adult community consisting of 18 individual associations encompassing 2026 units governed by a master association.

Being built in the early 1970’s the community is nearing its 50th birthday. The Board has always consisted of nine dedicated Directors that take responsibilities seriously, proof of that is in the finances. The Board is proactive in maintaining all the common facilities to continue their attraction for current and future buyers.

They were self-managed for many years until deciding recently to hire a management company, Taylor Management Company, AAMC, AMO. Under the direction of the Board along with Taylor Management Company, AAMC, AMO the community is soaring to new heights in the active adult world. Clearbrook would be a great choice for “Community of the Year” over 1,000 units.

Community Association Board of the Year (Under 1,000 Units)

Stonebridge Community Association consists of 947 single family and duplex homes. The homes range in size from 1,700 to 3,200 square feet and are available in 19 different floor plans. Stonebridge is a gated community that welcomes active adults age 55 and better. This suburban community is located in Monroe Township, New Jersey. It is located within easy distance of Historic Princeton, New York City, and Philadelphia. The location and the diverse setting of picturesque farmland and woodlands, gives residents the best of suburban living.

The 41,000 square-foot clubhouse is one of the largest in New Jersey and it provides amenities that appeal to the Stonebridge residents. There are both indoor and outdoor amenities available including an indoor and outdoor swimming pool. There is a fitness center, aerobics room, craft room, card rooms, library, billiard room, theater, meeting rooms and a ballroom that seats over 500 people with a large stage for entertainment and performances. There are also sports courts for tennis and bocce ball.

Taylor Management Company, AAMC, AMO has provided a full service staff that includes a lifestyle director available to help residents plan their recreation and social activities. There are several social groups that meet regularly to share their interests such as art classes, dance lessons, book clubs, cards, and much more.

Stonebridge has a 24/7 onsite nurse with her own office and exam room. In the past year, the Stonebridge nurse has received over 10,000 calls/visits.

Darlington Ridge Condominium Association, Inc.: Tucked away in the Northwest corner of Bergen County, NJ in the foothills of the Ramapo Mountains, Mahwah’s Darlington Ridge was established in 1988 and offers 1, 2, and 3-bedroom condominiums, townplexes, and townhouses to its diverse residents. Darlington’s seven-member Board of Trustees includes individuals with professional expertise in areas including business, technology, education, public relations, and accounting. Board members often refer to CAI periodicals for important information and education. Darlington has also enjoyed a consistent ten-year relationship with their CMCA-accredited Property Manager.

Darlington Ridge volunteers and professionals have worked together to achieve an impressive number of improvement projects that keep the property in top shape and make it a highly sought-after community. In 2019 alone, Darlington Ridge completed major projects that included: pool resurfacing, final phase replacement of concrete step stoops and brick wall facades, replacement carpeting in condominium landing/entrances, new planting beds and additional trees in the buffer area, new speed humps to calm traffic, and new entrance railings to increase resident safety.

Darlington’s budget committee members meet monthly to monitor expenditures and ensure that sufficient funding is available for upcoming and future projects. Among its many fiduciary responsibilities, the committee maintains close oversight on operating, deferred maintenance, and reserve accounts.

Darlington Ridge community members participate in numerous volunteer committees that include landscaping, parking, pool, alternate dispute, by-laws, and pets. The social committee hosts a number of events each year including a Memorial Day “bagels by the pool” event, a Labor Day “hotdog barbecue,” as well as children-friendly Halloween parties and Spring Egg Hunts. Each year at holiday time, a volunteer appreciation dinner is held to thank everyone for their efforts and a job well done!

In Spring 2019, the Board delivered to residents an anonymous electronic survey to help measure community satisfaction and learn about areas of concern. The survey attracted an overwhelming response and revealed that 87% of residents expressed overall satisfaction with living in the community and 76% would recommend Darlington Ridge to a perspective buyer. This testimony certainly supports the strength and desirability of this outstanding condominium community.

Wyngate at Medford Homeowners Association is an active adult community of 227 single-family homes, 30 affordable twin homes and 430 residents. Construction began in 2009 and was completed in 2018. A very successful transition from the builder to the Community was completed in 2019. The hub of the Community is a 6,000 square-foot Clubhouse containing a gathering room for large community events, a sports lounge with billiards table, a well-equipped exercise room, an extensive library and a multi-purpose room with kitchen. Outdoor amenities include a large swimming pool with spa and patio, tennis, bocce and shuffleboard courts.

Wyngate is fortunate to have a diverse set of retired professionals, many who serve on the Board of Trustees or on one of eight support committees. Each committee is well run and has an assigned member of the Board as an involved liaison. The Board, with the help of the Finance Committee including several CPAs, actively develops the annual budget, and manages investment of long-term reserve funds to generate good returns. Over the past 4 years homeowner dues increases were a modest 1%.

Communication with the community is a high priority of the Board. The Communication Committee publishes a quarterly newsletter, a monthly calendar, a weekly update and quick notice e-mails. To enhance community feedback, the Board recently sponsored an extensive survey that had an exceptional 77% resident response. Survey results will help determine future improvements and amenity additions. Maintaining excellent condition of landscaping and facilities is also a key Board focus with very knowledgeable and effective committees for each.

To ensure a friendly, inviting and active community, the Board has established three social committees consisting of Welcoming, Lifestyle and Pool. Under this social umbrella, there are twenty-nine clubs that provide a diverse set of activities including exercise, cards, bi-weekly socials, Broadway shows, expert speakers and charitable groups. In additional to the committees, the Board works closely with Prime Management, Inc. to assist in management of day-to-day operations. The combined efforts of the Board, volunteers and Prime Management, Inc. have made Wyngate at Medford a

What really causes Stonebridge to stand out above the rest is the involvement of the Board of Directors. The Board has taken on a three million dollar HVAC project that includes not only the planning but the financing of this very large project. The Board has been working with the builder and is hopeful that the builder will consider reimbursing the association for this expensive replacement of the HVAC system.

The Board has been working very closely with the township during the transition period from the builder to the association. The Board along with the Property and Grounds Committee have been keeping an eye on the release of performance and maintenance bonds to ensure the needs of the community are met..

The Board of Directors along with Taylor Management have participated in many meetings with the township officials, financial/legal advisers, engineers and other parties involved with the many ongoing projects.

The Board considers it their utmost duty to keep the community updated and informed. Therefore, the Board attempts to have monthly Open Board Meetings where the Board is open to resident input. These meetings are often attended by approximately 500 residents.

Community Association Board of the Year (Under 1,000 Units)