No Spitting - Designing User Experiences in Emerging Markets

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Paul Adams Google MEX 2008

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Transcript of No Spitting - Designing User Experiences in Emerging Markets

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Paul Adams Google

MEX 2008

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Life is different.No computers.

Research is hard.

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Life in emerging markets is very different from what we know and understand.

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People.Everywhere.

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Chaos.Organic structures.

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Adaptations.Shortcuts.Workarounds.

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Annotations.Everywhere.

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One of the biggest opportunities is that most of these people have never used a computer.

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USA 304 71

India 1133 5

China 1326 16

%

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One of the biggest challenges is that is that doing research to understand people in these markets is hard.

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Photo credit: www.flickr.com/photos/numstead/483006337/

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The impact of scale.

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Understanding culture.

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Understanding culture.

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Understanding culture.

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Understanding diversity.

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Understanding diversity.

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Paul Adams Google

MEX 2008

[email protected]