No More Lame Conference Calls! · No More Lame Conference Calls!The 6 Principles You Need to Lead...
Transcript of No More Lame Conference Calls! · No More Lame Conference Calls!The 6 Principles You Need to Lead...
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Welcome!
No More Lame Conference Calls!The 6 Principles You Need to Lead Great
Meetings
Byron Van Arsdale, CEO @headset [email protected] M: 512-426-7095
Andrea Palten, VP [email protected] O: 877-253-0275 x300
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How much do your conference calls cost
your company?
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98%
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Your Questions!
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You are a unique leader.
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6 Principles
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People listen for ���their reasons, ���
not yours.
1
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People support what they help to create.
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Connection, ���Connection,���Connection.
3
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Surface the wisdom of the group.
4
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It’s their party and you are the guest.
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What you do is what you get.
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Which Principle resonated with you?
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Before Starting
Leading Closing Follow-up
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When do you normally receive the agenda for your conference calls?
Poll
a) 1-2 days before the call
b) During the call
c) Never
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What are the three things every leader must know
about the agenda?
Before
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Three Things About the Agenda:
Before
1. Send 2 days before the call
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Three Things About the Agenda:
Before
1. Send 2 days before the call
2. Outline specific topics & time allocated
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Three Things About the Agenda:
Before
1. Send 2 days before the call
2. Outline specific topics & time allocated
3. Use it as a scorecard - effectiveness
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What is the benefit of having a consistent pre-conference call
routine?
Before
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What is one pre-conference call routine that could boost your
confidence?���
Before
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Which part of the conference call is most challenging for you?
Poll
a) Before/Starting
b) Leading
c) Closing/Follow-up
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When does a conference call really begin?
Starting
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What phrase do you hear most often at the beginning of a conference call?
Starting
a) “We are waiting for others to join the call” or
“We’ll begin in a few minutes”
b) Weather or sports comments
c) Silence – everyone is on mute
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What happens when the leader says “We are waiting for others to join the call”?
Starting
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How does e(que+e boost conference call
effec(veness?
Leading
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Do you establish conference call etiquette?
Starting
Yes or No?
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How do I get the quiet participants to talk and quiet
the talkative participants?
Leading
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How do you close your conference calls?
Close
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On average, when do most of your calls end where you are a participant?
Starting
a) Couple of minutes early?
b) On time?
c) Late?
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When do you close the call?
Close
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What needs to happen after the call?
Follow-Up
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Action ���Step
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To lead people, walk beside them... ���
As for the best leaders, the people do not notice their
existence. ���
The next best, the people honor and praise. ���
The next, the people fear; ���
And the next, the people hate... ���
When the best leader’s work is done the people say, ���
“We did it ourselves!” ���
Lao Tzu
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Your Questions!
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How to Lead Effective Virtual Meetings Executive Travel Magazine���
April 2013���
BONUS!
Complimentary Leadership Assessment at LeadGreatMeetings.com
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“Love this book! Clear, concise, “ Why didn't I think of that before?” moments.”
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Byron Van Arsdale, CEO http://www.linkedin.com/in/byronvanarsdale [email protected] O: 512-263-2986 M: 512-426-7095
How Can I Help?