C20 Converged Softswitch

Logs and Alarms Reference,Volume 4Release: CVM14 and upDocument Revision: 10.06

www.genband.com

NN10275-909v4

C20 Converged SoftswitchRelease: CVM14 and upPublication: NN10275-909v4Document status: StandardDocument release date: 26 October 2011

Copyright © 2010-2011 GENBAND. All rights reserved. Use of this documentation and its contents is subject tothe terms and conditions of the applicable end user or software license agreement, right to use notice, and allrelevant copyright protections.

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Contents

New in this release 51IEMSmg3200 51IEMSms20x0 51IEMSn4K 51ISPM-ATM 51ISPM-IP 51MAS 51MDM_sudo 52MG4K 52

Logs and alarms fundamentals 55

IEMSmg3200 alarms and logs reference 57MGTH300 57

System impact 57Remedial action 57Attributes 57Format 58Selected field descriptions 58Active message example 59Clear message example 59Associated logs 60Associated OM registers 60

MGTH301 60System impact 60Remedial action 60Attributes 61Format 61Selected field descriptions 62Active message example 62Clear message example 63Associated OM registers 63

MGTH302 63System impact 63Remedial action 63Attributes 63Format 63Selected field descriptions 64Active message example 65

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Clear message example 66Associated OM registers 66

MGTH303 66System impact 66Remedial action 66Attributes 66Format 66Selected field descriptions 67Active message example 68Clear message example 68Associated OM registers 68

MGTH307 68System impact 69Remedial action 69Attributes 69Format 69Selected field descriptions 70Active message example 70Clear message example 72Associated OM registers 73

MGTH309 73System impact 73Remedial action 73Attributes 73Format 73Selected field descriptions 74Active message example 74Clear message example 75Associated OM registers 75

MGTH312 75System impact 75Remedial action 75Attributes 75Format 76Selected field descriptions 76Active message example 77Clear message example 78Associated OM registers 78

MGTH313 78System impact 78Remedial action 78Attributes 78Format 78Selected field descriptions 79Active message example 79Associated OM registers 80

MGTH314 80System impact 80Remedial action 80Attributes 80

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Format 80Selected field descriptions 81Active message example 81Clear message example 82Associated OM registers 82

MGTH315 82System impact 82Remedial action 82Attributes 82Format 82Selected field descriptions 83Active message example 84Clear message example 84Associated OM registers 85

MGTH316 85System impact 85Remedial action 85Attributes 85Format 85Selected field descriptions 86Active message example 87Clear message example 87Associated OM registers 87

MGTH317 87System impact 87Remedial action 87Attributes 88Format 88Selected field descriptions 89Active message example 89Clear message example 90Associated OM registers 90

MGTH318 90System impact 90Remedial action 90Attributes 90Format 90Selected field descriptions 91Active message example 92Clear message example 92Associated OM registers 93

MGTH500 93Remedial action 93Attributes 93Format 93Selected field descriptions 93Active message example 94Associated logs 94Associated OM registers 94

MGTH501 94

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Remedial action 94Attributes 94Format 94Selected field descriptions 95Active message example 95Clear message example 96Associated OM registers 96

MGTH508 96System impact 96Remedial action 96Attributes 97Format 97Selected field descriptions 97Active message example 97Associated OM registers 98

MGTH600 98System impact 98Remedial action 98Attributes 98Format 99Selected field descriptions 99Active message example 100Associated OM registers 100

MGTH601 100System impact 100Remedial action 100Attributes 100Format 101Selected field descriptions 101Active message example 102Associated OM registers 102

MGTH602 102System impact 102Remedial action 102Attributes 102Format 103Selected field descriptions 103Active message example 104Associated OM registers 104

MGTH800 104System impact 104Remedial action 104Attributes 104Format 105Selected field descriptions 105Active message example 106Clear message example 106Associated OM registers 106

IEMSms20x0 alarms and logs reference 107

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AMS300 107Remedial action 107Attributes 107Format 107Active message example 107Clear message example 107Associated OM registers 108

AMS301 108Remedial action 108Attributes 108Format 108Active message example 108Clear message example 108Associated OM registers 108

AMS302 108Remedial action 109Attributes 109Format 109Active message example 109Clear message example 109Associated OM registers 109

AMS303 109Remedial action 109Attributes 109Format 110Selected field descriptions 111Active message example 111Clear message example 113

AMS304 114Remedial action 114Attributes 114Format 114Active message example 114Clear message example 114Associated OM registers 114

AMS304 114Remedial action 115Attributes 115Format 115Active message example 115Clear message example 115Associated OM registers 115

AMS305 115Remedial action 115Attributes 115Format 115Active message example 115Clear message example 116Associated OM registers 116

AMS306 116

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Remedial action 116Attributes 116Format 116Active message example 116Clear message example 116Associated OM registers 116

AMS307 116Remedial action 117Attributes 117Format 117Selected field descriptions 118Active message example 119Clear message example 120

AMS308 121Remedial action 122Attributes 122Format 122Active message example 122Clear message example 122Associated OM registers 122

AMS309 122Remedial action 122Attributes 122Format 123Active message example 123Clear message example 123Associated OM registers 123

AMS310 123Remedial action 124Attributes 124Format 124Selected field descriptions 125Active message example 125Clear message example 126Associated OM registers 126

AMS311 126Remedial action 126Attributes 126Format 126Active message example 127Clear message example 127Associated OM registers 127

AMS311 127Remedial action 127Attributes 127Format 127Active message example 127Clear message example 127Associated OM registers 128

AMS312 128

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Remedial action 128Attributes 128Format 128Active message example 128Clear message example 128Associated OM registers 128

AMS314 128Remedial action 129Attributes 129Format 129Active message example 129Clear message example 129Associated OM registers 129

AMS314 129Remedial action 129Attributes 130Format 130Active message example 130Clear message example 130Associated OM registers 130

AMS315 130Remedial action 130Attributes 130Format 130Selected field descriptions 131Active message example 132Clear message example 132

AMS316 132Remedial action 133Attributes 133Format 133Selected field descriptions 134Active message example 134Clear message example 135

AMS317 135Remedial action 135Attributes 135Format 135Selected field descriptions 136Active message example 137Clear message example 137

AMS318 137Remedial action 138Attributes 138Format 138Selected field descriptions 139Active message example 139Clear message example 140

AMS319 140Remedial action 140

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Attributes 140Format 140Selected field descriptions 141Active message example 141Clear message example 142

AMS320 142Remedial action 142Attributes 142Format 143Selected field descriptions 144Active message example 144Clear message example 144

AMS500 145Remedial action 145Attributes 145Format 145Active message example 145Clear message example 145Associated OM registers 145

AMS500 145Remedial action 146Attributes 146Format 146Active message example 146Clear message example 146Associated OM registers 146

AMS501 146Remedial action 146Attributes 146Format 147Active message example 147Clear message example 147Associated OM registers 147

AMS600 147Remedial action 147Attributes 147Format 148Active message example 148Clear message example 148Associated OM registers 148

AMS601 148Remedial action 148Attributes 148Format 148Active message example 149Clear message example 149

AMS601 149Remedial action 150Attributes 150Format 150

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Active message example 150Clear message example 151

AMS601 151Remedial action 151Attributes 151Format 151Selected field descriptions 152Active message example 152Clear message example 153

AMS800 153Remedial action 153Attributes 153Format 153Active message example 153Clear message example 154Associated OM registers 154

IEMSn4K alarms and logs reference 155N4K300 (backhaulOperStatusChange) 155

Remedial action 155Attributes 155Format 155Selected field descriptions 156Active message example 156Clear message example 156Associated OM registers 156

N4K300 (dnsUserServerOperStatusChange) 156Remedial action 156Attributes 157Format 157Selected field descriptions 157Active message example 158Clear message example 158Associated OM registers 158

N4K300 (dsx1LineStatusChange) 158Remedial action 158Attributes 158Format 158Selected field descriptions 159Active message example 159Clear message example 159Associated OM registers 160

N4K300 (dsx3LineStatusChange) 160Remedial action 160Attributes 160Format 160Selected field descriptions 161Active message example 161Clear message example 161Associated OM registers 161

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N4K300 (linkDown) 161Remedial action 161Attributes 162Format 162Selected field descriptions 162Active message example 163Clear message example 163Associated OM registers 163

N4K300 (linkup) 163Remedial action 163Attributes 163Format 163Selected field descriptions 164Active message example 164Clear message example 164Associated OM registers 164

N4K300 (n4kIpDosThresholdCrossedChange) 164Remedial action 165Attributes 165Format 165Selected field descriptions 165Active message example 166Clear message example 166Associated OM registers 166

N4K300 (n4kIpPingOperStatusChange) 166Remedial action 166Attributes 166Format 166Selected field descriptions 167Active message example 167Clear message example 167Associated OM registers 168

N4K300 (netRefCurrentChange) 168Remedial action 168Attributes 168Format 168Selected field descriptions 169Active message example 169Clear message example 169Associated OM registers 169

N4K303 (appCodeOperStatusChange) 169Remedial action 169Attributes 170Format 170Selected field descriptions 170Active message example 171Clear message example 171Associated OM registers 171

N4K303 (bootCodeOperStatusChange) 171Remedial action 171

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Attributes 171Format 171Selected field descriptions 172Active message example 172Clear message example 172Associated OM registers 172

N4K303 (n4kCardOperStatusChange) 172Remedial action 172Attributes 173Format 173Selected field descriptions 173Active message example 174Clear message example 174Associated OM registers 174

N4K303 (n4kFanOperStatusChange) 174Remedial action 174Attributes 174Format 174Selected field descriptions 175Active message example 175Clear message example 175Associated OM registers 175

N4K303 (n4kModuleOperStatusChange) 175Remedial action 175Attributes 176Format 176Selected field descriptions 176Active message example 177Clear message example 177Associated OM registers 177

N4K303 (n4kPwrOperStatusChange) 177Remedial action 177Attributes 177Format 177Selected field descriptions 178Active message example 178Clear message example 178Associated OM registers 178

N4K303 (n4kSensOperStatusChange) 178Remedial action 178Attributes 179Format 179Selected field descriptions 179Active message example 180Clear message example 180Associated OM registers 180

N4K307 (n4kAuthCapacityUpgradeChange) 180Remedial action 180Attributes 180Format 180

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Selected field descriptions 181Active message example 181Clear message example 181Associated OM registers 181

N4K307 (n4kAuthVocodersUpgradeChange) 181Remedial action 182Attributes 182Format 182Selected field descriptions 182Active message example 183Clear message example 183Associated OM registers 183

N4K601 (appCodeOperStatusChange) 183Remedial action 183Attributes 183Format 183Selected field descriptions 184Active message example 184Clear message example 184Associated OM registers 185

N4K601 (aspOperStatusChange) 185Remedial action 185Attributes 185Format 185Selected field descriptions 185Active message example 186Clear message example 186Associated OM registers 186

N4K601 (bootCodeOperStatusChange) 186Remedial action 186Attributes 186Format 186Selected field descriptions 187Active message example 187Clear message example 187Associated OM registers 188

N4K601 (dnsUserServerOperStatusChange) 188Remedial action 188Attributes 188Format 188Selected field descriptions 188Active message example 189Clear message example 189Associated OM registers 189

N4K601 (dsx1LineStatusChange) 189Remedial action 189Attributes 189Format 189Selected field descriptions 190Active message example 190

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Clear message example 191Associated OM registers 191

N4K601 (dsx3LineStatusChange) 191Remedial action 191Attributes 191Format 191Selected field descriptions 192Active message example 192Clear message example 192Associated OM registers 192

N4K601 (isdnLapdInstanceOperStatus) 192Remedial action 192Attributes 193Format 193Selected field descriptions 193Active message example 194Clear message example 194Associated OM registers 194

N4K601 (n4kAuthCapacityCodeChange) 194Remedial action 194Attributes 194Format 194Selected field descriptions 195Active message example 195Clear message example 195Associated OM registers 196

N4K601 (N4kAuthCapacityUpgradeChange) 196Remedial action 196Attributes 196Format 196Selected field descriptions 197Active message example 197Clear message example 197Associated OM registers 197

N4K601 (n4kAuthorizationCapacityDaysLeft 197Remedial action 197Attributes 198Format 198Active message example 198Clear message example 198Associated OM registers 198

N4K601 (n4kAuthorizationCapacityDaysLeftChange) 198Remedial action 198Attributes 198Format 199Selected field descriptions 199Active message example 200Clear message example 200Associated OM registers 200

N4K601 (n4kAuthorizationVocodersDaysLeft 200

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Remedial action 200Attributes 200Format 200Active message example 200Clear message example 201Associated OM registers 201

N4K601 (n4kAuthorizationVocodersDaysLeftChange) 201Remedial action 201Attributes 201Format 201Selected field descriptions 202Active message example 202Clear message example 202Associated OM registers 202

N4K601 (n4kAuthVocoderCodeChange) 202Remedial action 202Attributes 203Format 203Selected field descriptions 203Active message example 204Clear message example 204Associated OM registers 204

N4K601 (n4kAuthVocodersUpgradeChange) 204Remedial action 204Attributes 204Format 204Selected field descriptions 205Active message example 205Clear message example 205Associated OM registers 205

N4K601 (n4kCardOperStatusChange) 205Remedial action 206Attributes 206Format 206Selected field descriptions 206Active message example 207Clear message example 207Associated OM registers 207

N4K601 (n4kIpPingOperStatusChange) 207Remedial action 207Attributes 207Format 207Selected field descriptions 208Active message example 208Clear message example 208Associated OM registers 208

N4K601 (sctpAssocOperStatusChange) 208Remedial action 208Attributes 209Format 209

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Selected field descriptions 209Active message example 210Clear message example 210Associated OM registers 210

ISPM-ATM alarms and logs reference 211BITS300 211

Remedial action 211Attributes 211Format 211Active message example 211Clear message example 211Associated OM registers 212

BITS301 212Remedial action 212Attributes 212Format 212Active message example 212Clear message example 212Associated OM registers 212

BITS500 212Remedial action 213Attributes 213Format 213Active message example 213Clear message example 213Associated OM registers 213

BITS600 213Remedial action 213Attributes 213Format 213Active message example 214Clear message example 214Associated OM registers 214

BITS601 214Remedial action 214Attributes 214Format 214Active message example 214Clear message example 215Associated OM registers 215

BITS610 215Remedial action 215Attributes 215Format 215Active message example 215Clear message example 215Associated OM registers 215

BITS612 215Remedial action 215

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Attributes 216Format 216Active message example 216Clear message example 216Associated OM registers 216

IWBM500 216Remedial action 216Attributes 216Format 216Active message example 217Clear message example 217Associated OM registers 217

IWBM501 217Remedial action 217Attributes 217Format 217Active message example 217Clear message example 217Associated OM registers 218

IWBM502 218Remedial action 218Attributes 218Format 218Active message example 218Clear message example 218Associated OM registers 218

IWBM503 218Remedial action 218Attributes 219Format 219Active message example 219Clear message example 219Associated OM registers 219

IWBM504 219Remedial action 219Attributes 219Format 219Active message example 220Clear message example 220Associated OM registers 220

IWBM505 220Remedial action 220Attributes 220Format 220Active message example 221Clear message example 221Associated OM registers 221

IWBM600 221Remedial action 221Attributes 221

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Format 221Active message example 221Clear message example 221Associated OM registers 222

IWBM601 222Remedial action 222Attributes 222Format 222Active message example 222Clear message example 222Associated OM registers 222

IWBM602 222Remedial action 223Attributes 223Format 223Active message example 223Clear message example 223Associated OM registers 223

IWBM603 223Remedial action 223Attributes 223Format 223Active message example 224Clear message example 224Associated OM registers 224

IWBM700 224Remedial action 224Attributes 224Format 224Active message example 224Clear message example 224Associated OM registers 224

IWBM701 224System impact 225Remedial action 225Attributes 225Format 225Selected field descriptions 225Active message example 226Clear message example 226Associated logs 227Associated OM registers 227

IWBM702 227Remedial action 227Attributes 227Format 227Selected field descriptions 227Active message example 228Clear message example 228Associated OM registers 228

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IWBM800 228Remedial action 228Attributes 228Format 228Active message example 229Clear message example 229Associated OM registers 229

IWBM801 229Remedial action 229Attributes 229Format 229Active message example 229Clear message example 230Associated OM registers 230

IWBM802 230Remedial action 230Attributes 230Format 230Active message example 230Clear message example 230Associated OM registers 231

IWBM803 231Remedial action 231Attributes 231Format 231Active message example 231Clear message example 231Associated OM registers 231

SPM313 231Remedial action 232Attributes 232Format 232Selected field descriptions 232Active message example 233Clear message example 233Associated OM registers 233

SYNC202 233Remedial action 233Attributes 234Format 234Selected field descriptions 235Active message example 237Clear message example 237Associated OM registers 238

XNET607 238Remedial action 238Attributes 238Format 238Selected field descriptions 239Active message example 239

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Clear message example 239Associated OM registers 239

ISPM-IP alarms and logs reference 241NODE300 241

Remedial action 241Attributes 241Format 241Selected field descriptions 242Active message example 242Clear message example 242Associated OM registers 242

NODE303 242Remedial action 242Attributes 242Format 242Active message example 243Clear message example 243Associated OM registers 243

NODE323 243Remedial action 243Attributes 243Format 243Selected field descriptions 243Active message example 244Clear message example 244Associated OM registers 244

NODE450 244Remedial action 244Attributes 245Format 245Selected field descriptions 245Active message example 245Clear message example 245Associated OM registers 246

NODE500 246Remedial action 246Attributes 246Format 246Active message example 246Clear message example 246Associated OM registers 246

NODE600 246Remedial action 246Attributes 246Format 247Active message example 247Clear message example 247Associated OM registers 247

STOR600 247

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Remedial action 247Attributes 247Format 247Selected field descriptions 248Active message example 248Clear message example 248Associated OM registers 248

TRK203 248Remedial action 248Attributes 248Format 248Selected field descriptions 249Active message example 249Clear message example 249Associated OM registers 249

VOIP800 249Remedial action 249Attributes 249Format 249Selected field descriptions 250Active message example 250Clear message example 250Associated OM registers 250

MAS alarms and logs reference 251MAS102 251

Remedial action 251Attributes 251Format 251Selected field descriptions 252Active message example 253Clear message example 253Associated OM registers 253

MAS103 253Remedial action 253Attributes 254Format 254Selected field descriptions 254Active message example 254Clear message example 254Associated OM registers 254

MAS300 254Remedial action 254Attributes 255Format 255Active message example 255Clear message example 255Associated OM registers 255

MAS301 255Remedial action 255

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Attributes 255Format 256Active message example 256Clear message example 256Associated OM registers 256

MAS302 256Remedial action 256Attributes 256Format 256Active message example 256Clear message example 257Associated OM registers 257

MAS303 257Remedial action 257Attributes 257Format 257Active message example 257Clear message example 257Associated OM registers 258

MAS304 258Remedial action 258Attributes 258Format 258Active message example 258Clear message example 258Associated OM registers 258

MAS305 258Remedial action 259Attributes 259Format 259Active message example 259Clear message example 259Associated OM registers 259

MAS306 259Remedial action 260Attributes 260Format 260Active message example 260Clear message example 260Associated OM registers 260

MAS307 260Remedial action 260Attributes 261Format 261Active message example 261Clear message example 261Associated OM registers 261

MAS308 261Remedial action 261Attributes 261

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Format 262Active message example 262Clear message example 262Associated OM registers 262

MAS309 262Remedial action 262Attributes 262Format 262Active message example 262Clear message example 262Associated OM registers 263

MAS310 263Remedial action 263Attributes 263Format 263Active message example 263Clear message example 263Associated OM registers 263

MAS311 263Remedial action 264Attributes 264Format 264Selected field descriptions 265Active message example 266Clear message example 267Associated OM registers 267

MAS312 267Remedial action 268Attributes 268Format 268Selected field descriptions 269Active message example 270Clear message example 271Associated OM registers 271

MAS313 271Remedial action 271Attributes 272Format 272Selected field descriptions 273Active message example 274Clear message example 274Associated OM registers 275

MAS314 275Remedial action 275Attributes 275Format 275Selected field descriptions 276Active message example 277Clear message example 278Associated OM registers 278

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MAS315 278Remedial action 279Attributes 279Format 279Selected field descriptions 280Active message example 281Clear message example 281Associated OM registers 282

MAS317 282Remedial action 282Attributes 282Format 282Selected field descriptions 283Active message example 284Clear message example 285

MAS320 285Remedial action 285Attributes 285Format 285Active message example 285Clear message example 286Associated OM registers 286

MAS321 286Remedial action 286Attributes 286Format 286Active message example 286Clear message example 286Associated OM registers 286

MAS322 286Remedial action 287Attributes 287Format 287Active message example 287Clear message example 287Associated OM registers 287

MAS328 287Remedial action 288Attributes 288Format 288Active message example 288Clear message example 288Associated OM registers 288

MAS329 288Remedial action 289Attributes 289Format 289Active message example 289Clear message example 289Associated OM registers 289

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MAS330 289Remedial action 289Attributes 290Format 290Active message example 290Clear message example 290Associated OM registers 290

MAS331 290Remedial action 290Attributes 291Format 291Active message example 291Clear message example 291Associated OM registers 291

MAS332 291Remedial action 291Attributes 292Format 292Active message example 292Clear message example 292Associated OM registers 292

MAS333 292Remedial action 292Attributes 292Format 293Active message example 293Clear message example 293Associated OM registers 293

MAS340 293Remedial action 293Attributes 293Format 293Active message example 293Clear message example 294Associated OM registers 294

MAS341 294Remedial action 294Attributes 294Format 294Active message example 294Clear message example 294Associated OM registers 295

MAS342 295Remedial action 295Attributes 295Format 295Active message example 295Clear message example 295Associated OM registers 295

MAS343 295

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Remedial action 296Attributes 296Format 296Selected field descriptions 297Active message example 298Clear message example 298

MAS344 299Remedial action 299Attributes 299Format 299Selected field descriptions 300Active message example 301Clear message example 302

MAS345 302Remedial action 302Attributes 302Format 302Selected field descriptions 303Active message example 304Clear message example 305

MAS346 305Remedial action 305Attributes 306Format 306Selected field descriptions 307Active message example 308Clear message example 308

MAS347 309Remedial action 309Attributes 309Format 309Selected field descriptions 310Active message example 311Clear message example 312

MAS348 312Remedial action 312Attributes 312Format 312Selected field descriptions 313Active message example 314Clear message example 315

MAS349 315Remedial action 315Attributes 315Format 316Selected field descriptions 317Active message example 318Clear message example 318

MAS350 319Remedial action 319

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Attributes 319Format 319Active message example 319Clear message example 319Associated OM registers 319

MAS351 319Remedial action 320Attributes 320Format 320Active message example 320Clear message example 320Associated OM registers 320

MAS352 320Remedial action 321Attributes 321Format 321Active message example 321Clear message example 321Associated OM registers 321

MAS353 321Remedial action 322Attributes 322Format 322Active message example 322Clear message example 322Associated OM registers 322

MAS354 322Remedial action 323Attributes 323Format 323Active message example 323Clear message example 323Associated OM registers 323

MAS360 323Remedial action 324Attributes 324Format 324Active message example 324Clear message example 324Associated OM registers 324

MAS365 324Remedial action 325Attributes 325Format 325Active message example 325Clear message example 325Associated OM registers 325

MAS370 325Remedial action 325Attributes 326

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Format 326Active message example 326Clear message example 326Associated OM registers 326

MAS371 326Remedial action 326Attributes 327Format 327Active message example 327Clear message example 327Associated OM registers 327

MAS375 327Remedial action 327Attributes 327Format 327Selected field descriptions 328Active message example 329Clear message example 330

MAS382 330Remedial action 331Attributes 331Format 331Active message example 331Clear message example 331Associated OM registers 331

MAS404 331Remedial action 331Attributes 332Format 332Selected field descriptions 333Active message example 334Clear message example 335Associated OM registers 335

MAS414 335Remedial action 335Attributes 335Format 335Selected field descriptions 336Active message example 337Clear message example 338

MAS504 338Remedial action 339Attributes 339Format 339Selected field descriptions 339Active message example 339Clear message example 339Associated OM registers 340

MAS701 340Remedial action 340

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Attributes 340Format 340Active message example 340Clear message example 340Associated OM registers 341

MAS705 341Remedial action 341Attributes 341Format 341Selected field descriptions 341Active message example 342Clear message example 342Associated OM registers 342

MAS752 342Remedial action 342Attributes 342Format 342Selected field descriptions 342Active message example 343Clear message example 343Associated OM registers 343

MAS753 343Remedial action 343Attributes 343Format 343Selected field descriptions 343Active message example 343Clear message example 343Associated OM registers 344

MAS754 344Remedial action 344Attributes 344Format 344Selected field descriptions 344Active message example 344Clear message example 344Associated OM registers 344

MDM_sudo alarms and logs reference 345MDM 300 345

Remedial action 345Attributes 345Format 345Selected field descriptions 346Associated logs 347

MDM301 347Remedial action 347Attributes 347Format 347Selected field descriptions 348

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Associated logs 348MDM302 348

Remedial action 349Attributes 349Format 349Selected field descriptions 349Associated logs 350

MDM303 350Remedial action 350Attributes 351Format 351Selected field descriptions 351Associated logs 352

MDM304 352Remedial action 352Attributes 352Format 353Selected field descriptions 353Associated logs 354

MDM305 354Remedial action 354Attributes 354Format 355Selected field descriptions 355Associated logs 356

MDM306 356Remedial action 356Attributes 356Format 356Selected field descriptions 357Associated logs 358

MDM307 358Remedial action 358Attributes 358Format 358Selected field descriptions 359Associated logs 359

MG4K alarms and logs reference 361ATM300 361

Remedial action 361Attributes 361Format 361Active message example 361Clear message example 361Associated OM registers 362

ATM501 362Remedial action 362Attributes 362Format 362

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Active message example 362Clear message example 362Associated OM registers 362

ATM600 362Remedial action 362Attributes 363Format 363Active message example 363Clear message example 363Associated OM registers 363

ATM605 363Remedial action 363Attributes 363Format 363Active message example 363Clear message example 364Associated OM registers 364

ATM800 364Remedial action 364Attributes 364Format 364Active message example 364Clear message example 364Associated OM registers 365

CARR300 365Remedial action 365Attributes 365Format 365Active message example 365Clear message example 365Associated OM registers 365

CARR501 365Remedial action 366Attributes 366Format 366Active message example 366Clear message example 366Associated OM registers 366

CARR510 366Remedial action 367Attributes 367Format 367Active message example 367Clear message example 367Associated OM registers 367

CARR511 367Remedial action 368Attributes 368Format 368Active message example 368

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Clear message example 368Associated OM registers 368

CARR512 368Remedial action 369Attributes 369Format 369Active message example 369Clear message example 369Associated OM registers 369

CARR800 369Remedial action 370Attributes 370Format 370Active message example 370Clear message example 370Associated OM registers 370

CARR801 370Remedial action 370Attributes 371Format 371Active message example 371Clear message example 371Associated OM registers 371

CARR810 371Remedial action 372Attributes 372Format 372Active message example 372Clear message example 372Associated OM registers 373

CARR811 373Remedial action 373Attributes 374Format 374Selected field descriptions 374Active message example 375Clear message example 375Associated OM registers 375

CARR820 375Remedial action 376Attributes 377Format 377Active message example 377Clear message example 377Associated OM registers 378

CCMT301 378Remedial action 378Attributes 378Format 378Active message example 378

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Clear message example 378Associated OM registers 378

CCMT501 378Remedial action 378Attributes 379Format 379Active message example 379Clear message example 379Associated OM registers 379

CCMT502 379Remedial action 379Attributes 379Format 379Active message example 380Clear message example 380Associated OM registers 380

CCMT601 380Remedial action 380Attributes 380Format 380Active message example 381Clear message example 381Associated OM registers 381

DPTM500 381Remedial action 381Attributes 381Format 381Active message example 381Clear message example 381Associated OM registers 381

DPTM501 381Remedial action 382Attributes 382Format 382Active message example 382Clear message example 382Associated OM registers 382

DPTM502 382Remedial action 382Attributes 382Format 382Active message example 383Clear message example 383Associated OM registers 383

DPTM503 383Remedial action 383Attributes 383Format 383Active message example 383Clear message example 384

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Associated OM registers 384DPTM504 384

Remedial action 384Attributes 384Format 384Active message example 384Clear message example 384Associated OM registers 384

DPTM550 384Remedial action 384Attributes 385Format 385Active message example 385Clear message example 385Associated OM registers 385

DPTM700 385Remedial action 385Attributes 385Format 385Active message example 386Clear message example 386Associated OM registers 386

DPTM701 386Remedial action 386Attributes 386Format 386Active message example 386Clear message example 386Associated OM registers 387

DPTM702 387Remedial action 387Attributes 387Format 387Active message example 387Clear message example 387Associated OM registers 387

EXT102 387Remedial action 387Attributes 388Format 388Active message example 388Clear message example 388Associated OM registers 388

EXT108 388Remedial action 388Attributes 388Format 388Active message example 388Clear message example 388Associated OM registers 389

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IOAU112 389Remedial action 389Attributes 389Format 389Selected field descriptions 389Active message example 392Clear message example 392Associated OM registers 392

NODE326 392Remedial action 392Attributes 392Format 392Active message example 393Clear message example 393Associated OM registers 393

NODE500 393Remedial action 393Attributes 393Format 393Active message example 393Clear message example 393Associated OM registers 394

NODE600 394Remedial action 394Attributes 394Format 394Active message example 394Clear message example 394Associated OM registers 394

NWM900 394Remedial action 394Attributes 395Format 395Selected field descriptions 395Active message example 395Clear message example 396Associated OM registers 396

NWM901 396Remedial action 396Attributes 396Format 396Selected field descriptions 396Active message example 396Clear message example 397Associated OM registers 397

NWM902 397Remedial action 397Attributes 397Format 397Selected field descriptions 397

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Active message example 398PRSM400 398

Remedial action 398Attributes 398Format 398Selected field descriptions 399Active message example 400Clear message example 400Associated OM registers 400

SPM300 400Remedial action 401Attributes 402Format 402Selected field descriptions 402Active message example 403Clear message example 403Associated OM registers 403

SPM301 403Remedial action 404Attributes 404Format 404Selected field descriptions 404Active message example 404Clear message example 404Associated OM registers 404

SPM310 404Remedial action 405Attributes 405Format 405Selected field descriptions 406Active message example 408Clear message example 408Associated OM registers 408

SPM311 408Remedial action 408Attributes 408Format 408Selected field descriptions 409Active message example 409Clear message example 410Associated OM registers 410

SPM312 410Remedial action 410Attributes 410Format 410Selected field descriptions 410Active message example 411Clear message example 411Associated OM registers 411

SPM330 411

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Remedial action 411Attributes 411Format 411Active message example 412Clear message example 412Associated OM registers 412

SPM331 412Remedial action 412Attributes 412Format 412Selected field descriptions 413Active message example 413Clear message example 413Associated OM registers 413

SPM332 413Remedial action 413Attributes 413Format 413Active message example 414Clear message example 414Associated OM registers 414

SPM333 414Remedial action 414Attributes 414Format 414Selected field descriptions 414Active message example 415Clear message example 415Associated OM registers 415

SPM334 415Remedial action 415Attributes 415Format 416Active message example 416Clear message example 416Associated OM registers 416

SPM335 416Remedial action 416Attributes 416Format 416Active message example 417Clear message example 417Associated OM registers 417

SPM336 417Remedial action 417Attributes 417Format 417Active message example 417Clear message example 417Associated OM registers 418

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SPM337 418Remedial action 418Attributes 418Format 418Active message example 418Clear message example 418Associated OM registers 418

SPM338 418Remedial action 418Attributes 419Format 419Active message example 419Clear message example 419Associated OM registers 419

SPM339 419Remedial action 419Attributes 419Format 419Active message example 420Clear message example 420Associated OM registers 420

SPM340 420Remedial action 420Attributes 420Format 420Selected field descriptions 421Active message example 421Clear message example 421Associated OM registers 421

SPM341 421Remedial action 421Attributes 421Format 421Selected field descriptions 422Active message example 422Clear message example 422Associated OM registers 422

SPM342 422Remedial action 422Attributes 422Format 422Selected field descriptions 423Active message example 423Clear message example 423Associated OM registers 423

SPM344 423Remedial action 423Attributes 423Format 423Selected field descriptions 424

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Active message example 424Clear message example 424Associated OM registers 424

SPM350 424Remedial action 425Attributes 425Format 425Selected field descriptions 425Active message example 426Clear message example 426Associated OM registers 426

SPM352 426Remedial action 426Attributes 426Format 426Selected field descriptions 427Active message example 427Clear message example 427Associated OM registers 427

SPM353 427Remedial action 427Attributes 427Format 427Active message example 428Clear message example 428Associated OM registers 428

SPM354 428Remedial action 428Attributes 428Format 428Selected field descriptions 428Active message example 429Clear message example 429Associated OM registers 429

SPM355 429Remedial action 429Attributes 429Format 429Selected field descriptions 429Active message example 430Clear message example 430Associated OM registers 430

SPM356 430Remedial action 430Attributes 430Format 430Selected field descriptions 430Active message example 431Clear message example 431Associated OM registers 431

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SPM357 431Remedial action 431Attributes 431Format 431Selected field descriptions 431Active message example 432Clear message example 432Associated OM registers 432

SPM358 432Remedial action 432Attributes 432Format 432Active message example 432Clear message example 432Associated OM registers 433

SPM370 433Remedial action 433Attributes 433Format 433Active message example 433Clear message example 433Associated OM registers 433

SPM399 433Remedial action 434Attributes 434Format 435Selected field descriptions 435Active message example 435Clear message example 435Associated OM registers 436

SPM500 436Remedial action 436Attributes 436Format 436Active message example 436Clear message example 436Associated OM registers 436

SPM501 436Remedial action 436Attributes 437Format 437Active message example 437Clear message example 437Associated OM registers 437

SPM502 437Remedial action 437Attributes 437Format 438Selected field descriptions 438Active message example 439

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Clear message example 439Associated OM registers 439

SPM503 439Remedial action 439Attributes 439Format 439Selected field descriptions 440Active message example 440Clear message example 440Associated OM registers 440

SPM504 440Remedial action 441Attributes 441Format 441Selected field descriptions 441Active message example 441Clear message example 441Associated OM registers 442

SPM510 442Remedial action 442Attributes 442Format 442Active message example 442Clear message example 442Associated OM registers 442

SPM600 442Remedial action 442Attributes 442Format 443Selected field descriptions 443Active message example 443Clear message example 443Associated OM registers 443

SPM605 443Remedial action 443Attributes 443Format 443Selected field descriptions 444Active message example 444Clear message example 444Associated OM registers 444

SPM610 444Remedial action 444Attributes 445Format 445Active message example 445Clear message example 445Associated OM registers 445

SPM611 445Remedial action 445

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Attributes 445Format 445Active message example 446Clear message example 446Associated OM registers 446

SPM619 446Remedial action 446Attributes 446Format 446Active message example 446Clear message example 446Associated OM registers 447

SPM625 447Remedial action 447Attributes 447Format 447Active message example 447Clear message example 447Associated OM registers 448

SPM630 448Remedial action 448Attributes 448Format 448Active message example 448Clear message example 448Associated OM registers 448

SPM632 448Remedial action 448Attributes 448Format 449Active message example 449Clear message example 449Associated OM registers 449

SPM637 449Remedial action 449Attributes 449Format 449Active message example 449Clear message example 450Associated OM registers 450

SPM638 450Remedial action 450Attributes 450Format 450Active message example 450Clear message example 450Associated OM registers 450

SPM641 450Remedial action 451Attributes 451

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Format 451Active message example 451Clear message example 451Associated OM registers 451

SPM642 451Remedial action 451Attributes 451Format 451Active message example 452Clear message example 452Associated OM registers 452

SPM644 452Remedial action 452Attributes 452Format 452Active message example 452Clear message example 452Associated OM registers 453

SPM645 453Remedial action 453Attributes 453Format 453Active message example 453Clear message example 453Associated OM registers 453

SPM650 453Remedial action 453Attributes 454Format 454Active message example 454Clear message example 454Associated OM registers 454

SPM651 454Remedial action 454Attributes 454Format 454Active message example 455Clear message example 455Associated OM registers 455

SPM652 455Remedial action 455Attributes 455Format 455Active message example 456Clear message example 456Associated OM registers 456

SPM653 456Remedial action 456Attributes 456Format 456

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Active message example 456Clear message example 456Associated OM registers 457

SPM654 457Remedial action 457Attributes 457Format 457Active message example 457Clear message example 457Associated OM registers 457

SPM655 457Remedial action 457Attributes 458Format 458Active message example 458Clear message example 458Associated OM registers 458

SPM656 458Remedial action 458Attributes 458Format 458Active message example 459Clear message example 459Associated OM registers 459

SPM657 459Remedial action 459Attributes 459Format 459Active message example 459Clear message example 459Associated OM registers 460

SPM658 460Remedial action 460Attributes 460Format 460Active message example 460Clear message example 460Associated OM registers 461

SPM660 461Remedial action 461Attributes 463Format 463Selected field descriptions 464Active message example 466Clear message example 466Associated OM registers 466

SPM661 466Remedial action 468Attributes 468Format 468

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Selected field descriptions 469Active message example 469Clear message example 469Associated OM registers 469

SPM670 469Remedial action 469Attributes 469Format 470Active message example 470Clear message example 470Associated OM registers 470

SPM680 470Remedial action 470Attributes 470Format 470Active message example 471Clear message example 471Associated OM registers 471

SPM681 471Remedial action 471Attributes 471Format 471Active message example 472Clear message example 472Associated OM registers 472

SPM682 472Remedial action 472Attributes 472Format 472Selected field descriptions 473Active message example 473Clear message example 473Associated OM registers 473

SPM683 473Remedial action 473Attributes 473Format 474Selected field descriptions 474Active message example 474Clear message example 474Associated OM registers 474

SPM684 474Remedial action 475Attributes 475Format 475Selected field descriptions 475Active message example 476Clear message example 476Associated OM registers 476

SPM685 476

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Remedial action 476Attributes 476Format 476Active message example 476Clear message example 476Associated OM registers 477

SPM700 477Remedial action 477Attributes 477Format 477Selected field descriptions 477Active message example 477Clear message example 477Associated OM registers 478

SPM701 478Remedial action 478Attributes 478Format 478Selected field descriptions 478Active message example 478Clear message example 478Associated OM registers 479

SPM702 479Remedial action 479Attributes 479Format 479Selected field descriptions 479Active message example 479Clear message example 479Associated OM registers 480

SPM703 480Remedial action 480Attributes 480Format 480Selected field descriptions 480Active message example 480Clear message example 480Associated OM registers 480

SPM704 480Remedial action 481Attributes 481Format 481Selected field descriptions 481Active message example 481Clear message example 481Associated OM registers 481

SPM705 481Remedial action 482Attributes 483Format 483

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Selected field descriptions 483Active message example 483Clear message example 484Associated OM registers 484

SPM706 484Remedial action 484Attributes 484Format 484Selected field descriptions 484Active message example 485Clear message example 485Associated OM registers 485

SPM707 485Remedial action 485Attributes 485Format 485Selected field descriptions 485Active message example 485Clear message example 485Associated OM registers 486

SPM708 486Remedial action 486Attributes 486Format 486Selected field descriptions 486Active message example 486Clear message example 486Associated OM registers 486

SPM709 486Remedial action 486Attributes 487Format 487Selected field descriptions 487Active message example 487Clear message example 487Associated OM registers 487

SPM710 487Remedial action 487Attributes 487Format 487Selected field descriptions 488Active message example 488Clear message example 488Associated OM registers 488

XPKT300 488Remedial action 488Attributes 489Format 489Selected field descriptions 490Active message example 492

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Clear message example 495Associated OM registers 495

XPKT301 495Remedial action 496Attributes 496Format 496Selected field descriptions 497Active message example 498Clear message example 498Associated OM registers 498

XPKT303 498Remedial action 498Attributes 499Format 499Selected field descriptions 499Active message example 500Clear message example 500Associated OM registers 500

XPKT340 500Remedial action 500Attributes 501Format 501Selected field descriptions 502Active message example 504Clear message example 504Associated OM registers 504

XPKT800 504Remedial action 504Attributes 504Format 504Selected field descriptions 505Active message example 506Clear message example 506Associated OM registers 506

XPKT801 506Remedial action 506Attributes 507Format 507Selected field descriptions 507Active message example 508Clear message example 508Associated OM registers 508

XPKT806 508Remedial action 509Attributes 509Format 509Selected field descriptions 509Active message example 510Clear message example 510Associated OM registers 510

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XPKT807 510Remedial action 510Attributes 510Format 510Selected field descriptions 511Active message example 511Clear message example 512Associated OM registers 512

XPKT906 512Remedial action 512Attributes 512Format 512Selected field descriptions 513Active message example 513Clear message example 513Associated OM registers 514

XPKT907 514Remedial action 514Attributes 514Format 514Selected field descriptions 514Active message example 515Clear message example 516Associated OM registers 516

XPKT907 Format 2 516Remedial action 516Attributes 516Format 516Selected field descriptions 516Active message example 517Clear message example 518Associated OM registers 518

XPKT907 Format 3 518Remedial action 518Attributes 518Format 518Selected field descriptions 518Active message example 519Clear message example 520Associated OM registers 520

XPKT907 Format 4 520Remedial action 520Attributes 520Format 520Selected field descriptions 520Active message example 521Associated OM registers 522

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New in this release

The following sections detail what's new in the following network elementsand applications for this release.

IEMSmg3200No Changes for this device

IEMSms20x0No Changes for this device

IEMSn4KNo Changes for this device

ISPM-ATM• IWBM701 modified

ISPM-IP• IWBM701 modified

MAS• MAS317 added

• MAS348 added

• MAS349 added

• MAS375 added

• MAS414 added

• IWBM701 modified

• MAS317 modified

• MAS343 modified

• MAS344 modified

• MAS345 modified

• MAS346 modified

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• MAS347 modified

• MAS348 modified

• MAS349 modified

• MAS375 modified

• MAS414 modified

MDM_sudo• IWBM701 modified

• MAS317 modified

• MAS343 modified

• MAS344 modified

• MAS345 modified

• MAS346 modified

• MAS347 modified

• MAS348 modified

• MAS349 modified

• MAS375 modified

• MAS414 modified

MG4K• IWBM701 modified

• MAS317 modified

• MAS343 modified

• MAS344 modified

• MAS345 modified

• MAS346 modified

• MAS347 modified

• MAS348 modified

• MAS349 modified

• MAS375 modified

• MAS414 modified

• NWM900 modified

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• NWM901 modified

• NWM902 modified

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Logs and alarms fundamentals

A log report is a message about an important conditions or events relatedto component(s) performance. Log reports include, but are not restrictedto, the following information:

• state and activity reports

• changes in state

• hardware or software errors

• test results

• other events or conditions that affect performance

Both system actions and manual overrides can generate log reports.

Attention: This document uses multiple volumes to describe logs thatthe C20 network components can generate. Not all components apply toevery solution.

Attention: In systems which include an Integrated ElementManagement System (IEMS), clearing of manually clearable alarmsthrough OMI (or a System Management GUI) is reflected in the IEMS.However, acknowledgement of alarms through OMI (or a SystemManagement GUI) is NOT reflected in the IEMS.

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IEMSmg3200 alarms and logsreference

This section provides a reference for the IEMSmg3200 alarms and logs forthis release.

MGTH300MGTH300 is raised when the user manually resets the MG3200.

When the MG3200 reset is complete, it will send out a cold start trap toIEMS. Upon receipt, IEMS will clear its active alarm list for the MG3200and send out IEMS609 log indicating such. IEMS will also send out anMGTH500 log to its northbound ascii feeds. Fault OSSs can utilize eitherthe IEMS609 or MGTH500 as a clear indicator for the MGTH300.

System impactMG3200 will not be available in about 1 minute.

Remedial actionA network administrator has taken action to reset the device. No correctiveaction is needed.

AttributesAttribute Value

Log name MGTH300

Severity • Critical

• Cleared

Type Equipment Alarm

Status set

Probable cause Out of Service

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Format<OFFICE> <Severity> MGTH300 MMMDD hh:mm:ss <Sequence Number><Type> MG3200 Fault

Location: <MG3200 Display Name>;<MG3200 IP Address>

State: <State>

Category: <Category>

Cause: <Cause>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Board#<n>

Trap Name: <Trap Name>

Description: <Description of Problem>

<OFFICE> MGTH300 MMMDD hh:mm:ss <Sequence Number> <Type>MG3200 Info

Location: <MG3200 Display Name>;<MG3200 IP Address>

State: <State>

Time: Mmm DD hh:mm:ss YYYY

Description: Initialization Ended

Selected field descriptionsField Value Fixed or

VariableDescription

Trap Name Alphabetic Fixed acBoardEvResettingBoard.

Description ofProblem

Text string Fixed 'User resetting board' or 'InitializationEnded'.

Sequence Number 0000-9999 Variable Four-digit sequence number whichcan be used for lost log detection.

Type FLT Fixed Left justified, 4 character alphabeticEvent Type field.

MG3200 DisplayName

Alphanumeric Fixed The provisioned Display Name of theMG3200 as seen in the IEMS clientapplication.

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Field Value Fixed orVariable

Description

n 1 or 2 Variable Board number.

OFFICE Alphanumeric Fixed A string indicating the office thatgenerated the log report.

MG3200 IP Address IPv4 IP Address Fixed The IPv4 IP address of the MG3200.For example: 47.154.146.176.

State 'Raised' Variable A text string indicating if the log isassociated with an alarm and has avalue of 'Raised'.

Category equipment Fixed Indicates the category of the alarm.

Severity *** Fixed Right justified, 3 character field toindicate the severity of the log. Oneasterisk indicates minor, 2 major, 3critical and no asterisks represents noseverity.

Cause outOfService Fixed Text string indicating more informationabout the log.

Active message exampleMTOSSCABLAB *** MGTH300 JAN07 12:27:04 0472 FLT MG3200 Fault

Location: MG3200;47.135.44.124

State: Raised

Category: equipment

Cause: outOfService

Time: Jan 07 12:27:04 2000

Component Id: Board#1

Trap Name: acBoardEvResettingBoard

Description: User resetting board

Clear message exampleMTOSSCABLAB IEMS609 NOV24 01:35:52 0480 INFO IEMS Alarm ListCleared

Location: 47.135.43.7;47.135.43.7

NotificationID: 0

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State: Clear

Time: Nov 24 01:35:52 2008

Specific Problem: IEMS cleared its active alarm list for themanaged com

ponent.

Category: other

Component Id: NE-MG_3200=MG3200;47.135.44.124

Description: IEMS has received some kind of cold start orreset message

from the managed component and has cleared its active alarmlist for it.

Any alarm issues still present in the managed componentafter its start

-up will be re-raised again.

MTOSSCABLAB MGTH500 JAN07 12:27:29 0481 INFO MG3200 Info

Location: MG3200;47.135.44.124

State: Cleared

Time: Jan 07 12:27:29 2000

Description: Initialization Ended

Associated logs

Associated OM registers

MGTH301Board Fatal Error: %s

System impactBoard isn't useable

Remedial actionCheck Board

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AttributesAttribute Value

Log name MGTH301

Severity • Critical

• Cleared

Type Equipment Alarm

Status set/clear

Probable cause Underlying Resource Unavailable

Format<OFFICE> <Severity> MGTH301 MMMDD hh:mm:ss <Sequence Number><Type> MG3200 Fault

Location: <MG3200 Display Name>;<MG3200 IP Address>

State: <State>

Category: <Category>

Cause: <Cause>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Board#<n>

Trap Name: <Trap Name>

Description: <Description of Problem>

<OFFICE> MGTH301 MMMDD hh:mm:ss <Sequence Number> <Type>MG3200 Info

Location: <MG3200 Display Name>;<MG3200 IP Address>

State: <State>

Time: Mmm DD hh:mm:ss YYYY

Description: <Description of Problem>

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Selected field descriptionsField Value Fixed or

VariableDescription

Description ofProblem

Text string Fixed Board Fatal Error: %s. %s: A run-timespecific string describing the Boarderror.

Sequence Number 0000-9999 Variable Four-digit sequence number whichcan be used for lost log detection.

Trap Name Alphabetic Fixed acBoardFatalError

Type FLT Fixed Left justified, 4 character alphabeticEvent Type field.

MG3200 DisplayName

Alphanumeric Fixed The provisioned Display Name of theMG3200 as seen in the IEMS clientapplication.

MG3200 IP Address IPv4 IP Address Fixed The IPv4 IP address of the MG3200.For example: 47.154.146.176.

State 'Raised' or 'Cleared' Variable A text string indicating if the log isassociated with an alarm and has avalue of 'Raised' or 'Cleared'.

Category equipment Fixed Indicates the category of the alarm.

Severity '***' or ' ' Variable Right justified, 3 character field toindicate the severity of the log. Oneasterisk indicates minor, 2 major, 3critical and no asterisks represents noseverity.

Cause underlyingResourceUnavailable

Fixed Text string indicating more informationabout the log.

n 1 or 2 Variable Board number.

Board number. Alphanumeric Fixed A string indicating the office thatgenerated the log report.

Active message examplezcydsm12 *** MGTH301 OCT29 11:07:31 0069 FLT MG3200 Fault

Location: mg3200;47.154.146.176

State: Raised

Category: equipment

Cause: underlyingResourceUnavailable

Time: Oct 29 11:07:31 2008

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Component Id: Board#1

Trap Name: acBoardFatalError

Description: Board Fatal Error: TASK SNMP, Limit Stack usage

Clear message examplezcydsm12 MGTH301 NOV20 16:23:57 0027 INFO MG3200 Info

Location: mg3200;47.154.146.176

State: Cleared

Time: Nov 20 16:23:57 2008

Description: Alarm cleared: Board Fatal Error: TASK SNMP,Limit Stack usage

Associated OM registers

MGTH302Board Config Error

System impactN/A

Remedial actionA network administrator has taken wrong action to config the device.Corrective action is needed.

AttributesAttribute Value

Log name MGTH302

Severity • Major

• Cleared

Type Equipment Alarm

Status set/clear

Probable cause Underlying Resource Unavailable

Format<OFFICE> <Severity> MGTH302 MMMDD hh:mm:ss <Sequence Number><Type> MG3200 Fault

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Location: <MG3200 Display Name>;<MG3200 IP Address>

State: <State>

Category: <Category>

Cause: <Cause>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Board#<n>

Trap Name: <Trap Name>

Description: <Description of Problem>

<OFFICE> MGTH302 MMMDD hh:mm:ss <Sequence Number> <Type>MG3200 Info

Location: <MG3200 Display Name>;<MG3200 IP Address>

State: <State>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Board#<n>

Description: <Description of Problem>

Selected field descriptionsField Value Fixed or

VariableDescription

Description ofProblem

Text string Fixed Board Config Error: %s. %s: A run-time specific string describing theconfiguration error.

State 'Raised' or 'Cleared' Variable A text string indicating if the log isassociated with an alarm and has avalue of 'Raised' or 'Cleared'. Whenthe MG3200 sends the MGTH300clear notification to IEMS, it alsosends a cold start trap in parallel.Upon receipt of this, IEMS will clear itsentire active alarm list for the MG3200and notify the fault OSS with aIEMS609 log to indicate such.

Category equipment Fixed Indicates the category of the alarm.

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Field Value Fixed orVariable

Description

Severity ' **' or ' ' Variable Right justified, 3 character field toindicate the severity of the log. Oneasterisk indicates minor, 2 major, 3critical and no asterisks represents noseverity.

Cause underlyingResourceUnavailable

Fixed Text string indicating more informationabout the log.

Sequence Number 0000-9999 Variable Four-digit sequence number whichcan be used for lost log detection.

Type FLT Fixed Left justified, 4 character alphabeticEvent Type field.

MG3200 DisplayName

Alphanumeric Fixed The provisioned Display Name of theMG3200 as seen in the IEMS clientapplication.

MG3200 IP Address IPv4 IP Address Fixed The IPv4 IP address of the MG3200.For example: 47.154.146.176.

n 1 or 2 Variable Board number.

OFFICE Alphanumeric Fixed A string indicating the office thatgenerated the log report.

Trap Name Alphabetic Fixed acBoardConfigurationError

Active message examplezcydsm14 ** MGTH302 OCT17 12:55:20 0096 FLT MG3200 Fault

Location: mg3200;47.154.146.176

State: Raised

Category: equipment

Cause: underlyingResourceUnavailable

Time: Oct 17 12:55:20 2008

Component Id: Board#1

Trap Name: acBoardConfigurationError

Description: Board Config Error: PSTN Trunk Validation Checkfailed. Framing method 44 is not valid

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Clear message examplezcydsm13 MGTH302 NOV20 16:33:17 0052 INFO MG3200 Info

Location: mg3200;47.154.146.176

State: Cleared

Time: Nov 20 16:33:17 2008

Description: Alarm cleared: Board Config Error: PSTN TrunkValidation Check failed. Framing method 44 is not valid

Associated OM registers

MGTH303Board Temperature Too High

System impactMG3200 may be damaged

Remedial actionCheck the board and fan

AttributesAttribute Value

Log name MGTH303

Severity • Critical

• Cleared

Type Equipment Alarm

Status set/clear

Probable cause Temperature Unacceptable

Format<OFFICE> <Severity> MGTH303 MMMDD hh:mm:ss <Sequence Number><Type> MG3200 Fault

Location: <MG3200 Display Name>;<MG3200 IP Address>

State: <State>

Category: <Category>

Cause: <Cause>

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Time: Mmm DD hh:mm:ss YYYY

Component Id: Board#<n>

Trap Name: <Trap Name>

Description: <Description of Problem>

<OFFICE> MGTH303 MMMDD hh:mm:ss <Sequence Number> <Type>MG3200 Info

Location: <MG3200 Display Name>;<MG3200 IP Address>

State: <State>

Time: Mmm DD hh:mm:ss YYYY

Description: <Description of Problem>

Selected field descriptionsField Value Fixed or

VariableDescription

n 1 or 2 Variable Board number.

OFFICE Alphanumeric Fixed A string indicating the office thatgenerated the log report.

Sequence Number 0000-9999 Variable Four-digit sequence number whichcan be used for lost log detection.

Type FLT Fixed Left justified, 4 character alphabeticEvent Type field.

MG3200 DisplayName

Alphanumeric Fixed The provisioned Display Name of theMG3200 as seen in the IEMS clientapplication.

MG3200 IP Address IPv4 IP Address Fixed The IPv4 IP address of the MG3200.For example: 47.154.146.176.

Trap Name Alphabetic Fixed acBoardTemperatureAlarm

Description ofProblem

Text string Fixed 'Board Temperature Too High'

State 'Raised' or 'Cleared' Variable A text string indicating if the log isassociated with an alarm and has avalue of 'Raised' or 'Cleared'.

Category equipment Fixed Indicates the category of the alarm.

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Field Value Fixed orVariable

Description

Severity '***' or ' ' Variable Right justified, 3 character field toindicate the severity of the log. Oneasterisk indicates minor, 2 major, 3critical and no asterisks represents noseverity.

Cause temperatureUnacceptable

Fixed Text string indicating more informationabout the log.

Active message examplezcydsm12 *** MGTH303 OCT29 12:02:16 0351 FLT MG3200 Fault

Location: mg3200;47.154.146.176

State: Raised

Category: equipment

Cause: temperatureUnacceptable

Time: Oct 29 12:02:16 2008

Component Id: Board#1

Trap Name: acBoardTemperatureAlarm

Description: Board Temperature Too High

Clear message examplezcydsm13 MGTH303 NOV20 16:16:53 0003 INFO MG3200 Info

Location: mg3200;47.154.146.176

State: Cleared

Time: Nov 20 16:16:53 2008

Description: Alarm cleared: Board Temperature Too High

Associated OM registers

MGTH307One of the 2 ports for the ethernet link or both has had a connectionfailure.

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System impactcan not access MG3200

Remedial actioncheck the link status

AttributesAttribute Value

Log name MGTH307

Severity • Critical

• Major

• Cleared

Type Equipment Alarm

Status set/clear

Probable cause Underlying Resource Unavailable

Format<OFFICE> <Severity> MGTH307 MMMDD hh:mm:ss <Sequence Number><Type> MG3200 Fault

Location: <MG3200 Display Name>;<MG3200 IP Address>

State: Raised

Category: <Category>

Cause: <Cause>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Board#<n>/EthernetLink#0

Trap Name: <Trap Name>

Description: <Description of Problem>

<OFFICE> MGTH307 MMMDD hh:mm:ss <Sequence Number> <Type>MG3200 Info

Location: <MG3200 Display Name>;<MG3200 IP Address>

State: Cleared

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Time: Mmm DD hh:mm:ss YYYY

Description: <Description of Problem>

Selected field descriptionsField Value Fixed or

VariableDescription

Trap Name Alphabetic Fixed acBoardEthernetLinkAlarm

Description ofProblem

Text string Variable "Ethernet link alarm. Redundant Link(Physical port #n) is down." where n is1 or 2. Or: "Ethernet link alarm. NoEthernet Link." Or: "Alarm cleared:Ethernet link alarm. No Ethernet Link."Or: "Alarm cleared: Ethernet linkalarm. Redundant Link (Physical port#n) is down." where n is 1 or 2.

Sequence Number 0000-9999 Variable Four-digit sequence number whichcan be used for lost log detection.

Type FLT Fixed Left justified, 4 character alphabeticEvent Type field.

MG3200 DisplayName

Alphanumeric Fixed The provisioned Display Name of theMG3200 as seen in the IEMS clientapplication.

MG3200 IP Address IPv4 IP Address Fixed The IPv4 IP address of the MG3200.For example: 47.154.146.176.

State 'Raised' or 'Cleared' Variable A text string indicating if the log isassociated with an alarm and has avalue of 'Raised' or 'Cleared'.

Category equipment Fixed Indicates the category of the alarm.

Severity '***', ' **' or ' ' Variable Right justified, 3 character field toindicate the severity of the log. Oneasterisk indicates minor, 2 major, 3critical and no asterisks represents noseverity.

Cause underlyingResourceUnavailable

Fixed Text string indicating more informationabout the log.

n 1 or 2 Variable Board number.

OFFICE Alphanumeric Fixed A string indicating the office thatgenerated the log report.

Active message exampleMTOSSCABLAB ** MGTH307 SEP08 14:03:20 1008 FLT MG3200 Fault

Location: MG3200;47.135.44.124

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State: Raised

Category: equipment

Cause: underlyingResourceUnavailable

Time: Sep 08 14:03:20 2008

Component Id: Board#1/EthernetLink#0

Trap Name: acBoardEthernetLinkAlarm

Description: Ethernet link alarm. Redundant Link (Physicalport #1) is d

own.

MTOSSCABLAB ** MGTH307 SEP08 14:03:18 1006 FLT MG3200 Fault

Location: MG3200;47.135.44.124

State: Raised

Category: equipment

Cause: underlyingResourceUnavailable

Time: Sep 08 14:03:18 2008

Component Id: Board#1/EthernetLink#0

Trap Name: acBoardEthernetLinkAlarm

Description: Ethernet link alarm. Redundant Link (Physicalport #2) is d

own.

MTOSSCABLAB *** MGTH307 SEP08 14:03:22 1012 FLT MG3200 Fault

Location: MG3200;47.135.44.124

State: Raised

Category: equipment

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Cause: underlyingResourceUnavailable

Time: Sep 08 14:03:22 2008

Component Id: Board#1/EthernetLink#0

Trap Name: acBoardEthernetLinkAlarm

Description: Ethernet link alarm. No Ethernet Link.

Clear message exampleMTOSSCABLAB MGTH307 SEP08 14:03:21 1009 INFO MG3200 Info

Location: MG3200;47.135.44.124

State: Cleared

Time: Sep 08 14:03:21 2008

Description: Alarm cleared: Ethernet link alarm. RedundantLink (Physica

l port #1) is down.

MTOSSCABLAB MGTH307 SEP08 14:03:19 1007 INFO MG3200 Info

Location: MG3200;47.135.44.124

State: Cleared

Time: Sep 08 14:03:19 2008

Description: Alarm cleared: Ethernet link alarm. RedundantLink (Physica

l port #2) is down.

MTOSSCABLAB MGTH307 SEP08 14:03:23 1013 INFO MG3200 Info

Location: MG3200;47.135.44.124

State: Cleared

Time: Sep 08 14:03:23 2008

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Description: Alarm cleared: Ethernet link alarm. No EthernetLink.

Associated OM registers

MGTH309Active alarm table overflow

System impactActive alarm table can't work

Remedial actioncheck active alarm table

AttributesAttribute Value

Log name MGTH309

Severity • Major

• Cleared

Type Processing Error Alarm

Status set/clear

Probable cause Resource at or Nearing Capacity

Format<OFFICE> <Severity> MGTH309 MMMDD hh:mm:ss <Sequence Number><Type> MG3200 Fault

Location: <MG3200 Display Name>;<MG3200 IP Address>

State: <State>

Category: <Category>

Cause: <Cause>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Board#<n>/AlarmManager#0

Trap Name: <Trap Name>

Description: <Description of Problem>

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<OFFICE> MGTH309 MMMDD hh:mm:ss <Sequence Number> <Type>MG3200 Info

Location: <MG3200 Display Name>;<MG3200 IP Address>

State: <State>

Time: Mmm DD hh:mm:ss YYYY

Description: <Description of Problem>

Selected field descriptionsField Value Fixed or

VariableDescription

Trap Name Alphabetic Fixed acActiveAlarmTableOverflow

Description ofProblem

Text string Fixed Active alarm table overflow

Sequence Number 0000-9999 Variable Four-digit sequence number whichcan be used for lost log detection.

Type FLT Fixed Left justified, 4 character alphabeticEvent Type field.

MG3200 DisplayName

Alphanumeric Fixed The provisioned Display Name of theMG3200 as seen in the IEMS clientapplication.

MG3200 IP Address IPv4 IP Address Fixed The IPv4 IP address of the MG3200.For example: 47.154.146.176.

State 'Raised' or 'Cleared' Variable A text string indicating if the log isassociated with an alarm and has avalue of 'Raised' or 'Cleared'.

Category processingError Fixed Indicates the category of the alarm.

Severity ' **' or ' ' Variable Right justified, 3 character field toindicate the severity of the log. Oneasterisk indicates minor, 2 major, 3critical and no asterisks represents noseverity.

Cause resourceAtOrNearingCapacity

Fixed Text string indicating more informationabout the log.

n 1 or 2 Variable Board number.

OFFICE Alphanumeric Fixed A string indicating the office thatgenerated the log report.

Active message examplezcydsm12 ** MGTH309 OCT29 13:34:35 0613 FLT MG3200 Fault

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Location: mg3200;47.154.146.176

State: Raised

Category: processingError

Cause: resourceAtOrNearingCapacity

Time: Oct 29 13:34:35 2008

Component Id: Board#1/AlarmManager#0

Trap Name: acActiveAlarmTableOverflow

Description: Active alarm table overflow

Clear message examplezcydsm13 MGTH309 NOV20 17:18:50 0206 INFO MG3200 Info

Location: mg3200;47.154.146.176

State: Cleared

Time: Nov 20 17:18:50 2008

Description: Alarm cleared: Active alarm table overflow

Associated OM registers

MGTH312Network element operational state change alarm. Operational state isdisabled.

System impactN/A

Remedial actionN/A

AttributesAttribute Value

Log name MGTH312

Severity • Major

• Cleared

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Attribute Value

Type Processing Error Alarm

Status set/clear

Probable cause Out of Service

Format<OFFICE> <Severity> MGTH312 MMMDD hh:mm:ss <Sequence Number><Type> MG3200 Fault

Location: <MG3200 Display Name>;<MG3200 IP Address>

State: <State>

Category: <Category>

Cause: <Cause>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Board#<n>

Trap Name: <Trap Name>

Description: <Description of Problem>

<OFFICE> MGTH312 MMMDD hh:mm:ss <Sequence Number> <Type>MG3200 Info

Location: <MG3200 Display Name>;<MG3200 IP Address>

State: <State>

Time: Mmm DD hh:mm:ss YYYY

Description: <Description of Problem>

Selected field descriptionsField Value Fixed or

VariableDescription

Trap Name Alphabetic Fixed acOperationalStateChange

Category processingError Fixed Indicates the category of the alarm.

Description ofProblem

Text string Fixed Network element operational statechange alarm. Operational state isdisabled.

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Field Value Fixed orVariable

Description

Sequence Number 0000-9999 Variable Four-digit sequence number whichcan be used for lost log detection.

Type FLT Fixed Left justified, 4 character alphabeticEvent Type field.

MG3200 DisplayName

MG3200 DisplayName

Fixed The provisioned Display Name of theMG3200 as seen in the IEMS clientapplication.

MG3200 IP Address IPv4 IP Address Fixed The IPv4 IP address of the MG3200.For example: 47.154.146.176.

State 'Raised' or 'Cleared' Variable A text string indicating if the log isassociated with an alarm and has avalue of 'Raised' or 'Cleared'.

Cause outOfService Fixed Text string indicating more informationabout the log.

n 1 or 2 Variable Board number.

OFFICE Alphanumeric Fixed A string indicating the office thatgenerated the log report.

Severity ' **' or ' ' Variable Right justified, 3 character field toindicate the severity of the log. Oneasterisk indicates minor, 2 major, 3critical and no asterisks represents noseverity.

Active message examplezcydsm13 ** MGTH312 OCT24 14:15:20 3177 FLT MG3200 Fault

Location: mg3200;47.154.146.176

State: Raised

Category: processingError

Cause: outOfService

Time: Oct 24 14:15:20 2008

Component Id: Board#1

Trap Name: acOperationalStateChange

Description: Network element operational state change alarm.Operational state is disabled.

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Clear message examplezcydsm13 MGTH312 NOV20 17:30:10 0256 INFO MG3200 Info

Location: mg3200;47.154.146.176

State: Cleared

Time: Nov 20 17:30:10 2008

Description: Alarm cleared: Network element operationalstate change alarm. Operational state is disabled.

Associated OM registers

MGTH313Keep Alive trap. Keep alive trap interval is set in MG3200 managementGUI.

System impactN/A

Remedial actionN/A

AttributesAttribute Value

Log name MGTH313

Severity Info

Status message

Format<OFFICE> MGTH313 MMMDD hh:mm:ss <Sequence Number> <Type>MG3200 Info

Location: <MG3200 Display Name>;<MG3200 IP Address>

State: <State>

Category: <Category>

Cause: <Cause>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Board#<n>/keepAliveMechanism

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Trap Name: <Trap Name>

Description: <Description of Problem>

Selected field descriptionsField Value Fixed or

VariableDescription

Sequence Number 0000-9999 Variable Four-digit sequence number whichcan be used for lost log detection.

Type INFO Fixed Left justified, 4 character alphabeticEvent Type field.

Trap Name Alphabetic Fixed acKeepAlive

MG3200 DisplayName

Alphanumeric Fixed The provisioned Display Name of theMG3200 as seen in the IEMS clientapplication.

MG3200 IP Address IPv4 IP Address Fixed The IPv4 IP address of the MG3200.For example: 47.154.146.176.

State 'None' Fixed A text string indicating if the log isassociated with an alarm and has avalue of 'None'.

Category 'other' Fixed Indicates the category of the alarm.

Cause 'other' Fixed Text string indicating more informationabout the log.

n 1 or 2 Variable Board number.

Description ofProblem

Text string Fixed Keep Alive trap.

Board number. Alphanumeric Fixed A string indicating the office thatgenerated the log report.

Active message examplezcydsm12 MGTH313 OCT20 13:36:22 1410 INFO MG3200 Info

Location: mg3200;47.154.146.176

State: None

Category: other

Cause: other

Time: Oct 20 13:36:22 2008

Component Id: Board#1/keepAliveMechanism

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Trap Name: acKeepAlive

Description: Keep Alive trap.

Associated OM registers

MGTH314communications Subsystem is failed.

System impactSTUN server unreachable.

Remedial actionCheck config for STUN server.

AttributesAttribute Value

Log name MGTH314

Severity Info

Type Environmental Alarm

Status message

Probable cause Communication Subsystem Failure

Format<OFFICE> MGTH314 MMMDD hh:mm:ss <Sequence Number> <Type>MG3200 Info

Location: <MG3200 Display Name>;<MG3200 IP Address>

State: <State>

Category: <Category>

Cause: <Cause>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Board#<n>Stun#<n>

Trap Name: <Trap Name>

Description: <Description of Problem>

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Selected field descriptionsField Value Fixed or

VariableDescription

OFFICE Alphanumeric Fixed A string indicating the office thatgenerated the log report.

Description ofProblem

Text string Fixed 'STUN server unreachable.' or 'STUNserver is reachable.'

Sequence Number 0000-9999 Variable Four-digit sequence number whichcan be used for lost log detection.

Type INFO Fixed Left justified, 4 character alphabeticEvent Type field.

MG3200 DisplayName

Alphanumeric Fixed The provisioned Display Name of theMG3200 as seen in the IEMS clientapplication.

MG3200 IP Address IPv4 IP Address Fixed The IPv4 IP address of the MG3200.For example: 47.154.146.176.

State 'None' Fixed A text string indicating if the log isassociated with an alarm and has avalue of 'Raised' or 'Cleared'.

Trap Name Alphabetic Fixed acNATTraversalAlarm

Category environmental Fixed Indicates the category of the alarm.

Cause communicationsSubsystemFailure

Fixed Text string indicating more informationabout the log.

n 0 or 1 or 2 Variable Board number or STUN number.

Active message examplezcydsm12 MGTH314 OCT20 13:36:22 1409 INFO MG3200 Info

Location: mg3200;47.154.146.176

State: None

Category: environmental

Cause: communicationsSubsystemFailure

Time: Oct 20 13:36:22 2008

Component Id: Board#1/Stun#0

Trap Name: acNATTraversalAlarm

Description: STUN server unreachable.

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Clear message examplezcydsm12 MGTH314 OCT20 13:36:22 1409 INFO MG3200 Info

Location: mg3200;47.154.146.176

State: Cleared

Time: Oct 20 13:36:22 2008

Description: STUN server is reachable.

Associated OM registers

MGTH315Trunk LOS Alarm.

System impactcommunication problem.

Remedial actioncheck the trunk

AttributesAttribute Value

Log name MGTH315

Severity • Critical

• Cleared

Type Communications Alarm

Status set/clear

Probable cause Loss of Signal

FormatNT STD Raise Format:

<OFFICE> <Severity> MGTH315 MMMDD hh:mm:ss <Sequence Number><Type> MG3200 Fault

Location: <MG3200 Display Name>;<MG3200 IP Address>

State: <State>

Category: <Category>

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Cause: <Cause>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Interfaces#<n>trunk#<m>

Trap Name: <Trap Name>

Description: <Description of Problem>

NT STD Clear Format:

<OFFICE> MGTH315 MMMDD hh:mm:ss <Sequence Number> <Type>MG3200 Info

Location: <MG3200 Display Name>;<MG3200 IP Address>

State: <State>

Time: Mmm DD hh:mm:ss YYYY

Description: <Description of Problem>

Selected field descriptionsField Value Fixed or

VariableDescription

Sequence Number 0000-9999 Variable Four-digit sequence number whichcan be used for lost log detection.

Trap Name Alphabetic Fixed acTrunksAlarmNearEndLOS

Type 'FLT' or 'INFO' Variable Left justified, 4 character alphabeticEvent Type field.

MG3200 DisplayName

Alphanumeric Variable The provisioned Display Name of theMG3200 as seen in the IEMS clientapplication.

MG3200 IP Address IPv4 IP Address Variable The IPv4 IP address of the MG3200.For example: 47.135.44.124.

State 'Raised' or 'Cleared' Variable A text string indicating if the log isassociated with an alarm and has avalue of 'Raised' or 'Cleared'.

Category communications Fixed Indicates the category of the alarm.

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Field Value Fixed orVariable

Description

Severity '***' or ' ' Variable Right justified, 3 character field toindicate the severity of the log. Oneasterisk indicates minor, 2 major, 3critical and no asterisks represents noseverity.

Cause lossOfSignal Fixed Text string indicating more informationabout the log.

n integer starting at 0 Variable Interface number.

m integer starting at 0 Variable Trunk number.

Description ofProblem

Text string Variable 'Trunk LOS Alarm.' or 'Alarm cleared:Trunk LOS Alarm.'

Active message exampleMTOSSCABLAB *** MGTH315 JAN01 00:00:07 5312 FLT MG3200 Fault

Location: MG3200;47.135.44.124

State: Raised

Category: communications

Cause: lossOfSignal

Time: Jan 01 00:00:07 2000

Component Id: Interfaces#0/trunk#0

Trap Name: acTrunksAlarmNearEndLOS

Description: Trunk LOS Alarm.

Clear message exampleMTOSSCABLAB MGTH315 NOV20 16:23:57 0027 INFO MG3200 Info

Location: MG3200;47.135.44.124

State: Cleared

Time: Nov 20 16:23:57 2008

Description: Alarm cleared: Trunk LOS Alarm.

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Associated OM registers

MGTH316Trunk LOF Alarm.

System impactcommunication problem.

Remedial actioncheck the trunk

AttributesAttribute Value

Log name MGTH316

Severity • Critical

• Cleared

Type Communications Alarm

Status set/clear

Probable cause Loss of Frame

FormatNT STD Raise Format:

<OFFICE> <Severity> MGTH316 MMMDD hh:mm:ss <Sequence Number><Type> MG3200 Fault

Location: <MG3200 Display Name>;<MG3200 IP Address>

State: <State>

Category: <Category>

Cause: <Cause>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Interfaces#<n>trunk#<m>

Trap Name: <Trap Name>

Description: <Description of Problem>

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NT STD Clear Format:

<OFFICE> MGTH316 MMMDD hh:mm:ss <Sequence Number> <Type>MG3200 Info

Location: MG3200;47.135.44.124

State: <State>

Time: Mmm DD hh:mm:ss YYYY

Description: <Description of Problem>

Selected field descriptionsField Value Fixed or

VariableDescription

Description ofProblem

Text string Variable 'Trunk LOF Alarm.' or 'Alarm cleared:Trunk LOF Alarm.'

Sequence Number 0000-9999 Variable Four-digit sequence number whichcan be used for lost log detection.

Trap Name Alphabetic Fixed acTrunksAlarmNearEndLOF

Type 'FLT' or 'INFO' Variable Left justified, 4 character alphabeticEvent Type field.

MG3200 DisplayName

Alphanumeric Variable The provisioned Display Name of theMG3200 as seen in the IEMS clientapplication.

MG3200 IP Address IPv4 IP Address Variable The IPv4 IP address of the MG3200.For example: 47.135.44.124.

State 'Raised' or 'Cleared' Variable A text string indicating if the log isassociated with an alarm and has avalue of 'Raised' or 'Cleared'.

Category communications Fixed Indicates the category of the alarm.

Severity '***' or ' ' Variable Right justified, 3 character field toindicate the severity of the log. Oneasterisk indicates minor, 2 major, 3critical and no asterisks represents noseverity.

Cause lossOfFrame Fixed Text string indicating more informationabout the log.

n integer starting at 0 Variable Interface number.

m integer starting at 0 Variable Trunk number.

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Active message exampleMTOSSCABLAB *** MGTH316 JAN01 00:00:07 5312 FLT MG3200 Fault

Location: MG3200;47.135.44.124

State: Raised

Category: communications

Cause: lossOfFrame

Time: Jan 01 00:00:07 2000

Component Id: Interfaces#0/trunk#0

Trap Name: acTrunksAlarmNearEndLOF

Description: Trunk LOF Alarm.

Clear message exampleMTOSSCABLAB MGTH316 NOV20 16:23:57 0027 INFO MG3200 Info

Location: MG3200;47.135.44.124

State: Cleared

Time: Nov 20 16:23:57 2008

Description: Alarm cleared: Trunk LOF Alarm.

Associated OM registers

MGTH317Trunk AIS Alarm.

System impactcommunication problem.

Remedial actionCheck the network

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AttributesAttribute Value

Log name MGTH317

Severity • Critical

• Cleared

Type Communications Alarm

Status set/clear

Probable cause Receiver Failure

FormatNT STD Raise Format:

<OFFICE> <Severity> MGTH317 MMMDD hh:mm:ss <Sequence Number><Type> MG3200 Fault

Location: <MG3200 Display Name>;<MG3200 IP Address>

State: <State>

Category: <Category>

Cause: <Cause>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Interfaces#<n>trunk#<m>

Trap Name: <Trap Name>

Description: <Description of Problem>

NT STD Clear Format:

<OFFICE> MGTH317 MMMDD hh:mm:ss <Sequence Number> <Type>MG3200 Info

Location: <MG3200 Display Name>;<MG3200 IP Address>

State: <State>

Time: Mmm DD hh:mm:ss YYYY

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Description: <Description of Problem>

Selected field descriptionsField Value Fixed or

VariableDescription

Description ofProblem

Text string Variable 'Trunk AIS Alarm.' or 'Alarm cleared:Trunk AIS Alarm.'

Type 'FLT' or 'INFO' Variable Left justified, 4 character alphabeticEvent Type field.

MG3200 DisplayName

Alphanumeric Variable The provisioned Display Name of theMG3200 as seen in the IEMS clientapplication.

Sequence Number 0000-9999 Variable Four-digit sequence number whichcan be used for lost log detection.

Trap Name Alphabetic Fixed acTrunksAlarmRcvAIS

MG3200 IP Address IPv4 IP Address Variable The IPv4 IP address of the MG3200.For example: 47.135.44.124.

State 'Raised' or 'Cleared' Variable A text string indicating if the log isassociated with an alarm and has avalue of 'Raised' or 'Cleared'.

Category communications Fixed Indicates the category of the alarm.

Severity '***' or ' ' Variable Right justified, 3 character field toindicate the severity of the log. Oneasterisk indicates minor, 2 major, 3critical and no asterisks represents noseverity.

Cause receiveFailure Fixed Text string indicating more informationabout the log.

n integer starting at 0 Variable Interface number.

m integer starting at 0 Variable Trunk number.

Active message exampleMTOSSCABLAB *** MGTH317 JAN01 00:00:07 5312 FLT MG3200 Fault

Location: MG3200;47.135.44.124

State: Raised

Category: communications

Cause: receiveFailure

Time: Jan 01 00:00:07 2000

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Component Id: Interfaces#0/trunk#0

Trap Name: acTrunksAlarmRcvAIS

Description: Trunk AIS Alarm.

Clear message exampleMTOSSCABLAB MGTH317 NOV20 16:23:57 0027 INFO MG3200 Info

Location: MG3200;47.135.44.124

State: Cleared

Time: Nov 20 16:23:57 2008

Description: Alarm cleared: Trunk AIS Alarm.

Associated OM registers

MGTH318Trunk RAI Alarm.

System impactcommunication problem.

Remedial actionCheck the network

AttributesAttribute Value

Log name MGTH318

Severity • Critical

• Cleared

Type Communications Alarm

Status set/clear

Probable cause Transmitter Failure

FormatNT STD Raise Format:

<OFFICE> <Severity> MGTH318 MMMDD hh:mm:ss <Sequence Number><Type> MG3200 Fault

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Location: <MG3200 Display Name>;<MG3200 IP Address>

State: <State>

Category: <Category>

Cause: <Cause>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Interfaces#<n>trunk#<m>

Trap Name: <Trap Name>

Description: <Description of Problem>

NT STD Clear Format:

<OFFICE> MGTH318 MMMDD hh:mm:ss <Sequence Number> <Type>MG3200 Info

Location: <MG3200 Display Name>;<MG3200 IP Address>

State: <State>

Time: Mmm DD hh:mm:ss YYYY

Description: <Description of Problem>

Selected field descriptionsField Value Fixed or

VariableDescription

Cause transmitFailure Fixed Text string indicating more informationabout the log.

n integer starting at 0 Variable Interface number.

m integer starting at 0 Variable Trunk number.

Description ofProblem

Text string Variable 'Trunk RAI Alarm.' or 'Alarm cleared:Trunk RAI Alarm.'

Sequence Number 0000-9999 Variable Four-digit sequence number whichcan be used for lost log detection.

Trap Name Alphabetic Fixed acTrunksAlarmFarEndLOF

Type 'FLT' or 'INFO' Variable Left justified, 4 character alphabeticEvent Type field.

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Field Value Fixed orVariable

Description

MG3200 DisplayName

Alphanumeric Variable The provisioned Display Name of theMG3200 as seen in the IEMS clientapplication.

MG3200 IP Address IPv4 IP Address Variable The IPv4 IP address of the MG3200.For example: 47.135.44.124.

State 'Raised' or 'Cleared' Variable A text string indicating if the log isassociated with an alarm and has avalue of 'Raised' or 'Cleared'.

Category communications Fixed Indicates the category of the alarm.

Severity '***' or ' ' Variable Right justified, 3 character field toindicate the severity of the log. Oneasterisk indicates minor, 2 major, 3critical and no asterisks represents noseverity.

Active message exampleMTOSSCABLAB *** MGTH318 JAN01 00:00:07 5312 FLT MG3200 Fault

Location: MG3200;47.135.44.124

State: Raised

Category: communications

Cause: transmitFailure

Time: Jan 01 00:00:07 2000

Component Id: Interfaces#0/trunk#0

Trap Name: acTrunksAlarmFarEndLOF

Description: Trunk RAI Alarm.

Clear message exampleMTOSSCABLAB MGTH318 NOV20 16:23:57 0027 INFO MG3200 Info

Location: MG3200;47.135.44.124

State: Cleared

Time: Nov 20 16:23:57 2008

Description: Alarm cleared: Trunk RAI Alarm.

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Associated OM registers

MGTH500Initialization Ended. Typically seen after a reset of the MG3200. TheMGTH500 log while an autonomous info log could be treated as a clear forMGTH300.

Remedial actionN/A.

AttributesAttribute Value

Log name MGTH500

Severity Cleared

Type Equipment Alarm

Status message

Format<OFFICE> MGTH500 MMMDD hh:mm:ss <Sequence Number> <Type>MG3200 Info

Location: <MG3200 Display Name>;<MG3200 IP Address>

State: <State>

Time: Mmm DD hh:mm:ss YYYY

Description: <Description of Problem>

Selected field descriptionsField Value Fixed or

VariableDescription

MG3200 DisplayName

Alphanumeric Fixed The provisioned Display Name of theMG3200 as seen in the IEMS clientapplication.

MG3200 IP Address IPv4 IP Address Fixed The IPv4 IP address of the MG3200.For example: 47.154.146.176.

State 'Cleared' Fixed A text string indicating if the log isassociated with an alarm and has avalue of 'Cleared'.

Description ofProblem

Text string Fixed "Initialization Ended"

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Field Value Fixed orVariable

Description

OFFICE Alphanumeric Fixed A string indicating the office thatgenerated the log report.

Type INFO Fixed Left justified, 4 character alphabeticEvent Type field.

Sequence Number 0000-9999 Variable Four-digit sequence number whichcan be used for lost log detection.

Active message examplezcydsm12 MGTH500 OCT16 16:03:03 0008 INFO MG3200 Info

Location: mg3200;47.154.146.176

State: Cleared

Time: Oct 16 16:03:03 2008

Description: Initialization Ended

Associated logs

Associated OM registers

MGTH501Gateway is locked/unlocked or is shutting down/not shutting down.

Remedial actionA network administrator has taken action to lock/unlock or reset thegateway. No corrective action is needed.

AttributesAttribute Value

Log name MGTH501

Severity Info

Type Equipment Alarm

Status message

Format<OFFICE> MGTH501 MMMDD hh:mm:ss <Sequence Number> <Type>MG3200 Info

Location: <MG3200 Display Name>;<MG3200 IP Address>

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State: <State>

Time: Mmm DD hh:mm:ss YYYY

Description: <Description of Problem>

Selected field descriptionsField Value Fixed or

VariableDescription

OFFICE Alphanumeric Fixed A string indicating the office thatgenerated the log report.

Sequence Number 0000-9999 Variable Four-digit sequence number whichcan be used for lost log detection.

Type INFO Fixed Left justified, 4 character alphabeticEvent Type field.

State 'Cleared' Fixed A text string indicating if the log isassociated with an alarm and has avalue of 'Cleared'.

MG3200 DisplayName

Alphanumeric Fixed The provisioned Display Name of theMG3200 as seen in the IEMS clientapplication.

MG3200 IP Address IPv4 IP Address Fixed The IPv4 IP address of the MG3200.For example: 47.154.146.176.

Description ofProblem

Text string Variable 'Network element admin state changealarm. Gateway is locked' or'Administrative state is unlocked'

Active message examplezcydsm13 MGTH501 NOV20 18:09:16 0377 INFO MG3200 Info

Location: mg3200;47.154.146.176

State: Cleared

Time: Nov 20 18:09:16 2008

Description: Network element admin state change alarm.Gateway is locked

MTOSSCABLAB MGTH501 JAN07 12:27:03 0467 INFO MG3200 Info

Location: MG3200;47.135.44.124

State: Cleared

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Time: Jan 07 12:27:03 2000

Description: Network element admin state change alarm.Gateway is shutti

ngDown

Clear message examplezcydsm13 MGTH501 NOV20 18:09:23 0381 INFO MG3200 Info

Location: mg3200;47.154.146.176

State: Cleared

Time: Nov 20 18:09:23 2008

Description: Administrative state is unlocked

MTOSSCABLAB MGTH501 JAN07 12:27:03 0468 INFO MG3200 Info

Location: MG3200;47.135.44.124

State: Cleared

Time: Jan 07 12:27:03 2000

Description: Alarm cleared: Network element admin statechange alarm. Ga

teway is shuttingDown

Associated OM registers

MGTH508State change log for SP <n>. Known states are OFFLINE/BUSY/INSV.

System impactN/A

Remedial actionN/A

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AttributesAttribute Value

Log name MGTH508

Severity Info

Status message

Format<OFFICE> MGTH508 MMMDD hh:mm:ss <Sequence Number> <Type>MG3200 Info

Location: <MG3200 Display Name>;<MG3200 IP Address>

State: <State>

Time: Mmm DD hh:mm:ss YYYY

Description: <Description of Problem>

Selected field descriptionsField Value Fixed or

VariableDescription

Description ofProblem

Text string Variable A text string indicating SS7 state ischanged. For example, *** SS7 *** SP%i is %S. %i: <SP number>, %S:BUSY or INSERVICE or OFFINE

Sequence Number 0000-9999 Variable Four-digit sequence number whichcan be used for lost log detection.

Type INFO Fixed Left justified, 4 character alphabeticEvent Type field.

MG3200 DisplayName

Alphanumeric Fixed The provisioned Display Name of theMG3200 as seen in the IEMS clientapplication.

MG3200 IP Address IPv4 IP Address Fixed The IPv4 IP address of the MG3200.For example: 47.154.146.176.

State 'Cleared' Fixed A text string indicating if the log isassociated with an alarm and has avalue of 'Raised' or 'Cleared'.

Active message examplezcydsm12 MGTH508 OCT20 11:43:00 0547 INFO MG3200 Info

Location: mg3200;47.154.146.176

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State: Cleared

Time: Oct 20 11:43:00 2008

Description: *** SS7 *** SP 0 is BUSY

zcydsm12 MGTH508 OCT21 14:40:28 7125 INFO MG3200 Info

Location: mg3200;47.154.146.176

State: Cleared

Time: Oct 21 14:40:28 2008

Description: *** SS7 *** SP 0 is OFFLINE

zcydsm12 MGTH508 OCT21 14:40:28 7125 INFO MG3200 Info

Location: mg3200;47.154.146.176

State: Cleared

Time: Oct 21 14:40:28 2008

Description: *** SS7 *** SP 0 is INSV

Associated OM registers

MGTH600Notification on the board HW elements being tested and their status.

System impactN/A

Remedial actionN/A

AttributesAttribute Value

Log name MGTH600

Severity Info

Status message

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Format<OFFICE> MGTH600 MMMDD hh:mm:ss <Sequence Number> <Type>MG3200 Diagnostic

Location: <MG3200 Display Name>;<MG3200 IP Address>

State: <State>

Category: <Category>

Cause: <Cause>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Board#<n>/BIT

Trap Name: <Trap Name>

Description: <Description of Problem>

Selected field descriptionsField Value Fixed or

VariableDescription

Trap Name Alphabetic Fixed acEnhancedBITStatus

Description ofProblem

Text string Fixed Notification on the board HWelements being tested and theirstatus. acEnhancedBITStatus reportsresults of internal diagnostic tests as anotify trap.

Sequence Number 0000-9999 Variable Four-digit sequence number whichcan be used for lost log detection.

Type PASS Fixed Left justified, 4 character alphabeticEvent Type field.

MG3200 DisplayName

Alphanumeric Fixed The provisioned Display Name of theMG3200 as seen in the IEMS clientapplication.

MG3200 IP Address IPv4 IP Address Fixed The IPv4 IP address of the MG3200.For example: 47.154.146.176.

State None Fixed A text string indicating the log's state.

Category other Fixed Indicates the category of the alarm.

Cause other Fixed Text string indicating more informationabout the log.

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Field Value Fixed orVariable

Description

n 1 or 2 Variable Board number.

OFFICE Alphanumeric Fixed A string indicating the office thatgenerated the log report.

Active message examplezcydsm14 MGTH600 OCT17 12:50:44 0093 PASS MG3200 Diagnostic

Location: mg3200;47.154.146.176

State: None

Category: other

Cause: other

Time: Oct 17 12:50:44 2008

Component Id: Board#1/BIT

Trap Name: acEnhancedBITStatus

Description: Notification on the board HW elements beingtested and their status.

Associated OM registers

MGTH601SNMP Trap of Dsx1LineStatusChange

System impactN/A

Remedial actionN/A

AttributesAttribute Value

Log name MGTH601

Severity Info

Status message

Probable cause Unexpected Information

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Format<OFFICE> MGTH601 MMMDD hh:mm:ss <Sequence Number> <Type>IEMS SNMP Trap

Location: <IEMS IP Address>;<IEMS IP Address>

Component Id: Board#<n>

Description: <Description of Problem>

Event: <Event name>

Varbind0: <Varbind0 name>,

<Varbind0 value>

Varbind1: <Varbind1 name>,

<Varbind1 value>

Varbind2: <Varbind2 name>,

<Varbind2 value>

Selected field descriptionsField Value Fixed or

VariableDescription

Event name Alphanumeric Fixed Description of the Event. Forexample, .1.3.6.1.2.1.10.18.15.0.1

Varbind0 name Alphanumeric Fixed Description of the Varbind0 name. Forexample, .1.3.6.1.2.1.1.3.0

Varbind0 value Text string Variable Value of Varbind0. For example, 0hours, 0 minutes, 11 seconds

Varbind1 name Alphanumeric Fixed Description of the Varbind1 name. Forexample, .1.3.6.1.6.3.1.1.4.1.0

Varbind1 value Alphanumeric Fixed Value of Varbind1. For example, .1.3.6.1.2.1.10.18.15.0.1

Varbind2 name Alphanumeric Fixed Description of the Varbind2 name. Forexample, .1.3.6.1.2.1.10.18.6.1.10.0

IEMS IP Address IPv4 IP Address Fixed The IPv4 IP address of the IEMS. Forexample: 47.154.169.39.

Varbind2 value Alphabetic Variable Value of Varbind2. For example, 64

OFFICE Alphanumeric Fixed A string indicating the office thatgenerated the log report.

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Field Value Fixed orVariable

Description

Description ofProblem

Text string Fixed SNMP Trap from unknown device.This is dsx1LineStatusChange log.Example line status: dsx1NoAlarm.

Sequence Number 0000-9999 Variable Four-digit sequence number whichcan be used for lost log detection.

Type INFO Fixed Left justified, 4 character alphabeticEvent Type field.

Active message examplezcydsm14 MGTH601 OCT16 23:53:55 0091 INFO IEMS SNMP Trap

Location: 47.154.169.39;47.154.169.39

Component Id: IEMS=47.154.169.39;Unknown=47.154.146.176

Description: SNMP Trap from unknown device

Event: .1.3.6.1.2.1.10.18.15.0.1

Varbind0: .1.3.6.1.2.1.1.3.0: 0 hours, 0 minutes, 11seconds.

Varbind1: .1.3.6.1.6.3.1.1.4.1.0: .1.3.6.1.2.1.10.18.15.0.1

Varbind2: .1.3.6.1.2.1.10.18.6.1.10.0: 64

Associated OM registers

MGTH602D-Channel Trap.

System impactN/A

Remedial actionN/A

AttributesAttribute Value

Log name MGTH602

Severity Info

Type Communications Alarm

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Attribute Value

Status message

Probable cause Communication Protocol Error

Format<OFFICE> MGTH602 MMMDD hh:mm:ss <Sequence Number> <Type>MG3200 Info

Location: <MG3200 Display Name>;<MG3200 IP Address>

State: <State>

Category: <Category>

Cause: <Cause>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Board#<n>/Trunk no.<x>

Trap Name: <Trap Name>

Description: <Description of Problem>

Selected field descriptionsField Value Fixed or

VariableDescription

Description ofProblem

Text string Fixed D-Channel Trap.

Sequence Number 0000-9999 Variable Four-digit sequence number whichcan be used for lost log detection.

Type INFO Fixed Left justified, 4 character alphabeticEvent Type field.

MG3200 DisplayName

Alphanumeric Fixed The provisioned Display Name of theMG3200 as seen in the IEMS clientapplication.

MG3200 IP Address IPv4 IP Address Fixed The IPv4 IP address of the MG3200.For example: 47.154.146.176.

State None Fixed A text string indicating the log's state.

Category communications Fixed Indicates the category of the alarm.

Cause communicationsProtocolError

Fixed Text string indicating more informationabout the log.

n 1 or 2 Variable Board number.

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Field Value Fixed orVariable

Description

OFFICE Alphanumeric Fixed A string indicating the office thatgenerated the log report.

Trap Name Alphabetic Fixed acDChannelStatus

x integer starting at 0 Variable Trunk number.

Active message examplezcydsm12 MGTH602 OCT21 15:17:43 7534 INFO MG3200 Info

Location: mg3200;47.154.146.176

State: None

Category: communications

Cause: communicationsProtocolError

Time: Oct 21 15:17:43 2008

Component Id: Board#1/Trunk no.0

Trap Name: acDChannelStatus

Description: D-Channel Trap.

Associated OM registers

MGTH800Performance Monitoring ThresholdCrossing Trap.

System impactN/A

Remedial actionN/A

AttributesAttribute Value

Log name MGTH800

Severity Info

Status message

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Format<OFFICE> MGTH800 MMMDD hh:mm:ss <Sequence Number> <Type>MG3200 Info

Location: <MG3200 Display Name>;<MG3200 IP Address>

State: <State>

Category: <Category>

Cause: <Cause>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Board#<n>

Trap Name: <Trap Name>

Description: <Description of Problem>

Selected field descriptionsField Value Fixed or

VariableDescription

Category 'other' Fixed Indicates the category of the alarm.

Cause 'other' Fixed Text string indicating more informationabout the log.

n 1 or 2 Variable Board number.

State 'None' Fixed A text string indicating if the log isassociated with an alarm and has avalue of 'Raised' or 'Cleared'.

Description ofProblem

Text string Fixed Performance: Threshold alarm wasset.

Sequence Number 0000-9999 Variable Four-digit sequence number whichcan be used for lost log detection.

Trap Name Alphabetic Fixed acPerformanceMonitoringThresholdCrossing

Type INFO Fixed Left justified, 4 character alphabeticEvent Type field.

MG3200 DisplayName

Alphanumeric Fixed The provisioned Display Name of theMG3200 as seen in the IEMS clientapplication.

MG3200 IP Address IPv4 IP Address Fixed The IPv4 IP address of the MG3200.For example: 47.154.146.176.

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Active message examplezcydsm12 MGTH800 OCT20 13:36:22 1410 INFO MG3200 Info

Location: mg3200;47.154.146.176

State: None

Category: other

Cause: other

Time: Oct 20 13:36:22 2008

Component Id: Board#1

Trap Name: acPerformanceMonitoringThresholdCrossing

Description: Performance: Threshold alarm was set.

Clear message examplezcydsm12 MGTH800 OCT20 13:36:22 1410 INFO MG3200 Info

Location: mg3200;47.154.146.176

State: Cleared

Time: Nov 20 16:16:53 2008

Description: Alarm cleared: Performance: Threshold alarm wasset.

Associated OM registers

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IEMSms20x0 alarms and logsreference

This section provides a reference for the IEMSms20x0 alarms and logs forthe release.

AMS300Log report AMS300 indicates a board reset on the Media Server 2000node. The IPM-1610 or TP-6310 board was reset.

Probable Cause

A user most likely has performed a reset of the media server from theelement manager or from the web server interface. This trap is reportingthe reset.

Remedial actionThere is no corresponding clear SNMP trap. The status stays critical until areboot and a board started trap occurs. There is no action to be taken.

AttributesAttribute Value

Severity Critical

FormatReset Board - associated trap is <acBoardEvResettingBoard>

Active message examplen/a

Clear message examplen/a

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Associated OM registers

AMS301Log report AMS301 indicates a fatal error the Media Server 2000 node.The IPM-1610 or TP-6310 board has an unrecoverable run-time error.

Probable Cause

An unrecoverable internal software error occurred on the server. This is arun-time error.

There is no corresponding clear SNMP trap. The status stays critical until areboot.

Remedial actionCheck alarms and additional logs to determine the reason for the failure. Areboot of the media server is normally required to clear the issue.

AttributesAttribute Value

Severity Critical

FormatFatal Error - associated trap is <acBoardFatalError>

Active message examplen/a

Clear message examplen/a

Associated OM registers

AMS302Log report AMS302 indicates a configuration error on the Media Server2000 node. There is an error in the current configuration for the MediaServer 2000 Series node.

Probable Cause

This SNMP trap provides a text string describing the nature of theconfiguration error. The most likely cause is the entry of a badconfiguration parameter, resulting in the media server flagging thecondition with this SNMP trap.

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There is no corresponding clear SNMP trap. The status stays critical until areboot.

Remedial actionCheck alarms and additional logs to determine the reason for the failure.Fix the configuration error using the appropriate tool: web interface, IEMSor ini file. Save the configuration and if necessary reset the board.

AttributesAttribute Value

Severity Critical

FormatConfiguration Error - associated trap is<acBoardConfigurationError>

Active message examplen/a

Clear message examplen/a

Associated OM registers

AMS303Log report AMS303 indicates a temperature alarm. The MS 2000 Seriesnode has a higher than normal temperature condition. This alarm trap issent from the server when the temperature is above 60 degrees C (140degrees F).

The status stays critical until a corresponding alarm clear is sent when thetemperature falls below 55 degrees C (131 degrees F).

Remedial actionDetermine the reason for the high temperature in the Media Server 2000node. Check the fans on the media server and room temperature wherethe equipment is located for possible problems.

AttributesAttribute Value

Log name AMS303

Severity Critical

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Attribute Value

Type Equipment Alarm

Status set/clear

Probable cause Temperature Unacceptable

Format<OFFICE> <Severity> AMS303 MMMDD hh:mm:ss <Sequence Number><Type> MS2000 Fault

Location: <MS2000 Display Name>;<MS2000 IP Address>

State: Raised

Category: <Category>

Cause: <Cause>

Time: Mmm DD hh:mm:ss YYYY

Component Id: <Component Id>

Trap Name: <Trap Name>

Description: <Description of Problem>

<OFFICE> AMS303 MMMDD hh:mm:ss <Sequence Number> <Type>MS2000 Info

Location: <MS2000 Display Name>;<MS2000 IP Address>

State: Cleared

Time: Mmm DD hh:mm:ss YYYY

Description: <Description of Problem>

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Selected field descriptionsField Value Fixed or

VariableDescription

Description ofProblem

Text string Variable \"Board Temperature Too High\" whenraised, \"Alarm cleared: BoardTemperature Too High\" whencleared.

Component Id Alphanumeric Variable \"Board#1/Module#1\" for a MS2010.\"Board#1\" for a MS2020.\"System#0/Module#1\" for a MS2030.

Trap Name Alphabetic Fixed acBoardTemperatureAlarm

OFFICE Alphanumeric Fixed A string indicating the office thatgenerated the log report.

Cause temperatureUnacceptable

Fixed Text string indicating more informationabout the log.

Category equipment Fixed Indicates the category of the alarm.

Severity \"***\" or \" \" Variable Right justified, 3 character field toindicate the severity of the log. Threeasterisks indicates critical and noasterisks represents no severity.

State \"Raised\" or\"Cleared\"

Variable A text string indicating if the log isassociated with an alarm and has avalue of \"Raised\" or \"Cleared\".

MS2000 DisplayName

Alphanumeric Fixed The provisioned Display Name of theMS2000 as seen in the IEMS clientapplication.

MS2000 IP Address IPv4 IP Address Fixed The IPv4 IP address of the MS2000.For example: 10.162.100.51.

Type \"FLT\" or \"INFO\" Variable Left justified, 4 character alphabeticEvent Type field.

Sequence Number 0000-9999 Variable Four-digit sequence number whichcan be used for lost log detection.

Active message exampleMS2010 Example:

MTOSSGTWD *** AMS303 APR06 09:38:17 8191 FLT MS2000 Fault

Location: ms2010;10.162.100.51

State: Raised

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Category: equipment

Cause: temperatureUnacceptable

Time: Apr 06 09:38:17 2011

Component Id: Board#1/Module#1

Trap Name: acBoardTemperatureAlarm

Description: Board Temperature Too High

MS2020 Example:

MTOSSGTWD *** AMS303 APR06 09:54:37 8750 FLT MS2000 Fault

Location: MS2020;10.162.100.50

State: Raised

Category: equipment

Cause: temperatureUnacceptable

Time: Apr 06 09:54:37 2011

Component Id: Board#1

Trap Name: acBoardTemperatureAlarm

Description: Board Temperature Too High

MS2030 Example:

MTOSSGTWD *** AMS303 APR06 09:14:45 7562 FLT MS2000 Fault

Location: MS2030;47.143.164.34

State: Raised

Category: equipment

Cause: temperatureUnacceptable

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Time: Apr 06 09:14:45 2011

Component Id: System#0/Module#1

Trap Name: acBoardTemperatureAlarm

Description: Board Temperature Too High

Clear message exampleMS2010 Example:

MTOSSGTWD AMS303 APR06 09:38:57 8232 INFO MS2000 Info

Location: ms2010;10.162.100.51

State: Cleared

Time: Apr 06 09:38:57 2011

Description: Alarm cleared: Board Temperature Too High

MS2020 Example:

MTOSSGTWD AMS303 APR06 09:54:47 8752 INFO MS2000 Info

Location: MS2020;10.162.100.50

State: Cleared

Time: Apr 06 09:54:47 2011

Description: Alarm cleared: Board Temperature Too High

MS2030 Example:

MTOSSGTWD AMS303 APR06 09:15:37 7624 INFO MS2000 Info

Location: MS2030;47.143.164.34

State: Cleared

Time: Apr 06 09:15:37 2011

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Description: Alarm cleared: Board Temperature Too High

AMS304Log report AMS304 indicates a feature key error on the Media Server 2000node. The use of a service (such as conferencing, voice prompts) wasattempted but a feature key allowing use of the service was not found.

Probable Cause

An attempt was made to use a service on the media server that was notkeyed into the feature key for the server.

Remedial actionVerify the current feature key setting on the media server web page andcontact technical support if new feature functionality is needed.

AttributesAttribute Value

Severity Warning

FormatFeature Key Error - associated trap is <acFeatureKeyError>

Active message examplen/a

Clear message examplen/a

Associated OM registers

AMS304Log report AMS304 indicates a feature key error on the Media Server 2000node. The use of a service (such as conferencing, voice prompts) wasattempted but a feature key allowing use of the service was not found.

Probable Cause

An attempt was made to use a service on the media server that was notkeyed into the feature key for the server.

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Remedial actionVerify the current feature key setting on the media server web page andcontact technical support if new feature functionality is needed.

AttributesAttribute Value

Severity Indeterminate

FormatFeature Key Error - associated trap is <acFeatureKeyError>

Active message examplen/a

Clear message examplen/a

Associated OM registers

AMS305Log report AMS305 indicates board call resource alarm on the MediaServer 2000 node. This alarm is raised only in SIP/H.323-based gatewayproducts as a major alarm.

Probable Cause

This is an internal software error related to call resources.

Remedial actionThis is a resource issue on the media server. Review the logs and trapsfrom this server to view related issues, for example, lack of resources orfault conditions. A reset of the server may be needed.

AttributesAttribute Value

Severity Major

FormatBoard Call Resource Alarm - associated trap is<acBoardCallResourceAlarm>

Active message examplen/a

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Clear message examplen/a

Associated OM registers

AMS306Log report AMS306 indicates a board controller failure alarm on the MediaServer 2000 node. This alarm is raised only in SIP/H.323-based gatewayproducts as a minor alarm.

Probable Cause

The board controller has a failure.

Remedial actionCheck alarms and additional logs to determine the reason for the failure.

AttributesAttribute Value

Severity Minor

FormatBoard Controller Failure - associated trap is

<acBoardControllerFailureAlarm>

Active message examplen/a

Clear message examplen/a

Associated OM registers

AMS307Log report AMS307 indicates an ethernet link alarm on the Media Server2000 node. This alarm trap is received when there is a fault on one of theethernet links which has an alarm status of "major". If there is a fault onboth interfaces, the alarm status is critical and the server is isolated. Thecritical alarm will be sent by a MS2010 and MS2030 when the first ethernetlink is restored. The critical alarm will be sent by a MS2020 when bothethernet links are restored.

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Remedial actionEnsure that both Ethernet cables are plugged into the back of the system.Inspect the system's Ethernet link lights to determine which interface isfailing. Reconnect the cable or fix the network problem.

AttributesAttribute Value

Log name AMS307

Severity • Cleared

• Critical

• Major

Type Equipment Alarm

Status set/clear

Probable cause Underlying Resource Unavailable

Format<OFFICE> <Severity> AMS307 MMMDD hh:mm:ss <Sequence Number><Type> MS2000 Fault

Location: <MS2000 Display Name>;<MS2000 IP Address>

State: Raised

Category: <Category>

Cause: <Cause>

Time: Mmm DD hh:mm:ss YYYY

Component Id: <Component Id>

Trap Name: <Trap Name>

Description: <Description of Problem>

<OFFICE> AMS307 MMMDD hh:mm:ss <Sequence Number> <Type>MS2000 Info

Location: <MS2000 Display Name>;<MS2000 IP Address>

State: Cleared

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Time: Mmm DD hh:mm:ss YYYY

Description: <Description of Problem>

Selected field descriptionsField Value Fixed or

VariableDescription

Component Id Alphanumeric Variable \"Board#1/EthernetLink#0\" for aMS2010 or MS2020. \"System#0/Module#1/EthernetLink#0\" for aMS2030. Note that the physical portwhich is associated with the alarm isspecified in the Description field.

Cause underlyingResourceUnavailable

Fixed Text string indicating more informationabout the log.

OFFICE Alphanumeric Fixed A string indicating the office thatgenerated the log report.

Severity \"***\", \" **\" or \" \" Variable Right justified, 3 character field toindicate the severity of the log. Oneasterisk indicates minor, 2 major, 3critical and no asterisks represents noseverity.

Category equipment Fixed Indicates the category of the alarm.

State \"Raised\" or\"Cleared\"

Variable A text string indicating if the log isassociated with an alarm and has avalue of \"Raised\" or \"Cleared\"

MS2000 IP Address IPv4 IP Address Fixed The IPv4 IP address of the MS2000.For example: 10.162.100.51.

MS2000 DisplayName

Alphanumeric Fixed The provisioned Display Name of theMS2000 as seen in the IEMS clientapplication.

Type \"FLT \" or \"INFO\" Fixed Left justified, 4 character alphabeticEvent Type field.

Sequence Number 0000-9999 Variable Four-digit sequence number whichcan be used for lost log detection.

Trap Name Alphabetic Fixed acBoardEthernetLinkAlarm

Description ofProblem

Text string Variable \"Ethernet link alarm. Redundant Link(Physical port #n) is down.\" where nis 1 or 2. Or: \"Ethernet link alarm. NoEthernet Link.\" Or: \"Alarm cleared:Ethernet link alarm. No Ethernet Link.\" Or: \"Alarm cleared: Ethernet linkalarm. Redundant Link (Physical port#n) is down.\" where n is 1 or 2.

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Active message exampleMS2010 Example:

MTOSSGTWD ** AMS307 MAR30 12:43:45 4190 FLT MS2000 Fault

Location: ms2010;10.162.100.51

State: Raised

Category: equipment

Cause: underlyingResourceUnavailable

Time: Mar 30 12:43:45 2011

Component Id: Board#1/EthernetLink#0

Trap Name: acBoardEthernetLinkAlarm

Description: Ethernet link alarm. Redundant Link (Physicalport #1) is d

own.

MS2020 Example:

MTOSSGTWD ** AMS307 MAR30 13:54:33 6094 FLT MS2000 Fault

Location: MS2020;10.162.100.50

State: Raised

Category: equipment

Cause: underlyingResourceUnavailable

Time: Mar 30 13:54:33 2011

Component Id: Board#1/EthernetLink#0

Trap Name: acBoardEthernetLinkAlarm

Description: Ethernet link alarm. Redundant Link (Physicalport #2) is d

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own.

MS2030 Example:

MTOSSGTWD ** AMS307 MAR30 12:47:34 4314 FLT MS2000 Fault

Location: MS2030;47.143.164.34

State: Raised

Category: equipment

Cause: underlyingResourceUnavailable

Time: Mar 30 12:47:34 2011

Component Id: System#0/Module#1/EthernetLink#0

Trap Name: acBoardEthernetLinkAlarm

Description: Ethernet link alarm. Redundant Link (Physicalport #2) is d

own.

Clear message exampleMS2010 Example:

MTOSSGTWD AMS307 MAR30 12:44:01 4205 INFO MS2000 Info

Location: ms2010;10.162.100.51

State: Cleared

Time: Mar 30 12:44:01 2011

Description: Alarm cleared: Ethernet link alarm. RedundantLink (Physica

l port #1) is down.

MS2020 Example:

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MTOSSGTWD AMS307 MAR30 13:54:45 6104 INFO MS2000 Info

Location: MS2020;10.162.100.50

State: Cleared

Time: Mar 30 13:54:45 2011

Description: Alarm cleared: Ethernet link alarm. RedundantLink (Physica

l port #2) is down.

MS2030 Example:

MTOSSGTWD AMS307 MAR30 12:48:27 4329 INFO MS2000 Info

Location: MS2030;47.143.164.34

State: Cleared

Time: Mar 30 12:48:27 2011

Description: Alarm cleared: Ethernet link alarm. RedundantLink (Physica

l port #2) is down.

AMS308Log report AMS308 indicates a board overload on the Media Server 2000node. This alarm is raised only in SIP/H.323-based gateway products as amajor alarm.

Probable Cause

The server is being offered too much work for the board to handle. It is inan overload condition. Please review logs and performance data. It couldbe the network may not be engineered with a sufficient number of mediaservers for the traffic in the network. Usage data should be examined andanalyzed.

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Remedial actionCheck alarms and additional logs to determine the reason for the failure.There may need to be an additional server added to the network based onthe network planning data.

AttributesAttribute Value

Severity Major

FormatOverload Alarm - associated trap is <acBoardOverloadAlarm>

Active message examplen/a

Clear message examplen/a

Associated OM registers

AMS309Log report AMS309 indicates an active alarm table overflow on the MediaServer 2000 node. During each development cycle, a calculation is madeas to the size of the active alarm table that will hold all possible alarms thatcan be raised at any one time by the board. This alarm will only be seen ifthere is an error in that calculation.

Probable Cause

This is received when a software table in the media server becomes toofull and cannot hold all possible alarms.

If an alarm was raised when the table was full, it is possible that the alarmis active, but does not appear in the active alarm table.

Remedial actionThe status stays major until reboot, because it denotes a possible loss ofinformation until the next reboot. No user action can be taken to correctthis issue.

AttributesAttribute Value

Severity Major

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FormatActive Alarm Table Overflow - associated trap is

<acActiveAlarmTableOverflow>

Active message examplen/a

Clear message examplen/a

Associated OM registers

AMS310Log report AMS310 indicates an ATM port alarm on the Media Server 2000node. This is applicable for the MS2020 server and indicates an ATM porterror.

Probable Cause

The alarm will be raised under several link type failures:

LOS (loss of signal): possible fiber cut. AIS (alarm indication signal) softfault. RDI (remote defect indication): problem on the remote end.

Alarm is raised under these conditions:

LOS condition is present.

AIS condition is present (LOS condition is not present).

RDI condition is present (LOS and AIS conditions are not present).

The alarm is cleared under this condition:

LOS, AIS, and RDI conditions are not present.

The status stays critical until the problem is resolved and a reboot occurs.

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Remedial actionEnsure that the fiber is plugged into the back of the system. Check fordamaged fiber. Ensure that network side of the fiber is online.

AttributesAttribute Value

Log name AMS310

Severity • Cleared

• Critical

• Major

Type Equipment Alarm

Status set/clear

Probable cause Adapter Error

Format<OFFICE> <Severity> AMS310 MMMDD hh:mm:ss <Sequence Number><Type> MS2000 Fault

Location: <MS2000 Display Name>;<MS2000 IP Address>

State: Raised

Category: equipment

Cause: adapterError

Time: Mmm DD hh:mm:ss YYYY

Component Id: Board#1/AtmPort#0

Trap Name: acAtmPortAlarm

Description: <Description of Problem>

<OFFICE> AMS310 MMMDD hh:mm:ss <Sequence Number> <Type>MS2000 Info

Location: <MS2000 Display Name>;<MS2000 IP Address>

State: Cleared

Time: Mmm DD hh:mm:ss YYYY

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Description: <Description of Problem>

Selected field descriptionsField Value Fixed or

VariableDescription

OFFICE Alphanumeric Fixed A string indicating the office thatgenerated the log report.

Severity \"***\", \" **\", or \" \" Variable Right justified, 3 character field toindicate the severity of the log. Threeasterisks indicates critical, twoasterisks indicates major, and noasterisks represents no severity.

Sequence Number 0000-9999 Variable Four-digit sequence number whichcan be used for lost log detection.

MS2000 DisplayName

Alphanumeric Fixed The provisioned Display Name of theMS2000 as seen in the IEMS clientapplication.

MS2000 IP Address IPv4 IP Address Fixed The IPv4 IP address of the MS2000.For example: 10.162.100.50.

Description ofProblem

Text string Variable \"ATM Port Alarm: port 0, LOSACTIVE LINK(X)\" when raised,\"Alarm cleared: ATM Port Alarm: port0, LOS ACTIVE LINK(X)\" whencleared. X is alphanumeric equal to\"A\" or \"B\" and corresponds to thelink with the problem.

Active message exampleMTOSSGTWD *** AMS310 APR06 15:49:12 9312 FLT MS2000 Fault

Location: MS2020;10.162.100.50

State: Raised

Category: equipment

Cause: adapterError

Time: Apr 06 15:49:12 2011

Component Id: Board#1/AtmPort#0

Trap Name: acAtmPortAlarm

Description: ATM Port Alarm: port 0, LOS ACTIVE LINK(A)

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Clear message exampleMTOSSGTWD AMS310 APR06 15:49:49 9335 INFO MS2000 Info

Location: MS2020;10.162.100.50

State: Cleared

Time: Apr 06 15:49:49 2011

Description: Alarm cleared: ATM Port Alarm: port 0, LOSACTIVE LINK(A)

Associated OM registers

AMS311Log report AMS311 indicates an audio provisioning alarm on the MediaServer 2000 node. An audio provisioning alarm trap is sent when the AMStimes out waiting for audio provisioning from the audio provisioning server.

Probable Cause

The media server times out waiting for successful audio provisioning. Thecause for this alarm is that the media server node is disabled in the APSand cannot get audio, the APS is down, or configuration is incorrect withrespect to the APS in the Board.ini file for the media server.

A clear alarm trap is sent when a successful audio provisioning sessionoccurs.

Remedial actionCheck the APS and status of the node in the APS GUI. Verify theBOARD.ini configuration parameter failure.

AttributesAttribute Value

Severity Warning

FormatAudio Provisioning Alarm - associated trap is

<acAudioProvisioningAlarm>

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Active message examplen/a

Clear message examplen/a

Associated OM registers

AMS311Log report AMS311 indicates an audio provisioning alarm on the MediaServer 2000 node. An audio provisioning alarm trap is sent when the AMStimes out waiting for audio provisioning from the audio provisioning server.

Probable Cause

The media server times out waiting for successful audio provisioning. Thecause for this alarm is that the media server node is disabled in the APSand cannot get audio, the APS is down, or configuration is incorrect withrespect to the APS in the Board.ini file for the media server.

A clear alarm trap is sent when a successful audio provisioning sessionoccurs.

Remedial actionCheck the APS and status of the node in the APS GUI. Verify theBOARD.ini configuration parameter failure.

AttributesAttribute Value

Severity Indeterminate

FormatAudio Provisioning Alarm - associated trap is

<acAudioProvisioningAlarm>

Active message examplen/a

Clear message examplen/a

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Associated OM registers

AMS312Log report AMS312 indicates an operational state change on the MediaServer 2000 node to "disabled". When the state changes from enabled todisabled, an SNMP traps is sent with a "major" status. If the MS2000 (ATMor IP) fails to initialize the operation state is disabled.

Probable Cause

This could be caused by a hardware problem or other issue causing theboard to not to initialize.

A corresponding clear trap is sent when the state changes back to an"enabled" state. In ATM systems, the operational state of the node is alsodisabled if there are no ATM ports available for use. An ATM port isavailable for use if it is unlocked and enabled.

Remedial actionVerify the server can boot from a bootp server or load the CMP load intothe server. Check the board.ini file for configuration problems.

AttributesAttribute Value

Severity Major

FormatOperational State Change - associated trap is

<acOperationalStateChange>

Active message examplen/a

Clear message examplen/a

Associated OM registers

AMS314Log report AMS314 indicates that the NAT placed in front of a device hasbeen identified as a symmetric NAT.

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Probable Cause

When the NAT is placed in the front media server, it is identified as asymmetric NAT, raising this alarm. It is cleared when a non-symmetric NATor no NAT replaces the symmetric one.

Remedial actionThis alarm is cleared when a non-symmetric NAT or no NAT replaces thesymmetric one.

AttributesAttribute Value

Severity Warning

FormatNAT Traversal Alarm - associated trap is<acNATTraversalAlarm>

Active message examplen/a

Clear message examplen/a

Associated OM registers

AMS314Log report AMS314 indicates that the NAT placed in front of a device hasbeen identified as a symmetric NAT.

Probable Cause

When the NAT is placed in the front media server, it is identified as asymmetric NAT, raising this alarm. It is cleared when a non-symmetric NATor no NAT replaces the symmetric one.

Remedial actionThis alarm is cleared when a non-symmetric NAT or no NAT replaces thesymmetric one.

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AttributesAttribute Value

Severity Indeterminate

FormatNAT Traversal Alarm - associated trap is<acNATTraversalAlarm>

Active message examplen/a

Clear message examplen/a

Associated OM registers

AMS315Log report AMS315 indicates a power supply alarm on the Media Server2000 node.

This alarm is raised when the one of the power supply units is faulty.

This log only applies to the MS2030 product.

Remedial actionPower Supply unit is placed and working.

AttributesAttribute Value

Log name AMS315

Severity • Major

• Cleared

Type Equipment Alarm

Status set/clear

Probable cause Power Problem

Associated component The source SNMP trap contains "Chassis#0/PowerSupply#<m>" in the component varbind 29.

FormatIEMS NT STD raise format:

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<OFFICE> <Severity> AMS315 MMMDD hh:mm:ss <Seq #> FLT MS2000Fault

Location: <IEMS MS20x0 Display Name>;<MS20x0 IP Address>

State: Raised

Category: equipment

Cause: 35

Time: Jul 01 02:31:47 2008

Component Id: Chassis#0/PowerSupply#<Power #>

Trap Name: acPowerSupplyAlarm

Description: Power-Supply Alarm.

IEMS NT STD clear format:

<OFFICE> AMS315 MMMDD hh:mm:ss <Seq #> INFO MS2000 Info

Location: <IEMS MS20x0 Display Name>;<MS20x0 IP Address>

State: Cleared

Time: Jun 28 19:48:44 2008

Description: Alarm cleared: Power-Supply Alarm.

Selected field descriptionsField Value Fixed or

VariableDescription

MS20x0 IP address IPv4 IP address Fixed The active IP address of MS20x0 as itis provisioned in IEMS.

Seq # 0000-9999 Variable A four-digit sequence number whichcan be used for lost log detection.

IEMS MS20x0Display Name

alphanumeric Fixed This is the Display Name for theMS20X0 in the IEMS client.

OFFICE alphanumeric Fixed Indicates the office that generated thelog report.

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Field Value Fixed orVariable

Description

Severity ' **', ' ' Variable A right justified, 3 character field with "**" for major, " *" for minor, " " forwarning and " " for a clear.

Power # 0-9 Variable A one-digit sequence number whichcan be used for power supply slotnumber.

Active message exampleMTOSSCABLAB ** AMS315 OCT24 17:13:20 4624 FLT MS2000 Fault

Location: MS2030;47.142.92.59

State: Raised

Category: equipment

Cause: 35

Time: Jan 01 00:12:45 2000

Component Id: Chassis#0/PowerSupply#1

Trap Name: acPowerSupplyAlarm

Description: Power-Supply Alarm.

Clear message exampleMTOSSCABLAB AMS315 OCT24 17:13:30 4625 INFO MS2000 Info

Location: MS2030;47.142.92.59

State: Cleared

Time: Jan 01 00:14:53 2000

Description: Alarm cleared: Power-Supply Alarm.

AMS316This alarm is raised when the fan tray is missing or some of the fans arefaulty.

If the fan tray is missing or more then X fans are faulty the severity will beCritical.

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If more then one and less the X fans are faulty the severity will be Major.

This log only applies to the MS2030 product.

Remedial actionClean the fan or replace the fan.

This alarm will be cleared when fan tray is in place and fans are working.

AttributesAttribute Value

Log name AMS316

Severity • Critical

• Major

• Cleared

Type Equipment Alarm

Status set/clear

Associated component The source SNMP trap contains "Chassis#0/FanTray#0" in the component varbind 28.

FormatIEMS NT STD raise format:

<OFFICE> <Severity> AMS316 MMMDD hh:mm:ss <Seq #> FLT MS2000Fault

Location: <IEMS MS20x0 Display Name>;<MS20x0 IP Address>

State: Raised

Category: equipment

Cause: 21

Time: Jul 01 02:31:47 2008

Component Id: Chassis#0/FanTray#0

Trap Name: acFanTrayAlarm

Description: Fan-Tray Alarm. Fan is faulty.

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IEMS NT STD clear format:

<OFFICE> AMS316 MMMDD hh:mm:ss <Seq #> INFO MS2000 Info

Location: <IEMS MS20x0 Display Name>;<MS20x0 IP Address>

State: Cleared

Time: Jun 28 19:48:44 2008

Description: Alarm cleared: Fan-Tray Alarm. Fan is faulty.

Selected field descriptionsField Value Fixed or

VariableDescription

MS20x0 IP address IPv4 IP address Fixed The active IP address of MS20x0 as itis provisioned in IEMS.

Seq # 0000-9999 Variable A four-digit sequence number whichcan be used for lost log detection.

IEMS MS20x0Display Name

alphanumeric Fixed This is the Display Name for theMS20X0 in the IEMS client.

OFFICE alphanumeric Fixed Indicates the office that generated thelog report.

Severity '***', ' **', ' ' Variable A right justified, 3 character field with"***" for critical, " **" for major, " *" forminor, " " for warning and " " for aclear.

Active message exampleMTOSSCABLAB ** AMS316 OCT24 17:13:20 4624 FLT MS2000 Fault

Location: MS2030;47.142.92.59

State: Raised

Category: equipment

Cause: 21

Time: Jul 01 02:31:47 2008

Component Id: Chassis#0/FanTray#0

Trap Name: acFanTrayAlarm

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Description: Fan-Tray Alarm. Fan is faulty.

Clear message exampleMTOSSCABLAB AMS316 OCT24 17:13:30 4625 INFO MS2000 Info

Location: MS2030;47.142.92.59

State: Cleared

Time: Jun 28 19:48:44 2008

Description: Alarm cleared: Fan-Tray Alarm. Fan is faulty.

AMS317This alarm is raised when the HA (High Availability) feature is active. Theseverity is critical if one of the PEM units is missing and major if the electricwire to one of the units is disconnected.

This log only applies to the MS2030 product.

Remedial actionThis alarm is cleared when PEM card is placed and both DC wires are in.

AttributesAttribute Value

Log name AMS317

Severity • Critical

• Major

• Cleared

Type Equipment Alarm

Status set/clear

Probable cause Underlying Resource Unavailable

Associated component The source SNMP trap contains "Chassis#0/PemCard#<m>" in the component varbind 30.

FormatIEMS NT STD raise format:

<OFFICE> <Severity> AMS317 MMMDD hh:mm:ss <Seq #> FLT MS2000Fault

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Location: <IEMS MS20x0 Display Name>;<MS20x0 IP Address>

State: Raised

Category: equipment

Cause: 56

Time: Jul 01 02:31:47 2008

Component Id: Chassis#0/PemCard#<PEM #>

Trap Name: acPEMAlarm

Description: PEM Module Alarm.

IEMS NT STD clear format:

<OFFICE> AMS317 MMMDD hh:mm:ss <Seq #> INFO MS2000 Info

Location: <IEMS MS20x0 Display Name>;<MS20x0 IP Address>

State: Cleared

Time: Jun 28 19:48:44 2008

Description: Alarm cleared: PEM Module Alarm.

Selected field descriptionsField Value Fixed or

VariableDescription

Severity '***', ' **', ' ' Variable A right justified, 3 character field with"***" for critical, " **" for major, " *" forminor, " " for warning and " " for aclear.

MS20x0 IP address IPv4 IP address Fixed The active IP address of MS20x0 as itis provisioned in IEMS.

Seq # 0000-9999 Variable A four-digit sequence number whichcan be used for lost log detection.

IEMS MS20x0Display Name

alphanumeric Fixed This is the Display Name for theMS20X0 in the IEMS client.

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Field Value Fixed orVariable

Description

OFFICE alphanumeric Fixed Indicates the office that generated thelog report.

PEM # 0-9 Variable A one-digit sequence number whichcan be used for the power entrymodule's slot number.

Active message exampleMTOSSCABLAB *** AMS317 OCT24 17:13:20 4624 FLT MS2000 Fault

Location: MS2030;47.142.92.59

State: Raised

Category: equipment

Cause: 56

Time: Jul 01 02:31:47 2008

Component Id: Chassis#0/PemCard#1

Trap Name: acPEMAlarm

Description: PEM Module Alarm.

Clear message exampleMTOSSCABLAB AMS317 OCT24 17:13:30 4625 INFO MS2000 Info

Location: MS2030;47.142.92.59

State: Cleared

Time: Jun 28 19:48:44 2008

Description: Alarm cleared: PEM Module Alarm.

AMS318This alarm is raised when the Synchronization and Alarm module in theM3K MG is missing in slot 2 or 4. When there is no SAT there are no otherchassis HW related alarms. Note: Relevant only for M3K.

This log only applies to the MS2030 product.

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Remedial actionThis alarm is cleared when SA module is in slot 2 or 4 and working.

AttributesAttribute Value

Log name AMS317

Severity • Critical

• Cleared

Type Equipment Alarm

Status set/clear

Probable cause Underlying Resource Unavailable

Associated component The source SNMP trap contains "Chassis#0/SA#<m>" in the component varbind 31.

FormatIEMS NT STD raise format:

<OFFICE> <Severity> AMS318 MMMDD hh:mm:ss <Seq #> FLT MS2000Fault

Location: <IEMS MS20x0 Display Name>;<MS20x0 IP Address>

State: Raised

Category: equipment

Cause: 56

Time: Jul 01 02:31:47 2008

Component Id: Chassis#0/SA#<SA #>

Trap Name: acSAMissingAlarm

Description: SA Module Alarm.

IEMS NT STD clear format:

<OFFICE> AMS318 MMMDD hh:mm:ss <Seq #> INFO MS2000 Info

Location: <IEMS MS20x0 Display Name>;<MS20x0 IP Address>

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State: Cleared

Time: Jun 28 19:48:44 2008

Description: Alarm cleared: SA Module Alarm.

Selected field descriptionsField Value Fixed or

VariableDescription

MS20x0 IP address IPv4 IP address Fixed The active IP address of MS20x0 as itis provisioned in IEMS.

Seq # 0000-9999 Variable A four-digit sequence number whichcan be used for lost log detection.

IEMS MS20x0Display Name

alphanumeric Fixed This is the Display Name for theMS20X0 in the IEMS client.

OFFICE alphanumeric Fixed Indicates the office that generated thelog report.

SA # 0-9 Variable A one-digit sequence number whichcan be used for the shelf Alarmmodule's slot number.

Severity '***', ' ' Variable A right justified, 3 character field with"***" for critical, " **" for major, " *" forminor, " " for warning and " " for aclear.

Active message exampleMTOSSCABLAB *** AMS318 OCT24 17:13:20 4624 FLT MS2000 Fault

Location: MS2030;47.142.92.59

State: Raised

Category: equipment

Cause: 56

Time: Jul 01 02:31:47 2008

Component Id: Chassis#0/SA#2

Trap Name: acSAMissingAlarm

Description: SA Module Alarm.

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Clear message exampleMTOSSCABLAB AMS316 OCT24 17:13:30 4625 INFO MS2000 Info

Location: MS2030;47.142.92.59

State: Cleared

Time: Jun 28 19:48:44 2008

Description: Alarm cleared: SA Module Alarm.

AMS319This Alarm is raised when the input dry contact is short circuited. Clearedwhen the circuit is reopened. The dry contact circuit on the media server isused to light an office alarm in the telephone office when a problemcondition occurs

This log only applies to the MS2030 product.

Remedial actionThis alarm is cleared when input dry contact circuit is reopened.

AttributesAttribute Value

Log name AMS319

Severity • Critical

• Cleared

Type Equipment Alarm

Status set/clear

Probable cause Input Device Error

Associated component The source SNMP trap contains "Chassis#0" in thecomponent varbind 35.

FormatIEMS NT STD raise format:

<OFFICE> <Severity> AMS319 MMMDD hh:mm:ss <Seq #> FLT MS2000Fault

Location: <IEMS MS20x0 Display Name>;<MS20x0 IP Address>

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State: Raised

Category: equipment

Cause: 24

Time: Jul 01 02:31:47 2008

Component Id: Chassis#0

Trap Name: acUserInputAlarm

Description: User input Alarm.

IEMS NT STD clear format:

<OFFICE> AMS319 MMMDD hh:mm:ss <Seq #> INFO MS2000 Info

Location: <IEMS MS20x0 Display Name>;<MS20x0 IP Address>

State: Cleared

Time: Jun 28 19:48:44 2008

Description: Alarm cleared: User input Alarm.

Selected field descriptionsField Value Fixed or

VariableDescription

MS20x0 IP address IPv4 IP address Fixed The active IP address of MS20x0 as itis provisioned in IEMS.

IEMS MS20x0Display Name

alphanumeric Fixed This is the Display Name for theMS20X0 in the IEMS client.

OFFICE alphanumeric Fixed Indicates the office that generated thelog report.

Severity '***', ' ' Variable A right justified, 3 character field with"***" for critical, " **" for major, " *" forminor, " " for warning and " " for aclear.

Seq # 0000-9999 Variable A four-digit sequence number whichcan be used for lost log detection.

Active message exampleMTOSSCABLAB *** AMS319 OCT24 17:13:20 4624 FLT MS2000 Fault

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Location: MS2030;47.142.92.59

State: Raised

Category: equipment

Cause: 24

Time: Jul 01 02:31:47 2008

Component Id: Chassis#0

Trap Name: acUserInputAlarm

Description: User input Alarm.

Clear message exampleMTOSSCABLAB AMS319 OCT24 17:13:30 4625 INFO MS2000 Info

Location: MS2030;47.142.92.59

State: Cleared

Time: Jun 28 19:48:44 2008

Description: User input Alarm.

AMS320H248 lost connection with call agent. It is generated when the MS2010loses connection to its call agent which in the GWC.

This log only applies to the MS2010 product with software version of 5.2 orabove.

Remedial actionContact the support.

AttributesAttribute Value

Log name AMS320

Severity • Major

• Cleared

Type Communications Alarm

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Attribute Value

Status set/clear

Probable cause Out of Service

Associated component The source SNMP trap contains "Board#1" in thecomponent varbind.

FormatIEMS NT STD raise format:

<OFFICE> <Severity> AMS320 MMMDD hh:mm:ss <Seq #> FLT MS2000Fault

Location: <IEMS MS20x0 Display Name>;<MS20x0 IP Address>

State: Raised

Category: communications

Cause: 71

Time: Jul 01 02:31:47 2008

Component Id: Board#1

Trap Name: acH248LostConnectionWithCA

Description: H.248 lost connection with call agent: %s.

IEMS NT STD clear format:

<OFFICE> AMS320 MMMDD hh:mm:ss <Seq #> INFO MS2000 Info

Location: <IEMS MS20x0 Display Name>;<MS20x0 IP Address>

State: Cleared

Time: Jun 28 19:48:44 2008

Description: Alarm cleared: H.248 lost connection with callagent: %s.

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Selected field descriptionsField Value Fixed or

VariableDescription

Severity ' **', ' ' Variable A right justified, 3 character field with"***" for critical, " **" for major, " *" forminor, " " for warning and " " for aclear.

MS20x0 IP address IPv4 IP address Fixed The active IP address of MS20x0 as itis provisioned in IEMS.

Seq # 0000-9999 Variable A four-digit sequence number whichcan be used for lost log detection.

IEMS MS20x0Display Name

alphanumeric Fixed This is the Display Name for theMS20X0 in the IEMS client.

OFFICE alphanumeric Fixed Indicates the office that generated thelog report.

Active message exampleMTOSSCABLAB ** AMS320 OCT24 17:13:20 4624 FLT MS2000 Fault

Location: MS2010;47.142.92.104

State: Raised

Category: communications

Cause: 71

Time: Jul 01 02:31:47 2008

Component Id: Board#1

Trap Name: acH248LostConnectionWithCA

Description: H.248 lost connection with call agent: %s.

Clear message exampleMTOSSCABLAB AMS320 OCT24 17:13:30 4625 INFO MS2000 Info

Location: MS2010;47.142.92.104

State: Cleared

Time: Jun 28 19:48:44 2008

Description: H.248 lost connection with call agent: %s.

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AMS500Log report AMS500 indicates a board started condition on the MediaServer 2000 node. The IPM-1610 or TP-6310 board was restarted.

Probable Cause

Someone reset the server or reapplied power to the unit.

There is no corresponding clear SNMP trap. This is not an alarm and doesnot go in the active alarm table. This trap is a signal to clear the entireactive alarm table.

Remedial actionThis log report requires no action. This is an information log.

AttributesAttribute Value

Severity Warning

FormatBoard Started - associated trap is <acBoardEvBoardStarted>

Active message examplen/a

Clear message examplen/a

Associated OM registers

AMS500Log report AMS500 indicates a board started condition on the MediaServer 2000 node. The IPM-1610 or TP-6310 board was restarted.

Probable Cause

Someone reset the server or reapplied power to the unit.

There is no corresponding clear SNMP trap. This is not an alarm and doesnot go in the active alarm table. This trap is a signal to clear the entireactive alarm table.

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Remedial actionThis log report requires no action. This is an information log.

AttributesAttribute Value

Severity Indeterminate

FormatBoard Started - associated trap is <acBoardEvBoardStarted>

Active message examplen/a

Clear message examplen/a

Associated OM registers

AMS501Log report AMS501 indicates an admin state change on the Media Server2000 node. The administration state of the MS 2000 Series node changedeither to "locked", "shutting down", or "unlocked".

Probable Cause

User initiated action caused the state changed.

An MS 2000 Series node can be locked gracefully, allowing existing callsto complete, before administration (configuration and maintenance) isperformed on the node. The MS2000 Series also supports a forced lockwhich immediately takes down active calls. In both types of locks, theadministrative state changes to critical for either a "shutting down" or"locked" state and clears when it transitions to an unlocked state.

Remedial actionThis log report requires no action. It is reporting a change in theadministrative state of the server (locked to unlocked or unlocked tolocked). Locked is an out-of-service condition whereas unlocked is an in-service condition.

AttributesAttribute Value

Severity Critical

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FormatAdmin State Change - associated trap is<acgwAdminStateChange>

Active message examplen/a

Clear message examplen/a

Associated OM registers

AMS600Log report AMS600 indicates status of board hardware elements beingtested.

The log/alarm has the following severity: Critical.

Probable Cause

This trap provides the status of the BIT (Built-In-Test) on the media server.The information in the trap contains board hardware elements being testedand their status.

When the NAT is placed in the front media server, it is identified as asymmetirc NAT, raising this alarm. It is cleared when a non-symmetirc NATor no NAT replaces the symmetric one

The board and status appear in the additional info fields.

Remedial actionCheck the detail of the BIT status log. The log trap may denote the BIT testpassed and no correction is needed. The detail in the trap may indicatesome failure with the hardware or feature key setting in the media server.Detail should be examined more closely.

This alarm is cleared when a non-symmetric NAT or no NAT replaces thesymmetric one.

AttributesAttribute Value

Severity Critical

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FormatEnhanced BIT Status - associated trap is<acEnhancedBITStatus>

Active message examplen/a

Clear message examplen/a

Associated OM registers

AMS601processingErrorAlarm (3) for failures and other (0) for success.

There are other possible textual messages describing NFS failures orsuccess, FTP failure or success.

This log indicates the result of a recent file download (includes HTTP errorcode, if available).

Remedial actionn/a

AttributesAttribute Value

Log name AMS601

Severity Warning

Type Communications Alarm

Status message

Probable cause Indeterminate

FormatIEMS NT STD raise format:

<OFFICE> AMS601 MMMDD hh:mm:ss <Seq #> FLT MS2000 Fault

Location: <IEMS MS20x0 Display Name>;<MS20x0 IP Address>

State: None

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Category: processingError

Cause: 0

Time: Jul 01 02:31:47 2008

Component Id: Board#1<Function>

Trap Name: acHTTPDownloadResult

Description: <Http Result>

Active message exampleMTOSSCABLAB AMS601 OCT24 17:13:20 4624 FLT MS2000 Fault

Location: MS2010;47.142.92.104

State: None

Category: processingError

Cause: 0

Time: Jul 06 15:58:59 2008

Component Id: Board#1/AutoUpdate/https://47.135.181.185/MediaServer/IPM1610_F5_2E20_2E040_2E005.cmp

Trap Name: acHTTPDownloadResult

Description: HTTP GET failed with response HTTP/1.1 404 NotFound

Clear message examplen/a

AMS601processingErrorAlarm (3) for failures and other (0) for success.

There are other possible textual messages describing NFS failures orsuccess, FTP failure or success.

This log indicates the result of a recent file download (includes HTTP errorcode, if available).

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Remedial actionn/a

AttributesAttribute Value

Log name AMS601

Severity Warning

Type Communications Alarm

Status message

Probable cause Indeterminate

FormatIEMS NT STD raise format:

<OFFICE> AMS601 MMMDD hh:mm:ss <Seq #> FLT MS2000 Fault

Location: <IEMS MS20x0 Display Name>;<MS20x0 IP Address>

State: None

Category: processingError

Cause: 0

Time: Jul 01 02:31:47 2008

Component Id: Board#1<Function>

Trap Name: acHTTPDownloadResult

Description: <Http Result>

Active message exampleMTOSSCABLAB AMS601 OCT24 17:13:20 4624 FLT MS2000 Fault

Location: MS2010;47.142.92.104

State: None

Category: processingError

Cause: 0

Time: Jul 06 15:58:59 2008

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Component Id: Board#1/AutoUpdate/https://47.135.181.185/MediaServer/IPM1610_F5_2E20_2E040_2E005.cmp

Trap Name: acHTTPDownloadResult

Description: HTTP GET failed with response HTTP/1.1 404 NotFound

Clear message examplen/a

AMS601processingErrorAlarm (3) for failures and other (0) for success.

There are other possible textual messages describing NFS failures orsuccess, FTP failure or success.

This log indicates the result of a recent file download (includes HTTP errorcode, if available).

Remedial actionn/a

AttributesAttribute Value

Log name AMS601

Severity Indeterminate

Type Communications Alarm

Status message

Probable cause Indeterminate

FormatIEMS NT STD raise format:

<OFFICE> AMS601 MMMDD hh:mm:ss <Seq #> FLT MS2000 Fault

Location: <IEMS MS20x0 Display Name>;<MS20x0 IP Address>

State: None

Category: processingError

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Cause: 0

Time: Jul 01 02:31:47 2008

Component Id: Board#1<Function>

Trap Name: acHTTPDownloadResult

Description: <Http Result>

Selected field descriptionsField Value Fixed or

VariableDescription

MS20x0 IP address IPv4 IP address Fixed The active IP address of MS20x0 as itis provisioned in IEMS.

Seq # 0000-9999 Variable A four-digit sequence number whichcan be used for lost log detection.

IEMS MS20x0Display Name

alphanumeric Fixed This is the Display Name for theMS20X0 in the IEMS client.

OFFICE alphanumeric Fixed Indicates the office that generated thelog report.

Function alphanumeric Variable download/upload action and URL.

Http Result alphanumeric Variable Different textual messages describingHttp failures or success, NFS failuresor success, FTP failure or success.

Active message exampleMTOSSCABLAB AMS601 OCT24 17:13:20 4624 FLT MS2000 Fault

Location: MS2010;47.142.92.104

State: None

Category: processingError

Cause: 0

Time: Jul 06 15:58:59 2008

Component Id: Board#1/AutoUpdate/https://47.135.181.185/MediaServer/IPM1610_F5_2E20_2E040_2E005.cmp

Trap Name: acHTTPDownloadResult

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Description: HTTP GET failed with response HTTP/1.1 404 NotFound

Clear message examplen/a

AMS800Log report AMS800 indicates that the threshold of a performancemonitored object has been crossed.

The log/alarm has the following severity: Critical.

Probable Cause

This log trap is sent out each time the threshold of a PerformanceMonitored object is crossed. The severity field is 'indeterminate' when thecrossing is above the threshold and 'cleared' when it goes back under thethreshold. The 'source' varbind in the trap indicates the object for which thethreshold is being crossed.

When the NAT is placed in the front media server, it is identified as asymmetirc NAT, raising this alarm. It is cleared when a non-symmetirc NATor no NAT replaces the symmetric one

Remedial actionNo immediate corrective action is required. The performance thresholdshould be monitored for any issues regarding performance of the mediaserver. The analysis of the performance data may warrant the need foradditional equipment.

This alarm is cleared when a non-symmetric NAT or no NAT replaces thesymmetric one.

AttributesAttribute Value

Severity Critical

FormatPerformance Monitoring Threshold Crossing - associated trapis <acPerfomanceMonitoringThresholdCrossing>

Active message examplen/a

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Clear message examplen/a

Associated OM registers

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IEMSn4K alarms and logs reference

This section provides a reference for the IEMSn4K alarms and logs for therelease.

N4K300 (backhaulOperStatusChange)Log report N4K300 (backhaulOperStatusChange) is generated when theboot code operation status changes.

Remedial actionn/a

AttributesAttribute Value

Severity Indeterminate

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 *** N4K300 JUL07 01:13:14 0009 FLT BTX4K

Location: BTX-4K;6.6.6.6

State: Raised

Category: communications

Cause: 6

Time: Jul 07 01:13:14 2006

Component ID: NE;Interfaces;IUA

Specific Problem: down

Description: The operational status of the nodalinterworking function(NIF) 2 change occurred at 2 hours, 46minutes, 40 seconds.

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Selected field descriptionsField Value Fixed or

VariableDescription

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Active message examplen/a

Clear message examplen/a

Associated OM registers

N4K300 (dnsUserServerOperStatusChange)Log report N4K300 (dnsUserServerOperStatusChange) is generated whena DNS server operational status changes.

Remedial actionn/a

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AttributesAttribute Value

Severity Indeterminate

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 * N4K300 JUL07 01:24:24 0015 FLT BTX4K

Location: BTX-4K;6.6.6.6

State: Raised

Category: communications

Cause: 118

Time: Jul 07 01:24:24 2006

Component ID: NE;Globals;DNS

Specific Problem: failure

Description: A DNS server operational status 2 changeoccurred at 2 hours, 46 minutes, 40 seconds

Selected field descriptionsField Value Fixed or

VariableDescription

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

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Field Value Fixed orVariable

Description

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Active message examplen/a

Clear message examplen/a

Associated OM registers

N4K300 (dsx1LineStatusChange)Log report N4K300 (dsx1LineStatusChange) is generated when the valueof an instance of dsx1LineStatus changes. It can be utilized by an NMS totrigger polls. When the line status change results from a higher level linestatus change (i.e., ds3), then no trap notifications for the ds1 are sent.

Remedial actionn/a

AttributesAttribute Value

Severity Indeterminate

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 *** N4K300 JUL07 01:28:05 0018 FLT BTX4K

Location: BTX-4K;6.6.6.6

State: Raised

Category: communications

Cause: 1

Time: Jul 07 01:28:05 2006

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Component ID: NE;Interfaces;DS3;DS1

Specific Problem: dsx1RcvFarEndLOF

Description: BTX-4K dsx1LineStatusChange Trap. DS1 currentline status 2 change occurred at 2 hours, 46 minutes, 40seconds.

Selected field descriptionsField Value Fixed or

VariableDescription

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Active message examplen/a

Clear message examplen/a

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Associated OM registers

N4K300 (dsx3LineStatusChange)Log report N4K300 (dsx3LineStatusChange) is generated when the valueof an instance of dsx3LineStatus changes. It can be utilized by an NMS totrigger polls. When the line status changes results in a lower level linestatus change (i.e., ds1), then no trap notifications are sent.

Remedial actionn/a

AttributesAttribute Value

Severity Indeterminate

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 *** N4K300 JUL07 01:31:49 0021 FLT BTX4K

Location: BTX-4K;6.6.6.6

State: Raised

Category: communications

Cause: 1

Time: Jul 07 01:31:49 2006

Component ID: NE;Interfaces;DS3

Specific Problem: dsx3RcvRAIFailure

Description: BTX-4K dsx3LineStatusChange Trap. DS3 currentline status 2 change occurred at 2 hours, 46 minutes, 40seconds.

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Selected field descriptionsField Value Fixed or

VariableDescription

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Active message examplen/a

Clear message examplen/a

Associated OM registers

N4K300 (linkDown)Log report N4K300 (linkDown) indicates that the SNMP entity, acting in anagent role, has detected that the ifOperStatus object for one of itscommunication links is about to enter the down state from some otherstate.

Remedial actionn/a

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AttributesAttribute Value

Severity Indeterminate

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 *** N4K300 JUL07 01:38:55 0025 FLT BTX4K

Location: BTX-4K;6.6.6.6

State: Raised

Category: communications

Cause: 1

Time: Jul 07 01:38:55 2006

Component ID: NE;Interfaces;DS3

Specific Problem: Generic Link Status

Description: Link Down: ifIndex = 2( AdminStatus = 1000OperationStatus = 8)

Selected field descriptionsField Value Fixed or

VariableDescription

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

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Field Value Fixed orVariable

Description

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Active message examplen/a

Clear message examplen/a

Associated OM registers

N4K300 (linkup)Log report N4K300 (linkup) indicates that the SNMP entity, acting in anagent role, has detected that the ifOperStatus object for one of itscommunication links left the down state and transitioned into some otherstate.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 N4K300 JUL07 01:40:26 0027 INFO BTX4K

Location: BTX-4K;6.6.6.6

State: Cleared

Category: communications

Cause: 1

Time: Jul 07 01:40:26 2006

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Component ID: NE;Interfaces;DS3

Specific Problem: Generic Link Status

Description: Link Up: ifIndex = 2( AdminStatus = 1000OperationStatus = 5).

Selected field descriptionsField Value Fixed or

VariableDescription

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Active message examplen/a

Clear message examplen/a

Associated OM registers

N4K300 (n4kIpDosThresholdCrossedChange)Log report N4K300 (n4kIpDosThresholdCrossedChange) is generatedalong with the time it changed when a particular traffic type on a particularport crosses a threshold above or below.

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Remedial actionn/a

AttributesAttribute Value

Severity Indeterminate

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 *** N4K300 JUL07 02:08:52 0046 FLT BTX4K

Location: BTX-4K;6.6.6.6

State: Raised

Category: other

Cause: 105

Time: Jul 07 02:08:52 2006

Component ID: NE;Globals;System

Specific Problem: Exceeded

Description: Threshold on a particular port for a particulartraffic status 1 and last changed at 2 hours, 46 minutes, 40seconds.

Selected field descriptionsField Value Fixed or

VariableDescription

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

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Field Value Fixed orVariable

Description

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Active message examplen/a

Clear message examplen/a

Associated OM registers

N4K300 (n4kIpPingOperStatusChange)Log report N4K300 (n4kIpPingOperStatusChange) is generated when theping operational status changes.

Remedial actionn/a

AttributesAttribute Value

Severity Indeterminate

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 ** N4K300 JUL07 02:12:00 0048 FLT BTX4K

Location: BTX-4K;6.6.6.6

State: Raised

Category: communications

Cause: 6

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Time: Jul 07 02:12:00 2006

Component ID: NE;Globals;System

Specific Problem: missed

Description: The ping operational status 2 to default routerfor this Ethernet interface at 2 hours, 46 minutes, 40seconds.

Selected field descriptionsField Value Fixed or

VariableDescription

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Active message examplen/a

Clear message examplen/a

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Associated OM registers

N4K300 (netRefCurrentChange)Log report N4K300 (netRefCurrentChange) is generated when the sourceof sync for the chassis changes (that is, the netRefCurrentSrc and/or netRefCurrentState).

Remedial actionn/a

AttributesAttribute Value

Severity Indeterminate

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 ** N4K300 JUL07 02:25:22 0058 FLT BTX4K

Location: BTX-4K;6.6.6.6

State: Raised

Category: communications

Cause: 118

Time: Jul 07 02:25:22 2006

Component ID: NE;Globals;NetRef

Specific Problem: holdover

Description: Interface 0 source sync state 2. Last sourcesync at:2 hours, 46 minutes, 40 seconds. ; state change at:2hours, 46 minutes, 40 seconds.

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Selected field descriptionsField Value Fixed or

VariableDescription

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Active message examplen/a

Clear message examplen/a

Associated OM registers

N4K303 (appCodeOperStatusChange)Log report N4K303 (appCodeOperStatusChange) is generated when theapp code operational status changes. Since the value is the same for allDSP entities, this log is only sent for the first DSP entity of a particularmotherboard.

Remedial actionn/a

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AttributesAttribute Value

Severity Indeterminate

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 ** N4K303 JUL07 01:04:08 0004 FLT BTX4K

Location: BTX-4K;6.6.6.6

State: Raised

Category: communications

Cause: 118

Time: Jul 07 01:04:08 20066

Component ID: NE; Globals; Firmware

Specific Problem: failMemWrit

Description: The app code operational status changed to 4.

Selected field descriptionsField Value Fixed or

VariableDescription

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

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Field Value Fixed orVariable

Description

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Active message examplen/a

Clear message examplen/a

Associated OM registers

N4K303 (bootCodeOperStatusChange)Log report N4K303 (bootCodeOperStatusChange) is generated when theboot code operational status changes.

Remedial actionn/a

AttributesAttribute Value

Severity Indeterminate

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 ** N4K303 JUL07 01:18:38 0011 FLT BTX4K

Location: BTX-4K;6.6.6.6

State: Raised

Category: equipment

Cause: 118

Time: Jul 07 01:18:38 2006

Component ID: NE;Globals;Firmware

Specific Problem: failTFTP

The boot code operational status changed to 3.

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Selected field descriptionsField Value Fixed or

VariableDescription

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Active message examplen/a

Clear message examplen/a

Associated OM registers

N4K303 (n4kCardOperStatusChange)Log report N4K303 (n4kCardOperStatusChange) is generated when thecard operational status changes.

Remedial action/n/a

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AttributesAttribute Value

Severity Indeterminate

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 *** N4K303 JUL07 02:03:12 0041 FLT BTX4K

Location: BTX-4K;6.6.6.6

State: Raised

Category: equipment

Cause: 1

Time: Jul 07 02:03:12 2006

Component ID: NE; Hardware;Vpm

Specific Problem: outOfService

The card operational status changed to 1

Selected field descriptionsField Value Fixed or

VariableDescription

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

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Field Value Fixed orVariable

Description

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Active message examplen/a

Clear message examplen/a

Associated OM registers

N4K303 (n4kFanOperStatusChange)Log report N4K303 (n4kFanOperStatusChange) is generated when the fantray operational status changes.

Remedial actionn/a

AttributesAttribute Value

Severity Indeterminate

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 ** N4K303 JUL07 02:06:10 0044 FLT BTX4K

Location: BTX-4K;6.6.6.6

State: Raised

Category: equipment

Cause: 1

Time: Jul 07 02:06:10 2006

Component ID: NE;Hardware;Fantray

Specific Problem: missing

The fan tray operational status changed to 2

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Selected field descriptionsField Value Fixed or

VariableDescription

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Active message examplen/a

Clear message examplen/a

Associated OM registers

N4K303 (n4kModuleOperStatusChange)Log report N4K303 (n4kModuleOperStatusChange) is generated when thecard operational status changes.

Remedial actionn/a

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AttributesAttribute Value

Severity Indeterminate

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 *** N4K303 JUL07 02:16:28 0052 FLT BTX4K

Location: BTX-4K;6.6.6.6

State: Raised

Category: equipment

Cause: 1

Time: Jul 07 02:06:10 2006

Component ID: NE;Hardware;Vpm

Specific Problem: fault

The card operational status changed to 2.

Selected field descriptionsField Value Fixed or

VariableDescription

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

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Field Value Fixed orVariable

Description

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Active message examplen/a

Clear message examplen/a

Associated OM registers

N4K303 (n4kPwrOperStatusChange)Log report N4K303 (n4kPwrOperStatusChange) is generated when apower operational status changes.

Remedial actionn/a

AttributesAttribute Value

Severity Indeterminate

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 ** N4K303 JUL07 02:18:58 0054 FLT BTX4K

Location: BTX-4K;6.6.6.6

State: Raised

Category: equipment

Cause: 35

Time: Jul 07 02:18:58 2006

Component ID: NE;Hardware

Specific Problem: railAFail

The power operational status changed to 2

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Selected field descriptionsField Value Fixed or

VariableDescription

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Active message examplen/a

Clear message examplen/a

Associated OM registers

N4K303 (n4kSensOperStatusChange)Log report N4K303 (n4kSensOperStatusChange) is generated whenn4kSensOperStatus changes.

Remedial actionn/a

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AttributesAttribute Value

Severity Indeterminate

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 ** N4K303 JUL07 02:20:57 0056 FLT BTX4K

Location: BTX-4K;6.6.6.6

State: Raised

Category: equipment

Cause: 50

Time: Jul 07 02:20:57 2006

Component ID: NE;Hardware;Vpm;Sensor

Specific Problem: threshExceeded

The status of the temperature sensor changed to 2. Thecurrent temperature (in celsius):1000000.

Selected field descriptionsField Value Fixed or

VariableDescription

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

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Field Value Fixed orVariable

Description

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Active message examplen/a

Clear message examplen/a

Associated OM registers

N4K307 (n4kAuthCapacityUpgradeChange)Log report N4K307 (n4kAuthCapacityUpgradeChange) is generated whenthe authorization upgrades process status changes. This only applies to avocoders upgrades.

Remedial actionn/a

AttributesAttribute Value

Severity Indeterminate

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 ** N4K307 JUL07 01:48:36 0031 FLT BTX4K

Location: BTX-4K;6.6.6.6

State: Raised

Category: other

Cause: 118

Time: Jul 07 01:48:36 2006

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Component ID: NE;Globals;System

Specific Problem: failTFTP

The authorization upgrade process status 3 change occurredat 2 hours, 46 minutes, 40 seconds.n4kAuthorizationPendingChannelCount = 5

Selected field descriptionsField Value Fixed or

VariableDescription

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Active message examplen/a

Clear message examplen/a

Associated OM registers

N4K307 (n4kAuthVocodersUpgradeChange)Log report N4K307 (n4kAuthVocodersUpgradeChange) is generated whenthe authorization upgrades process status changes. This only applies to avocoders upgrades.

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Remedial actionn/a

AttributesAttribute Value

Severity Warning

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 ** N4K307 JUL07 01:59:10 0038 INFO BTX4K

Location: BTX-4K;6.6.6.6

State: Cleared

Category: other

Cause: 118

Time: Jul 07 01:59:10 2006

Component ID: NE;Globals;System

Specific Problem: success

Vocoders authorization upgrade process status 1 changeoccurred at 2 hours, 46 minutes, 40 seconds.n4kAuthorizationPendingVocoders = 5

Selected field descriptionsField Value Fixed or

VariableDescription

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

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Field Value Fixed orVariable

Description

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Active message examplen/a

Clear message examplen/a

Associated OM registers

N4K601 (appCodeOperStatusChange)Log report N4K601 (appCodeOperStatusChange) is generated when theapp code operational status changes. Since the value is the same for allDSP entities, this log is only sent for the first DSP entity of a particularmotherboard.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 ** N4K601 JUL07 01:04:08 0004 INFO BTX4K

Location: BTX-4K;6.6.6.6

State: None

Category: equipment

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Cause: 118

Time: Jul 07 01:04:08 2006

Component ID: NE; Globals; Firmware

Specific Problem: updating

Description: The app code operational status changed to 2

Selected field descriptionsField Value Fixed or

VariableDescription

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Active message examplen/a

Clear message examplen/a

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Associated OM registers

N4K601 (aspOperStatusChange)Log report N4K601 (aspOperStatusChange) is generated whenaspOperstatus changes.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 N4K601 JUL07 01:08:51 0007 INFO BTX4K

Location: BTX-4K;6.6.6.6

State: None

Category: communications

Cause: 6

Time: Jul 07 01:08:51 2006

Component ID: NE;Interfaces;IUA

Specific Problem: Active

Description: The aspOperStatus 1025 change occurred at 2hours, 46 minutes, 40 seconds

Selected field descriptionsField Value Fixed or

VariableDescription

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

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Field Value Fixed orVariable

Description

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Active message examplen/a

Clear message examplen/a

Associated OM registers

N4K601 (bootCodeOperStatusChange)Log report N4K601 (bootCodeOperStatusChange) is generated when theboot code operational status changes.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 ** N4K601 JUL07 01:18:38 0011 INFO BTX4K

Location: BTX-4K;6.6.6.6

State: None

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Category: equipment

Cause: 118

Time: Jul 07 01:18:38 2006

Component ID: NE;Globals;Firmware

Specific Problem: updating

Description: The boot code operational status changed to 2.

Selected field descriptionsField Value Fixed or

VariableDescription

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Active message examplen/a

Clear message examplen/a

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Associated OM registers

N4K601 (dnsUserServerOperStatusChange)Log report N4K601 (dnsUserServerOperStatusChange) is generated whena DNS server operational status changes.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 * N4K601 JUL07 01:24:24 0015 INFO BTX4K

Location: BTX-4K;6.6.6.6

State: None

Category: communications

Cause: 118

Time: Jul 07 01:28:05 2006

Component ID: NE;Globals;DNS

Specific Problem: standby

Description: : A DNS server operational status 3 changeoccurred at 2 hours, 46 minutes, 40 seconds

Selected field descriptionsField Value Fixed or

VariableDescription

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

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Field Value Fixed orVariable

Description

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Active message examplen/a

Clear message examplen/a

Associated OM registers

N4K601 (dsx1LineStatusChange)Log report N4K601 (dsx1LineStatusChange) is generated when the valueof an instance of dsx1LineStatusChange changes. It can be utilized by anNMS to trigger polls. When the line status change results from a higherlevel line status change (i.e., ds3), then no trap notifications for the ds1 aresent.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 *** N4K601 JUL07 01:28:05 0018 INFO BTX4K

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Location: BTX-4K;6.6.6.6

State: None

Category: communications

Cause: 1

Time: Jul 07 01:28:05 2006

Component ID: NE;Interfaces;DS3;DS1

Specific Problem: dsx1LoopbackState

Description: : BTX-4K dsx1LineStatusChange Trap. DS1 currentline status 1 change occurred at 2 hours, 46 minutes, 40seconds.

Selected field descriptionsField Value Fixed or

VariableDescription

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Active message examplen/a

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Clear message examplen/a

Associated OM registers

N4K601 (dsx3LineStatusChange)Log report N4K601 (dsx3LineStatusChange) is generated when the valueof an instance of dsx3Linestatus changes. It can be utilized by an NMS totrigger polls. When the line status change results in a lower level line statuschange (i.e., ds1), then no trap notifications for the lower level are sent.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 *** N4K601 JUL07 01:28:05 0018 INFO BTX4K

Location: BTX-4K;6.6.6.6

State: None

Category: communications

Cause: 1

Time: Jul 07 01:28:05 2006

Component ID: NE;Interfaces;DS3

Specific Problem: dsx3LoopbackState

Description: : BTX-4K dsx3LineStatusChange Trap. DS3 currentline status 1 change occurred at 2 hours, 46 minutes, 40seconds.

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Selected field descriptionsField Value Fixed or

VariableDescription

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Active message examplen/a

Clear message examplen/a

Associated OM registers

N4K601 (isdnLapdInstanceOperStatus)Log report N4K601 (isdnLapdInstanceOperStatus) is generated whenisdnLapdInstanceOperStatus changes.

Remedial actionn/a

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AttributesAttribute Value

Severity Warning

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 *** N4K601 JUL07 01:28:05 0018 INFO BTX4K

Location: BTX-4K;6.6.6.6

State: None

Category: communications

Cause: 6

Time: Jul 07 01:28:05 2006

Component ID: NE;Interfaces;IUA

Specific Problem: 11Active

Description: : The isdnLapdInstanceOperStatus 2 changeoccurred at 2 hours, 46 minutes, 40 seconds.

Selected field descriptionsField Value Fixed or

VariableDescription

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

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Field Value Fixed orVariable

Description

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Active message examplen/a

Clear message examplen/a

Associated OM registers

N4K601 (n4kAuthCapacityCodeChange)Log report N4K601 (n4kAuthCapacityCodeChange) is generated when thecapacity authorization code has been successfully registered on the VPM.No further action is required to use the newly available hardware. If thedays left is 0, it means that the license is permanent and the day left valuecan be ignored.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 N4K601 JUL07 01:46:17 0030 INFO BTX4K

Location: BTX-4K;6.6.6.6

State: None

Category: other

Cause: 118

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Time: Jul 07 01:46:17 2006

Component ID: NE;Globals;System

Specific Problem: n4kAuthCapacityCodeChange

Description: Capacity authorization code registered on theVPM, Max Channel:2, Allowed Channel:1000,LicenseType:1,DaysLeft:3.

Selected field descriptionsField Value Fixed or

VariableDescription

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Active message examplen/a

Clear message examplen/a

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Associated OM registers

N4K601 (N4kAuthCapacityUpgradeChange)Log report N4K601 (N4kAuthCapacityUpgradeChange) is generated whenthe authorization upgrades process status changes. This only applies to avocoders upgrade.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 N4K601 JUL07 01:46:17 0030 INFO BTX4K

Location: BTX-4K;6.6.6.6

State: None

Category: other

Cause: 118

Time: Jul 07 01:46:17 2006

Component ID: NE;Globals;System

Specific Problem: receiving

Description: The authorization upgrade process status 2change occured at 2 hours, 46 minutes, 40 seconds..n4kAuthorizationPendingChannelCount=5

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Selected field descriptionsField Value Fixed or

VariableDescription

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Active message examplen/a

Clear message examplen/a

Associated OM registers

N4K601 (n4kAuthorizationCapacityDaysLeftLog report N4K601 (n4kAuthorizationCapacityDaysLeftChange) isgenerated when the time to live for the authorized capacity changes.

Remedial actionn/a

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AttributesAttribute Value

Severity Warning

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 N4K601 JUL07 01:53:36 0034 INFO BTX4K

Location: BTX-4K;6.6.6.6

State: None

Category: other

Cause: 118

Time: Jul 07 01:46:17 2006

Component ID: NE;Globals;System

Specific Problem: key expired

Description: The time to live for the authorized capacitychanged. Days left:0

Active message examplen/a

Clear message examplen/a

Associated OM registers

N4K601 (n4kAuthorizationCapacityDaysLeftChange)Log report N4K601 (n4kAuthorizationCapacityDaysLeftChange) isgenerated when the time to live for the authorized capacity changes.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

Type Equipment Alarm;Communications Alarm

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Formatiems-sf1 N4K601 JUL07 01:53:36 0034 INFO BTX4K

Location: BTX-4K;6.6.6.6

State: None

Category: other

Cause: 118

Time: Jul 07 01:46:17 2006

Component ID: NE;Globals;System

Specific Problem: key expired

Description: The time to live for the authorized capacitychanged. Days left:0

Selected field descriptionsField Value Fixed or

VariableDescription

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

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Active message examplen/a

Clear message examplen/a

Associated OM registers

N4K601 (n4kAuthorizationVocodersDaysLeftLog report N4K601 (n4kAuthorizationVocodersDaysLeftChange) isgenerated when the time to live for the authorized vocoders changes.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 N4K601 JUL07 01:55:25 0035 INFO BTX4K

Location: BTX-4K;6.6.6.6

State: None

Category: other

Cause: 118

Time: Jul 07 01:55:25 2006

Component ID: NE;Globals;System

Specific Problem: Days left for authorized vocoder

Description: The time to live for the authorized vocoderschanged. Days left: 31

Active message examplen/a

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Clear message examplen/a

Associated OM registers

N4K601 (n4kAuthorizationVocodersDaysLeftChange)Log report N4K601 (n4kAuthorizationVocodersDaysLeftChange) isgenerated when the time to live for the authorized vocoders changes.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 N4K601 JUL07 01:55:25 0035 INFO BTX4K

Location: BTX-4K;6.6.6.6

State: None

Category: other

Cause: 118

Time: Jul 07 01:55:25 2006

Component ID: NE;Globals;System

Specific Problem: Days left for authorized vocoder

Description: The time to live for the authorized vocoderschanged. Days left: 31

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Selected field descriptionsField Value Fixed or

VariableDescription

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

Active message examplen/a

Clear message examplen/a

Associated OM registers

N4K601 (n4kAuthVocoderCodeChange)Log report N4K601 (n4kAuthVocoderCodeChange) is generated when thevocoder authorization code has been successfully registered on the VOM.If the days left is 0, it means the license is permanent and the days leftvalue can be ignored.

Remedial actionn/a

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AttributesAttribute Value

Severity Warning

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 N4K601 JUL07 01:57:00 0036 INFO BTX4K

Location: BTX-4K;6.6.6.6

State: None

Category: other

Cause: 118

Time: Jul 07 01:57:00 2006

Component ID: NE;Globals;System

Specific Problem: n4kAuthVocoderCodeChange

Description: Vocoder authorization code registered on theVPM, n4kAuthorizationAuthorizedVocoders: 15, LicenseType:1000000, Days left:5.

Selected field descriptionsField Value Fixed or

VariableDescription

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

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Field Value Fixed orVariable

Description

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

Active message examplen/a

Clear message examplen/a

Associated OM registers

N4K601 (n4kAuthVocodersUpgradeChange)Log report N4K601 (n4kAuthVocodersUpgradeChange) is generated whenthe authorization upgrades process status changes. This only applies tovocoders upgrades.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 ** N4K601 JUL07 01:59:10 0038 INFO BTX4K

Location: BTX-4K;6.6.6.6

State: None

Category: other

Cause: 118

Time: Jul 07 01:57:00 2006

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Component ID: NE;Globals;System

Specific Problem: receiving

Description: Vocoders authorization upgrade process status 3change occurred at 2 hours, 46 minutes, 40 seconds..n4kAuthorizationPendingVocoders = 5

Selected field descriptionsField Value Fixed or

VariableDescription

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Active message examplen/a

Clear message examplen/a

Associated OM registers

N4K601 (n4kCardOperStatusChange)Log report N4K601 (n4kCardOperStatusChange) is generated when thecard operational status changes.

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Remedial actionn/a

AttributesAttribute Value

Severity Warning

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 *** N4K601 JUL07 02:03:12 0041 INFO BTX4K

Location: BTX-4K;6.6.6.6

State: None

Category: equipment

Cause: 1

Time: Jul 07 02:03:12 2006

Component ID: NE; Hardware;Vpm

Specific Problem: standby

Description: The card operational status changed to 4.

Selected field descriptionsField Value Fixed or

VariableDescription

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

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Field Value Fixed orVariable

Description

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Active message examplen/a

Clear message examplen/a

Associated OM registers

N4K601 (n4kIpPingOperStatusChange)Log report N4K601 (isdnLapdInstanceOperStatus) is generated when theping operational status changes.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 ** N4K601 JUL07 02:12:00 0048 INFO BTX4K

Location: BTX-4K;6.6.6.6

State: None

Category: communications

Cause: 6

Time: Jul 07 02:12:00 2006

Component ID: NE;Globals;System

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Specific Problem: down

Description: The ping operational status 3 to default routerfor this Ethernet interface at 2 hours, 46 minutes, 40seconds.

Selected field descriptionsField Value Fixed or

VariableDescription

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Active message examplen/a

Clear message examplen/a

Associated OM registers

N4K601 (sctpAssocOperStatusChange)Log report N4K601 (sctpAssocOperStatusChange) is generated whensctpAssocOperStatus changes.

Remedial actionn/a

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AttributesAttribute Value

Severity Warning

Type Equipment Alarm;Communications Alarm

Formatiems-sf1 N4K601 JUL07 02:29:04 0060 INFO BTX4K

Location: BTX-4K;6.6.6.6

State: None

Category: communications

Cause: 6

Time: Jul 07 02:12:00 2006

Component ID: NE;Interfaces;IUA

Specific Problem: established

Description: The sctpAssocOperStatus 3 change occurred at 2hours, 46 minutes, 40 seconds.

Selected field descriptionsField Value Fixed or

VariableDescription

Location IP address of theBTX-4K NE

Variable Indicates the location of the BTX-4KNE

State "Raised", "Cleared",or "None"

Variable Indicates the error condition of theconcerned alarm at the NE. Based onthe severity value of the trapnotification.

Category "Equipment","Communications", or"Other"

Variable Indicates the general category of thealarm/event

Cause numeric (based ontable)

Variable Indicates the probable cause of thealarm/event

Time alpha numeric (MMMdd:hh:mm:ss YYYY)

Variable Indicates timestamp in terms ofMonth, day/hour/month/second, year

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Field Value Fixed orVariable

Description

Component ID text string (e.g.,NE;Globals;System)

Variable Identifies the component from whichthe problem occurred, and relates toone of the following categories:equipment, communications, or other

Specific Problem text string (e.g.,missed )

Variable Identifies the specific problem withrespect to the problematic component

Description text string Variable Describes in detail the trap notification

Active message examplen/a

Clear message examplen/a

Associated OM registers

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ISPM-ATM alarms and logs reference

This section provides a reference for the ISPM-ATM alarms and logs forthe SPM10 release.

BITS300Log report BITS300 indicates that a clock sync critical alarm has beenraised for one of following: MTIE Performance, Alarm Indication Signal,Loss of Signal, or Out of Frame. Correlates with BITS600.

Remedial actionn/a

AttributesAttribute Value

Severity Major

FormatMSH10_I06BE ** BITS300 APR23 14:27:17 9809 TBL BITS FaultReport

TimeStamp : APR 23 14:27:17.635

Location : SPM : 6 SRM : 1 BITSB

Fault Type : Loss of Signal(LOS)

Status : Alarm Raised

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

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Associated OM registers

BITS301Log report BITS301 indicates that a clock sync non-critical alarm has beenraised for one of the following: Timing Link Degradation, Bipolar Violation,or Cyclic Redundancy Check. Correlates with BITS601.

Remedial actionn/a

AttributesAttribute Value

Severity Minor

FormatMSH10_I06BE * BITS301 APR20 15:13:55 0002 TBL BITS TimingLink

Degradation

TimeStamp : APR 20 15:13:55.250

Location : SPM : 6 SRM : 0 BITSA

Fault Type : Cyclical Redundancy Check(CRC)

Status : Alarm Raised

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

BITS500Log report BITS500 indicates a BITS link state change capturing old/newstates and reason for change (including degradation of carrier (LOS,LOF)).

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Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE BITS500 APR23 14:27:17 9808 INFO BITS TimingLink State Change

TimeStamp : APR 23 14:27:17.635

Location : SPM : 6 SRM : 1 BITSB

From : InSv

To : SysB

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

BITS600Log report BITS600 indicates a BITS Fault Report Cleared; a critical alarmfrom BITS300 is cleared.

Remedial actionn/a

AttributesAttribute Value

Severity Cleared

FormatMSH10_I06BE BITS600 APR23 14:27:19 9813 INFO BITS FaultReport Cleared

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TimeStamp : APR 23 14:27:19.905

Location : SPM : 6 SRM : 1 BITSB

Fault Type : Loss of Signal(LOS)

Status : Alarm Cleared

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

BITS601Log report BITS601 indicates that a BITS Fault Report Cleared; a non-critical alarm from BITS301 is cleared.

Remedial actionn/a

AttributesAttribute Value

Severity Cleared

FormatMSH10_I06BE BITS601 APR20 16:05:42 0037 INFO BITS TimingLink Degradation Cleared

TimeStamp : APR 20 16:5:42.815

Location : SPM : 6 SRM : 0 BITSA

Fault Type : Timing Link Degradation (TLD)

Status : Alarm Cleared

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

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Clear message examplen/a

Associated OM registers

BITS610Log report BITS610 indicates that a BITS timing reference SSM value haschanged.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE BITS610 APR23 14:27:17 9810 INFO ReferenceQuality Change

TimeStamp : APR 23 14:27:17.635

Location : SPM : 6 SRM : 1 BITSB

From SSM : STU

To SSM : NIL

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

BITS612Log report BITS612 indicates that a BITS timing reference source switchhas occurred.

Remedial actionn/a

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AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE BITS612 APR21 13:10:55 5282 INFO BITS ReferenceSwitch

TimeStamp : APR 21 13:10:55.695

From : SPM : 6 SRM : 0 NONE

To : SPM : 6 SRM : 0 BITSA

Reason : System Source Switch

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

IWBM500Log report IWBM500 indicates that one of the following is out-of-service: C-side link, STS3cP carrier, ATM network state, or the ATM address state forthe IW bridge software.

Remedial actionn/a

AttributesAttribute Value

Severity Major

FormatMSH10_I06BE ** IWBM500 APR22 09:58:57 5023 SYSB IW_BridgesOOS

Interworking Bridges Out Of Service.

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SPM Number: 2

IW_Bridge Range: 1 through 2016

Reason: ATM FrameWork NotOK. All calls killed.

Location: SPM 2 Type: IW Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

IWBM501Log report IWBM501 indicates that the out-of-service item has returned toservice.

Remedial actionn/a

AttributesAttribute Value

Severity Cleared

FormatMSH10_I06BE IWBM501 APR22 09:59:17 5043 RTS IW_Bridges INSV

Interworking Bridges Recovered

SPM Number: 2

IW_Bridge Range: 1 through 2016

Reason: ATM FrameWork State Reported OK.

Location: SPM 2 Type: IW Fabric: ATM

Active message examplen/a

Clear message examplen/a

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Associated OM registers

IWBM502Log report IWBM502 indicates that a Bsy command was requested for aset of IW SPM bridge terminals.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatRTP708AK ** IWBM502 AUG12 00:37:09 5900 INFO MBSY IW BridgeTerminals

SPM Number: 3

DS512 link: 3

IW bridge group state changed from SYSB to MANB

IW bridge terminal range: 1 through 504

Reason: Manual Request

Issued by: YD2

Active message examplen/a

Clear message examplen/a

Associated OM registers

IWBM503Log report IWBM503 indicates that an Rts command was requested for aset of IW SPM bridge terminals.

Remedial actionn/a

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AttributesAttribute Value

Severity Cleared

FormatRTP708AK IWBM503 AUG12 00:37:19 6700 INFO RTS IW BridgeTerminals

SPM Number: 3

DS512 link: 0

IW bridge group state changed from MANB to INSV

IW bridge terminal range: 1513 through 2016

Reason: Manual Request

Issued by: YD2

Active message examplen/a

Clear message examplen/a

Associated OM registers

IWBM504Log report IWBM504 indicates that an Offl command was requested for aset of IW SPM bridge terminals.

Remedial actionn/a

AttributesAttribute Value

Severity Major

FormatRTP708AK ** IWBM504 AUG12 00:04:26 3200 INFO OFFL IW BridgeTerminals

SPM Number: 3

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DS512 link: 3

IW group terminal state changed from MANB to OFFL

IW bridge terminal range: 1 through 504

Reason: Manual Request

Issued by: YD2

Active message examplen/a

Clear message examplen/a

Associated OM registers

IWBM505Log report IWBM505 indicates that an Frls command was requested for aset of IW SPM bridge terminals.

Remedial actionn/a

AttributesAttribute Value

Severity Major

FormatRTP708AK ** IWBM505 AUG12 00:37:51 8000 INFO FRLS IW BridgeTerminals

SPM Number: 3

DS512 link: 3

IW bridge group state changed from INSV to MANB

IW bridge terminal range: 1 through 504

Reason: Manual Request

Issued by: YD2

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Active message examplen/a

Clear message examplen/a

Associated OM registers

IWBM600Log report IWBM600 indicates the IW bridge receives an invalid terminalID during an attempt to free a bridge. This causes a connectivity mismatch.An INFO log.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE IWBM600 APR23 14:56:47 0029 INFO ConnectivityMismatch

Invalid connection data provided. Bridge NOT freed.

SPM: 2

IW_Bridge: 1050

IWBM_MG4K_tid:

Node: 53 TRMNL_NO: 4

Connectivity_MG4K_tid:

Node: 54 TRMNL_NO: 4

Location: SPM 2 Type: IW Fabric: ATM

Active message examplen/a

Clear message examplen/a

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Associated OM registers

IWBM601Log report IWBM601 indicates that an automatic system audit finds aproblem and performs a corresponding action. An INFO log.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE IWBM601 APR23 14:58:08 0036 INFO Audit Action

Connectivity mismatch: Bridge RTSd

SPM: 2

IW_Bridge: 1050

IWBM_ENET_tid:

Node: 0 TRMNL_NO: 0

IWBM_MG4K_tid:

Node: 53 TRMNL_NO: 4

Location: SPM 2 Type: IW Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

IWBM602Log report IWBM602 indicates that no IDL bridges are available. An INFOlog.

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In SN07, and later releases, a bridge pool field displays the related bridgepool name from the NETBRDGE table. This field appears on the log whenthe MULTINET_DISPLAY_ACTIVE field in the OFCVAR table is set to Y.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BR IWBM602 JUN13 02:03:50 5442 INFO IWBM: No IDLBridges

No IDL Bridges on any FreeQueue.

Number of IW call attempts lost: 52

Bridge Pool:<bridge_pool_CLLI>

Active message examplen/a

Clear message examplen/a

Associated OM registers

IWBM603Log report IWBM603 indicates that an IWBM audit is being performed. AnINFO log.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatOLSC_05BK IWBM603 FEB23 12:27:41 0002 INFO IWBM Audit

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IWBM Audit Started.

OLSC_05BK IWBM603 FEB23 12:27:41 0003 INFO IWBM Audit

IWBM Audit Ended.

Active message examplen/a

Clear message examplen/a

Associated OM registers

IWBM700Log report IWBM700 indicates that a maintenance action is beingperformed. An INFO log.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatOLSC_06BB IWBM700 FEB20 16:04:52 0000 INFO MTCE Action

MTS cannot commuincate with SPM - msg not sent

SPM: 1

Active message examplen/a

Clear message examplen/a

Associated OM registers

IWBM701Log report IWBM701 is generated each time an IW SPM enters intooverload. It indicates the average callrate (half calls per second) when theIW SPM entered into overload or is in overload.

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See logs SPM399, SPM300, and IWBM702.

System impactIf the IW SPM SPM is in overload condition, it is possible the device will notbe able to process new incoming calls. Such calls will be dropped.

Remedial actionInvestigate why so many call attempts are being routed to the IW SPM.

AttributesAttribute Value

Log name IWBM701

Severity Info

Status message

Format<OFFICE> IWBM701 MMMDD hh:mm:ss <Seq#> INFO IW SPM OverloadCallrate Report

Reason: <Reason>

Location : SPM <SPM#> Bridge Pool: <Bridge Pool>

Monitoring Started: hh:mm:ss Monitoring Stopped: hh:mm:ss

Average Callrate for the last <time duration> seconds:<Average Callrate>

Selected field descriptionsField Value Fixed or

VariableDescription

OFFICE alphanumeric word Variable The office from which this log wasoriginated from.

Reason text string Variable Possible values: "IW SPM entered intooverload condition " and "IW SPM is inoverload "

SPM# real number Variable The number of the SPM as it isdatafilled in table MNNODE.

Bridge Pool alphabetic word Variable Possible values: "ENET_TO_AAL1","ENET_TO_IP". (These BRDGCLLIvalues are datafilled in tableNETBRDGE).

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Field Value Fixed orVariable

Description

time duration integer Variable The time duration in seconds forwhich the average callrate is beingreported for.

Average Callrate integer Variable The average callrate (measured inhalf calls per second) over theindicated time duration.

Active message exampleExample 1:

MTOSSOTT7 IWBM701 AUG23 10:23:51 0446 INFO IW SPM OverloadCallrate Report

Reason: IW SPM entered into overload condition

Location : SPM 1 Bridge Pool: ENET_TO_IP

Monitoring Started: 10:23:46 Monitoring Stopped: 10:23:50

Average Callrate for the last 4 seconds: 23

Example 2:

MTOSSOTT5 IWBM701 SEP10 11:03:04 2148 INFO IW SPM OverloadCallrate Report

Reason: IW SPM is in overload

Location : SPM 0 Bridge Pool: ENET_TO_IP

Monitoring Started: 11:02:59 Monitoring Stopped: 11:03:03

Average Callrate for the last 4 seconds: 26

Clear message examplen/a

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Associated logs

Associated OM registers

IWBM702The IWBM702 log is generated on a per bridge pool basis only when allthe IW SPM ATMs in the bridge pool enter into overload. When theoverload condition persists, the log is generated every 15 minutes toindicate the number of calls shed for the bridge pool. If one of the IW SPMATMs in the bridge pool clears from the overload condition before 15minutes, the log is generated once.

The following logs are generated for all the IW SPMs in the bridge poolbefore the IWBM702 log is generated: IWBM701, SPM399, and SPM300(SPM300 is not mandatory and is generated only when the RM goes intooverload prior to CEM).

No office level alarm is raised when the IWBM702 log is generated.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatRTP7 IWBM702 APR13 17:20:07 0100 INFO IW Bridge poolOverload Call Shed Monitor

Reason: All IW SPMs in pool are now overloaded

Bridge Pool : ENET_TO_AAL1

Number of calls shed : 0

Selected field descriptionsField Value Fixed or

VariableDescription

Reason One of the following:All IW SPMs in poolare now overloaded,All IW SPMs in poolwere overloaded for

Variable The appropriate reason value isdisplayed depending on why the log isgenerated.

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Field Value Fixed orVariable

Description

past 15 mins, Bridgepool overload nowcleared.

Bridge Pool Bridge pool CLLI asdatafilled in tableNETBRDGE.

Variable Bridge pool CLLI present in thespecified SPM.

Number of calls shed Integer Variable Number of calls shed during overloadcondition.

Active message examplen/a

Clear message examplen/a

Associated OM registers

IWBM800Log report IWBM800 indicates that the number of available IW bridgesexceeds the first threshold (70%) when attempting to retrieve an IW-bridgeID from the IW bridge manager.

In SN07, and later releases, a bridge pool field displays the related bridgepool name from the NETBRDGE table. This field appears on the log whenthe MULTINET_DISPLAY_ACTIVE field in the OFCVAR table is set to Y.

Remedial actionn/a

AttributesAttribute Value

Severity Major

FormatMSH10_I06BE ** IWBM800 APR22 09:58:57 5021 1st ThresholdExceeded

The number of interworking bridges in use has

exceeded 70 percent of all bridges in the pool.

Total number of IW_Bridges: 2016

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Number of available IW_Bridges:<NN>

Bridge Pool:<bridge_pool_CLLI>

Active message examplen/a

Clear message examplen/a

Associated OM registers

IWBM801Log report IWBM801 indicates that the number of available IW bridges fallsto less than 65% of bridges in the pool in use. This log always occurs afterIWBM800.

In SN07, and later releases, a bridge pool field displays the related bridgepool name from the NETBRDGE table. This field appears on the log whenthe MULTINET_DISPLAY_ACTIVE field in the OFCVAR table is set to Y.

Remedial actionn/a

AttributesAttribute Value

Severity Cleared

FormatMSH10_I06BE IWBM801 APR22 09:59:17 5041 1st ThresholdCleared

The number of interworking bridges in use has

fallen below 65 percent of all bridges in the pool.

Total number of IW_Bridges: 2016

Number of available IW_Bridges: 2016

Bridge Pool:<bridge_pool_CLLI>

Active message examplen/a

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Clear message examplen/a

Associated OM registers

IWBM802Log report IWBM802 indicates that the number of available IW bridgesexceeds the second threshold (90%) when attempting to retrieve an IW-bridge ID from the IW bridge manager.

In SN07, and later releases, a bridge pool field displays the related bridgepool name from the NETBRDGE table. This field appears on the log whenthe MULTINET_DISPLAY_ACTIVE field in the OFCVAR table is set to Y.

Remedial actionn/a

AttributesAttribute Value

Severity Critical

FormatMSH10_I06BE *** IWBM802 APR22 09:58:57 5022 2nd ThresholdExceeded

The number of interworking bridges in use has

exceeded 90 percent of all bridges in the pool.

Total number of IW_Bridges: 2016

Number of available IW_Bridges: 0

Bridge Pool:<bridge_pool_CLLI>

Active message examplen/a

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Associated OM registers

IWBM803Log report IWBM803 indicates that the number of available IW bridges fallsto less than 85% of bridges in the pool in use. This log always occurs afterIWBM802.

In SN07, and later releases, a bridge pool field displays the related bridgepool name from the NETBRDGE table. This field appears on the log whenthe MULTINET_DISPLAY_ACTIVE field in the OFCVAR table is set to Y.

Remedial actionn/a

AttributesAttribute Value

Severity Major

FormatMSH10_I06BE ** IWBM803 APR22 09:59:17 5042 2nd ThresholdCleared

The number of interworking bridges in use has

fallen below 85 percent of all bridges in the pool.

Total number of IW_Bridges: 2016

Number of available IW_Bridges: 2016

Bridge Pool:<bridge_pool_CLLI>

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM313Log report SPM313 generates when a fault is recorded in the ModuleInformation Memory (MIM) on an SPM.

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Remedial actionCheck the reason given in the log and take corrective action if necessary.For the reason "CPK MAC address doesn't match prov. data," change theMAC datafill in table MNCKTPAK to match that on the physical card. Ifcard replacement is necessary, perform the procedure for replacing a CEMcircuit pack in NN10076-911, MG 4000 Fault Management. If you areunclear as to what action to take, contact your next level of support.

AttributesAttribute Value

Severity Major

FormatMSH10_I06BE ** SPM313 NOV26 09:30:24 1013 TBL Fault

SPM<nodenumber><circuitpack><circuitpackno>:<activity>Time:<timestamp>

Source:<source>State:<state>Type:<type>

Reason:<reason>

Diagnostic:<diagnostic>

Comp:<component>RegAddr:<registerOrAddress>Exp:<expected>Act:<actual>

Selected field descriptionsField Value Fixed or

VariableDescription

nodenumber 0 to 63 Variable This field displays the SPM number.

circuitpack CEM, OC3, DSP, andVSP

Variable This field displays the circuit packtype.

circuitpackno 0 to 27 Variable This field displays the circuit pack unitnumber.

activity A, I Variable

timestamp Variable This field displays the local time whenthe fault occurred.

source Variable This field displays the source of thefault.

state Variable This field displays the state when thefault occurred.

type Variable This field indicates the type of fault.

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Field Value Fixed orVariable

Description

reason Variable This field displays the reason of thefault.

diagnostic Variable This field displays the diagnosticstring.

component Variable This field displays the component.

registerOrAddress Variable This field displays the register oraddress.

expected Variable This field displays the expected value.

actual Variable This field displays the actual value.

Active message examplen/a

Clear message examplen/a

Associated OM registers

SYNC202The SYNC202 log report generates when the system detects asynchronization problem in an office in the base configuration.

The SYNC202 log is an information log generated to convey

• any change in clock state

• timing link status

• an update to the tuning control for the system clock

Remedial actionUser actions for messages in the system_fault_description field:

• Clock unable to sync within time limit - Contact the next level of support

• Phase error limit exceeded - Contact the next level of support

• Stuck phase comparator detected - Contact the next level of support

• Sync central/Local data mismatch - Contact the next level of support

• Sync/maintenance mastership mismatch - Contact the next level ofsupport

• Sync system dropped sync within the last hour - No action required

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• Sync system switched carrier within the last hour - No action required

• Sync system master within the last hour - No action required

User actions for messages in the timing_ref_fault_description field:

• Sample continuity check failed - Contact the next level of support

• Sample continuity check warning - No action required

• Sample maximum-minimum check warning - No action required

• Sample maximum-minimum check failed - Contact the next level ofsupport

• Sample range check warning - No action required

• Sample range check failed - Contact the next level of support

• Samples timed out in central - No action required

• Samples timed out in local - No action required

• Slips reported on this link - No action required

• Unable to make link active - Contact the next level of support

• Unable to start link sampling - No action required

This log report requires no additional information. User actions formessages in the internal_fault_description field

• DAC read failures exceed threshold - No action required

• DAC write failures exceed threshold - Contact the next level of support

AttributesAttribute Value

Severity Warning

FormatSYNC202 mmmdd hh:mm:ss ssdd INFO System CNFG: SYNC Info

CLOCK<clock_no><mastership><sync_log_event>

CLK0, CLK1: State =<sst0>,<sst1>Tuning Control=<dac0>,<dac1>

Alarm =<alm0>,<alm1>

LK0, LK1: state =<tlk0>,<tlk1>Slip Count =<tls0>,<tls1>

Carrier =<cst0>,<cst1>

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<log_reason>

System Fault:<system_fault_description>

Timing Ref 0 Fault:<timing_ref_fault_description>

Timing Ref 1 Fault:<timing_ref_fault_description>

Internal Clock 0 Fault:<internal_fault_description>

Selected field descriptionsField Value Fixed or

VariableDescription

INFO System CNFG:SYNC Info

Fixed Variable Indicates the system detected asynchronization problem

CLOCK Fixed Variable

clock_no 0 or 1 Variable Identifies the plane number of theaffected clock

mastership Master Clock, SlaveClock

Variable Indicates whether the affected clock isthe master clock or the slave clock

sync_log_event Text string Variable Identifies the clock synchronizationevent that caused the log report

CLK0, CLK1 Fixed Variable Indicates the information in the nextfield is for clock 0 and clock 1

sst0, sst1 Free (free-running),Sync (synchronized),Lkng (linking)

Variable Indicates the synchronization state ofthe message switch (MS) clocks

dac0, dac1 0000 to FFFF Variable indicates the tuning control values ofthe clocks. The values are shown asfour-digit hexadecimal numbers.

Alarm = Fixed Variable Indicates alarm information follows

alm0, alm1 Htr, Pwr, Phse, Sub,Tun, Ext, Al0, Al1,Beat, MM, . (dot)

Variable Identifies the alarms associated withthe clocks. The alarm codes are asfollows:

• Htr indicates an internal oscillatorheater fault

• Pwr indicates the failure of a clockcard power converter

• Phse indicates a malfunction ofthe phase detector circuitry

• Sub indicates a problem with thesubsystem clock

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Field Value Fixed orVariable

Description

• Tun indicates the clock is almostout of its tuning range

• Ext indicates the state of the clockin the master-external office isfree running, or the externalreference signal has failed

• Al0 indicates the externalreference oscillator has failed

• Al1 indicates the power supply ofthe emergency referenceoscillator has failed

• Beat indicates the beat frequencyperiod of the two externalreference signals is too short

• MM indicates a clock datamismatch between the CM andMS

• A dot (.) indicates there is noalarm

LK0, LK1 Fixed Variable Indicates DS-1 synchronization linkinformation follows

This entry appears in the log reportonly if field OFF_CONF in tableSYNCLK is datafilled as SLAVE.

tlk0, tlk1 Lck (locked), Smp(sampling), Idl (idle)

Variable Indicates the state of the two DS-1links used for synchronizing

This field appears in the log reportonly if field OFF_CONF in tableSYNCLK is datafilled as SLAVE.

Slip Count Fixed Variable Indicates slip count information follow

This entry appears in the log reportonly if field OFF_CONF in tableSYNCLK is datafilled as SLAVE.

tls0, tls1 0 to 32, 768 Variable Indicates the accumulated slip countfor the timing link since the clocksystem was synchronized

NA Variable In the case of SPM SRM (LX44AA)timing mode, indicates slip count isnot available.

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Field Value Fixed orVariable

Description

This field appears in the log reportonly if field OFF_CONF in tableSYNCLK is datafilled as SLAVE.

Carrier = Fixed Variable Indicates carrier state informationfollows

This entry appears in the log reportonly if field OFF_CONF in tableSYNCLK is datafilled as SLAVE.

cst0, cst1 MBsy, SBsy, OOS, .(dot)

Variable Indicates the state of the carriers. Thecarrier states are as follows:

• MBsy indicates the carrier ismanual busy

• SBsy indicates the carrier issystem busy

• OOS indicates the carrier is out ofservice

• A dot (.) indicates the carrier is inservice

This field appears in the log reportonly if field OFF_CONF in tableSYNCLK is datafilled as SLAVE.

log_reason Text string Variable Describes the fault that caused the logreport to be generated

System Fault: Fixed Variable Indicates fault descriptions follow

system_fault_description

Text string Variable Describes the current systemsynchronization faults

Timing Ref n Fault Fixed except that n =0 or 1

Variable Indicates timing reference faultinformation follows

timing_ref_fault_description

Text string Variable Describes the timing reference faults

Internal Clock n Fault Fixed except that n =0 or 1

Variable Indicates internal clock faultinformation follows

internal_fault_description

Text string Variable Describes the internal clock faults

Active message examplen/a

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Associated OM registers

XNET607Log report XNET607 indicates that an IW SPM interworking bridge was notavailable for the connection request due to:

• a bridge exhaust condition on one of the bridge pools being involved inthe connection request

• bridges not in-service, or provisioned, for one of the bridge poolsinvolved with the connection request

Remedial actionPerform as needed:

• check for IWBM602 logs indicating a bridge exhaust condition

• verify that the bridge pool identified in the log is provisioned on an SPMin the MNNODE table

• verify that the bridges in the bridge pool identified in the log are in-service.

• use the EXTLOGCI command to disable the XNET607 log

• use LOGUTIL to SUPPRESS the XNET607 log

AttributesAttribute Value

Severity Warning

FormatXNET607 mmmdd hh:mm:ss ssdd INFO IW Bridge Not Available

Bridge Pool:<ntbrdg_pool>

From Agent :<conn_source>

From Bearer Network :<net_source>

To Bearer Network :<net_dest>

Location :<SPM node_no>Type:<spm_type>Fabric:<fabric_type>

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Selected field descriptionsField Value Fixed or

VariableDescription

ntbrdg_pool Text string Variable The name of the bridge pool, asspecified in the NETBRDGE table,that has the 'trouble' condition.

conn_source Alpha numeric Variable Identifies the source party of theconnection request which can be:

• a LEN and DN

• a PM type and PM number

• a Node number and TID (terminalid) when an appropriate devicetype and device id cannot bedetermined

• an "Unavailable" indication whenthe connection source was anENET hosted party, but that partycan no longer be determined.

net_source Text string Variable The bearer network name of thesource party, as datafilled in theBEARNETS table.

net_dest Text string Variable The bearer network name of theconnection destination party, asdatafilled in the BEARNETS table.

Active message examplen/a

Clear message examplen/a

Associated OM registers

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ISPM-IP alarms and logs reference

This section provides a reference for the ISPM-IP alarms and logs for theSPM10 release.

NODE300Integrated Node Maintenance (INM) generates log report NODE300 whena trouble condition is present with the node. This report indicates INMrecovery actions when the node state is system busy.

The resource maintenance manager (RMM) reports faults to the INM whenthe system executes the QueryPM faults command at the MAP display.

Remedial actionCheck the trouble field. Take action as indicated in the user action field.

AttributesAttribute Value

Severity Warning

FormatNODE300 mmmdd hh:mm:ss ssdd INFO TBL Warning

Location=<node>

Status=<trouble_status>

Trouble=<trouble_code>

Action=<user_action>

Integrated Node Maintenance Detailed Information

Trouble Reason=<INM trouble condition reason>

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Selected field descriptionsField Value Fixed or

VariableDescription

trouble_code variable Variable Identifies the reason for the problem.

user_action variable Variable Identifies the action to take.

INM trouble conditionreason

variable Variable Provides a reason for the troublecondition.

Active message examplen/a

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Associated OM registers

NODE303Log report NODE303 is generated to report the Wrong Application Data onthe SPM.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I05BK NODE303 JAN30 14:43:11 0000 TBL WrongApplication Data

Location: SPM 2 Unit 1

Trouble: CEM has Application Data of Mate CEM

Action : Check LINK300 Logs&Re-Connect DS-512 LinksCorrectly

Integrated Node Maintenance Detailed Information

Trouble Reason: DS-512 Link/Links may be misconnected

Trouble Detail: CEM in Slot 7 has Application Data of CEM 1

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Active message examplen/a

Clear message examplen/a

Associated OM registers

NODE323Integrated Node Maintenance (INM) generates log report NODE323 whena REx request does not execute.

Remedial actionClear the reason that did not allow the REx to run. This reason can requirea manual maintenance action or a waiting period for a system operation toclear a trouble condition. Contact the next level of support.

AttributesAttribute Value

Severity Warning

FormatNODE323 mmmdd hh:mm:ss ssdd TBL REx Fault

Location:<location>

Status:<alarm_status>

Trouble:<trouble>

Action:<action>

REX did not run

Units:<units_not_RExed>

Reason:<reason>

Selected field descriptionsField Value Fixed or

VariableDescription

location character string Variable Indicates the location of the PM towhich the event applies.

alarm_status alarm raised Variable Indicates an alarmed log.

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Field Value Fixed orVariable

Description

An alarmed log means that doublestars at the beginning of the formathighlight the log report. An alarmedlog does not mean a MAP alarm ispresent.

trouble character string Variable Identifies the reason for the problem.

action character string Variable Indicates the trouble log is forinformation only.

units_not_RExed 0, 1, 0 and 1 Variable Indicates the units that did not run theREx.

reason character string Variable Indicates the reason the REx did notrun.

Active message examplen/a

Clear message examplen/a

Associated OM registers

NODE450Integrated Node Maintenance (INM) generates log report NODE450 tosummarize a series of event reports under one log header during a routineexercise (REX) test. The NODE450 log is never in alarm mode. This log isan abbreviated summary of the routine series of operations that compose aREX test.

The system reports all trouble events (faults) as separate logs to makethem more accessible to mechanized downstream analysis. High priorityevents are logged as the events reach the central log system. Other eventsare logged following the generation of NODE450. Events of the INITIATEclass appear only in NODE450, and never as separate logs.

Remedial actionThe NODE 450 log report helps log analysis by bringing together relatedevents in one report, in the correct time sequence. The action required, ifany, depends on the nature of the repeated events.

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AttributesAttribute Value

Severity Warning

FormatNODE450 mmmdd hh:mm:ss ssdd SUMM REX TEST SUMMARY

Location:<entity name>

Summary: REX Test Sequence Successful

NODE450 mmmdd hh:mm:ss ssdd SUMM REX TEST SUMMARY

Location:<entity name>

Summary: REX Test Sequence Failed

TIME EVENT

<hh:mm:ss><detailed event type>

<hh:mm:ss><detailed event type>

Selected field descriptionsField Value Fixed or

VariableDescription

Location Symbolic text Variable Indicates the name of the hardware orsoftware component or serviceinvolved.

Summary REX Test SequenceSuccessful or REXTest Sequence Failed

Variable Indicates success or failure of theREX test.

TIME Integers Variable If REX test failed, indicates the time(hh:mm:ss).

EVENT Symbolic text Variable If REX test failed, indicates the event.

Active message examplen/a

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Associated OM registers

NODE500Log report NODE500 indicates a system node state change. Correlates toa SYSB alarm.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE NODE500 APR21 12:52:00 4563 INFO Node StateChange

Location: SPM 6 Unit 1

From: ISTb ( Connected, Active )

To: InSv ( Connected, Active )

Active message examplen/a

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Associated OM registers

NODE600Log report NODE600 indicates an INFO log that notifies a system recoveryaction.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

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FormatMSH10_I06BR NODE600 JAN01 01:50:49 2496 INFO System RecoveryAction

Location: SPM 2 Unit 1

System recovery is in progress

Integrated Node Maintenance Detailed Information

INM SNEGO trigger received

Information for analysis, no immediate action required

Active message examplen/a

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Associated OM registers

STOR600Log report STOR600 is generated by a Store (STOR) subsystem when arequest for storage occurs, and the storage requested is greater than themaximum amount allocated in Table DSlimit.

Remedial actionDelete unnecessary files from SFDEV to free up store, or list TableDSLIMIT from the CI MAP (Maintenance and Administration Position) levelfor the DSmax value. Increase the amount of store available using theDSmax value entered for tuple STOREFS.

AttributesAttribute Value

Severity Warning

FormatSTOR600 mmmdd hh:mm:ss ssdd INFO DSLIMIT_OVERFLOW

Data store request of<num_words>words disallowed for moduleID<mod_id>.

MAX TOTAL<ds_max>WORDS EXCEEDED.

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FREE UP SPACE ON SFDEV OR INCREASE STORE IN TABLE DSLIMIT.

Selected field descriptionsField Value Fixed or

VariableDescription

num_words integer Variable The number of words requested.

mod_id 0000-FFFF (hex) Variable The hexadecimal identification for theprocess.

ds_max 0 to 35 Variable The DSmax value entered in tableDSLIMIT.

Active message exampleSTOR600 OCT02 05:52:08 4407 INFO DSLIMIT_OVERFLOW

Data store request of 36 words disallowed for module ID0204.

MAX TOTAL 750000 WORDS EXCEEDED. FREE UP SPACE ON SFDEV ORINCREASE STORE IN DSLIMIT.

Clear message examplen/a

Associated OM registers

TRK203Log report TRK203 is an informational log that indicates that a connectionwas denied due to GW overload.

Remedial actionThis log report requires no immediate action. This log is informational andis intended to help with diagnosing call completion problems.

AttributesAttribute Value

Severity Warning

FormatPETACH_TIKVA TRK203 NOV17 20:40:09 0401 INFO BACK_FCM

CKT PTGOLDEN2 61

Error: Connection denied due to GW Overload

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Selected field descriptionsField Value Fixed or

VariableDescription

Error Connection denieddue to GW Overload

Variable Currently, this is the only error that isdisplayed

Active message examplen/a

Clear message examplen/a

Associated OM registers

VOIP800The VOIP800 log indicates that a network traffic parameter has exceededthe threshold set by your data network management personnel in tableMNIPPARM.

Remedial actionContact your data network management personnel.

Data network management personnel must monitor the IP network forconditions specific to the issue reported by the log (such as packets lost, orlatency). Inspect and validate network traffic while the logs are beinggenerated. If the network continues to perform at acceptable levels, adjustthe parameters in table MNIPPARM until the VOIP800 logs no longerappear.

This log is generated when a gigabit ethernet module (GEM) switch ofactivity (SWACT) occurs with traffic over IW SPM IP nodes. Calls are notaffected in this situation and no action is required.

AttributesAttribute Value

Severity Warning

FormatVOIP800 SEP19 10:50:25 3774 INFO GEM RM Threshold Exceed

Location: SPM 0 Slot num: 10

Description: GEM has Broadcast Packets

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statistic: 1469 threshold: 20

interval: 14 pack_volum: 6017

octet_volum: 695392 voice_volum: 2

Selected field descriptionsField Value Fixed or

VariableDescription

Description The value mayconsist of any of thefollowing: CyclicalRedundancy Check(CRC) alignmenterror, Undersizepackets, Oversizepackets, Fragments,Jabber, Drop events,Broadcast packets,Jitter, Latency,Packets lost, Decoderunder run.

Variable The IW SPM IP system generates theVOIP800 log for a variety of reasons.The Description field indicates thereason for the log.

Active message examplen/a

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Associated OM registers

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MAS alarms and logs reference

This section provides a reference for the MAS alarms and logs for theMAS14 release.

MAS102Alarm MAS 102 indicates the MAS Provisioning Manager is unable tocommunicate with the database. The MAS Provisioning Manager keeps ontrying to connect to the database at regular intervals and clears the alarmwhen it is able to communicate with the database.

This fault raises an alarm in the MCP Management Console alarm browserwith the following details.

Alarm family (S/L): MAS/MEDAPSVR

Alarm name: Database Communication Error

Alarm is cleared when the database connection is re-established.

Remedial actionEnsure that there is network connectivity between the web server and thedatabase. Ensure that the database is up and running. If no problem isfound then contact the next level of support.

AttributesAttribute Value

Severity Critical

FormatMedia Application Server (MAS) Provisioning Manager cannotcommunicate with database. If there are any pendingtransactions in the database, those may not be processedcorrectly. As a result, subscriber data on MAS may not becurrent.

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Selected field descriptionsField Value Fixed or

VariableDescription

OFFICE alphanumeric Variable Indicates an identifier for the officethat generated the log report.

Severity Variable A right justified, 3 character field ith"***" for critical, " **" for major, " *" forinor, " " for warning and " " for a clear.

Log number 102 Variable A 3 digit integer representing the lognumber.

Sequence number 0000-9999 Variable A four-digit sequence number whichcan be used for lost log detection.

IEMS Display Name alphanumeric string Variable This is the Display Name provisionedin IEMS client for the System Manager(MCS/SSL EMS).

IP Address IPv4 IP address Variable The active IP address of the SystemManager (MCS/SSL EMS)provisioned in the IEMS client.

Notification Id integer Variable An integer which can be used touniquely

correlate this alarm?s raise and clearlogs.

Category communications Variable A text string identifying the category of

the alarm based on the M.3100standard?s IANAItuEventType in theITU-IANA-ALARM-TC mib. IEMSnorthbound text syntax includes:"other", "communications","qualityOfService", "processingError","equipment", and "environmental".IEMS northbound SNMP oid valuesare an integer: 1 through 6respectively.

Cause underlyingResourceUnavailable

Variable A text string identifying a probablecause for the alarm based on the M.3100, X.733 and X.736 standards.See IANAItuProbableCause in theITU-IANA-ALARM-TC mib for a list.IEMS sends an integer in itsnorthbound SNMP interface and thetext-only portion in

ASCII-based northbound feeds (NTSTD,

SCC2, and syslog).

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Field Value Fixed orVariable

Description

Server alphanumeric word Variable The name of the server for which thealarm applies.

Instance integer with a value of0 or 1

Variable An integer representing whichinstance of a server

Description alphanumeric string Variable A text string relating information aboutthe alarm. Variables within the field (ifany) are generally denoted as$<number>. For example $1.

Active message examplen/a

Clear message examplen/a

Associated OM registers

MAS103Log report MAS 103 indicates the MAS Provisioning Manager is unable tocommunicate with one of the Media Application Server(s) configured in thesystem. The MAS Prov Manager keeps on trying to connect to the MASwith which it lost the connection and clears the alarm when the connectionis restored.

This fault raises an alarm in the MCP Management Console alarm browserwith the following details:

Alarm family (S/L): MAS/MEDAPSVR

Alarm name: Media Application Server Unreachable

Alarm is cleared when the connection with Media Application Server is re-established.

Remedial actionEnsure that there is network connectivity between the web server and theMAS with which the connection was lost. Ensure that the MAS is up andrunning. If no problem is found then contact the next level of support.

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AttributesAttribute Value

Severity Critical

Type Communications

FormatThe connection with Media Application Server has been lost.As a result, subscriber data on the MAS may not be current.Details of the MAS and the affected domains are as follows:$1.

Selected field descriptionsField Value Fixed or

VariableDescription

$1 IP Address, list ofdomains and thepooled entities havingthat MAS as one ofthe routes.

Variable IP address of the MAS, domain andthe pooled entity for which that MAShas been configured.

Active message examplen/a

Clear message examplen/a

Associated OM registers

MAS300This alarm is raised when the MAS platform has been shut down

Alarm family (S/L): MAS/SC

Alarm name: Internal Component Shutdown (SC)

The MAS platform has been shutdown.

MAS System has started

The MAS platform has been shut down. Start the MAS platform.

Remedial actionStart the MAS platform.

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MAS must be started for this alarm to clear.

AttributesAttribute Value

Severity Critical

Formatn/a

Active message examplen/a

Clear message examplen/a

Associated OM registers

MAS301This alarm is raised when the SessionEngine MSLink to the SIPMC isinactive.

Alarm family (S/L): MAS/SC

Alarm name: Pool Unavailable (SIPMC)

Invalid or missing node configuration for available SIPMC process.

SIPMC is accessible

Invalid or missing node configuration for available SIPMC process. Verifyconfiguration of SIPMC within the cluster and that a SIPMC is running.

Remedial actionVerify configuration of SIPMC within the cluster and that a SIPMC isrunning.

SIPMC component must be started for this alarm to clear.

AttributesAttribute Value

Severity Major

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Formatn/a

Active message examplen/a

Clear message examplen/a

Associated OM registers

MAS302This alarm is raised when the SessionEngines MSLink to the ContentStoreis inactive.

Alarm family (S/L): MAS/SC

Alarm name: Pool Unavailable (ContentStore)

Invalid or missing node configuration for available ContentStore process.

ContentStore is accessible

Invalid or missing node configuration for available ContentStore process.Verify configuration of ContentStore within the cluster and that aContentStore is running.

Remedial actionVerify configuration of ContentStore within the cluster and that aContentStore is running.

ContentStore component must be started for this alarm to clear.

AttributesAttribute Value

Severity Major

Formatn/a

Active message examplen/a

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Clear message examplen/a

Associated OM registers

MAS303This alarm is raised when the SessionEngines MSLink to theConferenceProcessor is inactive.

Alarm family (S/L): MAS/SC

Alarm name: Pool Unavailable (ConferenceProcessor)

Invalid or missing node configuration for available ConferenceProcessorprocess.

ConferenceProcessor is accessible.

Invalid or missing node configuration for available ConferenceProcessorprocess. Verify configuration of ConferenceProcessor within the clusterand that a ConferenceProcessor is running.

Remedial actionVerify configuration of ConferenceProcessor within the cluster and that aConferenceProcessor is running.

ConferenceProcessor component must be started for this alarm to clear.

AttributesAttribute Value

Severity Major

Formatn/a

Active message examplen/a

Clear message examplen/a

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Associated OM registers

MAS304This alarm is raised when the SessionEngines MSLink to the IVRMP isinactive.

Alarm family (S/L): MAS/SC

Alarm name: Pool Unavailable (IVRMP)

Invalid or missing node configuration for available IVRMP process.

IVRMP is accessible

Invalid or missing node configuration for available IVRMP process. Verifyconfiguration of IVRMP within the cluster and that a IVRMP is running.

Remedial actionVerify configuration of IVRMP within the cluster and that a IVRMP isrunning.

IVRMP component must be started for this alarm to clear.

AttributesAttribute Value

Severity Major

Formatn/a

Active message examplen/a

Clear message examplen/a

Associated OM registers

MAS305This alarm is raised when the MAS platform is in locked state.

Alarm family (S/L): MAS/SC

Alarm name: Platform Locked

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The MAS platform has been locked and will not accept any new calls.

MAS is unlocked

The MAS platform has been locked and will not accept any new calls.Unlock the MAS platform.

Remedial actionUnlock the MAS platform.

Unlock the MAS for this alarm to clear.

AttributesAttribute Value

Severity Critical

Formatn/a

Active message examplen/a

Clear message examplen/a

Associated OM registers

MAS306This alarm is raised when the backup SGC connection is being used.

Alarm family (S/L): MAS/SC

Alarm name: Backup SGC Connection in Use

The secondary Shared Global Context connection is in use because theprimary connection is down.

Primary SGC connection is active

The secondary Shared Global Context connection is in use because theprimary connection is down. Verify network connectivity and status ofprimary MAS platform.

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Remedial actionVerify network connectivity and status of primary MAS platform.

Reestablish the primary SGC connection for this alarm to clear.

AttributesAttribute Value

Severity Major

Formatn/a

Active message examplen/a

Clear message examplen/a

Associated OM registers

MAS307This alarm is raised when the SGC connection is down.

Alarm family (S/L): MAS/SC

Alarm name: SGC Connection Down

Both the primary and secondary Shared Global Context connection isdown.

SGC connection is active.

Both the primary and secondary Shared Global Context connection isdown. Verify network connectivity and status of primary and secondaryMAS platforms.

Remedial actionVerify network connectivity and status of primary and secondary MASplatforms.

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Reestablish either primary or secondary SGC connection with the MAS

platform to clear the alarm.

AttributesAttribute Value

Severity Major

Formatn/a

Active message examplen/a

Clear message examplen/a

Associated OM registers

MAS308This alarm is raised when license key is missing.

Alarm family (S/L): MAS/SC

Alarm name: Missing License Key

There are no licenses keys configured for the MAS platform.

Valid license key is available.

There are no licenses keys configured for the MAS platform. Configure avalid license key and restart the MAS platform.

Remedial actionConfigure a valid license key and restart the MAS platform.

Install valid license key and restart MAS for this alarm to clear.

AttributesAttribute Value

Severity Critical

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Formatn/a

Active message examplen/a

Clear message examplen/a

Associated OM registers

MAS309This alarm is raised when license key is invalid.

Alarm family (S/L): MAS/SC

Alarm name: Invalid License Key

The configured license key is not valid.

Valid license key is available.

The configured license key is not valid. Configure a valid license key andrestart the MAS platform.

Remedial actionConfigure a valid license key and restart the MAS platform.

Install valid license key and restart MAS for this alarm to clear.

AttributesAttribute Value

Severity Critical

Formatn/a

Active message examplen/a

Clear message examplen/a

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Associated OM registers

MAS310This alarm is raised when one or more configured applications have beenlocked.

Alarm family (S/L): MAS/SC

Alarm name: Invalid License Key

One or more configured applications have been locked.

No applications are locked.

One or more configured applications have been locked. Unlock any lockedapplications.

Remedial actionUnlock any locked applications.

Unlock all applications for this alarm to clear.

AttributesAttribute Value

Severity Warning

Formatn/a

Active message examplen/a

Clear message examplen/a

Associated OM registers

MAS311MAS311 indicates that the MediaController peer backup connection hasfailed.

MAS311 indicates that the system has detected multiple license servers.

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The fault raises an alarm in the System Management console alarmbrowser with the following details:

Alarm family: MAS /SC

Alarm name: Multiple License Servers Detected

MediaController: Controller Peer Backup Connection Failure

Configure license servers properly

When the problem is resolved, the alarm will automatically clear.

Redundant license servers are not configured properly. Configureredundant license servers and restart the platform.

Remedial actionRe-configure license servers.

Check network connectivity configuration for MediaController backup peer.Check local MAS event viewer logs for any further details. If the problempersists over restarts, contact your next level of support.

AttributesAttribute Value

Severity • Critical

• Warning

• Major

• Minor

Format<OFFICE>*** MAS311 MMMDD hh:mm:ss<Sequence #>FLT MAS Fault

Location:<IEMS Display Name>;<IP Address>

Notification Id:<Notification Id>

State: Raised

Category:<Category>

Cause:<Cause>

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Time: Mmm DD hh:mm:ss YYYY

Component Id: Server=<Server>;Software=MAS

Specific Problem: MAS;311

Description: Multiple license servers detected;ComponentID:SC

<OFFICE>MAS311 MMMDD hh:mm:ss<Sequence #>INFO Cleared

Location:<IEMS Display Name>;<IP Address>

Notification Id:<Notification Id>

State: Cleared

Time: Mmm DD hh:mm:ss YYYY

Component Id: Server=<Server>;Software=MAS

Description: CLEARED: Multiple license serversdetected;Component ID:SC

Selected field descriptionsField Value Fixed or

VariableDescription

OFFICE alphanumeric string Variable Indicates an identifier for the officethat generated the log report.

Severity "***" (critical) for raiseor " " for clear

Variable A right justified, 3 character field with"***" for critical, " **" for major, " *" forminor, " " for warning and " " for aclear.

Log # 311 Variable A 3 digit integer representing the lognumber.

Sequence # 0000-9999 Variable A four-digit sequence number whichcan be used for lost log detection.

IEMS Display Name alphanumeric string Variable This is the Display Name provisionedin IEMS client for the System Manager(MCS/SSL EMS).

IP Address IPv4 IP address Variable The active IP address of the SystemManager (MCS/SSL EMS)provisioned in the IEMS client.

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Field Value Fixed orVariable

Description

Notification Id integer Variable An integer which can be used touniquely correlate this alarm's raiseand clear logs.

Category processingError Variable A text string identifying the category ofthe alarm based on the M.3100standard's IANAItuEventType in theITU-IANA-ALARM-TC mib. IEMSnorthbound text syntax includes:"other", "communications","qualityOfService", "processingError","equipment", and "environmental".IEMS northbound SNMP oid valuesare an integer: 1 through 6respectively.

Cause unspecifiedReason Variable A text string identifying a probablecause for the alarm based on the M.3100, X.733 and X.736 standards.See IANAItuProbableCause in theITU-IANA-ALARM-TC mib for a list.IEMS sends an integer in itsnorthbound SNMP interface and thetext-only portion in ASCII-basednorthbound feeds (NT STD, SCC2,and syslog).

Server alphanumeric word Variable The name of the server for which thealarm applies.

Instance integer with a value of0 or 1

Variable An integer representing whichinstance of a server

Description alphanumeric string Variable A text string relating information aboutthe alarm. Variables within the field (ifany) are generally denoted as$<number>. For example $1. See logexample.

Active message exampleMYOFFICE *** MAS311 JAN01 12:01:53 1234 FLT MAS Fault

Location: My_System_Mgr_Name_in_IEMS;1.2.3.4

Notification Id: 100

State: Raised

Category: processingError

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Cause: unspecifiedReason

Time: Jan 01 12:01:53 2007

Component Id: Server=MYMAS;Software=MAS

Specific Problem: MAS;311

Description: Multiple license servers detected;ComponentID:SC

Clear message exampleMYOFFICE MAS311 JAN01 12:01:53 1234 INFO Cleared

Location: My_System_Mgr_Name_in_IEMS;1.2.3.4

Notification Id: 100

State: Cleared

Time: Jan 01 12:01:53 2007

Component Id: Server=MYMAS;Software=MAS

Description: CLEARED: Multiple license serversdetected;Component ID:SC

Associated OM registers

MAS312Log report MAS312 indicates that the MediaController component is in ashutdown state.

MAS312 indicates that a license has reached or exceeded the provisionedlicense alarm threshold percentage.

The fault raises an alarm in the System Management console alarmbrowser with the following details:

Alarm family: MAS /SC

Alarm name: License Threshold Reached

MediaController: Component Shutdown

The alarms clears when sufficient licenses are available.

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When the problem is resolved, the alarm will automatically clear.

A license has reached or exceeded the provisioned license alarm thresholdpercentage. Re-configure the system with additional licenses and/orservers to avoid an "out of license" condition during periods of highdemand.

Remedial actionAdd sufficient licenses or servers.

Check state of MediaController component through the MAS Console.Check local MAS event viewer logs for any further details. If the problempersists over restarts, contact your next level of support.

AttributesAttribute Value

Severity • Major

• Critical

• Warning

• Minor

Format<OFFICE>** MAS312 MMMDD hh:mm:ss<Sequence #>FLT MAS Fault

Location:<IEMS Display Name>;<IP Address>

Notification Id:<Notification Id>

State: Raised

Category:<Category>

Cause:<Cause>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Server=<Server>;Software=MAS

Specific Problem: MAS;312

Description: License Threshold Reached;Component ID:SC

<OFFICE>MAS312 MMMDD hh:mm:ss<Sequence #>INFO Cleared

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Location:<IEMS Display Name>;<IP Address>

Notification Id:<Notification Id>

State: Cleared

Time: Mmm DD hh:mm:ss YYYY

Component Id: Server=<Server>;Software=MAS

Description: CLEARED: License Threshold Reached;ComponentID:SC

Selected field descriptionsField Value Fixed or

VariableDescription

OFFICE alphanumeric string Variable Indicates an identifier for the officethat generated the log report.

Severity " **" (major) for raise," " for clear

Variable A right justified, 3 character field with"***" for critical, " **" for major, " *" forminor, " " for warning and " " for aclear.

Log # 312 Variable A 3 digit integer representing the lognumber.

Sequence # 0000-9999 Variable A four-digit sequence number whichcan be used for lost log detection.

IEMS Display Name alphanumeric string Variable This is the Display Name provisionedin IEMS client for the System Manager(MCS/SSL EMS).

IP Address IPv4 IP address Variable The active IP address of the SystemManager (MCS/SSL EMS)provisioned in the IEMS client.

Notification Id integer Variable An integer which can be used touniquely correlate this alarm's raiseand clear logs.

Category processingError Variable A text string identifying the category ofthe alarm based on the M.3100standard's IANAItuEventType in theITU-IANA-ALARM-TC mib. IEMSnorthbound text syntax includes:"other", "communications","qualityOfService", "processingError","equipment", and "environmental".

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Field Value Fixed orVariable

Description

IEMS northbound SNMP oid valuesare an integer: 1 through 6respectively.

Cause unspecifiedReason Variable A text string identifying a probablecause for the alarm based on the M.3100, X.733 and X.736 standards.See IANAItuProbableCause in theITU-IANA-ALARM-TC mib for a list.IEMS sends an integer in itsnorthbound SNMP interface and thetext-only portion in ASCII-basednorthbound feeds (NT STD, SCC2,and syslog).

Server alphanumeric word Variable The name of the server for which thealarm applies.

Instance integer with a value of0 or 1

Variable An integer representing whichinstance of a server

Description alphanumeric string Variable A text string relating information aboutthe alarm. Variables within the field (ifany) are generally denoted as$<number>. For example $1. See logexample.

Active message exampleMYOFFICE ** MAS312 JAN01 12:01:53 1234 FLT MAS Fault

Location: My_System_Mgr_Name_in_IEMS;1.2.3.4

Notification Id: 100

State: Raised

Category: processingError

Cause: unspecifiedReason

Time: Jan 01 12:01:53 2007

Component Id: Server=MYMAS;Software=MAS

Specific Problem: MAS;312

Description: License Threshold Reached;Component ID:SC

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Clear message exampleMYOFFICE MAS312 JAN01 12:01:53 1234 INFO Cleared

Location: My_System_Mgr_Name_in_IEMS;1.2.3.4

Notification Id: 100

State: Cleared

Time: Jan 01 12:01:53 2007

Component Id: Server=MYMAS;Software=MAS

Description: CLEARED: License Threshold Reached;ComponentID:SC

Associated OM registers

MAS313MAS313 indicates that a license resource has been exhausted.

Log report MAS313 indicates that the MediaController is in a lock-pendingstate.

The fault raises an alarm in the System Management console alarmbrowser with the following details:

Alarm family: MAS /SC

Alarm name: License Exhausted

MediaController: System Lock Pending

Alarm clears when sufficient licenses are available.

When the problem is resolved, the alarm will automatically clear.

A license resource is exhausted. Re-configure the system with additionallicenses and/or servers to avoid "out of license" conditions during periodsof high demand.

Remedial actionAdd sufficient licenses or servers.

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Check the state of the MediaController component through the MASConsole. MAS Operational state can be updated through the local consolecontrol panel (to locked or unlocked).

AttributesAttribute Value

Severity • Critical

• Warning

• Major

• Minor

Format<OFFICE>*** MAS313 MMMDD hh:mm:ss<Sequence #>FLT MAS Fault

Location:<IEMS Display Name>;<IP Address>

Notification Id:<Notification Id>

State: Raised

Category:<Category>

Cause:<Cause>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Server=<Server>;Software=MAS

Specific Problem: MAS;313

Description: License Exhausted;Component ID:SC

<OFFICE>MAS313 MMMDD hh:mm:ss<Sequence #>INFO Cleared

Location:<IEMS Display Name>;<IP Address>

Notification Id:<Notification Id>

State: Cleared

Time: Mmm DD hh:mm:ss YYYY

Component Id: Server=<Server>;Software=MAS

Description: CLEARED: License Exhausted;Component ID:SC

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Selected field descriptionsField Value Fixed or

VariableDescription

OFFICE alphanumeric string Variable Indicates an identifier for the officethat generated the log report.

Severity "***" (critical) for raise," " for clear

Variable A right justified, 3 character field with"***" for critical, " **" for major, " *" forminor, " " for warning and " " for aclear.

Log # 313 Variable A 3 digit integer representing the lognumber.

Sequence # 0000-9999 Variable A four-digit sequence number whichcan be used for lost log detection.

IEMS Display Name alphanumeric string Variable This is the Display Name provisionedin IEMS client for the System Manager(MCS/SSL EMS).

IP Address IPv4 IP address Variable The active IP address of the SystemManager (MCS/SSL EMS)provisioned in the IEMS client.

Notification Id integer Variable An integer which can be used touniquely correlate this alarm's raiseand clear logs.

Category processingError Variable A text string identifying the category ofthe alarm based on the M.3100standard's IANAItuEventType in theITU-IANA-ALARM-TC mib. IEMSnorthbound text syntax includes:"other", "communications","qualityOfService", "processingError","equipment", and "environmental".IEMS northbound SNMP oid valuesare an integer: 1 through 6respectively.

Cause unspecifiedReason Variable A text string identifying a probablecause for the alarm based on the M.3100, X.733 and X.736 standards.See IANAItuProbableCause in theITU-IANA-ALARM-TC mib for a list.IEMS sends an integer in itsnorthbound SNMP interface and thetext-only portion in ASCII-basednorthbound feeds (NT STD, SCC2,and syslog).

Server alphanumeric word Variable The name of the server for which thealarm applies.

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Field Value Fixed orVariable

Description

Instance integer with a value of0 or 1

Variable An integer representing whichinstance of a server

Description alphanumeric string Variable A text string relating information aboutthe alarm. Variables within the field (ifany) are generally denoted as$<number>. For example $1. See logexample.

Active message exampleMYOFFICE *** MAS313 JAN01 12:01:53 1234 FLT MAS Fault

Location: My_System_Mgr_Name_in_IEMS;1.2.3.4

Notification Id: 100

State: Raised

Category: processingError

Cause: unspecifiedReason

Time: Jan 01 12:01:53 2007

Component Id: Server=MYMAS;Software=MAS

Specific Problem: MAS;313

Description: License Exhausted;Component ID:SC

Clear message exampleMYOFFICE MAS313 JAN01 12:01:53 1234 INFO Cleared

Location: My_System_Mgr_Name_in_IEMS;1.2.3.4

Notification Id: 100

State: Cleared

Time: Jan 01 12:01:53 2007

Component Id: Server=MYMAS;Software=MAS

Description: CLEARED: License Exhausted;Component ID:SC

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Associated OM registers

MAS314Log report MAS314 indicates that the MAS is in a locked state.

This fault raises an alarm in the Management Console alarm browser withthe following details:

Alarm family: MAS /SC

Alarm name: Platform Pending Locked

MediaController: System Locked

The MAS platform is unlocked

When the problem is resolved, the alarm automatically clears.

The MAS platform has been pending locked and does not accept newcalls. Unlock the MAS platform.

Remedial actionUnlock the MAS platform.

Check the state of the MediaController component through the MASConsole. The MAS Operational state can be updated through the localconsole control panel (to unlocked).

AttributesAttribute Value

Severity • Critical

• Warning

• Major

• Minor

Format<OFFICE>*** MAS314 MMMDD hh:mm:ss<Sequence #>FLT MAS Fault

Location:<IEMS Display Name>;<IP Address>

Notification Id:<Notification Id>

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State: Raised

Category:<Category>

Cause:<Cause>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Server=<Server>;Software=MAS

Specific Problem: MAS;314

Description: Platform Pending Locked;Component ID:SC

<OFFICE>MAS314 MMMDD hh:mm:ss<Sequence #>INFO Cleared

Location:<IEMS Display Name>;<IP Address>

Notification Id:<Notification Id>

State: Cleared

Time: Mmm DD hh:mm:ss YYYY

Component Id: Server=<Server>;Software=MAS

Description: CLEARED: Platform Pending Locked;ComponentID:SC

Selected field descriptionsField Value Fixed or

VariableDescription

OFFICE alphanumeric string Variable Indicates an identifier for the officethat generated the log report.

Severity "***" (critical) for raise," " for clear

Variable A right justified, 3 character field with"***" for critical, " **" for major, " *" forminor, " " for warning and " " for aclear.

Log # 314 Variable A 3 digit integer representing the lognumber.

Sequence # 0000-9999 Variable A four-digit sequence number whichcan be used for lost log detection.

IEMS Display Name alphanumeric string Variable This is the Display Name provisionedin IEMS client for the System Manager(MCS/SSL EMS).

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Field Value Fixed orVariable

Description

IP Address IPv4 IP address Variable The active IP address of the SystemManager (MCS/SSL EMS)provisioned in the IEMS client.

Notification Id integer Variable An integer which can be used touniquely correlate this alarm's raiseand clear logs.

Category processingError Variable A text string identifying the category ofthe alarm based on the M.3100standard's IANAItuEventType in theITU-IANA-ALARM-TC mib. IEMSnorthbound text syntax includes:"other", "communications","qualityOfService", "processingError","equipment", and "environmental".IEMS northbound SNMP oid valuesare an integer: 1 through 6respectively.

Cause outOfService Variable A text string identifying a probablecause for the alarm based on the M.3100, X.733 and X.736 standards.See IANAItuProbableCause in theITU-IANA-ALARM-TC mib for a list.IEMS sends an integer in itsnorthbound SNMP interface and thetext-only portion in ASCII-basednorthbound feeds (NT STD, SCC2,and syslog).

Server alphanumeric word Variable The name of the server for which thealarm applies.

Instance integer with a value of0 or 1

Variable An integer representing whichinstance of a server

Description alphanumeric string Variable A text string relating information aboutthe alarm. Variables within the field (ifany) are generally denoted as$<number>. For example $1. See logexample.

Active message exampleMYOFFICE *** MAS314 JAN01 12:01:53 1234 FLT MAS Fault

Location: My_System_Mgr_Name_in_IEMS;1.2.3.4

Notification Id: 100

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State: Raised

Category: processingError

Cause: outOfService

Time: Jan 01 12:01:53 2007

Component Id: Server=MYMAS;Software=MAS

Specific Problem: MAS;314

Description: Platform Pending Locked;Component ID:SC

Clear message exampleMYOFFICE MAS314 JAN01 12:01:53 1234 INFO Cleared

Location: My_System_Mgr_Name_in_IEMS;1.2.3.4

Notification Id: 100

State: Cleared

Time: Jan 01 12:01:53 2007

Component Id: Server=MYMAS;Software=MAS

Description: CLEARED: Platform Pending Locked;ComponentID:SC

Associated OM registers

MAS315Alarm MAS315 indicates that MAS applications are pending locked.

The fault raises an alarm in the Management Console alarm browser withthe following details:

Alarm family: MAS/SC

Alarm name: Applications are pending locked

All MAS applications are unlocked

One or more configured applications have been pending locked. Unlock allpending locked applications.

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Remedial actionUnlock all MAS applications.

AttributesAttribute Value

Severity • Major

• Warning

• Critical

• Minor

Format<OFFICE>** MAS315 MMMDD hh:mm:ss<Sequence #>FLT MAS Fault

Location:<IEMS Display Name>;<IP Address>

Notification Id:<Notification Id>

State: Raised

Category:<Category>

Cause:<Cause>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Server=<Server>;Software=MAS

Specific Problem: MAS;315

Description: Applications are pending locked;Component ID:SC

<OFFICE>MAS315 MMMDD hh:mm:ss<Sequence #>INFO Cleared

Location:<IEMS Display Name>;<IP Address>

Notification Id:<Notification Id>

State: Cleared

Time: Mmm DD hh:mm:ss YYYY

Component Id: Server=<Server>;Software=MAS

Description: CLEARED: Applications are pendinglocked;Component ID:SC

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Selected field descriptionsField Value Fixed or

VariableDescription

OFFICE alphanumeric string Variable Indicates an identifier for the officethat generated the log report.

Severity " **" (major) for raise," " for clear

Variable A right justified, 3 character field with"***" for critical, " **" for major, " *" forminor, " " for warning and " " for aclear.

Log # 315 Variable A 3 digit integer representing the lognumber.

Sequence # 0000-9999 Variable A four-digit sequence number whichcan be used for lost log detection.

IEMS Display Name alphanumeric string Variable This is the Display Name provisionedin IEMS client for the System Manager(MCS/SSL EMS).

IP Address IPv4 IP address Variable The active IP address of the SystemManager (MCS/SSL EMS)provisioned in the IEMS client.

Notification Id integer Variable An integer which can be used touniquely correlate this alarm's raiseand clear logs.

Category processingError Variable A text string identifying the category ofthe alarm based on the M.3100standard's IANAItuEventType in theITU-IANA-ALARM-TC mib. IEMSnorthbound text syntax includes:"other", "communications","qualityOfService", "processingError","equipment", and "environmental".IEMS northbound SNMP oid valuesare an integer: 1 through 6respectively.

Cause unspecifiedReason Variable A text string identifying a probablecause for the alarm based on the M.3100, X.733 and X.736 standards.See IANAItuProbableCause in theITU-IANA-ALARM-TC mib for a list.IEMS sends an integer in itsnorthbound SNMP interface and thetext-only portion in ASCII-basednorthbound feeds (NT STD, SCC2,and syslog).

Server alphanumeric word Variable The name of the server for which thealarm applies.

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Field Value Fixed orVariable

Description

Instance integer with a value of0 or 1

Variable An integer representing whichinstance of a server

Description alphanumeric string Variable A text string relating information aboutthe alarm. Variables within the field (ifany) are generally denoted as$<number>. For example $1. See logexample.

Active message exampleMYOFFICE ** MAS315 JAN01 12:01:53 1234 FLT MAS Fault

Location: My_System_Mgr_Name_in_IEMS;1.2.3.4

Notification Id: 100

State: Raised

Category: processingError

Cause: unspecifiedReason

Time: Jan 01 12:01:53 2007

Component Id: Server=MYMAS;Software=MAS

Specific Problem: MAS;315

Description: Applications are pending locked;Component ID:SC

Clear message exampleMYOFFICE MAS315 JAN01 12:01:53 1234 INFO Cleared

Location: My_System_Mgr_Name_in_IEMS;1.2.3.4

Notification Id: 100

State: Cleared

Time: Jan 01 12:01:53 2007

Component Id: Server=MYMAS;Software=MAS

Description: CLEARED: Applications are pendinglocked;Component ID:SC

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Associated OM registers

MAS317Foreign server connected to cluster

Remedial actionVerify the cluster configuration. If correct, identify the foreign server fromthe event log and verify its configuration.

AttributesAttribute Value

Log name MAS317

Severity • Major

• Cleared

Type Processing Error Alarm

Status set/clear

Probable cause Communication Subsystem Failure

Format<OFFICE> <Severity> <LogName><Log #> MMMDD hh:mm:ss<Sequence #> FLT MAS Fault

Location: <IEMS Display Name>;<IP Address>

Notification Id: <Notification Id>

State: Raised

Category: <Category>

Cause: <Cause>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Server=<Server>;Software=<LogName>

Specific Problem: <LogName>;<Log #>

Description: <Description>

<OFFICE> <LogName><Log #> MMMDD hh:mm:ss <Sequence #> INFOCleared

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Location: <IEMS Display Name>;<IP Address>

Notification Id: <Notification Id>

State: Cleared

Category: <Category>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Server=<Server>;Software=<LogName>

Description: CLEARED: <Description>

Selected field descriptionsField Value Fixed or

VariableDescription

OFFICE alphanumeric string Variable Indicates an identifier for the officethat generated the log report.

Severity '***', ' **', ' *', or ' ' Variable A right justified, 3 character field with'***' for critical, ' **' for major, '*' forminor, '' for warning and '' for a clear.

Log # 317 Fixed A 3 digit integer representing the lognumber.

Sequence # 0000-9999 Variable A four-digit sequence number whichcan be used for lost log detection.

IP Address IPv4 IP address Variable The active IP address of the theMultimedia Application Server (MAS)provisioned in the IEMS client.

Notification Id integer Variable An integer which can be used touniquely correlate this alarm's raiseand clear logs.

Category processingError Fixed An integer which can be used touniquely correlate this alarm's raiseand clear logs.

Cause communicationsSubsystemFailure

Fixed A text string identifying the category ofthe alarm based on the M.3100standard's IANAItuEventType in theITU-IANA-ALARM-TC mib. IEMSnorthbound text syntax includes:"other", "communications","qualityOfService", "processingError","equipment", and "environmental".

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Field Value Fixed orVariable

Description

IEMS northbound SNMP oid valuesare an integer: 1 through 6respectively.

Server alphanumeric word Variable A text string identifying a probablecause for the alarm based on the M.3100, X.733 and X.736 standards.See IANAItuProbableCause in theITU-IANA-ALARM-TC mib for a list.IEMS sends an integer in itsnorthbound SNMP interface and thetext-only portion in ASCII-basednorthbound feeds (NT STD, SCC2,and syslog).

LogName MAS Fixed The log name.

Description alphanumeric string Variable A text string relating information aboutthe alarm including associatedsoftware component. Variables withinthe field (if any) are generally denotedas $<number>. For example $1.

IEMS Display Name alphanumeric string Variable This is the Display Name provisionedin IEMS client for the MultimediaApplication Server (MAS).

Active message exampleMTOSSOTT1 ** MAS317 APR20 04:41:06 6836 FLT MAS Fault

Location: OTT1-BCT-0-Bld3(MAS1);47.135.44.117

Notification Id: 1087

State: Raised

Category: processingError

Cause: communicationsSubsystemFailure

Time: Apr 20 07:41:16 2010

Component Id: Server=MAS2;Software=MAS

Specific Problem: MAS;317

Description: Foreign server connected to cluster;ComponentID:MediaServer_SC

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Clear message exampleMTOSSOTT1 MAS317 APR20 04:41:06 6836 FLT MAS Fault

Location: OTT1-BCT-0-Bld3(MAS1);47.135.44.117

Notification Id: 1087

State: Cleared

Category: processingError

Time: Apr 21 13:23:12 2010

Component Id: Server=MAS2;Software=MAS

Description: CLEARED: Foreign server connected tocluster;Component ID:MediaServer_SC

MAS320This alarm is raised when SIPMC is shut down.

Alarm family (S/L): MAS/SIPMC

Alarm name: Internal Component Shutdown (SIPMC)

The MAS platform has been shutdown.

MAS is operational.

The MAS platform has been shut down. Start the MAS platform.

Remedial actionStart the MAS platform.

Start MAS platform for this alarm to clear.

AttributesAttribute Value

Severity Critical

Formatn/a

Active message examplen/a

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Clear message examplen/a

Associated OM registers

MAS321This alarm is raised when SIP port is in use or is otherwise unavailable.

Alarm family (S/L): MAS/SIPMC

Alarm name: SIP Offline

SIP mis-configuration or SIP IP/Port in use.

SIP port is operational

SIP configuration error or SIP IP/Port in use. Verify SIP IP/PortConfiguration. Restart the MAS platform.

Remedial actionVerify SIP IP/Port Configuration. Re-start the MAS platform.

Verify SIP port and restart MAS platform for this alarm to clear.

AttributesAttribute Value

Severity Critical

Formatn/a

Active message examplen/a

Clear message examplen/a

Associated OM registers

MAS322This alarm indicates that the session controller is shut down or moreconfigured applications have been locked.

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Alarm family (S/L): MAS/SIPMC

Alarm name: Session Controller Connection Lost

The session controller has been shutdown.

Session Controller is operational

The session controller has been shutdown. Verify Session Controller (SC)is running.

Remedial actionVerify Session Controller (SC) is running.

Verify session controller running for this alarm to clear.

AttributesAttribute Value

Severity Critical

Formatn/a

Active message examplen/a

Clear message examplen/a

Associated OM registers

MAS328Log report MAS 328 indicates that a synchronization is in progress andthat data may still be in the process of being copied with the peer contentstore. Occurs upon System restart or connection reestablishment with peerContent Store. Depending on the situation service may or may not bedesired until synchronization is complete. Deactivation of this alarm givesthe technician an indication the system is ready for service. If both CStoresare suspected to be in a synchronized state already, then the minor alarmcan be ignored.

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This fault raises an alarm in the Management Console alarm browser withthe following details:

Alarm family: MAS

Alarm name: CStore: Data Synchronization in Progress

Alarm clears when Sync completes; mirroring is turned off or peerconnection drops.

Remedial actionIf the problem persists, log on to the server through TSC and checkconnections/components through the MAS Console.

AttributesAttribute Value

Severity Minor

FormatData Synchronization in progress; ComponentId:CStore

Active message examplen/a

Clear message examplen/a

Associated OM registers

MAS329Log report MAS 329 indicates that CStore determined that the pre-3.0 dataformat is present in the storage root. The alarm is raised and CStoreprocessing is disabled. The CStore must be stopped. The Storage rootshould be erased completely of the pre-3.0 data and the CStore restarted.

This fault raises an alarm in the Management Console alarm browser withthe following details:

Alarm family: MAS

Alarm name: CStore: Storageroot Data Incompatible

When the problem is resolved, the alarm will automatically clear.

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Remedial actionThe Storage root should be erased completely of the old data and theCStore restarted.

AttributesAttribute Value

Severity Critical

FormatStorageRoot data Incompatible; ComponentId:CStore

Active message examplen/a

Clear message examplen/a

Associated OM registers

MAS330This alarm indicates that Internal Component Shutdown (IvrMP) is shutdown.

Alarm family (S/L): MAS/IvrMP

Alarm name: Internal Component Shutdown (IvrMP)

The MAS platform has been shutdown.

IvrMP is operational.

The MAS platform has been shut down. Start the MAS platform.

Remedial actionStart the MAS platform.

Verify that IvrMP is running to clear the alarm.

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AttributesAttribute Value

Severity Critical

Formatn/a

Active message examplen/a

Clear message examplen/a

Associated OM registers

MAS331This alarm is raised when all MRCP resources are locked.

Alarm family (S/L): MAS/IvrMP

Alarm name: MRCP Resources Locked

All MRCP resources are locked.

At least some MRCP resources are available.

All MRCP resources are locked. Unlock or deprovision all locked MRCPresources or deprovision all associated resource types. (A resource musthave a defined type before it will raise an alarm.)

Remedial actionUnlock or un-provision all locked MRCP resources or un-provision allassociated resource types (a resource must have a defined type before itwill raise an alarm).

Ensure that some MRCP resources are available to clear the alarm.

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AttributesAttribute Value

Severity Critical

Formatn/a

Active message examplen/a

Clear message examplen/a

Associated OM registers

MAS332This alarm indicates that any MRCP resource is locked and the connectionto the Data Source Server cannot be established.

Alarm family (S/L): MAS

Alarm name: MRCP Resource locked

One or more MRCP resources are locked.

Data Source Server is accessible.

The connection to the Data Source Server cannot be established. Checkthe Data Source Server configuration through the Console. Verify that thecorrect IP Address of the Data Source Server is specified.

Remedial actionUnlock or un-provision all locked MRCP resources or un-provision allassociated resource types (a resource must have a defined type before itwill raise an alarm).

Enable all MRCP resources to clear the alarm.

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AttributesAttribute Value

Severity Warning

Formatn/a

Active message examplen/a

Clear message examplen/a

Associated OM registers

MAS333This alarm indicates that Internal Component (IvrMP) is starting up.

Alarm family (S/L): MAS/IvrMP

Alarm name: Internal Component Startup (IvrMP)

The MAS IvrMP is initializing.

IvrMP is operational.

The MAS IvrMP is initializing. This alarm will clear when the IvrMPcomponent completes initialization.

Remedial actionThis alarm will clear when the IvrMP component completes initialization.

Alarm clears once IvrMP starts up.

AttributesAttribute Value

Severity Critical

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Formatn/a

Active message examplen/a

Clear message examplen/a

Associated OM registers

MAS340This alarm indicates that ConfMP has shut down.

Alarm family (S/L): MAS/ConfMP

Alarm name: Internal Component Shutdown (ConfMP)

The MAS platform has been shutdown.

ConfMP is operational.

The MAS platform has been shut down. Start the MAS platform.

Remedial actionStart the MAS platform.

Start ConfMP to clear the alarm.

AttributesAttribute Value

Severity Critical

Formatn/a

Active message examplen/a

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Clear message examplen/a

Associated OM registers

MAS341This alarm indicates that a system issue is impacting processor availability.

Alarm family (S/L): MAS/ConfMP

Alarm name: Hardware Performance Issue (ConfMP)

NIC driver problem, or other hardware performance issue.

No system issues impacting processor availability.

NIC driver problem or other hardware performance issue. Check, forexample, the network driver or disk operations.

Remedial actionCheck network driver, disk operations, etc.

Clear all system issues and restart MAS to clear the alarm.

AttributesAttribute Value

Severity Critical

Formatn/a

Active message examplen/a

Clear message examplen/a

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Associated OM registers

MAS342This alarm indicates that the MSLink to the SessionController is inactive.

Alarm family (S/L): MAS/ConfMP

Alarm name: ConfMP MSLINK Inactive

Command Connection to SC Is Inactive

MSLink to SessionController is active.

Command Connection to SC Is Inactive. Verify SC is Operational.

Remedial actionVerify SC is Operational

Start the SessionController to clear this alarm.

AttributesAttribute Value

Severity Major

Formatn/a

Active message examplen/a

Clear message examplen/a

Associated OM registers

MAS343Internal Component Shutdown (DiamC)

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Remedial actionStart the MAS platform.

AttributesAttribute Value

Log name MAS343

Severity • Critical

• Cleared

Type Processing Error Alarm

Status set/clear

Probable cause Out of Service

Format<OFFICE> <Severity> MAS343 MMMDD hh:mm:ss <Sequence #> FLTMAS Fault

Location: <IEMS Display Name>;<IP Address>

Notification Id: <Notification Id>

State: Raised

Category: <Category>

Cause: <Cause>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Server=<Server>;Software=MAS

Specific Problem: MAS;343

Description: Internal Component Shutdown (Diamc);ComponentID:MediaServer_DiamC

<OFFICE> MAS343 MMMDD hh:mm:ss <Sequence #> INFO Cleared

Location: <IEMS Display Name>;<IP Address>

Notification Id: <Notification Id>

State: Cleared

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Category: <Category>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Server=<Server>;Software=MAS

Description: CLEARED: Internal Component Shutdown(Diamc);Component ID:MediaServer_DiamC

Selected field descriptionsField Value Fixed or

VariableDescription

OFFICE alphanumeric string Variable Indicates an identifier for the officethat generated the log report.

Log # 343 Variable A 3 digit integer representing the lognumber.

Sequence # 0000-9999 Variable A four-digit sequence number whichcan be used for lost log detection.

IEMS Display Name alphanumeric string Variable This is the Display Name provisionedin IEMS client for the MultimediaApplication Server (MAS).

IP Address IPv4 IP address Variable The active IP address of the theMultimedia Application Server (MAS)provisioned in the IEMS client.

Notification Id integer Variable An integer which can be used touniquely correlate this alarm's raiseand clear logs.

Category processingError Variable A text string identifying the category ofthe alarm based on the M.3100standard's IANAItuEventType in theITU-IANA-ALARM-TC mib. IEMSnorthbound text syntax includes:"other", "communications","qualityOfService", "processingError","equipment", and "environmental".IEMS northbound SNMP oid valuesare an integer: 1 through 6respectively.

Cause outOfService Variable A text string identifying a probablecause for the alarm based on the M.3100, X.733 and X.736 standards.See IANAItuProbableCause in theITU-IANA-ALARM-TC mib for a list.IEMS sends an integer in itsnorthbound SNMP interface and the

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Field Value Fixed orVariable

Description

text-only portion in ASCII-basednorthbound feeds (NT STD, SCC2,and syslog).

Server alphanumeric word Variable The name of the server for which thealarm applies.

Software MAS Variable The Log Name

Description alphanumeric string Variable A text string relating information aboutthe alarm including associatedsoftware component. Variables withinthe field (if any) are generally denotedas $<number>. For example $1.

Severity '***', ' **', ' *', or ' ' Variable A right justified, 3 character field with'***' for critical, ' **' for major, '*' forminor, '' for warning and '' for a clear.

Active message exampleMTOSSOTT1 *** MAS343 APR20 04:41:06 6836 FLT MAS Fault

Location: OTT1-BCT-0-Bld3(MAS1);47.135.44.117

Notification Id: 1087

State: Raised

Category: other

Cause: outOfService

Time: Apr 20 07:41:16 2010

Component Id: Server=MAS2;Software=MAS

Specific Problem: MAS;343

Description: Internal Component Shutdown (DiamC);ComponentID:MediaServer_DiamC

Clear message exampleMTOSSOTT1 MAS343 APR20 04:41:06 6836 FLT MAS Fault

Location: OTT1-BCT-0-Bld3(MAS1);47.135.44.117

Notification Id: 1087

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State: Cleared

Category: other

Time: Apr 21 13:23:12 2010

Component Id: Server=MAS2;Software=MAS

Description: CLEARED: Internal Component Shutdown(DiamC);Component ID:MediaServer_DiamC

MAS344Diameter Offline

Remedial actionVerify the Diameter configuration, and restart the MAS platform.

AttributesAttribute Value

Log name MAS344

Severity • Critical

• Cleared

Type Processing Error Alarm

Status set/clear

Probable cause Out of Service

Format<OFFICE> <Severity> MAS344 MMMDD hh:mm:ss <Sequence #> FLTMAS Fault

Location: <IEMS Display Name>;<IP Address>

Notification Id: <Notification Id>

State: Raised

Category: <Category>

Cause: <Cause>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Server=<Server>;Software=MAS

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Specific Problem: MAS;344

Description: <Description>

<OFFICE> MAS344 MMMDD hh:mm:ss <Sequence #> INFO Cleared

Location: <IEMS Display Name>;<IP Address>

Notification Id: <Notification Id>

State: Cleared

Category: <Category>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Server=<Server>;Software=MAS

Description: CLEARED: <Description>

Selected field descriptionsField Value Fixed or

VariableDescription

OFFICE alphanumeric string Variable Indicates an identifier for the officethat generated the log report.

Severity '***', ' **', ' *', or ' ' Variable A right justified, 3 character field with'***' for critical, ' **' for major, '*' forminor, '' for warning and '' for a clear.

Log # 344 Fixed A 3 digit integer representing the lognumber.

Sequence # 0000-9999 Variable A four-digit sequence number whichcan be used for lost log detection.

IEMS Display Name alphanumeric string Variable This is the Display Name provisionedin IEMS client for the MultimediaApplication Server (MAS).

IP Address IPv4 IP address Variable The active IP address of the theMultimedia Application Server (MAS)provisioned in the IEMS client.

Notification Id integer Variable An integer which can be used touniquely correlate this alarm's raiseand clear logs.

Category processingError Variable A text string identifying the category ofthe alarm based on the M.3100standard's IANAItuEventType in the

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Field Value Fixed orVariable

Description

ITU-IANA-ALARM-TC mib. IEMSnorthbound text syntax includes:"other", "communications","qualityOfService", "processingError","equipment", and "environmental".IEMS northbound SNMP oid valuesare an integer: 1 through 6respectively.

Cause outOfService Variable A text string identifying a probablecause for the alarm based on the M.3100, X.733 and X.736 standards.See IANAItuProbableCause in theITU-IANA-ALARM-TC mib for a list.IEMS sends an integer in itsnorthbound SNMP interface and thetext-only portion in ASCII-basednorthbound feeds (NT STD, SCC2,and syslog).

Server alphanumeric word Variable The name of the server for which thealarm applies.

Software MAS Fixed The Log Name

Description alphanumeric string Variable A text string relating information aboutthe alarm including associatedsoftware component. Variables withinthe field (if any) are generally denotedas $<number>. For example $1. Seelog example.

Active message exampleMTOSSOTT1 *** MAS344 APR20 04:41:06 6836 FLT MAS Fault

Location: OTT1-BCT-0-Bld3(MAS1);47.135.44.117

Notification Id: 1087

State: Raised

Category: processingError

Cause: outOfService

Time: Apr 20 07:41:16 2010

Component Id: Server=MAS2;Software=MAS

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Specific Problem: MAS;344

Description: Diameter Offline;Component ID:MediaServer_DiamC

Clear message exampleMTOSSOTT1 MAS344 APR20 04:41:06 6836 FLT MAS Fault

Location: OTT1-BCT-0-Bld3(MAS1);47.135.44.117

Notification Id: 1087

State: Cleared

Category: processingError

Time: Apr 21 13:23:12 2010

Component Id: Server=MAS2;Software=MAS

Description: CLEARED: Diameter Offline;ComponentID:MediaServer_DiamC

MAS345Session Controller Offline

Remedial actionVerify that the Session Controller is running.

AttributesAttribute Value

Log name MAS345

Severity • Critical

• Cleared

Type Processing Error Alarm

Status set/clear

Probable cause Out of Service

Format<OFFICE> <Severity> MAS345 MMMDD hh:mm:ss <Sequence #> FLTMAS Fault

Location: <IEMS Display Name>;<IP Address>

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Notification Id: <Notification Id>

State: Raised

Category: <Category>

Cause: <Cause>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Server=<Server>;Software=MAS

Specific Problem: MAS;345

Description: <Description>

<OFFICE> MAS345 MMMDD hh:mm:ss <Sequence #> INFO Cleared

Location: <IEMS Display Name>;<IP Address>

Notification Id: <Notification Id>

State: Cleared

Category: <Category>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Server=<Server>;Software=MAS

Description: CLEARED: <Description>

Selected field descriptionsField Value Fixed or

VariableDescription

OFFICE alphanumeric string Variable Indicates an identifier for the officethat generated the log report.

Severity '***', ' **', ' *', or ' ' Variable A right justified, 3 character field with'***' for critical, ' **' for major, '*' forminor, '' for warning and '' for a clear.

Log # 345 Variable A 3 digit integer representing the lognumber.

Sequence # 0000-9999 Variable A four-digit sequence number whichcan be used for lost log detection.

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Field Value Fixed orVariable

Description

IEMS Display Name alphanumeric string Variable This is the Display Name provisionedin IEMS client for the MultimediaApplication Server (MAS).

IP Address IPv4 IP address Variable The active IP address of the theMultimedia Application Server (MAS)provisioned in the IEMS client.

Notification Id integer Variable An integer which can be used touniquely correlate this alarm's raiseand clear logs.

Category processingError Variable A text string identifying the category ofthe alarm based on the M.3100standard's IANAItuEventType in theITU-IANA-ALARM-TC mib. IEMSnorthbound text syntax includes:"other", "communications","qualityOfService", "processingError","equipment", and "environmental".IEMS northbound SNMP oid valuesare an integer: 1 through 6respectively.

Cause outOfService Variable A text string identifying a probablecause for the alarm based on the M.3100, X.733 and X.736 standards.See IANAItuProbableCause in theITU-IANA-ALARM-TC mib for a list.IEMS sends an integer in itsnorthbound SNMP interface and thetext-only portion in ASCII-basednorthbound feeds (NT STD, SCC2,and syslog).

Server alphanumeric word Variable The name of the server for which thealarm applies.

Software MAS Fixed The Log Name

Description alphanumeric string Variable A text string relating information aboutthe alarm including associatedsoftware component. Variables withinthe field (if any) are generally denotedas $<number>. For example $1. Seelog example.

Active message exampleMTOSSOTT1 *** MAS345 APR20 04:41:06 6836 FLT MAS Fault

Location: OTT1-BCT-0-Bld3(MAS1);47.135.44.117

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Notification Id: 1087

State: Raised

Category: processingError

Cause: outOfService

Time: Apr 20 07:41:16 2010

Component Id: Server=MAS2;Software=MAS

Specific Problem: MAS;345

Description: Session Controller Offline;ComponentID:MediaServer_DiamC

Clear message exampleMTOSSOTT1 MAS345 APR20 04:41:06 6836 FLT MAS Fault

Location: OTT1-BCT-0-Bld3(MAS1);47.135.44.117

Notification Id: 1087

State: Cleared

Category: processingError

Time: Apr 21 13:23:12 2010

Component Id: Server=MAS2;Software=MAS

Description: CLEARED: Session Controller Offline;ComponentID:MediaServer_DiamC

MAS346Database Offline

Remedial actionVerify that the Database is running.

MAS346 305

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AttributesAttribute Value

Log name MAS346

Severity • Critical

• Cleared

Type Processing Error Alarm

Status set/clear

Probable cause Out of Service

Format<OFFICE> <Severity> MAS346 MMMDD hh:mm:ss <Sequence #> FLTMAS Fault

Location: <IEMS Display Name>;<IP Address>

Notification Id: <Notification Id>

State: Raised

Category: <Category>

Cause: <Cause>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Server=<Server>;Software=MAS

Specific Problem: MAS;346

Description: <Description>

<OFFICE> MAS346 MMMDD hh:mm:ss <Sequence #> INFO Cleared

Location: <IEMS Display Name>;<IP Address>

Notification Id: <Notification Id>

State: Cleared

Category: <Category>

Time: Mmm DD hh:mm:ss YYYY

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Component Id: Server=<Server>;Software=MAS

Description: CLEARED: <Description>

Selected field descriptionsField Value Fixed or

VariableDescription

OFFICE alphanumeric string Variable Indicates an identifier for the officethat generated the log report.

Severity '***', ' **', ' *', or ' ' Variable A right justified, 3 character field with'***' for critical, ' **' for major, '*' forminor, '' for warning and '' for a clear.

Log # 346 Fixed A 3 digit integer representing the lognumber.

Sequence # 0000-9999 Variable A four-digit sequence number whichcan be used for lost log detection.

IEMS Display Name alphanumeric string Variable This is the Display Name provisionedin IEMS client for the MultimediaApplication Server (MAS).

IP Address IPv4 IP address Variable The active IP address of the theMultimedia Application Server (MAS)provisioned in the IEMS client.

Notification Id integer Variable An integer which can be used touniquely correlate this alarm's raiseand clear logs.

Category processingError Variable A text string identifying the category ofthe alarm based on the M.3100standard's IANAItuEventType in theITU-IANA-ALARM-TC mib. IEMSnorthbound text syntax includes:"other", "communications","qualityOfService", "processingError","equipment", and "environmental".IEMS northbound SNMP oid valuesare an integer: 1 through 6respectively.

Cause outOfService Variable A text string identifying a probablecause for the alarm based on the M.3100, X.733 and X.736 standards.See IANAItuProbableCause in theITU-IANA-ALARM-TC mib for a list.IEMS sends an integer in itsnorthbound SNMP interface and the

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Field Value Fixed orVariable

Description

text-only portion in ASCII-basednorthbound feeds (NT STD, SCC2,and syslog).

Server alphanumeric word Variable The name of the server for which thealarm applies.

Software MAS Fixed The Log Name

Description alphanumeric string Variable A text string relating information aboutthe alarm including associatedsoftware component. Variables withinthe field (if any) are generally denotedas $<number>. For example $1. Seelog example.

Active message exampleMTOSSOTT1 *** MAS346 APR20 04:41:06 6836 FLT MAS Fault

Location: OTT1-BCT-0-Bld3(MAS1);47.135.44.117

Notification Id: 1087

State: Raised

Category: processingError

Cause: outOfService

Time: Apr 20 07:41:16 2010

Component Id: Server=MAS2;Software=MAS

Specific Problem: MAS;346

Description: Database Offline;Component ID:MediaServer_DiamC

Clear message exampleMTOSSOTT1 MAS346 APR20 04:41:06 6836 FLT MAS Fault

Location: OTT1-BCT-0-Bld3(MAS1);47.135.44.117

Notification Id: 1087

State: Cleared

Category: processingError

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Time: Apr 21 13:23:12 2010

Component Id: Server=MAS2;Software=MAS

Description: CLEARED: Database Offline;ComponentID:MediaServer_DiamC

MAS347Peer Route Offline

Remedial actionVerify the route configuration and/or network connectivity to the Diameterpeers.

AttributesAttribute Value

Log name MAS347

Severity • Major

• Cleared

Type Communications Alarm

Status set/clear

Probable cause Out of Service

Format<OFFICE> <Severity> <LogName><Log #> MMMDD hh:mm:ss<Sequence #> FLT MAS Fault

Location: <IEMS Display Name>;<IP Address>

Notification Id: <Notification Id>

State: Raised

Category: <Category>

Cause: <Cause>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Server=<Server>;Software=<LogName>

Specific Problem: <LogName>;<Log #>

Description: <Description>

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<OFFICE> <LogName><Log #> MMMDD hh:mm:ss <Sequence #> INFOCleared

Location: <IEMS Display Name>;<IP Address>

Notification Id: <Notification Id>

State: Cleared

Category: <Category>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Server=<Server>;Software=<LogName>

Description: CLEARED: <Description>

Selected field descriptionsField Value Fixed or

VariableDescription

OFFICE alphanumeric string Variable Indicates an identifier for the officethat generated the log report.

Severity '***', ' **', ' *', or ' ' Variable A right justified, 3 character field with'***' for critical, ' **' for major, '*' forminor, '' for warning and '' for a clear.

Log # 347 Fixed A 3 digit integer representing the lognumber.

Sequence # 0000-9999 Variable A four-digit sequence number whichcan be used for lost log detection.

IEMS Display Name alphanumeric string Variable This is the Display Name provisionedin IEMS client for the MultimediaApplication Server (MAS).

IP Address IPv4 IP address Variable The active IP address of the theMultimedia Application Server (MAS)provisioned in the IEMS client.

Notification Id integer Variable An integer which can be used touniquely correlate this alarm's raiseand clear logs.

Category communicationsAlarm Fixed A text string identifying the category ofthe alarm based on the M.3100standard's IANAItuEventType in theITU-IANA-ALARM-TC mib. IEMSnorthbound text syntax includes:"other", "communications",

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Field Value Fixed orVariable

Description

"qualityOfService", "processingError","equipment", and "environmental".IEMS northbound SNMP oid valuesare an integer: 1 through 6respectively.

Cause outOfService Fixed A text string identifying a probablecause for the alarm based on the M.3100, X.733 and X.736 standards.See IANAItuProbableCause in theITU-IANA-ALARM-TC mib for a list.IEMS sends an integer in itsnorthbound SNMP interface and thetext-only portion in ASCII-basednorthbound feeds (NT STD, SCC2,and syslog).

Server alphanumeric word Variable The name of the server for which thealarm applies.

Software MAS Fixed The Log Name.

Description alphanumeric string Variable A text string relating information aboutthe alarm including associatedsoftware component. Variables withinthe field (if any) are generally denotedas $<number>. For example $1.

Active message exampleMTOSSOTT1 ** MAS347 APR20 04:41:06 6836 FLT MAS Fault

Location: OTT1-BCT-0-Bld3(MAS1);47.135.44.117

Notification Id: 1087

State: Raised

Category: communicationsAlarm

Cause: outOfService

Time: Apr 20 07:41:16 2010

Component Id: Server=MAS2;Software=MAS

Specific Problem: MAS;347

Description: Peer Route Offline;ComponentID:MediaServer_DiamC

MAS347 311

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Clear message exampleMTOSSOTT1 MAS347 APR20 04:41:06 6836 FLT MAS Fault

Location: OTT1-BCT-0-Bld3(MAS1);47.135.44.117

Notification Id: 1087

State: Cleared

Category: communicationsAlarm

Time: Apr 21 13:23:12 2010

Component Id: Server=MAS2;Software=MAS

Description: CLEARED: Peer Route Offline;ComponentID:MediaServer_DiamC

MAS348Soap Server Offline

Remedial actionVerify that the Soap Server is running.

AttributesAttribute Value

Log name MAS438

Severity • Critical

• Cleared

Type Processing Error Alarm

Status set/clear

Probable cause Out of Service

Format<OFFICE> <Severity> <LogName><Log #> MMMDD hh:mm:ss<Sequence #> FLT MAS Fault

Location: <IEMS Display Name>;<IP Address>

Notification Id: <Notification Id>

State: Raised

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Category: <Category>

Cause: <Cause>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Server=<Server>;Software=<LogName>

Specific Problem: <LogName>;<Log #>

Description: <Description>

<OFFICE> <LogName><Log #> MMMDD hh:mm:ss <Sequence #> INFOCleared

Location: <IEMS Display Name>;<IP Address>

Notification Id: <Notification Id>

State: Cleared

Category: <Category>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Server=<Server>;Software=<LogName>

Description: CLEARED: <Description>

Selected field descriptionsField Value Fixed or

VariableDescription

OFFICE alphanumeric string Variable Indicates an identifier for the officethat generated the log report.

Severity '***', ' **', ' *', or ' ' Variable A right justified, 3 character field with'***' for critical, ' **' for major, '*' forminor, '' for warning and '' for a clear.

Log # 348 Fixed A 3 digit integer representing the lognumber.

Sequence # 0000-9999 Variable A four-digit sequence number whichcan be used for lost log detection.

IEMS Display Name alphanumeric string Variable This is the Display Name provisionedin IEMS client for the MultimediaApplication Server (MAS).

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Field Value Fixed orVariable

Description

IP Address IPv4 IP address Variable The active IP address of the theMultimedia Application Server (MAS)provisioned in the IEMS client.

Notification Id integer Variable An integer which can be used touniquely correlate this alarm's raiseand clear logs.

Category processingError Fixed A text string identifying the category ofthe alarm based on the M.3100standard's IANAItuEventType in theITU-IANA-ALARM-TC mib. IEMSnorthbound text syntax includes:"other", "communications","qualityOfService", "processingError","equipment", and "environmental".IEMS northbound SNMP oid valuesare an integer: 1 through 6respectively.

Cause outOfService Fixed A text string identifying a probablecause for the alarm based on the M.3100, X.733 and X.736 standards.See IANAItuProbableCause in theITU-IANA-ALARM-TC mib for a list.IEMS sends an integer in itsnorthbound SNMP interface and thetext-only portion in ASCII-basednorthbound feeds (NT STD, SCC2,and syslog).

Server alphanumeric word Variable The name of the server for which thealarm applies.

Software MAS Fixed The log name

Description alphanumeric string Variable A text string relating information aboutthe alarm including associatedsoftware component. Variables withinthe field (if any) are generally denotedas $<number>. For example $1.

Active message exampleMTOSSOTT1 *** MAS348 APR20 04:41:06 6836 FLT MAS Fault

Location: OTT1-BCT-0-Bld3(MAS1);47.135.44.117

Notification Id: 1087

State: Raised

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Category: processingError

Cause: outOfService

Time: Apr 20 07:41:16 2010

Component Id: Server=MAS2;Software=MAS

Specific Problem: MAS;348

Description: Soap Server Offline;ComponentID:MediaServer_DiamC

Clear message exampleMTOSSOTT1 MAS348 APR20 04:41:06 6836 FLT MAS Fault

Location: OTT1-BCT-0-Bld3(MAS1);47.135.44.117

Notification Id: 1087

State: Cleared

Category: processingError

Time: Apr 21 13:23:12 2010

Component Id: Server=MAS2;Software=MAS

Description: CLEARED: Soap Server Offline

;Component ID:MediaServer_DiamC

MAS349SoapServer Port Bind Failure

Remedial actionSoapServer Port is Unavailable Please close the application using theSoapServer port or configure the SoapServer to use another port

AttributesAttribute Value

Log name MAS349

Severity • Warning

• Cleared

MAS349 315

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Attribute Value

Type Processing Error Alarm

Status set/clear

Probable cause Out of Service

Format<OFFICE> <Severity> <LogName><Log #> MMMDD hh:mm:ss<Sequence #> FLT MAS Fault

Location: <IEMS Display Name>;<IP Address>

Notification Id: <Notification Id>

State: Raised

Category: <Category>

Cause: <Cause>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Server=<Server>;Software=<LogName>

Specific Problem: <LogName>;<Log #>

Description: <Description>

<OFFICE> <LogName><Log #> MMMDD hh:mm:ss <Sequence #> INFOCleared

Location: <IEMS Display Name>;<IP Address>

Notification Id: <Notification Id>

State: Cleared

Category: <Category>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Server=<Server>;Software=<LogName>

Description: CLEARED: <Description>

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Selected field descriptionsField Value Fixed or

VariableDescription

OFFICE alphanumeric string Variable Indicates an identifier for the officethat generated the log report.

Severity '***', ' **', ' *', or ' ' Variable A right justified, 3 character field with'***' for critical, ' **' for major, '*' forminor, '' for warning and '' for a clear.

Log # 349 Variable A 3 digit integer representing the lognumber.

Sequence # 0000-9999 Variable A four-digit sequence number whichcan be used for lost log detection.

IEMS Display Name alphanumeric string Variable This is the Display Name provisionedin IEMS client for the MultimediaApplication Server (MAS).

IP Address IPv4 IP address Variable The active IP address of the theMultimedia Application Server (MAS)provisioned in the IEMS client.

Notification Id integer Variable An integer which can be used touniquely correlate this alarm's raiseand clear logs.

Server alphanumeric word Variable The name of the server for which thealarm applies.

Software MAS Fixed The log name

Description alphanumeric string Variable A text string relating information aboutthe alarm including associatedsoftware component. Variables withinthe field (if any) are generally denotedas $<number>. For example $1.

Category processingError Fixed A text string identifying the category ofthe alarm based on the M.3100standard's IANAItuEventType in theITU-IANA-ALARM-TC mib. IEMSnorthbound text syntax includes:"other", "communications","qualityOfService", "processingError","equipment", and "environmental".IEMS northbound SNMP oid valuesare an integer: 1 through 6respectively.

Cause outOfService Fixed A text string identifying a probablecause for the alarm based on the M.3100, X.733 and X.736 standards.See IANAItuProbableCause in the

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Field Value Fixed orVariable

Description

ITU-IANA-ALARM-TC mib for a list.IEMS sends an integer in itsnorthbound SNMP interface and thetext-only portion in ASCII-basednorthbound feeds (NT STD, SCC2,and syslog).

Active message exampleMTOSSOTT1 MAS349 APR20 04:41:06 6836 FLT MAS Fault

Location: OTT1-BCT-0-Bld3(MAS1);47.135.44.117

Notification Id: 1087

State: Raised

Category: processingError

Cause: outOfService

Time: Apr 20 07:41:16 2010

Component Id: Server=MAS2;Software=MAS

Specific Problem: MAS;349

Description: SoapServer Port Bind Failure;ComponentID:MediaServer_DiamC

Clear message exampleMTOSSOTT1 MAS349 APR20 04:41:06 6836 FLT MAS Fault

Location: OTT1-BCT-0-Bld3(MAS1);47.135.44.117

Notification Id: 1087

State: Cleared

Category: processingError

Time: Apr 21 13:23:12 2010

Component Id: Server=MAS2;Software=MAS

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Description: CLEARED: SoapServer Port Bind Failure;ComponentID:MediaServer_DiamC

MAS350This alarm indicates that the ContentStore has shut down.

Alarm family (S/L): MAS/CStore

Alarm name: Internal Component Shutdown (ContentStore)

The MAS platform has been shutdown.

ContentStore is active.

The MAS platform has been shut down. Start the MAS platform.

Remedial actionStart the MAS platform.

Start the ContentStore to clear this alarm.

AttributesAttribute Value

Severity Critical

Formatn/a

Active message examplen/a

Clear message examplen/a

Associated OM registers

MAS351This alarm indicates that the disk containing the storage root is at or nearcapacity.

MAS351 319

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Alarm family (S/L): MAS/CStore

Alarm name: Storage Volume is Approaching Capacity (ContentStore)

The disk containing the Storage Root is at or near capacity.

Sufficient store is available on storage root.

The disk containing the Storage Root is at or near capacity. Check diskspace utilization on StorageRoot drive.

Remedial actionCheck disk space utilization on StorageRoot drive.

Clear disk space to clear this alarm.

AttributesAttribute Value

Severity Minor

Formatn/a

Active message examplen/a

Clear message examplen/a

Associated OM registers

MAS352This alarm indicates that a peer has been configured but is not available.

Alarm family (S/L): MAS/CStore

Alarm name: Mirror Messaging Connection Unavailable (ContentStore)

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If a Content Store is configured with a Peer Master Content Store but is notconnected to it then this alarm is raised.

Peer is active and connected

If a Content Store is configured with a Peer Master Content Store but is notconnected to it, then this alarm is raised. Check mirror connectionconfiguration through the Console. Check connectivity to peers. If mirroringis not desired, then clear the IP Address Of Peer Master Content Storeparameter on the console and the alarm will be deactivated.

Remedial actionCheck mirror connection configuration via the Console. Check connectivityto peers. If mirroring is not desired then clear the IP Address Of PeerMaster Content Store parm on the console and the alarm will bedeactivated.

Activate configured peer to clear this alarm.

AttributesAttribute Value

Severity Major

Formatn/a

Active message examplen/a

Clear message examplen/a

Associated OM registers

MAS353This alarm indicates that data synchronization is in progress.

Alarm family (S/L): MAS/CStore

Alarm name: Data Synchronization in Progress (ContentStore)

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Indicates that a synchronization is in progress and that data may still be inthe process of being copied with the peer Content Stores. Occurs uponSystem restart or connection reestablishment with peer Content Stores.

Data synchronization is complete.

Indicates that a synchronization is in progress and that data may still be inthe process of being copied with the peer Content Stores. Occurs uponSystem restart or connection reestablishment with peer Content Stores.

Remedial actionIf the alarm does not clear after a while, check the connections configuredwith peer Content Stores.

Correct problem with data connection or configuration to clear the alarm.

AttributesAttribute Value

Severity Minor

Formatn/a

Active message examplen/a

Clear message examplen/a

Associated OM registers

MAS354This alarm indicates that the system cannot establish a connection with theData Source Server.

Alarm family (S/L): MAS/CStore

Alarm name: Data Source Server Unavailable (ContentStore)

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The connection to the Data Source Server cannot be established.

Data Source Server is accessible.

The connection to the Data Source Server cannot be established. Checkthe Data Source Server configuration through the Console. Verify that thecorrect IP Address of the Data Source Server is specified.

Remedial actionCheck the Data Source Server configuration via the Console. Verify thatthe correct IP Address of the Data Source Server is specified.

Correct a problem with the Data Source Server connection or configurationto clear the alarm.

AttributesAttribute Value

Severity Minor

Formatn/a

Active message examplen/a

Clear message examplen/a

Associated OM registers

MAS360This alarm indicates that the StreamSource has shut down.

Alarm family (S/L): MAS/StreamSource

Alarm name: Internal Component Shutdown (StreamSource)

The MAS platform has been shutdown.

MAS360 323

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StreamSource is operational.

The MAS platform has been shut down. Start the MAS platform.

Remedial actionStart the MAS platform.

Start StreamSource component to clear the alarm.

AttributesAttribute Value

Severity Critical

Formatn/a

Active message examplen/a

Clear message examplen/a

Associated OM registers

MAS365This alarm indicates that the database is in overload.

Alarm family (S/L): MAS/PlatformDB

Alarm name: Database Overload

The platform database queue is too long, database overload is occurring.

Database is not in overload.

The platform database queue is too long; database overload is occurring.Contact your next level of support.

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Remedial actionContact next level of support.

Correct database overload to clear the alarm.

AttributesAttribute Value

Severity Critical

Formatn/a

Active message examplen/a

Clear message examplen/a

Associated OM registers

MAS370This alarm indicates that the Conference Manager is not operational.

Alarm family (S/L): MAS/CM

Alarm name: Component Shutdown (Conference Manager)

The MAS platform has been shutdown.

Conference Manager is operational.

The MAS platform has been shut down. Start the MAS platform.

Remedial actionStart the MAS platform.

Start the Conference Manager to clear the alarm.

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AttributesAttribute Value

Severity Critical

Formatn/a

Active message examplen/a

Clear message examplen/a

Associated OM registers

MAS371This alarm indicates that the connection to Web Collaboration Server is notoperational.

Alarm family (S/L): MAS/CM

Alarm name: Connection to Collaboration Server Down

The connection between the MAS and the Web Collaboration Server isdown.

Connection to Collaboration Server is operational.

The connection between the MAS and the Web Collaboration Server isdown. If problem persists, log on to servers using TSC and checkconnections/components.

Remedial actionIf problem persists, login to servers via TSC and check connections/components.

Correct an issue with connection to the WebCollaboration Server to clearthe alarm.

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AttributesAttribute Value

Severity Critical

Formatn/a

Active message examplen/a

Clear message examplen/a

Associated OM registers

MAS375One or more services are down

Remedial actionContact next level of support

AttributesAttribute Value

Log name MAS375

Severity • Critical

• Cleared

Type Processing Error Alarm

Status set/clear

Probable cause Unspecified Reason

Format<OFFICE> <Severity> <LogName><Log #> MMMDD hh:mm:ss<Sequence #> FLT MAS Fault

Location: <IEMS Display Name>;<IP Address>

Notification Id: <Notification Id>

State: Raised

Category: <Category>

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Cause: <Cause>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Server=<Server>;Software=<LogName>

Specific Problem: <LogName>;<Log #>

Description: <Description>

<OFFICE> <LogName><Log #> MMMDD hh:mm:ss <Sequence #> INFOCleared

Location: <IEMS Display Name>;<IP Address>

Notification Id: <Notification Id>

State: Cleared

Category: <Category>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Server=<Server>;Software=<LogName>

Description: CLEARED: <Description>

Selected field descriptionsField Value Fixed or

VariableDescription

Severity '***', ' **', ' *', or ' ' Variable A right justified, 3 character field with'***' for critical, ' **' for major, '*' forminor, '' for warning and '' for a clear.

Log # 375 Fixed A 3 digit integer representing the lognumber.

Sequence # 0000-9999 Variable A four-digit sequence number whichcan be used for lost log detection.

IEMS Display Name alphanumeric string Variable This is the Display Name provisionedin IEMS client for the MultimediaApplication Server (MAS).

IP Address IPv4 IP address Variable The active IP address of the theMultimedia Application Server (MAS)provisioned in the IEMS client.

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Field Value Fixed orVariable

Description

Notification Id integer Variable An integer which can be used touniquely correlate this alarm's raiseand clear logs.

Category processingError Fixed A text string identifying the category ofthe alarm based on the M.3100standard's IANAItuEventType in theITU-IANA-ALARM-TC mib. IEMSnorthbound text syntax includes:"other", "communications","qualityOfService", "processingError","equipment", and "environmental".IEMS northbound SNMP oid valuesare an integer: 1 through 6respectively.

Cause unspecifiedReason Fixed A text string identifying a probablecause for the alarm based on the M.3100, X.733 and X.736 standards.See IANAItuProbableCause in theITU-IANA-ALARM-TC mib for a list.IEMS sends an integer in itsnorthbound SNMP interface and thetext-only portion in ASCII-basednorthbound feeds (NT STD, SCC2,and syslog).

Server alphanumeric word Variable The name of the server for which thealarm applies.

Software MAS Fixed The log name

OFFICE alphanumeric string Variable Indicates an identifier for the officethat generated the log report.

Description alphanumeric string Variable A text string relating information aboutthe alarm including associatedsoftware component. Variables withinthe field (if any) are generally denotedas $<number>. For example $1.

Active message exampleMTOSSOTT1 *** MAS375 APR20 04:41:06 6836 FLT MAS Fault

Location: OTT1-BCT-0-Bld3(MAS1);47.135.44.117

Notification Id: 1087

State: Raised

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Category: processingError

Cause: unspecifiedReason

Time: Apr 20 07:41:16 2010

Component Id: Server=MAS2;Software=MAS

Specific Problem: MAS;375

Description: One or more services are down;ComponentID:MediaServer_SysMon

Clear message exampleMTOSSOTT1 MAS375 APR20 04:41:06 6836 FLT MAS Fault

Location: OTT1-BCT-0-Bld3(MAS1);47.135.44.117

Notification Id: 1087

State: Cleared

Category: processingError

Time: Apr 21 13:23:12 2010

Component Id: Server=MAS2;Software=MAS

Description: CLEARED: One or more services aredown;Component ID:MediaServer_SysMon

MAS382Log report MAS 382 indicates that the ConferenceManager process on theMAS has been shut down and is not running.

This fault raises an alarm in the Management Console alarm browser withthe following details:

Alarm family: MAS

Alarm name: ConferenceManager : Component Shutdown

When the problem is resolved, the alarm will automatically clear.

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Remedial actionCheck state of ConferenceManager service. Check local MAS eventviewer logs for any further details. If the problem persists over restarts,contact your next level of support.

AttributesAttribute Value

Severity Critical

FormatComponent Shutdown; ComponentId:ConferenceManager

Active message examplen/a

Clear message examplen/a

Associated OM registers

MAS404This alarm indicates that the number of pending transactions in thedatabase exceeds 100,000. These transactions correspond to thesubscriber information that needs to be updated on the correspondingMedia Application Server (MAS). This alarm indicates that the subscriberinformation on the MAS is not up to date. The transactions are processedperiodically by the MAS Provisioning Manager and the alarm is clearedwhen the number of pending transactions falls below the upper threshold.

Alarm family: MAS/MEDAPSVR

Alarm name: Pending Transactions Table Size Exceeded Error

Alarm is cleared when the pending transactions are processedsuccessfully and deleted from the pending transactions table.

Remedial actionVerify that MAS IP Addresses are configured correctly in the pooledentities assigned to the domains by using the Provisioning Client. Verifythat all the configured MAS are up. Verify network connectivity. Otherwise,contact your next level of support.

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AttributesAttribute Value

Severity • Warning

• Critical

• Major

• Minor

• Cleared

Type Quality of Service

Probable cause Threshold Crossed

Format<OFFICE>MAS404 MMMDD hh:mm:ss<Sequence #>FLT MAS Fault

Location:<IEMS Display Name>;<IP Address>

Notification Id:<Notification Id>

State: Raised

Category:<Category>

Cause:<Cause>

Time: Mmm DD hh:mm:ss YYYY

Component Id:Server=<Server>;Instance=<Instance>;Software=MAS

Specific Problem: MAS;404

Description: The number of pending transactionscorresponding to the subscriber data stored on the MediaApplication Server (MAS) has exceeded the upper threshold.The subscriber data on MAS may not be current. The number ofpending transactions are $1.

<OFFICE>MAS404 MMMDD hh:mm:ss<Sequence #>INFO Cleared

Location:<IEMS Display Name>;<IP Address>

Notification Id:<Notification Id>

State: Cleared

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Time: Mmm DD hh:mm:ss YYYY

Component Id:Server=<Server>;Instance=<Instance>;Software=MAS

Description: CLEARED: The number of pending transactionscorresponding to the subscriber data stored on the MediaApplication Server (MAS) has exceeded the upper threshold.The subscriber data on MAS may not be current. The number ofpending transactions are $1.

Selected field descriptionsField Value Fixed or

VariableDescription

OFFICE alphanumeric string Variable Indicates an identifier for the officethat generated the log report.

Severity "" (warning) for raise,"" for clear

Variable A right justified, 3 character field with"***" for critical, " **" for major, "*" forminor, "" for warning and "" for a clear.

Log # 404 Variable A 3 digit integer representing the lognumber.

Sequence # 0000-9999 Variable A four-digit sequence number whichcan be used for lost log detection.

IEMS Display Name alphanumeric string Variable This is the Display Name provisionedin IEMS client for the System Manager(MCS/SSL EMS).

IP Address IPv4 IP address Variable The active IP address of the SystemManager (MCS/SSL EMS)provisioned in the IEMS client.

Notification Id integer Variable An integer which can be used touniquely correlate this alarm's raiseand clear logs.

Category qualityOfService Variable A text string identifying the category ofthe alarm based on the M.3100standard's IANAItuEventType in theITU-IANA-ALARM-TC mib. IEMSnorthbound text syntax includes:"other", "communications","qualityOfService", "processingError","equipment", and "environmental".IEMS northbound SNMP oid valuesare an integer: 1 through 6respectively.

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Field Value Fixed orVariable

Description

Cause thresholdCrossed Variable A text string identifying a probablecause for the alarm based on the M.3100, X.733 and X.736 standards.See IANAItuProbableCause in theITU-IANA-ALARM-TC mib for a list.IEMS sends an integer in itsnorthbound SNMP interface and thetext-only portion in ASCII-basednorthbound feeds (NT STD, SCC2,and syslog).

Server alphanumeric word Variable The name of the server for which thealarm applies.

Instance integer with a value of0 or 1

Variable An integer representing whichinstance of a server

Description alphanumeric string Variable A text string relating information aboutthe alarm. Variables within the field (ifany) are generally denoted as$<number>. For example $1. See logexample.

Active message exampleMYOFFICE MAS404 JAN01 12:01:53 1234 FLT MAS Fault

Location: My_System_Mgr_Name_in_IEMS;1.2.3.4

Notification Id: 100

State: Raised

Category: qualityOfService

Cause: thresholdCrossed

Time: Jan 01 12:01:53 2007

Component Id: Server=MYPROV;Instance=0;Software=MAS

Specific Problem: MAS;404

Description: The number of pending transactionscorresponding to the subscriber data stored on the MediaApplication Server (MAS) has exceeded the upper threshold.The subscriber data on MAS may not be current. The number ofpending transactions are $1.

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Clear message exampleMYOFFICE MAS404 JAN01 12:01:53 1234 INFO Cleared

Location: My_System_Mgr_Name_in_IEMS;1.2.3.4

Notification Id: 100

State: Cleared

Time: Jan 01 12:01:53 2007

Component Id: Server=MYPROV;Instance=0;Software=MAS

Description: CLEARED: The number of pending transactionscorresponding to the subscriber data stored on the MediaApplication Server (MAS) has exceeded the upper threshold.The subscriber data on MAS may not be current. The number ofpending transactions are $1.

Associated OM registers

MAS414Gateway board temperature too high

Remedial actionInspect the system. Determine if all fans in the system are properlyoperating.

AttributesAttribute Value

Severity Warning

Type Equipment Alarm

Status set/clear

Probable cause Temperature Unacceptable

Format<OFFICE> <Severity> <Log#> MMMDD hh:mm:ss <Sequence #> FLTMAS Fault

Location: <IEMS Display Name>;<IP Address>

Notification Id: <Notification Id>

State: Raised

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Category: <Category>

Cause: <Cause>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Server=<Server>;Software=MAS

Specific Problem: MAS;414

Description: <Description>

<OFFICE> <Log#> MMMDD hh:mm:ss <Sequence #> INFO Cleared

Location: <IEMS Display Name>;<IP Address>

Notification Id: <Notification Id>

State: Cleared

Category: <Category>

Time: Mmm DD hh:mm:ss YYYY

Component Id: Server=<Server>;Software=MAS

Description: CLEARED: <Description>

Selected field descriptionsField Value Fixed or

VariableDescription

OFFICE alphanumeric string Variable Indicates an identifier for the officethat generated the log report.

Severity '***', ' **', ' *', or ' ' Variable A right justified, 3 character field with'***' for critical, ' **' for major, '*' forminor, '' for warning and '' for a clear.

Log # 414 Fixed A 3 digit integer representing the lognumber.

Sequence # 0000-9999 Variable A four-digit sequence number whichcan be used for lost log detection.

IEMS Display Name alphanumeric string Variable This is the Display Name provisionedin IEMS client for the MultimediaApplication Server (MAS).

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Field Value Fixed orVariable

Description

IP Address IPv4 IP address Variable The active IP address of the theMultimedia Application Server (MAS)provisioned in the IEMS client.

Notification Id integer Variable An integer which can be used touniquely correlate this alarm's raiseand clear logs.

Server alphanumeric word Fixed The name of the server for which thealarm applies.

Software MAS Fixed The type of software for which thealarm applies.

Description alphanumeric string Variable A text string relating information aboutthe alarm including associatedsoftware component. Variables withinthe field (if any) are generally denotedas $<number>. For example $1. Seelog example.

Category equipmentAlarm Variable A text string identifying the category ofthe alarm based on the M.3100standard's IANAItuEventType in theITU-IANA-ALARM-TC mib. IEMSnorthbound text syntax includes:"other", "communications","qualityOfService", "processingError","equipment", and "environmental".IEMS northbound SNMP oid valuesare an integer: 1 through 6respectively.

Cause temperatureUnacceptable

Fixed A text string identifying a probablecause for the alarm based on the M.3100, X.733 and X.736 standards.See IANAItuProbableCause in theITU-IANA-ALARM-TC mib for a list.IEMS sends an integer in itsnorthbound SNMP interface and thetext-only portion in ASCII-basednorthbound feeds (NT STD, SCC2,and syslog).

Active message exampleMTOSSOTT1 ** MAS414 APR20 04:41:06 6836 FLT MAS Fault

Location: OTT1-BCT-0-Bld3(MAS1);47.135.44.117

Notification Id: 1087

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State: Raised

Category: equipmentAlarm

Cause: temperatureUnacceptable

Time: Apr 20 07:41:16 2010

Component Id: Server=MAS2;Software=MAS

Specific Problem: MAS;414

Description: Gateway board temperature too high;ComponentID:MediaServer_TDMGatewayRelay

Clear message exampleMTOSSOTT1 MAS414 APR20 04:41:06 6836 FLT MAS Fault

Location: OTT1-BCT-0-Bld3(MAS1);47.135.44.117

Notification Id: 1087

State: Cleared

Category: equipmentAlarm

Time: Apr 21 13:23:12 2010

Component Id: Server=MAS2;Software=MAS

Description: CLEARED: Gateway board temperature toohigh;Component ID:MediaServer_TDMGatewayRelay

MAS504Log report MAS 504 indicates the number of pending transactions in thedatabase exceeds 100,000. These transactions correspond to thesubscriber information that needs to be updated on the correspondingMedia Application Server (MAS). This alarm indicates that the subscriberinformation on the MAS is no up to date. The transactions are processedperiodically by the MAS Provisioning Manager and the alarm is clearedwhen the number of pending transactions falls below the upper threshold.

This fault raises an alarm in the MCP Management Console alarm browserwith the following details:

Alarm family (S/L): MAS/MEDAPSVR

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Alarm name: Pending Transactions Table Size Exceeded Error

Alarm is cleared when the pending transactions are processedsuccessfully and deleted from the pending transactions table.

Remedial actionEnsure that network connectivity between all the Media ApplicationServer(s) and the web server is there. Ensure that all the MAS configuredin the system are up and running. Ensure that there are no other MASprovisioning alarms in the system. If no problem is found, then contact yournext level of support.

AttributesAttribute Value

Severity Warning

FormatThe number of pending transactions corresponding to thesubscriber data stored on the Media Application Server (MAS)has exceeded the upper threshold. The subscriber data on MASmay not be current. The number of pending transactions are{$1}.

Selected field descriptionsField Value Fixed or

VariableDescription

$1 A numeric valuegreater than 100,000indicating the numberof pendingtransactions in thedatabase when thealarm is raised.

Variable Number of pending transactions in thedatabase.

Active message examplen/a

Clear message examplen/a

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Associated OM registers

MAS701MAS701 alarm indicates that an error was encountered during theinitialization of the MAS Provisioning Manager. Web server restart isrequired to clear this alarm.

This fault raises an alarm in the MCP Management Console alarm browserwith the following details:

Alarm family (S/L): MAS/MEDAPSVR

Alarm name: MAS Prov Manager Initialization Error

If the problem is fixed, alarm will be cleared upon the next restart of theweb server.

Remedial actionContact your next level of support.

AttributesAttribute Value

Severity Critical

FormatA Media Application Server (MAS) Provisioning Managerinitialization error has occurred. Provisioning changesaffecting subscribers with MAS services will not bereflected on the associated MAS.

Active message examplen/a

Clear message examplen/a

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Associated OM registers

MAS705MAS705 alarm indicates more than two Media Application Servers havebeen found for a given pooled entity configured in the system. This alarm isautomatically cleared when an active MAS is changed to Inactive state orthe pooled entity configuration is changed to have only 2 active MAS.

This fault raises an alarm in the MCP Management Console alarm browserwith the following details:

Alarm family: MAS/MEDAPSVR

Alarm name: Pooled Entity Configuration Error

Alarm is cleared when pooled entity configuration is updated to validvalues.

Remedial actionVerify that only two Active Media Application Servers have beenprovisioned for a pooled entity. Failing that, contact your next level ofsupport.

AttributesAttribute Value

Severity Minor

FormatA configuration error has been detected for the followingpooled entity.

Details are as follows: $1

Selected field descriptionsField Value Fixed or

VariableDescription

$1 Text describing thedomain and thepooled entity forwhich more than 2active MAS havebeen configured.

Variable Name of the Pooled Entity and theDomain it belongs to.

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Active message examplen/a

Clear message examplen/a

Associated OM registers

MAS752Log report MAS 752 indicates that an error occurred while processing apending transaction.

Family Name (S/L): MAS/MEDAPSVR

Pending Transaction Processing Error: An Error occurred while processinga pending transaction. As a result, subscriber data may not be current onthe MAS. Following is the cause of the failure and the details of thetransaction that failed: $1

Remedial actionCheck the validity of referenced subscriber data according to the fieldtextual description.

AttributesAttribute Value

Severity Indeterminate

FormatPending Transaction Processing Error: An Error occurredwhile processing a pending transaction. As a result,subscriber data may not be current on the MAS. Following isthe cause of the failure and the details of the transactionthat failed: $1

Selected field descriptionsField Value Fixed or

VariableDescription

$1 Text Variable Text providing information such as thedomain name, subscriber name,subscriber mailbox and the type oftransaction (mailbox creation/mailboxdeletion etc).

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Active message examplen/a

Clear message examplen/a

Associated OM registers

MAS753Log report MAS 753 indicates a communications failure between theprovisioning server and the MAS.

Family Name (S/L): MAS/MEDAPSVR

Ping Timeout Error. Media Application Server (MAS) did not respond toping messages. As a result, the connection loss has been detected withthose MAS. Verify network connectivity. MAS IP Address: $1

Remedial actionCheck network connectivity and configuration parameters for the MAS.

AttributesAttribute Value

Severity Indeterminate

Type Communications

FormatPing Timeout Error. Media Application Server (MAS) did notrespond to ping messages. As a result, the connection losshas been detected with those MAS. Verify networkconnectivity. MAS IP Address: $1

Selected field descriptionsField Value Fixed or

VariableDescription

$1 IP Address Variable IP Address of the MAS that did notrespond to the ping message

Active message examplen/a

Clear message examplen/a

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Associated OM registers

MAS754Log report MAS 754 indicates connection with the MAS has beenreestablished.

Family Name (S/L): MAS/MEDAPSVR

Connection Established OK: Connection with the Media Application (MAS)has been established successfully. MAS IP Address: $1

Remedial actionn/a

AttributesAttribute Value

Severity Warning

Type Communications

FormatConnection Established OK: Connection with the MediaApplication (MAS) has been established successfully. MAS IPAddress: $1

Selected field descriptionsField Value Fixed or

VariableDescription

$1 IP Address Variable IP Address of the MAS with which theconnection has been establishedsuccessfully

Active message examplen/a

Clear message examplen/a

Associated OM registers

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MDM_sudo alarms and logs reference

This section provides a reference for the MDM_sudo alarms and logs forthe IEMS11plus release.

MDM 300The MDM 300 Log indicates a Communication failure with MDM in anSCC2 format. The specific fault code that generated this log is displayedbeside the fault code field in the output.

Remedial actionReview the documentation for the fault code displayed in the output. Theremedial action of the fault will indicate next steps for recovery.

AttributesAttribute Value

Severity • Critical

• Major

• Minor

• Warning

• Cleared

• Indeterminate

Type Communications Alarm

Format<header_row>aabbcMDM 300fgghhiTBL

time: 2002 01 11 15 37 06

event: <type>

compId: <component>

severity: <severity>

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faultCode: <MDM alarm number>

alarmType: communications

commentData: <Comment from alarm>

Selected field descriptionsField Value Fixed or

VariableDescription

<header_row> aa Variable A two character field, left justified withblanks.

'*C' = critical alarm

'**' = major alarm

'* ' = minor, warning, andindeterminate alarm

' ' = clear alarm

<header_row> bb Variable A two character minute value,indicating the number of minutes pastthe hour when the SDM received thealarm.

<header_row> c Fixed An empty space - 5th character in theheader row.

<header_row> MDM Fixed 'MDM ' indicating this is an MDMalarm.

<header_row> 300 Fixed Indicates this is a communicationsalarm.

<header_row> f Fixed An empty space - 13th character inthe header row.

<header_row> gg Variable A two-digit sequence numberincremented by SDM everytime itreceives an alarm.

<header_row> hh Variable A two-digit sequence numberincremented by SDM everytime itreceives a device specific alarm froma specific MDM.

<header_row> i Fixed An empty space - 18th character inthe header row.

<header_row> TBL Fixed Four characters, including a space,assigned by SDM indicating eventtype for all MSS, MDM, MG15Kalarms.

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Associated logs

MDM301The MDM 301 is an SCC2 format log indicating a quality of service issuewith an MDM. The specific fault code that generated this log is displayedbeside the fault code field in the output.

Remedial actionReview the documentation for the fault code displayed in the output. Theremedial action of the fault will indicate next steps for recovery.

AttributesAttribute Value

Severity • Critical

• Major

• Minor

• Warning

• Cleared

• Indeterminate

Type Quality of Service Alarm

Format<header_row>aabbcMDM 301gghhiTBL

time: 2002 01 11 15 37 06

event: <type>

compId: <component>

severity: <severity>

faultCode: <MDM alarm number>

alarmType: quality of service

commentData: <Comment from alarm>

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Selected field descriptionsField Value Fixed or

VariableDescription

<header_row> aa Variable A two character field, left justified withblanks.

'*C' = critical alarm

'**' = major alarm

'* ' = minor, warning, andindeterminate alarm

' ' = clear alarm

<header_row> bb Variable A two character minute value,indicating the number of minutes pastthe hour when the SDM received thealarm.

<header_row> c Fixed An empty space - 5th character in theheader row.

<header_row> MDM Fixed 'MDM ' indicating this is an MDMalarm.

<header_row> 301 Fixed Indicates this is a quality of servicealarm.

<header_row> f Fixed An empty space - 13th character inthe header row.

<header_row> gg Variable A two-digit sequence numberincremented by SDM everytime itreceives an alarm.

<header_row> hh Variable A two-digit sequence numberincremented by SDM everytime itreceives a device specific alarm froma specific MDM.

<header_row> i Fixed An empty space - 18th character inthe header row.

<header_row> TBL Fixed Four characters, including a space,assigned by SDM indicating eventtype for all MSS, MDM, MG15Kalarms.

Associated logs

MDM302The MDM 300 Log indicates a processing issue with an MDM in an SCC2format. The specific fault code that generated this log is displayed besidethe fault code field in the output.

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Remedial actionReview the documentation for the fault code displayed in the output. Theremedial action of the fault will indicate next steps for recovery.

AttributesAttribute Value

Severity • Critical

• Major

• Minor

• Warning

• Cleared

• Indeterminate

Type Processing Error Alarm

Format<header_row>aabbcMDM 302fgghhiTBL

time: 2002 01 11 15 37 06

event: <type>

compId: <component>

severity: <severity>

faultCode: <MDM alarm number>

alarmType: processing

commentData: <Comment from alarm>

Selected field descriptionsField Value Fixed or

VariableDescription

<header_row> aa Variable A two character field, left justified withblanks.

'*C' = critical alarm

'**' = major alarm

'* ' = minor, warning, andindeterminate alarm

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Field Value Fixed orVariable

Description

' ' = clear alarm

<header_row> bb Variable A two character minute value,indicating the number of minutes pastthe hour when the SDM received thealarm.

<header_row> c Fixed An empty space - 5th character in theheader row.

<header_row> MDM Fixed 'MDM ' indicating this is an MDMalarm.

<header_row> 302 Fixed Indicates this is a processing alarm.

<header_row> f Fixed An empty space - 13th character inthe header row.

<header_row> gg Variable A two-digit sequence numberincremented by SDM everytime itreceives an alarm.

<header_row> hh Variable A two-digit sequence numberincremented by SDM everytime itreceives a device specific alarm froma specific MDM.

<header_row> i Fixed An empty space - 18th character inthe header row.

<header_row> TBL Fixed Four characters, including a space,assigned by SDM indicating eventtype for all MSS, MDM, MG15Kalarms.

Associated logs

MDM303The MDM 303 Log indicates an equipment issue with MDM in an SCC2format. The specific fault code that generated this log is displayed besidethe fault code field in the output.

Remedial actionReview the documentation for the fault code displayed in the output. Theremedial action of the fault will indicate next steps for recovery.

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AttributesAttribute Value

Severity • Critical

• Major

• Minor

• Warning

• Cleared

• Indeterminate

Type Equipment Alarm

Format<header_row>aabbcMDM 303fgghhiTBL

time: 2002 01 11 15 37 06

event: <type>

compId: <component>

severity: <severity>

faultCode: <MDM alarm number>

alarmType: equipment

commentData: <Comment from alarm>

Selected field descriptionsField Value Fixed or

VariableDescription

<header_row> f Fixed An empty space - 13th character inthe header row.

<header_row> gg Variable A two-digit sequence numberincremented by SDM everytime itreceives an alarm.

<header_row> 303 Fixed Indicates this is an equipment alarm

<header_row> aa Variable A two character field, left justified withblanks.

'*C' = critical alarm

'**' = major alarm

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Field Value Fixed orVariable

Description

'* ' = minor, warning, andindeterminate alarm

' ' = clear alarm

<header_row> bb Variable A two character minute value,indicating the number of minutes pastthe hour when the SDM received thealarm.

<header_row> c Fixed An empty space - 5th character in theheader row.

<header_row> MDM Fixed 'MDM ' indicating this is an MDMalarm.

<header_row> hh Variable A two-digit sequence numberincremented by SDM everytime itreceives a device specific alarm froma specific MDM.

<header_row> i Fixed An empty space - 18th character inthe header row.

<header_row> TBL Fixed Four characters, including a space,assigned by SDM indicating eventtype for all MSS, MDM, MG15Kalarms.

Associated logs

MDM304The MDM 304 Log indicates an environmental issue with MDM in an SCC2format. The specific fault code that generated this log is displayed besidethe fault code field in the output.

Remedial actionReview the documentation for the fault code displayed in the output. Theremedial action of the fault will indicate next steps for recovery.

AttributesAttribute Value

Severity • Critical

• Major

• Minor

• Warning

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Attribute Value

• Cleared

• Indeterminate

Type Environmental Alarm

Format<header_row>aabbcMDM 304fgghhiTBL

time: 2002 01 11 15 37 06

event: <type>

compId: <component>

severity: <severity>

faultCode: <MDM alarm number>

alarmType: environmental

commentData: <Comment from alarm>

Selected field descriptionsField Value Fixed or

VariableDescription

<header_row> 304 Fixed Indicates this is an environmentalalarm.

<header_row> f Fixed An empty space - 13th character inthe header row.

<header_row> gg Variable A two-digit sequence numberincremented by SDM everytime itreceives an alarm.

<header_row> aa Variable A two character field, left justified withblanks.

'*C' = critical alarm

'**' = major alarm

'* ' = minor, warning, andindeterminate alarm

' ' = clear alarm

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Field Value Fixed orVariable

Description

<header_row> hh Variable A two-digit sequence numberincremented by SDM everytime itreceives a device specific alarm froma specific MDM.

<header_row> i Fixed An empty space - 18th character inthe header row.

<header_row> TBL Fixed Four characters, including a space,assigned by SDM indicating eventtype for all MSS, MDM, MG15Kalarms.

<header_row> bb Variable A two character minute value,indicating the number of minutes pastthe hour when the SDM received thealarm.

<header_row> c Fixed An empty space - 5th character in theheader row.

<header_row> MDM Fixed 'MDM ' indicating this is an MDMalarm.

Associated logs

MDM305The MDM 305 Log indicates a security issue with MDM in an SCC2 format.The specific fault code that generated this log is displayed beside the faultcode field in the output.

Remedial actionReview the documentation for the fault code displayed in the output. Theremedial action of the fault will indicate next steps for recovery.

AttributesAttribute Value

Severity • Critical

• Major

• Minor

• Warning

• Cleared

• Indeterminate

Type Security Service or Mechanism Violation

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Format<header_row>aabbcMDM 305fgghhiTBL

time: 2002 01 11 15 37 06

event: <type>

compId: <component>

severity: <severity>

faultCode: <MDM alarm number>

alarmType: security

commentData: <Comment from alarm>

Selected field descriptionsField Value Fixed or

VariableDescription

<header_row> aa Variable A two character field, left justified withblanks.

'*C' = critical alarm

'**' = major alarm

'* ' = minor, warning, andindeterminate alarm

' ' = clear alarm

<header_row> bb Variable A two character minute value,indicating the number of minutes pastthe hour when the SDM received thealarm.

<header_row> c Fixed An empty space - 5th character in theheader row.

<header_row> MDM Fixed 'MDM ' indicating this is an MDMalarm.

<header_row> 305 Fixed Indicates this is a security alarm.

<header_row> f Fixed An empty space - 13th character inthe header row.

<header_row> gg Variable A two-digit sequence numberincremented by SDM everytime itreceives an alarm.

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Field Value Fixed orVariable

Description

<header_row> hh Variable A two-digit sequence numberincremented by SDM everytime itreceives a device specific alarm froma specific MDM.

<header_row> i Fixed An empty space - 18th character inthe header row.

<header_row> TBL Fixed Four characters, including a space,assigned by SDM indicating eventtype for all MSS, MDM, MG15Kalarms.

Associated logs

MDM306The MDM 306 Log indicates an operational issue with MDM in an SCC2format. The specific fault code that generated this log is displayed besidethe fault code field in the output.

Remedial actionReview the documentation for the fault code displayed in the output. Theremedial action of the fault will indicate next steps for recovery.

AttributesAttribute Value

Severity • Critical

• Major

• Minor

• Warning

• Cleared

• Indeterminate

Type Operational Violation

Format<header_row>aabbcMDM 306fgghhiTBL

time: 2002 01 11 15 37 06

event: <type>

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compId: <component>

severity: <severity>

faultCode: <MDM alarm number>

alarmType: operational

commentData: <Comment from alarm>

Selected field descriptionsField Value Fixed or

VariableDescription

<header_row> aa Variable A two character field, left justified withblanks.

'*C' = critical alarm

'**' = major alarm

'* ' = minor, warning, andindeterminate alarm

' ' = clear alarm

<header_row> bb Variable A two character minute value,indicating the number of minutes pastthe hour when the SDM received thealarm.

<header_row> c Fixed An empty space - 5th character in theheader row.

<header_row> MDM Fixed 'MDM ' indicating this is an MDMalarm.

<header_row> 306 Fixed Indicates this is an operational alarm.

<header_row> f Fixed An empty space - 13th character inthe header row.

<header_row> gg Variable A two-digit sequence numberincremented by SDM everytime itreceives an alarm.

<header_row> hh Variable A two-digit sequence numberincremented by SDM everytime itreceives a device specific alarm froma specific MDM.

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Field Value Fixed orVariable

Description

<header_row> i Fixed An empty space - 18th character inthe header row.

<header_row> TBL Fixed Four characters, including a space,assigned by SDM indicating eventtype for all MSS, MDM, MG15Kalarms.

Associated logs

MDM307The MDM 307 Log indicates an unknown issue with MDM in an SCC2format. The specific fault code that generated this log is displayed besidethe fault code field in the output.

Remedial actionReview the documentation for the fault code displayed in the output. Theremedial action of the fault will indicate next steps for recovery.

AttributesAttribute Value

Severity • Critical

• Major

• Minor

• Warning

• Cleared

• Indeterminate

Type Communications Alarm

Format<header_row>aabbcMDM 307fgghhiTBL

time: 2002 01 11 15 37 06

event: <type>

compId: <component>

severity: <severity>

faultCode: <MDM alarm number>

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alarmType: unknown

commentData: <Comment from alarm>

Selected field descriptionsField Value Fixed or

VariableDescription

<header_row> aa Variable A two character field, left justified withblanks.

'*C' = critical alarm

'**' = major alarm

'* ' = minor, warning, andindeterminate alarm

' ' = clear alarm

<header_row> bb Variable A two character minute value,indicating the number of minutes pastthe hour when the SDM received thealarm.

<header_row> c Fixed An empty space - 5th character in theheader row.

<header_row> MDM Fixed 'MDM ' indicating this is an MDMalarm.

<header_row> 307 Fixed Indicates this is an MDM alarm withan unknown type.

<header_row> f Fixed An empty space - 13th character inthe header row.

<header_row> gg Variable A two-digit sequence numberincremented by SDM everytime itreceives an alarm.

<header_row> hh Variable A two-digit sequence numberincremented by SDM everytime itreceives a device specific alarm froma specific MDM.

<header_row> i Fixed An empty space - 18th character inthe header row.

<header_row> TBL Fixed Four characters, including a space,assigned by SDM indicating eventtype for all MSS, MDM, MG15Kalarms.

Associated logs

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MG4K alarms and logs reference

This section provides a reference for the MG4K alarms and logs for theSPM10 release.

ATM300Log report ATM300 generates when a Loss of Cell Delineation (LCD)major alarm condition is raised on an SPM with ATM RMs. Correlates withATM301.

Remedial actionCheck the underlying SONET carrier status. Also check the ATM switchstatus.

AttributesAttribute Value

Severity Major

FormatMSH10_I06BE ** ATM300 APR23 08:50:02 5087 FLT ATM LCD AlarmRaised

Location: SPM 5 ATM RM in Slot: 1 (Act )

Description: ATM LCD alarm raised.

Location: SPM 5 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

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Associated OM registers

ATM501Log report ATM501 indicates that the system's ATM signaling status haschanged.

Remedial actionIf signalling is down, check the ATM framework and edge switch. If noproblems are found, a manual spare of the ATM RMs restores signalling. Ifsignalling is coming up during an ATM RM recovery, no action is required.

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE ATM501 APR23 08:30:48 4687 INFO ATM SignallingStatus

Location: SPM 5

Status: Down

Description: ATM Signalling status has changed.

Location: SPM 5 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

ATM600Log report ATM600 indicates that the ATM framework has gained aregistered ATM address.

Remedial actionn/a

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AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE ATM600 APR23 08:44:11 4850 INFO ATM AddressRegistration

Location: SPM 5

Description: SPM has a registered ATM address.

Location: SPM 5 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

ATM605Log report ATM605 indicates an ATM overload event.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE ATM605 APR21 14:09:52 7606 INFO ATM OverloadEvent

Location: SPM 7 ATM RM

Description: ATM RM Near Overload

Location: SPM 7 Type: SMG4 Fabric: ATM

Active message examplen/a

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Clear message examplen/a

Associated OM registers

ATM800Log report ATM800 indicates a possible degradation of service related toATM Performance Monitoring thresholds. This log is generated wheneverone of the ATM performance monitoring (PM) statistics crosses apredetermined threshold value.

Remedial actionn/a

AttributesAttribute Value

Severity Indeterminate

FormatMSH10_I06BE * ATM800 APR21 14:14:32 7634 Threshold CrossingAlert (TCA)

Location: SPM 7

Type: SMG4

Description: AAL1 Header Errors (discarded cells)

Threshold: 5

Current Value: 9

Location: SPM 7 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

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Associated OM registers

CARR300Log report CARR300 generates when a carrier failure event is cleared.Failure clear events are reported with a severity of No Alarm.

CARR300 generates when a carrier failure event is cleared. An analysis ofthe log report provides information regarding how long and how frequentlythis failure condition has been present on the specified carrier.

Related log reports: CARR310 reports carrier failure events.

Remedial actionn/a

AttributesAttribute Value

Severity Indeterminate

FormatMSH10_I06BE CARR300 APR21 12:51:48 4554 RTS CARRIER SPM 6

CKT: 3 CarrName: SPM6_STS3L_1

Carrier: RM 0 OC3S 0 STS3L 0

Failure: SIMPLEX Clear

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

CARR501Log report CARR501 generates when a carrier state changes to central-side busy (CBsy) from system busy (SysB) or manual busy (ManB). Thenew state is identified in the log report header line, while the previous stateis identified in the body of the log report.

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CARR501 has an alarm severity of No Alarm.

CARR501 applies to carriers other than OC-3.

For OC-3 carrier state changes resulting in a CBsy state, refer to log reportCARR512.

CARR501 generates when a non OC-3 carrier has been returned toservice from the ManB or SysB states, but the parent carrier is still not in-service. An analysis of the log report provides information regarding howlong and how frequently this carrier has been out-of-service.

Remedial actionTake action to return the parent carrier to service.

AttributesAttribute Value

Severity Indeterminate

FormatMSH10_I06BE CARR501 APR21 13:01:18 4873 CBSY CARRIER SPM 6

CKT: 98 CarrName: SPM6_STS1P_1_VT15P_1_DS1P_4

Carrier: STS1P 1 VT15P 22 DS1P 1

Previous State: SYSB

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

CARR510Log report CARR510 generates when a carrier state changes to manualbusy (ManB) from in-service (InSv), system busy (SysB), or C-side busy(CBsy). This event is identified in the log report header line, while theprevious state is identified in the body of the log report.

CARR510 has an alarm severity of No Alarm.

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The CARR510 log reports that someone has taken control of this carrier,taking it from the previous state of InSv, CBsy, or SysB. An analysis of theCARR510 log report provides information about how often manualintervention is required in carrier maintenance.

Remedial actionn/a

AttributesAttribute Value

Severity Indeterminate

FormatMSH10_I06BE CARR510 APR21 12:49:56 4491 MANB CARRIER SPM 6

CKT: 4 CarrName: SPM6_STS3L_2

Carrier: RM 1 OC3S 0 STS3L 0

Previous State: INSV

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

CARR511Log report CARR511 generates when a carrier state changes to systembusy (SysB) from in-service (InSv) or central-side busy (CBsy). This eventis identified in the log report header line, while the previous state isidentified in the body of the log report.

This report has an alarm severity of Minor.

An analysis of CARR511 log report provides information regarding howoften the system must take maintenance action on a carrier.

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Remedial actionThe system has taken control of a carrier for maintenance. Watch thiscarrier to ensure the system returns it to service. If the carrier is notreturned to service within a reasonable time period, manual action may bewarranted.

AttributesAttribute Value

Severity Minor

FormatMSH10_I06BE * CARR511 APR21 13:11:31 5470 SYSB CARRIER SPM 6

CKT: 7 CarrName: SPM6_STS1P_3

Carrier: STS1P 3

Previous State: CBSY

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

CARR512Log report CARR512 generates when an OC-3 carrier changes to acentral-side busy (CBsy) state from in-service (InSv), manual busy (ManB),or system busy (SysB). These state changes are not reported for othercarriers. The new state is identified in the log report header line, while theprevious state is identified in the body of the log report.

The report has an alarm severity of Minor.

CARR512 applies only to OC-3 carriers and indicates the OC-3 host is out-of-service, not due to a carrier problem, but due to the corresponding OC-3resource module (RM) being out-of-service.

For carrier state changes in other carriers resulting in a CBsy event, referto CARR501.

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Remedial actionAn OC-3 RM has changed state from ManB, SysB, or InSv to CBsy.Coming from the InSv state indicates that this is the beginning of an out-of-service period. Action should be taken to return the corresponding OC-3RM back to service.

AttributesAttribute Value

Severity Minor

FormatMSH10_I06BE * CARR512 APR21 13:01:14 4825 CBSY CARRIER SPM 6

CKT: 1 CarrName: SPM6_OC3S_1

Carrier: RM 0 OC3S 0

Previous State: INSV

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

CARR800Log report CARR800 generates when a threshold crossing alert (TCA) fora metered performance parameter is cleared. Metered performanceparameters include laser bias current (LBC), optical power transmitted(OPT), or optical power received (OPR). Metered performance parametersrepresent a snapshot of a meter value rather than an accumulated value.They are interpreted as percentages. These values express the ratio of thecurrent value of the parameter to the calibrated value of the OC-3 resourcemodule when it was placed in service.

TCA clear events are reported with a severity of No Alarm. TCA clearreports are not generated for non-metered performance parameters.

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This log reports the return of a metered performance parameter back intoan acceptable range. An analysis of CARR800 and CARR810 log reportsprovides information regarding the frequency that an OC-3 drifts outside itsacceptable range. This information may indicate a need for maintenanceaction.

A related log report is CARR810, which generates when a TCA has beenset for a metered performance parameter.

Remedial actionn/a

AttributesAttribute Value

Severity Indeterminate

FormatMSH10_I06BE CARR800 APR21 13:36:37 6551 RTS CARRIER SPM 6

CKT: 182 CarrName: MSHATM_OC3S_SPM_6_CKT_182

Carrier: RM 3 OC3S 0

LBC-N Clear Threshold Crossing Alert: 100

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

CARR801Log report CARR801 indicates that maintenance limits (ML) have beenreset to zero. The ML increments every time a TCA occurs.

Remedial actionn/a

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AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE CARR801 APR23 01:00:00 2864 INFO CARRIER SPM 7

CKT: 95 CarrName: SPM7_STS1P_1_VT15P_1_DS1P_1

Carrier: STS1P 1 VT15P 1 DS1P 1

TCA Maintenance Limit Reset: 0

Location: SPM 7 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

CARR810Log report CARR810 generates when a threshold crossing alert (TCA)event for a metered performance parameter occurs. Metered performanceparameters include laser bias current (LBC), optical power transmitted(OPT), or optical power received (OPR). Metered performance parametersrepresent a snapshot of a meter value rather than an accumulated value.They are interpreted as percentages. These values express the ratio of thecurrent value of the parameter to the calibrated value of the OC-3 resourcemodule when it was placed in service.

In the cases of OPT and OPR, an alert is reported when the meter valuefalls below the established threshold. For LBC, an alert is reported whenthe meter value rises above the established threshold. The thresholds areprovisioned for the TCA and carrier in MNHSCARR.

The alarm severity of CARR810 depends on the alarm severity provisionedfor the TCA and carrier in MNHSCARR.

The performance level of an optical monitor changes approximately 5 to10% during the life of the device. When the device approaches end of life,these parameters start to deviate rapidly. When a major alarm is reported,a device failure in the near term is likely.

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An analysis of CARR800 and CARR810 log reports provides informationregarding the frequency that an OC-3 drifts outside its acceptable range.This information may indicate a need for maintenance action.

A related log report is CARR800, which generates to report a TCA hasbeen cleared for a metered performance parameter.

Remedial actionAn OC-3 metered performance parameter has gone beyond theacceptable range of its provisioned level of severity, which is minor, major,or critical. If provisioned as a minor alarm, note and track each minor alarmto be certain that the indicated device is performing as expected. Ifprovisioned as a major or critical alarm and an alarm occurs at theexpected duration of service for the device, consider changing the card inanticipation of a complete device failure.

Refer to the appropriate NTP that describes alarms for Spectrum for moreinformation.

AttributesAttribute Value

Severity • Critical

• Major

• Minor

FormatMSH10_I06BE * CARR810 APR23 08:57:14 5365 TBL CARRIER SPM 5

CKT: 182 CarrName: MSHATM_OC3S_SPM_5_CKT_182

Carrier: RM 3 OC3S 0

LBC-N Set Threshold Crossing Alert: 200

Location: SPM 5 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

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Associated OM registers

CARR811Log report CARR811 generates when a threshold crossing alert (TCA)event for a non-metered performance parameter (PP) occurs. Non-metered performance parameters accumulate as pegged counts overpredefined intervals. CARR811 generates when a performance parametercrosses its threshold for the accumulation interval. The thresholds areprovisioned for the TCA and carrier in MNHSCARR.

Examples of non-metered performance parameters include codingviolation (CV), errored seconds (ES), unavailable seconds (UAS), andothers.

CARR811 formatting specifies whether the performance parameterrepresents the near end (NE) or far end (FE) of the carrier.

Alarm severity for CARR811 depends on the alarm severity provisioned forthe TCA and carrier in MNHSCARR.

An invalid data flag (IDF), denoted by an asterisk (*) following theAccumulation Interval, indicates that interval is not accurate. Conditionscausing this flag to be set may include the following:

• The beginning of the period over which the count was accumulatedwas later than it should have been due to a restart of the resourcemodule (RM), the common equipment module (CEM), or the DMS-Spectrum Peripheral Module (SPM).

• SPM's time of day changed by more than 10 seconds during theaccumulation period.

• The register was manually reset after accumulation began.

• Data is missing for the period because of defects or missing far-endreports.

This log generates when PP counts exceed a provisioned threshold in agiven time period. Analyzing TCA can help to identify carriers that may besusceptible to failures in the future. Take appropriate maintenance actionto avoid the possibility of future failures.

Remedial actionn/a

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AttributesAttribute Value

Severity Indeterminate

FormatMSH10_I06BE * CARR811<mmmdd><hh:mm:ss><ssdd><event>

CARRIER<pmid>

CKT:<ckt>CarrName:<carrier name>

Carrier:<payload>

<PP>Threshold Crossing Alert:<value>

Accumulation Interval:<hh>:<mm>:<ss><idf>Period:<period>

Selected field descriptionsField Value Fixed or

VariableDescription

pmid type loctxt Variable Identifies the peripheral module byname and node number

ckt 0-181 Variable Indicates the circuit number

carrier name Variable Name for the carrier associated indatafill for table MNHSCARR, 38characters

payload Variable Payload description of the carrier, 26characters

pp Variable Abbreviated name of the non-meteredperformance parameter, 6 characters,as follows:

• N is the suffix for Near Endparameters.

• F is the suffix for Far Endparameters.

• SEFS-N = severely erroredframing seconds

• CV-N = coding violations

• ES-N = errored seconds

• SES-N = severely erroredseconds

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Field Value Fixed orVariable

Description

• PSC-N = protection switch count

• UAS-N = unavailable seconds

• AISS-N = alarm indication signalseconds

Variable • CSS-N = controlled slip seconds

• CV-F = coding violations

• ES-F = errored seconds

• SES-F = severely erroredseconds

• UAS-F = unavailable seconds

value 0-1073741823 Variable

idf * Variable Invalid data flag, 1 character

period 24 hours 15 minutes Variable Collection period

The accumulation interval is the lengthof time it takes to collect theperformance parameter countspecified by the value field.

Active message examplen/a

Clear message examplen/a

Associated OM registers

CARR820Log CARR820 reports errors that occur in the process of file manipulationfor writing Performance Monitoring Archival (PMA) data. The systemgenerates this log any time a file operation associated with PMAoperations fails. The log indicates a file system problem severe enough toimpact the gathering of PMA data.

The system generates log report CARR820 for the following reasons:

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FSERR codes are listed in module FILESYS. You must refer to Nortelcustomer support for decoding.

• "Error Erasing File<name> with FSERR<error code>". During thesecond and subsequent passes through the PMA file names (secondday for 15 minute files, second week for 24 hour files) previous files aredeleted and then replaced with a new file of the same name. This erroroccurs when an attempt is made to delete the old file, and the filesystem is unable to do so. The FSERR code is used to determine theexact problem.

• "Failed to Create File - FSERR<error code>". A file cannot be createdfor writing PMA data. The FSERR code gives the exact reason. Themost common reason for this error is that the mounted volume for thisfile type is full. Mount another volume or increase the volume size.

• "PMA: Cannot Get Volume ID". When iterating through the list ofmounted volumes to find the location where the next file will be created,an attempt to get the volume ID for writing fails. No specific error isprovided by the code. Check to make sure the volume exists on thedisk, is properly mounted, and has no corruption.

• "PMA: Invalid Volume ID". This error is the same as the "Cannot GetVolume ID" log type, except that this error occurs when trying to get thevolume ID prior to reading a PMA file.

• "PMA: Volume Full". A file writing operation was unable to find room onthe specified volume to write data. Mount another volume of theappropriate type or increase the volume size.

• "PMA: Failed to Read File - FSERR<error code>". An error occurredwhile trying to open a PMA file for reading data. Ensure that the volumewhere the file exists is properly mounted and print the file to ensure thatit does not contain corruption. The error code gives more detailedfailure information.

• "File Error<error code>:<error name>". A file error has occurred whiletrying to perform some file operation other than those specified above.Refer to the error code for the exact problem. This log is a general errorhandling log which can occur because of multiple problems.

Remedial actionThe CARR820 logs indicate that there is a problem with the file system,volume, or storage device on which the PMA records are stored.

Verify that the volumes to which PMA is mounted have space available.

Checking available disk space for PMA data

At the Map

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Type the following command string to use the PMA utility:

The PMA utility can be accessed from any CI level.

>pmautils;info pm<nn>

where

nn determines the collection interval.

>pmautils;info pm15 lists the volume(s) that are mounted for PMA 15minute data.

>pmautils;info pm24 lists the volume(s) that are mounted for PMA 24 hourdata.

If the volume is full or close to full, mount another volume for that PMAinterval type.

If the problem persists, verify that the volume names mounted and filenames being generated are correct. To do so, list all volumes by typing

>diskut; lv<volume name>

If the names are correct and the problem persists, contact your next levelof support and include the text of the generated log.

AttributesAttribute Value

Severity Warning

FormatRTP1 CARR820 MAR 29 13:17:23 5000 INFO CARRIER

Performance Monitoring Archival File Error<variable text>

Active message examplen/a

Clear message examplen/a

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Associated OM registers

CCMT301Log report CCMT301 indicates a core PVC segment fault. Correlates withCCMT601.

Remedial actionn/a

AttributesAttribute Value

Severity Indeterminate

FormatMSH10_I06BE CCMT301 APR21 13:02:02 5049 FLT Core PVC SegmentFault

Core: LINK 2 CONN 0 VPI 0 VCI 107 TAG 21

Node: SMG4 7

Timeout waiting for end-to-end connectivity notification.

0000 0000 0000 0000 0000 0000 0000 0000

0000 0000 0000 0000 0000 0000 0000 0000

Location: SPM 7 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

CCMT501Log report CCMT501 indicates that a connection link state changeoccurred between the XA-Core and an MG 4000.

Remedial actionn/a

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AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE ** CCMT501 APR21 12:52:00 4567 INFO CoreConnection State Change

Core: LINK 1 CONN 1 VPI 0 VCI 106 TAG 0

Node: SMG4 6 VPI 0 VCI 51

State Change: SysB to InSv.

Initiated by system RTS.

0000 0000 0000 0000 0000 0000 0000 0000

0000 0000 0000 0000 0000 0000 0000 0000

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

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Associated OM registers

CCMT502Log report CCMT502 indicates that a communication link state changeoccurred between two MG 4000 nodes.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE CCMT502 APR21 12:49:41 4481 INFO Peer ConnectionState Change

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Src Node: SMG4 5 CONN 0 TAG 0 Dest Node: SMG4 6

Connection is down.

051B 0000 0000 0000 0000 0000 0000 0000

0000 0000 0000 0000 0000 0000 0000 0000

Location: SPM 5 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

CCMT601Log report CCMT601 indicates that a communication problem between theXA-Core and an MG 4000 has cleared.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE CCMT601 APR21 13:11:04 5322 INFO Core PVCSegment Fault Cleared

Core: LINK 0 CONN 0 VPI 0 VCI 106 TAG 19

Node: SMG4 6

Received end-to-end connectivity notification.

0000 0000 0000 0000 0000 0000 0000 0000

0000 0000 0000 0000 0000 0000 0000 0000

Location: SPM 6 Type: SMG4 Fabric: ATM

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Active message examplen/a

Clear message examplen/a

Associated OM registers

DPTM500Log report DPTM500 indicates that the state of DPT Terminals haschanged to an IDL state from any other state.

Remedial actionn/a

AttributesAttribute Value

Severity Indeterminate

FormatMSH10_I06BE DPTM500 APR21 12:52:00 4568 RTS DPT TerminalsINSV

DPT Terminals returned to inservice.

SPM Number: 6

Previous State of Terminals: SYSB

Reason: Packet Network Available

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

DPTM501Log report DPTM501 indicates that the state of DPT Terminals haschanged to a SYSB state from any other state.

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Remedial actionn/a

AttributesAttribute Value

Severity Indeterminate

FormatMSH10_I06BE DPTM501 APR21 13:01:48 4935 SYSB DPT TerminalsOOS

DPT Terminals state changed to SYSB.

SPM Number: 7

Previous State of Terminals: INSV

Reason: Packet Network Unavailable

Location: SPM 7 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

DPTM502Log report DPTM502 indicates that the state of DPT Terminals haschanged to a MANB state from any other state.

Remedial actionn/a

AttributesAttribute Value

Severity Indeterminate

FormatMSH10_I06BE DPTM502 APR22 09:54:50 4991 MANB DPT TerminalsOOS

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DPT Terminals state changed to MANB.

SPM Number: 6

Previous State of Terminals: INSV

Reason: Manual Request

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

DPTM503Log report DPTM503 indicates that the state of DPT Terminals haschanged to a PMB state from any other state.

Remedial actionn/a

AttributesAttribute Value

Severity Indeterminate

FormatMSH10_I06BE DPTM503 APR21 13:01:24 4900 PBSY DPT TerminalsOOS

DPT Terminals state changed to PMB.

SPM Number: 6

Previous State of Terminals: SYSB

Reason: System Request

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

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Clear message examplen/a

Associated OM registers

DPTM504Log report DPTM504 indicates that the state of DPT Terminals haschanged to an INB state from any other state.

Remedial actionn/a

AttributesAttribute Value

Severity Indeterminate

FormatMSH10_I06BE DPTM504 APR22 09:56:55 5008 OFFL DPT TerminalsOOS

DPT Terminals state changed to INB.

SPM Number: 6

Previous State of Terminals: MANB

Reason: Manual Request

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

DPTM550Log report DPTM550 generates when a DPT range with BICC (i.e.,ISUPPLUS) signalling changes state.

Remedial actionn/a

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AttributesAttribute Value

Severity Warning

FormatMSH10_I06BR DPTM550 JAN01 02:06:25 5433 INFO DPTRKS STATECHANGE

CLLI: DPTINATM

Start CIC: 8000 End CIC: 8999

Previous State: SYS

New State : INI

Reason: System Request

Active message examplen/a

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Associated OM registers

DPTM700Log report DPTM700 indicates bulk downloading or dynamic update ofDPT data failed. There is a data mismatch in the CM and MG4K.Correlates with DPTM701.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BR * DPTM700 JUN09 13:51:46 9089 INFO DPT DataMismatch

SPM Number: 5

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Affected Table: MNNODE

Reason: DPT Data Downloading Failed.

Action: Data Mismatch will be cleared by DDM Audit.

Location: SPM 5 Type: SMG4 Fabric: ATM

Active message examplen/a

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Associated OM registers

DPTM701Log report DPTM701 indicates that the DDM audit process cleared a DPTdata mismatch between the core and the node.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BR DPTM701 JUN09 13:51:53 9096 INFO DPT DataMismatch Cleared

SPM Number: 5

Affected Table: MNNODE

Action Taken: DPT Data Mismatch Cleared by DDM Audit.

Location: SPM 5 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

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Associated OM registers

DPTM702Log report DPTM702 indicates that a call is rejected because the DPTSOC limit is reached.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BR DPTM702 JUN02 17:14:05 8831 INFO DPT SOC CallRejection

DPT usage limit has been reached

More DPT ports may be needed

Check DPT_MAX_PORTS in table OFCVAR

Active message examplen/a

Clear message examplen/a

Associated OM registers

EXT102The external alarms (EXT) subsystem generates the EXT102 log reportwhen a major alarm scan point (scannm) changes state. EXT102 loggeneration requires the REPORT field of the ALMSC table set to 'Y'. Scanpoints can be assigned by an office.

Remedial actionThe scan point determines the action.

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AttributesAttribute Value

Severity • Major

• Warning

FormatMG4K106BT ** EXT102 MAY28 14:04:26 1371 INFO FSP_REMOTE_SMG4ON

MG4K106BT ** EXT102 MAY28 14:04:54 1374 INFO FSP_REMOTE_SMG4OFF

Active message examplen/a

Clear message examplen/a

Associated OM registers

EXT108Log report EXT108 is generated when raising and clearing of EXT alarmHIGH_MEM_BLOCKING.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE *** EXT108 APR22 15:29:11 9303 INFOHIGH_MEM_BLOCKIN ON

High Memory Blocking

Active message examplen/a

Clear message examplen/a

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Associated OM registers

IOAU112The Input/Output Audit (IOAU) subsystem generates the IOAU112 logreport to inform operating company personnel of changes in the systemroutine exercise (SREX) controller operation or schedule.

Remedial actionIf the IOAU112 log report is generated repetitively for a particular nodeclass, there may be too many restrictions for that node class. That is, theSREX controller cannot test all the nodes within the dedicated time period.To correct this situation, the craftsperson should check the tuple entries forthe affected REX test in table REXSCHED and adjust the schedulingparameters, if necessary. The IOAU112 log report is not generated if thenode has been removed from the REX testing schedule.

If the indicated REX test is disabled, the operating company personnelshould determine if the REX test is intentionally disabled. The REX testcan be enabled by changing the associated datafill in table REXSCHED.

AttributesAttribute Value

Severity • Warning

• Critical

Format** IOAU112 mmmdd hh:mm:ss ssdd INFO REX SCHEDULER NOTICE

<reason_text>

Selected field descriptionsField Value Fixed or

VariableDescription

INFO REXSCHEDULERNOTICE

Constant Variable Indicates that information about theroutine exercise (REX) scheduler(SREX controller) follows.

reason_text Variable text string ofup to 60 characters

Variable Provides the reason for the IOAU112log report. The explanations for thereasons follow.

In the reason descriptions that follow,<REX_test_name> represents thename of the REX test as it appears intable REXSCHED. <pm_id>

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Field Value Fixed orVariable

Description

represents the identifier for the nodethe REX test is performed on. <nn>represents a number from 1 to 99.

REX Schedulercontrol parametershave changed.

Variable The values specified by officeparameter NODEREXCONTROL intable OFCVAR have changed.

<REX_test_name> on<pm_id> has not runfor <nn> days.

Variable The indicated REX test has not beenperformed on the indicated node for atleast 7 days.

<REX_test_name> on<pm_id> not run after<nn> attempts.

Variable The SREX controller is unable to startthe indicated REX test on theindicated node. Check other logsindicated by pm_id for moreinformation.

<REX_test_name> on<pm_id> took morethan <nn> minutes.

Variable The SREX controller has timed outwhile waiting for a response from theindicated node during a REX test onthe node. The SREX controller startsthe REX test on next node scheduledfor REX testing.

System REXcontroller aborted.

Variable The system stopped the SREXcontroller during the time period(window) for REX testing scheduledby operating company personnel. Allapplication REX tests are stopped bythe SREX controller.

System REXcontroller started.

Variable The SREX controller has beenstarted. This message is generated atthe start of the scheduled REX testwindow.

Because conditions like high CPUactivity can prevent REX testing, thismessage does not mean that REXtesting started.

System REXcontroller stopped.

Variable The SREX controller has beenstopped. This message is generatedat the end of the scheduled REX testwindow.

This message does not mean thatREX testing has stopped. The systemattempts to complete scheduledcritical REX tests after the window.

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Field Value Fixed orVariable

Description

System REXcontroller timeout

Variable The SREX controller timed out duringthe time period (window) for REXtesting scheduled by operatingcompany personnel. All applicationREX tests are stopped by the SREXcontroller.

System REX testdelayed, SystemRecovery in Progress.

Variable System recovery, monitored by thesystem recovery controller (SRC), is inprogress. The SREX controller doesnot start REX tests when systemrecovery is in progress.

System REX testdelayed until CPUoccupancydecreases.

Variable The computing module (CM) CPUoccupancy is too high for a REX testto be performed safely.

The SREX controller constantlymonitors the CPU time allocated tocall processing and maintenance. Ifthe combined allocation exceeds the40% threshold, REX tests arestopped. REX tests are normallystopped for 5 min. If the occupancyremains above the threshold after a 5min suspension, an IOAU112 logreport is generated.

Log report IOAU112 generated for theindicated reason does not mean thatthe CM is overloaded.

The System REXScheduler is currentlyturned OFF.

Variable The SREX controller is turned off. Logreport IOAU112 is generated for thisreason at the SREX controller starttime (specified by office parameterNODEREXCONTROL in the OFCVARtable).

The CRITICAL<REX_test_name>has been DISABLEDINDEFINITELY.

Variable The indicated REX test has beendisabled using datafill in tableREXSCHED.

This message applies only to CM,message switch (MS), and enhancednetwork (ENET) REX testing

The CRITICAL<REX_test_name>has been ENABLED.

Variable The indicated REX test has beenenabled using datafill in tableREXSCHED.

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Field Value Fixed orVariable

Description

This message applies only to CM, MS,and ENET REX testing.

Active message examplen/a

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Associated OM registers

NODE326Log report NODE326 indicates a hardware fault.

Remedial actionFor a raised alarm, follow the recommended action.

AttributesAttribute Value

Severity Indeterminate

FormatMSH10_I06BE NODE326 APR21 14:09:52 7606 TBL Hardware Fault

Location: SPM 7 Unit 0

Status: Alarm raised

Trouble: Card fault

Action: Restore communication with the Resource Processor

Activity: I

Integrated Detail Node Maintenance Information

Trouble Reason: Loadname mismatch

Trouble Detail: Link isolation condition

Location: SPM 7 Type: SMG4 Fabric: ATM

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Active message examplen/a

Clear message examplen/a

Associated OM registers

NODE500Log report NODE500 indicates a System node state change. Correlates toa SYSB alarm.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE * NODE500 APR21 13:00:52 4789 INFO Node StateChange

Location: SPM 6

From: InSv ( Connected )

To: ISTb ( Connected )

MSH10_I06BE ** NODE500 APR21 13:01:04 4795 INFO Node StateChange

Location: SPM 6 Unit 0

From: ISTb ( Connected, Inactive )

To: ManB ( Connected, Inactive )

Active message examplen/a

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Associated OM registers

NODE600Log report NODE600 is an INFO log used to notify a system recoveryaction.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BR NODE600 JAN01 01:50:49 2496 INFO System RecoveryAction

Location: SPM 2 Unit 1

Activity : I

System recovery is in progress

Integrated Node Maintenance Detailed Information

INM SNEGO trigger received

Information for analysis, no immediate action required

Active message examplen/a

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Associated OM registers

NWM900Log report NWM900 is generated when a request to block/unblock trunksis initiated.

Remedial actionn/a

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AttributesAttribute Value

Severity Major

Format<OFFICE> <serverity> NMW900 MMMDD hh:mm:ss <seq#> INFO TRUNKLOAD/DELOAD

Node = <Node name and number >

Clli = <Clli>

Event = <Event>

Action = <Action>

No Of Trunk Members = <No of trunk members>

Selected field descriptionsField Value Fixed or

VariableDescription

Clli Clliname Variable The name of the trunk group, whosemembers have been blocked/unblocked

Event T1 Expired,T2Expired,OverloadCleared}

Variable Description of occurred event due towhich the blocking/unblockinghappened.

Action Blocking, UnBlocking Variable Identify action

No of Trunk Members 0..3 Variable identify the number of trunk memberimpacted

Node Node_Type ExtNo Variable Node type (of all supported nodes onthe office) and external number

Active message exampleRTP7 ** NWM900 APR15 01:45:15 3952 INFO TRUNK LOAD/DELOAD

Node = SPM 5

Clli = ATD5TO92WS7

Event = T1 Expired

Action = Blocking

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No of trunk members = 11

Clear message examplen/a

Associated OM registers

NWM901Log report NWM901 is generated when a request to block/unblock trunksis initiated.

Remedial actionn/a

AttributesAttribute Value

Severity Major

Format<OFFICE> <Serverity> NMW901 MMMDD hh:mm:ss <Seq #> INFO NODESTATE MISMATCH

Node = <Node>

Sate Corrected To/From = <State>

Selected field descriptionsField Value Fixed or

VariableDescription

State Corrected To: {Overload,OverloadPending,No Overload}

Variable This field will display the correctedstate of the node from its earlier state

State Corrected From {Overload,OverloadPending,No Overload}

Variable This field will display the state of thenode that was in the ATD database

Node Node_Type ExtNo Variable Node type (of all supported nodes onthe office) and external number

Active message exampleRTP7 ** NWM901 APR20 00:38:06 4700 INFO NODE STATE MISMATCH

Node = SPM 4

State Corrected From: Overload Cleared To: Overload

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Clear message examplen/a

Associated OM registers

NWM902This procedure is expected to be used by the ATD audit process. Logreport NWM902 is generated when a request to block/unblock trunks isinitiated.

Remedial actionn/a

AttributesAttribute Value

Log name NWM902

Severity Major

Format<OFFICE> <Serverity> NWM902 MMMDD hh:mm:ss <Seq#> INFO TRUNKSTATE MISMATCH

Node = <Node>

Node State = <State>

Problem = <Problem>

Corrective Action = <Corrective Action>

Selected field descriptionsField Value Fixed or

VariableDescription

Node Node_Type ExtNo Variable Node type (of all supported nodes onthe office) and external number

Node State OVLD,OV_CLEARED,OV_PENDING

Variable identify different states of node

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Field Value Fixed orVariable

Description

Problem TRUNK_STATE_MISMATCH,TIMER_RUNNING,TRUNK_BLOCKED_LESSTHAN_MAX_BLO_PCNT

Variable Problem found during AUDIT

Corrective Action block, unblock trunk Variable identify assocated corrective action fortrunk state mismatch

Active message exampleRTP7 ** NWM902 APR15 00:56:55 4123 INFO TRUNK STATE MISMATCH

Node = SPM 5

Node State = Overload Cleared

Problem = Timer not running,Trunks in NMB

Corrective Action = Unblock Trunks

PRSM400The PRSM400 command summary log generates for an SPM destinationwhen an SPM loadfile (containing SPM PRSU fixes) is datafilled in thePMLOADS table. The PRSM400 summary log is generated for anyDBAUDITs performed on any SPM destinations.

Remedial actionAction only needs to be taken if a PRSU or destination reports a "Fail"value in the log. If a "Fail" value is reported, monitor other logs generatedby PRSM for further action.

AttributesAttribute Value

Severity Warning

Format** PRSM400 mmmd hh:mm:ss ssdd INFO COMMAND SUMMARY

User-Class:<user>User Identity:<userid>

REASON:<change reason>

Destination Command Pass/ Time

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PRSU id (DEST) Method Fail Complete

------- -------------- -------- ------- --------

<prsuid><destid><command><status><time>

Selected field descriptionsField Value Fixed or

VariableDescription

<prsuid> PRSU name Variable Field value for PRSU name, 32characters

<destname> destination nameUNKNOWN NONE

Variable Field value for destination name, 32characters

<com_name> APPLY REMOVEVALIDATE DBAUDITFREEMEM ASSIGN

Variable Command name for the given action,16 characters

<pass_fail> Pass Fail Variable Success value of the action, 4characters

<timestamp> 00:00:00-24:00:00 Variable Timestamp when the action occurred,16 characters

User Class User Class Variable Field heading, 11 characters.

user_class ci_user padn_useautoapply_userfile_audit_userstatus_audit_userxpm_reload_useronp_user,reporting_usermisc_usercommunication_pipecomm_pipe_paldmscom_userautoinstall_userautoproc_user

Variable Class of user, 16 characters

User Identity User Class Variable Field heading, 14 character

user_ident mapci userid Variable Identity of user, 16 characters.

PRSUid PRSUid Variable Field heading, 6 characters

Destination Destination Variable Field heading, 11 characters

Command Command Variable Field heading, 7 characters

Pass/Fail Pass/Fail Variable Field heading, 9 characters

Time Complete Pass/Fail Variable Field heading, 13 characters

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Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM300The SPM300 log report generates when a common equipment module(CEM) or resource module (RM) device on an SPM-based nodeexperiences a specified fault.

There are three problem description severity levels:

• Info - information only log.

• Non-Critical - A Non-Critical fault reported by the active CEM causesthe affected RM to change to an ISTB state.

• Critical - A Critical fault reported by the active CEM causes the RM tochange to a SYSB state and spare, if it is active.

Faults reported by the inactive CEM affect the RM state when that CEMbecomes active, if they are not cleared prior to the inactive CEM becomingactive.

In the SN07 release the SPM300 log includes ATM RM threshold utilizationfault information which was previously reported in the ATM605 log.Depending on the severity level, a minor alarm raises on the ATM RM andthe state changes to ISTb. When this occurs, an SPM500 log generates toindicate the state change and an overload condition displays afterexecuting a "querypm flt reason" command.

ATM RM resource exhaustion severity is based on the following predefinedutilization levels:

• None

• Level 1

• Level 2

Any utilization beyond Level 2 represents an overload condition. The ATMRM transfers these levels to the CEM, therefore both circuit packs sharethe same resource utilization levels.

The following table defines the resource utilization levels.

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Resource Utilization Level Definitions

LEVEL

DEFINITION

None

Active ATM RM's CPU resource utilization has dropped below 60%.

Level 1

Active ATM RM's CPU resource utilization initially exceeds 75% andsubsequently exceeds 60%.

The ATM RM enters an ISTB state at this level.

Level 2

Active ATM RM's CPU resource utilization initially exceeds 75% andsubsequently exceeds 88%

For ATM RM resource utilization overload, the SPM300 log is associatedwith the following logs:

• NODE 500 - Node State Change

• NODE 602 - CEM State Change Reason Report

• SPM 399 - SPM Overload Report

• SPM 500 - Device State Change

Remedial actionIf the inactive CEM becomes active while a problem has beencommunicated to the indicated RM from the inactive CEM, then the RMbecomes SYSB and the log produces the following problem description:

Check messaging Inactive CEM to RM loopback test timeout

• Collect sysbuf and / aer/ display all from the inactive CEM dshell

• Try to relogin to the RM from the inactive CEM. If this fails, remlogin tothe RM from the active CEM. Collect the footprint logs from the RM

• BSY/RTS the RM

• If the log reoccurs, BSY/RESETMOD/RTS the inactive CEM

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For ATM RM resource utilization overload, the following actions appear onthe log:

• Refer to NTPs for Alarm Clearing Procedures

• No Action Required

Refer to the associated logs referenced in "Additional information" "title"

AttributesAttribute Value

Severity • Critical

• Minor

Format<labclli><*>SPM300<MMMdd hh:mm:ss SSSS>TBL Device FaultReport

Location : SPM<xx><cpk>:<y>Activity :<atm_act>

Status :<reason>

Problem Description:<problem>

<Slot Number><cem_act>:<text>

Action :<action>

Cardlist :

No Cardlist Available

Location: SPM<xx>Type:<node_type>Fabric: ATM

Selected field descriptionsField Value Fixed or

VariableDescription

labclli alpha numeric Variable This field displays the commonlanguage location identifier (CLLI) forthe office where the log generated.

* * or<empty space> Variable One asterisk (*) appears for a log ofseverity 'Minor' and empty spaceappears for a log of severity 'NoAlarm'.

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Field Value Fixed orVariable

Description

xx 0 through 85 Variable This field contains the nodeidentification number that houses thecircuit pack.

cpk CEM, ATM, OC3,DSP, DLC, VSP, IEM

Variable The device associated with the log.

y 0 or 1 Variable The circuit pack number associatedwith the log.

dev_act A or I Variable The device activity status, eitherActive or Inactive.

reason *Info Only *FaultRaised *Fault Cleared

Variable The log purpose, to either only provideinformation or to report a fault status.

problem *No Problem *NonCritical *Critical *Error

Variable The log severity.

slot_no 7 or 8 Variable The slot number of the associatedCEM.

cem_act A or I Variable The associated CEM activity status,either Active or Inactive.

text alpha numeric Variable Problem description detail.

For ATM RM resource utilizationoverload, the following text appears,depending on the resource utilizationlevel (None, Level 1, and Level 2):

• Resources OK

• Monitor OMs - Check SPMOLVDOMs

• Ovld Pending

action alpha numeric Variable Suggested actions in response to thespecific device failure.

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM301Log report SPM301 generates when patching fails on a SPM device.

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Remedial actionIf patching failed, run the ISTBAUDIT command in PRSM for the device(s)at fault.

AttributesAttribute Value

Severity Indeterminate

FormatSPM301<mmmdd hh:mm:ss: ssdd>TBL Device Patching Report

ation : SPM :<spm_no><cpk_type>

Status :<status>

Location: SPM<spm_no>Type:<spm_type>Fabric:<fabric_type>

Selected field descriptionsField Value Fixed or

VariableDescription

status alpha string Variable • patching operation failure set

• patching operation cleared

activity A or I Variable The device activity status (active orinactive) where the patching failed orcleared.

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM310Log report SPM310 pertains to echo canceller performance. Specifically,the performance monitoring process on the computing module (CM)generates an SPM310 log when it receives performance data from theSPM as a result of the SPM-based automatic monitoring process. FieldSOS in table SPMECAN, which indicates echo canceller failures, must beset to enable the SPM to send the performance data.

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In addition, the SPMECAN AUTO command allows customers to enable/disable automatic echo canceller performance monitoring using the CIcommands. The CI commands override the datafill in table SPMECAN. It isa system-wide (by office) command option. The customer also has theoption to revert back to the datafill in table SPMECAN, with the AUTOTABLE command.

Data contained in this log can be compiled to detect potential echocancellation or network problems.

Remedial actionThis information log provides data to aid in the resolution of customer-reported echo cancellation problems.

Potential echo canceller problem; data as a result of an SOS message.

When a degradation in performance of an echo canceller resource isdetected, an SOS message is sent from the echo canceller resource to theCM. Examples of such conditions include values falling below or exceedingspecified ranges (for example, convergence time, ERLE).

Troubleshoot the possible sources of echo cancellation problem andcorrect.

AttributesAttribute Value

Severity Warning

FormatSPM310<date><time><seq num>INFO ECHO CANCELLER REPORT

<monitor mode><orientation>

MON TRK:<c11i><mem>SPM<spm num><cct_no><cct_ts>

RM:<rm num>RN:<rn num>

ASSOC TRK:<c11i><mem><pm type><pm num><cct_no><cct_ts>

ECAN DATA

ERL: xx dB ERLE+ANLP: xx dB MERL: x dB ACOM: xx dB

Delay of Loudest Echo Reflection:<rfl_dla>

Near-End Far-End

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Talk-time<ne_act><fe_act>

Signal level<ne_lvl><fe_lvl>

Bckgrnd Noise<ne_ns><fe_ns>

<Reason text>

Selected field descriptionsField Value Fixed or

VariableDescription

monitor mode Automaticperformance monitor

Variable The automatic echo cancellerperformance monitoring processgenerates this report.

orientation Near-End, Far-End Variable Echo canceller orientation

MON TRK: clli String Variable Reporting trunk CLLI group name

mem 0000-9999 Variable Reporting trunk CLLI group membernumber

spm num 00-63 Variable Reporting trunk member is assignedto this SPM number

cct_no 00-181 Variable OC-3 DS1 as datafilled in tableTRKMEM

cct_ts 1-24 Variable OC-3 DS0 as datafilled in table

rm num 1-28 (except 7-10,which are reserved forCEMs and OC3s)

Variable Reporting trunk member is assignedto this Spectrum resource module.

rn num 000-387 Variable Reporting trunk member is assignedto this Spectrum resource number.

ASSOC TRK: clli String Variable CLLI group name of trunk connectedto reporting trunk

mem 0000-9999 Variable CLLI group member number of trunkconnected to reporting trunk

pm type SPM, DTC, DTCI,others

Variable Type of peripheral associated with thetrunk connected to the monitoredtrunk

pm num PM number Variable Trunk connected to the reporting trunkmember is assigned to this PMnumber.

cct_no 00-181 Variable Trunk connected to the reporting trunkmember is assigned to this carriernumber as datafilled in tableTRKMEM.

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Field Value Fixed orVariable

Description

cct_ts 1-24 Variable Trunk connected to the reporting trunkmember is assigned to this time slotas datafilled in table TRKMEM.

ERL 00-70 Variable Echo return loss reading specified indecibels.

ERL measurements are not possiblewhen the echo canceller cannotconverge. The value reported in theSOS message is set to MERL-3dB. Ifthis results in a negative value, zero isreported.

ERLE 00-70 Variable Echo return loss enhancementreading specified in decibels.

MERL 0, 3, 6 Variable Minimum ERL; datafilled in tableSPMECAN

ERL+ERLE 00-140 Variable Total loss of echo as a result of echocancellation

rfl_dla 00-255 Variable Delay of the main reflection in theecho-path specified in milliseconds.This value is set to 255 if the echocanceller is not currently converged.

ne_act 00-255 Variable Number of seconds of near-endspeech activity since the beginning ofthe call. Activity greater than 255 isreported as 255.

fe_act 00-255 Variable Number of seconds of the far-endspeech activity since the beginning ofthe call. Activity greater than 255 isreported as 255.

fe_lvl -80-80 Variable Average far-end signal (voice) levelspecified in dBm; valid only if fe_act isgreater than 30 seconds.

ne_ns -80-80 Variable Measured near-end absolute averagebackground noise level, specified indBm

ne_lvl -80-80 Variable Average near-end signal (voice) levelspecified in dBm. Valid only if ne_actis greater than 30 seconds.

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Field Value Fixed orVariable

Description

fe_ns -80-80 Variable Measured far-end absolute averagebackground noise level, specified indBm

reason text Text string Variable Text explaining why log is generated.It is an evaluation of echo canceller'sperformance. See "Performance textexplanation."

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM311Log report SPM311 generates when a SoftWare Exception Report (SWER)occurs on an SPM.

Consult the Supplementary Information section of table MNCKTPAK in theData Schema Reference Manual for your product for information ondeleting and re-adding RMs.

Remedial actionContact the next level of support.

AttributesAttribute Value

Severity Indeterminate

FormatMSH10_I06BE SPM311 OCT17 16:21:19 7300 TBL SW ExceptionReport

SPM<node><circuitpack><circuitpackno>:<activity>Time:<timestamp>

Filename:<filename>LineNumber:<linenumber>

TaskID:<taskid>Index:<indexnumber>Reason:<reason>

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TaskName:<taskname>

ErrStr:<errorstring>

ErrData:<errordata>

Traceback:<traceback>

Selected field descriptionsField Value Fixed or

VariableDescription

node 0 to 85 Variable This field displays the SPM number.

circuitpack CEM, OC3, DSP, andVSP

Variable This field displays the circuit packtype.

circuitpackno 0 to 27 Variable This field displays the circuit pack unitnumber.

activity A, I Variable This field displays the activity of thecircuit pack, active (A) or inactive (I).

timestamp Variable This field displays the local time whenthe SWER occurred.

filename Variable This field displays the filename wherethe SWER occurred.

linenumber Variable This field displays the line numberwhere the SWER occurred.

task id Variable This field displays the task id in hex.

taskname alpha Variable This field displays the task name thatdescribes the task id.

index number Variable This field displays the index number ofthe SWER in hex.

reason Variable This field displays the reason numberof the SWER in hex.

error string Variable This field displays the optional errorstring.

error data Variable This field displays the optional errordata.

traceback Variable This field displays the traceback inhex.

Active message examplen/a

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Clear message examplen/a

Associated OM registers

SPM312Log report SPM312 generates when a trap occurs on an SPM.

Remedial actionContact the next level of support.

AttributesAttribute Value

Severity Indeterminate

FormatMSH10_I06BR ** SPM312 NOV16 02:45:00 5019 TBL TRAP

SPM<node><circuitpack><circuitpackno>:<activity>Time:<timestamp>

TaskID:<taskid>TrapNo:<trapno>

TaskName:<taskname>

Instr:<instr>Flt:<flt>Vector:<vector>

Traceback:<traceback>

Selected field descriptionsField Value Fixed or

VariableDescription

node 0 to 63 Variable This field displays the SPM number.

circuitpack CEM, OC3, DSP, andVSP

Variable This field displays the circuit packtype.

circuitpackno 0 to 27 Variable This field displays the circuit pack unitnumber.

activity A, I Variable This field displays the activity of thecircuit pack, active (A) or inactive (I).

timestamp Variable This field displays the local time whenthe SWER occurred.

taskid Variable This field displays the task id in hex.

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Field Value Fixed orVariable

Description

taskname alpha Variable This field displays the task name thatdescribes the task id.

trapno Variable This field displays the number of timesthe trap has occurred.

instr Variable This field displays address where thetrap occurred.

flt Variable This field displays address of dataaccess in the case of a data accesserror.

vector Variable This field displays the processor-specific exception vector (used toidentify the reason for the TRAP).

traceback Variable This field displays the traceback inhex.

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM330Log report SPM330 indicates that the two CEMs have either come intodatasync or have gone out of datasync. Correlates to an ISTB alarm.

Remedial actionn/a

AttributesAttribute Value

Severity Indeterminate

FormatMSH10_I06BE SPM330 APR21 13:00:52 4787 TBL SPM DatasyncReport

Location : SPM : 6 CEM : 1

Status : No Alarm

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Event : No data sync.

Description: Mate unavailable.

Application:

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM331Log report SPM331 generates when a device has a protection switchfailure.

Remedial actionRefer to the "PM 1SPM PROTFAIL SPM critical" alarm in theappropriateAlarm Clearing and Performance Monitoring Procedures.

AttributesAttribute Value

Severity Critical

FormatMSH10_I06BR **SPM331 Feb07 10:22:11 4700 TBL Failed DeviceProtection

Switch

Location:<pm type><node number><circuitpack><circuitpackno>

Status: Alarm Raised

Description:<text>

Reason :<Failure Reason string>

Location :<SPM node_no>Type:<spm_type>Fabric:<fabric_type>

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Selected field descriptionsField Value Fixed or

VariableDescription

pm type SPM Variable PM type

pm number 0-2047 Variable PM number

Circuit Pack Type CEM, OC-3, DPS,DLC, VSP

Variable Circuit pack types

The voice signal processor (VSP) maynot apply to all markets.

Circuit Pack Number 0-27 Variable Circuit pack number

Fault Description Variable Describes protection switch failure;table 64 characters; size is 64 bytes

Reason alpha Variable The reason for the device protectionswitch failure.

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM332Log report SPM332 is generated when stability or screening for REXtesting on an SPM fails.

Remedial actionRefer to theAlarm Clearing and Performance Monitoring Procedures.

AttributesAttribute Value

Severity Indeterminate

FormatMSH10_I06BE SPM332 APR30 02:24:08 5081 TBL SPM REX Aborted

SPM: 6 Type : SMG4

Reason: Stability check on CEM 0 failed

ISTb state

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Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM333Log report SPM333 is generated when the REX test on the SPM fails.

If the reason in SPM333 log is RESET, OOS Test, or RTS step, thencollect NODE500 and NODE600 logs. A SYSB alarm is raised on the MAPdisplay, and a PM Alarm Banner is updated.

Remedial actionUse commands "querypm flt" and "querypm flt reason" to check whatactive alarms are on the SPM. Also refer to theAlarm Clearing andPerformance Monitoring Procedures.

AttributesAttribute Value

Severity Indeterminate

FormatMSH10_I06BE SPM333<mmmdd hh:mm:ss><ssdd>TBL SPM REX Failed

SPM:<spm_number>Type :<spm_variant>

Reason:<reason>

Selected field descriptionsField Value Fixed or

VariableDescription

SPM REX Failed Constant Variable Indicates that the REX test on an SPMnode failed.

Node type Constant Variable Indicates that the node type for thislog is SPM.

Node number 0-85 Variable SPM number

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Field Value Fixed orVariable

Description

Type alphanumeric stringup to 6 characters inlength

Variable Indicates the variant of the SPM.

Reason 3 lines of variabletext, each lineconsisting of 44characters maximum

Variable One of the following reasons why theREX test failed:

• RESET step failed

• OOS test step failed

• RTS step failed

• CEM drops to SYSB or does notcome to Insv state during post-RTS wait period

• SWACT step failed (eitherrejected for failed from localagent)

• Active CEM drops SysB/IstBduringREX duration on that SPM

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM334Log report SPM334 generates whenever an alternate synchronizationsource is not available and the timing configuration no longer conforms toSONET specifications. Outside of SONET specifications, call qualitydegrades. Alarm severity is provisioned.

Remedial actionTake action to restore the timing configuration within SONETspecifications.

AttributesAttribute Value

Severity Warning

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FormatMSH10_I06BE ** SPM334 APR21 14:28:24 7756 INFO SPM ClockPerformance Out Of Spec

Location: SPM: 2 CEM: 0

Reason: No suitable network carriers available for sync.

Alarm: CLKOOS

Action: Raise

Location: SPM 2 Type: IW Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM335Log report SPM335 generates when a device has a protection switchfailure.

Remedial actionn/a

AttributesAttribute Value

Severity Indeterminate

FormatMSH10_I06BE ** SPM335 APR22 13:06:08 7310 TBL Device Spare

Location: SPM : 6 ATM : 1

Status : Alarm Raised

Description: No spare devices in this protection group.

Location: SPM 6 Type: SMG4 Fabric: ATM

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Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM336Log report SPM336 indicates that the clock oscillator tuning range hasreached 90% of the maximum range. Correlates to a VCXO90 alarm.

Remedial actionIf the clock range is between 70% and 90%, no immediate action isrequired, but consider replacing the common equipment module (CEM). Ifthe clock range exceeds 90%, replace the CEM.

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE ** SPM336 APR21 14:24:47 7732 INFO Clock Range

Location: SPM: 7 CEM: 1

Reason: Clock oscillator tuning range has reached 90%.

Alarm: VCXO90

Action: Raise

Location: SPM 7 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

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Associated OM registers

SPM337Log report SPM337 indicates that the SPM has entered Holdover.Correlates with SPM637.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE ** SPM337 APR21 14:32:34 7795 INFO SPM HasEntered Holdover

Location: SPM: 7 CEM: 1

Reason: No available sync references.

Alarm: HOLDOVR

Action: Raise

Location: SPM 7 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM338Log report SPM338 indicates that the SPM has been in Holdover over 24hours. This log correlates with SPM638.

Remedial actionn/a

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AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE ** SPM338 APR21 14:33:54 7801 INFO SPM Has BeenIn Holdover Over 24 Hours

Location: SPM: 2 CEM: 0

Reason: No available sync references.

Alarm: HLDOVR24

Action: Raise

Location: SPM 2 Type: IW Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM339Log report SPM339 indicates that the clock oscillator tuning range hasreached 70% of the maximum range. Correlates to a VCXO70 alarm.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE * SPM339 APR21 14:27:48 7749 INFO Clock Range

Location: SPM: 7 CEM: 1

Reason: Clock oscillator tuning range has reached 70%.

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Alarm: VCXO70

Action: Raise

Location: SPM 7 Type: SMG4 Fabric: ATM

MSH10_I06BE SPM339 APR21 14:27:55 7750 INFO Clock Range

Location: SPM: 7 CEM: 1

Reason: Clock oscillator within nominal tuning range.

Alarm: VCXO70

Action: Clear

Location: SPM 7 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM340Log report SPM340 generates during a computing module (CM) warmswitch of activity (SWACT). The CM sends a message to both commonequipment modules (CEM) in the Spectrum to update the existing EXECSto those that correspond to the new CM load. If the update fails, this loggenerates.

Remedial actionManually busy the SPM, then return it to service.

AttributesAttribute Value

Severity Indeterminate

Format<office>SPM340<date><time><sequence number><severity>

SPM<spm number>

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Failed to send EXECS to CEM<cem number>

Selected field descriptionsField Value Fixed or

VariableDescription

spm number 0 to 63 Variable SPM where CM SWACT messagefailed

cem number 0 to 1 Variable CEM where CM SWACT messagefailed

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM341The SPM341 log report generates when a Sync Resource Module (SRM)in an MG 4000 enters a holdover condition.

Remedial actionFollow the procedureClearing an SRM HLDOVR alarm, located inNN10076-911 (MG 4000 Fault Management).

AttributesAttribute Value

Severity Warning

Format<office><severity>SPM341<timestamp><ssdd>INFO SyncRM EnteredHoldover

Alarm:<Alarm name>

Action: Alarm Raised

Location:<SPM #>Type:<SPM type>Fabric:<switching type>

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Selected field descriptionsField Value Fixed or

VariableDescription

TimeStamp mmmddhh:mm:ss.eee

Variable The time the alarm was raised.

Location SPM 0-85 Variable The MG 4000 where the alarmoccurred.

Alarm Name HLDOVR Variable The name of the alarm that generatedthe log report, HLDOVR

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM342The SPM342 log report generates when a Sync Resource Module (SRM)in an MG 4000 enters a holdover condition for 24 hours.

Remedial actionFollow the procedureClearing an SRM HLDOVR24 alarm, located inNN10076-911 (MG 4000 Fault Management).

AttributesAttribute Value

Severity Warning

Format<office><severity>SPM342<timestamp><ssdd>INFO SyncRM EnteredHoldover 24

Alarm:<Alarm name>

Action: Alarm Raised

Location:<SPM #>Type:<SPM type>Fabric:<switching type>

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Selected field descriptionsField Value Fixed or

VariableDescription

TimeStamp mmmddhh:mm:ss.eee

Variable The time the alarm was raised.

Location SPM 0-85 Variable The MG 4000 where the alarmoccurred.

Alarm Name HLDOVR24 Variable The name of the alarm that generatedthe log report, HLDOVR24

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM344The SPM344 log report generates when a Sync Resource Module (SRM)in an MG 4000 experiences a loss of BITS redundancy (LOR) alarm.

Remedial actionFollow the procedureClearing an LOR Level Alarm, located inNN10076-911 (MG 4000 Fault Management).

AttributesAttribute Value

Severity Indeterminate

Format<office><severity>SPM344<timestamp><ssdd>TBL Loss of BITSRedundancy

Alarm:<Alarm name>

Action: Alarm Raised

Location:<SPM #>Type:<SPM type>Fabric:<switching type>

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Selected field descriptionsField Value Fixed or

VariableDescription

TimeStamp mmmddhh:mm:ss.eee

Variable The time the alarm was raised.

Location SPM 0-85 Variable The MG 4000 where the alarmoccurred.

Alarm Name LOR Variable The name of the alarm that generatedthe log report, LOR.

Active message examplen/a

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Associated OM registers

SPM350Log report SPM350 generates to warn of a potential for resourceexhaustion of one specific resource type on a specific SPM node. The logis also output when the alarm goes to the off state. It is an alarmed log thatis generated to indicate the corresponding SPM node-level alarm changedstate.

Outputs are resource type, SPM node number, and number of resources ofthat type currently free and in use.

Default severity is minor. However, this can be changed through tablecontrol. The default low-water-mark is 60% of the pool size, and this canbe changed byway of datafill. When the low-water-mark is reached, thealarm and alarmed log are generated. Thresholds are changed in tableMNNODE.

In order to avoid flooding the computing module (CM) with logs when callprocessing is operating near the threshold and repeatedly crossing it, localSPM resource management implements a latching algorithm that waitsbefore outputting the next change in the alarm state if the previous stateoccurred within ten seconds.

An OM register is pegged every time the low-water-mark threshold hasbeen crossed.

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Local SPM resource management also ensures that the alarm does not getstuck on or off.

The log is given for each resource type.

Remedial actionWhen the alarm goes on, the expected action is to provision for extracapacity by adding one or more RMs to the affected SPM; add anotherSPM to the office if the SPM in trouble is fully loaded; or to decrease thecall rate on the node.

AttributesAttribute Value

Severity Minor

FormatMSH10_I06BE * SPM350 APR22 15:18:33 9127 TBL Resource AlarmState Changed

ALARM_STATE = ON

POOL = ECAN

SPM_NUM = 5

NUM_FREE = 25

NUM_INUSE = 75

Location: SPM 5 Type: SMG4 Fabric: ATM

Selected field descriptionsField Value Fixed or

VariableDescription

ALARM_STATE ON, OFF Variable An indication of whether the alarm hasgone on or off

RESOURCE_TYPE ECAN COTTONESYN DTMF MF

Variable The resource type of the pool that isbeing depleted. They are

• echo canceller

• CCS7 continuity testers

• tone synthesizers

• DTMF receivers

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Field Value Fixed orVariable

Description

NUM_FREE 0-32767 Variable Number of free or unallocatedresources in the pool at the time ofthreshold crossing

NUM_INUSE 1-32767 Variable Number of resources in use at thetime of threshold crossing

Active message examplen/a

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Associated OM registers

SPM352The SPM352 log report generates when an MG 4000 equipped with dualSync Resource Modules (SRMs) enters a Stratum 3E Holdover alarmstatus which indicates that both SRMs are in an ST3E holdover state.

Remedial actionFollow the procedureClearing a ST3EHLD alarm, located in NN10076-911(MG 4000 Fault Management).

AttributesAttribute Value

Severity Indeterminate

Format<office><severity>SPM352<timestamp><ssdd>TBL SPM EnteredST3E

Holdover

Alarm:<Alarm name>

Action: Alarm Raised

Location:<SPM #>Type:<SPM type>Fabric:<switching type>

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Selected field descriptionsField Value Fixed or

VariableDescription

TimeStamp mmm ddhh:mm:ss.eee

Variable The time the alarm was raised.

Location SPM 0-85 Variable The MG 4000 where the alarmoccurred.

Alarm Name ST3EHLD Variable The name of the alarm that generatedthe log report, ST3EHLD.

Active message examplen/a

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Associated OM registers

SPM353Log report SPM353 indicates that both of the Sync RMs are in holdover for24 hours, so the SPM has entered Stratum 3E Holdover24. AlarmST3EHLDOVR24 is raised. Correlates with SPM653.

Remedial actionn/a

AttributesAttribute Value

Severity Indeterminate

FormatMSH10_I06BE *** SPM353 APR22 11:47:20 7132 TBL SPM EnteredST3E Holdover24

Location: SPM: 6

Alarm: ST3EHD24

Action: Alarm Raised

Location: SPM 6 Type: SMG4 Fabric: ATM

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Active message examplen/a

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Associated OM registers

SPM354The SPM354 log report generates when both Sync Resource Modules(SRMs) in an MG 4000 are out-of-service which places the active CEM inan SMC Holdover (SMCHLD) alarm status.

Remedial actionFollow the procedureClearing an SMCHLD alarm, located in NN10076-911(MG 4000 Fault Management).

AttributesAttribute Value

Severity Indeterminate

Format<office><severity>SPM354<timestamp><ssdd>TBL SPM Entered SMC

Holdover

Alarm:<Alarm name>

Action: Alarm Raised

Location:<SPM #>Type:<SPM type>Fabric:<switching type>

Selected field descriptionsField Value Fixed or

VariableDescription

TimeStamp mmm ddhh:mm:ss.eee

Variable The time the alarm was raised.

Location SPM 0-85 Variable The MG 4000 where the alarmoccurred.

Alarm Name SMCHLD Variable The name of the alarm that generatedthe log report, SMCHLD.

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Active message examplen/a

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Associated OM registers

SPM355The SPM355 log report generates when both Sync Resource Modules(SRMs) in an MG 4000 are out-of-service due for 24 consecutive hourswhich places the CEM into an SMC Holdover 24 (SMCHLD24) alarmstatus.

Remedial actionFollow the procedureClearing an SMCHLD24 alarm, located inNN10076-911 (MG 4000 Fault Management).

AttributesAttribute Value

Severity Indeterminate

Format<office><severity>SPM355<timestamp><ssdd>TBL SPM Entered SMC

Holdover24

Alarm:<Alarm name>

Action: Alarm Raised

Location:<SPM #>Type:<SPM type>Fabric:<switching type>

Selected field descriptionsField Value Fixed or

VariableDescription

TimeStamp mmm ddhh:mm:ss.eee

Variable The time the alarm was raised.

Location SPM 0-85 Variable The MG 4000 where the alarmoccurred.

Alarm Name SMCHLD24 Variable The name of the alarm that generatedthe log report, SMCHLD24.

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Associated OM registers

SPM356The SPM356 log report generates when one Sync Resource Module(SRM) in an MG 4000 is out-of-service which raises an SPM Loss of Clockunit Redundancy (LOCUR) alarm.

Remedial actionFollow the procedureClearing a LOCUR alarm, located in NN10076-911(MG 4000 Fault Management).

AttributesAttribute Value

Severity Indeterminate

Format<office><severity>SPM356<timestamp><ssdd>TBL SPM Loss ofClock Unit

Redundancy

Alarm:<Alarm name>

Action: Alarm Raised

Location:<SPM #>Type:<SPM type>Fabric:<switching type>

Selected field descriptionsField Value Fixed or

VariableDescription

TimeStamp mmmddhh:mm:ss.eee

Variable The time the alarm was raised.

Location SPM 0-85 Variable The MG 4000 where the alarmoccurred.

Alarm Name LOCUR Variable The name of the alarm that generatedthe log report, LOCUR.

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Active message examplen/a

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Associated OM registers

SPM357The SPM357 log report generates when an MG 4000 experiences non-critical faults on more than two of the four BITS Links and raises an SPMTiming Link Degradation (SPMSRMNTD) alarm.

Remedial actionFollow the procedureClearing an SPMSRMNTD alarm, located inNN10076-911 (MG 4000 Fault Management).

AttributesAttribute Value

Severity Critical

Format<office><severity>SPM357<timestamp><ssdd>TBL SPM Inputtiming Signal

Degradation

Alarm:<Alarm name>

Action: Alarm Raised

Location:<SPM #>Type:<SPM type>Fabric:<switching type>

Selected field descriptionsField Value Fixed or

VariableDescription

TimeStamp mmmddhh:mm:ss.eee

Variable The time the alarm was raised.

Location SPM 0-85 Variable The MG 4000 where the alarmoccurred.

Alarm Name SPMSRMNTD Variable The name of the alarm that generatedthe log report, SPMSRMNTD.

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Associated OM registers

SPM358The SPM358 log report generates when a timing reference field change inthe MNNODE table, between LINE and EXTERNAL, fails and causes anSPM Timing Reference Source Fail (TMCFAIL) alarm.

Remedial actionFollow the procedureClearing a TMCFAIL alarm, located in NN10076-911(MG 4000 Fault Management).

AttributesAttribute Value

Severity Indeterminate

FormatMSH10_I06BE *** SPM358 APR22 09:02:17 4568 TBL SPM TimingMode Change

Fail

Location: SPM: 6

Reason: ATM STS3 Carrier Clock Degradation Reported

Alarm: TMCFAIL

Action: Alarm Raised

Location: SPM 6 Type: SMG4 Fabric: ATM

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Associated OM registers

SPM370Log report SPM370 indicates an SPM health monitor event. Connectionerrors have been corrected by the DLC Audit. This log correlates withSPM670.

Remedial actionn/a

AttributesAttribute Value

Severity Indeterminate

FormatMSH10_I06BE SPM370 APR22 14:42:17 8730 FLT SPM HealthMonitor Event

Location: SPM : 5 CEM : 1 active

Status : Info

Fault : CEM Swact due to excessive PTS trunks in lockout orRMB

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Associated OM registers

SPM399The SPM399 log generates when an SPM-based node enters or leaves anoverload condition caused by peak traffic levels that are in excess of theSPM engineering limit.

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In addition to the log report, a Maintenance in Progress (MIP) indicatorappears when the CEM is posted using MAPCI. The text shown in the flagconsists of one of the following:

• Check Overload OMs

• Ovld Pending

• Ovld

The SMP399 log text contains four reasons that represent the loggeneration cause. The following table defines those reasons.

When the log reason is "Overload OMs initiated," then the CPU occupancymeets or exceeds; or falls below 75%:

• Meets or exceeds - the MIP indicator appears at the active CEM MAPlevel; no effect on call processing; no alarms

• Falls below - new calls no longer go into queue

When the log reason is "CEM in Overload Pending state," then the CEM iseither approaching or has recovered from an overload condition. In bothinstances, new calls are placed in queue:

• Approaching - occupancy meets or exceeds the CPU threshold of 88%;call flow control is initiated; messages from new calls are queued

• Recovered - the backlog of queued calls has been processed; the CEMchanges back to In-Service (INSV); call flow control continues

When the log reason is "CEM experiencing Overload," then 2% of callshave been lost or a call has been delayed by flow control for greater thanfour seconds; the CEM state changes to In-Service Trouble (ISTB).

When the log reason is "Overload Cleared," then CPU occupancy hasdropped below 60%.

Remedial actionWhen the reason is "overload pending" then check SPMACT andSPMOVLD OMs.

When the reason is "overload" then contact your next level of support.

Otherwise, no action is required.

AttributesAttribute Value

Severity Indeterminate

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FormatMG4K107BH ** SPM366<mmmdd hh:mmm:ss seq#>TBL SPM OverloadReport

SPM<xx>CEM<y>:<Activity><state>Time:<hh:mm:ss.SSS>

Reason:<Reason string>

Prev:<previous state>Curr:<current state>Diagnostic:<#HHHH>

Action:<Action string>

Location: SPM<SPMNUM>Type:<SPM Class>Fabric:<Fabric>

Selected field descriptionsField Value Fixed or

VariableDescription

y 0,1 Variable The CEM number of the SPM forwhich the log is generated.

Activity A,I Variable The CEM activity status, either activeor inactive.

State INSV, ISTB, MANB,SYSB

Variable The CEM service state.

Reason *Overload OMsinitiated *CEM inOverload Pendingstate *CEMexperiencingOverload *OverloadPending cleared*Overload cleared

Variable The four possible reasons associatedwith the log generation. The first threereasons are for error scenarios andthe fourth is for the error-clearingscenario.

Prev *None *Monitor OMs*Overload Pending*Overload

Variable The overload condition of the SPM-based node before the error/error-clearing event occurred.

Curr *None *Monitor OMs*Overload Pending*Overload

Variable The current overload condition of theSPM-based node at the time the logwas generated.

Diagnostics #0000 to #FFFF Variable Reserved for Nortel Networks supporttroubleshooting.

Active message examplen/a

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Associated OM registers

SPM500Log report SPM500 generates when a device changes states, such asfrom inactive to active.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE * SPM500 APR22 10:28:43 5224 INFO Device StateChange

Location: SPM : 6 DSP : 0

From : InSv (Active)

To : ISTb (Inactive)

Location: SPM 6 Type: SMG4 Fabric: ATM

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Associated OM registers

SPM501Log report SPM501 generates when the clock mode changes from sync,freerun, holdover, or acquire to sync, freerun, holdover, or acquire. Alarmseverity is provisioned.

This log is not generated when the clock mode changes fromsynchronization to holdover. See log SPM332 for more information.

Remedial actionn/a

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AttributesAttribute Value

Severity Warning

FormatMSH10_I06BR SPM501 JUN11 17:08:22 1802 INFO Sync OperationMode Change

Location: SPM: 6 SRM : 1

Reason: SRM changed modes from Sync to Holdover

Location: SPM 6 Type: SMG4 Fabric: ATM

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Associated OM registers

SPM502Log report SPM502 generates when the local common equipment module(CEM) software sends a single alarm report. The alarm report generateswhen an ATM Connection changes state in the local. This state changemust be propagated to the core. Once propagated, the core reflects thestate change in its state database and the MAP display and then generatesthis log report.

Remedial actionThis log generates if an alarm condition occurs or an alarm conditionclears. Usually, the condition is generated by the far-end ATM edge switch.

SET--no action required. The trunks associated with this connection aretaken out-of-service (OOS) by ATM maintenance.

CLEAR--no action required. The trunks associated with this connection arereturned to service by ATM maintenance.

AttributesAttribute Value

Severity Indeterminate

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FormatThe format for log report SPM502 is as follows:

SPM Number<0 to 63>

Connection Number<0 to 181>

From State<InSv, Almd, CAlm, COOS, UnEq>

To State<InSv, Almd, CAlm, COOS, UnEq>

Alarm ID<0 to 255>

Alarm Name<8 character string>

Alarm Reason<50 character string>

The local CEM generates the "Alarm ID" value; however, thecore has no knowledge of the contents other than the range.

The local CEM generates the "Alarm Name" and "Alarm Reason"strings; however, the core has no knowledge of the contents.

Selected field descriptionsField Value Fixed or

VariableDescription

SPM Number 0 to 63 Variable This is the SPM number as datafilledin table MNNODE.

Connection Number 0 to 181 Variable This is an external connection numberprovisioned.

From State InSv, Almd, CAlm,COOS, UnEq

Variable This is a string which represents theATM Connection state we arechanging from.

To State InSv, Almd, CAlm,COOS, UnEq

Variable This is a string which represents theATM connection state we arechanging to.

Alarm ID 0 to 255 Variable This is a BYTE value that the localCEM generates to represent an alarmgenerating on a particular connection.Note: Multiple alarms can generate onthe same connection.

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Field Value Fixed orVariable

Description

Alarm Name Determined by thelocal CEM software

Variable This string represents the ATMconnection alarm name. It can haveup to 8 characters. The local CEMgenerates the string.

Alarm Reason Determined by thelocal CEM software.The string passed upby the local CEM is32 characters inlength. When itreaches the coreeither "detected" or"cleared" is added tothe end of the string.

Variable This string represents the ATMconnection alarm reason. It can haveup to 50 characters. The local CEMgenerates the string.

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Associated OM registers

SPM503Log report SPM503 generates when the associated carrier on an SPMgoes out-of-service (OOS) and signals the Asynchronous Transfer Mode(ATM) Maintenance of the carrier state change. When this carrier goesOOS, change the state of every connection associated with that carrier. Upto 84 connections may require a state change. In order to eliminate thelarge number of logs, only one log generates to indicate the problem.

Remedial actionCorrect the problem that has occurred in the carrier.

AttributesAttribute Value

Severity Indeterminate

FormatSPM Number<0 to 63>

Carrier Number<0 to 181>

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Log Reason<50 character string>

Log Results<56 character string>

Selected field descriptionsField Value Fixed or

VariableDescription

SPM Number 0 to 63 Variable The is the SPM number as datafilledin table MNNODE.

Carrier Number 0 to 181 Variable The is the Carrier number as datafilledin table MNHSCARR.

Log Reason Parent Carrier hasgone OOS or Parentcarrier has returned toservice

Variable The first string indicates the parentSTS3cP Carrier has gone OOS. Thisresults in all the ATM connectionsassociated with that carrier to goCOOS or CAlm. The second stringindicates the STS3cP carrier hasreturned to service. This results in theATM connections going InSv or Almd.

Log Results All ATM connectionson this carrier havegone COOS/CAlm orAll ATM connectionson this carrier havegone InSv/Almd

Variable The first string results from theSTS3cP carrier going OOS. Thesecond string results from the STS3cPcarrier returning to service.

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Associated OM registers

SPM504Log report SPM504 generates for the Spectrum Peripheral Module (SPM)when both of the associated Asynchronous Transfer Mode (ATM)Resource Module (RM) devices on an SPM go out-of-service (OOS) andthe Integrated Device Maintenance (IDM) signals ATM Maintenance of thedevice state change. When these devices go OOS, change the state ofevery Connection associated with that device. Up to 84 connections mayrequire a state change. In order to eliminate the large number of logs, onlyone log generates to indicate the problem.

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Remedial actionCorrect the problem that has occurred in the ATM RM device.

AttributesAttribute Value

Severity Indeterminate

FormatSPM Number<0 to 63>

Log Reason<50 character string>

Log Results<56 character string>

Selected field descriptionsField Value Fixed or

VariableDescription

SPM Number 0 to 63 Variable The is the SPM number as datafilledin table MNNODE.

Log Reason Both ATM RMdevices have goneOOS or The activeATM RM device hasreturned to service

Variable The first string indicates that bothATM RM devices have gone OOS.This results in all the ATMconnections associated with that RMdevice to go COOS. The secondstring indicates at least one ATM RMdevice has returned to service. Thisresults in the ATM connections goingInSv.

Log Results All ATM connectionson this device havegone COOS or AllATM connections onthis device have goneINSV

Variable The first string results from both RMdevices going OOS. The secondstring results from at least one ATMRM device returning to service.

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Associated OM registers

SPM510Log report SPM510 indicates a PM Timing Mode change indicating a lineto external and vice versa.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE SPM510 APR21 14:17:23 7661 INFO Sync ReferenceSwitch

Location: SPM: 7 CEM: 0

Reason: System switch: from ATM 1 to CEM 1 SYS FP

Location: SPM 7 Type: SMG4 Fabric: ATM

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Associated OM registers

SPM600Log report SPM600 generates for the DMS-Spectrum Peripheral Module(SPM) when the message switch (MS) changes modes and is not able tonotify the in-service SPM of the mode change.

Remedial actionn/a

AttributesAttribute Value

Severity Indeterminate

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FormatSPM600<alarm>: MS Mode Change

SPM:<#>CEM:<$>

Reason: MS changed modes and was not able to notify

the SPM.

Selected field descriptionsField Value Fixed or

VariableDescription

# 0-63 Variable Node number

$ 0-1 Variable Unit number

Active message examplen/a

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Associated OM registers

SPM605An SPM605 log report generates when the SPMRESALIGN tool excludesa resource module (RM) protection group from the Resource Module ID-ProtWhom ID (RMID-PWID) alignment process due to one of the followingreasons:

• PWID duplication

• an invalid RM state

• a sparing failure

Remedial actionFollow the actions described in the log.

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE SPM605<mmmdd hh:mm:ss seq#>INFO RMID-PWIDAlignment

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Prot group:<PROT_GRP>

Prot grp id:<PROT_GRPID>

Result: Not Aligned

Reason:<REASON>

Action:<ACTION>

Location: SPM<SPMNUM>Type:<SPM Class>Fabric:<Fabric>

Selected field descriptionsField Value Fixed or

VariableDescription

Prot group alpha numeric Variable This field displays the SPM-basednode and number; and the RMprotection group type. For example,SPM 1 VSP.

Prot grp id numeric Variable This field displays the identificationnumber of the protection group thatwas excluded from the alignmentprocess.

Result Not Aligned Variable This field indicates the ProtectionGroup alignment failure.

Reason *PWID duplication*VSP # not in INSV/ISTB *Unsuccessfulsparing

Variable This field displays the reason for thealignment failure.

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Associated OM registers

SPM610Log report SPM610 is generated whenever an SPM node and SSM valuechanges.

Remedial actionn/a

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AttributesAttribute Value

Severity Warning

FormatMSH10_I06BR SPM610 JUN11 17:08:22 1800 INFO ReferenceQuality Change

Location : SPM : 6 SRM : 1

From SSM : STU

To SSM : S3E

Location: SPM 6 Type: SMG4 Fabric: ATM

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Associated OM registers

SPM611Log report SPM611 indicates that a reference node switch has occurredeither manually or through the system.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatOLSC_06BB SPM611 FEB26 05:06:24 2582 INFO SYNC ReferenceNode Switch

From : SPM : 0 SRM

To : SPM : 1 SRM

Source : Manual

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Location: SPM 0 Type: IW Fabric: ATM

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Associated OM registers

SPM619The SPM619 log report generates for a Frame Supervisory Panel (FSP)alarm if an FSP_REMOTE_SMG4 scan function exists in the ALMSC tableand the report field is set to "Y". A log is generated whenever an FSPalarm is raised or cleared on a remote MG 4000.

Information regarding frame location captured in the SPM619 log appearsonly for remote MG 4000 nodes.

Remedial actionActions vary based on the information available in the log.

AttributesAttribute Value

Severity Warning

FormatMG4K106BT ** SPM619 MAY28 14:04:26 1370 INFO Remote MG4KFault Details

Alias : SPM_67 Floor : 1 Row : C Frame No : 1

Frame Pos : 13 Fault : FAN Alarm : Raised

Location: SPM 67 Type: SMG4 Fabric: ATM

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Associated OM registers

SPM625The SPM625 log report is generated when crossover message channelsare not configured for SPMs.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH3XAPT SPM625 mmmdd hh:mm:ss ssdd INFO SPM XOVER

NonConformity Report

This office has 2 SPMs that do not have crossover

message channels configured.

Crossover message channel configuration is

recommended for all DS-512 connected SPMs.

Please refer to Crossover Messaging IM 65-7644 or

contact the next level of support.

The following nodes are not in message channel

crossover mode:

SPM 8 SPM 9

Active message examplen/a

Clear message examplen/a

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Associated OM registers

SPM630Log report SPM630 generates for the DMS-Spectrum Peripheral Module(SPM) when a successful sparing event occurs.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE SPM630 APR21 13:11:31 5478 INFO DeviceProtection Switch

Location : SPM : 6 OC3 : 1

Description: Automatic switch from OC3 0 to OC3 1.

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM632Log report SPM632 is generated when the REX test on the SPM starts.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

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FormatMSH10_I06BE SPM632 APR30 02:24:08 5080 INFO SPM REX starttime

SPM: 6 Type : SMG4

Reason: Rex started at APR 30 02:24:08

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM637Log report SPM637 indicates that the clock mode has changed fromHoldover to Sync. Correlates with the HLDOVR alarm.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE SPM637 APR21 14:32:43 7796 INFO SPM Has ExitedHoldover

Location: SPM: 7 CEM: 1

Reason: Sync has been restored.

Alarm: HOLDOVR

Action: Clear

Location: SPM 7 Type: SMG4 Fabric: ATM

Active message examplen/a

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Clear message examplen/a

Associated OM registers

SPM638Log report SPM638 indicates that the SPM recovers from the 24 hourHoldover state. The clock mode changes from Holdover to Sync.Correlates to the HLDOVR24 alarm.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE SPM638 APR21 14:34:15 7803 INFO SPM Has Exited24 Hour Holdover

Location: SPM: 2 CEM: 0

Reason: Sync has been restored.

Alarm: HLDOVR24

Action: Clear

Location: SPM 2 Type: IW Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM641The SPM641 log report generates when a Sync Resource Module (SRM)in an MG 4000 exits from a holdover alarm condition.

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Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BR SPM641 JUN12 18:33:11 2516 INFO SyncRM ExitedHoldover

Location: SPM: 6 SRM: 1

Alarm: SRMHLDOV

Action: Alarm Cleared

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM642Log report SPM642 indicates that a SyncRM has exited 3E Holdover 24state.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BR SPM642 JUN12 18:33:11 2517 INFO SyncRM ExitedHoldover 24

Location: SPM: 6 SRM: 1

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Alarm: SRMHLD24

Action: Alarm Cleared

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM644The SPM644 log report generates when a Sync Resource Module (SRM)in an MG 4000 a loss of BITS redundancy (LOR) alarm clears.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BR SPM644 JUN11 17:08:22 1799 INFO Loss Of BITSRedundancy Cleared

Location: SPM: 6 SRM: 1

Alarm: SRMLOR

Action: Alarm Cleared

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

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Associated OM registers

SPM645Log report SPM645 generates the Link Protocol and Messaging InterfaceController (LPMIC) Event Report. This log is generated on every CEM andtransported to the core. This log is also generated periodically andwhenever the number of events crosses a threshold value.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE SPM645 APR22 01:41:12 1755 INFO LPMIC EventReport

SPM 2 CEM 1 : A

Port Event Occurrences Start Time End Time

2 #0000 8 01:36:26.085 01:40:57.785

3 #0000 11 01:36:25.000 01:40:57.350

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM650Log report SPM650 indicates that a successful in-service loadingprocedure has occurred.

Remedial actionn/a

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AttributesAttribute Value

Severity Indeterminate

FormatMSH10_I06BE SPM650 APR22 09:24:26 4779 PASS

SPM Device Loader Success

Report: 1 OF 1

Device: SPM 6 ATM 1 Activity : I

Result: Passed

Load File: ATC19AY_010024

Elapsed Time: 00:12:14

KiloByte Loaded: 8694

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM651Log report SPM651 indicates that an in-service loading procedure hasfailed.

Remedial actionn/a

AttributesAttribute Value

Severity Indeterminate

FormatMSH10_I06BE * SPM651 APR22 09:30:42 4838 FAIL

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SPM Device Loader Failure

Report: 1 OF 1

Device: SPM 6 ATM 1 Activity : I

Result: Failed

Load File: ATC19AY_010024

Elapsed Time: 00:00:58

Failure Reason: Loading Aborted

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM652Log report SPM652 indicates that the SPM has exited Stratum 3EHoldover. Alarm ST3EHLDOVR is cleared.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE SPM652 APR21 15:04:40 8099 INFO SPM Exited ST3EHoldover

Location: SPM: 6

Alarm: ST3EHLD

Action: Alarm Cleared

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Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM653Log report SPM653 indicates that the SPM has exited Stratum 3EHoldover24. Alarm ST3EHLDOVR24 is cleared.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06B ESPM653 APR22 11:02:07 0501 INFO SPM Exited ST3E

Holdover24

Location: SPM: 6

Alarm: ST3EHD24

Action: Alarm Cleared

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

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Associated OM registers

SPM654The SPM654 log report generates when at least Sync Resource Modules(SRM) in an MG 4000 returns to service from an active CEM in an SMCHoldover (SMCHLD) alarm status.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE SPM654 APR21 13:11:11 5361 INFO SPM Exited SMCHoldover

Location: SPM: 6

Alarm: SMCHLD

Action: Alarm Cleared

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM655The SPM655 log report generates when at least one Sync ResourceModule (SRM) in an MG 4000 returns to service from a 24 consecutivehours out of service condition which placed the CEM into an SMCHoldover 24 (SMCHLD24) alarm status.

Remedial actionn/a

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AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE SPM655 APR22 08:53:22 4473 INFO SPM Exited SMCHoldover24

Location: SPM: 6

Alarm: SMCHLD24

Action: Alarm Cleared

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM656The SPM656 log report generates when one Sync Resource Module(SRM) in an MG 4000 returns to service after an SPM Loss of Clock unitRedundancy (LOCUR) alarm.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BR SPM656 JUN11 17:08:52 1818 INFO SPM Loss ofClock Unit Redundancy Cleared

Location: SPM: 6

Alarm: LOCUR

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Action: Alarm Cleared

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM657Log report SPM657 indicates that the input timing signals degradation hascleared. Alarm SPMTLD is cleared.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE SPM657 APR22 08:59:24 4548 INFO SPM Node TimingDegradation -

Cleared

Location: SPM: 6

Alarm: SPMSRMNTD

Action: Alarm Cleared

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

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Associated OM registers

SPM658Log report SPM658 indicates that a PM timing mode change has occurredwith explicit reason (e.g. line to external due to manual request).

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE SPM658 APR22 09:03:14 4577 INFO SPM Timing ModeChange Fail -

Cleared

Location: SPM: 6

Alarm: TMCFAIL

Action: Alarm Cleared

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

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Associated OM registers

SPM660Log report SPM660 generates each time a continuous performancemonitored trunk member is involved in an answered echo cancellerenabled call. This data is sent to the computing module (CM) when the callis disconnected, resulting in the generation of the SPM660 log report. WithSP12, the performance data also generates under the following conditions.

• When enabling continuous performance monitoring for a range ofECAN based on its RM/RN, ensure that the OUTPUT is LOG or BOTH.

• SPMECMON <SPM#> <RM#> <1st RN#> <last RN#>ONOUTPUTLOG

• SPMECMON <SPM#> <RM#> <1st RN#> <last RN#>ONOUTPUTBOTH

• When enabling continuous performance monitoring for a range ofECAN based on trunk member, ensure that the OUTPUT is LOG orBOTH

• SPMECMON <CLLI> <1st member#> <last member#> ON OUTPUTLOG

• SPMECMON <CLLI> <1st member#> <last member#> ON OUTPUTBOTH

The ECAN performance data consists of Echo Return Loss (ERL) and thesum of Echo Return Loss Enhancement (ERLE) and Nonlinear ProcessingLoss (ANLP). This data is sent to the computing module (CM), whichresults in the generation of the SPM660 log report.

ECAN does not apply to all markets.

Use this log to collect data to detect potential echo cancellation or networktroubles.

Remedial actionData call detected

The echo canceller channel being monitored detected a data call.

Action: no action is required; this is not a problem.

Echo canceller not enabled

The echo canceller is not enabled.

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Action: no action is required.

Speech activity less than 30 seconds. Performance data not reliable

This is a warning message. Returned performance data represents a long-term average. Data is considered reliable when there is at least 30seconds of far-end speech activity.

Action: no action is required; this is the expected result.

Delay of loudest echo reflection is 255ms. Ecan is not converged

This message generates when an ECAN cannot converge. The messageusually indicates an ECAN configuration or a network problem.

Action: no action is required.

Potential network problem; ERL should be at least MERL

The ERL read from the echo canceller is less than MERL. This mayindicate a problem within the network. An ERL of at least MERL is requiredby the echo canceller if it is expected to cancel echo correctly.

Action: determine the reason why ERL is less than MERL, then correct it.

Echo canceller performance problem; ACOM less than datafilled value

This message generates when speech activity and MERL are withinnominal expected ranges, but ERL + ERLE is less than the value datafilledby the user in table SPMECAN. The message indicates a networkproblem.

Action: troubleshoot possible sources of echo cancellation problem, thencorrect it.

Echo canceller performing within expected limits

The received ERL and ERLE readings fall within the expected range ofERL greater than MERL and the sum of ERL and ERLE data is not lessthan 33 dB.

Action: no action is required; these are expected results.

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AttributesAttribute Value

Severity Warning

FormatSPM66C<date><time><seq num>INFO ECHO CANCELLER REPORT

<monitor mode><orientation>

MON TRK:<clli><mem>SPM<spm num><cct_no><CCt_tS>

RM:<rm num>RN:<rn num>

ASSOC TRK:<clli><mem>SPM<spm num><cct_no><cct_ts>

ECAN DATA

ERL: XX dB ERLE+ANLP: XX dB MERL: X dB ACOM: XX dB

Delay of Loudest Echo Reflection:<rfl_dla>

Near-End Far-End

Talk-time<ne_act><fe_act>

Signal level<ne_lvl><fe_lvl>

Bckgrnd Noise<ne_ns><fe_ns>

ECAN CONTROL PARAMETERS

TONDS TONMG TD mode S56KB AUTON NLP

<Y or N><Y or N><G.164 or G.165><Y or N><Y or N><Y or N>

NSMAT CNVRG ESTRS SOS TDINC LAW

<Y or N><Y or N><Y or N><Y or N><Y or N><uLaw or ALaw>

ECAN CURRENT STATE

DCDET DCNOW ENABLE CVRGD

<Y or N><Y or N><Y or N><Y or N>

<performance text>

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Note:ANLP may be 0 if NLP is off.

Selected field descriptionsField Value Fixed or

VariableDescription

monitor mode MONITOR Variable Continuous monitoring mode causesthis report to be generated

orientation value Near-End, Far-End Variable Echo canceller orientation

MON TRK: clli String Variable Reporting trunk CLLI group name

mem 0000-9999 Variable Reporting trunk CLLI group membernumber

spm num 00-63 Variable Reporting trunk member is assignedto this SPM number.

cct_no 00-181 Variable OC-3 DS1 as datafilled in tableTRKMEM

cct_ts 1-24 Variable OC-3 DS0 as datafilled in tableTRKMEM

rm num 1-28 (except 7-10,which are reserved forCEMs and OC3s)

Variable Reporting trunk member is assignedto this resource module

rn num 0-387 Variable Reporting trunk member is assignedto this resource number

ASSOC TRK: clli string Variable CLLI group name of the trunk memberis connected to reporting trunk

mem 0000-9999 Variable CLLI group member number of trunkconnected to reporting trunk

pm type SPM, DTC, DTCI,others

Variable Type of peripheral associated with thetrunk connected to the monitoredtrunk

pm num PM number Variable Trunk connected to reporting trunkmember is assigned to this PMnumber

cct_no 00-181 Variable Trunk connected to reporting trunkmember is assigned to this circuitnumber as datafilled in tableTRKMEM

cct_ts 1-24 Variable Trunk connected to reporting trunkmember is assigned to this time slotas datafilled in table TRKMEM

orientation Near-End, Far-End Variable Echo canceller orientation

ERL 00-70 Variable Echo return loss reading specified indecibels

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Field Value Fixed orVariable

Description

ERL measurements are not possiblewhen the echo canceller cannotconverge. The value reported in theSOS message is set to MERL - 3dB. Ifthis results in a negative value, zero isreported.

ERLE 00-70 Variable Echo return loss enhancementreading specified in decibels.

MERL 0, 3, 6 Variable Minimum ERL; datafilled in tableSPMECAN

ERL+ERLE 00-140 Variable Total loss of echo as a result of echocancellation. Default is 33 dB

rfl_dla 00-255 Variable The delay of the main reflection in theecho-path specified in milliseconds.This value is set to 255 if the echocanceller is not currently converged.

ne_act 00-255 Variable The number of seconds of near-endspeech activity since the beginning ofthe call. Activity greater than 255 isreported as 255.

fe_act 00-255 Variable The number of seconds of the far-endspeech activity since the beginning ofthe call. Activity greater than 255 isreported as 255.

ne_lvl -80-80 Variable Average near-end signal (voice) levelspecified in dBm. Valid only if ne_actis greater than 30 seconds.

fe_lvl -80-80 Variable Average far-end signal (voice) levelspecified in dBm. Valid only if fe_act isgreater than 30 seconds.

ne_ns -80-80 Variable The measured near-end absoluteaverage background noise level,specified in dBm

fe_ns -80-80 Variable The measured far-end absoluteaverage background noise level,specified in dBm

performance text Text string Variable Evaluation of echo cancellerperformance or reason ERL andERLE data not displayed. SeePerformance text explanations foractual text and reasons.

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Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM661Log report SPM661 generates for the DMS-Spectrum Peripheral Module(SPM) whenever a continuous monitoring ON/OFF command, or anSPMECMON AUTO command completes successfully.

The echo canceller (ECAN) does not apply to all markets.

This log also generates when one of the following events occur:

• an SPM with continuously monitored trunks is taken out of service

• a trunk selected for continuous monitoring is removed from datafill

• an RM selected for continuous monitoring is removed from datafill

With SP12 software release, this log also generates when the followingcommands are executed:

• SPMECMON <SPM#> <RM#> <1st RN#> <last RN#> ON OUTPUTLOG

• SPMECMON <SPM#> <RM#> <1st RN#> <last RN#> ON OUTPUTBOTH

• SPMECMON <SPM#> <RM#> <1st RN#> <last RN#> ON OUTPUTMAP

• SPMECMON <CLLI> <1st member#> <last member#> ON OUTPUTLOG

• SPMECMON <CLLI> <1st member#> <last member#> ON OUTPUTBOTH

• SPMECMON <CLLI> <1st member#> <last member#> ON OUTPUTMAP

Reply text explanation

An explanation of reply text strings possible for SPM661 logs are providedin the following paragraphs.

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Monitoring enabled for

This text is output when one of the following CLLI-based commands issuccessfully processed:

• Trunk: <clli> <mem> - SPM <spm num> <cct_no> <cct_ts>

Monitoring disabled for

This text is output when a CLLI-based SPMECMON OFF command issuccessfully processed:

• Trunk: <clli> <mem> - SPM <spm num> <cct_no> <cct_ts>

Monitoring disabled for (spm number)

This text is output when a SPM-based SPMECMON OFF command issuccessfully processed.

Automatic monitoring enabled for SPM (spm number)

When the SPMECMON AUTO ON command is issued, this log generatesto indicate enabling of automatic continuos monitoring.

Automatic monitoring disabled for SPM (spm number)

When the SPMECMON AUTO OFF command is issued, this log generatesto indicate disabling of automatic continuos monitoring.

Automatic monitoring is in TABLE mode for SPM (spm number)

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When the SPMECMON AUTO TABLE command is issued, this loggenerates to indicate automatic continuos monitoring is in table mode.

All monitoring disabled for system

This text is output when a system-based SPMECMON OFF command issuccessfully processed.

Remedial actionThis information log provides a history of successful SPMECMON ON,SPMECMON OFF, and SPMECMON AUTO command execution.

AttributesAttribute Value

Severity Warning

FormatSPM661<date><time><seq num>INFO ECHO CANCELLER REPORT

<reply text>

SPM:<spm num>RM:<rm num>RN:<rn num>

or

SPM:<spm num>RM:<rm num>SPM661<date><time><seq num>INFO ECHOCANCELLER REPORT

<reply text>

Trunk:<c11i><mem>- SPM<spmnum><cct_no><cct_ts>SPM661<date><time><seq num>INFO ECHOCANCELLER REPORT

<reply text>

SPM:<spm num>

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Selected field descriptionsField Value Fixed or

VariableDescription

reply text Text string Variable Function successfully processed bySPMECMON command

Trunk (optional): clli String Variable Reporting trunk CLLI group name

mem 0000-9999 Variable Reporting trunk CLLI group membernumber

spm num 00-63 Variable Reporting trunk member is assignedto this SPM number

cct_no 00-181 Variable OC-3 DS1 as datafilled in tableTRKMEM

cct_ts 1-24 Variable OC-3 DS0 as datafilled in tableTRKMEM

rm num 1-28 (except 7-10,which are reserved forCEMs and OC3s)

Variable Reporting trunk member is assignedto this resource module

rn num 0-387 Variable Reporting trunk member is assignedto this resource number

SPM (optional): spmnum

00-63 Variable SPM number specified inSPMECMON command

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM670Log report SPM670 generates an INFO log to report that the healthmonitor "CallCount PTS no setup fault" has been cleared. This logcorrelates with SPM370.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

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FormatMSH10_I06BE SPM670 APR22 16:29:29 0757 INFO SPM HealthMonitor Event

Location: SPM : 5 CEM : 1 active

Status : Excessive pts trunk lockout or RMB condition hascleared

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM680Log report SPM680 indicates low MBM Application Buffers.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE SPM680 APR25 01:52:20 6761 INFO MBM Appl Low

SPM: 6 CEM 1 : I

Application: MGFTSRTIN Buffer Size: 2048

Normal: 10 Peak: 10 Mtc Trigger: 0

In Use: 0 Hi Water: 4

------------------------------------------------

Pool Number In Use Hi Water In Use By

Size Buffers Total Mark Application

------------------------------------------------

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64 118 0 3 0

128 123 0 6 0

256 128 0 5 0

512 3486 1 4 0

1024 3348 0 1 0

2048 4347 39 64 4

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM681Log report SPM681 indicates low MBM Application Buffer Pools.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE SPM681 APR25 01:42:39 6684 INFO MBM Pool Low

SPM: 6 CEM 1 : I

Pool Size: 1024 Num Buffers: 3348

In Use: 65535 Hi Water: 2

-------------------------------------------------

Application In Use Normal Peak Mtc Trig

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-------------------------------------------------

HMONTASK 2 0 0 65535

DSAPPL 1 5 10 0

Location: SPM 6 Type: SMG4 Fabric: ATM

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM682The SPM682 log report generates when a manual reset is performed on acommon equipment module (CEM) or resource module (RM) in an SPM-based node due to the following conditions:

• a resetmod command initiates from the MAP

• a resetmod command completes

• a resetmod command fails

• a resetmod command aborts

• a reset via mate initiates on a CEM from the MAP

• a reset firmware initiates from the MAP

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatSPM682 mmmdd hh:mm:ss ssdd INFO RESETMOD

Location: SPM :<spm_number><cpk_type>:<cpk_number>

userid :<userid>

Description :<Description string>

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Location :<SPM node_no>Type:<spm_type>Fabric:<fabric_type>

Selected field descriptionsField Value Fixed or

VariableDescription

spm_number 0 through 85 Variable Identifies the number of the affectedSPM-based node.

cpk_type Text string Variable Identifies the type of circuit pack (CEMor RM).

cpk_number Numeric string Variable Identifies the number of the affectedCEM or RM.

Description string Text string Variable Describes the resetmod status as oneof the following:

• Resetmod Initiated

• Resetmod Completed

• Resetmod Aborted

• Resetmod Failed

• Resetmod Firmware Initiated

• Resetmod ViaMate Initiated

• Resetmod Rejected

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM683The SPM683 log report generates whenever a switch of activity (SWACT)occurs on a common equipment module (CEM) in an SPM-based node.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

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FormatSPM683 mmmdd hh:mm:ss ssdd INFO CEM Swact Trigger

Location: SPM :<spm_number>CEM :<unit number>

Swact Reason :<Description string>

Location :<SPM node_no>Type:<spm_type>Fabric:<fabric_type>

Selected field descriptionsField Value Fixed or

VariableDescription

spm_number 0 through 85 Variable Identifies the number of the affectedSPM-based node.

Unit number 0 or 1 Variable Identifies the number of the affectedCEM

Description string Text string Variable Describes the reason for CEMSWACT

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM684Log report SPM684 (Erase Flash) indicates that the:

• Erase flash task is initiated

• Erase flash task is completed

• Erase flash task failed

• Erase flash task is rejected

The log displays the CEM and SPM number on which the Eraseflcommand is executed. The userid of the craft who initiated the command isalso displayed.

The first log is generated when the craft issues an "Erasefl" command fromthe MAPCI CEM level. The second log is generated when the erase flashtask is successfully completed (Flash memory of CEM is erased). Theerase flash failed log is generated when the erase flash task fails. The lastlog is generated if the erase flash task is rejected.

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This log report helps to get the userid of the crafts who initiated the Eraseflcommand.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

Format<Office id>SPM684<mmmdd hh:mm:ss ssdd>INFO ERASE FLASH

Location: SPM :<spm no>CEM :<unit no>Activity :<act>

Userid :<userid>

Description:<one of the 4 strings given below>

STRING1 :ERASE FLASH INITIATED

STRING2 :ERASE FLASH COMPLETED

STRING3 :ERASE FLASH FAILED

STRING4 :ERASE FLASH REJECTED

Selected field descriptionsField Value Fixed or

VariableDescription

INFO Erase Flash constant Variable Indicates that the log is related toerase flash.

spm no numeric Variable Indicates the SPM number on whichthe command is executed.

unit no numeric Variable Indicates the CEM number on whichthe command is executed

act A or I Variable Indicates the CEM status as eitheractive or inactive.

Userid alphanumeric Variable Indicates the userid of the crafts whoissued the command.

Description String Variable Indicates if the eraseflash is initiated/completed/failed/rejected.

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Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM685Log report SPM685 is generated to indicate that a force action has beenperformed on a resource module.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BR SPM685 JAN01 02:52:47 1884 INFO SPM ForceWarnings Ignored

SPM : 2 Type : PM_TYPE User : OPERATOR

Device : CEM Unit : 1 Action : BSY

WARNING: If this FORCE action is required due to systemproblems

please generate a Problem Report to Nortel. Force actionsshould

typically not be required.

Active message examplen/a

Clear message examplen/a

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Associated OM registers

SPM700Log report SPM700 generates when a DDM audit fails for a particularsubgroup on a specified SPM. When the failure occurs, a dynamic updateis sent to both SPMs.

Remedial actionn/a A dynamic update was sent to the SPM to synchronize the computingmodule and the SPM. The same entry will be audited again during the nextaudit cycle.

AttributesAttribute Value

Severity Indeterminate

Format<office>SPM700<date><time><sequence number><severity><title>

Description: DDM Audit Failed forGroup:<c11i>Subgroup:<subgroup

number>SPM:<SPM number>Unit<Unit Number>

Selected field descriptionsField Value Fixed or

VariableDescription

clli Variable CLLI name associated with thesubgroup; its value is defined in tableCLLI

subgroup number 0 or 1 Variable Subgroup number as defined in tableTRKSGRP

spm number 0 to 63 Variable SPM number for which the audit failed

unit number 0 to 1 Variable Unit number for which the unit failed

Active message examplen/a

Clear message examplen/a

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Associated OM registers

SPM701Log report SPM701 generates when a DDM audit successfully updates asubgroup on a specified SPM. The audit automatically turns off for that sugroup on the SPM unit. The audit is automatically turns on when the SPMnode comes in service or when provisioning data are modified throughtable control.

Remedial actionn/a

AttributesAttribute Value

Severity Indeterminate

Format<office>SPM701<date><time><sequence number><severity><title>

DDM Audit Succeeded for Group:<c11i>Subgroup:<subgroupnumber>

SPM:<SPM number>, Unit<Unit Number>

Selected field descriptionsField Value Fixed or

VariableDescription

clli Variable CLLI name associated with thesubgroup; its value is defined in tableCLLI

subgroup number 0 to 1 Variable Subgroup number as defined in tableTRKSGRP

spm number 0 to 63 Variable SPM number for which the audit failed

unit number 0 to 1 Variable Unit number for which the unit failed

Active message examplen/a

Clear message examplen/a

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Associated OM registers

SPM702Log report SPM702 generates when a DDM dynamic update fails for asubgroup in a specified SPM. When the failure occurs, the DDM auditautomatically turns on. Correction of the problem occurs during the nextaudit cycle.

Remedial actionEither wait for the next audit cycle or use the SPMPTSCI tool.With this tool,the subcommand SGRPUDATE manually updates the SPM with the samedata that the audit failed to update.

AttributesAttribute Value

Severity Indeterminate

Format<office>SPM702<date><time><sequence number><severity><t

Description: DDM Dynamic Update Failed forGroup:<c11i>Subgroup

<subgroup number>SPM:<SPM number>

Selected field descriptionsField Value Fixed or

VariableDescription

clli Variable CLLI name associated with thesubgroup; its value is defined in tableCLLI

subgroup number 0 or 1 Variable Subgroup number as defined in tableTRKSGRP

spm number 0 to 63 Variable SPM number for which the audit failed

Active message examplen/a

Clear message examplen/a

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Associated OM registers

SPM703Log report SPM703 generates when a DDM audit updates a trunk memberin a DMS-Spectrum Peripheral Module (SPM) with a data entry for a trunkthat failed to be added during a dynamic update.

Remedial actionn/a

AttributesAttribute Value

Severity Indeterminate

Format<office>SPM703<date><time><sequence number><severity><ti

CKT<trunk member>

Description: DDM Audit updated trunk in SPM<spm number>

Selected field descriptionsField Value Fixed or

VariableDescription

trunk member Variable Trunk being updated by audit

spm number 0 to 63 Variable SPM where trunk is being updated

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM704Log report SPM704 generates when a DDM dynamic update fails for atrunk member in a DMS-Spectrum Peripheral Module (SPM).

Specifically, this log reports after a trunk member is added to the SPM. Adynamic update is sent to the SPM with data for the new trunk. If thedynamic update fails, this report generates. The dynamic update could fail

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due to running out of resources in the computing module (CM) or the SPM.An audit tries to clear this problem; when cleared, report SPM703generates.

Remedial actionn/a

AttributesAttribute Value

Severity Indeterminate

Format<office>SPM704<date><time><sequence number><severity><ti

CKT<trunk member>

Description: DDM Dynamic Update failed for trunk in SPM<spmnumber>

Selected field descriptionsField Value Fixed or

VariableDescription

trunk member Variable Consists of CLLI and trunk membernumber

spm number 0-63 Variable SPM where trunk is being updated

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM705Log report SPM705 generates after a trunk is set either to a lockout (LO) orsystem busy (SB) state. When particular conditions are detected on a trunkon the SPM, this log generates with the reason indicating the problem. Toavoid generating too many logs, the list of affected time slots is added tothe logs.

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Remedial actionWhen the trunk state is SB, check the reason text and action:

• Trunk not provisioned in the SPM -- Deprovision the trunk from tableTRKMEM and then reprovision it.

• Trunk subgroup data not found -- Enter directory SPMPTSCI. Underthis directory, enter the SGRPUPDATE or the SGRPBUILD commandto update the SPM.

• Internal SPM messaging failure -- Check for SPM SWERRs. If theproblem persists, call Nortel's second level of support.

• No reply from SPM -- Received a No reply within the time-out period(that is, 15 seconds). Either BSY and RTS all affected trunks or let theCM trunk audit (performed every 15 minutes) to automatically recoverthe trunks.

• CM transaction pool temporarily exhausted -- Too many trunk RTS'swere issued simultaneously. Either BSY the trunks in SB state andRTS them, or wait for the CM audit to recover the trunks.

• CM messaging failure -- Messaging failure occurred between the CMand the SPM. Call Nortel's second level of support.

• Office parameters download failure -- This may be a temporaryproblem. BSY and RTS one trunk on this SPM. If the problem persists,call Nortel's second level of support.

When the trunk state is LO, check the reason text and action:

• DSP with AB Bit resources went out of service -- Correlate this log withan SPM500 log to determine the faulty DSP. This log generates when aDSP goes out of service, and there is either no DSP spare defined orsparing failed. In all cases, any calls using that DSP are dropped. Anautomatic trunk recovery is attempted. An SPM706 log generates incase of a successful recovery; or an SPM705 log with reason set to'Not enough DSP AB Bit resources in service' generates in case offailure.

• Not enough DSP AB Bit resources in service -- The systemconfiguration must allow one AB Bit resource (defined in tableMNCKTPAK) defined for each DS1 with PTS trunks. However, there isno need to define AB Bit resources for DS1s without PTS trunks. Thislog generates if the DSP configured with AB Bit resources is not inservice during trunk RTS.

• AB Bit Packed Slink (OC3 - DSP) not connected -- Unable to make thetimeswitch connection between the OC3 and the DSP. Try to make thisconnection on every trunk RTS. If the problem persists, call Nortel'ssecond level of support.

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• Robbed Bit Signaling not enabled in OC3 RM -- If the setting forRobbed Bit Signaling (RBS) is detected as not enabled, try to enableRBS in the OC3 on every trunk that is being RTSed. If the problempersists, call Nortel's second level of support.

• Robbed Bit Signaling not initialized in DSP RM -- Failed to send theinitialization message to the DSP. Try to resend this message to theDSP for every trunk that is being RTSed. If the problem persists, callNortel's second level of support

AttributesAttribute Value

Severity Indeterminate

FormatMSH10_I06BE SPM705 mmmdd hh:mm:ss ssdd TBL SPM PTS TrunkMaintenance

Trunks state changed to<new trunk state>

Location: SPM<spm number>Circuit<circuit number>

Reason:<reason>

Timeslot:<list of timeslots>

Selected field descriptionsField Value Fixed or

VariableDescription

New trunk state LO or SB Variable This field describes the state of newtrunks.

SPM number 0 to 63 Variable This field describes the SPM numberfor which the problem was detected.

Circuit Number 0 to 181 Variable This field describes the circuit number(that is, the DS1 number) for whichthe problem was detected.

Reason Refer to the tableunder "Action."

Variable This field describes the reason whythe trunks were taken out of service.

List of timeslots 1 to 24 Variable This field describes the list of affectedtrunks.

Active message examplen/a

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Clear message examplen/a

Associated OM registers

SPM706Log report SPM706 generates when a trunk automatically returns toservice (RTS) after being in a lockout (LO) state.

Remedial actionWhen the AB Bit resources available indicates IDL, no action is required.All trunks in a LO state on this DS1 are automatically RTSed.

AttributesAttribute Value

Severity Warning

Format<office>SPM706<date><time><sequence number>severityINFO<title>

Trunk state changed to<new trunk state>

Location: SPM<spm number>Circuit:<circuit number>

Reason:<reason>

Timeslot:<reason>

Selected field descriptionsField Value Fixed or

VariableDescription

New trunk state IDL Variable This field describes the state of newtrunks.

SPM number 0 to 63 Variable This field describes the SPM numberfor which the problem was detected.

Circuit number 0 to 181 Variable This field describes the circuit number(that is, the DS1 number) for whichthe problem was detected.

Reason Refer to the tableunder "Action."

Variable This field describes the reason whythe trunks were taken out of service.

List of timeslots 1 to 24 Variable This field describes the list of affectedtrunks.

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Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM707Log report SPM707 generates when the dynamic update fails for theISDNPARM table.

Remedial actionn/a

AttributesAttribute Value

Severity • Critical

• Major

• Minor

FormatSPM707 mmmdd hh:mm:ss ssdd ISDNPARM Table dynamic update

failure for SPM spmno alarm type

Selected field descriptionsField Value Fixed or

VariableDescription

SPM_NUM 1-64 Variable Node number of the SPM

Alarm_Type Minor/Major/ Critical Variable Alarm type

Active message examplen/a

Clear message examplen/a

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Associated OM registers

SPM708Log report SPM708 generates when the DDM audit updates theISDNPARM table.

Remedial actionn/a

AttributesAttribute Value

Severity • Critical

• Major

• Minor

FormatSPM708 mmmdd hh:mm:ss ssdd ISDNPARM Table update: SPM

spm_num alarm_type

Selected field descriptionsField Value Fixed or

VariableDescription

SPM_NUM 1-64 Variable Node number of SPM

Alarm_Type Minor/Major/Critical Variable Type of alarm

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM709Log report SPM709 generates when the dynamic update fails for theISDNPROT table.

Remedial actionn/a

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AttributesAttribute Value

Severity • Critical

• Major

• Minor

FormatSPM709 mmmdd hh:mm:ss ssdd ISDNPROT Table dynamic

update failure for SPM<spmno><alarm type>

Selected field descriptionsField Value Fixed or

VariableDescription

SPM_NUM 1-64 Variable Node number of the SPM

Alarm_Type Major/Minor/ Critical Variable Alarm type

Active message examplen/a

Clear message examplen/a

Associated OM registers

SPM710The SPM710 log report is generated when the audit updates theISDNPROT table.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatSPM710 mmmdd hh:mm:ss ssdd NONE INFO ISDNPROT Table updatefor SPM<spmno>

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Selected field descriptionsField Value Fixed or

VariableDescription

spmno 1 through 64 Variable Identifies the node number of theSPM.

Active message examplen/a

Clear message examplen/a

Associated OM registers

XPKT300This section provides information about the Failure Reason field andprovides examples of log report XPKT300.

Failure Reason field

The Failure Reason field in the XPKT300 log may contain a numeric coderepresenting an error reported from the media gateway (MG). These errorcodes are defined by the protocol used on the reporting MG. The followinglist shows the protocol specifications that contain the respective error-codedefinitions.

• H.248 -- ITU-T H.248.8 Series H: Audiovisual and Multimedia SystemsGateway control protocol: Error code and service change reasondescription

• MGCP -- ITEF RFC 2705 MGCP (Media Gateway Control Protocol)

• NCS -- Packet Cable Network-Based Call Signaling ProtocolSpecification PKT-SP-EC-MGCP-I11-050812

• TGCP -- Packet Cable PSTN Gateway Call Signaling ProtocolSpecification PKT-SP-TGCP-I10-050812

• SIP -- ITEF RFC 3261 SIP: Session Initiation Protocol

• H.323 -- ITU-T H.323 Series H: Audiovisual and Multimedia SystemsInfrastructure of audiovisual services - Systems and terminalequipment for audiovisual services

Remedial actionThe failure should be investigated to determine any necessary actions.

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AttributesAttribute Value

Severity Indeterminate

FormatRTP7 XPKT300 SEP05 15:20:52 3900 FLT Signaling Failure

CID: 02 00 89 00 83 00 F7 00 89 00 09 00 25 EB CC 01 00 0000 00

QCA CID: 025215010220112231001154255050

CALLID: 55246850

Orig: HOST 00 0 01 20 DN 6136212581;

Orig Node: LTC 0;

Orig TID: 20 53

Orig Network: TDM_ENET

Term: CKT ISPIT2WI1 301;

Term Node: GWC 10;*

Term TID: 137 9

Term Network: IP_PRIMARY

Call State: MID-CALL

CDN: 7156212582

CGN: 06136212581

Orig CDN: 7156212582

Preferred Codec: NO_PREF

Reporting Device: GWC

Media Gateway: PVGRTP70

Far-end Media Addr: 47.142.92.204

Application: MEGACO

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Failure Reason: 432

Text: No more termination IDs available

Selected field descriptionsField Value Fixed or

VariableDescription

CID Numeric Variable The correlation ID (CID) is 20 byteslong, and is printed in HEX format witha space between each byte of data.

QCA CID Numeric Variable The existing QCA correlation ID. It isreverse engineered based on the CIDabove as the QCA CID is a subset ofthe CID. The QCA CID is printed as30 decimal digits with no spacing, andis used to match up billing records thatcontain this same CID.

CallID Numeric Variable The standard Call ID generated inmany core logs.

Orig fields Alphanumeric Variable Information about the originator of thefailed call, including trunk circuitinformation, node info, Terminal ID(TID), Logical Terminal ID (LTID), andbearer network information. Note thatif the originator is the agent reportingthe integrity lost event there will be a"*" at the end of the "Orig Node:" lineto indicate this. The "*" will beseparated by a ";". The LTID portion ofthe "Orig" line is also separated by a";" from the other information as it isoptional and may not be included. Thebearer network information is theBNETNAME field in tableBEARNETS.

Term fields Alphanumeric Variable Information about the terminator of thefailed call, including trunk circuitinformation, node info, Terminal ID(TID), Logical Terminal ID (LTID), andbearer network information. Note thatif the terminator is the agent reportingthe integrity lost event there will be a"*" at the end of the "Term Node:" lineto indicate this. The "*" will beseparated by a ";". The LTID portion ofthe "Term" line is also separated by a";" from the other information as it is

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Field Value Fixed orVariable

Description

optional and may not be included. Thebearer network information is theBNETNAME field in tableBEARNETS.

Call State Setup or Mid-call Variable Indicates the point in the call when thefailure occurred, either during Setup orin Mid-call.

CDN Numeric Variable The Called Number of the failing call.

CGN Numeric Variable The Calling Number of the failing call.

Orig CDN Numeric Variable The Original Called Number of thefailing call in situations where callforwarding may have occurred.

Preferred Codec Alphanumeric Variable The codec determined throughtranslations for the call and sent in theFabric Control Message (FCM) MAKEto the GWC. Preferred codecinformation is sent to the core from theGWC as it may be overwritten in theGWC in some scenarios.

Reporting Device MG or GWC Variable The entity reporting the failure, whichcurrently include the Media Gateway(MG) and GWC.

Media Gateway Alphanumeric Variable The text name of the Media Gatewayas it is known in the GWC.

Far-end MediaAddress

Numeric Variable The IP address (or other address) ofthe far-end device to which media isbeing sent by the reporting device,derived from the Session DescriptionProtocol (SDP).

Application Alphanumeric Variable Contains more specific failureapplication information within thefailing device. For MG reportingdevices, the value is the protocolname (for example, H248, MGCP,NCS, DQOS, TGCP); for GWCreporting devices, the value is thesoftware application that failed (forexample TAPI, TPT, CB).

Failure Reason Numeric Variable An integer that has meaning based onthe reporting device and applicationfailure fields. For example, if thereporting device was an MG and the

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Field Value Fixed orVariable

Description

application was H.248, this could bethe protocol error code reported fromthe MG.

Text Text string Variable The text string transmitted by the MGprotocol message, if available. This isextra information that can be reportedby MGs in error scenarios.

Active message exampleDQOS example

RTP210BI XPKT300 APR10 13:07:28 1401 FLT Signaling Failure

CID: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0000 00

QCA CID: Not Available

CALLID: 20217863

Orig: LG 00 0 00 00

DN 6195200000;

Orig Node: GWC 0;*

Orig TID: 83 1

Orig Network: NET_IP

Term: LG 00 0 00 01

DN 6195200001;

Term Node: GWC 0;

Term TID: 83 2

Term Network: NET_IP

Call State: SETUP

CDN: 5200001

CGN: 06195200000

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Orig CDN: 5200001

Preferred Codec: NO_PREF

Reporting Device: GWC

Media Gateway: *** No MG Name ***

Far-end Media Address: 0.0.0.0

Application: DQOS

Failure Reason: 41

Text: Unknown CMTS Error

VCAC example

RTP210BI XPKT300 APR10 13:07:28 1401 FLT Signaling Failure

CID: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0000 00

QCA CID: Not Available

CALLID: 20217863

Orig: LG 00 0 00 00

DN 6195200000;

Orig Node: GWC 0;*

Orig TID: 83 1

Orig Network: NET_IP

Term: LG 00 0 00 01

DN 6195200001;

Term Node: GWC 0;

Term TID: 83 2

Term Network: NET_IP

Call State: SETUP

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CDN: 5200001

CGN: 06195200000

Orig CDN: 5200001

Preferred Codec: NO_PREF

Reporting Device: GWC

Media Gateway: *** No MG Name ***

Far-end Media Address: 0.0.0.0

Application: VCAC

Failure Reason: 36

Text: SPC Bandwidth Error

ITA example

RTP210BI XPKT300 APR10 13:07:28 1401 FLT Signaling Failure

CID: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0000 00

QCA CID: Not Available

CALLID: 20217863

Orig: LG 00 0 00 00 DN 6195200000;

Orig Node: GWC 0;*

Orig TID: 83 1

Orig Network: NET_IP

Term: LG 00 0 00 01

DN 6195200001;

Term Node: GWC 0;

Term TID: 83 2

Term Network: NET_IP

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Call State: SETUP

CDN: 5200001

CGN: 06195200000

Orig CDN: 5200001

Preferred Codec: NO_PREF

Reporting Device: GWC

Media Gateway: *** No MG Name ***

Far-end Media Address: 0.0.0.0

Application: ITA

Failure Reason: 23

Text: No Enabled Mediaportal

Clear message examplen/a

Associated OM registers

XPKT301The XPKT301 log generates when one of the following peripheral nodessends a UNI Release/Release Complete message with a switched virtualcircuit (SVC) failure release cause in the message:

• MG 4000

• IW SPM

• DPT SPM

• MG 9000 through a Gateway Controller (GWC)

• MG 9000 access bridge interface (ABI)

MG 9000 nodes through a GWC display as logical group names derivedfrom the LGRPINV table. MG 9000 ABI nodes display the name of theappropriate DS-512 connected ABI peripheral which can be one of thefollowing:

• LGC

• LTC

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• RCC

• RCC2

• SMA1

• SMS

• SMSR

For SPM-based nodes, the XPKT301 log reports ATM SVC setup andestablished call failures. A MAP banner alarm displays when the number ofXPKT301 logs meet or exceed thresholds defined in the OFCENG table.The banner alarm, identified as PKT (packet), displays under the APPLheading and also indicates the current number of nodes that have met orexceeded the threshold for XPKT301 logs. In addition to the banner alarm,an XPKT806 log generates when the XPKT301 log counter threshold ismet.

The OFCENG table XPKT301 log counter threshold field, depends on thenode type (MG 4000, IW SPM, DPT SPM). The Fault Management sectionof the appropriate node documentation contains the procedure for settingthe threshold. The OCFCENG field is one of the following:

• XPKT806_SMG4_RAISE_CLEAR

• XPKT806_IW_RAISE_CLEAR

• XPKT806_DPT_RAISE_CLEAR

For MG 9000 nodes, the XPKT301 log reports ATM SVC setup failuresand the XPKT302 log reports established call failures.

The XPKT301 and XPKT302 log reports together replace the ATM606 logreport from an earlier release.

Remedial actionFor SPM-based nodes, follow the procedure "Clearing an APPL PKTbanner alarm" located in the Fault Management section.

AttributesAttribute Value

Severity Warning

FormatMSH10_I06BE XPKT301<mmmdd hh:mm:ss seq#>INFO UNI ConnectionFailure

Location:<NODE_ID>

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Type:<NODE_TYPE>

Orig Agent:<ORIG_INFO>

Orig Node:<NODE_TYPE>

Term Agent:<TERM_INFO>

Term Node:<NODE_TYPE>

Called Number:<CALLED_DN>

CallID:<CALL_ID>

Cause:<CAUSE_CODE>

DEBUG:<NIL>

Location: SPM<SPMNUM>Type:<SPM Class>Fabric:<Fabric>

Selected field descriptionsField Value Fixed or

VariableDescription

Type SMG4IWMG9KMG9K-ABI

Variable This field displays the nodeassociated with the failure message.

Orig Agent CKT/DPTCLLICICLENDN

Variable This field identifies a trunk or lineassociated originating agent.

Orig Node SPM<nn>MG9K<lgrp>MG9K-ABI<pm>

Variable This field identifies the originatingnode type.

Term Agent CKT/DPTCLLICICLENDN

Variable This field identifies a trunk or lineassociated terminating agent.

Term Node SPM<nn>MG9K<lgrp>MG9K-ABI<pm>

Variable This field identifies the terminatingnode type.

Called Number numeric Variable This field displays the directorynumber of the affected call.

CallID numeric Variable This field displays the DMS Core CallIdentifier for the affected call.

Cause alpha numeric Variable This field displays the UNI release/release complete cause value andassociated text as defined in theQ2931 standard.

For more information, refer tothetable.

DEBUG Variable Reserved for future use.

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Field Value Fixed orVariable

Description

3 NRTEDEST Variable No route to destination

18 NOUSRRES Variable No user responding

35 VPCINAVL Variable Requested VPI/VCI not available

37 BWTHNAVL Variable User cell rate not available

41 TEMPFAIL Variable Temporary failure (SVC call failurereference)

47 RESUNAVL Variable Resources unavailable

OTH_CC Variable All other ATM cause codes SVC callfailures

Active message examplen/a

Clear message examplen/a

Associated OM registers

XPKT303The XPKT303 log is generated when a ATM failure on nailed-upconnections (which are defined in table NLUPCLLI) occurs.

The only type of node which can produce the XPKT303 log is an MG 4000.

The following list describes the possible codes that could appear in theXPKT303 log report Cause field.

• Code 3 -- Name NRTEDEST -- No route to destination

• Code 18 -- Name NOUSRRES -- No user responding

• Code 35 -- Name VPCINAVL -- Requested VPI/VCI not available

• Code 37 -- Name BWTHNAVL -- User cell rate not available

• Code 41 -- Name TEMPFAIL -- Temporary failure (SVC call failurereference)

• Code 47 -- Name RESUNAVL -- Resources unavailable

• Name OTH_CC -- All other ATM cause codes SVC call failures

Remedial actionFor SPM-based nodes, follow the procedure "Clearing an APPL PKTbanner alarm" located in the Fault Management section.

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AttributesAttribute Value

Severity Warning

FormatMSH308AV XPKT303 MAR10 14:24:00 6600 INFO UNI Nailed-upFailure

Location: SPM 13

Type: SMG4

Incoming Agent: CKT SMG4_TEST_NLUPIC 1

Incoming Node: SPM 13

Outgoing Agent: CKT SMG4_TEST_NLUPOG 1

Outgoing Node: SPM 16

Cause: 41 TEMP_FAILURE

Selected field descriptionsField Value Fixed or

VariableDescription

Location SPM<nn> Variable This field displays the nodeassociated with the failure message.

Type SMG4 Variable This field displays the type of the nodeassociated with the failure message.

Incoming Agent CLLI Variable This field identifies the incoming trunkinvolved in the nailed-up connection.

Incoming Node SPM<nn>DTC<nn> Variable This field identifies the nodeassociated with the incomingtrunk.The Incoming Node can be aDTC since table NLUPCLLI supportsconnections between a DTC trunk andan SPM ATM trunk using an IW-SPM.

Outgoing Agent CLLI Variable This field identifies the outgoing trunkinvolved in the nailed-up connection.

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Field Value Fixed orVariable

Description

Outgoing Node SPM<nn>DTC<nn> Variable This field identifies the nodeassociated with the outgoingtrunk.The Incoming Node can be aDTC since table NLUPCLLI supportsconnections between a DTC trunk andan SPM ATM trunk using an IW-SPM.

Cause alphanumeric Variable This field displays the UNI release/release complete cause value andassociated text as defined in theQ2931 standard.

For more information, refer tothetable.

Active message examplen/a

Clear message examplen/a

Associated OM registers

XPKT340The XPKT340 log is generated by errors on Audio GW devices.

These errors occur while connecting to:

• announcements

• conferences

• PKTMA calls

The XPKT340 log can be generated by both lines and trunks.

Remedial actionWhen a error cause is logged which indicates an exception at the audioserver, the craftsperson should check the error code (associated protocolspecifications are used to determine the error cause meaning) todetermine the possible mismatch. For errors indicating an unsupportedrequest, the craftsperson should check the audio server for appropriatesignal and audio provisioning.

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When a GW cause is logged which indicates a missing phrase from theaudio server, the craftsperson should check the announcement datafill atthe call server (Table ANNAUDID, Table ANNPHLST) for theannouncement phrases which contain the flagged segment ID, and thesesegments must be compared against those supported on the audio server.Then action must be taken by the craftsperson to either change the callserver datafill to use audio segments that are supported on the audioserver, or the desired audio segments must be incorporated on the audioserver.

When an resource unavailable cause is logged, the craftsperson shouldcompare the call server audio datafill (table SERVSINV) against theprovisioned port data

AttributesAttribute Value

Severity Warning

FormatRTP2SN09AT XPKT340 JAN01 14:10:15 0838 INFO PKT Call Failure

Location: AUD 4

Type: GWC

Orig Agent: SS 00 1 00 23 DN 6197200024 KEY 2

Orig Node: SS 00 1

Term Agent: CKT AUTOAINANNC 0

Term Node: AUD 4

Called Number: 6197200053

CallID: 38338946

Cause: Number 16 - Audio Operation Failure

IP Address: 47.142.92.104

Signal ID: 51

Phrase ID: 1218

0000 0000 0000 0000 0100 0000 1000 0000 0000 0000 0000

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0000 0000 2F8E 867F 0033 0004 04C2 0000 3100 0100 0000Cause:Number 16 - Audio Operation Failure

IP Address: 47.142.92.104

Signal ID: 51

Phrase ID: 1218Cause: Number 17 - Gateway Exception

IP Address: 47.104.41.71

Gateway Exception Value: 8

Protocol Error Code: 0

Signal ID: 40

Selected field descriptionsField Value Fixed or

VariableDescription

Location AUD<nn>, DPT<nn>,or an LGRP withvariable formatting(e.g., "SS 00 1")

Variable This field displays the nodeassociated with the failure message.

Type <node>including oneof the following:SPM,DPL, MG9K, MG9K-ABI, or GWC

Variable This field displays the type of the nodeassociated with the failure message.

Orig Agent <agent>formatted asshown in example

Variable This field identifies the originating lineor trunk.

Orig Node <node> Variable This field identifies the nodeassociated with the originating trunk.

Term Agent <agent>formatted asshown in example

Variable This field identifies the terminal agent,and can be line, trunk, announcement,or blank.

Term Node <node> Variable This field identifies the nodeassociated with the terminal trunk.

Called Number numeric Variable The number called

CallID numeric Variable The call id

Cause numeric, includingone of the following:16 (Audio Operationfailure)17 (GatewayException)18 (NoConf Resources)19

Variable This field displays the cause of theaudio failure.

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Field Value Fixed orVariable

Description

(No AnncResources)20 (NoPKTMAResources)21 (MaxAnchored Calls)Whena signal ID or phraseID is output, only oneID is provided, so inthe cases where morethan one signal orphrase has beenrequested, the firstone in the request isprovided. Typicallyonly one signal isrequired in a request.There are times whenmore than one phraseis requested in asingle request, but thephrases are usuallyvery unique so thatproviding the first ofthe phrase segmentsindicates whichannouncementphrase list has beenrequested andsubsequently resultedin an audio failure.

IP Address(Note 1) numeric Variable The GW IP address. This field isncluded only with Causes 16 (AudioOperation failure) and 17 (GatewayException).

Gateway ExceptionValue(Note 2)

numeric Variable The decimal exception reason. Thisfield is included only with Causes 16(Audio Operation failure) and 17(Gateway Exception).

Protocol ErrorCode(Note 3)

numeric Variable The GW protocol error code (alongwith descriptive text for Megacoprotocol errors, if known). This field isincluded only with Cause 17 (GatewayException)

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Field Value Fixed orVariable

Description

Signal ID(Note 4) numeric Variable The signal value. This field is includedonly with Causes 16 (Audio Operationfailure) and 17 (Gateway Exception)

numeric phraseID(Note 5)

depends on the typeof failure

Variable Phrase ID. This field is included onlywith Cause 16 (Audio Operationfailure).

Active message examplen/a

Clear message examplen/a

Associated OM registers

XPKT800The XPKT800 log report is output when the number of signaling failuresagainst a GWC node crosses the threshold. An associated major alarm isalso raised. The threshold value and duration of the collection interval aredefined by the office parameter XPKT800_GWC_RAISE_CLEAR in tableOFCENG.

This section provides an example of log report XPKT800.

Remedial actionThe XPKT800 alarm log will raise a major alarm and the customer shouldimmediately investigate the alarm using the XPKT300 logs to assist indetermining the fault location. The alarm will clear automatically if the clearthreshold is not exceeded when the clear cycle expires. TheMAPCI;MTC;APPL;PKT;GWC MAP level provides helpful commands fortroubleshooting XPKT800 alarms.

AttributesAttribute Value

Severity Major

FormatRTP210AX ** XPKT800<MMMddhh:mmm:ss seq#>TBL Packet Alarm

Location: GWC<GWCNum>

State: Raise

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Time: Mmm dd hh:mm:ss

Component Id: GWC=GWC<GWCNum>;Fabric=<Fabric>

Description: Node reached threshold of<hits>signalingfailures at<CycleDur>minutes in a<CycleMax>minute raisecycle

MAPCI;MTC;APPL;PKT;GWC is available for troubleshooting.

Selected field descriptionsField Value Fixed or

VariableDescription

Location GWC 0 to GWC 255 Variable The GWC node where the alarm wasraised.

State Raise Variable State of the alarm.

Time String Variable Date and Time in the log. Format is:Mmm dd hh:mmm:ss

Component Id String Variable Contains the GWC node where thealarm was raised and the networkfabric of the GWC.<Fabric>is thebearer fabric for the GWC node; AAL1or AAL2 is displayed as "ATM",otherwise "IP" is displayed.

Description String Variable States the reason for the alarm raise.Includes:

• <hits>- Number of signalingfailures that impact the identifiedGWC node during the cycle.Value will match theRAISE_THRESHOLD value sincethe alarm is raised as soon as thethreshold is crossed.

• <CycleDur>- The number ofminutes that have elapsed in thecurrent cycle when the alarm wasraised (ranges from 0 to 1440).

• <CycleMax>- Maximum number ofminutes in the cycle. Value willmatch the RAISE_CYCLE value inthe office parameter that controlsthe threshold (ranges from 1 to1440).

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Active message examplen/a

Clear message examplen/a

Associated OM registers

XPKT801Log report XPKT801 is generated when the XPKT800 threshold alarm iscleared for a GWC node. There are four different formats of this logdepending on how the alarm is cleared:

• Alarm cleared automatically when threshold is met: This format is usedwhen the XPKT800 alarm is automatically cleared by the system if thethreshold is not exceeded once the clear cycle expires. This is the mostcommon way of clearing the alarm.

• Alarm cleared manually by user using the MAP command: This formatis used when the XPKT800 alarm is manually cleared using the CLEARcommand at the MAPCI;MTC;APPL;PKT;GWC level

• Alarm cleared manually by user disabling feature: This format is usedwhen the XPKT800 alarm is manually cleared using table OFCENG bysetting the sub-parameter RAISE_THRESHOLD to zero for the officeparameter XPKT800_GWC_RAISE_CLEAR. Setting theRAISE_THRESHOLD to zero will disable XPKT800 reporting for theGWCs.

• Alarm cleared automatically by datafill deletion: This format is usedwhen the XPKT800 alarm is automatically cleared when a node thathas an XPKT800 alarm present is deleted.

This section provides examples of log report XPKT801.

Alarm cleared automatically example

Alarm cleared manually by user example

Alarm cleared manually by datafill deletion example

Alarm cleared manually by user deactivating feature example

Remedial actionThis log report requires no immediate action. The XPKT801 log is anotification that the XPKT800 major alarm is now clear for the GWC nodeidentified in the log.

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AttributesAttribute Value

Severity • Warning

• Major

FormatRTP210AX XPKT801<MMMdd hh:mmm:ss seq#>

INFO Packet Alarm

Location: GWC<GWCNum>

State: Clear

Time:<Mmm dd hh:mmm:ss>

Component Id: GWC=GWC (GWCNum>;Fabric=<Fabric>

Description: Cleared automatically since node had<hits>

signaling failures in a<CycleMax>minute clear cycle with a

threshold of<Thresh>signaling failures

Selected field descriptionsField Value Fixed or

VariableDescription

Location GWC 0 to GWC 255 Variable The GWC node where the alarm wascleared.

State Clear Variable State of the alarm.

Time String Variable Date and Time in the log. Format is:Mmm dd hh:mmm:ss

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Field Value Fixed orVariable

Description

Component Id String Variable The GWC node where the alarm wascleared and the network fabric of theGWC, if available.<Fabric>is thebearer fabric for the GWC node; AAL1or AAL2 is displayed as "ATM", "N/A"is displayed if the alarm was clearedby deleting the GWC node, otherwise"IP" is displayed.

Description String Variable One of four reasons why the alarmwas cleared. Includes:

• <Hits>- Number of signalingfailures that impact the identifiedGWC node during the cycle.

• <Thresh>- The number ofXPKT300 series hits allowedagainst the node for the alarm toclear. Value will match theCLEAR_THRESHOLD value inthe office parameter that controlsthe threshold.

• <CycleMax>- Maximum number ofminutes in the cycle. Value willmatch the CLEAR_CYCLE valuein the office parameter thatcontrols the threshold (rangesfrom 1 to 1440).

Active message examplen/a

Clear message examplen/a

Associated OM registers

XPKT806The XPKT806 log generates, along with a MAP banner APPL alarm, whenthe number of XPKT301 logs for an SPM-based node meets or exceedsthe RAISE_THRESHOLD during a RAISE_CYCLE defined in theXPKT806_RAISE_CLEAR parameter of the OFCENG table.

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Remedial actionThe alarm automatically clears when the number of XPKT301 failuresdrops below the clear threshold value. To manually clear the alarm, followthe procedure "Clearing an APPL PKT banner alarm" located in the FaultManagement section.

AttributesAttribute Value

Severity Critical

FormatMG4K107BH ** XPKT806<mmmdd hh:mmm:ss seq#>TBL Packet Alarm

Status : Alarm Raised

Problem : Node reached threshold of<hits>XPKT301 failures

at<CycleDur>minutes into a<CycleMax>minute raise cycle.

Troubleshooting : MAPCI;MTC;APPL;PKT;SPM_ATM or refer toNTPs

Location: SPM<SPMNUM>Type:<SPM Class>Fabric:<Fabric>

Selected field descriptionsField Value Fixed or

VariableDescription

hits 0 to 32767 Variable This field displays the number ofXPKT301 logs generated for the SPM-based node during the cycle.

The value will match theRAISE_THRESHOLD value of theXPKT806_RAISE_CLEAR parameterin the OFCENG table, which servedas the criteria for raising the alarm.

CycleDur 1 to 1440 Variable This field displays the number ofminutes that elapsed in the currentcycle when the alarm was raised.

CycleMax 1 to 1440 Variable This field displays the maximumminutes in the cycle.

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Field Value Fixed orVariable

Description

The value matches theRAISE_CYCLE value of theXPKT806_RAISE_CLEAR parameterin the OFCENG table, which servedas the criteria for raising the alarm.

Active message examplen/a

Clear message examplen/a

Associated OM registers

XPKT807The XPKT807 log generates when the number of XPKT301 logs for anSPM-based node meets or exceeds the CLEAR_THRESHOLD during aCLEAR_CYCLE defined in the XPKT806_RAISE_CLEAR parameter of theOFCENG table.

Remedial actionn/a

AttributesAttribute Value

Severity Warning

FormatRSN07BD XPKT807<mmmdd hh:mmm:ss seq#>INFO Packet Alarm

Status :<ClearMeth>

Reason :<ClearRes>

Location: SPM<SPMNUM>Type:<SPM Class>Fabric:<Fabric>

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Selected field descriptionsField Value Fixed or

VariableDescription

ClearMeth text Variable One of the following alarm clearingmethods:

• Alarm Cleared Automatically

• Alarm Cleared Manually byUser<user>

ClearRes text Variable One of the following reasons for alarmclearing:

• Node had<hits>XPKT301 failuresin a<CycleMax>minute clear cyclewith a thresholdof<Thresh>XPKT301 failures

• Cleared byMAPCI;MTC;APPL;PKT;SPM_ATM;CLEAR command.Node had<hits>XPKT301 failuresbefore clear cycle aborted.

• Cleared by disabling feature inTable OFCENG. Nodehad<hits>XPKT301 failures beforeclear cycle aborted.

• Cleared since node has beendeleted. Node had<hits>XPKT301failures before clear cycle aborted.

hits 0 to 32767 Variable This field displays the number ofXPKT301 logs generated for the SPM-based node during the cycle.

CycleMax 1 to 1440 Variable This field displays the maximumminutes in the cycle defined in theCLEAR_CYCLE value of theXPKT806_RAISE_CLEAR parameterin the OFCENG table

thresh 1 to 32767 Variable This field displays the number ofXPKT301 logs defined in theCLEAR_THRESHOLD value of theXPKT806_RAISE_CLEAR parameterin the OFCENG table.

Active message examplen/a

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Clear message examplen/a

Associated OM registers

XPKT906Reported when the number of XPKT301 logs against a SPM node crosses(that is, meets or exceeds) the threshold. The threshold value and durationof the collection interval (called a raise cycle) are defined in the OPTCNsection.

The "nn PKT" major alarm is raised under the APPL banner inMAPCI;MTC whenever one or more nodes have the XPKT906 alarmraised. See OPTCN section on MAPCI;MTC level for more details.

Event type: Major

Remedial actionAlarm will clear automatically if the number of XPKT301 failuresdiminishes. The MAPCI;MTC;APPL;PKT;SPM_ATM Map level provideshelpful commands for troubleshooting XPKT906 alarms. Also refer to theexisting NTP troubleshooting procedures for XPKT301 logs.

AttributesAttribute Value

Severity Major

FormatMG4K107BH ** XPKT806<mmmdd hh:mmm:ss seq#>TBL ATM PacketAlarm

Status : Alarm Raised

Problem : Node reached threshold of<hits>XPKT301 failures

at<CycleDur>minutes into a<CycleMax>minute raise cycle.

Troubleshooting : MAPCI;MTC;APPL;PKT;SPM_ATM or refer toNTPs.

Location: SPM<SPMNUM>Type:<SPM Class>}<Fabric>

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Selected field descriptionsField Value Fixed or

VariableDescription

<mmmdd hh:mmm:ssseq#>

numeric Variable Date, Time, and Log Sequencenumber

<hits> 1..32767 Variable Number of XPKT301 logs thatimpacted this SPM node during thecycle. This number will match theRAISE_THRESHOLD value sincealarm is raised as soon as threshold iscrossed.

<CycleDur> 1..1440 Variable Number of minutes that elapsed (thatis, duration) in the current cycle whenthe alarm was raised.

<CycleMax> 1..1440 Variable Maximum minutes in the cycle - sameas RAISE_CYCLE in the officeparameter that controls the threshold.

<SPMNUM> 0..85 Variable Number of SPM that raised this alarm

<SPM Class> SMG4, IW, or DPT Variable SPM Class of the node where IW isIW with BRDG_ONLY, and DPT is IWwith DPT_ONLY.

Active message exampleMG4K107BH ** XPKT806 OCT31 11:55:30 7100 TBL ATM PacketAlarm

Status : Alarm Raised

Problem : Node reached threshold of 2 XPKT301 failures

at 3 minutes into a 15 minute raise cycle.

Troubleshooting : MAPCI;MTC;APPL;PKT;SPM_ATM or refer toNTPs.

Location: SPM 60 Type: SMG4 Fabric: ATM

Clear message examplen/a

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Associated OM registers

XPKT907

Remedial actionn/a - just a notification that the previous XPKT906 major alarm has nowcleared for this SPM node. The MAPCI;MTC;APPL;PKT;SPM_ATM Maplevel provides helpful commands for troubleshooting XPKT906 alarms.

AttributesAttribute Value

Severity • Warning

• Major

FormatRSN07BD XPKT807<mmmdd hh:mmm:ss seq#>INFO ATM Packet Alarm

Status: Alarm Cleared Automatically

Reason: Node had<hits>XPKT301 failures in a<CycleMax>minuteclear

cycle with a threshold of<Thresh>XPKT301 failures.

Location: SPM<SPMNUM>Type:<SPM Class>Fabric:<Fabric>

Selected field descriptionsField Value Fixed or

VariableDescription

<mmmdd hh:mmm:ssseq#>

numeric Variable Date, Time, and Log Sequencenumber

<status_msg> string Variable This field is either "Alarm ClearedAutomatically" or "Alarm ClearedManually by User<user>

<reason_code> string Variable This field is one of the following:

• Node had<hits>XPKT301 failuresin a<CycleMax>minute clear cyclewith a thresholdof<Thresh>XPKT301 failure

•

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Field Value Fixed orVariable

Description

• Cleared byMAPCI;MTC;APPL;PKT;SPM_ATM;CLEAR command. Nodehad<hits>XPKT301 failures beforeclear cycle aborted

• Cleared byMAPCI;MTC;APPL;PKT;SPM_ATM;CLEAR command. Nodehad<hits>

• Cleared by disabling feature inTable OFCENG. Nodehad<hits>XPKT301 failures beforeclear cycle aborted

<user> string Variable Login ID of user that executedcommand that caused manualclearing of the alarm.

<hits> 1..32767 Variable Number of XPKT301 logs thatimpacted this SPM node during thecycle.

<CycleMax> 1..1440 Variable Number of minutes in a clear cycle -same as CLEAR_CYCLE in the officeparameter that controls the threshold.

<Thresh> 1..32767 Variable Number of XPKT301 hits allowedagainst the node for alarm to clear.Same as CLEAR_THRESHOLD in theoffice parameter that controls thethreshold.

<SPMNUM> 0..85 Variable Number of SPM that cleared theXPKT906 alarm.

<SPM Class> SMG4, IW, or DPT Variable SPM Class of the node where IW isIW with BRDG_ONLY, and DPT is IWwith DPT_ONLY.

Active message exampleRSN07BD XPKT807 SEP30 12:58:04 1100 INFO ATM PACKET ALARM

Status: Alarm Cleared Automatically

Reason: Node had 0 XPKT301 failures in a 15 minute clear

cycle with a threshold of 0 XPKT301 failures.

Location: SPM 39 Type: SMG4 Fabric: ATM

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Clear message examplen/a

Associated OM registers

XPKT907 Format 2

Remedial actionn/a - just a notification that the previous XPKT906 major alarm has nowcleared for this SPM node. The MAPCI;MTC;APPL;PKT;SPM_ATM Maplevel provides helpful commands for troubleshooting XPKT906 alarms.

AttributesAttribute Value

Severity • Warning

• Major

FormatRSN07BD XPKT807<mmmdd hh:mmm:ss seq#>INFO ATM Packet Alarm

Status: Alarm Cleared Manually by User<user>

Reason: Cleared by MAPCI;MTC;APPL;PKT;SPM_ATM;CLEAR command.

Node had<hits>XPKT301 failures before clear cycle aborted.

Location: SPM<SPMNUM>Type:<SPM Class>Fabric:<Fabric>

Selected field descriptionsField Value Fixed or

VariableDescription

<mmmdd hh:mmm:ssseq#>

numeric Variable Date, Time, and Log Sequencenumber

<status_msg> string Variable This field is either "Alarm ClearedAutomatically" or "Alarm ClearedManually by User<user>

<reason_code> string Variable This field is one of the following:

• Node had<hits>XPKT301 failuresin a<CycleMax>minute clear cyclewith a thresholdof<Thresh>XPKT301 failure

•

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Field Value Fixed orVariable

Description

• Cleared byMAPCI;MTC;APPL;PKT;SPM_ATM;CLEAR command. Nodehad<hits>XPKT301 failures beforeclear cycle aborted

• Cleared byMAPCI;MTC;APPL;PKT;SPM_ATM;CLEAR command. Nodehad<hits>

• Cleared by disabling feature inTable OFCENG. Nodehad<hits>XPKT301 failures beforeclear cycle aborted

<user> string Variable Login ID of user that executedcommand that caused manualclearing of the alarm.

<hits> 1..32767 Variable Number of XPKT301 logs thatimpacted this SPM node during thecycle.

<CycleMax> 1..1440 Variable Number of minutes in a clear cycle -same as CLEAR_CYCLE in the officeparameter that controls the threshold.

<Thresh> 1..32767 Variable Number of XPKT301 hits allowedagainst the node for alarm to clear.Same as CLEAR_THRESHOLD in theoffice parameter that controls thethreshold.

<SPMNUM> 0..85 Variable Number of SPM that cleared theXPKT906 alarm.

<SPM Class> SMG4, IW, or DPT Variable SPM Class of the node where IW isIW with BRDG_ONLY, and DPT is IWwith DPT_ONLY.

Active message exampleRSN07BD XPKT807 SEP30 12:58:04 1100 INFO ATM PACKET ALARM

Status: Alarm Cleared Automatically

Reason: Node had 0 XPKT301 failures in a 15 minute clear

cycle with a threshold of 0 XPKT301 failures.

Location: SPM 39 Type: SMG4 Fabric: ATM

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Clear message examplen/a

Associated OM registers

XPKT907 Format 3

Remedial actionn/a - just a notification that the previous XPKT906 major alarm has nowcleared for this SPM node. The MAPCI;MTC;APPL;PKT;SPM_ATM Maplevel provides helpful commands for troubleshooting XPKT906 alarms.

AttributesAttribute Value

Severity • Warning

• Major

FormatRSN07BD XPKT807<mmmdd hh:mmm:ss seq#>INFO ATM Packet Alarm

Status: Alarm Cleared Manually by User<user>

Reason: Cleared by disabling feature in Table OFCENG.

Node had<hits>XPKT301 failures before clear cycle aborted.

Location: SPM<SPMNUM>Type:<SPM Class>Fabric:<Fabric>

Selected field descriptionsField Value Fixed or

VariableDescription

<mmmdd hh:mmm:ssseq#>

numeric Variable Date, Time, and Log Sequencenumber

<status_msg> string Variable This field is either "Alarm ClearedAutomatically" or "Alarm ClearedManually by User<user>

<reason_code> string Variable This field is one of the following:

• Node had<hits>XPKT301 failuresin a<CycleMax>minute clear cyclewith a thresholdof<Thresh>XPKT301 failure

•

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Field Value Fixed orVariable

Description

• Cleared byMAPCI;MTC;APPL;PKT;SPM_ATM;CLEAR command. Nodehad<hits>XPKT301 failures beforeclear cycle aborted

• Cleared byMAPCI;MTC;APPL;PKT;SPM_ATM;CLEAR command. Nodehad<hits>

• Cleared by disabling feature inTable OFCENG. Nodehad<hits>XPKT301 failures beforeclear cycle aborted

<user> string Variable Login ID of user that executedcommand that caused manualclearing of the alarm.

<hits> 1..32767 Variable Number of XPKT301 logs thatimpacted this SPM node during thecycle.

<CycleMax> 1..1440 Variable Number of minutes in a clear cycle -same as CLEAR_CYCLE in the officeparameter that controls the threshold.

<Thresh> 1..32767 Variable Number of XPKT301 hits allowedagainst the node for alarm to clear.Same as CLEAR_THRESHOLD in theoffice parameter that controls thethreshold.

<SPMNUM> 0..85 Variable Number of SPM that cleared theXPKT906 alarm.

<SPM Class> SMG4, IW, or DPT Variable SPM Class of the node where IW isIW with BRDG_ONLY, and DPT is IWwith DPT_ONLY.

Active message exampleRSN07BD XPKT807 <mmmdd hh:mmm:ss seq#> INFO ATM Packet Alarm

Status: Alarm Cleared Manually by User ADMIN

Reason: Cleared by disabling feature in Table OFCENG.

Node had 0 XPKT301 failures before clear cycle aborted

Location: SPM 39 Type: SMG4 Fabric: ATM

XPKT907 Format 3 519

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Clear message examplen/a

Associated OM registers

XPKT907 Format 4

Remedial actionn/a - just a notification that the previous XPKT906 major alarm has nowcleared for this SPM node. The MAPCI;MTC;APPL;PKT;SPM_ATM Maplevel provides helpful commands for troubleshooting XPKT906 alarms.

AttributesAttribute Value

Severity • Warning

• Major

FormatRSN07BD XPKT807<mmmdd hh:mmm:ss seq#>INFO ATM Packet Alarm

Status: Alarm Cleared Automatically

Reason: Cleared since node has been deleted.

Node had<hits>XPKT301 failures before clear cycle aborted.

Location: SPM<SPMNUM>Type:<SPM Class>Fabric:<Fabric>

Selected field descriptionsField Value Fixed or

VariableDescription

<mmmdd hh:mmm:ssseq#>

numeric Variable Date, Time, and Log Sequencenumber

<status_msg> string Variable This field is either "Alarm ClearedAutomatically" or "Alarm ClearedManually by User<user>

<reason_code> string Variable This field is one of the following:

• Node had<hits>XPKT301 failuresin a<CycleMax>minute clear cyclewith a thresholdof<Thresh>XPKT301 failure

•

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Field Value Fixed orVariable

Description

• Cleared byMAPCI;MTC;APPL;PKT;SPM_ATM;CLEAR command. Nodehad<hits>XPKT301 failures beforeclear cycle aborted

• Cleared byMAPCI;MTC;APPL;PKT;SPM_ATM;CLEAR command. Nodehad<hits>

• Cleared by disabling feature inTable OFCENG. Nodehad<hits>XPKT301 failures beforeclear cycle aborted

<user> string Variable Login ID of user that executedcommand that caused manualclearing of the alarm.

<hits> 1..32767 Variable Number of XPKT301 logs thatimpacted this SPM node during thecycle.

<CycleMax> 1..1440 Variable Number of minutes in a clear cycle -same as CLEAR_CYCLE in the officeparameter that controls the threshold.

<Thresh> 1..32767 Variable Number of XPKT301 hits allowedagainst the node for alarm to clear.Same as CLEAR_THRESHOLD in theoffice parameter that controls thethreshold.

<SPMNUM> 0..85 Variable Number of SPM that cleared theXPKT906 alarm.

<SPM Class> SMG4, IW, or DPT Variable SPM Class of the node where IW isIW with BRDG_ONLY, and DPT is IWwith DPT_ONLY.

Active message exampleRSN07BD XPKT807 <mmmdd hh:mmm:ss seq#> INFO ATM Packet Alarm

Status: Alarm Cleared Automatically

Reason: Cleared since node has been deleted.

Node had 0 XPKT301 failures before clear cycle aborted

Location: SPM 39 Type: SMG4 Fabric: ATM

XPKT907 Format 4 521

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Associated OM registers

522 MG4K alarms and logs reference

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Copyright © 2010-2011 GENBAND. All Rights Reserved.

C20 Converged Softswitch

Logs and Alarms Reference, Volume 4Release: CVM14 and upPublication: NN10275-909v4Document Revision: 10.06Document release date: 26 October 2011

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