NLM Brochure -English

Accelerating

Business

Communication

Global Business Skills | International Training Consultants | nlm-development.com

Workshops | Programmes | Seminars | Coaching

NLM specializes in developing communication and management skills for people working in global

business environments.

Contents Could your business benefit from a Business Communication Programme?

Average Benefits Achieved Accelerating Business Communication:

• An increase in International Communication and Collaboration skills

• Development of key business meeting and presentation skills

• Development of analytic, creative and problem solving skills

• Intensive Training in social media communication and network tools

Accelerating Business Communication

• The Communication Revolution

• NLM Programme Matrix

• Global Business Skills Virtual

Learning Platform

• General Language Coaching

Programme & Business Skills

• Presentation Skills

• Meeting Skills

• Logical & Creative Thinking Skills

• Negotiation Skills

• Train the Trainer

• Company Profile

• Main Clients

nlm-development.com

“Is Social Media a fad, or the biggest shift since the Industrial

Revolution?” Erik Qualman

the author of socialnomics

The Communication Revolution

The Digital Revolution has fundamentally transformed the way we communicate…

Accelerating Business Communication nlm-development.com

… From a Broadcast Model of

Communication…

Traditional Tools

…To Global collaborative communities run by user driven content

Network

Communication


The global communication

revolution is…


…powered by a rich

set of new technologies

…which cost close to nothing to run


…whose numbers

are staggering

…and are

exponential


Training has to start now … the wait and see option is not an

option

Networked Business Communication and collaboration skills

Expert

Competence

Time

Beginner

WITH A STEEP

LEARNING CURVE


"We don't have a choice on whether we do social media, the question is how well we do it". Erik Qualman the author of socialnomics

NLM Programme Matrix

Content Programme

COURSE MODULES

Language Development

Effective English Study Skills

eLearning Blended Learning

Language Development

Basic

Global Business Skills Virtual Learning Platform

Global Business Skills

Global Mind Presentation Skills

Logical Thinking Meeting Skills

Integrated Bus Skills Negotiation Skills

Basic Skills Blended Learning

Advanced Blended Learning

Corporate Presentation Skills



Corporate Meeting Skills

Basic Analysis Skills Learning to Learn

Creative Thinking Problem Solving

Disruptive Innovation

Meeting Skills

Presentation Skills

Logical & Creative Thinking Skills

Negotiating Skills



Corporate Meeting Skills

Advanced level one Advanced level two

Train the Trainer



Corporate Coaching Skills

Social Media 101



Corporate Social Media

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GLOBAL BUSINESS SKILLS VIRTUAL LEARNING PLATFORM

www.nlmsocialnet.com

Language Coaching:

Developing Business Skills


Language Coaching:

Developing

Business Skills

Programme Overview

Training Objectives

This course is designed for Managers and all business professionals looking not only to enhance their language skills but best business practices for international communication. Using the multi-meeting method of alternating with 2 trainers, the first part of the course will emphasize the basic business language skills for communicating in the business world. The second part of the course will concentrate on the participants specific business needs for their job (terminology and first hand experience from an expert within the field will add to the richness of these exchanges). Included in the programme is access to the nlmsocialnet.com a collaborative learning space for all nlm clients participants. The social media tools ground the participant in real world technology and actively demonstrate its impact in the workplace and society.

NLM is dedicated to helping participants reach their business goals in becoming operational and more at ease in the chosen language for their professional needs.

Programme Timetable Modules of 30 to 60 hours, or semi and intensive workshops are available upon request. Training done at the location of your choice.

nlm-development.com

Presentation Skills


Presentation Skills

Programme Overview

Training Objectives

This programme introduces a proven three-step methodology that guarantees participants rapidly become skilled at giving presentations. Step One: Presentation Creation Participants learn how to use mind maps to analyze an international audience identify their needs and define the presentation objectives (smart process) . Step Two: Write the Presentation Participants learn how to write a presentation using the latest social media tools to gain the interest and attention of the audience. Step Three: Practice and Feedback Participants learn how to practice their presentation and increase their performance through video feedback and coaching.

The overall objective of this seminar is to ensure that all participants can prepare and deliver effective business presentations in English, French or the language of your choice.

Programme Timetable

The Programmes timetable is two to five days and the courses and are custom built to the individuals and business needs and objectives.

nlm-development.com

Meeting Skills


Meeting Skills

Programme Overview

Training Objectives

This programme develops business meeting skills and techniques meetings in English. Students practice and develop their business meeting skills through role-play simulation, peer feedback and a formal review of their communication, participation, and facilitation style. STAGE ONE: COMMUNICATION TECHNIQUES Practical communication skills and techniques to help participants actively participate in business meeting. STAGE TWO: PREPARING Participants learn how prepare for business meetings by using the six thinking hat methodology pioneered by Edward de Bono. STAGE THREE: FACILITATING AND ROLE PLAYING Participants learn how to manage business meetings through in depth role playing simulations.

The overall objective of this seminar is to ensure that all participants can prepare for and participate effectively in business meetings in English, French or the language of your choice.

Programme Timetable The Programmes timetable is two to five days and the courses and are custom built to the individuals and business needs and objectives.

nlm-development.com

Logical & Creative Thinking

Skills


Logical & Creative

Thinking Skills

Programme Overview

Training Objectives The power of creativity, the power of ideas, drives organic growth and brand value. If you want to drive innovation and create new ideas you have to understand how your behavior can change the status quo and release new energies and opportunities. From the typewriter to the Xerox to the computer, the history of innovation is littered with examples of how status quo thinking guarantees you avoid success. Transforming the status quo is about learning how to learn, it is about deploying imagination alongside analysis to open the door to innovative strategies.

Programme Timetable The Programmes timetable is two to five days and the courses

and are custom built to the individuals and business needs and objectives.

The highly interactive workshop takes participants on a journey through the logic of innovation, using practical tools, case studies and creative thinking techniques.

› Understanding the relationship between strategy, creativity,

innovation, leadership and patterns of thinking, talking and acting

› Examining the role of language, emotion, perception and culture in organizing experience

› Understanding why ‘good communication’ and ‘good management’ are bad for business

› Understand the role of technology/Web 2.0 in driving strategic innovation through collaboration

› Understanding the relationship between personal values and organizational change

› Understanding and applying the model of learning how to learn and the four strategic thinking skills

› Understanding and applying the Blue Ocean model of Innovation: creating a “to be” and an “as is” strategy canvas.

› Developing an understanding of personal and organizational obstacles to innovation and creativity

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Negotiation Skills


Negotiation Skills

Programme Overview

Training Objectives

This programme introduces negotiation skills for executives who need to operate internationally. Students learn to how to develop win-win negotiation outcomes, plan strategic account campaigns, establish the correct strategic relationships for contract agreements and project implementations. PHASE ONE: OBJECTIVE/CAMPAIGN PLANNING

Participants learn how to define mutually agreed outcomes and identify the key agenda items. They learn how to create a negotiation framework that can meet the needs of each party.

PHASE TWO: MANAGING THE NEGOTIATION

Participants learn a range of tools and models to help them manage the negotiation meeting process. They learn how to create initial value statements during the initial meetings and then use these principles to define a project roadmap with the key milestones mapped out including timeframe and go/no go stages.

PHASE THREE: MANAGING AGREEMENTS

Participants learn the importance of being intimately involved in project implementation working to ensure that customer objectives are in line with key contract points. Understanding the cultural differences between the spirit of the agreement and the black and white terms of the contract are fundamental in operating successful international projects.

The overall objective of this seminar is to ensure that all participants can negotiate in English, French or the language of your choice.


nlm-development.com

Train The Trainer


Train The Trainer

Training Objectives

Audience Learn creative ideas, strategies and techniques that meet the needs of trainers in the software, telecommunication, educational, manufacturing, and other industries. Participants will learn training concepts they can immediately apply in the classroom and business settings for both technical and non-technical training. Step 1: Adult Learning and Training Facilitation · Acknowledging Characteristics of Adult Learners · Understanding Adult Learning Styles and Models · Deciding on Presentation Method · Dealing with Varying Skill Sets · Refining Your Plan · Creating a Learning Environment Step 2: Delivering the Class · Developing Communication Skills : body language, eye contact, voice · Active Listening, · Barriers to Effective Communication · Beginning the Training Session · Understanding Questioning Techniques and Q&A tips · Managing Difficult Behaviors · Ending the Training Session Step 3 Feedback and Evaluation · Overview of Feedback & Implementing Types of Feedback · Guidelines for Giving and Receiving Feedback · Using Questioning Techniques to Elicit Feedback · End-of-Course Evaluations · Performing Self-Feedback

Our aim to take the Manager to Facilitator role by implementing effective methods for getting the message across different management styles and multicultural business practices. Public speaking, creating group cohesiveness and excellent listening skills are a must for this module.

Programme Timetable From 2 to 5 days depending on size of the group. Some presentation skills experience helpful but not necessary. Languages: English, French, German or Spanish. Location of your choice.

Programme Overview

nlm-development.com

Social Media 101


Social Media 101

This programme introduces a proven three-step methodology that guarantees participants rapidly become skilled at and realize the power of new technology and the chance to apply and grow their social media skills through hands on practical experience. STEP ONE: THE POWER OF SOCIAL MEDIA Participants learn how social media is a communication paradigm that is altering the landscape of business and society. From the middle east to silicon valley social media tools and techniques provide the framework for political and business revolution. STEP TWO: HANDS ON PRACTICAL EXPERIENCE Participants learn how to use the key tools and techniques of social media and understand the strength and weakness of each application; Live exercises from creating your own social network to making your own movie. STEP THREE: BUILD A SOCIAL MEDIA STRATEGY Participants learn how to build a social media strategy and implement the latest tools and services to achieve clearly defined business objectives.


Programme Overview

Training Objectives

The overall objective of this programme is to ensure that all participants can learn how to build a social media strategy in English, French or language of your choice.

nlm-development.com

Company Profile

NLM specializes in developing communication and management skills for people working in global business environments. We provide a comprehensive range of training seminars and employee development programs linked directly to the operational and strategic needs of your business. We aim to develop the true potential of employee in order enhance their ability to communicate effectively, and successfully manage multi-cultural business teams and projects.

Main clients

Created in 2007 Official French Training Organization French American Chamber of Commerce Chicago Chapter Member EOA France

NLM Development 118-122, avenue de France 75013 PARIS, France Tél: 01 46 46 13 18 Fax: 01 46 46 10 00 nlm-development.com

NLM Brochure -English

Education

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