NL September 2012. docx - Appalachian State...

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“Our mission is to clean on purpose, with a purpose, for a purpose.” Note from the Administrator We made it through summer. And now we have the sounds of students, crispness in the air, leaves beginning to turn, and yes…Football! I want to thank all those who are signed up to work football games. Your willingness to help without being asked does not go unnoticed! This department is growing and changing by leaps and bounds all because of all YOU are doing. Thank you! It was so great to see you at the Town Hall meeting. Lisa did a great job introducing the website and some great questions were asked by staff. One thing that was covered at the meeting is that we want to take a departmental picture for website. If you have any suggestions on a good location, please share it with Lisa. I would like to take advantage of this opportunity to thank Lisa for all her hard work in putting this newsletter together as well as the task of organization of Carts and Closets. Please continue to work with her as we as a department strives to achieve a standard that is consistent campus wide. I also want to take this opportunity to introduce our trainer, Mr. Marty Watkins. He will transition into his new role in the coming weeks as we begin to move forward with setting up the training program and schedule. I am in the process of putting together a Training Committee and have asked a few housekeeping staff from both shifts that are interested in participating. Please welcome Marty into his new role, he is excited to get started, as am I! Congratulations Marty! Quality Assurance (QA) Audits have begun, and will continue. If you have not received a completed audit of your area, you will soon. These audits are being completed by: managers, supervisors and me. As we complete the audit for your building, your supervisor will walk through the areas with you for a complete explanation of any areas with issues or concerns. As time progresses I am confident you will develop a better understanding the QA process. Please feel free to ask any questions you may have as we move forward in this process. As we progress, these audits will become second nature to each of you. The audits will also allow for job performance to be monitored on a regular basis creating accountability not only on the housekeeping level but for managers, supervisors and me as well. I want to remind each of you the reason for proper dress and following our departmental policy concerning dress code. We are striving to be the BEST, in order to be the BEST, we must present ourselves in a professional manner that is easily identified on campus. This department has moved, and is continuing to move in a great direction of being the most Effective and Efficient department it can be. Let us show our pride! Just remember our Mission and Vision; Our Mission is to clean on purpose, with purpose, for a purpose. Our Vision: Leading the Industry with Excellence Appalachian State University's Environmental Services provides a clean, sanitary, and safe environment for the students, faculty, staff, and guests by using the most efficient, sustainable, and cost effective equipment, training, and methods. We strive to do our best for the Appalachian State University family. Debbie M. Carriere Fire Extinguishers Be sure to check your fire extinguishers the 1 st of every month .

Transcript of NL September 2012. docx - Appalachian State...

Page 1: NL September 2012. docx - Appalachian State Universityphysicalplant.appstate.edu/sites/physicalplant.appstate...Microsoft Word - NL September 2012. docx.docx Author Lisa Dianne Watson

                               “Our  mission  is  to  clean  on  purpose,  with  a  purpose,  for  a  purpose.”  

 

Note  from  the  Administrator  

We  made  it  through  summer.  And  now  we  have  the  sounds  of  students,  crispness  in  the  air,  leaves  beginning  to  turn,  and  yes…Football!    I  want  to  thank  all  those  who  are  signed  up  to  work  football  games.  Your  willingness  to  help  without  being  asked  does  not  go  un-­‐noticed!    This  department  is  growing  and  changing  by  leaps  and  bounds  all  because  of  all  YOU  are  doing.    Thank  you!  It  was  so  great  to  see  you  at  the  Town  Hall  meeting.  Lisa  did  a  great  job  introducing  the  website  and  some  great  questions  were  asked  by  staff.  One  thing  that  was  covered  at  the  meeting  is  that  we  want  to  take  a  departmental  picture  for  website.    If  you  have  any  suggestions  on  a  good  location,  please  share  it  with  Lisa.  I  would  like  to  take  advantage  of  this  opportunity  to  thank  Lisa  for  all  her  hard  work  in  putting  this  newsletter  together  as  well  as  the  task  of  organization  of  Carts  and  Closets.  Please  continue  to  work  with  her  as  we  as  a  department  strives  to  achieve  a  standard  that  is  consistent  campus  wide.    

I  also  want  to  take  this  opportunity  to  introduce  our  trainer,  Mr.  Marty  Watkins.    He  will  transition  into  his  new  role  in  the  coming  weeks  as  we  begin  to  move  forward  with  setting  up  the  training  program  and  schedule.    I  am  in  the  process  of  putting  together  a  Training  Committee  and  have  asked  a  few  housekeeping  staff  from  both  shifts  that  are  interested  in  participating.  Please  welcome  Marty  into  his  new  role,  he  is  excited  to  get  started,  as  am  I!    Congratulations  Marty!  

Quality  Assurance  (QA)  Audits  have  begun,  and  will  continue.    If  you  have  not  received  a  completed  audit  of  your  area,  you  will  soon.    These  audits  are  being  completed  by:  managers,  supervisors  and  me.    As  we  complete  the  audit  for  your  building,  your  supervisor  will  walk  through  the  areas  with  you  for  a  complete  explanation  of  any  areas  with  issues  or  concerns.  As  time  progresses  I  am  confident  you  will  develop  a  better  understanding  the  QA  process.  Please  feel  free  to  ask  any  questions  you  may  have  as  we  move  forward  in  this  process.  As  we  progress,  these  audits  will  become  second  nature  to  each  of  you.    The  audits  will  also  allow  for  job  performance  to  be  monitored  on  a  regular  basis  creating  accountability  not  only  on  the  housekeeping  level  but  for  managers,  supervisors  and  me  as  well.  

I  want  to  remind  each  of  you  the  reason  for  proper  dress  and  following  our  departmental  policy  concerning  dress  code.    We  are  striving  to  be  the  BEST,  in  order  to  be  the  BEST,  we  must  present  ourselves  in  a  professional  manner  that  is  easily  identified  on  campus.    This  department  has  moved,  and  is  continuing  to  move  in  a  great  direction  of  being  the  most  Effective  and  Efficient  department  it  can  be.    Let  us  show  our  pride!    Just  remember  our  Mission  and  Vision;  

Our Mission is to clean on purpose, with purpose, for a purpose.  Our Vision: Leading the Industry with Excellence Appalachian State University's Environmental Services provides a clean, sanitary, and safe environment for the students, faculty, staff, and guests by using the most efficient, sustainable, and cost effective equipment, training, and methods. We strive to do our best for the Appalachian State University family. Debbie M. Carriere  

Fire  Extinguishers    • Be  sure  to  check  your  fire extinguishers  the  1st  of  every month .  

 

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Employee  Spotlight:    Debi  Osborne    

Debi  Osborne  has  worked  in  Building  Environmental  Services  for  10  years.    She  started  in  Sanford  and  has  worked  in  Whitener,  Anne  Belk,  and  D.D.  Dougherty  and  is  now  in  B.B.  Dougherty.    The  only  two  buildings  on  night  shift  that  she  hasn’t  filled  in  for  are  JET  and  CAP.    She  said,  “Filling  in  throughout  the  years,  has  helped  me  adapt  to  changing  buildings.  I  like  knowing  about  other  buildings,  so  when  I  am  moved  I  already  have  a  heads  up.”  She  also  said,  “I  really  enjoy  working  here,  I  love  meeting  new  people  and  making  new  friends.  I  met  my  husband  (of  eight  years)  here.    He  works  here  in  the  police  department.”  She  went  on  to  say,  “  In  the  ten  years  I’ve  been  here  there  have  been  a  lot  of  changes,  the  way  we  clean  has  gotten  a  lot  better.  We  don’t  have  to  haul  around  a  big,  bulky,  heavy  mop  and  mop  bucket.  I  really  enjoy  using  the  microfiber,  it’s  easy  to  use  and  the  mop  is  so  lightweight.”  I  ask  her  how  she  liked  working  in  B.B.  Dougherty.    She  replied,  “I  love  it.    The  people  in  this  building  are  so  nice  to  work  for.  I  really  like  working  with  Jack  Parlier,  he  is  great,  and  so  helpful.  I’m  so  thankful  to  have  my  job.”    

Up  Coming  Events:                            

• Basic  Computer  Training  in  Duncan  Hall  Room  #215:    Check  the  White  board  daily  • Homecoming  Blood  Drive,  Wednesday,  September  26,  2012.  From  8am-­‐7pm.  Sign  up  at  

specialevent.appstate.edu/blooddrive    

 

                 

                                                                     

 

Page 3: NL September 2012. docx - Appalachian State Universityphysicalplant.appstate.edu/sites/physicalplant.appstate...Microsoft Word - NL September 2012. docx.docx Author Lisa Dianne Watson

 

 

Congratulations  to  Marty  Watkins:  Our  New  Trainer    

 

 

Perfect  Attendance  for  August                                                                               Perfect  Attendance  for  August                                                                                                                                                                                    (Have  not  missed  a  single  day)                                                                                                                                                                                                          (Only  missed  scheduled  time)                                                                                                                                                                                                            Laura  Norris       Jim  Greenwell                Barbara  Martin   Steve  Martin  Wanda  Main     Heather  Hagaman              Janet  Miller     Junior  Richards  Lana  Barnes     Mark  Bartold                Nathan  Shook   Charlotte  Dunn  Jimmy  Ward     Betty  Morefield                Rick  Hoosier     Marty  Watkins  David  Richardson   Trela  Dugger                              Larry  Main     Pablo  Pacheco  

                                         

   Happiness  Chart  from  Town  Hall  Meeting  on  August  22,  2012    

 0  

2  

4  

6  

8  

10  

12  

14  

10   9   8   7   6   5   4   3   2   1  

Happiness  Level  (1-­‐10)  

June  1st  2012  40  ppl  5.88%  Happy  

August  22  2012  20  ppl  7.9%  Happy  

Page 4: NL September 2012. docx - Appalachian State Universityphysicalplant.appstate.edu/sites/physicalplant.appstate...Microsoft Word - NL September 2012. docx.docx Author Lisa Dianne Watson

Happy  Retirement!                      Nadine  Nichols  retired  August  24th.  She  had  worked  for  ASU  8  years.    

 Carolyn Jo Hoosier

 

 

Page 5: NL September 2012. docx - Appalachian State Universityphysicalplant.appstate.edu/sites/physicalplant.appstate...Microsoft Word - NL September 2012. docx.docx Author Lisa Dianne Watson

 Kudos  to  All  the  Edwin  Duncan  Hall  Crew  

 

Page 6: NL September 2012. docx - Appalachian State Universityphysicalplant.appstate.edu/sites/physicalplant.appstate...Microsoft Word - NL September 2012. docx.docx Author Lisa Dianne Watson

                           

       

Buildings      Drop  off  for  Microfiber  Cloths  and  Mop  Pads  

Pick  Up  for  Microfiber  Cloths  and  Mop  Pads  

               Broyhill  Music   Walker   Monday   Wednesday  Wey  Hall   CAP   Monday     Wednesday  Harper  Hall       Monday   Wednesday                  LS  Dougherty   Pol/Traffic   Tuesday   Thursday  Miles  Annas   JET   Tuesday   Thursday  COE   Procurement   Tuesday   Thursday       Founders   Tuesday   Thursday                  Anne  Belk   Sanford   Wednesday   Friday  DD  Dougherty   IG  Greer   Wednesday   Friday  Belk  Library   Smith  Wright   Wednesday   Friday       Admin.   Wednesday   Friday                  Turchin   All  Rankins   Thursday   Monday  Valborg   Duncan   Thursday   Monday  NRLP       Thursday   Monday  Physical  Plant       Thursday   Monday  Print  &  Pub.       Thursday   Monday                  Varsity  Gym   Chapel  Wilson   Friday   Tuesday  Owens  Field  H.   Raley   Friday   Tuesday  Baseball   LLC   Friday   Tuesday  Softball       Friday   Tuesday  Indoor       Friday   Tuesday  University  Hall       Friday   Tuesday                       *Dust  Mops  Remain  the  Same    

Laundry  Schedule  for  Microfiber  

Page 7: NL September 2012. docx - Appalachian State Universityphysicalplant.appstate.edu/sites/physicalplant.appstate...Microsoft Word - NL September 2012. docx.docx Author Lisa Dianne Watson

 Training  update                              Check  the  Information  Board  Daily               For  hearing  test  schedules  and  other  training                                    Night  Shift  Closets  and  Carts  Training                              Night  Shift  Kaivac  Training                                          (Dates  subject  to  change)                                                                                                         (Dates  subject  to  change)                                                        Sept.  17th  CAP                         Sept.  17th  Duncan  Sept.  24th  Procurement         Sept.  24th  McKinney                                    Oct.  1st  Police/Traffic         Oct.  1st  I.G.  Greer        Oct.  8th  I  G  Greer         Oct.  8th  Procurement                                                                                                                                                                                                                                                                                                                                                                                                          

Microfiber  Mopping  System  Guidelines                                Microfiber  Cleaning  Cloths  1.  Charge  Bucket  Properly  Depending  On  The  Number  Of  Pads  Placed  In  Bucket.     Yellow……..Bathrooms  2.  After  Charging,  Place  Pad  On  Mop  Frame.               Blue….Glass,  Water  Fountain,  Stainless  Steal  3.  Close  Bucket  Until  Another  Pad  Is  Needed.           Green…All  other  Surfaces  4.  Use  Clean  Pad  Until  Soiled.               Red…Toilets  5.  Remove  Soiled  Pad  From  Mop  Frame  And  Hang  On  Cart.  6.  Continue  Processes  1  Thru  5  Until  End  Of  Shift.  7.  At  End  Of  Shift  Rinse  Soiled  Pads.  8.  Allow  Excess  Water  To  Drain.  9.  Recharge  Bucket  For  The  Following  Day.    

Streak  free  Microfiber  Cloths  Care  Tips  1. Rinse  cloth  well  before  using.  2. Wring  out  thoroughly,  damp  works  best.  3. Hand  wash  with  a  liquid  dish  detergent.    If  washing  with  a  machine,  they  can  be  bleached.    4. NO  FABRIC  SOFTENER.    This  will  shorten  the  life  span  and  reduce  effectiveness.  5. If  they  are  machine-­‐washed  they  will  pick  up  lint  from  other  fabrics.      

   

 “Leading  the  industry  with  excellence,  ASU’s  Environmental  Services  provides  a  clean,  sanitary,  and  safe  environment  for  students,  faculty,  staff  and  guest  by  using  the  most  efficient,  sustainable,  and  cost-­‐effective  equipment,  training,  and  methods.    

We  will  strive  to  do  our  best  for  the  Appalachian  State  University  family.”  

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Poison Ivy First Aid and Safety Tips From: Ronnie Riddle

A week ago I was clearing weeds and vines from a hillside in my yard. I had on a T-shirt, shorts and gloves. About 24 hours later, my forearms and ankles were covered in a combination of rashes and blisters. The itching was maddening. I found the following article from “Workplace Safety Experts” and thought I would share it with you so that hopefully you can avoid my fate.

Poison  Ivy  Safety  At  Work  You can prevent a poison ivy allergic reaction by doing a few simple things. By stopping the poison ivy before it has a chance to touch your skin you avoid the need for poison ivy first aid all together.  

1. The best way to avoid poison ivy is to know what it looks like. It usually has three small leaves growing off the same stem. The leaves are green in the summer months and turn red in the fall months. You can also identify them by the green and yellow flowers and white berries that also grow on the vines.

2. Wear long sleeved shirts and pants when working in the areas that have poison ivy. You should also wear high boots and keep your pant legs tucked into them.

3. Remove and immediately wash any clothing that has come in contact with the poison ivy plant. 4. Wash your hands after touching any plants that could be poison ivy. Do not touch other parts of

your body with dirty hands. 5. Clean all tools that came in contact with the plant. Use bleach solution to insure the oils are

wiped off completely.

First  Aid  For  Poison  Ivy  If you do follow all of the poison ivy safety tips and still end up getting it there are a few things you can do to relieve the pain.

1. Wash the infected area with soapy cold water. Do this as soon as possible to prevent the oils from soaking into the skin any farther then they may have already.

2. Do not rub skin or infected area to hard. It can cause the skin to break and spread the poison ivy to a larger area.

3. You can use a towel with ice cubes wrapped in it on the area. The coolness will help reduce the pain and itching. Then let the area air dry from moisture that is caused.

4. Use calamine lotion to reduce itching and redness. 5. Do not scratch at the rash. It will spread the rash to other areas of the body.

Copyright © 2010 Workplace Safety Experts

If you would like to know more about poison Ivy, poison oak and sumac, I found another great article at The Ohio State University Extension website (http://ohioline.osu.edu/aex-fact/192/pdf/0192_2_37.pdf). The intense, burning itch got so bad; I finally went to a medical professional for treatment. Believe me; I have learned my lesson the hard way. Take heed and take care.

Ronnie