Nirmana - kudachitown.mrc.gov.in · Salient Features of the NIRMANA Application. Municipal Reforms...

Building Plan Approval User Manual

BBuuiillddiinngg PPllaann AApppprroovvaall –– UUsseerr GGuuiiddee

Nirmana

Release 1.1

13th October 2015

Municipal Reforms Cell

Copyright © 2015 Municipal Reforms Cell, Karnataka Municipal Data Society, Directorate of Municipal Administration,

Govt. of Karnataka, All Rights Reserved.


Table of Contents INTRODUCTION.......................................................................................................4

SALIENT FEATURES OF NIRMANA APPLICATION .......................................................6

PROCESS OF BUILDING PLAN APPROVAL APPLICATION .........................................7

CITIZEN’S VIEW OF THE BUILDING PLAN APPROVAL SYSTEM (NIRMANA)...............9

APPLICATION FOR BUILDING LICENSE ................................................................. 9-15 CHECK STATUS ..................................................................................................... 15 VIEW CHALLAN ..................................................................................................... 16 STEPS TO APPLY .................................................................................................... 16 DOWNLOAD LICENSE ............................................................................................. 16

LOGIN - USERS CREATION ....................................................................................................................... 17-18

MASTER SCREENS ........................................................................................................................................... 19-25

ULB OFFICIAL LOGIN ................................................................................................................................... 26-47

DASH BOARD ............................................................................................................................................................. 48


Issue Date : 13/10/2015 Issue Number : 1.0.0 Prepared by : Smt.Chandrika.B Reviewed by : Sri.Naveen.D

Approver :

AMENDMENT HISTORY

Issue Date Section(s) BRIEF DESCRIPTION OF AMENDMENT 1.0.0 13/10/2015 All


Introduction All Urban Local Bodies across Karnataka are issuing Building Plan License to the Citizen for

properties (Vacant/Building) under their jurisdiction. Karnataka State Government has

extended Town and County Planning to 96 ULBs and these ULBs come under Planning Area.

Urban Development Authorities are also established at almost all District headquarters and

in few other cities also. There are 28 Urban Development authorities functioning across the

state. ULBs coming under planning areas should take consent of respective Town Planning

offices and for cities which fall under Urban Development Authorities, ULBs should take

consent of Urban Development Authorities before issuing License. All Town Planning and

Urban Development Authorities have Zonal regulations as per provisions made in Karnataka

Town and Country Planning act,1961 and The Karnataka Urban Development Authorities

Act,1987 respectively.These zonal regulations have been approved by Karnataka State

Government. According to these zonal regulations officials of Town planning and Urban

Development Authorities will scrutinize the Building Plan applications received from ULBs

and will send feedback to respective ULBs. ULBs which are not coming under Urban

Development Authorities or Planning Areas will get approval from council body incorporating

zonal regulations of nearby Town Planning offices.


A Brief Note on the Existing System Citizen applies for Building License by coming to the ULB in person. The application is

registered and forwarded to the appropriate government official manually. Application is

forwarded to concerned UDA/TPO. Based on the feedback from UDA/TPO appropriate

measures are taken to issue Building License. The above manual process has inherent disadvantages:

1. There is possibility of delays in the movement of paper from desk to desk resulting in

delays. 2. The tracking of application status by the citizen is difficult and time consuming. 3. There are no established reporting practices for higher officials. A system is needed

to make sure that the applications are being handled in a just and efficient manner and to enable officials to make informed decisions.


Salient Features of the NIRMANA Application.

Municipal Reforms Cell, KMDS has developed Nirmana (Building Plan Approval)

application through which citizens can register their application with the ULB, either through

the internet or in person. The computer system assigns an application number, which can

be used to track the status of application.

The Salient Features of Nirmana:

o Easy and systematic method to register and track the application.

o Interfaces to Web & Walk-In with Paper-Form.

o The citizen is assigned an application number and can track the status of

application until it is approved/rejected. SMS is sent to the Citizen at each

stage.This introduces transparency to the system through computerization and

online tracking.

o Automatic routing of complaints to appropriate officials.

o An easy method of communication between the ULB Officials and the citizen.

This guide is meant for the ULB officials who would be using the system extensively. The

interface for both the citizens and the ULB Officials is the same. The only difference is that

the citizen is only exposed to a limited set of functionality which includes application

registration, application tracking.


Process Flow of NIRMANA Application

The citizen can register application either online on the internet or manually through a

paper form submitted to the ULB. In both cases, the citizen gets an application number

which can be used to track the status of the application. A SMS is sent to the applicant

at each & every stage of application process.

Building Plan Approval Online Application allows the applicant to submit building plan

requisition online and once application is submitted two tabs Save and Print Application

are available. Applicant takes the print out and submits it along with supporting documents

to the operator sitting at ULB. Applicant can also upload the documents online. An e-mail &

SMS is sent to the applicant on successful registration.

Once citizen submits application online, the applications are automatically routed to the

Operator login. In the Operator role, provision to enter new application & view online

application submitted records is available. He will click on corresponding application number

and view the application details. At the bottom of the screen check boxes are given against

all supporting documents. The operator can view the documents uploaded by the citizen.

The operator checks the documents uploaded & then submits the application. After

application submission corresponding application will be forwarded to Case Worker.

Case Worker views and verifies the details of Building plan requisition application and its

supporting documents and forwards it to Revenue section.

In Revenue section, Revenue Officer/Revenue Inspector verifies related supporting

documents with the records available in the office. In case of mismatch, he can reject the

application selecting the reason for rejection. Once application is rejected, it will be available

with the Administrator role(in List of Pending applications option in Commissioner/Chief

Officer) either for rejection or for further process of approval. If approved by Revenue

Officer/Revenue Inspector, it will be forwarded to the UDA/TPO official.

UDA/TPO officials will do field verification by referring building plan drawn on blue print copy

and if everything falls under zonal regulation then the application will be approved at their

level & the application will be forwarded to ULB Engineer. Engineer will do field verification

and also verifies Building plan. He fixes the Building Plan License fee to be paid by the


applicant & approves the application if there are no issues. Then record will be forwarded to

the Administrator for final approval.

Administrator will take a decision whether approval has to be given or not. If Administrator

approves, an approval message to pay fee and collect building plan will be sent to the

Applicant Mobile Number. Application will be forwarded to the CaseWorker to collect fee

from the applicant. Once Applicant pays the Building License fee, application gets forwarded

to ULB Administrator (Commissioner/Chief Officer). ULB Administrator approves to issue

License. Application will be forwarded to Case Worker to issue License. If Administrator

rejects, a rejection message will be sent to the applicant's mobile.


Citizen’s View of the Building Plan Approval System

(Nirmana)

The citizen uses the Nirmana primarily for

1. New application (Registering application)

2. Check Status (Tracking the state of the application)

3. View Challan (Generate Challan)

4. Steps to Apply

5. Download License

1. New Application (Application Registration Form)

The details taken during application registration can be divided into 2 broad categories.

Data is captured in 3 screens.

1. Applicant details: Name, address and contact details

2. Site details: Site area, Builtup area, Property Identification Number(PID), location of

the Site, Checkbandi, Setback details etc.


Application for Building License - Page1

This section captures the details of the Application. It consists of the following fields:

Field Name Description District* Select District Name

ULB* Select ULB Name

Building Usage Purpose * Select Building Usage Purpose.

Building license applying for * Select Building license.

Applicant Name* Enter Applicant Name.

Does building exist currently? *

Select Yes/No.

Site Information


Total Area(In Sq. Mts) * Enter Total Area

Owner Name * Enter Owner Name

Property Identification Number(PID) Enter Property Identification Number(PID)

Municipal Assessment No. (Khatha/Door No.) *

Enter Khatha No.

Site Number * Enter Site No.

Address * Enter Address

City / Town * Enter City/Town

N.B.: Fields marked with a ‘ * ’ are compulsory

Application for Building License - Page2 :


Field Name Description Checkbandi of the site and other information

North* Enter North

South* Enter South

East* Enter East

West* Enter West

Set back as shown in Plan(in feet)

Front * Enter Front Setback

Back * Enter Back Setback

Left * Enter Left Setback

Right * Enter Right Setback


Proposed Building Information Number of Floors *

Enter No. of Floors

Floor Number * Select Floor No.

Floor Usage* Select Floor Usage

Floor Builtup area* Enter Floor Builtup area

Proposed Plinth area(in Sq. Mts) *

Enter Plinth area

Height of building(in Mts)*

Enter height of the building

Floor Area Ratio(F.A.R) *

Built up area/Total area(Auto calculation)

Category of Road connectivity *

Select Category of Road Connectivity

Connecting Road width(in Mts) *

Enter Road width in meters

Vehicle parking facility is provided *

Select Yes/No

No Of Vehicles*

If Yes, Enter No. of vehicles

Select Consulting Engineer*

Select Consulting Engineer

Application for Building License - Page3 :


Field Name Description Address * Enter Address

City/Town/Village * Enter City/Town/Village

Taluk * Enter Taluk

District * Enter District

State* Select State

Pincode * Enter Pincode

Mobile Number * Enter Mobile No.

Email address * Enter E-mail address

Aadhaar Number

Enter Aadhaar Number

Check the list of documents & then upload the corresponding document

CAPTCHA Enter CAPTCHA

Declaration Check declaration & Submit

After entering all the details click on Submit. The application is submitted & a unique

application number will be generated. A SMS is sent to the applicant Mobile number on

successful registration.


Print Application - generates the pdf of the application form. Save - generates the pdf of the Acknowledgement Print - prints the content of the Screen 2. Check Status (Tracking the state of the application)

Citizen can check the status of his application using this option.


Enter Application No. & submit. It will display the status of the application. On Clicking "View Application Flow Summary" application flow status at each ULB Official level can be obtained. 3. View Challan Citizen can enter the application no. On submit, generates Challan for payment of Building License fee at Banks.

Steps to Apply A flow chart on how to apply for Building License. Download License Citizen can download License certificate using this menu. He should enter Application No. & Mobile No. OTP (One Time Password) will be sent to the mobile no.(Mobile should match with the mobile entered while filling application form). OTP should be entered & on clicking Download License a pdf of License certificate will be generated. The certificate generated is digitally signed by the concerned authority.


Login ULB staff is assigned an account in the system. Each ULB Official is given username & password using which he can log into the application. Since the application is role-based, each ULB Official will have specific options to perform himself. User Management 1.Create User ULB Administrator login will be provided to all ULBs. In turn ULB Admin has to create all ULB users.

The suggested format for the login id creation for various roles across all the ULBs is

as per the below specification:

Login id: BLD_<Role Code>_<Complete name of the ULB>

The following are given for examples:

01. Data entry operator of Hosadurga ULB should have the following login id

bld _op_hosadurga

02. ULB Administrator of Ron ULB should have the following login id

bld _admin_indi

03. Revenue Section of Nippani ULB should have the following login id

bld _rs_nippani

04. UDA/TP Engineer of Chitrardurga ULB should have the following login id

bld _tpo_ chitrardurga


05. ULB Engineer of Sira ULB should have the following login id

bld _ulben_sira

06. Case Worker of Davanagere ULB should have the following login id

bld _cw_ davanagere

07. Licensed Engineer of Davanagere ULB should have the following login id

bld _le<Srl. No.>_ davanagere

2. Change Password ULB Admin can change his password using this option.

2. Reset Password ULB Admin can reset password of ULB Users using this option. Enter UserName & press tab or Click on ULB Name. ULB Name & corresponding role will be populated. Click on Submit.Password of that user will be reset.


MASTER SCREENS Master Data has to be filled by ULB Admin (Commissioner/CO login) before using the application.This activity has to be done under Master Data Administration. 1. Support Documents Supporting documents to be uploaded for each Building usage & floor type has be selected by the Administrator & should be submitted. Example: Select Building Usage : Residential Select Building license required for : Ground Floor Check Documents Required : Estimate Copy Architect License Copy Tracing sheet and 8 copy of blue print Property Tax paid receipt Only these Documents will appear in Documents to be uploaded section in application entry form for the combination Residential & Ground Floor. Administrator has to select documents for all combinations of Building Usage & floor type applicable to the ULB.


2. Fee Structure License Fee for Licensed Engineers (Registration & Renewal Charges), Fees applicable for each Building usage & each Floor type has to be filled in this screen.


3. Create Bank

Details of the Bank where ULB is having account can be captured using this Screen.


Select Bank to be created, enter branch name, branch code, ULB Account No. &

submit.

4. License for Architect/Engineer

This option has to be used generate license to Consulting Engineers (Architects/ Engineers/Supervisor) registered with ULB. Only Engineers created using this Screen will appear in the dropdown of Consulting Engineers. a. Existing License All Existing License Consulting Engineer details can be captured using this Screen. Licenses to existing Engineers must be entered in this screen. On Submitting, a new License number will be generated.

Enter Consulting Engineer Name, Existing License Number, select type & qualification, enter License Period (from date), mobile number, enter remarks & submit.


A new License number will be generated. b. Create New License New Licenses to Consulting Engineers can be issued using this Screen.


After entering all the details submit. A new License No. is generated with Generate License & Generate Receipt options.

On clicking, Generate License a pdf of License to be issued to Consulting Engineer will be generated.


On clicking, Generate Receipt a pdf of receipt (in KMF-14 format) to be issued to Consulting Engineer will be generated.


ULB USERS LOGIN 1. Operator Once Citizen submits the application, application will be routed to the operator automatically. Operator checks the list of applications through pending Applications. On clicking an application, application entered by citizen & list of documents uploaded can be viewed. On submit, application gets forwarded to Case Worker. Pending Applications.

On Clicking an Application No., application appears in non-editable form.


Operator can view the documents uploaded. On submit, application gets forwarded to CaseWorker. Apply for Building License Operator can enter application form using this option. Please refer section New Application Page 9-15 for filling application form.


2. CaseWorker Pending Applications Once Operator submits the application, application will be routed to the Caseworker automatically. Caseworker checks the list of applications through pending Applications. On clicking an application, application entered by citizen & list of documents uploaded can be viewed in editable format. If any document needs to be uploaded, the caseworker can upload & submit.


On Clicking an Application No., application opens in non-editable form.


On selecting Approve for further action & submit, application gets forwarded to Revenue Officer/Revenue Inspector. In case, any of the documents is pending for upload by the Citizen. Caseworker selects Intimation option to send SMS to the Citizen informing him to upload/submit missing documents. On selecting Intimation, a screen will open with list of pending documents to be attached. Caseworker selects the required document to be uploaded & clicks submit. A SMS will be sent to the citizen to submit necessary documents.


Fig : A Sample Screen Shot of Intimation

If the application is not valid, Caseworker can select Reject option & should select the reason for rejection & submit. A SMS will be sent to citizen that the application has been rejected with reason for rejection. Application gets forwarded to Commissioner/Chief Officer on rejection. The rejected application will appear on View Pending Applications list in Commissioner/Chief Officer login. Commissioner/Chief Officer can take appropriate action.


3. Revenue Officer / Revenue Inspector Once Caseworker approves & submits the application, application will be routed to the Revenue Officer / Revenue Inspector automatically. RO/RI checks the list of applications through pending Applications. On clicking an application, application entered by citizen & list of documents uploaded can be viewed. If any document needs to be uploaded, the RO/RI can upload & submit. List of Pending Applications :

On Clicking an Application No., application opens in non-editable form.


On selecting Approve for further action & submit, application gets forwarded to UDA/TPO for further processing. If the application is not valid, RO/RI can select reject option & should select the reason for rejection & clicks on submit. A SMS will be sent to citizen that the application has been rejected with reason for rejection. Application gets forwarded to Commissioner/Chief Officer on rejection. The rejected application will appear on View Pending Applications list. Commissioner/Chief Officer can take appropriate action. 4. UDA/TPO Once RO/RI approves & submits the application, application will be routed to the UDA/TPO automatically. UDA/TPO checks the list of applications through pending Applications.


UDA/TPO checks the application is as per Zonal regulations.


Field Name Description Whether master plan for the urban area is approved

Select Yes/No

Zone earmarked in the master plan *

Select Zone

Field Name As per plan submitted

As per master plan & zonal regulation

Compliance

Set Back Values as per plan submitted will be

displayed

Default whatever captured in application form will be displayed. As per master plan & zonal regulation must be entered by UDA/TPO

Select Yes/No Front Back Left Right

Proposed Built up area

Select Yes/No Select Yes/No

Floor Area Ratio Default whatever captured in application form will be displayed. This can be edited by UDA/TPO

Select Yes/No

Plot coverage (in %) Enter Plot coverage (in %)

Select Yes/No


UDA/TPO should enter values as per Master & Zonal regulation. If the application is not valid, UDA/TPO can select reject option & should enter the reason for rejection & submit. A SMS will be sent to citizen that the application has been rejected with reason for rejection. Application gets forwarded to Commissioner/Chief Officer on rejection. The rejected application will appear on View Pending Applications list. Commissioner/Chief Officer can take appropriate action. On selecting Approve for further action & submit, application gets forwarded to ULB Engineer with a report from UDA/TPO for further processing. 5. ULB Engineer Once UDA/TPO approves & submits the application, application will be routed to the ULB Engineer automatically. UDA/TPO checks the list of applications through pending Applications. On clicking an application, application entered by citizen & list of documents uploaded can be viewed. Also report from UDA/TPO can also be viewed.

Field Name As per plan submitted

As per master plan & zonal regulation

Compliance

Building Height Values as per plan submitted will be

displayed

Enter Building Height

Select Yes/No

Width of the corridor Enter Width of the corridor

Select Yes/No

Use Select Usage Select Yes/No

Whether Building is near to any high tension line?*

Select Yes/No Select Yes/No

Electrical line details

Electric lines voltage (in KV)

Values as per plan submitted will be

displayed

Enter Electric lines voltage

Vertical clearance (in meter)

Enter Vertical clearance (in meter)

Horizontal clearance (in meter)

Enter Horizontal clearance (in meter)

Rain Water Harvesting Select Yes/No

Technical Opinion Enter Technical Opinion

Remarks Enter Remarks


On Clicking the application No., application opens in non-editable form.


ULB Engineer calculates fees to be paid & then submits the application. To fix service charge, click on Click here to Fix Service Charge. A screen for entering fees will open.


Enter Building Estimate amount & submit. Fees will be calculated & Application will be forwarded to Commissioner / Chief Officer. 6. Commissioner / Chief Officer Once ULB Engineer approves & submits the application, application will be routed to the Commissioner/Chief Officer automatically. Commissioner/CO checks the list of applications through pending Applications. On clicking an application, application entered by citizen & list of documents uploaded can be viewed. Also report from UDA/TPO can also be viewed.


On clicking the application No., application opens in non-editable form.


If the application is not valid, Commissioner/CO can select reject option & submit. A SMS will be sent to citizen that the application has been rejected. Application gets forwarded to Caseworker on rejection to issue Endorsement. The rejected application will appear on Endorsement option in Caseworker login. List of Endorsements in Case Worker Login.


On selecting Approved & submit, application gets forwarded to CaseWorker for issue of License. The approved application will appear on License Fee option in Caseworker login.

On clicking on Application No., License Fee payment Screen will appear.

Select Bank Name, Branch Name. Enter Challan No. & Challan Date & submit. Record will be inserted.


Application will be forwarded to Commissioner/CO for obtaining consent to issue License. The approved application will appear on Fee Collected option in Commissioner/CO login.

Commissioner should click on Digitally Sign & enter DSC details & finally submit. Once the Commissioner approves, it will again get forwarded to CaseWorker to issue License.


Now the application due for License issual will appear under Issue of License option in Caseworker Login.

On selecting the Application No., pdf of License will be generated. Generated License pdf is digitally signed by the concerned Authority. Screen Shot of sample Pdf is below.


DASH BOARD 1. MRC ADMIN - DASH BOARD Displays the status of all districts


DISTRICT LEVEL DASHBOARD On Clicking on a district, displays the status of all ULBs of that district.

ULB LEVEL DASH BOARD Gives the list of all applications both cumulative & today - receipts, approved, rejected, pending Ex: Cumulative ULB Receipts of Soraba


DASH BOARD AT ULB USER LEVEL 1. Operator Status of applications in operator role.

2. Case Worker Status of applications in Case worker role.


3. Revenue Section Status of applications in Revenue Officer/ Revenue Inspector role.

4. UDA / TPO Status of applications in UDA/TPO role


5. ULB ENGINEER Status of applications in ULB Engineer role.

6. ULB ADMIN Status of applications in ULB ADMIN role.

Nirmana - kudachitown.mrc.gov.in · Salient Features of the NIRMANA Application. Municipal Reforms...

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