Nippon press release - Locators press release.pdf · When Nippon Express moved into NiPPoN serious...
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PRESS RELEASE . . . . PRESS RELEASE . . . . PRESS RELEASE . . . . PRESS RELEASE LOCATORS LIMITED Johnson Road, Fernside Park, Ferndown Industrial Estate, Wimborne, Dorset BH21 7SE • Tel: 01202 854200 • Fax: 01202 854239 • Email: [email protected] • Web: www.locators.co.uk NIPPON SERIOUS ABOUT SERVICE current service providers and had demonstrated to Nippon on many occasions the quality of the service cover we could provide.” Locators also have the benefit of their own management system called FACTS (Fleet Activity & Cost Tracking System). FACTS provides quarterly or on demand bespoke reporting for all of the equipment. This includes comprehensive data on running hours, any downtime, all costs, engineering response time and any routine or emergency service work carried out. This information is presented to Nippon by the Locators Fleet Manager at regular review meetings. Any small issues can be highlighted before they turn into potential problems that could impact upon the service Nippon Express are able to give their customers. Pete also added “Locators understood our business and we were confident they had the engineering and administrative systems in place to meet our needs. Since awarding them our When Nippon Express moved into their new Heathrow warehouse in Hayes, Middlesex in 2007, Operations Manager Pete Copage took the opportunity to review and rationalise the service and support contracts in place for their forklift and warehouse equipment fleet. Pete commented “We were using several suppliers for maintaining different pieces of equipment and we were receiving very different levels of service. In our business, downtime for critical equipment like forklifts is crucial – we need problems resolved quickly with a first time fix. Our aim was to simplify the process, reduce our total maintenance cost and work with one supplier who could provide the level of service we require on all of our equipment.” Nick Hitchcock, Regional Sales Manager for Locators remarked “We were delighted to be asked by Nippon Express to quote for a complete service and maintenance package for their fleet. We had the advantage of being one of the fleet maintenance contract in 2007, we have benefited from an improved level of service with less breakdowns. Additionally we have been provided with the information to enable us to utilise our trucks in a more efficient and cost effective way. This has enabled us to rationalise our fleet and resulted in our purchase of two new STILL RX70-25T hybrid technology trucks from Locators in 2008 for our container work. These hybrid trucks are also highly fuel efficient and have helped us to reduce our running costs even further.” For further information please contact Nick Hitchcock, Regional Sales Manager Locators Ltd 07970 088851 [email protected] Nick Hitchcock Regional Manager for Locators and Pete Copage Operations Manager for Nippon Express with the STILL RX70-25T
Transcript of Nippon press release - Locators press release.pdf · When Nippon Express moved into NiPPoN serious...
PRESS RELEASE . . . . PRESS RELEASE . . . . PRESS RELEASE . . . . PRESS RELEASE
Locators LimitedJohnson road, Fernside Park,Ferndown industrial estate,Wimborne, dorset BH21 7se
• tel: 01202 854200 • Fax: 01202 854239 • email: [email protected] • Web: www.locators.co.uk
NiPPoN serious aBout servicecurrent service providers and had demonstrated to Nippon on many occasions the quality of the service cover we could provide.”
Locators also have the benefit of their own management system called FACTS (Fleet Activity & Cost Tracking System). FACTS provides quarterly or on demand bespoke reporting for all of the equipment. This includes comprehensive data on running hours, any downtime, all costs, engineering response time and any routine or emergency service work carried out. This information is presented to Nippon by the Locators Fleet Manager at regular review meetings. Any small issues can be highlighted before they turn into potential problems that could impact upon the service Nippon Express are able to give their customers.
Pete also added “Locators understood our business and we were confident they had the engineering and administrative systems in place to meet our needs. Since awarding them our
When Nippon Express moved into their new Heathrow warehouse in Hayes, Middlesex in 2007, Operations Manager Pete Copage took the opportunity to review and rationalise the service and support contracts in place for their forklift and warehouse equipment fleet.
Pete commented “We were using several suppliers for maintaining different pieces of equipment and we were receiving very different levels of service. In our business, downtime for critical equipment like forklifts is crucial – we need problems resolved quickly with a first time fix. Our aim was to simplify the process, reduce our total maintenance cost and work with one supplier who could provide the level of service we require on all of our equipment.”
Nick Hitchcock, Regional Sales Manager for Locators remarked “We were delighted to be asked by Nippon Express to quote for a complete service and maintenance package for their fleet. We had the advantage of being one of the
fleet maintenance contract in 2007, we have benefited from an improved level of service with less breakdowns. Additionally we have been provided with the information to enable us to utilise our trucks in a more efficient and cost effective way. This has enabled us to rationalise our fleet and resulted in our purchase of two new STILL RX70-25T hybrid
technology trucks from Locators in 2008 for our container work. These hybrid trucks are also highly fuel efficient and have helped us to reduce our running costs even further.”
For further information please contact Nick Hitchcock, Regional Sales Manager Locators Ltd 07970 088851 [email protected]
Nick Hitchcock Regional Manager for Locators and Pete Copage Operations Manager for Nippon Express with the STILL RX70-25T
