Niojak: AceNgage Exit Interview & Attrition Analysis Brochure
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Transcript of Niojak: AceNgage Exit Interview & Attrition Analysis Brochure
Exit Inter v iews & Attr i t ion Analys is
India’s Largest HR Services Aggregator, offering HR Solutions that cover every HR circumstance
India’s First HR E-Commerce Portal, a One-Stop-Shop for all HR needs
Over 3000 Corporate HR Departments use the HR Services offered by Niojak HR Mall
What Is NIOJAK HR MALL?
Exit InterviewsTelephonic Exit Interviews by Trained Behavioral Psychologists who are unbiased, non-judgemental and objective
The focus is on capturing the trigger for leaving and enable organizations to identify the root cause
Get feedback from employees to align HR Strategy for better retention of employees, and reducing attrition
Exit Interview Reports that are easy to read, analyze and interpret
Exit Interview Reports include recommendations and next steps
1.90 Lac Exit Interviews
AceNgage: Exit Inter v iews & Attr i t ion Analys is
Free flowing telephonic exit
interviews conducted by trained
behavioral psychologists, using
AceNgage methodology.
Identify the most granular reasons
for leaving
High quality feedback on
lifecycle of the employee and
strengths of the organization
Superior analysis and reporting
and provide tangible actions for
improvement planning and
implementation
Unbiased understanding of what’s
working and what’s not
Enable building and monitoring
precise retention improvement
actions
Increase HR bandwidth for
managing retention
improvement actions
Reduce turnover cost
1.90 Lac Exit Interviews
1.90 Lac Exit Interviews
AceNgage: Exit Inter v iews & Attr i t ion Analys isHow We Improve Engagement & Retent ion
Initial workshop to understand
the organization and customize
the feedback survey
Data captured is analyzed and
reports generated AceNgage will work with
client SPOCs to help
implement action plans
Interviews conducted by trained
behavioral psychologists
Review with client to understand
reasons for leaving and agree on
action plans
Measure effectiveness of action
plans through exit interviews, dip
stick studies, feedback from
random employee samples
Continuous improvement
plan to reduce attrition
1.90 Lac Exit Interviews
AceNgage: Exit Inter v iews & Attr i t ion Analys isCurrent Chal lenges Faced By O rganizat ions
variance between reasons for
leaving stated to the Organization
vs. what is stated to AceNgage
78%
of Managers admitted that they
need coaching on communication,
specifically in areas of appraisal,
promotion and salary related
communication
61%
of employees leave because of
their immediate managers
37%
of employees stated that they
were unhappy with the quality of
retention effort
62%
of employee leave due to
Controllable factors
68%
1.90 Lac Exit Interviews
AceNgage: Exit Inter v iews & Attr i t ion Analys isWhy AceNgage?
It’s Our Core Competency
AceNgage has invested
significant amount of ime money, ime, energy to
develop people and technology to deliver
consistently the best quality feedback, reports and analysis
to assist clients in undertaking precise
improvement acion plans to improve engagement &
retenion
We Bring In Wealth Of Experience And
Experise
AceNgage has conducted over 175,000 exit interviews with
the help of qualified and trained behavioral psycholo-
gists to unearth the mystery behind atriion. AceNgage
assists clients in building employee retenion iniiaives with help form best pracices from our wealth of experienc-
es across clients from various industries
We Bring The HR Focus Back Into Caring For
Employees
AceNgage handles large amounts of data and MIS.
Under ordinary circumstances for clients to do this internally
using their valuable HR resources would have resulted in spending inordinate amount
of ime. AceNgage interven-
ion helps HR specialists to bring the focus back into
caring for their employees and resolving their issues quickly
We Provide Unbiased And Objecive 360o
View
AceNgage counselors uncover what caused atriion along with immense and relevant
feedback around what’s working well and what’s not. The unbiased feedback from
the respondents help organiza-
ions build tangible acion plans to improve their people,
policy & process framework that governs and employee
engagement.
1.90 Lac Exit Interviews
AceNgage: Exit Inter v iews & Attr i t ion Analys isWhy AceNgage?
- All counselors are trained behavioral psychologists.- Counselors go through a combinaion of class room and on the job training- On compleion of skills training employees go through mock calls and nesing for two weeks- Go No Go evaluaion conducted at the end of four weeks
- All of our real ime work can be rescheduled and be carried out from home/remote locaions if the situaion demands. - Our processes are developed to ensure and deliver high quality service even in cases of denial of premises for a few days at a stretch. - Backup is taken on a weekly basis and saved
- We are not in the Recruitment business or any acivity related to recruitment which may allow use of employee informaion made available to us- The discussion between an employee and the counselor is treated as privileged informaion
- Dedicated counselors for each client - Quality monitoring by dedicated CQA - Mystery shopping - CSAT with Interviewees
1.90 Lac Exit Interviews
AceNgage: Exit Inter v iews & Attr i t ion Analys isValue Adds To Cl ients
Isolate root-causes individually and in clusters- Understand reasons of leaving and triggers for atriion- Specific feedback on the people, processes and policies framework governing employee engagement and retenion
Beter quality decision making for improving engagement and retenion- Decision making minimizes gut feel and provides a solid data based input to building improvement acion plans- Monitoring the effeciveness of implementaion of correcive acions plans embed ded in yXit.
High quality feedback- Besides eliciing reasons for leaving, feedback from every employee includes what’s working well, what’s not and provide for gathering ideas for improvement- Feedback reflects on the enire employee lifecycle- Managers align to the drivers of atriion and make soluions work
Free HR bandwidth to pursue employee care aciviies- Reporing and analysis essenially involves siting through large amounts data. By making this valuable feedback available month-on-month, HR specialists can spend ime in addressing root causes and building soluions
1.90 Lac Exit Interviews
AceNgage: Exit Inter v iews & Attr i t ion Analys isO ur Cl ients
Niojak HR S er vices Video
Advantage
Niojak HR Mal l
Brought to you by a team of 400 HR
& Ecommerce professionals, the
Niojak HR Mall has been built to
empower Organisations with the
best in class People Solutions
A range of Smart HR Tools,
State-of-the-Art HR Solutions and HR
Services that cover every HR
circumstance.
The Niojak HR Mall
Your People Solutions Partner
Niojak HR S er vices Video
Psychometric Assessments
800 Customers 30 Lac Assessments
Payroll & Compliance
2,500 Customers 5 Lac Employee Records
Training Modules & Workshops
1 Lac Training Delivery Hours
Employee Engagement
70 Ready to Use Kits
HR Surveys
90,000 Employees Covered
HRMS & HRIS
300 Customers 4 Lac Employee Records
Background Verification
225 Customers 8 Lac Verifications
Performance Management
16,000 Appraisals
Applicant Tracking System
2500 Happy Recruiters
Training Games & Activities
120 Customers 25,000 Trainees
Prevention of Sexual Harassment
16,000 Employee Modules
Exit Interviews
1.75 lac Exit Interviews
Leadership Coaching
2000 Hours of Interaction
HR Outsourcing
8000 Contract Employees
Employee ReferralPlatform
50 Customers 10,000 Employees
HR Solutions For Every HR Circumstance
360 Degree Feedback
100 Clients 50,000 Feedbacks
Regd. Office: No. 232, V M Street, Mylapore, Chennai 600004 Tel: +91 44 4225 2801 Fax: 91 44 2466 2806
Corporate Office: E-619, Floral Deck Plaza, 22nd Road, MIDC, Andheri East, Mumbai 400093 Tel: +91 22 4227 1300
Email ID: [email protected] Website: www.niojak.com CIN: U72900TN2012PTC087542
CHENNAI • MUMBAI • DELHI • BENGALURU • HYDERABAD • PUNE