The company

• NIKE, Inc. designs, develops, and markets footwear, apparel, equipment, and accessory products for men, women, and children worldwide. The company offers footwear in the categories of running, training, basketball, soccer, sport-inspired casual shoes, and kids shoes. It also provides �footwear for aquatic activities, baseball, cheerleading, football, golf, lacrosse, outdoor activities, skateboarding, tennis, volleyball, walking, wrestling, and other athletic and recreational uses. In addition, the company sells sports apparel and accessories, sports-inspired lifestyle apparel, and athletic bags and accessory items, as well as apparel with licensed college and professional team and league logos

Founding

• Back before the Swoosh logo and long before the days it was called Nike, there was Blue Ribbon Sports (BRS). It was the company Phil Knight, our founder, and legendary track coach Bill Bowerman created in 1964 to provide athletes with better shoes. Their first year sales totaled around $8,000. It wasn’t until 1971 that BRS introduced the concept of the Greek winged Goddess of victory—Nike— followed by the launch in 1972 of the company we know today as Nike. In December 1980 we went public. And the rest is history.

EMPLOYEES

•Nike employs more than 36,000 people globally. Nike World Headquarters located in Beaverton, Oregon is home to more than 7,000 employees.

• Nike operate in more than 160 countries around the globe. Through our suppliers, shippers, retailers and other service providers, we directly or indirectly employ nearly one million people..

NIKE WORLD CAMPUS

• The original Nike World Headquarters officially opened its doors in June 1990. By 2001, the original campus had doubled in size with the addition of six more buildings.

• The Nike campus today consists of 17 main buildings whose names pay tribute to some of our most legendary athletes: John McEnroe, Joan Benoit Samuelson Center, Michael Jordan, Bo Jackson (gym), Mike Schmidt, Nolan Ryan, Lance Armstrong (gym), Mia Hamm, Ken Griffey, Jr., Pete Sampras, Jerry Rice, Tiger Woods Center, The Joe Paterno and C. Vivian Stringer Child Development Centers.

Products

footwear, apparel, equipment, and accessory

BAGS

SHOES

apparel

Eye wear

Customer Service

Inspiring Athletes and Building Relationships

The Nike mission:

To bring inspiration and innovation to every athlete* in the world.

Customer service mission:

To represent the highest service standard within and beyond our industry, building loyal consumer relationships

around the world.

Customer refund policy

• Nike stand behind all of our products for both their retail accounts and consumers.

• Nike have made arrangements with our authorized retail accounts to accept returns for products with MATERIAL or WORKMANSHIP flaws. In the event that you have a Nike product with a material or workmanship flaw, for fastest service, it advise you to first check with the place of purchase for their assistance. Retailers do have their own particular return policies however. If you are not able to return an item to the original place of purchase, you still may be able to receive service for the item directly through Nike.

• For items returned to Nike, your product will be processed within 7-10 business days from the time we receive the package at the Nike RLC.

• Some Nike products have specific written guarantees and/or warranties. Nike product guarantees and warranties require a dated receipt and original warranty cards to process the claim. Receipt must include valid date, name of store, name or style number of product and purchase price. Please read the label, hang tag or warranty card for specific guidelines and return information.

Guidelines for items returned to Nike:

• No refunds. All refunds must be obtained through the original place of purchase only.

• No exchanges due to size, fit, or style selection problems.• For Nikestore.com purchase returns, and select Returns and

Exchanges.• Products purchased through Nike Factory Outlet stores must be

returned or exchanged through a Nike Factory Outlet store Store Locator. For a Nike Factory Store in your area, go to our page, enter your ZIP code and search distance, and select Retail Type Nike Factory.

• Nike employees and family members are not eligible for this return process.

• No Counterfeit Products.

NIKE, Inc. Brand Portfolio

Cole Haan

Converse Inc

Hurley

Jordan

NIKE Golf

Umbro Ltd.

Total Nike Inc. Employees by Region

Targets & Goals: Create Sustainable Business Models

Waste Picture