Nigeria Tourism Development Master Plan Nigeria Tourism Development Master Plan

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Nigeria Tourism Master plan NIGERIA TOURISM MASTER PLAN Executive Summary

Transcript of Nigeria Tourism Development Master Plan Nigeria Tourism Development Master Plan

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Nigeria Tourism Master plan

NIGERIA TOURISM MASTER PLAN

Executive Summary

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MESSAGE BY THE SECRETARY-GENERAL OF THE WORLD TOURISM ORGANIZATION

The rapid growth of the modern tourism industry which, in 2005 registered approximately 800 million international tourist arrivals worldwide, has made the tourism industry one of the most important industries of the world, particularly in economic terms. One of the most valuable characteristics of the tourism industry is that while it has grown in numbers, it has also grown in variety of destinations as there has been a continued geographical spread of tourism to all parts of the world which has made it possible for many countries, especially developing countries, to develop tourism as a viable engine for socio-economic development.

Essentially, tourism can have a profound impact on the society, economy and environment of nations. Socially, one of the most immediate benefits of the tourism industry is its ability to create employment and, in the case of tourism, an added benefit is that it caters for both skilled and unskilled employment. As a labour-intensive industry, tourism has the potential to create more jobs per unit of investment than any other industry and tourism can be a useful source of employment for women and ethnic minority groups. Environmentally, tourism, when properly developed and managed, can serve as a mechanism for protecting natural environments; preserving historical, archaeological and religious monuments; and, stimulating the practice of local cultures, folklore, traditions, arts and crafts, and cuisine. And, economically, tourism brings many benefits to the Central Government, local authorities as well as the private sector through the generation of foreign revenue, financial returns on investment, taxation on tourists and tourist products, and, linkages to other local industries such as agriculture and fisheries.

One of the most important challenges facing the modern world is the fight

against poverty and this is a battle that governments, agencies and institutions have been fighting over decades. We in UNWTO are convinced that with its enormous economic power and high potential for employment creation, its capacity to spread its socio-economic benefits to all levels of society and to all parts (including remote areas) of developing and least developed countries, and, its sustained resiliency in times of crisis, tourism can be a leading sector in the fight against poverty and, it is no surprise that many governments have placed tourism on the top of their development agendas.

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Nigeria is one of the leading countries in Africa in the fight against poverty and plays an active role in UNWTO’s ST-EP programme (Sustainable Tourism – Eliminating Poverty) – a programme which was launched in 2002 and focuses on longstanding work to encourage sustainable tourism - social, economic and ecological - which specifically alleviates poverty, bringing development and jobs to people living on less than a dollar a day. Nigeria has chaired the Working Group of the UNWTO Executive Council (the highest policy-making organ of the Organization) which supervised the preparation of the ST-EP initiative. Furthermore, Nigeria was recently elected as the Chairman of the UNWTO Commission for Africa.

UNWTO applauds the initiative of the Government of Nigeria to actively

develop tourism as a means for improving the socio-economic conditions of the Nigerian people and diversifying its economic base. However, the success of Nigeria’s tourism industry depends on its sustainability.

That is why, UNWTO, at the request of the Government of Nigeria, and

through the support of the United Nations Development Programme (UNDP), executed this project for the formulation of a National Tourism Master Plan for Nigeria which focuses on Institutional and Capacity Strengthening Support to the Tourism Sector. The objective of this project is to promote the sustainable development of the tourism industry through capacity building of the Government (at the Federal level) in the areas of human resource development, research development, improved sectoral planning and governance. The project also provides capacity building at the local/State level in promoting tourism development at the community level by encouraging local community participation, ownership and management of the tourism sector.

The Master Plan has addressed a number of vital issues and provides

strategic recommendations in the areas of tourism policy, governance, development of tourism products, marketing approach, international and domestic transportation, hospitality education and training, tourism organization and legislation, tourism management information systems, amongst other issues.

Through the implementation of this Master Plan’s recommendations, it is

expected that the Government of Nigeria, through its Ministry of Culture and Tourism, would be better equipped to develop and manage the tourism industry so as to enhance the economic benefits of tourism through sustainable, people-oriented development policies which would spread the benefits of tourism to all parts of the country and all layers of society, thereby greatly contributing to the eradication of poverty and the upliftment of Nigeria and its people.

Francesco Frangialli

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NIGERIA TOURISM DEVELOPMENT MASTER PLAN

EXECUTIVE SUMMARY

CONTENTS

Page

Message from Secretary General of the World Tourism Organization

1. Introduction 1

2. Master Plan Report Structure 2

3. Overview 2

4. Key Findings 4

5. Strategic Recommendations 10

6. Action & Implementation Programme 16

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NIGERIA TOURISM MASTER PLAN

EXECUTIVE SUMMARY

1. INTRODUCTION

The Tourism Sector in the Federal Republic of Nigeria has been identified by the President of the Federal Republic, Chief Olusegun Obasanjo GCFR, as one the six priority areas for development. A Tourism Master Plan is required to develop the sector. Poverty alleviation and generation of employment, physical environmental enhancement and cultural and social issues, including HIV /Aids are central issues in the plan.

The President initiated a Presidential Committee for the Nigeria Tourism Development Master Plan. Subsequently, at the request of the Federal Government, the United Nations World Tourism Organisation (UNWTO) and the United Nations Development Programme (UNDP) took responsibility to part fund and implement the production of the Master Plan.

Tourism Development International Ltd was contracted by UNWTO as the consultants to produce the plan. The project commenced in Abuja on 7th February 2005. An inception report was delivered in March 2005, a Mid Term Report on 7th August 2005 and a Draft Master Plan Report on December 12th 2005

A number of consultative seminars on the findings, key conclusions and initial recommendations were held with the stakeholders during October and November, after which the Draft and Final Reports including the Master Plan were produced.

The Project team wish to acknowledge the evident interest of His Excellency the President of the Federal Republic in the project, the support of the Honourable Minister for Culture and Tourism, Ambassador Frank Nchita Ogbuewu, the Project Co-ordinator, Dr. Franklin Adejuwon and the officials in the Federal Ministry of Culture and Tourism, the Nigerian Tourism Development Corporation and other Federal and State Ministries as well as many government agencies. The Project team thank the UNDP Resident Representative and other officers in Abuja and the UNWTO Head of the Technical Co-operation Service and officers in Madrid for the continuing support and encouragement. The support and understanding of the private sector is very much appreciated in their willingness to share information and their knowledge with the team.

Finally, the many State Governors who so warmly received and assisted the team on their field visits are offered a special acknowledgement and thanks.

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2. MASTER PLAN REPORT STRUCTURE

The Tourism Master Plan report is divided into three volumes:

• Volume I – CURRENT SITUATION ANALYSIS sets out the findings resulting from field visits, consultations, desk research and market research. The conclusions of the team on a range of areas, SWOT analysis and key issues for Nigeria are included.

• Volume II – STRATEGIC RECOMMENDATIONS &

IMPLEMENTATION sets out the direction and the Master Plan together with the Action Programme.

• Volume III – TECHNICAL REPORTS AND APPENDICIES supporting

and elaborating the findings and recommendations of the Tourism Master Plan.

There is also a separately bound EXECUTIVE SUMMARY (This Document) which summarises the findings and recommendations and also includes the Action Plan.

3. OVERVIEW

The principal conclusions from the analysis of the economic impact of Tourism on the economy of Nigeria conducted by the project are:

• Spending by international tourists has a direct impact on the national

economy estimated at US$280m/N36b. • Downstream economic impacts from the “export” revenues of international

tourist spending are estimated to generate additional gross revenue of US$224m/N29b.

• While the incidence of domestic leisure travel may be low, the sheer size of

Nigeria’s population means that there is a significant contribution to the demand for tourism services from domestic travel activity. The revenue value of this impact is unknown.

• The revenue generated from travel within the country by employees and

staff of Federal Government departments and agencies generates a demand for an estimated US$68m/N8.8b of transport and hospitality sectors.

• State governments also make a considerable contribution to the transport

and hospitality sector in the undertaking of official travel activities. The revenue value of this impact is unknown.

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• The contribution to government revenue from VAT levies on the Hospitality sector, recorded at N1.149 million in 2004, is considered to grossly understate the actual level of revenue received.

• Company Income tax generated by the Hospitality sector was recorded at

N313 million in the 2005 year, the first year such a breakdown was available.

• Implementation of the Tourism Development Master Plan in Tourism

Cluster development will disperse the economic benefits from tourism activity. The economic benefits from tourism activity will be spread much wider and to a greater proportion of the population than is currently the case.

• Demand for labour will receive a very significant stimulus from

implementation of the proposed Tourism Development Master Plan.

Nature

Tropical Rainforest Cluster

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The future for tourism in Nigeria is dependent on the opportunities and challenges being exploited and addressed. The diversity of cultural attractions, the friendly disposition of the people, a revamped National Tourism Organisation, Human Resources Development and new Convention Bureau provide key opportunities.

Implementation of the Tourism Development Master Plan will be a major challenge for the government and industry, as will changing the international image of Nigeria. Improving the quality of the product and facilities and putting in place a comprehensive training programme will require a very strong partnership between the public and private sectors.

If the opportunities and potentials, which Nigeria has, are exploited and the challenges met, substantial investment in planned and strategic marketing of Nigeria as a desirable tourist destination will be required and will pay positive and substantial dividends.

4. KEY FINDINGS

The present National Tourism Development Corporation (NTDC) Act is pretty basic. Omitted from its text are various provisions which are salient to the development of a viable tourism industry and which ensure continuing sustenance of the present efforts. This is being addressed with the new Bill that has been drafted by the project team

The Presidential Council on Tourism which is chaired by His Excellency the President, Chief Olusegun Obasanjo, and the Tourism Steering Committee which is chaired by the Honourable Minister are very important in ensuring the implementation of the Master Plan and to the future of the industry in Nigeria.

The Federal Ministry for Culture and Tourism needs strengthening to fulfill its role in securing the necessary Federal investment, target setting and monitoring. There is need for economists, planners and personnel with statistics and industry experience

The Nigerian Tourism Development Corporation (NTDC) is overstaffed. The staff lack appropriate training and experience. The organisation is badly equipped, lacking computers, with very poor office accommodation. Together with an inadequate budget the overall result is an ineffective organisation.

The commercial sector lacks a much needed strong single voice to articulate its needs to government. The overall state of the commercial sector of the tourist industry and the lack of government support and the multi taxation of the industry underline the need for a strong single industry voice

Despite the existence of a number of funding schemes targeting SME enterprises and available to applicants in the tourism sector, the conditions are currently too restrictive to effectively foster investment in the sector.

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The conditions and process to obtain Bank of Industry funding need to be made simpler and more accessible.

The collection and compilation of tourism statistics needs urgent improvement. The reliability of the current statistics is extremely low and no information was available on tourists spending and overall tourist revenue for the country. However, it would appear that the number of international visitors to Nigeria has remained static over the last 15 years.

The total number of international air visitors to Nigeria in 2004 (the benchmark year) is estimated at 190,000. The level of spending by international tourists in 2004 is estimated to be N 36 billion (US$ 280million). To be effective and efficient in stimulating investment in development of the tourism clusters, the current conditions of the funding schemes for SME companies will need to be amended as they are too complicated and difficult for SMEs. At the time of this report, no hotel or hospitality project had been successful in securing incentives for a proposed investment. The same applies to the mandated fund available through the Bank of Industry for lending to SME enterprise. This is a result of complicated application processes and the inability of people in the sector to prepare adequate business plans

The current marketing approach is very weak. The marketing of Nigeria as a tourist destination is under funded and lacks a strategic marketing approach. The marketing collaterals are not up to international standards; while they are informative they are not customer friendly.

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A survey of tour operators in the UK, Europe and the United States of America indicated a lack of information or knowledge about Nigeria as a tourist destination. The adoption of a niche marketing approach will be critical to the success of any future marketing strategy and therefore the success (or otherwise) in developing tourism in the country.

The potential market segments for development are likely to be leisure (new experience seekers; Nigeria’s Diaspora; special interest; expatriate community; family holidays), conference and meetings, visiting friends and relatives (VFR), religious sports and other events.

Air transport capacity (both external and internal) is satisfactory to meet the needs of tourism growth in the immediate future. The safety aspect of the internal air transport has recently become a matter of concern. The presidency has taken steps to address it.

The international airports terminal buildings are satisfactory, however the runways in Lagos need upgrading and repairs. The domestic terminals are poor and need modernisation. The road network is generally adequate with some exceptions of the roads to tourist sites which are being addressed. City taxis need to be upgraded and fitted with meters. The rail network will not serve or have any impact on tourism in the near future. The visa regime as it is currently operated is a very real barrier to tourism growth. It is punitive and does not serve the tourism interests of Nigeria. Applicants for visas must produce a letter of invitation from Nigeria and apply at the embassy or high commission in the country where they reside. Many of Nigeria’s competitors have much more friendly visa regimes with some requiring no visa for nationals of the tourism generating countries. This issue needs to be addressed as a matter of priority.

The Slave Routes are a strategic element in Nigeria’s cultural tourism product offer and need development and packaging as they are not well presented at the present time. Many of Nigeria’s historic sites are in a dilapidated state, have no interpretation or signposting. The current deplorable state of the Nigerian natural environment is a strategic competitive disadvantage. The range and number of festivals and events can be a highly marketable product but they require some strategic improvement to make them more marketable. Event management needs to be professional, spectator facilities, safety, access and parking need improvement.

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Internationally operated hotels are currently providing a high quality product to the business market. The spare capacity that currently exists at these properties should be offered to tour operators at favourable rates. Private locally operated hotels are currently performing poorly but an opportunity exists for the development of more good quality professionally managed “boutique” hotels that are capable to develop niche markets. Government bodies must remove themselves from operating hotels as they are not providing an acceptable quality and such hotels would be best managed by the private sector. Accommodation and catering facilities need to be developed at the National Parks and the management of accommodation and catering at the National Parks should be privatized. The conference facilities in Lagos and Abuja and in some other locations are good. There is a need to encourage private sector local conference management companies in Abuja to provide a professional conference service and organize social events for delegates and spouses. The public section is not equipped to provide the professionalism required. The human resources capabilities of the tourism and hospitality sectors are lagging far behind in terms of quality, standards and skills delivery. There is a lack of balance between management and supervisory training and craft skills training. The numbers receiving craft skills training need to be greatly increased The National Institute for Hospitality and Tourism (NIHOTOUR) is grossly overstaffed and ineffective in its present role as a provider of educational services. The Institute has no credible on-site practice facilities nor has it any experience of delivering skilled personnel to the workforce.

The various education providers do not specify skills or programme outcomes. There is no way of ensuring consistent delivery of quality outcomes nor is there any way for auditing the quality of outcomes of the various training and education institutions. The conditions in the training institutes are very poor, dirty, ill equipped, badly maintained and are under-funded. The management and staff morale is poor and at a low level. A number of institutions train their course attendees in theoretical aspects but have no on-site practice training facilities. There is a significant shortage of suitably qualified instructors, teachers and lecturers across the teaching faculty. They also lack industry experience and an international aspect. The consequence is that the teaching methods and course content are out of date.

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The foregoing is an overview of the current situation in tourism and of the issues that currently exist and are discussed in full in the chapters of Volume I of the main report of the Tourism Master Plan. An overview of these key findings is as follows:

4.1 Tourism Policy, Governance & Organisation

• The existing legislation is weak. The proposed tourism bills and classification proposals should be put on hold until the master plan is in place.

• The presidential Council on Tourism and the Tourism Steering Committee on

Tourism are unique and key to driving tourism growth.

• The Federal Ministry for Culture and Tourism needs strengthening and professional personnel.

• The NTDC is overstaffed, under resourced, lacks targets and action plans and

consequently is in-effective.

• The commercial sector lacks a strong unified voice.

• The Public/Private relationships are non-existent.

• There is a lack of an enabling environment for the private sector involvement and investment in the tourism sector.

• The current marketing of Nigeria is inadequate.

4.2 The Value of Tourism to Nigeria

The sector lacks reliable statistics and market information

Essential databases to implement the Tourism Satellite Account (TSA) are not available

The project identified 190,000 international air arrivals with visitor spending at US$ 280 million for 2004.

No information exists on land frontier arrivals

The existing incentives and investment procedures are not attracting investment in the tourism sector

4.3 Current Marketing Approach

Current marketing activities are under-funded, inadequate and ineffective

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The tourist products are not organized or packaged for the market place

Nigeria’s tourist attractions are unknown to the international travel trade

The image of Nigeria abroad is very negative and is not being addressed

4.4 Access & Internal Transportation

International air access is adequate for existing and short term needs

Internal air transport needs safety improvements as a matter of urgency

The road network is adequate and amongst the best in Africa. It needs to be properly maintained and signposted

4.5 Visa Regime

The visa regime is a very real barrier to tourism growth 4.6 The Nigerian Tourism Product

The slave route, culture and heritage are strategic elements in the Nigerian tourism product but require development and packaging

Nigeria’s historical and cultural sites are in decay and the physical environment is a strategic competitive disadvantage

With improvements in presentation and packaging the many festivals and events can be highly marketable

Levies and imposts by the federal, state and local governments make trading difficult and raise the operating costs for hotels by up to 30%.

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The poor standards in public sector enterprises underlines the need for privatization

Private sector operator hotels are performing poorly with the exception of a limited number of “boutique” style hotels

Nigeria is well endowed with conference facilities

Destination Management Companies (DMCs) and conference organizers are weak or non-existent at present

4.7 Tourism Hospitality, Education & Training

Human Resource Development is totally inadequate in training quality, skills range and numbers

NIHOTOUR is grossly overstaffed and ineffective

The training institutions are ill-equipped, badly maintained and lack on-site practical training facilities

There is a significant shortage of suitably qualified teachers and instructors

5. STRATEGIC RECOMMENDATIONS

Volume II addresses the overall issues identified above and determines the direction, methodology and actions the government must take if tourism is to become a profitable and sustainable economic activity linked to the governments overall policy of development through institutional capacity building. The development of a vibrant tourism industry will rest with a range of actions and implementation processes. Volume II shows the way forward through a series of recommendations and action plans as well as the implementation processes necessary to make them work. The following is a summary of the key recommendations from which the Action and Implementation Programme evolves:

Key Recommendation I Positioning Nigeria Tourism

That Nigeria adopt a clear identifiable positioning as a cultural and regional conference destination in the tourism marketplace

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Key Recommendation II Tourism Clusters

The development of tourism should be concentrated in five clusters. The five clusters are

Tropical Rainforest Conference Capital Atlantic Gateway Scenic Nature Sahara Gateway

Key Recommendation III Product Development

Market led quality products should be developed for international, regional and domestic tourists Key Recommendation IV Flagship Tourism Projects

Within each tourism cluster, flagship projects should be developed to act as tourism icons and as a catalyst for all further development of tourism within the cluster. The Flagship Projects proposed are:

Tinapa Business, Leisure and Conference Resort (Tropical Rainforest) Cross River Tropical Rainforest (Tropical Rainforest)

Development of Conference, Meetings and Event

Management Capability (Conference Capital) Farin Ruwa Eco Tourism Project (Conference Capital) Olokola Cultural Resort (Atlantic Gateway) Museum of Traditional Nigerian Architecture (Scenic Nature) Ancient City of Kano (Sahara Gateway) Key Recommendation V Sites of Regional Significance Investment resources should be allocated to a number of sites of regional significance which are unique to Nigeria and offer the country a competitive advantage

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Key Recommendation VI Accommodation Encourage the development of international three star hotels. The management and operation of all accommodation units be privatized and that privately owned “Boutique” hotels be encouraged. Implement hotel classification as a development as well as a marketing tool Key Recommendation VII The Environment Each State Government should appoint a Waste Management Officer to establish and implement a waste management system involving the general public, Local Governments and private waste management enterprises. The development of tourism products should be preceded by an environment impact study. Planning and the protection of cultural assets and heritage sites requires the co-ordination of the three tiers of government and particularly local governments.

Key Recommendation VIII Safety and Security

Establish the Tourism Security Committee to coordinate the security aspects of tourism Key Recommendation IX HIV/AIDS Advice notices for tourists on HIV / Aids be produced and distributed through hotels and other outlets All promotional activities be aimed at attracting responsible tourists Key Recommendation X Arts and Crafts Reconstitute the National Crafts Council Establish design centres and mobile clinics introducing standards and quality control Key Recommendation XI Festivals and Events Promote the initial Calendar of Festivals and agree annual dates Improve spectator facilities and crowd control where needed Develop a new national cultural show with the National Dance Troupe to be based in the new Culture & Tourism Centre

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Key Recommendation XII National Parks Strengthen the protection role of the National Parks Service. Implement the recommendations made for the individual parks within the clusters Key Recommendations XIII Access and Internal Transport Perimeter fencing should be erected at all airports Safety requirements should be fully implemented for all domestic aircraft and air traffic

Key Recommendations XIV Marketing A significant increase in marketing expenditure will be required to overcome the lack of awareness of Nigeria as a tourist destination and the very poor image of the country in the main international markets. A budget of US$15million over five years (2006-2010) is the minimum recommended for marketing purposes.

Key Recommendation XV Target Markets Marketing activities will be focused on the following target markets which are considered to offer the best prospects for Nigeria International – United Kingdom, Western Europe, USA, South America, Caribbean Regional - ECOWAS, South Africa Domestic Key Recommendations XVI Market Segments Marketing activities will be focused on the following market segments which are considered to offer the best prospects for Nigeria Leisure – New Experience Seekers, Diaspora, Expatriate Community, Family Holidays

Business – Conference/Meetings Visiting Friends and Relatives (VFR) Other – Religious Crusades, Sporting Events, Shopping

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Key Recommendations XVII Marketing Approach The overall marketing approach for tourism in Nigeria will be to create a range of holiday packages and market these packages directly to international tour operators and regional travel agents for inclusion in their holiday pogrammes A major promotional and public relations campaign will also be undertaken to counteract the country’s negative image Key Recommendations XVIII Branding

A new brand for Nigeria Tourism will be put in place which will project a new vibrant image for Nigeria Key Recommendation IXX Partnership All marketing activities will be part of an integrated marketing plan and implemented in partnership with the industry

Key Recommendation XX National Institute for Culture and Tourism

Establish a National Institute for Culture and Tourism to research, plan and oversee education and training for the culture and tourism sector

Key Recommendation XXI Abuja College of Culture and Tourism Studies Establish Abuja College of Culture and Tourism Studies aimed at becoming the premier tourism and cultural college serving West Africa

Key Recommendation XXII Legislation New legislation be enacted identifying clear roles for the federal and state agencies in tourism

Key Recommendation XXIII Nigeria Tourism Authority In line with best practice establish Nigeria Tourism Authority to implement government tourism policy Key Recommendation XXIV Convention Bureau For the promotion of Nigeria as a regional conference and meetings destination establish the Abuja Visitor and Convention Bureau within the structure of the Nigeria Tourism Authority Key Recommendation XXV Visa Regime

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The requirement to obtain a single entry visitor visa for a stay of up to one month should be removed for nationals of tourist producing countries and potential tourist producing countries where it is deemed that migrant workers will not be seeking jobs in Nigeria

Key Recommendation XXVI Tourism Satellite Account To produce a Tourism Satellite Account for Nigeria in 2008 the following should be implemented, starting in 2006 • Introduce redesigned migration forms • Implement twice-yearly airport exit surveys • Include domestic travel in the household omnibus survey programme • The NTA implement simplified surveys at major land borders • The NTA implement surveys into niche markets within Nigeria • The Central Bank and other agencies to be strongly involved.

Key Recommendation XXVII Incentives and Investment Programme

The recommended incentives should be put in place and promulgated including

Soft Loans Tax Incentives

Grant Scheme Pioneer status

Duty Free Import of equipment Land at concessionary rate Surety of foreign loans

The existing disincentives should be removed or consolidated

Key Recommendation XXVIII Tourism Management Information System Implement an efficient TIS including information on visitor numbers,

characteristics, behaviour and spending. Collect employment statistics, accommodation occupancy rates Analyse and promulgate findings

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6. ACTION AND IMPLEMENTATION PROGRAMME

This chapter outlines the organizational structures and actions required to implement the Tourism Master Plan. Suggestions as to how the Tourism Master Plan can be funded are also outlined.

The table below sets out a listing of Priority actions for immediate implementation. It is recommended that these actions be implemented during 2006 with a view to building momentum and raising the profile of tourism in Nigeria amongst the general public, private sector tourism interests, Federal and State Government officials and potential investors.

The following Priority Actions are drawn from the Action Plans, as outlined in 6.2

The Tourism Master Plan Implementation Organisation will have responsibility for overseeing the implementation of these Priority Actions.

Action No.

Priority Actions (2006) Lead Support

A.2. Establishment of the Tourism Master Plan Implementation Organization (TMPIO) in presidency

FGN TMPIO

G.9. Establishment of the Tourism Development Fund Machinery

FGN TMPIO

B.4. Undertake feasibility study and architectural outlay for Atlantic Gateway cluster Project

PCT/MCT TMIPO

B.4. Construction of the Coastal Road through Epa to Olokola 55 kilometres State Governments FGN A. 6. Establish Nigeria Tourism Authority and office FGN TMPIO

D.3. Develop new brand for Nigeria tourism and undertake Tourism Awareness

Programme NTA TMPIO

B.12. Prepare Slave Route Feasibility Study and Convention: Develop a co-operative

marketing approach with other Slave Route countries PCT/ FGN TMPIO

D.6. Package and promote Abuja Carnival through selected tour operators and develop professional approach within Private sector

FGN TMIPO

B.21. Agree design of facility mix for Cultural and Tourism Centre, Abuja FGN MCT B.6. Undertake restoration of part of Kano City as pilot project Kano State TMPIO

G.2. Produce Tourism Investment prospectus and organize Investment conference in

London FGN TMPIO

B.7. / B.13.

Prepare Feasibility Study and commence development of Farin Ruwa Eco Tourism Project

Nasarawa State TMPIO

A.4. Implement new visa regime

FGN TMPIO

B.23. Pedestrianize Onikan Area Lagos City as pilot project Lagos State TMPIO

D.34./ D.42.

Promote TMP to tourism Industry both within and outside Nigeria TMPIO MCT

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6.1 Tourism Master Plan Implementation Organization

A Tourism Master Plan Implementation Organizational (TMPIO) is imperative as the take-off point of the implementation strategy and will be established in the first quarter of 2006. The TMPIO will be responsible to the Presidential Tourism Council and will operate under a controlled budget dispensation. Because of the envisaged involvement other international agencies and financiers in the tourism development process of Nigeria, we strongly recommend a formula of a dependable priority and acceptability outside barometer ministerial ambiance under the direct control of the President

The TMPIO will comprise of a Presidential nominated leadership capable of interpreting the issues of Tourism Master Plan and who must also have direct access to the President, P.C.T. Government machineries and international organizations. The TMPIO will also comprise of representation from the Ministry of Culture and Tourism, Ministry of Finance, private sector tourism, financial services/banking sector and a full time Executive Chairman. The TMPIO will retain the services of an International Project Director/Co-ordinator and will employ international and local executives on a consultancy basis.

TOURISM MASTER PLAN IMPLEMENTATION SECRETARIAT

(I) International (I)International (I) International NTA (I) International

Expert HRD Tourism Development Org. Management Marketing organization Expert Expert Expert

(I) International Expert (I) International Accommodation (I) International Tourism Training Classification and TSA Expert and Education Registration Expert

(3) Local experts

• Planning • Environment • Funding

The Presidency

• Executive Chairman • Ministry Culture and Tourism • Ministry of Finance • Private Sector representative • Financial Services/Banking representative

International Project Director and Co-ordinator

Development HRD Organization Marketing /T.S.A.

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It is envisiaged that the Tourism Mater Plan Implementation Organization will remain in place for the first three years of the timeframe of the Tourism Master Plan (2006-2008). There will be a gradual transfer of responsibilities to the newly established N.T.A. and N.I.C.T. during 2007 and 2008. From 2009, the N.T.A. will have full responsibility for the development and marekting of tourism in Nigeria.

6.2 Action Plans

The action plan tables in the following are laid out as follows:

1. An identification number for each part of the action programme with a prefix letter designating the area to which the action refers:

A – Organization Action Plan B – Development Action Plan C – Access and Internal Transport Action Plan D – Marketing Action Plan E – HRD Action Plan F – TSA Action Plan G – Investment and Incentives Action Plan H – Tourism Management Information System Action Plan

2. The detail of the action. 3. The rationale for taking the action. 4. The agency or sector which will take the lead in application 5. The agency(ies) sector(s) that will support the action or provide

funding. 6. The priority (in terms of time) placed on the action will:

1 Priority 1 - Indicate a short term action in 2006-2007 2 Priority 2 - Indicate a medium term action in 2008-2010 3 Priority 3 - Indicate a longer term action in 2011-2015

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ncy/

P.C

.T./

Exe

cuti

ve c

ounc

il

MC

T

I

A.2

. E

stab

lish

T.M

.P. I

mpl

emen

tati

on O

rgan

izat

ion

E

nsur

e im

plem

enta

tion

of

TM

P (

2006

-200

8)

Pre

side

ncy/

P.C

.T.

MC

T

I

A.3

. A

ppoi

nt r

elev

ant i

nter

nati

onal

con

sult

ants

for

thre

e ye

ars

Exp

erie

nce

of ‘

best

pr

acti

ce’

requ

ired

FG

N

UN

DP

I

A.3

. (1)

A

ppoi

nt P

roje

ct D

irec

tor/

Co-

ordi

nato

r E

xper

ienc

e of

‘be

st

prac

tice

’ re

quir

ed

FGN

M

CT

I

A.3

. (2)

A

ppoi

nt I

nter

nati

onal

N.T

.A. M

anag

emen

t O

rgan

izat

ion

Exp

ert (

18 m

an m

onth

Inp

ut)

to w

hile

w

ith

the

Chi

ef E

xecu

tive

(N

TA

)

Tou

rism

Man

agem

ent

orga

niza

tion

exp

erie

nce

re

quir

ed

FGN

T

MP

IO

I

A.3

. (3)

A

ppoi

nt I

nter

nati

onal

Mar

ketin

g E

xper

t (18

man

m

onth

inpu

t)

Tou

rism

Mar

keti

ng

expe

rtis

e re

quir

ed

FGN

T

MP

IO

I

A.3

(4)

A

ppoi

nt T

ouri

sm D

evel

opm

ent C

ultu

ral E

xper

t (24

m

an m

onth

Inp

ut)

T

ouri

sm d

evel

opm

ent

expe

rtis

e re

quir

ed

FGN

T

MP

IO

I

A.3

. (5)

R

unni

ng T

.M.P

. Sec

reta

riat

(lo

cal e

xper

ts, p

erso

nnel

, eq

uipm

ent

and

offi

ce c

osts

) (3

year

s)

T

MP

IO

FGM

I

A. 4

. Im

plem

ent n

ew V

isa

regi

me

Cur

rent

reg

ime

obst

acle

to

tour

ism

FG

N

I

A.5

. P

rese

nt N

iger

ia T

ouri

sm B

ill (

2006

) to

Nat

iona

l A

ssem

bly

(Pre

side

ntia

l bill

)

Stre

ngth

en T

ouri

sm

Org

aniz

atio

n

Pres

iden

cy

MC

T

I

A.6

. E

stab

lish

Nig

eria

Tou

rism

Aut

hori

ty (

NT

A)

and

offi

ce

Pol

icy

dire

ctio

n an

d M

onito

ring

FG

N

Chi

ef E

xecu

tive

/ N

TA

I

A.7

. O

rgan

ize

Inte

rnat

iona

l Stu

dy T

our

E

xpos

ure

to ‘

Bes

t P

ract

ice’

in T

ouri

sm

TM

PIO

M

CT

I

A.8

. E

stab

lish

Con

vent

ion

Bur

eau

C

reat

e sp

ecif

ic p

urpo

se

orga

niza

tion

to s

ecur

e co

nfer

ence

bus

ines

s fo

r N

iger

ia

TM

PIO

/Pri

vate

Se

ctor

C

hief

Exe

cuti

ve/

NT

A

I

A.9

. O

rgan

ize

sem

inar

s to

com

mun

icat

e T

MP

to

stak

ehol

ders

P

rom

ote

awar

enes

s of

T

MP

C

hief

Exe

cuti

ve/

NT

A

TM

PIO

I

Page 25: Nigeria Tourism Development Master Plan Nigeria Tourism Development Master Plan

Nig

eria

Tou

rism

Mas

ter

Pla

n

20

B

Pro

duct

Dev

elop

men

t A

ctio

n P

lan

N

o A

ctio

n R

atio

nale

L

ead

Supp

ort

Pri

orit

y B

.1.

Iden

tify

and

sec

ure

addi

tiona

l inv

estm

ent t

o co

nclu

de

the

seco

nd s

tage

of

the

deve

lopm

ent o

f th

e T

inap

a B

usin

ess

Res

ort t

o in

clud

e ho

tel a

ccom

mod

atio

n an

d co

nfer

ence

fac

iliti

es

Ens

ure

com

plet

ion

of th

e to

uris

m a

nd le

isur

e di

men

sion

at T

inap

a B

usin

ess

Res

ort

Cro

ss R

iver

Sta

te

TM

PIO

I

B.2

. P

repa

re a

fea

sibi

lity

stu

dy/b

usin

ess

Plan

for

Cro

ss

Riv

er N

atio

nal P

ark

Tro

pica

l Rai

nfor

est.

Iden

tify

in

tern

atio

nal f

inan

cial

sup

port

for

this

pro

ject

Ass

ess

the

com

mer

cial

vi

abili

ty o

f de

velo

ping

the

Nat

iona

l Par

k as

an

inte

rnat

iona

lly

reco

gniz

able

Rai

nfor

est.

Cro

ss R

iver

St

ate/

Con

sult

ants

T

MP

IO

I

B.3

. P

repa

re B

usin

ess

Dev

elop

men

t/M

arke

ting

Pla

n fo

r C

onfe

renc

e C

apita

l clu

ster

In

crea

se c

onfe

renc

e bu

sine

ss

- K

ogi S

tate

-

Nas

araw

a St

ate

-

Fede

ral C

apit

al

Aut

hori

ty

TM

PIO

/C

onsu

ltan

ts

I

B.4

. P

repa

re f

easi

bilit

y st

udy

/bus

ines

s pl

an f

or O

loka

la

Cul

tura

l Res

ort a

nd M

aste

r pl

an

Mak

e ac

cess

com

mer

cial

vi

abili

ty to

attr

act

inve

stor

s

Ogu

n / O

ndo

Stat

es

TM

PIO

/C

onsu

ltan

ts

I

B.5

. P

repa

re f

easi

bilit

y st

udy/

busi

ness

pla

n fo

r M

useu

m

of T

radi

tion

al N

iger

ian

arch

itec

ture

M

ake

mus

eum

mor

e at

trac

tive

Jo

s St

ate

T

MP

IO

/Con

sult

ants

I

B.6

. P

repa

re r

esto

ratio

n pl

an f

or A

ncie

nt C

ity

of K

ano.

U

nder

take

Pil

ot –

pro

ject

M

ake

Kan

o m

ore

attr

acti

ve to

tour

ists

K

ano

Stat

e

TM

PIO

/C

onsu

ltan

ts

I

B.7

. P

repa

re f

easi

bilit

y St

udy/

busi

ness

pla

n fo

r Fa

rin

Ruw

a E

co T

ouri

sm P

roje

ct

Ace

ss c

omm

erci

al v

iabi

lity

an

d cr

eate

Eco

Tou

rism

P

rodu

ct

Nas

araw

a St

ate

T

MP

IO

/Con

sult

ants

B.8

. In

trod

uce

New

Cla

ssif

icat

ion

and

grad

ing

Sch

eme

for

hote

ls a

nd o

ther

acc

omm

odat

ion

Impr

ove

stan

dard

s of

ac

com

mod

atio

n

NT

A

TM

PIO

/C

onsu

ltan

ts

I

B.9

. A

ppoi

nt c

onsu

ltan

t eng

inee

rs a

nd a

rchi

tect

s to

des

ign

the

Nat

iona

l Lod

ge a

nd A

ccom

mod

atio

n U

nits

to b

e de

velo

ped

in e

ach

of th

e id

enti

fied

Nat

iona

l Par

ks

(Cro

ss R

iver

, Yan

kari

, Gas

haka

Gum

pti,

and

Lak

e K

anji

),

Dev

elop

a s

tand

ard

set o

f pl

ans

for

the

deve

lopm

ent

of s

imil

ar s

tyle

d (b

ut

diff

eren

t sca

le)

of

acco

mm

odat

ion

at e

ach

of

the

Nat

iona

l Par

ks b

eing

de

velo

ped.

Nat

iona

l Par

ks

Com

mis

sion

T

MP

IO

I

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Nig

eria

Tou

rism

Mas

ter

Pla

n

21

B

Pro

duct

Dev

elop

men

t A

ctio

n P

lan

N

o A

ctio

n R

atio

nale

L

ead

Supp

ort

Pri

orit

y B

.10.

A

ppoi

nt c

onsu

ltan

t arc

hite

cts/

engi

neer

s an

d la

nd

plan

ners

to d

esig

n in

terp

reta

tion

cent

res,

vis

itor

fa

cilit

ies,

to in

clud

e ca

teri

ng, r

etai

l, pa

rkin

g an

d re

stro

om v

isit

or a

men

ities

at a

ll f

lags

hip

and

supp

orti

ng p

roje

cts.

Fin

alis

atio

n al

l des

igns

with

the

iden

tifi

ed ti

met

able

with

in o

ne y

ear.

To

stan

dard

ise

in

acco

rdan

ce w

ith

nati

onal

an

d re

gion

al p

refe

renc

es

the

desi

gn la

yout

and

us

age

of a

ll la

nds

in a

nd

arou

nd a

ll s

trat

egic

ally

id

enti

fied

tour

ist

attr

actio

ns id

entif

ied

in th

e T

.M.P

TM

PIO

C

onsu

ltant

s I

B.1

1.

Impr

ove

all r

oad

acce

ss to

pot

enti

al to

uris

t sit

es

Enh

ance

acc

essi

bilit

y

Min

istr

y of

Wor

ks

M.C

.T.

I B

.12.

U

nder

take

fea

sibi

lity

stu

dy/b

usin

ess

plan

for

the

In

tern

atio

nal S

lave

Rou

te p

roje

ct li

nkin

g al

l Nig

eria

n sl

ave

rout

e lo

cati

on to

oth

er A

fric

an S

lave

Por

ts a

nd

inte

rnat

iona

l sla

ve d

esti

nati

on p

oint

s. O

rgan

ize

Slav

e R

oute

con

vent

ion

Eva

luat

e th

e vi

abili

ty o

f es

tabl

ishi

ng N

iger

ia a

s th

e ce

ntre

of

the

inte

rnat

iona

l Sa

lve

Rou

tes

and

deve

lop

mar

kets

to ju

stif

y in

vest

men

t

PCT

/MC

T

TM

PIO

I

B.1

3.

Dev

elop

men

t of

Fari

n R

uwa

Eco

Tou

rism

Pro

ject

Pr

iori

ty

Nas

araw

a St

ate

T

MP

IO

I

B.1

4.

Und

erta

ke f

easi

bili

ty s

tudi

es/ B

usin

ess

Plan

s to

de

term

ine

feas

ibili

ty, c

onte

nt o

ther

sup

port

ing

proj

ects

in e

ach

clus

ter

and

site

of

regi

onal

si

gnif

ican

ce

Dev

elop

cri

tica

l par

t of

tour

ism

fac

ilitie

s an

d m

arke

ts to

just

ify

in

vest

men

t

PCT

/MC

T

TM

PIO

I

B.1

5.

Iden

tify

all

sta

te o

wne

d an

d op

erat

ed h

otel

s to

be

mad

e av

aila

ble

for

priv

atiz

atio

n.

Initi

al p

repa

rati

on f

or th

e pr

ivat

izat

ion

of s

tate

ow

ned

and

oper

ated

hot

els

Stat

e G

over

nmen

ts

MC

T

I

B.1

6.

Com

plet

e pr

ivat

izat

ion

proc

ess

of a

ll s

tate

ow

ned

and

oper

ated

hot

els.

T

rans

fer

of o

wne

rshi

p/

oper

atio

n of

sta

te o

wne

d ho

tels

to p

riva

te

man

agem

ent/

owne

rshi

p

Stat

e G

over

nmen

ts

NT

A

2

B.1

7.

Pre

pare

His

tori

c Si

tes

Con

serv

atio

n Pl

an

Iden

tify

cons

erva

tion

pr

iori

ties

at k

ey h

isto

ric

site

s

MC

T

NT

A/

TM

PIO

I

B.1

8.

Pre

pare

Art

s an

d C

raft

s D

evel

opm

ent P

lan

Iden

tify

uniq

ue c

raft

ski

lls

and

stra

tegy

M

CT

2

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Nig

eria

Tou

rism

Mas

ter

Pla

n

22

B

Pro

duct

Dev

elop

men

t A

ctio

n P

lan

N

o A

ctio

n R

atio

nale

L

ead

Supp

ort

Pri

orit

y B

.19.

C

ompl

ete

cust

omer

ser

vice

exc

elle

nce

trai

ning

for

all

guid

es a

nd in

terp

reta

tion

sta

ff a

t all

iden

tifi

ed to

uris

t at

trac

tion

s

Prep

are

and

prof

essi

onal

ize

staf

f in

the

area

of

cust

omer

ser

vice

NT

A

TM

P p

roje

ct

team

2

B.2

0.

Secu

re o

peni

ng o

f E

mir

s P

alac

es to

vis

itor

s

Mak

e E

mir

s P

alac

es

avai

labl

e as

a to

uris

m a

nd

cult

ural

attr

actio

n

Rel

evan

t Sta

tes

M

CT

/ N

TA

T

MP

IO

2

B.2

1.

Subm

it in

puts

into

the

deve

lopm

ent o

f th

e pr

opos

ed

Nat

iona

l Cen

tre

of C

ultu

re in

Abu

ja in

clud

ing

new

N

atio

nal C

ultu

re S

how

Ens

ure

desi

gn o

f ne

w

nati

onal

Cul

tura

l Cen

tre

opti

mis

es it

s to

uris

m

pote

ntia

l

MC

T

TM

PIO

I

B.2

2.

Bas

ed o

n co

mpl

eted

fea

sibi

lity

stud

ies

shor

tlist

all

tour

ism

pro

ject

s to

be

proc

eede

d w

ith

and

com

plet

e co

nstr

uctio

n an

d de

velo

pmen

t bud

get a

nd id

entif

y fi

nanc

ial s

ourc

es f

or p

roje

cts

Set d

evel

opm

ent p

rior

ities

an

d ou

tline

inve

stm

ent

requ

irem

ent f

or o

vera

ll

tour

ism

dev

elop

men

t

PC

T

MC

T/

TM

PIO

I

B.2

3.

Reg

ener

atio

n of

Oni

kan

area

of

Lag

os c

ity

E

stab

lish

vis

itor

fri

endl

y en

viro

nmen

t L

agos

Sta

te

TM

PIO

I

B.2

4.

Dev

elop

fur

ther

sup

port

for

Tin

apa

Lei

sure

and

Con

f.

Res

ort

Flag

ship

pro

ject

C

ross

Riv

er S

tate

T

MP

IO

1/2

B.2

5.

Dev

elop

Cro

ss R

iver

Nat

iona

l Par

k T

ropi

cal

Rai

nfor

est (

subj

ect t

o fe

asib

ilit

y)

Flag

ship

pro

ject

N

PC

M

inis

try

of

Env

iron

men

t 1/

2

B.2

6.

Dev

elop

Con

fere

nce

Hos

ting/

Man

agem

ent c

apab

ilit

y in

Abu

ja

Flag

ship

pro

ject

P

riva

te s

ecto

r /N

TA

T

MP

IO

1/2

B.2

7.

Dev

elop

Olo

kola

cul

tura

l Res

ort (

subj

ect t

o fe

asib

ility

) Fl

agsh

ip p

roje

ct.

Inte

rnat

iona

l Pri

vate

sec

tor

initi

ativ

e

Ogu

n / O

ndo

Stat

es

TM

PIO

1/

2

B.2

8.

Res

tore

/upg

rade

Mus

eum

of

Tra

diti

onal

Nig

eria

n A

rchi

tect

ure

(sub

ject

to f

easi

bilit

y)

Flag

ship

pro

ject

M

CT

T

MP

IO

1/2

B.2

9.

Dev

elop

and

res

tore

Anc

ient

cit

y of

Kan

o (s

ubje

ct to

fe

asib

ility

)

Flag

ship

pro

ject

K

ano

Stat

e

TM

PIO

1/

2

B.3

0.

Dev

elop

Sup

port

ing

Pro

ject

s in

eac

h cl

uste

r (s

ubje

ct

to f

easi

bilit

y)

Clu

ster

Dev

elop

men

t A

s m

ay a

pply

M

CT

2/

3

B.3

1.

Dev

elop

Site

s of

Reg

iona

l Sig

nifi

canc

e (s

ubje

ct to

fe

asib

ility

)

Stre

ngth

en C

lust

ers

A

s m

ay a

pply

N

TA

2/

3

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Nig

eria

Tou

rism

Mas

ter

Pla

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23

B

Pro

duct

Dev

elop

men

t A

ctio

n P

lan

N

o A

ctio

n R

atio

nale

L

ead

Supp

ort

Pri

orit

y B

.32.

Im

plem

ent e

nvir

onm

ent e

nhan

cem

ent p

rogr

amm

e

Impr

ove

envi

ronm

enta

l M

inis

try

of

Env

iron

men

t N

TA

2/

3

B.3

3.

Impl

emen

t Fes

tival

s an

d E

vent

s D

evel

opm

ent

prog

ram

me

Pr

oduc

t dev

elop

men

t in

itiat

ive

M

CT

N

TA

2/

3

D

M

arke

ting

Act

ion

Pla

n

No

Act

ion

Rat

iona

le

Lea

d Su

ppor

t P

rior

ity

D.1

. Im

plem

ent c

o-or

dina

ted

mar

keti

ng p

rogr

amm

e 20

06-

2010

P

rom

ote

tour

ism

pro

duct

s to

targ

et m

arke

ts

NT

A

TM

PIO

I

D.2

. P

repa

re g

uide

lines

for

new

bra

nd. A

ppoi

nt s

peci

alis

t B

rand

ing

Age

ncy

Pos

ition

ing

of N

iger

ia

PC

T

MC

T

TM

PIO

I

D.3

.

Des

ign

and

deve

lopm

ent o

f ne

w b

rand

P

ositi

onin

g of

Nig

eria

B

rand

ing

Age

ncy

T

MP

T

MIP

O

I

D.4

. Se

lect

and

con

trac

t Mar

ket R

epre

sent

ativ

es in

mai

n m

arke

ts

Spec

iali

st s

uppo

rt r

equi

red

TM

P S

ecre

tari

at

TM

PIO

I

D.5

. Se

lect

and

con

trac

t P.R

. Age

ncy

Spec

iali

st s

uppo

rt r

equi

red

TM

P S

ecre

tari

at

TM

PIO

I

C

A

cces

s an

d In

tern

al T

rans

port

Act

ion

Pla

n

No

Act

ion

Rat

iona

le

Lea

d Su

ppor

t P

rior

ity

C.1

. U

pgra

de D

omes

tic

Air

port

s

To

prov

ide

mor

e co

mfo

rtab

le f

acil

ities

to

incr

ease

reg

iona

l tou

rism

Min

istr

y of

A

viat

ion

M

inis

try

of

Fina

nce

1

C.2

. P

rovi

de a

dditi

onal

Coa

ches

and

Car

Hir

e ve

hicl

es

T

o en

sure

gre

ater

cho

ice

of

vehi

cles

P

riva

te S

ecto

r N

TA

2

C.3

. In

trod

uce

revi

sed

Vis

a R

egim

e

To

mak

e N

iger

ia m

ore

attr

acti

ve to

vis

it

Imm

igra

tion

N

TA

/ M

CT

1

Page 29: Nigeria Tourism Development Master Plan Nigeria Tourism Development Master Plan

Nig

eria

Tou

rism

Mas

ter

Pla

n

24

D

Mar

keti

ng A

ctio

n P

lan

N

o A

ctio

n R

atio

nale

L

ead

Supp

ort

Pri

orit

y D

.6.

Pac

kage

and

pro

mot

e A

buja

Car

niva

l thr

ough

sel

ecte

d T

our

oper

ator

s. P

riva

tize

Car

niva

l Man

agem

ent

Cul

tura

l Tou

rism

init

iati

ve

PC

T

TM

PIO

I

D.7

. U

nder

take

Mar

ket R

esea

rch

in I

nter

nati

onal

and

Reg

iona

l m

arke

ts

Info

rmat

ion

nece

ssar

y to

in

form

mar

ketin

g ca

mpa

igns

NT

A

TM

PIO

I

D.8

. C

ompi

le d

atab

ase

of I

nter

natio

nal T

our

oper

ator

s to

be

targ

eted

O

rder

ed p

lann

ing

N

TA

M

arke

t R

epre

sent

ativ

es

I

D.9

. C

ompi

le d

atab

ase

of T

our

oper

ator

s an

d T

rave

l Age

nts

in

Afr

ican

Mar

kets

O

rder

ed p

lann

ing

NT

A

Mar

ket

Rep

rese

ntat

ives

I

D.1

0.

Com

pile

dat

abas

e of

Pro

fess

iona

l Con

fere

nce

orga

nize

rs

(PC

Os)

, Mul

tina

tion

al

Ord

ered

pla

nnin

g C

onve

ntio

n B

urea

u

NT

A

I

D.1

1.

Com

pile

med

ia c

onta

ct li

st

Ord

ered

pla

nnin

g

Mar

ket

Rep

rese

ntat

ives

N

TA

I

D.1

2.

D

esig

n an

d P

rint

col

late

rals

incl

udin

g D

estin

atio

n br

ochu

re, T

rave

l Tra

de M

anua

l, C

onfe

renc

e G

uide

, P

rodu

ct B

roch

ures

Too

ls n

eces

sary

for

ef

fect

ive

mar

ketin

g

NT

A

Con

vent

ion

Bur

eau/

TM

PIO

I

D.1

3.

Est

abli

sh P

hoto

Lib

rary

and

pre

pare

C.D

. RO

M

E

stab

lish

‘Im

age

Ban

k’ f

or

use

by N

.T.O

. and

pri

vate

se

ctor

NT

A

TM

PIO

I

D.1

4.

Tog

ethe

r w

ith lo

cal h

otel

s an

d gr

ound

han

dler

s pr

epar

e cu

ltura

l tou

rism

pro

duct

s/pa

ckag

es

Ver

y fe

w ‘

prod

ucts

’ or

‘e

xper

ienc

es’

curr

ently

in

plac

e

NT

A

Tou

rism

In

dust

ry /

TM

PIO

I

D.1

5.

Set u

p co

-ope

rati

ve m

arke

ting

initi

ativ

es w

ith A

irlin

es

and

Maj

or h

otel

gro

ups

Cos

t eff

ecti

ve a

ppro

ach

to

mar

keti

ng

NT

A

TM

PIO

I

D.1

6.

Agr

ee p

rogr

amm

e of

P.R

. act

ivit

ies

incl

udin

g Pr

ess

rele

ases

, Tou

rism

Am

bass

ador

Pro

gram

me

Ord

ered

pla

nnin

g

MC

T

Mar

ket

Rep

rese

ntat

ives

I

D.1

7.

Sele

ct a

nd c

ontr

act A

dver

tisi

ng A

genc

y

Spec

iali

st s

uppo

rt r

equi

red

M

CT

N

TA

/TM

PIO

I

D.1

8.

Sele

ct a

nd c

ontr

act

web

dev

elop

men

t/int

erne

t age

ncy

Sp

ecia

list

sup

port

req

uire

d M

CT

N

TA

/TM

PIO

I

Page 30: Nigeria Tourism Development Master Plan Nigeria Tourism Development Master Plan

Nig

eria

Tou

rism

Mas

ter

Pla

n

25

D

Mar

keti

ng A

ctio

n P

lan

N

o A

ctio

n R

atio

nale

L

ead

Supp

ort

Pri

orit

y D

.19.

A

gree

Pro

gram

me

of T

rave

l Tra

de

Pro

mot

ions

/wor

ksho

ps to

be

atte

nded

Ord

ered

pla

nnin

g M

CT

N

TA

Mar

ket

Rep

rese

ntat

ives

/ T

MP

IO

I

D.2

0.

Att

end

Tra

vel T

rade

Pro

mot

ions

/wor

ksho

ps

Dev

elop

rel

atio

nshi

ps w

ith

Tra

vel T

rade

N

TA

M

arke

t R

epre

sent

ativ

es

I

D.2

1.

Mak

e sa

les

calls

to T

our

Ope

rato

rs, A

irlin

es, T

rave

l A

gent

s et

c.

Dev

elop

rel

atio

nshi

ps w

ith

Tra

vel T

rade

N

TA

M

arke

t R

epre

sent

ativ

es

I

D.2

2.

Dis

trib

utio

n of

Des

tinat

ion

Bro

chur

e, T

rave

l Tra

de

Man

ual,

Prod

uct G

uide

to T

rave

l Tra

de

Rai

se a

war

enes

s of

Nig

eria

M

arke

t R

epre

sent

ativ

es

NT

A

I

D.2

3.

Dis

trib

utio

n of

Con

fere

nce

Gui

de to

PC

Os,

Mul

tinat

iona

l C

ompa

nies

and

Ass

ocia

tion

s

Rai

se a

war

enes

s of

N

iger

ia

Con

vent

ion

B

urea

u N

TA

I

D.2

4.

Org

aniz

atio

n of

Fam

ilia

riza

tion

vis

its f

or T

our

Ope

rato

rs

and

Med

ia

Rai

se a

war

enes

s of

N

iger

ia

Mar

ket

Rep

rese

ntat

ives

N

TA

I

D.2

5.

Pro

-act

ive

use

of th

e in

tern

et. E

nsur

e in

form

atio

n is

up

to

date

C

ost e

ffec

tive

co

mm

unic

atio

n to

ol

NT

A

I

D.2

6.

Org

aniz

e Fa

mili

ariz

atio

n vi

sits

for

PC

Os,

Mul

tinat

iona

ls

and

Ass

ocia

tion

s

Add

ress

cur

rent

‘la

ck o

f aw

aren

ess’

of

Nig

eria

’s

tour

ism

off

er

NT

A

M.C

.T. M

inis

try

of I

nfor

mat

ion

and

Nat

iona

l O

rien

tati

on

I

D.2

7.

Dev

elop

spe

cial

inte

rest

pro

duct

s/pa

ckag

es

A

ddre

ss d

efic

ienc

ies

in

curr

ent o

ffer

NT

A

Tou

rism

In

dust

ry

I

D.2

8.

Im

plem

ent D

estin

atio

n ad

vert

isin

g ca

mpa

ign

In

crea

se v

isit

ors

N

TA

Mar

keti

ng

Rep

rese

ntat

ives

I

D.3

9.

Adv

erti

sing

cam

paig

n fo

r Fe

stiv

als

and

Eve

nts

In

crea

se v

isit

ors

NT

A

Mar

keti

ng

Rep

rese

ntat

ives

I

D.3

0.

Con

fere

nces

/mee

tings

Adv

ertis

ing

cam

paig

n (o

ngoi

ng)

Incr

ease

vis

itor

s C

onve

ntio

n

Bur

eau

NT

A

I

D.3

1.

Adv

erti

sing

Cam

paig

n fo

r D

omes

tic

Mar

ket (

ongo

ing)

In

crea

se v

isit

ors

NT

A

MC

T

I

Page 31: Nigeria Tourism Development Master Plan Nigeria Tourism Development Master Plan

Nig

eria

Tou

rism

Mas

ter

Pla

n

26

D

Mar

keti

ng A

ctio

n P

lan

N

o A

ctio

n R

atio

nale

L

ead

Supp

ort

Pri

orit

y

D.3

2 B

ench

mar

k an

d M

onit

or Y

ear

I M

arke

ting

act

iviti

es

E

nsur

e st

rate

gy o

n sc

hedu

le w

ithi

n bu

dget

pa

ram

eter

s

Fed.

Min

istr

y of

Fi

nanc

e

TM

PIO

D.3

3.

Und

erta

ke r

esea

rch

with

Int

erna

tion

al a

nd R

egio

nal

Tra

vel T

rade

to in

form

med

ium

term

str

ateg

ies

Feed

back

N

TA

T

MP

IO

2

D.3

4.

Impl

emen

t P.R

. and

com

mun

icat

ions

cam

paig

n in

key

m

arke

ts

Add

ress

imag

e is

sue/

incr

ease

vis

itor

s

NT

A

Min

istr

y of

In

form

atio

n an

d N

atio

nal

Ori

enta

tion

2

D.3

5.

On-

goin

g li

aiso

n/ta

rget

ing

of in

tern

atio

nal/R

egio

nal

Tra

vel T

rade

Rel

atio

nshi

p bu

ildin

g/in

crea

se v

isit

ors

M

arke

t R

epre

sent

ativ

es

NT

A

2

D.3

6.

D

istr

ibut

ion

of m

arke

ting

coll

ater

als

(ong

oing

) In

crea

se v

isit

ors

M

arke

t R

epre

sent

ativ

es

NT

A

2

D.3

7.

Org

aniz

atio

n of

Fam

ilia

riza

tion

vis

its f

or T

our

op

erat

ors

and

med

ia (

ongo

ing)

In

crea

se tr

ade

awar

enes

s of

pro

duct

off

er/i

ncre

ase

visi

tors

NT

A

Mar

keti

ng

Rep

rese

ntat

ives

2

D.3

8.

Impl

emen

t Des

tinat

ion

adve

rtis

ing

cam

paig

n

Incr

ease

vis

itor

s

MC

T/N

TA

M

arke

ting

R

epre

sent

ativ

es

2

D.3

9.

On-

line

info

rmat

ion

prov

isio

n an

d m

arke

ting

act

iviti

es

(ong

oing

) In

crea

se v

isit

ors

MC

T/N

TA

T

MP

IO

2

D.4

0.

Adv

erti

sing

cam

paig

n fo

r Fe

stiv

als

and

Eve

nts

In

crea

se v

isit

ors

NT

A

Mar

keti

ng

Rep

rese

ntat

ives

2

D.4

1.

Con

fere

nces

/mee

tings

Adv

ertis

ing

cam

paig

n (o

ngoi

ng)

Incr

ease

vis

itor

s C

onve

ntio

n

Bur

eau

NT

A

2

D.4

2.

Adv

erti

sing

Cam

paig

n fo

r D

omes

tic

Mar

ket (

ongo

ing)

Incr

ease

vis

itor

s N

TA

2

D.4

3.

Att

enda

nce

at T

rave

l Tra

de ,W

orks

hops

and

P

rom

otio

ns (

ongo

ing)

R

elat

ions

hip

build

ing/

incr

ease

vis

itor

s

Mar

ket

Rep

rese

ntat

ives

N

TA

2

Page 32: Nigeria Tourism Development Master Plan Nigeria Tourism Development Master Plan

Nig

eria

Tou

rism

Mas

ter

Pla

n

27

D

Mar

keti

ng A

ctio

n P

lan

N

o A

ctio

n R

atio

nale

L

ead

Supp

ort

Pri

orit

y D

.44.

B

ench

mar

k an

d M

onit

or P

rogr

ess

(ong

oing

) E

nsur

e st

rate

gy o

n sc

hedu

le a

nd w

ithi

n bu

dget

par

amet

ers

NT

A

MC

T

2

E

H

RD

Act

ion

Pla

n

N

o A

ctio

n R

atio

nale

L

ead

Supp

ort

Pri

orit

y E

.1.

App

oint

Tou

rism

Tra

inin

g O

rgan

izat

ion

Exp

ert

(12

man

mon

th in

put)

T

ouri

sm T

rain

ing

org.

ex

pert

ise

requ

ired

T

MP

Sec

reta

riat

M

CT

I

E.2

. A

ppoi

nt T

ouri

sm T

rain

ing

Edu

cati

on E

xper

t (1

2 m

an m

onth

inpu

t)

Tou

rism

Tra

inin

g ed

ucat

ion

exp

ertis

e re

quir

ed

TM

P S

ecre

tari

at

MC

T

I

E.3

. L

egal

ly e

stab

lish

Nat

iona

l Ins

titut

e fo

r C

ultu

re a

nd T

ouri

sm

Stud

ies

(NIC

T).

Con

sult

wit

h st

akeh

olde

rs a

nd o

btai

n in

puts

. E

stab

lish

mis

sion

and

are

as o

f co

re f

ocus

and

dev

elop

men

t pla

n.

Stre

ngth

en C

ultu

re a

nd

Tou

rism

Tra

inin

g

MC

T

TM

PIO

I

E.4

. P

arti

cipa

ting

inst

ituti

ons

to d

efin

e th

eir

Edu

cati

onal

Vis

ions

and

M

issi

ons.

The

n de

fine

pro

gram

mes

, pro

gram

me

aim

s,

obje

ctiv

es a

nd in

tend

ed o

utco

mes

Impr

ove

qual

ity

of

teac

hing

N

ICT

/ N

TA

T

IMP

O

I

E.5

. Id

enti

fy s

uita

ble

inte

rnat

iona

l par

tner

s. E

stab

lish

link

s an

d ex

chan

ges.

Key

Nig

eria

n ac

adem

ics

to a

tten

d su

itab

le

inte

rnat

iona

l pro

gram

mes

Impr

ove

teac

hing

st

anda

rds

M

CT

/ N

ICT

T

IMP

O

I

E.6

. C

arry

out

res

earc

h, a

gree

det

ails

, arr

ange

fun

ding

, def

ine

resp

onsi

bilit

ies,

est

ablis

h li

nks

and

plan

ning

of

the

Abu

ja

Cul

ture

Tou

rism

and

Hos

pita

lity

Col

lege

Pro

vide

new

Cul

ture

and

T

ouri

sm in

stitu

tion

M

CT

/ N

ICT

In

tern

atio

nal

co

nsul

tant

I

E.7

. Id

enti

fy s

uita

ble

loca

tions

for

new

sch

ool f

acili

ties

in K

adun

a an

d L

agos

Im

prov

e fa

cilit

ies

N

ICT

T

MP

IO

I

E.8

. U

pgra

de f

acili

ties

for

Yab

a C

olle

ge a

nd K

adun

a P

olyt

echn

ic.

Impr

ove

faci

litie

s to

cat

er

for

trai

ning

in to

uris

m a

nd

hosp

ital

ity

Fede

ral M

inis

try

of

Edu

cati

on/

NIC

T

TM

PIO

I

E.9

. N

UC

to a

gree

and

pub

lish

cle

ar g

uide

line

s fo

r H

onou

r de

gree

an

d M

aste

rs p

rogr

amm

es

Uni

vers

ity

prog

ram

mes

N

ICT

Uni

vers

ity

Acc

redi

tatio

n

TM

PIO

/ C

onsu

ltan

t

I

Page 33: Nigeria Tourism Development Master Plan Nigeria Tourism Development Master Plan

Nig

eria

Tou

rism

Mas

ter

Pla

n

28

E

HR

D A

ctio

n P

lan

No

Act

ion

Rat

iona

le

Lea

d Su

ppor

t P

rior

ity

E.1

0.

Iden

tify

sec

onda

ry s

choo

l pilo

t pro

ject

loca

tion

s. A

gree

pr

ogra

mm

es c

onte

nt. D

evel

op s

uita

ble

faci

litie

s w

ithi

n ke

y cl

uste

r ar

eas

Impr

ove

trai

ning

fac

iliti

es

NIC

T

TM

PIO

I

E.1

1.

Vis

its to

par

tner

inst

itut

ions

, res

earc

h fo

r ne

w p

rogr

amm

es,

inst

itutio

nal r

esou

rces

exp

ansi

on

Ong

oing

aca

dem

ia a

nd

acad

emic

pro

gram

mes

de

velo

pmen

t

NIC

T

TM

PIO

I

E.1

2.

Ong

oing

Pol

ytec

hnic

s an

d H

otel

Sch

ools

upg

rade

s

Impr

ove

faci

litie

s

Fede

ral M

inis

try

of

Edu

cati

on

TM

PIO

/ C

onsu

ltan

t 2

E.1

3.

Ong

oing

impr

ovem

ents

at H

otel

Sch

ools

Hot

el S

choo

l upg

rade

s N

ICT

T

MP

IO

2

E.1

4.

Com

plet

e co

nstr

ucti

on o

f A

buja

Col

lege

E

xpan

ded

cult

ure

and

Tou

rism

Tra

inin

g

MC

T/ N

ICT

T

MP

IO/

Con

sult

ant

2

E.1

5.

Inve

stm

ent i

n su

itab

le U

nive

rsit

y fa

cilit

ies

and

prog

ram

mes

su

ppor

t sub

ject

to p

oten

tial f

or a

ccre

dita

tion

Impr

oved

uni

vers

ity

prog

ram

mes

N

ICT

TM

PIO

2

E.1

6.

Dev

elop

new

QA

sch

eme,

mod

us o

pera

ndi,

acco

unta

bilit

ies

Tra

inin

g Q

ualit

y A

ssur

ance

Ser

vice

N

ICT

T

MIP

O

Con

sult

ant

2

E.1

7.

Dev

elop

fur

ther

Sec

onda

ry V

ocat

iona

l fac

iliti

es in

new

em

ergi

ng to

uris

m c

lust

er a

reas

Se

cond

ary

Voc

atio

nal

Scho

ols

NIC

T

TM

PIO

2

E.1

8.

Vis

its to

par

tner

inst

itut

ions

, res

earc

h fo

r ne

w p

rogr

amm

es,

inst

itutio

nal r

esou

rces

exp

ansi

on

Ong

oing

aca

dem

ia a

nd

acad

emic

pro

gram

mes

de

velo

pmen

t

NIC

T

TM

PIO

2

E.1

9.

Ong

oing

impr

ovem

ents

at H

otel

s Sc

hool

s H

otel

Sch

ool u

pgra

des

NIC

T

3

E.2

0.

Vis

its to

par

tner

inst

itut

ions

, res

earc

h fo

r ne

w p

rogr

amm

es,

inst

itutio

nal r

esou

rces

exp

ansi

on

Ong

oing

aca

dem

ia a

nd

acad

emic

pro

gram

mes

de

velo

pmen

t

Fede

ral M

inis

try

of

Edu

cati

on

NIC

T/

TM

PIO

/ C

onsu

ltan

t

3

Page 34: Nigeria Tourism Development Master Plan Nigeria Tourism Development Master Plan

Nig

eria

Tou

rism

Mas

ter

Pla

n

29

F

T

SA I

mpl

emen

tati

on A

ctio

n P

lan

No

Act

ion

Rat

iona

le

Lea

d Su

ppor

t P

rior

ity

F. 1

. A

ppoi

nt T

SA E

xper

t T

SA E

xper

tise

requ

ired

T

MP

IO

I

F.2.

U

nder

take

the

coll

ectio

n, p

roce

ssin

g an

d an

alys

is o

f 20

05 (

and

subs

eque

nt y

ears

) in

tern

atio

nal a

rriv

al

(mig

ratio

n) s

tati

stic

s at

all

inte

rnat

iona

l air

port

s

Mon

itor

visi

tor

num

bers

ar

rivi

ng in

the

coun

try

TSA

Im

plem

enta

tion

C

omm

ittee

N

PC

/NB

S N

TA

I

F.3.

U

nder

take

the

coll

ectio

n, p

roce

ssin

g an

d an

alys

is o

f 20

05 (

and

subs

eque

nt y

ears

) in

tern

atio

nal a

rriv

al

(mig

ratio

n) s

tati

stic

s fr

om m

ajor

bor

der

cros

sing

s.

NT

O s

taff

to u

nder

take

.

Mon

itor

visi

tor

num

bers

ar

rivi

ng a

cros

s la

nd b

orde

rs.

TSA

Im

plem

enta

tion

C

omm

ittee

N

TA

/NB

S I

F.4.

In

trod

uce

revi

sed

mig

rati

on f

orm

s an

d su

pply

to

airl

ines

and

bor

der

cros

sing

pos

ts.

Est

ablis

h re

com

men

ded

chan

ges

to m

igra

tion

for

m to

m

onito

r ar

riva

ls

TSA

Im

plem

enta

tion

C

omm

ittee

NT

A/

Nig

eria

Im

mig

rati

on

Serv

ice

I

F.5.

U

nder

take

2 in

terv

iew

wav

es o

f re

com

men

ded

exit

su

rvey

at i

nter

natio

nal a

irpo

rts.

Com

mis

sion

mar

ket

rese

arch

com

pany

to d

esig

n an

d co

ordi

nate

in

terv

iew

ing

and

data

ana

lysi

s.

Mon

itor

visi

tor

mix

, ac

tiviti

es a

nd s

pend

ing

wit

hin

Nig

eria

N

TA

NB

S I

F.6.

E

stab

lish

a pr

ogra

mm

e to

mea

sure

dom

esti

c tr

avel

in

cide

nce.

In

sert

que

stio

ns in

the

hous

ehol

d om

nibu

s re

sear

ch

surv

ey in

cide

nce,

act

iviti

es u

nder

take

n an

d sp

endi

ng

wit

hin

the

coun

try

by r

esid

ent p

opul

atio

n.

Est

ablis

h in

cide

nce,

ac

tiviti

es a

nd s

pend

ing

on

dom

esti

c tr

avel

.

N

TA

M

arke

t R

esea

rch

com

pany

I

F.7.

U

nder

take

mar

ket s

urve

ys o

n do

mes

tic

nich

e m

arke

ts

such

as

fest

ival

/eve

nts,

nat

iona

l par

ks, r

elig

ious

eve

nts

et

c

Est

ablis

h le

vel o

f pa

tron

age,

or

igin

of

part

icip

ants

and

sp

endi

ng

N

TA

NB

S I

F.8.

T

rain

2 x

NB

S of

fice

rs f

rom

Nat

iona

l Acc

ount

s di

visi

on in

TSA

met

hodo

logy

and

ana

lyti

cal

tech

niqu

es. 1

wee

k tr

ip to

Can

ada

for

cour

se w

ith

Tou

rism

Can

ada.

Tra

inin

g in

TSA

ana

lyti

cal

tech

niqu

es

N

BS

N

TA

I

Page 35: Nigeria Tourism Development Master Plan Nigeria Tourism Development Master Plan

Nig

eria

Tou

rism

Mas

ter

Pla

n

30

F

T

SA I

mpl

emen

tati

on A

ctio

n P

lan

No

Act

ion

Rat

iona

le

Lea

d Su

ppor

t P

rior

ity

F.9.

U

nder

take

Wor

ksho

ps f

or N

TO

sta

ff in

inte

rpre

tatio

n of

TSA

Acc

ount

sys

tem

and

thei

r im

plic

atio

ns f

or th

e to

uris

m in

dust

ry.

Impr

ove

know

ledg

e,

unde

rsta

ndin

g an

d ab

ility

to

inte

rpre

t TSA

Acc

ount

sy

stem

W

TO

/UN

DP/

In

tern

atio

nal

Con

sult

ant

N

BS/

C

BN

I

F.10

.

Und

erta

ke tr

aini

ng a

nd a

dvis

ory

inpu

t with

NT

O o

n de

sign

, dat

a co

llec

tion

and

ana

lysi

s of

dat

a fr

om

inte

rnat

iona

l sur

veys

eco

nom

ic d

ata

anal

ysis

and

in

tegr

ate

into

the

TSA

sys

tem

. Thr

ee (

3) m

an m

onth

s in

put.

Tra

inin

g an

d qu

alit

y co

ntro

l of

dat

a an

alys

is a

nd

man

ipul

atio

n fo

r T

SA

syst

em.

W

TO

/UN

DP

In

tern

atio

nal

Con

sult

ant

N

TA

I

F.11

. Pu

rcha

se o

f co

mpu

ter

equi

pmen

t, so

ftw

are

and

asso

ciat

ed r

esou

rces

to u

nder

take

dat

a an

alys

is a

nd

man

ipul

atio

n on

nic

he s

urve

ys. C

olla

tion

and

di

stri

buti

on o

f qu

arte

rly

and

annu

al to

uris

m s

tati

stic

s (e

lect

roni

call

y) to

sta

keho

lder

s

Ens

ure

equi

pmen

t ava

ilab

le

for

wid

e sp

read

dis

trib

utio

n of

tour

ism

sta

tist

ics

to

Nig

eria

n st

akeh

olde

rs

N

TA

NB

S I

F.12

. U

nder

take

2 in

terv

iew

wav

es o

f on

goin

g ex

it su

rvey

pr

ogra

mm

e at

inte

rnat

iona

l air

port

s. C

omm

issi

on

mar

ket r

esea

rch

com

pany

to c

oord

inat

e in

terv

iew

ing

and

data

ana

lysi

s. (

Bud

get y

ear

2007

)

Mon

itor

visi

tor

mix

, ac

tiviti

es a

nd s

pend

ing

wit

hin

Nig

eria

N

TA

NB

S I

F.13

. U

nder

take

trai

ning

and

men

tori

ng o

f N

BS

Nat

iona

l A

ccou

nts

staf

f in

impl

emen

tati

on o

f T

SA m

etho

dolo

gy

and

anal

ysis

. (T

hree

mon

th m

an in

put)

(B

udge

t yea

r 20

07)

Han

ds o

n pr

actic

al

inst

ruct

ion

in a

pply

ing

TSA

m

etho

dolo

gy to

Nat

iona

l A

ccou

nts

U

ND

P/

Inte

rnat

iona

l C

onsu

ltan

t

N

BS

I

F.14

. U

nder

take

hot

el r

even

ue a

nd o

pera

ting

cost

sur

vey

for

top

and

mid

dle

leve

l hot

els.

(B

udge

t yea

r 20

07)

Est

ablis

h a

benc

hmar

k m

easu

re o

f ho

tel r

even

ues

and

cost

s fo

r T

SA s

yste

m

N

TA

NB

S I

F.15

.

Und

erta

ke o

ngoi

ng d

omes

tic

mar

ket r

esea

rch

prog

ram

me

into

nic

he m

arke

t are

as to

est

ablis

h in

cide

nce

and

spen

ding

leve

ls (

Bud

get y

ear

2007

)

Est

ablis

h ec

onom

ic

cont

ribu

tion

of

nich

e m

arke

ts

to e

cono

my

N

TA

I

Page 36: Nigeria Tourism Development Master Plan Nigeria Tourism Development Master Plan

Nig

eria

Tou

rism

Mas

ter

Pla

n

31

F

T

SA I

mpl

emen

tati

on A

ctio

n P

lan

No

Act

ion

Rat

iona

le

Lea

d Su

ppor

t P

rior

ity

F.16

. U

nder

take

rev

iew

of

NB

S N

atio

nal A

ccou

nts

staf

f in

im

plem

enta

tion

of

TSA

met

hodo

logy

and

ana

lysi

s.

Prep

are

2007

Ben

chm

ark

Tea

r T

SA A

ccou

nts

for

publ

icat

ion.

(T

hree

mon

th m

an in

put)

(B

udge

t yea

r 20

08)

Han

ds o

n pr

actic

al

inst

ruct

ion

in a

pply

ing

TSA

m

etho

dolo

gy to

Nat

iona

l A

ccou

nts

U

ND

P/

Inte

rnat

iona

l C

onsu

ltan

t

N

BS/

N

TA

2

F.17

. U

nder

take

2 in

terv

iew

wav

es o

f on

goin

g ex

it su

rvey

pr

ogra

mm

e at

inte

rnat

iona

l air

port

s an

d at

key

land

bo

rder

pos

ts. C

omm

issi

on m

arke

t res

earc

h co

mpa

ny to

co

ordi

nate

inte

rvie

win

g an

d da

ta a

naly

sis.

(B

udge

t yea

r 20

08)

Mon

itor

visi

tor

mix

, ac

tiviti

es a

nd s

pend

ing

wit

hin

Nig

eria

N

TA

NB

S 2

F.18

. U

nder

take

hot

el r

even

ue a

nd o

pera

ting

cost

sur

vey

for

top

and

mid

dle

leve

l hot

els.

(B

udge

t yea

r 20

08)

Est

ablis

h a

benc

hmar

k m

easu

re o

f ho

tel r

even

ues

and

cost

s fo

r T

SA s

yste

m

N

TA

NB

S 2

F.19

. U

nder

take

ong

oing

dom

esti

c m

arke

t res

earc

h pr

ogra

mm

e in

to n

iche

mar

ket a

reas

to e

stab

lish

inci

denc

e an

d sp

endi

ng le

vels

(B

udge

t yea

r 20

08)

Est

ablis

h ec

onom

ic

cont

ribu

tion

of

nich

e m

arke

ts

to e

cono

my

N

TA

NB

S 2

F.20

. T

SA I

mpl

emen

tati

on C

osts

-

TSA

Im

plem

enta

tion

C

omm

ittee

TM

PIO

I

Page 37: Nigeria Tourism Development Master Plan Nigeria Tourism Development Master Plan

Nig

eria

Tou

rism

Mas

ter

Pla

n

32

H

Tou

rism

Man

agem

ent

Info

rmat

ion

Syst

em A

ctio

n P

lan

No

Act

ion

Rat

iona

le

Lea

d Su

ppor

t P

rior

ity

H.1

. Im

plem

ent a

n ef

fici

ent T

ouri

sm M

anag

emen

t In

form

atio

n S

yste

m

Ens

ure

prop

er p

lann

ing,

de

velo

pmen

t and

mar

ketin

g of

tour

ism

sec

tor

NT

A

MC

T/ D

epar

tmen

t of

Inf

orm

atio

n

I

H.2

. Im

plem

ent A

rriv

al a

nd D

epar

ture

Reg

istr

atio

n S

yste

m

Tra

ck in

divi

dual

vis

itor

s en

teri

ng th

e co

untr

y

Dep

artm

ent

of

Imm

igra

tion

N

TA

/ M

CT

I

H.3

. In

trod

uce

new

arr

ival

and

dep

artu

re f

orm

s fo

r N

iger

ia

Ens

ure

coll

ecti

on o

f re

liab

le

tour

ist a

rriv

al s

tatis

tics

Dep

artm

ent

of

Imm

igra

tion

N

TA

/ M

CT

I

G

I

nves

tmen

t an

d In

cent

ives

Act

ion

Pla

n

No

Act

ion

Rat

iona

le

Lea

d Su

ppor

t P

rior

ity

G.1

. A

men

d in

cent

ives

off

ered

by

the

Nig

eria

n In

vest

men

t P

rom

otio

n C

omm

issi

on.

Nee

d to

be

mor

e sp

ecif

ic/r

elev

ant t

o to

uris

m

sect

or

FGN

N

IPC

.

I

G.2

. Pr

epar

e ne

w h

igh

qual

ity

Inve

stm

ent/B

roch

ure.

O

rgan

ize

Inve

stm

ent C

onfe

renc

e in

Lon

don

A

ttra

ct p

oten

tial

inve

stor

s

NT

A

MC

T/

NP

C

I

G.3

. D

evel

op a

gra

nt a

id s

chem

e fo

r ex

istin

g an

d ne

w

ente

rpri

ses

in n

omin

ated

tour

ism

clu

ster

s

Gui

de a

lloca

tion

of g

rant

aid

to

tour

ism

sec

tor

M

CT

N

TA

/ T

MP

IO

I

G.4

. E

nsur

e th

at in

cent

ives

are

dir

ecte

d to

qua

lify

ing

ente

rpri

ses

in n

omin

ated

tour

ism

clu

ster

s

Cha

nnel

l inv

estm

ent i

n to

cl

uste

rs

MC

T

NT

A/

TM

PIO

I

G.5

. E

nsur

e th

at in

cent

ives

are

app

lied

to r

egis

tere

d pr

emis

es w

here

an

appr

opri

ate

regi

stra

tion

sch

eme

exis

ts

Dev

elop

qua

lity

tour

ism

en

terp

rise

s

NT

A

I

G.6

. E

xten

d du

ty f

ree

on im

port

ed k

itch

en a

nd r

esta

uran

t eq

uipm

ent b

eing

inst

alle

d as

par

t of

reno

vati

on p

roje

cts

E

ncou

rage

in

vest

men

t/up

grad

edin

g b

y ow

ners

of

ente

rpri

ses

Pres

iden

cy

Min

istr

y of

Fi

nanc

e I

G.7

. R

elax

impo

rt p

rohi

biti

on o

n ite

ms

of q

ualit

y li

nen,

ta

blew

are

etc.

Im

prov

e st

anda

rds

in

tour

ism

ent

erpr

ises

Pr

esid

ency

M

inis

try

of

Fina

nce

I

G.8

. C

onso

lida

te le

vies

and

fee

s ex

trac

ted

from

the

hosp

ital

ity

sect

or

Red

uce

tour

ism

ent

erpr

ise

oper

atin

g co

sts

Pr

esid

ency

M

inis

try

of

Fina

nce

I

G.9

. E

stab

lish

Tou

rism

Dev

elop

men

t Fun

d

Ass

ist d

evel

opm

ent

FGN

T

MP

IO

I

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Nig

eria

Tou

rism

Mas

ter

Pla

n

33

H

Tou

rism

Man

agem

ent

Info

rmat

ion

Syst

em A

ctio

n P

lan

No

Act

ion

Rat

iona

le

Lea

d Su

ppor

t P

rior

ity

H.4

. C

ondu

ct v

isito

r su

rvey

s in

acc

orda

nce

wit

h be

st

inte

rnat

iona

l pra

ctic

e O

btai

n vi

sito

r pr

ofil

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Nigeria Tourism Master Plan

34

NOTE: THE IMPORTANCE AND CHRONOLOGICAL FOLLOW UP OF THE ABOVE

DETAILED ACTION PROGRAMMES CAN NOT BE OVER-ESTIMATED: THE PROGRAMME SHALL REQUIRE INTERNATIONAL CONSULTANTS IN THE AREAS

OF:

- MANAGEMENT AND CO-ORDINATION OF ALL PROGRAMMES - SETTING UP THE NTA - TOURISM PRODUCT DEVELOPMENT - MARKETING - TOURISM SATELLITE ACCOUNTS - HOTEL/ACCOMMODATION CLASSIFICATION AND GRANDING

- TRAINING AND ESTABLISHEMENT OF THE TOURISM AND CULTURE TRAINING INSTITUTIONS

- FEASIBILITY STUDIES/BUSINESS PLANS

WHILE FUNDING FOR THESE CONSULTANTS CAN BE SOURCED FROM THE

INTERNATIONAL ORGANIZATIONS, FEDERAL GOVERNMENT SHOULD BE READY

WITH COUNTPART FUNDING. IN ALL CASES WHERE THE TMPIO IS INVOLVED, AN

EXPERT SHALL BE AVAILABLE TO PROPEL EVERY SECTOR AS AFFECTED. THE

TMPIO INVOLVEMENT IN MAJOR ISSUES IS IMPERATIVE SINCE IT WILL BE

OPERATING UNDER THE PERVUE OF THE PRESIDENT AND P.C.T. IT WILL

REGULARITY TAKE DIRECTIVES AND REPORT BACK. THE TMPIO SHALL ALSO BE

RESPONSIBLE FOR THE IDENTIFICATION AND SOURCING OF FUNDING OF THE

TOURISM MASTER PLAN ACTIONS. THE IMPLEMENTATION OF THE TMP SHOULD

BE STRICTLY CONTROLLED BY THE PRESIDENCY TO MAXIMIZE SUPPORT FOR THE

INTERNATIONAL ORGANIZATIONS.

6.3 Project funding

The cost of implementing the Tourism Master Plan in accordance with the strategic recommendations outlined will be presented by the Tourism Master Plan Implementation Organization as the programmes fall in to place. An initial conservative budget has been submitted through the Federal Ministry of Culture and Tourism to be considered in the 2006 budget for the jump starting of the implementation of the Tourism Master Plan. It is recommended that this budget should be placed under the TMPIO in the Presidency when appointed.

The implementation of the Tourism Master Plan will initially be funded from two main sources, namely the government (Federal and State) and International Funding Agencies. Investment in the Nigeria tourism product and infrastructure by government with the support of international funding agencies will stimulate the private sector interest while the establishment and the Tourism Development Fund shall stimulate rapid back-up funding of the programmes.

Page 40: Nigeria Tourism Development Master Plan Nigeria Tourism Development Master Plan

Nigeria Tourism Master Plan

35

An early action for the TMP Implementation Organization will be to identify sources of funding and investor and technical assistance for each of the actions as identified in the Action Programme. It is anticipated that the main sources of funding will be generated from the following sources:

• Federal Government

• State Government

• Private Sector (domestic)

• Foreign private investment

• U.N.D.P.

• World Bank

• European Union

• Other International Funding Agencies

• International Labour Organization

• Bi-lateral government aid *

• Other (including Sponsorship) **

* THE GOVERNMENT OF GERMANY HAS FINANCED THE RECONSTRUCTION OF

PART OF KANO CITY WALLS

** IN A NUMBER OF COUNTRIES MULTI – NATIONAL COMPANIES HAVE BEEN

SUCCESSFULLY TARGETED TO FUND ENVIRONMENTAL ENHANCEMENT

PROGRAMMES

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