NIELSEN 2013 INVESTOR DAY

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NIELSEN 2013 INVESTOR DAY DECEMBER 12, 2013 #NLSNInvestorDay

Transcript of NIELSEN 2013 INVESTOR DAY

Page 1: NIELSEN 2013 INVESTOR DAY

NIELSEN 2013 INVESTOR DAY

DECEMBER 12, 2013 #NLSNInvestorDay

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WELCOME & AGENDA

KATE VANEK SVP – Investor Relations

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FORWARD LOOKING STATEMENTS

The following discussion contains forward-looking statements, including those about Nielsen’s outlook and prospects, in the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements are those which are not historical facts. These and other statements that relate to future results and events are based on Nielsen’s current expectations as of December 12, 2013.

Our actual results in future periods may differ materially from those currently expected because of a number of risks and uncertainties. The risks and uncertainties that we believe are material are outlined in our disclosure filings and materials, which you can find on http://nielsen.com/investors. Please consult these documents for a more complete understanding of these risks and uncertainties. We disclaim any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as may be required by law.

Our outlook is provided for the purpose of providing information about current expectations for 2013 and 2014. This information may not be appropriate for other purposes.

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11:45am Lunch & Nielsen Innovation Experience

1:00pm Welcome & Agenda (1) Kate Vanek, SVP Investor Relations

1:10pm Opening Remarks (2) David Calhoun, Executive Chairman Elect

1:30pm Our Global Opportunity — Clients, Markets, Talent (3) Mitch Barns, Chief Executive Officer Elect

BEYOND TV: DIGITAL INNOVATION & BEYOND 1:45pm The Marketplace & Product Roadmap (4) Steve Hasker, President – Global Product Leadership

2:00pm All Things Digital – A Differentiated Approach (5) Megan Clarken, EVP – Global Product Leadership, Watch

2:15pm #Nielsen Social (6) Andrew Somosi, President – SocialGuide

2:25pm Q&A

GLOBAL OPPORTUNITIES & WHERE WATCH MEETS BUY 2:40pm Elevating The Global Growth Game In Buy (7) John Lewis, President – Americas

2:50pm Africa: The Next Emerging Frontier (8) Dwight Watson, Managing Director – Africa

3:00pm Where Watch Meets Buy – Advertiser Solutions (9) Randall Beard, President – Advertiser Solutions

3:10pm Q&A

3:25pm Break

GLOBAL PLATFORM FOR SCALE, INTEGRATION & INNOVATION 3:40pm Our Scalable Platform For Growth & Integration Of Nielsen Audio (10) Mitchell Habib, Chief Operating Officer

FINANCIAL ROADMAP TO 2016 3:55pm Long Term Financial Goals & Context For Future Growth (Book #2) Brian West, Chief Financial Officer

4:10pm Q&A

4:25pm Closing Remarks Mitch Barns

4:30pm Cocktail Hour & Nielsen Innovation Experience (concludes 6:00pm)

AGENDA

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ONGOING & INCREMENTAL SHAREHOLDER VALUE

COMPELLING CAPITAL ALLOCATION FRAMEWORK

EXPANDING GLOBAL FOOTPRINT

POWERFUL BUSINESS MODEL DRIVEN BY PERFORMANCE MANAGEMENT

CONSUMER DRIVEN INNOVATION

FIVE KEY MESSAGES

NIELSEN: A DIFFERENTIATED, GLOBAL GROWTH COMPANY

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ADVERTISER SOLUTIONS WATCH BUY

• Connected TV

• Mobile Measurement

• Online Campaign Ratings

• Cross-Platform Program Ratings

• Twitter TV Ratings

• Audio

• Answers on Demand

• Global Track Complete

• Traditional Trade Advisory & Store Observations

• Cartography

• Brand Effect Suite

• Nielsen Catalina Solutions

• Buyer Insights

• Marketing Mix

• Audience Engagement

• Mynd™ by NeuroFocus

• Segmentation and Market Solutions

INNOVATION EXPERIENCES

A VIEW OF OUR DIFFERENTIATED GLOBAL VALUE PROPOSITION

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DRIVING INNOVATION WITH CLIENTS

HELPING CLIENTS CREATE VALUABLE

GROWTH BUSINESSES

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OPENING REMARKS

DAVID CALHOUN Executive Chairman Elect

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COMPREHENSIVE UNDERSTANDING OF WHAT CONSUMERS BUY AND WATCH

FOCUS ON DELIVERING VALUE TO CLIENTS AND SHAREHOLDERS

WHY INVEST IN NIELSEN?

GLOBAL LEADER WITH MARKET PRESENCE IN 100+ COUNTRIES

“MISSION CRITICAL” MEASUREMENT AND ANALYTICS EMBEDDED IN CLIENT WORKFLOWS

SYNDICATED, SCALABLE PRODUCTS AND SERVICES

STRATEGIC INVESTMENTS TO DRIVE GROWTH OPPORTUNITIES

PROVEN TRACK RECORD OF GROWTH AND ECONOMIC RESILIENCE

ACCELERATED EARNINGS GROWTH THROUGH DELEVERAGING

RETURN OF CAPITAL TO SHAREHOLDERS

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“ACADEMY COMPANY” AS A STRATEGIC IMPERATIVE WITH PRIVATE EQUITY SPONSORS

STRONG, DEEP… AND GETTING BETTER

LEADERSHIP DEVELOPMENT: OPEN, SIMPLE, INTEGRATED

EMBEDDED SEMI-ANNUAL HUMAN RESOURCE REVIEWS INTO THE OPERATING FABRIC OF THE COMPANY

ESTABLISHED A CULTURE OF MERITOCRACY… PERFORMANCE EVALUATIONS, RANKINGS, REWARDS

NEW INDUSTRY BENCHMARKS… SIGNIFICANT TALENT INFUSION FROM LEADING COMPANIES

CREATED THE LEADERSHIP LABORATORY… MOVE HIGH POTENTIALS AROUND THE COMPANY & GLOBE

CEO DIRECT ENGAGEMENT OF TOP 200 LEADERS… PROMOTIONS, SUCCESSION, COMPENSATION

INVESTED IN LEADERSHIP DEVELOPMENT PROGRAMS… ENTRY-LEVEL, MID-CAREER, SENIOR EXECUTIVES

STRONG, DEEP BENCH ACROSS MULTIPLE DISCIPLINES, THROUGH THE RANKS, AROUND THE GLOBE

JAN. 2007

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PERFORMANCE SCORECARD

$3.8 $4.2

$4.6 $4.6 $4.9

$5.3 $5.4

'06 '07 '08 '09 '10 '11 '12

9.1x

7.9x 7.4x

6.2x 5.8x

4.0x 3.8x

'06 '07 '08 '09 '10 '11 '12

$0.8

$1.0 $1.1 $1.2

$1.3 $1.5 $1.5

'06 '07 '08 '09 '10 '11 '12

$91

$167 $229

$528

$635

'08 '09 '10 '11 '12

$235 $209

$376

$426

'09 '10 '11 '12

REVENUE ($B) ADJUSTED EBITDA ($B) ADJUSTED NET INCOME ($M)

NET DEBT LEVERAGE RATIO FREE CASH FLOW ($M)(a)

6% CAGR 11% CAGR

60% CAGR

Note: Revenue, Adjusted EBITDA and Adjusted Net Income growth rates derived on a constant currency basis; Figures are as reported (a) Excludes impact of 2011 Sponsor Termination Fees ($102M)

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David L. Calhoun Chief Executive Officer

Executive Chairman Elect

Steve Hasker President, Global Product

Leadership

Brian J. West Chief Financial Officer

Mitchell J. Habib Chief Operating Officer

Megan Clarken EVP, Global Product Leadership, Watch

Randall Beard President,

Advertiser Solutions

Dwight Watson Managing Director,

Africa

Andrew Somosi President, SocialGuide

Mitch Barns President, Global Client Svc. Chief Executive Officer Elect

John Lewis President, Americas

Kate Vanek SVP, Investor Relations

TODAY’S PRESENTERS: REFLECTING A DEEP BENCH

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OUR GLOBAL OPPORTUNITY

MITCH BARNS Chief Executive Officer Elect

CLIENTS, MARKETS, TALENT

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OUR AUDIENCE MEASUREMENT STRATEGY

STRONG BUSINESS MODEL DRIVING SHAREHOLDER VALUE

KEY THEMES FOR TODAY

THE 3 Rs – REACH, RESONANCE, REACTION

SOCIAL TV

WHERE WATCH MEETS BUY

GLOBAL BUY, WITH A SPOTLIGHT ON AFRICA, LATIN AMERICA, E-COMMERCE

INNOVATION AND OUR DRIVE TO BE MORE “REAL TIME”

INTEGRATION OF NIELSEN AUDIO

PRODUCTIVITY AS A WAY OF LIFE

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OUR GLOBAL BREADTH AND DEPTH

NIELSEN PRESENCE

PAST: West East

FUTURE: West East

CLIENT TRENDS

WELL-POSITIONED TO FULFILL CLIENT NEEDS AROUND THE WORLD

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AUDIENCE MEASUREMENT – AUDIO

RETAIL MEASUREMENT

AUDIENCE MEASUREMENT – VIDEO

AUDIENCE MEASUREMENT – SOCIAL

MARKETING EFFECTIVENESS

NEW PRODUCT INNOVATION

LEADERSHIP POSITIONS

INFORMATION

INSIGHTS

ONLY SCALE PLAYER WITH BROAD CAPABILITIES AND GLOBAL FOOTPRINT

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CLIENT BUSINESS PARTNERS

OUR CLIENTS 20,000+ clients

Top 10 relationships >30 years Long-term contracts: 3-10 years

Biggest client <4% of revenues

PRODUCT LEADERSHIP

GLOBAL BUSINESS SERVICES CLIENT SERVICES

CLIENT FOCUSED MODEL AND BUILT FOR SCALE

GLOBAL ORGANIZATION BUILT AROUND CLIENTS

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DEVELOPING MARKETS

GROWTH OF MIDDLE CLASS DEVELOPING MARKETS REVENUE

1970 2012 2030

WORLD POPULATION

MIDDLE CLASS

3.7B

7.0B

8.3B

2006 2013E

BIGGEST INCREASE EVER ACCELERATION WITH LOCALS

$0.6B

$1.2B

$0.4B LOCALS

$0.8B GLOBAL MNCs

11% CAGR

10-30% Growth

Source: OECD; CAGR represented in constant currency

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NIELSEN’S DEVELOPING MARKETS

TREND EARLY STAGE LATE STAGE

INVESTMENT $$$ $

COVERAGE NATIONAL HYPER-LOCAL, GRANULAR

LOCAL CLIENTELE <50% >50%

MARGINS LOW- TO MID-TEENS (i.e., Africa)

LOW 30’S (i.e., Brazil)

PREDICTABLE, ATTRACTIVE LONG-TERM INVESTMENT

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THE FUTURE OF NIELSEN

CONSISTENT GROWTH, EXPANDING MARGINS AND DELIVERING VALUE

REAL TIME

INTER-CONNECTED AND INTER-OPERABLE

VIDEO AND AUDIO CURRENCY

DOUBLING OUR BUSINESSES IN DEVELOPING MARKETS

EXTENDING OUR LEAD IN E-COMMERCE

WATCH ASSETS DELIVER NEW VERTICALS

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THE MARKETPLACE & PRODUCT ROADMAP

STEVE HASKER President – Global Product Leadership

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Media Planning

Campaign Activation

Post-campaign Evaluation

NIELSEN’S UNPARALLELED POSITION IN MEDIA AND MARKETING

CURRENCY FOR $80B+ INDUSTRIES

NIELSEN HAS A LEADING ROLE TO PLAY WHEREVER ADVERTISING LIVES

VIDEO

AUDIO

TEXT

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PREVAILING TRENDS ENHANCE NIELSEN'S POSITION

ONLINE CAMPAIGN & DIGITAL PROGRAM RATINGS

TABLET & SMARTPHONE MEASUREMENT

DIGITAL AUDIO MEASUREMENT

Audience measurement standards for video, audio, text

FRAGMENTATION

BUYER INSIGHTS

TWITTER TV RATINGS

NIELSEN CATALINA SOLUTIONS

MARKETING MIX

MARKETING SPEND ROI Advertising effectiveness, audience engagement and

impact metrics

GLOBAL EXPANSION OF TV RATINGS, AUDIO, ONLINE

CAMPAIGN RATINGS, BRANDEFFECT

GLOBAL World class currency quality

measurement for video & audio

TREND CLIENT NEED NIELSEN’S ANSWER

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WHAT DID IT MOTIVATE THEM TO DO?

• Nielsen Catalina Solutions

• Buyer Insights

• Marketing Mix

REACTION

• Brand Effect TV, Online, Mobile, Audio

• Twitter TV Ratings

• NeuroFocus

RESONANCE WHAT IMPACT DID IT HAVE?

• TV Ratings

• Audio Ratings

• Online Campaign Ratings

• Digital Program Ratings

REACH WHO DID MY CREATIVE REACH?

NIELSEN’S WATCH PRODUCTS

BETTER ROI FOR MARKETING

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THE DIGITAL OPPORTUNITY

Source: PwC Media & Entertainment Outlook 2013, e-Marketer, Nielsen financials; Excludes Display Mobile

Q4’10 • Nielsen/Facebook announcement

Q3’11 • OCR launch… MRC accreditation

Q4’11 • 100 campaigns

Q1’12 • Unilever, Group M announcements

Q2’12 • Publisher guarantees at Upfronts • 1,000 campaigns

Q3’12 • XCR beta period

Q4’12 • XCR launches… TV & Digital

Q1’13 • ABC cross-platform guarantees

Q2’13 • OCR international expansion • Digital Program Ratings

Q3’13 • First testing of mobile OCR complete

Q4’13 • Experian as 2nd data provider • Google tag acceptance • ~8,000 campaigns

$83B

AD SPEND MEASUREMENT SPEND

U.S. INDUSTRY OUTLOOK

$15B ~2%

$18B

<1%

~$300M opportunity

~$200M opportunity

INDUSTRY SIGNIFICANTLY BENEFITS FROM A SINGLE CURRENCY

2017 Digital Video (incl. Mobile) Spend 2017 Digital Display Spend 2013-2017 CAGR: 25% 2013-2017 CAGR: 11%

ONLINE CAMPAIGN RATINGS: KEY MILESTONES

2%

2013 TV/Radio Spend 2013-2017 CAGR: 4%

AD SPEND MEASUREMENT SPEND

AD SPEND MEASUREMENT SPEND

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DIGITAL REVENUE LANDSCAPE

BIGGER BUDGETS WITH NEW AND EXISTING CLIENTS

OCR - Video and Text (tablets/smartphones) $ $$ o $ $

OCR - Audio $ o $$ $ $

Digital Program Ratings $ $ o o o

Social TV $ $ o $ $

MEDIA PUBLISHER NEW AUDIO AGENCY ADVERTISER

CONTENT

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GLOBAL

TV

PC

Over the Top Device

Smartphone

Tablet

OVERNIGHT TO REAL

TIME

REACH RESONANCE REACTION SOCIAL

MARKETS….BIG & GETTING BIGGER PRODUCTS…ROBUST & REAL MOMENTUM

POISED TO CAPITALIZE ON SIGNIFICANT GROWTH OPPORTUNITIES

INDUSTRY ALIGNMENT (BUYERS AND SELLERS) DRIVES PACE

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PATH TO ACCELERATING GROWTH

UNIQUELY POSITIONED TO CAPITALIZE ON AUDIENCE GROWTH

UNPARALLELED POSITION IN MEDIA AND MARKETING

PREVAILING TRENDS ENHANCE OUR POSITION

WATCH PRODUCT LINKAGE TO BUY DRIVES ROI

WATCH REVENUE STEADILY ACCELERATING

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ALL THINGS DIGITAL

MEGAN CLARKEN EVP – Global Product Leadership, Watch

A DIFFERENTIATED APPROACH

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NIELSEN’S WATCH MEASUREMENT FRAMEWORK

REACH RESONANCE REACTION

ANSWERING CLIENTS’ BIGGEST QUESTIONS

ALL SCREENS / DEVICES

COMMERCIAL AND PROGRAM

PAID, OWNED, EARNED

GLOBAL

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OUR ADVANTAGE: MULTIPLE LEVELS OF CROSS PLATFORM MEASUREMENT

BY DEVICE TYPE

BY ADVERTISING MODEL

BY CONTENT TYPE

BY DELIVERY TYPE

BY USAGE

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DIGITAL PUBLISHER

TV NETWORK

PC LAPTOP

SMARTPHONE TABLET

APP BROWSER

VIDEO CONSUMPTION ACROSS PLATFORM

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PC LAPTOP

SMARTPHONE TABLET

DIGITAL PUBLISHER

TV NETWORK

Measures a representative

piece

ONE AD TO MANY PEOPLE LINEAR AD MODEL

MANY ADS TO MANY PEOPLE

Measures every piece

AD

AD

DYNAMIC AD MODEL

AD

APP BROWSER

AD

LINEAR VS. DYNAMIC

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3 Days, Same Ad Load Measured by TV Ratings

ONE AD TO MANY PEOPLE LINEAR AD MODEL

MANY ADS TO MANY PEOPLE

Measured using multiple sources including

Nielsen Online Campaign Ratings™ Nielsen Digital Program Ratings

DYNAMIC AD MODEL

AD

AD

AD

AD

CONSISTENCY

AUDIENCE

IMPLEMENTATION

MOBILE

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TWO TYPES OF CONTENT

TV Originated Content

Native Digital Content

ONE ENCODING PROCESS

COMPARABLE OVERNIGHT

RATING TV Ratings

Digital Ratings

Cross

Platform

ONE CLIENT-SIDE IMPLEMENTATION

SOFTWARE METER

BIG DATA ENABLED MEASUREMENT

GOLD STANDARD PROCESS

MRC ACCREDITED

CROSS PLATFORM MEASUREMENT ARCHITECTURE

Nielsen Online Campaign Ratings is accredited by the Media Rating Council (MRC). Featured elements including DMA, verification and viewability are not currently accredited, but are undergoing review by MRC.

UNIVERSAL

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MEASUREMENT FOOTPRINT TODAY

Lin

ear

TV

Dig

ital

D

ynam

ic

AD

MO

DEL

TV SET CONNECTED DEVICES PC TABLET SMARTPHONE

PROGRAMS

ADS

CONTENT

ADS OCR

Not yet covered In currency (C-3) or where comparable Digital Ratings are provided

DEVICE

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MEASUREMENT FOOTPRINT TOMORROW

Lin

ear

TV

Dig

ital

D

ynam

ic

AD

MO

DEL

TV SET CONNECTED DEVICES PC TABLET SMARTPHONE

PROGRAMS Fall 2014 Fall 2014

ADS Fall 2014 Fall 2014

CONTENT 2015 DPR Q2 2014 Q2 2014

ADS 2015 OCR Q3 2014 Q3 2014

In currency (C-3) or where comparable Digital Ratings are provided

DEVICE

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THE NIELSEN ADVANTAGE

COMPARABLE RATINGS

DIGITAL ACCOUNTABILITY

SOLVES FOR TABLETS AND SMARTPHONES

EASE OF USE

GLOBAL CONSISTENCY

ACCRETIVE ECONOMIC MODEL… FOR CLIENTS AND FOR NIELSEN

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#NIELSEN SOCIAL

ANDREW SOMOSI President – SocialGuide

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THE TWITTER PHENOMENON

Why is Twitter taking off?

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THE TWITTER PHENOMENON

*As of March 2013

200M+ Active Users

400M+ Tweets Each Day

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560 million

tweets about U.S. TV in H1 2013

(62% annual growth)

32 million

33 percent

people tweeting about U.S. TV

in 2012

of active U.S. Twitter accounts tweet

about TV

PEOPLE LOVE TO TWEET ABOUT LIVE TV

Source: SocialGuide; Nielsen

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OUR MISSION Enable networks, advertisers and

agencies to measure, understand and act on the Twitter activity surrounding TV

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OUR INDUSTRY LEADING SOLUTIONS FOR SOCIAL TV MEASUREMENT

• Comprehensive, Accurate & Real Time

• Synergy with core Nielsen data assets

• Exclusive partnership with Twitter & provider of Nielsen Twitter TV Ratings

Dashboard for real-time analytics and engagement

The first ever reach and demographic metrics

Highly curated content second screen experiences

NETWORK & AGENCY CLIENTS

SOCIALGUIDE INTELLIGENCE NIELSEN TWITTER TV RATINGS TWITTER TV API SUITE

80+

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Authors

Audience

BEYOND THE TIP OF THE TWITTER TV ICEBERG

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50x

SIGNIFICANT AUDIENCE

TWITTER REACH TWITTER ACTIVITY

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Engagement & Loyalty

Inform Ad Sales

Does Twitter Drive Ratings?

NIELSEN TWITTER TV RATINGS HELP NETWORKS

REACH RESONANCE

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VALUE PROPOSITION FOR ADVERTISERS

1:1 Real-Time Engagement

Use Social Data to Measure Ad Effectiveness

Should Advertisers Pay More for a Social Show?

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USING SOCIAL TO IDENTIFY BRAND AFFINITY

RANK BRAND NETWORK AFFINITY SCORE NETWORK RANK

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SOCIAL TV: STRONG INNOVATION / UNIQUE DIFFERENTIATOR

POWERFUL CONSUMER PHENOMENON

NIELSEN IS THE LEADER IN MEASURING SOCIAL TV ACTIVITY

SOCIAL TV MEASUREMENT DELIVERS VALUE FOR NETWORKS & ADVERTISERS

ENHANCES NIELSEN’S CORE ASSETS IN TV

NIELSEN INNOVATION AT WORK

Page 51: NIELSEN 2013 INVESTOR DAY

ELEVATING THE GLOBAL GROWTH GAME IN BUY

JOHN LEWIS President, Americas

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LEADERSHIP IN INFORMATION AND INSIGHTS

Retail Market Share

• Metrics for sales, share, distribution

• Tracks brands/packages performance

• Multi-year contracts ranging 3-10 years

Consumer Confidence/Behavior

• Panel-based metrics of penetration, buying rate, frequency, shopping locations

Advanced analytical capabilities and solutions

• Demand strategy

• Product innovation

• Pricing and promotion

• Marketing Effectiveness

INFORMATION INSIGHTS

FROM MEASUREMENT TO PERFORMANCE

Information ~75%

Insights ~25%

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LONG-TERM, BEST-IN-CLASS CLIENTS

Retail Market Share

Insights

Global Footprint

Advanced Technologies

Advertiser Solutions

CONTINUE MARKET SHARE EXPANSION

RETAILERS MANUFACTURERS

CAPABILITIES NIELSEN #2 COMPETITOR

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THE NIELSEN ADVANTAGE

DATA

• RMS in 103 countries

• Panel in 27 countries

• One Global Reference Data System

INSIGHTS

• Pricing & Promotion

• Innovation

• Assortment

DELIVERY PLATFORMS

• Answers on Demand

• Global Track Complete

• Loyalty Solutions

PERFORMANCE MANAGEMENT

• Higher sales

• More effective promotion

• Better packaging

• Successful product launch

• Revenue optimization

4.6% 4.7% 4.3%

Total Information Insights

Buy North America Revenue Growth (2008-2013E CAGR)

DELIVERING GROWTH THROUGH DIFFERENTIATION

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DEVELOPING MARKETS: LATIN AMERICA

Mexico Brazil Colombia Venezuela

~25%

35-40%

Insights

Information

10%

• Expanding OCR in Brazil • TV measurement in Mexico,

Puerto Rico, Venezuela • Expansion into Peru / Chile

EXTENDING OUR GLOBAL FOOTPRINT

LATAM INSIGHTS MEXICO INVESTMENT EBITDA MARGINS

• Increase granularity of traditional trade

• Enable segmentation of consumers

• Increase breadth… 15 additional urban areas

WATCH + BUY

90%

VASTLY

UNDERPENTRATED

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E-COMMERCE: BUY-SIDE OPPORTUNITY

Global FMCG Volume

2-4%

Physical Retail

Online Retail

KEY MARKETS

• US, China, UK, Korea, France ROBUST PROJECTIONS

• Shopper analytics

• Nielsen panels

• Shipping data

• Third party data sources

LEADING CHINESE E-COMMERCE COMPANIES

• Single day broke $6B level

• Bigger than Amazon

• Management in analytics as competitive advantage

AMAZON

• Providing retail analytic expertise

• Advertising solutions for marketing

High Growth

WELL-POSITIONED TO FOLLOW ONLINE CONSUMPTION

EVOLVING OPPORTUNITIES GROWTH POTENTIAL CURRENT CAPABILITIES

$770B+

Note: Global FMCG Volume based on Nielsen estimates

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NIELSEN BUY: STRONG FOUNDATION, CONTINUED GROWTH

UNPARALLED INDUSTRY LEADERSHIP

SIGNIFICANT PRODUCT AND SERVICE INNOVATION

HIGH GROWTH IN DEVELOPING; GOOD GROWTH IN DEVELOPED

MULTIPLE GROWTH ACCELERATORS

EMERGING MARKETS CONTINUES TO PRESENT SUBSTANTIAL OPPORTUNITIES

Page 58: NIELSEN 2013 INVESTOR DAY

AFRICA DWIGHT WATSON Managing Director – Africa

THE NEXT EMERGING FRONTIER

Page 59: NIELSEN 2013 INVESTOR DAY

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AND GROWING EXPONENTIALLY

AFRICAN MIDDLE CLASS

300-500M PEOPLE or

China India

Brazil Russia

AN ENORMOUS OPPORTUNITY FOR OUR CLIENTS

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WHY NOW? TIPPING POINT

INFORMATION

AFRICA IS THE LARGEST UNTAPPED MARKET IN THE WORLD

• Population size • Economic growth • Growing stability • Natural resources • Innovation | mobile • First time buyers

• Low per capita income • Political unrest • Corruption

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UNIQUE ASPECTS OF DOING BUSINESS IN AFRICA

• TRANSPORT • POWER

• PRODUCT VS. BRAND • LATENT (YOUTH)

• COMMUNICATION • TRANSACTING

INFRASTRUCTURE

CONSUMER DEMAND

TECHNOLOGY

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UNIQUE ASPECTS…FRAGMENTED DISTRIBUTION

Going from 8 to 2 touch points creates 40% cost savings for clients

NIELSEN UNIQUELY POSITIONED TO CREATE VALUE

TODAY TOMORROW

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GROCERS/DUKAS IN GHANA KIOSKS IN UGANDA

PHARMACIES IN KENYA TABLE TOPS IN NIGERIA

UNIQUE ASPECTS…COMPLEX POINTS OF SALE/COMMERCE

• Emerging mobile payment systems

• Transactions in Kenya alone now exceed Western Union global money transfers

• Significant opportunity for Nielsen

WE VISITED 2 MILLION OUTLETS IN THE LAST YEAR SPANNING 34 DIFFERENT CHANNELS

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NIELSEN’S EXTENSIVE COVERAGE OF AFRICA'S CONSUMERS

• Grown from 16 to 40 countries in 2 years, representing 750 million consumers

• Visited 2 million retail outlets

• Covering ~98% of retail outlets across the continent

• Talking point in every C-suite conversation

ENABLING CLIENTS TO MOVE FROM “OPPORTUNITY” TO “POSSIBILITY”

NIELSEN PRESENCE

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y. CONDUCTED THE MOST EXTENSIVE

CONSUMER SEGMENTATION STUDY EVER

AFFLUENCE HIGH LOW

Trendy Aspirants Balanced

Seniors

Evolving Juniors

Bachelors

Struggling Traditionals

Progressive Affluents

8%

20% 19% 11%

21% 12% 9%

Female Conservatives

REPRESENTING 600M

CONSUMERS IN 15 COUNTRIES

1 IN 5 WORLDWIDE TEENAGERS

LIVE IN AFRICA

CONSUMER CONFIDENCE AVAILABLE IN SUB-SAHARAN AFRICA FOR THE FIRST TIME

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INNOVATION

MOBILE TECHNOLOGY TRADITIONAL TRADE ADVISEMENT

NGO ALLIANCES

DIGITAL MAPS & SATELLITE IMAGERY

MOBILE TRANSACTIONS

TALENT DEVELOPMENT

REACHING UNTAPPED AUDIENCES

LEVERAGING OUR EXPERIENCE ACROSS THE CONTINENT OF AFRICA

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AFRICA: SIGNIFICANT GROWTH OPPORTUNITY

CONTINUATION OF NIELSEN FIRST MOVER ADVANTAGE

SUBSTANTIAL MARKET OPPORTUNITY WITH RAPIDLY GROWING MIDDLE CLASS

NO COMPANY HAS THE SAME PRESENCE, SCALE OR EXPERTISE

PRODUCTS AND SOLUTIONS MISSION CRITICAL FOR CLIENTS…SOLE SOURCE

LEVERAGING INNOVATION & NEW TECHNOLOGY TO BRING NEW INSIGHTS

AFRICA IS A LONG-TERM EXPANSION & GROWTH OPPORTUNITY FOR NIELSEN

Page 68: NIELSEN 2013 INVESTOR DAY

WHERE WATCH MEETS BUY

RANDALL BEARD President – Advertiser Solutions

ADVERTISER SOLUTIONS

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NIELSEN MEASURES WHAT CONSUMERS WATCH & BUY

AUDIENCES & ADVERTISING CONSUMER PURCHASE

IMPROVING OUR CLIENTS’ ADVERTISING AND ROI

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NIELSEN’S 3R FRAMEWORK TO IMPROVE ADVERTISING ROI

REACH THE RIGHT PEOPLE

REACH RESONANCE INFLUENCE THEIR OPINION IMPACT THEIR BEHAVIOR

REACTION

ANSWERING CLIENTS’ BIGGEST QUESTIONS

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REACHING THE RIGHT CONSUMERS THRU “SINGLE SOURCE”

Nielsen Media TV, Online

Loyalty Card Credit, Debit Card

SINGLE SOURCE

HOUSEHOLDS

WATCH DATA BUY DATA

MATCHING WATCH & BUY DATA TO CREATE UNIQUE INSIGHTS

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REACHING THE RIGHT CONSUMERS THRU NIELSEN BUYER INSIGHTS

Heavy Buyer Index on Top Advertising Networks Among Car Rental Advertising

117 113 111 110

106 104 103 102

98

93 92 90 88

83 79

ESPN NFL TBS CBS FOX GOLF NBC ABC MSNBC HISTORY NBC SPORTS

TNT CNBC FOX NEWS

TRAVEL

Increase Decrease

Hea

vy c

ateg

ory

bu

yer

ind

ex v

A1

8-4

9

+33% IMPRESSIONS DELIVERED TO TARGET AUDIENCE

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REACHING THE RIGHT CONSUMERS IN-FLIGHT WITH ONLINE CAMPAIGN RATINGS

IMPROVED PERFORMANCE >2x

Daily Online Campaign Impressions

80% on target

DAY 1 DAY 30

40% on target

In-flight Optimization for Major Beverage Company

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IMPROVING RESONANCE IN-FLIGHT WITH BRAND EFFECT

U.S. based example, Nielsen TV Brand Effect, 5/1/11 – 7/31/11, Hispanic A18+

Original Ad

Optimized Ad

Ad Cumulative Performance

Hispanic A18+

22% IMPROVEMENT 39%

IMPROVEMENT

OPTIMIZATION INCREASED BRAND RECALL BY 39%

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IMPROVING REACTION THRU NIELSEN CATALINA SOLUTIONS

+33% Sales Lift

PLAN MEDIA AGAINST SEGMENT 2, EXECUTE & MEASURE IMPACT 2

Avg. Sales / Household

Control Exposed

$0.18

$0.24

MATCHING TARGET CONSUMERS WITH PROGRAMS WATCHED = SALES LIFT

IDENTIFY MOST RESPONSIVE CONSUMER SEGMENT 1

% Campaign Sales

Response

Segment 1 Segment 2

13%

64%

% Campaign Sales

Response

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ADVERTISER SOLUTIONS…IMPROVING MARKETING EFFECTIVENESS

LINKING AUDIENCE ASSETS TO NEW VERTICALS

<$50M

$220M

2007 TODAY

10-20% GROWER

DRIVES REVENUE OPPORTUNITY

• Automotive

• CPG

• Media

• QSR

• Travel & Leisure

• Retail

• Financial Svcs.

• Technology

• Telecom

• Entertainment

VERTICAL/MEDIA EXPANSION

TV Audio Digital

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AD SOLUTIONS: SIGNIFICANT ADVANTAGE AND GROWTH OPPORTUNITY

UNIQUE SOLUTIONS TO HELP CLIENTS IMPROVE ADVERTISING EFFECTIVENESS

NEW CLIENT VERTICALS…NEW AUDIENCE LINKAGE

CLEAR COMPETITIVE ADVANTAGE

PERFORMING WELL WITH SIGNIFICANT ROOM FOR FUTURE GROWTH

ACHIEVING SCALE… ACCRETIVE MARGINS… ROOM TO GROW

Page 78: NIELSEN 2013 INVESTOR DAY

OUR SCALABLE PLATFORM FOR GROWTH

MITCHELL HABIB Chief Operating Officer

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THE MOST COMPLETE VIEW OF CONSUMERS

PANEL HOUSEHOLDS

6.7 BILLION STORE TRANSACTIONS EACH MONTH 34 MILLION

RETAIL ITEMS

1.7 MILLION STORE VISITS EACH MONTH

BUYER

250K

TV ONLINE

MEANINGFUL PARTNERSHIPS

1.6 TRILLION IMPRESSIONS PER YR

294 MILLION

U.S. TV VIEWERS

24X7 MONITORING OF 9,000 STATIONS AT 900 U.S. SITES

1.7 BILLION VIEWING RECORDS EACH MONTH

MOBILE

SURVEYS FROM

500,000+ MOBILE USERS

7 MILLION WEB EVENTS DAILY FROM MOBILE DEVICES

DIFFERENTIATING TECHNOLOGY WE HAVE

BUILT SINCE 2007:

ONE GLOBAL REFERENCE DATA SYSTEM

ANSWERS ON DEMAND

MEDIA 3.0 PLATFORM

ENTERPRISE SAP

PROPRIETARY CONTENT TAGS

CLIENT DELIVERY 3.0

GLOBAL TV AUDIENCE METERING PLATFORM

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UNMATCHED GLOBAL BREADTH & DEPTH

COUNTRIES CONSUMERS 103 5.9 BILLION

STORE VISITS 25 MILLION NIELSEN

NIELSEN PRESENCE

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GLOBAL TRACK COMPLETE EMPOWERS THE C-SUITE

Only Nielsen has the geographic footprint and tools that equip clients to make globally strategic decisions TIMELY AND ACCURATE INFORMATION

• Access rich data visualizations on web, tablet or phone

• Analyze market share, pricing, promotion, in-store placement

• Integrate third-party data (GDP, financials, shipments, etc.)

• Compare performance across regions and currencies with globally harmonized product references

• Continued efforts to decrease cycle time

PERFORMANCE M A N A G E M E N T

A S S E T ALLOCATION

COMPETITIVE

ANALYSIS R E V E N U E OPPORTUNITIES

OUR FOOTPRINT AND TOOLS HELP CLIENTS MAKE BETTER GLOBAL DECISIONS

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DIFFERENTIATED SOLUTIONS

ENABLED BY NIELSEN VALUES: SIMPLE + OPEN + INTEGRATED

Fewer manual touch points, faster cycle time and automated quality control

INDIAN INSTITUTE OF TECH. Innovation labs: sociology + technology in emerging markets

MASS. INSTITUTE OF TECH. Early stage big data research

TIBCO Nielsen Marketplace – cloud environment for Nielsen data

TATA CONSULTANCY SVCS. Satellite identification of emerging market populations & stores

STORE SURVEY Pen & Paper Mobile Phone Paper Maps GPS Mapping

RETAIL AUDIT Pen & Paper Digital Devices

CONSUMER SURVEY Pen & Paper PC & Tablet 70% of surveys now electronic

SATELLITE CARTOGRAPHY Costly, In-person Digital ID open markets, stalls, kiosks

ISRAELI DEVELOPMENT FUND Venture capital fund focusing on early marketing technology opportunities in the U.S. and Israel

GAME-CHANGERS IN DATA ACQUISITION STRATEGIC ALLIANCES

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1980s 1990s 2000-2006 2007-2013

INTELLECTUAL PROPERTY TO ACCELERATE INNOVATION

PATENT FILING TREND 271% INCREASE OVER THE LAST 7 YEARS

U.S. PATENTS GRANTED

U.S. PATENTS FILED

TOTAL ~630 U.S. patents granted & pending 1,500+ worldwide patents

598

161

59 20

INTELLECTUAL PROPERTY GROWTH ENTRENCHES COMPETITIVE ADVANTAGES

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COST SYNERGIES • Corporate Overhead

• Real estate and procurement

• Operations

• Platform consolidation

NIELSEN AUDIO UPDATE

STRATEGY • Transition all measurement to

Nielsen platforms

• Eliminate duplicate functions and layers

• Cultivate the best talent

INVESTMENTS • Quality Enhancements

• Digital Audio (Streaming) Audience Measurement

• Audio Sales Effect - ROI

• Global expansion

$45MM NET BENEFIT

UNDISPUTED LEADER IN

AUDIO ENCODING TECH + FOOTPRINT + TALENT

BETTER THAN EXPECTED

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OUR PRODUCTIVITY PLAYBOOK

STRATEGIC ALLIANCES

INFRASTRUCTURE SIMPLIFICATION

WORKFORCE OPTIMIZATION

BUSINESS PROCESS IMPROVEMENT

A REPEATABLE PROCESS TO DELIVER ONGOING PRODUCTIVITY

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RUNWAY FOR FUTURE PRODUCTIVITY

4,000 applications

3,000

applications

2,000 applications

50% revenue generated by

electronic data collection

SHARED SERVICES for 45% of operations

SHARED SERVICES for 9% of operations

SHARED SERVICES for 60% of operations

75% revenue generated by

electronic data collection

95% revenue generated by

electronic data collection

OPPORTUNITY FOR CONTINUED MARGIN IMPROVEMENT

2007 2013 2020

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OUR VISION: ENABLE REAL-TIME BUSINESS MODELS

Platform allowing clients to seamlessly integrate Nielsen insights into their workflow, leverage predictive insights

and manage the pulse of performance and growth

OPEN COLLABORATION

IN THE CLOUD

MASSIVE DISAGGREGATED

DATA SETS

UNIVERSAL CONTENT

IDENTIFICATION

POWERFUL, AUTOMATED

ANALYTICS

Page 88: NIELSEN 2013 INVESTOR DAY

LONG TERM FINANCIAL GOALS & CONTEXT FOR FUTURE GROWTH BRIAN WEST Chief Financial Officer

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COMPELLING BUSINESS MODEL

• 5% revenue CAGR from ‘08 to ’13

• 29 quarters of consecutive growth

• Investing in key growth opportunities

• More than 400bps of margin expansion ‘08 to‘13

• Significant market/product reinvestment

• Sustainable operating efficiencies

• 8x increase in Adj. Net Income ‘08-’13 • Reduced Int. expense by more than $300M since ‘08 • Cash Tax rate down 50% ’08-’13 to ~16%

• De-levered from 9.1x to ~3.6xPF between ’06 to ’13

• Capital return through Dividend…~40% Payout ratio • $500M stock buy-back program announced

WELL POSITIONED TO DELIVER CONSISTENT RESULTS

ADJ. NET INCOME GROWTH

CAPITAL EFFICIENCY

CONSISTENT REVENUE GROWTH

OPERATING LEVERAGE

FRAMEWORK RESULTS

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COMPETITIVE PERSPECTIVE…ORGANIC GROWTH Total Market ($ billions)

(a) Organic and constant currency as reported by ESOMAR and company filings

2006

$3.8

$12.0

$8.2

2012

$14.7

$5.4

$9.3 2%

6%

‘06 –’12 CAGR(a)

$1.6

~60% Share of Growth

$1.1

NIELSEN…DRIVING MARKET GROWTH

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2013 GUIDANCE (Amounts in constant currency except adjusted net income per share)

a) Proforma as if Arbitron had been acquired on 12/31/12

b) Excludes certain one-time Audio deal-related costs

CONSISTENT WITH OCTOBER 2013 EARNINGS CALL

Total Revenue ~6%

Revenue (ex Audio) 3.75% - 4.0%

Adj. EBITDA margin growth 60-70bps

Adj. Net Income ~22%

Adj. Net Income Per Share

~$2.00

Deleveraging (a) ~0.3x

Free Cash Flow (b)

$530M - $580M

Capital Expenditures $370M - $380M

Depreciation & Amortization

$500M - $510M

Net book interest

$305M - $310M

Cash taxes $140M - $145M

Cash restructuring $75M - $85M

Est. wtd. avg. diluted shares outstanding for FY 2013 382M

OTHER FINANCIAL METRICS

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2008 2009 2010 2011 2012 2013E*

STRONG CONSISTENT FINANCIAL PERFORMANCE

* 2013E includes 4Q of Audio; CAGR excludes Audio. Figures are as reported, CAGR represented in constant currency.

26.6% 26.8% 27.2% 27.8% ~28.4% CC % Margins

$4.6

$5.7

23.9%

REVENUE ($B) ADJUSTED EBITDA ($B)

2008 2009 2010 2011 2012 2013E*

$4.9 $5.3 $5.4

5% CAGR

$1.2 $1.3

$1.5

$1.1

$1.5 $1.6

8% CAGR

$4.6

5.3% 6.2% 5.5% 4.0% 3.75 - 4.0% 6.6%

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FREE CASH FLOW AND ANI PER SHARE GROWTH

2008 2009 2010 2011 2012 2013E

($54)

$235 $209

$376 $426

$530-$580

2008 2009 2010 2011 2012 2013E

$0.40 $0.61

$0.82

$1.69

~$2.00

$1.44

38% CAGR

FREE CASH FLOW ($M)(a) ANI PER SHARE

5X ANI PER SHARE GROWTH & $600M OF FCF GROWTH SINCE 2008

24% CAGR

2008 2013E

CASH TAX RATE

(a) Free cash flow excludes impact of 2011 Sponsor Termination Fees ($102M) and certain Audio deal-related costs ($28M); CAGR excludes 2008

34%

~16%

2013E FREE CASH FLOW WALK

Adjusted EBITDA ~$1.6B

CAPEX (370-380)

Cash Taxes (140-145)

Cash Interest (300-305)

Cash Restructuring (75-85)

Working Capital/Other ~(135-155)

Estimated FCF $530M-$580M

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2008 2009 2010 2011 2012 2013E*

2008 2009 2010 2011 2012 2013E*

SEGMENT REVENUE ($ billions)

• Steady growth businesses

• Growth through recessionary periods – W. Europe drag of 1-2pts – Lower discretionary spend from MNC’s

• Solid developing markets growth

• Reacceleration as markets recover

• Higher growth…fueled by global and Ad Solutions

• Positioned to measure changing audience

• Leader in social media measurement

$1.5

BUY

WATCH

* 2013E includes 4Q of Audio; CAGR excludes Audio. Figures are as reported, CAGR represented in constant currency.

$1.7 $1.8 $1.9 $2.0 ~$2.1

6% CAGR

4% CAGR

$3.0 $2.9 $3.1

$3.4 $3.4 ~$3.5

WATCH DIGITAL TAILWIND…BUY RE-ACCELERATION

CC % 14.1% 4.0% 3.7% 4.5% ~5.0% 11.9%

CC % 0.6% 7.5% 6.6% 3.8% ~3.0% 3.9%

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2014 REVENUE RANGE (Percentages reflected as constant currency)

• Macro economic tailwind

• Improved discretionary environment

• Local client expansion

• Tablets, Smartphones, Social, OCR

• New verticals, new products

• Non-core legacy product performance

Audience Measurement 5.0-5.5% 5.5-6.0%

Ad Solutions 10-15% ~20%

Watch 5.0 – 5.5% 6.0 – 6.5%

Other (2%) 0-2%

Nielsen (ex Audio) 4.0% 6.0%

TOTAL NIELSEN GROWING 10-12%

Watch (ex Audio)

Buy

~$2.1B +~5%

~$3.5B +~3%

$5.6B

Europe (1%) 1%

Insights 4-6% ~10%

7-8% ~10% Developing

3.0 – 3.5% 5.0 – 5.5% Buy

RANGE DRIVERS HIGH LOW

2014E RANGE 2013E

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2014 GUIDANCE (Amounts in constant currency except adjusted net income per share)

CONTINUED EXECUTION IN LINE WITH LONG TERM FINANCIAL FRAMEWORK

Total Revenue 10.0% - 12.0%

Revenue (ex Audio) 4.0% - 6.0%

Adj. EBITDA margin rate 29.0% - 30.0%

Adj. Net Income 22.0% - 27.0%

Adj. Net Income Per Share

$2.45 - $2.55

Deleveraging

~0.3x

Free Cash Flow

~$700M

Capital Expenditures $400M - $410M

Depreciation & Amortization

$575M - $600M

Net book interest

$300M - $310M

Cash taxes $170M - $180M

Cash restructuring $110M - $130M

Est. wtd. avg. diluted shares outstanding for FY 2014 386M

OTHER FINANCIAL METRICS

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PROACTIVE BALANCE SHEET MANAGEMENT

1. Reflects net debt (gross debt minus cash), divided by Adjusted EBITDA calculated on last twelve months basis including Arbitron proforma Adjusted EBITDA. Excludes $288M of mandatory convertible subordinated debt due 2013, but includes all other debt, including capital leases; Proforma as if Arbitron had been acquired 12/31/12

2. Reflects 9/30/13 proforma debt balances; Figures exclude capital leases and bank overdrafts.

9.1x 7.9x 7.4x

6.2x 5.8x

4.0x 3.6xPF

2006 2007 2008 2009 2010 2011 2012 2013E

3.9xPF

141 151

2,989

733 1,083

0

800 625

2014 2015 2016 2017 2018 2019 2020 2021

($ MILLIONS)

• Executing on strategy to de-risk and de-lever the balance sheet

• No immediate financing needs and ~80% of debt is fixed

• Consistent access to capital markets over the last seven years

• Weighted average interest rate of 4.28%... Opportunities to drive even lower

• Tracking to net debt ratio target of 2.75x - 3.0x

DELEVERAGING PROGRESS (1)

DEBT MATURITY PROFILE (2)

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LONG TERM FINANCIAL FRAMEWORK

Note: All measures represented on constant currency basis.

REVENUE GROWTH MID-SINGLE DIGIT

ADJUSTED EBITDA GROWTH 1X - 2X REVENUE

DEVELOPING MARKET GROWTH DOUBLE DIGIT

ADJUSTED NET INCOME GROWTH MID-TEENS

CASH TAX RATE MID-TEENS TO LOW 20’S

TARGET LEVERAGE 2.75 - 3.0X

DIVIDEND GROWTH IN LINE WITH EARNINGS GROWTH

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CAPITAL ALLOCATION…MEDIUM TERM (2015 & 2016)

Free Cash Flow

~$1B/YR

Dividend ~45%

Mandatory Debt ~20%

Buyback / Tuck-in BD

~35%

CAPITAL RETURN…TOP PRIORITY

Page 100: NIELSEN 2013 INVESTOR DAY

CLOSING REMARKS

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ONGOING & INCREMENTAL SHAREHOLDER VALUE

COMPELLING CAPITAL ALLOCATION FRAMEWORK

EXPANDING GLOBAL FOOTPRINT

POWERFUL BUSINESS MODEL DRIVEN BY PERFORMANCE MANAGEMENT

CONSUMER DRIVEN INNOVATION

FIVE KEY MESSAGES

NIELSEN: A DIFFERENTIATED, GLOBAL GROWTH COMPANY

Page 102: NIELSEN 2013 INVESTOR DAY

APPENDIX

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CERTAIN NON-GAAP MEASURES

Overview of Non-GAAP Presentations

We consistently use the below non-GAAP financial measures to evaluate the results of our operations. We believe that the presentation of these

non-GAAP measures provides useful information to investors regarding financial and business trends related to our results of operations and that

when this non-GAAP financial information is viewed with our GAAP financial information, investors are provided with a more meaningful

understanding of our ongoing operating performance. None of the non-GAAP measures presented should be considered as an alternative to net

income or loss, operating income or loss, cash flows from operating activities or any other performance measures of operating performance or

liquidity derived in accordance with GAAP. These non-GAAP measures have important limitations as analytical tools and should not be considered

in isolation or as substitutes for an analysis of our results as reported under GAAP.

Constant Currency Presentation

We evaluate our results of operations on both an as reported and a constant currency basis. The constant currency presentation, which is a non-

GAAP measure, excludes the impact of fluctuations in foreign currency exchange rates. We believe providing constant currency information provides

valuable supplemental information regarding our results of operations, consistent with how we evaluate our performance. We calculate constant

currency percentages by converting our prior-period local currency financial results using the current period exchange rates and comparing these

adjusted amounts to our current period reported results.

Net Debt and Net Debt Leverage Ratio

The net debt leverage ratio is defined as net debt as of the balance sheet date divided by Adjusted EBITDA for the twelve months then ended. Net

debt and the net debt leverage ratio are not presentations made in accordance with GAAP, and our use of these terms may vary from the use of

similarly-titled measures by others in our industry due to the potential inconsistencies in the method of calculation and differences due to items

subject to interpretation.

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CERTAIN NON-GAAP MEASURES (continued)

Adjusted EBITDA

We define Adjusted EBITDA as net income or loss from our consolidated statements of operations before interest income and expense, income taxes,

depreciation and amortization, restructuring charges, goodwill and intangible asset impairment charges, stock-based compensation expense and other

non-operating items from our consolidated statements of operations as well as certain other items considered unusual or non-recurring in nature.

Adjusted EBITDA is not a presentation made in accordance with GAAP, and our use of the term Adjusted EBITDA may vary from the use of similarly-

titled measures by others in our industry due to the potential inconsistencies in the method of calculation and differences due to items subject to

interpretation. We use Adjusted EBITDA to consistently measure our performance from period to period both at the consolidated level as well as

within our operating segments, to evaluate and fund incentive compensation programs and to compare our results to those of our competitors.

Adjusted Net Income

We define Adjusted Net Income as net income or loss from our consolidated statements of operations before income taxes, depreciation and

amortization associated with acquired tangible and intangible assets, restructuring charges, goodwill and intangible asset impairment charges, other

non-operating items from our consolidated statements of operations and certain other items considered unusual or non-recurring in nature, reduced

by cash paid for income taxes. Also excluded from Adjusted Net Income is interest expense attributable to the mandatory convertible subordinated

bonds converted on February 1, 2013.

Free Cash Flow

We define free cash flow as net cash provided by operating activities less capital expenditures. We believe providing free cash flow information

provides valuable supplemental information regarding our ability to generate cash without additional external financing. Free cash flow is not a

presentation made in accordance with GAAP.

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ADJUSTED NET INCOME RECONCILIATION ($ in millions except per share amounts. Year ended December 31 for all years.)

(a) Other items primarily consist of transaction-related fees.

Net income $272 $87 $133 $(489) $(589) $(354) $(419) (Income)/ loss from discontinued operations, net of tax (30) (26) 13 132 257 (104) (114)

Interest expense, net 386 443 614 598 633 661 675 Provision / (benefit) for income taxes 122 6 (54) (152) 26 12 (114)

Depreciation and amortization 493 502 530 519 462 451 423 EBITDA 1,243 1,012 1,236 608 789 666 451

Impairment of goodwill and intangible – – – 402 95 – – Equity in net (income)/ loss of affiliates (5) (3) (5) 22 7 1 (12) Other non-operating loss/(income), net 135 219 (28) 84 6 69 48

Restructuring charges 85 83 59 60 118 133 70 Stock-based compensation expense 34 27 18 14 18 52 34

Other items (a) 12 112 44 36 54 69 166

Adjusted EBITDA 1,504 1,450 1,324 1,226 1,087 990 757 Interest expense, net (386) (443) (614) (598) (633)

Depreciation and amortization (493) (502) (530) (519) (462) Depreciation and amortization of acquisition-related

tangible and intangible assets 145 161 196 211 208

Cash paid for income taxes (124) (132) (129) (139) (91) Stock-based compensation expense (34) (27) (18) (14) (18)

Interest expense attributable to mandatory convertible bonds 23 21 – – –

Adjusted net income 635 528 229 167 91 Adjusted net income per share of common stock, diluted $1.69 $1.44 $0.82 $0.61 $0.40

2012 2011 2010 2009 2008 2007 2006

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Weighted-average shares of common stock outstanding as of December 31, basic 361,787,868 352,469,181 276,499,073 273,905,810 226,674,754

Dilutive shares of common stock from stock compensation plans 4,523,116 5,032,773 3,153,513 – –

Shares of common stock convertible associated with the mandatory convertible bonds 10,416,700 9,531,994 – – –

Shares of common stock convertible associated with the mandatory convertible bonds 376,727,684 367,033,948 279,652,586 273,905,810 226,674,754

2008

ADJUSTED NET INCOME RECONCILIATION

2012 2010 2009 2011

($ in millions except per share amounts. Year ended December 31 for all years.) (continued)

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FREE CASH FLOW RECONCILIATION ($ in millions. Year ended December 31 for all years.)

Net cash provided by operating activities $784 $641 $543 $517 $318

Sponsor termination fee – 102 – – –

Capital expenditures (358) (367) (334) (282) (370)

Free Cash Flow $426 $376 $209 $235 $(53)

2008 2012 2010 2009 2011

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