NIC_RFD_2011-12

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NIC RFD 2011-12-Complete Document

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RESULTS-FRAMEWORK DOCUMENT

OF

National Informatics Centre

For

2011-2012

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SECTION 1:Vision, Mission, Objectives and Functions

Vision:

Facilitating ICT enabled Delivery of Government Services

Mission:

� Common Infrastructure for� Seamless Network Backbone upto district;� Server Farms for hosting applications to provide services to citizens;

� Secured network;� Providing neutral consulting and assisting Centre/States in managing strategic control of outsourced applications

development;� Undertake designated mission mode projects at national, state, district and grassroots level;� Capacity building

Objectives:

ICT Infrastructure for E-Governance IT Consulting & Support to the Government

E-Governance Applications & Services– Focus on Back-end (G2G) systems with Citizen Interface (G2C)– Design, Development/ Deployment & Roll out of E-Gov services

Capacity & Capability Building

Functions:

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To provide the following to the Central Government Departments (except Defence, Railways & Intelligence), State

Governments/UTs administrations and district administrations:

�

High speed & Secured e-Governance backbone (NICNET)� National Data Centres

� Disaster Recovery

� Video Conferencing Facility

� Design, Development and implementation of e-Governance Applications with focus on Back-end (G2G) systemswith Citizen Interface (G2C).

� Undertaking Mission Mode Projects of the departments.� Neutral consulting to the Government Departments in formulation, implementation and roll-out of their ICT projects.

� Standardization & Productization of selected e-Gov Applications.

� Certifying Authority

� Provide/Organize schedule training and on site training to the Government employees in the use of e-Governance

applications.

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SECTION 2:

Inter se Priorities among Key Objectives, Success indicators and Targets

Column 1Column

2Column 3 Column 4 Column 5 Column 6

Objective WeightActions

Success Indicator Unit Weight

Target / Criteria Value

Excellent VeryGood

Good Fair Poor

100% 90% 80% 70% 60%Objective 1

e-Government: Providing e-infrastructure

for delivery of e-services0.89

Action 1

Provide High speed &Secured e-GovernanceNetwork

Availability of roundthe clock secured e-Governance network services

Percentage 0.56 100 97 87 78 68

Action 2

Design, develop andimplementation of E-Govapplications

Number of sites e-

governanceapplicationsimplemented.

Number 0.33 1210 1100 990 880 770

Objective 2

Efficient functioning of the RFD system

0.11

Timely submission of RFDfor 2011-12

On-time submission Date 0.02 March 312011

April 32011

April 42011

April 52011

April 62011

Timely submission of Results for 2011-12

On-time submission Date 0.01 May 12012

May 32012

May 42012

May 52012

May 62012

Finalise a strategic plan forRC

Finalise the strategicplan for next 5 years

Date 0.02 Dec 10,2011

Dec 15,2011

Dec. 20,2011

Dec 24,2011

Dec 31,2011

Identify potential areas of

corruption related toorganization activities anddevelop an action plan tomitigate them

Finalise an action plan

to mitigate potentialareas of corruption

% 0.02 Dec 10,

2011

Dec 15,

2011

Dec. 20,

2011

Dec 24,

2011

Dec 31,

2011

Implementation of Sevottam

Create a Sevottamcompliant system toimplement, monitor andreview Citizen’s Charter

Date

0.02 Dec 10,2011

Dec 15,2011

Dec. 20,2011

Dec 24,2011

Dec 24,2011

Create a Sevottamcompliant system toimplement, monitor and

review Citizen’s Charter

Dec. 10,2011

Dec. 15,2011

Dec. 20,2011

Dec. 24,2011

Dec. 24,2011

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SECTION 3:

Trend Values of the Success Indicators

Column 1 Column 2 mn

3

Column 3 Column 4 Column 5 Column 6 Column 7 Column 8

Objective ActionsSuccess

IndicatorUnit

Actual

Value for

FY 09-10

Actual Value

for FY 10-11

(Anticipated)

Target

Value for

FY 11-12

Projected

Value for

FY 12-13

Projected

Value for

FY 13-14

Objective 1

e-

Government: Providing e-

infrastructurefor delivery of

e-services

Action 5

Provide High

speed & Securede-Governance

Network

Availability of

round theclock secured

e-Governancenetwork

services

Percentage 96 96.5 97 97.5 97.6

Action 6

Design, developand

implementationof E-Gov

applications

Number of

sites e-governance

applicationsimplemented.

Number 950 1000 1100 1200 1220

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SECTION 4:

Description and Definition of

Success Indicators and

Proposed Measurement Methodology

Success indicators Description and definition Measurement methodologyAvailability of roundthe clock secured e-

Governance network services

NIC is providing the network services on 24 X 7 basis.This is made available to the user department.

Uptime in a year

Number of sites e-

governanceapplicationsimplemented.

E-Governance applications and services relate to

number of e-Governance applications designed/ developed/ implemented at various sites as desired

by user departments during the year.

Accordingly targets have been

taken in terms of numbers.

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SECTION 5:

Specific Performance Requirements from other Departments

Departments Relevant Success

Indicator

What do you

need?

Why do you need

it?

How

much you

need?

What happens if you do

not get it?

Respective Line

Departments,Central and State

GovernmentDepartments

Availability of round

the clock secured e-Governance network

services

Network based

e-Govapplications

To improve delivery of

services and e-Governance projects.

100% Government will lack the use

of latest technology toolsavailable for efficient delivery

of services, monitoring andquick availability and

exchange of information.

Number of sites e-governance

applicationsimplemented.

Network basede-Gov

applications

To improve delivery of services and e-

Governance projects.

100% Non availability of timelyinformation for Planning,

development and monitoring.It will also affect quality of

Government services.

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SECTION 6:

Outcome / Impact of activities of the organisation

Column1

Column2

Column3 mn 3

Column4

Column5

Column6

Column7

Column8

Column9

S. No.

Outcome/Impact

of

Organisation/RCs

Jointly responsible for influencing this

outcome/impact wityh the following

orgalisation(s)/departments/ministry(ies)tions

Success

Indicator

2009-

2010

2010-

2011

2011-

2012

2012-

2013

2013-

2014

1

Fast exchange of data and access to

Governmentportals/websites

BSNL, Power Grid Corporation, RailTel%

96 96.5 97 97.5 97.6

2

Improved delivery of

e-Governanceservices

Government department/organization for whom

the application has been developed No. 950 1000 1100 1200 1220

NIC_RFD_2011-12

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