Niagara Region Niagara Region

Children’s Safety VillageChildren’s Safety Village

PLANNING FORPLANNING FOR

STRATEGIC PLANSTRATEGIC PLAN

Debbie Davis

Suzanne Lacasse

Chris Michael

Sherri-Marie Millar

Who are we?

Terry Cockerline

4 Niagara

Overview

• Our Mission • Project Process

• Where to Start?• Why a Strategic Plan?• ABC’s of Strategic Planning

• Results – Strategic Plan• Next Steps• More About Us• Questions

Our Mission…

• Evaluate current business practices; • Provide suggestions for strategic direction

over the next three years.

As requested by the Safety Village:As requested by the Safety Village:

……with the aim of securing a with the aim of securing a viable & sustainable viable & sustainable education centre…education centre…

Where to Start?

• Project kick-off meeting at Safety Village• Introduced to Safety Village• Clarified project expectations• Received relevant background information

• Reviewed current operation, challenges & studies completed to date

• Proposed the development of a Strategic Plan

Why a Strategic Plan?

• Forces an organization to establish priorities & make choices (what to do or not do)

• Pulls an organization together & improves performance

• Provides a single game plan for execution

• Counters excessive inward & short-term thinking

• Communicates what is important to stakeholders

A B C’s of Strategic Planning

ssessment Background Analysis SWOT

aseline Significant Issues Align/Fit Capabilities

Gaps

omponents Mission & Vision Major Goals (Pillars)

Specific Components

own to Specifics Performance Measures/Targets

Initiatives/ Projects

Actions Plans

valuate Review Process Corrective Actions

Revise Plan

GovernanceGoal 1: Formalize a Governance Model/Structure for a Working Board

Goal 2: Develop Policies Defining Expectations

1.1 Develop a skills matrix for working board and identify gaps – recruit new members as appropriate

1.2 Define job descriptions for board members1.3 Formalize specific committees that can undertake meaningful tasks1.4 Review and finalize board member recruitment package1.5 Develop succession planning for board members

2.1 Identify and formalize policies for board members and organization

2.2 Identify and formalize policies for volunteers

Fiscal ManagementGoal 3: Develop Sustainable Financial Business Plan

3.1 Development of Capital Reserves (emergency fund)

3.2 Create Memorandum of Understanding (MOU) with credit union – include

partial debt forgiveness, repayment requirements and schedule

3.3 Explore funding opportunities through community fundraising/external

partnerships/government agencies

3.4 Develop meaningful debt reduction plan

3.5 Produce a ‘Case for Support’ for Safety Village as a charity

3.6 Patent organization program and become ‘Safety Authority’ in the area

3.7 Expand utilization of the organization’s facility for revenue generating

purposes

 

StakeholdersGoal 4: Formalize/Define Relationships

Goal 5: Build Relationships with Stakeholders

Goal 6: Enhance Relationships with School Boards

4.1 Create Memorandum of Understanding with current partners & sponsors4.2 Define relationships with volunteers

5.1 Prepare plan to create new partners & sponsors at regional & government level

5.2 Create relationships with all three levels of government and corporations5.3 Focus on expanding customer base 5.4 Utilize support teachers5.5 Re-engagement of existing supporters5.6 Work with other safety villages to build an advocacy campaign

6.1 Seek resolution to transportation issue6.2 Promote directly with school boards, principals and teachers

ProgrammingGoal 7: Align Curriculum & Program with Ministry Standards

Goal 8: Align Curriculum & Program with Police, EMS and Fire Program Stds

Goal 9: Expand Programming to Include Additional Safety Initiatives

7.1 Review/revise curriculum to ensure programs are in accordance with Ministry standards.

7.2 Stakeholder meeting for qualitative assessment of programs/instructors 7.3 Instructor training program (to teach children)7.4 Develop an exit survey with the school board 7.5 Develop performance indicators to monitor and measure program outcomes

8.1 Review/revise curriculum to ensure programs are in accordance with Police, EMS and Fire standards.

8.2 Develop a process to monitor Police, EMS and Fire instructor performances

9.1 Develop new client groups (seniors, scouts, summer camps)9.2 Explore new programs (first aid, eco-programs)9.3 Patent program(s) (new/old)

BrandingGoal 10: Develop Strong Communications Strategy

Goal 11: Develop New Look (Corporate Image)

10.1 Create a story10.2 Utilize social network (Facebook, Twitter)10.3 Formalize communication to stakeholders (newsletter)10.4 Define target audience

11.1 Develop new organization name and logo11.2 Produce new website11.3 Develop new marketing materials

Next Steps….

Re-Evaluate Mission & Vision Statements

Execute Projects/Initiatives

Set Specific Performance Measures & Targets

Evaluate & Revise Strategic Plan as Needed

More About Us

What we learnedWhat we learned

Rewarding experience Rewarding experience

Future CommitmentFuture Commitment

Chris Michael

Newest Board Member

Questions

Niagara Region Children's Safety Village 300 Woodlawn Rd., Welland

www.niagarasafetyvillage.com