NHS Foundation Trust your trust trust summer 2012.pdf · your trust Summer Edition 2012 Dr Paul...

County Durham and DarlingtonNHS Foundation Trust

with

you

all th

e waywww.cddft.nhs.uk

Our OlympicTorch BearerPage 3

your trustSummer 2012

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Health visitor donates kidney

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New lease of lifefor weight losssurgery couple

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2011/12 was the beginning of a new era for the Trust. It was a year of major change as wemade our first steps as anintegrated provider of hospital,community and health andwellbeing services.

We have been clear that the main goal of the new organisation must be to providea quality service for our patients, and onethat brings together the different aspectsof care into a coherent pathway.

In the new NHS, our unique selling point is that we can provide a fullyintegrated service in hospital,

community and at home, and we canfacilitate the shift of care out of hospital.

Although 2011/12 was a year of change, it was a year of strong clinical and financialperformance. We continued to build on our track record of success securing a fifthsuccessive annual 40 Top Hospitals Awardfrom benchmarking organisation CHKS andour mortality figures were the best in theregion, as well as celebrating a number of individual colleague and serviceachievements.

I hope to welcome many of you to thisyear’s AGM on Wednesday 12 Septemberwhen we will report formally on our position at the end of 2011/12 and present our annual report to the Governing Council.

The meeting will also be an opportunity for us to look forward to the year ahead.There is no room for complacency as thereis much more to be done if we are toprovide consistently the quality of care our communities deserve.

We have recently completed work on plansfor the future of our services – our strategicdirection for the next three years.

We know how much our services arecherished and valued by our communitiesand as a Foundation Trust we strive toinvolve you in everything we do. In keepingwith this spirit of engagement, I would like to invite you to a series of publicFoundation Trust Member events inSeptember when we will present our plansfor the future and welcome your views.Details of the events can be found onpages 4 & 5.

Chairman’s Introduction Dear Foundation Trust Member,

Page

Cardiac volunteer lights the way 3

Our plans for the future 4-52012–15

Patient Cycle challenge 6

Please help us to save lives – sign the Organ Donor Register 7

Community Diabetes project 8

Investing in Nursing 9

Governors tour new 10energy centre

Governor Elections 11

New lease of life for 12-13 weight loss surgery couple

Young people’s and 14children’s views & AGM

National awards recognise 15Macmillan volunteers

Contents

“Ward 14 and Discharge Lounge staff great” – April, Ward 14 DMH02

Tony Waites

Director of NursingappointmentThe Trust Board is pleased toannounce that an appointmenthas been made to the role ofExecutive Director of Nursing.

Mike Wright will be joining the Trust fromHull and East Yorkshire Hospitals NHS Trustwhere he has been Chief Nurse for the lastseven years. He has an impressive trackrecord which includes periods as Deputy and Acting Chief Executive, as well asExecutive level nurse leadership roles at a number of trusts.

We felt that Mike had the range ofexperience and skills to complement thosealready in the Board during a period ofsignificant change for the NHS.

Diane Murphy has agreed to continue asActing Director of Nursing until Mike’sarrival. Diane has made a big contribution to the Board and the Trust over the last fewmonths, and has moved the nursing agendaon significantly in a short period of time.Following Mike’s arrival, Diane will take on a broader clinical leadership role.

35585_Your_Trust_Summer_2012_35585_Your_Trust_Summer_2012 03/08/2012 16:15

Cardiac volunteer lights the way

your trust Summer Edition 2012

Jack Besford, 75, was one of the official Olympic torch bearers to help the torch on its journeythrough the north east, completinghis leg in Barnard Castle. Jack hasbeen volunteering with the cardiacrehabilitation service at UHND for 14 years. He makes a hugecommitment to the team supportingthem four times a week and hasbecome a mentor for patientscoming through the service.

Denise Greenwell, cardiacrehabilitation manager said: "Jack is awonderful man. He is such a big helpto the service and we think the worldof him. We decided that nominatinghim to carry the Olympic torch wouldbe a nice way of showing him howmuch he has come to mean to us. We were so proud to see him with thetorch, he really deserves it and it wasthe least we could do!"

After sadly losing his wife, Jacksuffered a heart attack and accessedthe service as a patient. He said: "It is such a great service that I reallywanted to offer what support I could.The staff are excellent but havingsomeone there who has actually had a heart attack is a real benefit to thepatients. I've been through it and Iknow what it's like. I can help buildtheir confidence back up as I know that they are worrying about havinganother one.

“I never thought I would make itthrough to carry the torch after theteam nominated me, so I was blownaway when I was chosen. I was quitenervous on the day but it was anhonour to carry it and to represent the hospital." Jack with Denise Greenwell, cardiac rehabilitation manager, who nominated him to carry the torch

Cardiac patients Paul Lanceley and Jeffery Smith Rogers support Jack on the big day

www.cddft.nhs.uk with you all the way 03


04

Plans for the future 2012 – 15

Sue Jacques

“Very professional care done with cheer” – April, ward 31 DMH

The Trust has put together planswhich outline what our prioritieswill be over the next three yearsand what we hope to deliverduring this time.

From 2012 to 2015,we will be focusingon making qualityimprovements in four key areas:• Unscheduled care• Integration and

care closer to home• Sustaining and

developing womenand children’sservices

• Developing specialistservices and centresof excellence

We are holding a series of four events during 2012/13 to discuss and agree action in each of these four areas.

On 28 and 29 May, staff and governors gathered to discuss thefuture of unscheduled care withrepresentatives of GPs and other local organisations.

Unscheduled means care which is urgent, or provided in an emergency, and is therefore unplanned (unlike an outpatientappointment, or attending for a pre-arranged admission for surgery).

This therefore covers urgent care,accident and emergency, and all theother services which support this typeof care including medical inpatientbeds, intensive care, and somediagnostic tests.

Around 150 people attended the two day event.

Dr Stuart Dabner, clinical director foracute and long term conditions said:

“We want to improve the way weorganise unscheduled care by havingmore senior healthcare staff, includingdoctors and nurses, on the frontline 24 hours a day, seven days a week, so that – for example, the care you get on a Sunday afternoon is of thesame quality as the care you wouldreceive during the week.”

Clinicians are also looking at ways of preventing health problems arising,so that fewer people become ill – forexample by providing more plannedcare and support for patients with long term conditions.

Dr Paul Peter, diabetes consultant said: “To provide good qualityunscheduled care, it is important that we tackle accessibility to bothclinicians and clinical records. Indiabetes, we hope to improve accessto consultants out of hours anddiabetes specialist nurse input 7 days a week. We are currently developing a patient passport that will containtreatment records and agreed goals of treatment. In an emergency, these


should help us respond to thepatient’s needs much more quicklyand get them back on an even keel.”

Following the urgent care event, three more events are plannedlooking at care that can be providedcloser to home, women’s andchildren’s care and centres ofexcellence for each of our hospitals.

Find out more…More details of the Trust’s plansfor the future are included in our strategic direction document “with you all the way”which is available online atwww.cddft.nhs.uk in the “About Us” section.

Three member events are alsobeing held where you can find out more:

Monday 17 September 2012University Hospital of North Durham

Monday 24 September 2012Bishop Auckland Hospital

Thursday 27 September 2012Darlington Memorial Hospital

All three events will take placebetween 5.30pm – 7pm in the lecture theatres at each of the hospitals.

Register your place by emailing [email protected] by post to: FREEPOST RLZJ-XHJJ-CXLL,Darlington Memorial Hospital, Darlington, DL3 6HX

By 2015 we plan to have:• More senior clinical staff available 24/7,

meaning that the Trust can offer thesame quality of care any time of the day or night.

• Personalised care for frail, vulnerable and elderly people with complex needs,provided by staff working in teamsacross professions and services.

• Greater use of technology in diagnostics,in remote monitoring of patients, andremote reporting of tests out of hours.

• More services for older people and thosewith long term conditions deliveredoutside hospital, with an increase infocus on maintaining quality of life,rather than responding to an emergency.

• Greater patient involvement in end of life planning ensuring greater controland a better experience for our patients,their families, carers and friends.

• Outpatient services and diagnostic testsavailable in a number of places.

• Specialised care centralised to ensurebetter care and outcomes.

• Hospital, community, health and socialcare and third sector organisationsworking closely together to improvepatient care.

Our vision

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Dr Paul Peter

www.cddft.nhs.uk with you all the way

“We want to improve the waywe organise unscheduled careby having more senior healthcarestaff on the frontline 24 hoursa day, seven days a week.” Dr Stuart Dabner


06 “Looked after very well on Ward 1, nurses were very kind” – May, UHND

Patient Cycle ChallengePatients attending a falls group at the Richardson hospital arecycling as far as the Olympic stadiumas part of their rehabilitation.

The project is the idea of Sister PatriciaAtkinson who has set up a new,innovative group with support fromthe Friends of the Hospital to deliversupport in balance and rehabilitationfor patients who have suffered a fall.

However, the group will complete the cycle ride without leaving thehospital thanks to a generous donationfrom the Friends of the Hospital whichhas enabled the group to buy twomotomed bikes.

Patricia explains: “We launched theproject in February and now run threeclinics a week. Patients who’ve had a fall need support to build up theirconfidence and improve their balanceagain while undergoing rehabilitation. I was keen to support them in a newdifferent way which wouldn’t feel liketraditional rehab. I’ve come up with a series of different challenges such as the cycle to the Olympic stadium and a biathlon – using the bikes and the wii – which the patients can enjoyand benefit from at the same time interms of recovery.

“The challenges have been very wellreceived. My oldest patient Clifford is 98 years old but is a fantastic skier on the wii – the staff can’t keep up withhim! We set up a leader board and it’s surprising how competitive we can all get. It’s a way of keepingpeople motivated and taking theirmind off the exercise they are actuallydoing. I’m so pleased with how thegroup is developing. It’s something I believe in passionately and hope todevelop further over the next threeyears of the project.”

Patricia is already planning her nextchallenge for the group – a canoe trip down the Nile in September!

”The exercise does me good and it’s nice to get out of the house. Everybody is very friendly. It’s definitely done me good and I’ll miss it.” Elizabeth Todd, 84

“I fell at home over a year ago and was referredlater to this group. It is really beneficial. I had nevertried anything like this before but it is a differentway to take gentle exercise and it is nice to do it asa group – the atmosphere is very friendly.”Clifford Sykes, 98

Caption: (l-r) Sarah Thompson, Physio, Ian Johnson, Clifford Sykes and Dennis Connelly, Patricia Atkinson, Sister

Sylvia Scott cycles a leg to the Olympic stadium with support from Patricia


Kate Clarkson, one of the Trust's health visitors is calling oncolleagues and the public to signup to the Organ Donor Register.

In March 2012, 58-year-old Katebecame the North East's first altruisticfemale living organ donor. She realisesthat becoming a living donor isn't foreveryone, so she's appealing to peopleacross the region to pledge organdonation after their death by signingthe Organ Donor Register. In October2010, Kate, a humanist, was asked tospeak at a commemoration service fortransplant patients and their families. It was an experience that moved her to consider becoming a living donor.

Kate said: "I've been a nurse for 40years and I thought I was hardened tothese sorts of things - but this servicewas the most heart-rending experiencethat I've ever had. Listening to thosepeople who had lost relatives or whowere waiting for organs to save theirlives was unbelievably moving.

"I had been reading about becoming a living donor and I was so moved that day that I decided if I could help, I would. I just thought 'I've got a sparekidney that I don't even need andpeople are dying every single daywaiting for one.' So if it was possible, I was going to do it."

After contacting transplant specialists,Kate underwent a string of screenings,tests and interviews spanning nearly ayear to ensure her fitness forundergoing the procedure.

"I only told family, close friends, andcolleagues and no-one tried to stop me - most people just said 'good foryou' and I think they knew that it was something I just had to do."

"It was incredible. Within three hoursof the surgery, the kidney was in therecipient and working at full capacity.Twice since I've heard that the recipientis doing well and has made a donationto charity as a thank you.

"I wouldn't pressure anyone into it butif you are thinking about it, go ahead,and I honestly don't feel any different.The after effects were easily managed,no worse than a caesarean section,and my one kidney has almost doubledin size to do the extra work and isworking perfectly well.

"I can't think of any justification at all for not donating your organswhen you are dead - and it's so easy to do.”

National statistics show that 96% of us would take an organ if we neededone, yet only 29% of us have takenaction and signed the Organ Donation Register.

In 2011-2012, in the County Durhamand Darlington NHS Trust area, therewere 11 cases of donor consent andnine of these proceeded to surgery.

From those nine cases, 22 peoplereceived organ transplants, ranging in age from 14 to 75.

Helen Dixon, Specialist Nurse OrganDonation speaks to relatives onhospital wards and undertakeseducation programmes surroundingthe benefits of organ donation. She said: "The single most importantproblem that we have is that peoplegenerally do not discuss their wisheswith their families. It's so importantthat, as well as signing up to theOrgan Donation Register, people talkabout the issue with their loved ones

and make their feelings known - even if they think they are set againstthe idea."

The Trust was so inspired by Kate’sselfless sacrifice that we backed hercall for more people to sign the Organ Donor Register during National Transplant Week in July with a campaign aimed at our workforceand the public and over 150 peoplesigned up. You can sign up to theregister at any time and it’s simple to do. You can:

• go to www.organdonation.nhs.uk

• call 0300 123 23 23

• text 'save' to 84118

• post an organ donation leaflet.

We hope Kate’s story will inspire youto sign up to the register or at least tostart having a conversation with yourfamily about what your wishes are.

Kate Clarkson

Please help us to save lives –sign the Organ Donor Register

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08 “Everything was perfect and could not ask for a better hospital” – May, Ward 7 UHND

Introducing the 3D project….Diabetes affects 40,000 people livingin County Durham and Darlington.

While it is a serious long termcondition, with good education, theright medication and management,those with diabetes can control thedisease and live a better quality of life.

Studies have shown that good control achieved in the first 10 yearsafter diagnosis leaves a lasting ‘legacy’ including fewer and less seriousdiabetes complications.

Healthcare professionals are workingtogether across pre-existing boundarieson an innovative scheme to help createthis ‘legacy’ for patients with Diabetesin the Durham Dales – the 3D project.

Led by Trust consultant, Dr Paul Peter and a team of Diabetes SpecialistNurses, the scheme is working inpartnership with 12 GP practices across the whole Durham Dales area.

Dr Peter explains: “In diabetes, nothing works as much as enpoweringpatients through education andinvolving them and their carers on allaspects of management. By reinforcingthese values through motivationalconversation and providing early, easy access we could have a dramaticeffect on the patients’ quality of life as well as significantly reducing thelikelihood of them needing hospitaltreatment later for complicationsrelating to the disease.

“So we needed a way of meetingthese patients before they werereferred into hospital and looking at the geography of the area we serve, it was clear that the best optionfor patients would be ‘care closer tohome’ – we needed to travel out intothe communities rather than askingpatients to come to our main hospitalsites for clinics.

“I’m pleased to say we have receivedgreat support from the GP practices in the Durham Dales which hasenabled us to set up clinics in theselocal areas. We’re working togetherwith primary care colleagues to set up different clinics dependent on what works best for the practice and their patients.

“The GP practices identify suitablepatients based on the level of diabetescontrol and the team provides accessthrough a series of community clinicseach week at the different practices.The patients are seen with the practice nurse and in some cases the GP’s in attendance.”

Sharon Pickering, Diabetes SpecialistNurse says: “The clinics are a great way of increasing education andunderstanding about the condition.

“The GP practices also have directaccess to our team if they have anyqueries about a patient. We really are delivering improved, seamless care for our patients.”

Building on the success of the schemein the Durham Dales, Dr Peter and the team anticipate rolling similarcommunity clinics out acrossDarlington and Sedgefield in 2013.

We’ll bring you a more detailed feature on this scheme in the nextedition of Your Trust.

Dr Paul Peter with the Woodview practice manager and diabetes specialist nurses Sharon and Julie.


Recruitment is underway for up to 40 new frontline nursing jobs as part of a pioneering scheme to give ward sisters, charge nursesand community nurse leaders more time “in charge”.

The Trust is investing £800,000 onrecruitment and training, which willenable ward sisters and communitynurse team leaders to spend more time managing, leading and supervisingstaff and patient care.

Diane Murphy, Acting Director of Nursing at the Trust, explained: "We have always provided high qualitycare to our patients across CountyDurham and Darlington, but there'salways room for improvement.

"Over the last decade, nursing haschanged dramatically. We're seeinggreater numbers of patients who require more complex care. To meet the increased demand, our ward sistersand community nurse team leaders havebeen spending up to 80% of their timedelivering that care and just 20%directing it. We need to turn thosefigures around. Investing in ward sistersand community nurse team leaders willenable them to concentrate onimproving the high quality care we provide to our patients. They willachieve this by having more time tomanage their staff and patients."

Diane added: "This will have asignificant impact on improving the care we are able to provide to ourpatients and we're the first hospital trust in the region to take this approach.Delivering great care is why we get out of bed in the morning and our new approach will help our nurses and community nurse team leadersdeliver even better quality care."

Greta Jones, a Ward Sister whomanages a 24-strong team oforthopaedic nurses at DarlingtonMemorial Hospital, agrees. She said:"When I started, it was very much about being a nurse but I also hadmanagement responsibilities. I had a group of patients to care for on top of being a manager and sometimes had to manage in my own time.

"This will provide me with more quality time to spend with staff, support them and work with them. This will give them the confidence to become capable and confident in their own right, improving patient care."

The Trust's plans have also been backedby professional body the Royal Collegeof Nursing (RCN).

Ward sister Greta Jones backs the investment

Investing in time to care

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Alison Todd, ward sister at UHND, supports the new programme



10 “Excellent care from all the staff. Good Meals” – May, Ward 3 UHND

Introducing DarlingtonMemorial’s new energy centre….

After over 30 years, the hospital hasbeen given a complete overhaul interms of boiler plant, heating, electricity,ventilation and water supply mains.Much of the investment has been on a new and more friendly energy centreto supply the site. Some of the Trust’sGovernors went on a tour to find outmore about the new centre.

Governors were interested to knowhow much the project had cost; what fuel was used and what savings& efficiencies have been made.

• The new centre replaces a 30 year old centre

• An investment of £25million into the future of DMH

• A 3 year project – completed on time and under budget

• It’s a combined heat & power plant so the hospital can generate its own electricity – currently 60% of the energy used by thehospital. That means a saving of £¼ million a year on electricity costs

• Reduces our carbon footprint by 28%

• A 20% reduction in utility costs

Governors takeenergy centre tour

“The new centre isabsolutely amazing, it’svery impressive. I hadn’trealised how much thesavings were and it isreassuring that there areback up systems in placewhich is so important witha hospital. And, the projectall seems to have runsmoothly – on time andunder budget.”Marjorie Dunn, Public Governor Darlington

(Bottom left) Bill Headley, Director of Estates &Facilities, Phil Sturdy, Associate Director of Estatesand Paul Saunders, lead the Governor Tour. It’s fantastic. To see

all the latest technologyand systems in use in a hospital is veryimpressive – it’s all so compact as well.Ray Taylor, Public Governor Wear Valley & Teesdale

An outside view of the Energy Centre


One of the most important rolesFoundation Trust Members play is by standing or voting in elections of the Trust’s Governing Council.

The Trust Board cannot choose or selectpeople it wants to become Governors,instead Governors are voted for andelected by YOU THE MEMBERSthey represent.

Working alongside the Board ofDirectors, the Governing Council holds the Chairman, Chief Executiveand Directors to account and ensuresthat the interests of the community are taken into account when makingdecisions regarding the Trust’s plansfor the future.

The Governing Council discusses issues such as major new servicedevelopments and the annual report and accounts. Governors are responsible for the appointment and remuneration of the TrustChairman and Non-Executive Directors.

All public members will receive a“Notice of Election” through the post (and this is also displayed acrossour sites for staff) to notify you when Governor posts are due for election.

Standing for ElectionIf you would like to stand as aGovernor the Notice of Electionexplains how to obtain a nominationform. If you are a member of the Trust and over the age of sixteen thenyou are eligible to stand for election in the public constituency in which you live. Equally if you are employed by the Trust you are eligible to stand for election in the appropriatestaff constituency.

When are the next Elections? The Trust’s annual election process is expected to begin in October 2012,with the elected Governors joining the Governing Council on 1st February2013. Further details about this and other election information can be found on our Trust website(www.cddft.nhs.uk) or from the FTOffice (see page 14 for contact details).

Governors up for re-election in October:

Janet Brown -Durham

“After retiring from my role as an AssistantDean inHealthcareEducation

at the University of Teesside, I wanted to continue to be involved in the development of high qualityhealthcare. I have been a Governorsince the establishment of theGoverning Council. I remain passionateabout care to patients and will alwaysensure the patient is central to theservice we offer.”

LawrenceWelsh –Derwentside

“Now retired,I was previouslya senior civil servant and lecturer.

I have a great deal of experience in the management of organisation and methods, incorporating large scale change. I carry out a great deal of voluntary work and have a longterm interest in NHS services in theDerwentside area. I enjoy the work as a Public Governor which helps me to communicate the Trust’s work and policies to the wider community.”

Alex Murray – Easington

“I am a retiredteacher andhave alsoworked as a TransportManager

and volunteered with Tanfield railway.I had always wanted to give somethingback to society for my happy years of teaching and the series of medicaloperations I have had. When thechance arose to become a HospitalGovernor I saw this as a chance to repay a little of my many medical debts!”

Dr OliverSchulte - Gateshead,SouthTyneside &Sunderland

Oliver is aConsultant

Radiologist for South Tyneside NHSFoundation Trust and also representsthe area, as well as Gateshead andSunderland, as a Public Governor forCounty Durham and Darlington NHSFoundation Trust.

James Heap -Hambleton,RichmondshireTees Valley

“Duringnational serviceI served withthe First

Battalion East Lancashire regiment,stationed in the Suez Canal zone(1952). Retiring in 1989, the majorpart of my working life (36 years) was with the marketing department of British Coal Corporation. Workingwithin, and for, my local communityhas always held an interest for me.”

Governing Council Elections

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A husband and wife from BishopAuckland ‘have been given a new lease of life’ after undergoingweight loss surgery at DarlingtonMemorial Hospital.

The weight loss or bariatric service was launched at the hospital inOctober 2011 providing three types of surgery – gastric band, gastric sleeve and a gastric bypass - in County Durham and Darlington for the first time.

The first patient to undergo aprocedure was forty seven year old Debra Brassell. After battling with her weight since childhood and failing with diets and moreconventional methods of losingweight, she was referred by her GP to the service and made thedecision to have a gastric bypass in November 2011. Debra lost eight stone and has gone from a size 26 to a 14. In January 2012, Debra’s husband David also underwentsurgery and had a gastric sleeveprocedure. David has since lost over nine stone.

Debra said: “Now, I have so muchenergy and just really enjoy life. I believe having the surgery hasprolonged my life.”

The first step for all patients is to attend an educational seminar about bariatric surgery at DarlingtonMemorial Hospital.

It is a chance to meet the bariatric team, receive information about

12 “Everything was handled well and with great care” – May, Ward 5 UHND

Debra and David after

Weight loss servicegives husband andwife ‘new lease of life’

Debra and David before


Mr Andrew Mitchell, generalsurgeon has recently joined the Trust and complements the bariatric service workingalongside Mr Andy Gilliam and Mr Akeil Samier.

Mr Mitchell qualified at theUniversity of Aberdeen beforecompleting further surgical training in Inverness andsubspecialist training in uppergastrointestinal surgery includingBariatric & Metabolic SurgeryFellowship in Liverpool 2011. Mr Mitchell’s appointment furtherstrengthens the bariatric teamwhich between October 2011 –May 2012 had already completed13 gastric balloon procedures, 4 gastric bands, 9 gastric sleeves and 13 gastric bypasses.

13



Service welcomesnew surgeon

The Governing Council has appointeda new Non Executive Director to the Board.

Lynne Snowball is a qualifiedaccountant and brings extensiveexperience at a senior managementlevel in the public sector. She hasworked with the Audit Commission asDistrict Auditor and currently serves in a Non Executive role with the Office ofthe Children’s Commissioner.

Tony Waites, Chairman, says: “Lynnewill join the Trust Board after theorganisation’s longest standing

Non Executive Director, Kathryn Larkin-Bramley, steps down after the Annual General Meeting onWednesday 12 September.

“Kathryn has served on the Board of the Foundation Trust, and predecessoracute trust for nine years and hastherefore served the maximum term of office recognised as “best practice”for Board membership.

“During her tenure, Kathryn has beenDeputy Chairman of the Trust and also Chair of the Audit Committee.She has been a valued and respected

member of the Trust Board. Kathryn,who is a Fellow of the Institute ofChartered Accountants in England and Wales and also serves on theBoards of a number of large localpublic sector organisations includingDurham Police Authority and Durham Tees Valley Probation Trust,has provided invaluable insight,support and expertise throughout her tenure.

“On behalf of the Board, I wish her all the very best for the future.”

Non Executive Director Appointment

what is involved in the surgery as well as the risks and benefits.

Debra said: “You really have to becommitted to change – that’s one of the main things the team talked to me about. Before the surgery I had to lose 5kg and you meet with a dietician to discuss the lifestylechanges you have to be prepared to make after the surgery.

“After receiving all the information, we both felt strongly that surgery was the best option for both of us.”

Bariatric surgeon Akeil Samier andcolleague Andrew Gilliam perform bariatric procedures at Darlington. Mr Samier said: “It is very pleasing to hear the success stories of ourpatients and to see the difference the surgery has made to the qualityof their lives.

“There can be a misconception about weight loss surgery - that it is the easy way out, but as David andDebra know, patients need to workhard to achieve the weight lossresults that they want, but it doesworks and it does provide a longterm solution.”


Patient feedback, whether positive or negative, is veryimportant to us. By listening to comments, complaints andcompliments we can find outwhether our services are meetingthe needs and expectations of our local population.

We might tend to think of patientfeedback coming from adults andolder people but we also are keen tohear what our younger patients think.With this in mind we have launched a new project working with youngpeople and children to see how we can best capture their views. This workis in response to comments made by young people and children duringthe 2012 “Dignity Action Day” whoindicated that more could be done to make our policies and practicesmore representative of their beliefs and values.

Nichola Stefanou, Clinical StandardsLead explains: “Dignity in care is oneof our main priorities, but what does it mean to younger patients? Wedecided the best way to find out wasto ask them! Working with Investors in Children we attended one of theirgroup meetings and asked the youngpeople what dignity meant to them.The key message was that respect is the most important thing to them to ensure their dignity is maintainedand that actually respect is a clearerterm to use when dealing with young people.

“We learnt so much from the groupthat with the support of Investors inChildren we invited a number of theyoung people to a series of workshopsto help us more with the project.We’ve been working with the group to identify what good care means to them and what would make them feel like they had been treated with

respect during their care with us. We have been surprised by howpassionate the young people have beenabout this project and how important itis for them to be involved in all aspectsof service improvement.

“So far our achievements include the development and draft ofcomments cards for young people/children to feedback their experiencesof care and the review and re-write of our Dignity policy to be morereflective of the organisation and all of its patients.

“It’s a really exciting piece of work and the young people are full ofexcellent ideas and suggestions that we are looking forward to taking forward.”

We’ll keep you updated on progresswith this project in future editions of Your Trust.

Young People and Children’s Views

14 “Everything I saw was brilliant” – April, Ward 31 DMH

Over the next few weeks all our public members will receive a personal invitation to attend the Trust’s Annual General Meeting(AGM) on 12 September.

For those who would like to attend,the AGM is an opportunity to hearabout what we have achieved in thelast year, our future plans and whatthis means for your local healthcareservices. There’s also a “QuestionTime” session when you have the chance to raise questions orqueries with the Directors andAssociate Directors.

There will be an opportunity, bothbefore and after the AGM, to viewstands covering key services providedby our Trust. The Trust Board ofDirectors and Governing Council also attend this meeting and copies of the Trust’s Annual Report, Annual Accounts and Quality Accounts will be available.

The AGM will take place on Wednesday12th September 2012 in Central Hall at the Dolphin Centre in Darlington.Tea/Coffee and registration begins at5:00pm, with the meeting commencingat 5:30pm. Foundation Trust Members don’t have to attend

this meeting unless they want to andyour membership of the Trust is notaffected in any way if you cannotattend meetings.

The AGM is open to all public and staff members of the Trust as well asthe general public and members of thepress. Anyone interested in attendingmay register in advance by contactingthe FT Office. Further details can alsobe found on our Trust Website:www.cddft.nhs.uk

Contact the FT Office by [email protected] ortelephone 01325 743 625.

Annual General Meeting


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Volunteers with the Trust’sMacmillan Cancer Support andInformation Service in Peterleehave been recognised withnational awards.

The awards were presented to thevolunteers during a jubilee celebrationevent in June. As well as long serviceawards, the headwear service wasrecognised and an individualinspirational volunteer award was presented.

Graham Morris Easington MP attended the event alongside anational representative from Macmillanand the Trust’s cancer support team.

Lee Mack, Associate Director Healthand Wellbeing said: “It’s a privilege tomeet and recognise such a supportivegroup of volunteers, who have beenrecognised nationally by Macmillan, for the incredible work they do withpeople affected by cancer. Workingwithin some of our most deprived

communities, our Macmillan volunteerssupport people facing huge health andsocial challenges. Our volunteers enablepeople to manage their illness and itsassociated difficulties at one of the most difficult times of their lives.”

The Deborah Hutton award, awardedto The Jessica’s Headwear ServiceVolunteers, is for volunteers whoprovide practical support and care to people affected by cancer, beyondthe expectation of their role.

Anne Suki, one of the volunteers to receive an award said: “I love tovolunteer for the Macmillan InformationCentre to be able to give somethingback to the local community. My familyare so proud of me and the awards I received; I didn’t expect them, and it’s so lovely to know that I ammaking a difference.”

The Vicky Clement-Jones award is for volunteers who have, or have had cancer themselves, and make

a significant difference to the lives of people with cancer. Greg Hart waspresented with this award. Greg hasbeen a volunteer with the service sinceSeptember 2009 joining after his ownexperience of cancer. Greg’s proactiveapproach has ensured the success ofthe service and built strongfoundations to enable it to continue.He has shared his experiences withother volunteers and they now havethe confidence and shared enthusiasmto establish other similar outreachservices in different venues. Not afraidof the limelight, Greg has been centralto a number of advertising campaignssharing his story with others.

National awards recogniseMacmillan volunteers

Deborah Hutton Award for Cancer Information and Support Service volunteers delivering Jessica's headwearBack row l-r: Karen Burnip, Rhoda Dodds, Cherryl Pritchard-Chester, Anne Denham, Jean SadlerFront row l-r: Edna Connor, Anne Suki, Doreen Sadler

Long service award volunteersBack row l-r: Rhoda Dodds, Margaret Walker, Anne DenhamFront row l-r: Edna Connor, Anne Suki, Tracey Hutchinson

The Vicky Clement-Jones AwardGrahame Morris, MP; Stephen Guy, MacmillanDevelopment Manager; Lee Mack, Associate DirectorHealth and well-being; Greg Hart, Cancer Informationand Support Volunteer and recipient


2011/12 was another successful year for CountyDurham and Darlington NHS Foundation Trust. Join usat our Annual General Meeting (AGM) as we look backat some of the highlights, outline our financial position

and share our plans for the year ahead.

YOU’REINVITED...JOIN US AT OUR ANNUAL GENERAL MEETING

To register or for more information contact: [email protected] or 01325 743625

County Durham and Darlington NHS Foundation Trust’s AGM

Wednesday 12 September, 5.30pm – 7.30pmRegistration from 5.00pm

Central Hall, Dolphin Centre, Darlington

County Durham and DarlingtonNHS Foundation Trust



NHS Foundation Trust your trust trust summer 2012.pdf · your trust Summer Edition 2012 Dr Paul...

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Transcript of NHS Foundation Trust your trust trust summer 2012.pdf · your trust Summer Edition 2012 Dr Paul...