NHS Contract Reform BDA Views. John Milne GDPC Chair.
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Transcript of NHS Contract Reform BDA Views. John Milne GDPC Chair.
NHS Contract Reform
BDA Views.
John Milne
GDPC Chair.
How we got here
• Options for Change• PDS pilots• 2006 contract• Steele Review• Coalition Pledge• Context of changing
demographics of disease• Wave 1 Pilots• Wave 2 Pilots• Implementation
Options for change (2002-3)
• Recognised problems of IOS• Recognised need for prevention• Collaborative working- DH and BDA• Clinical Pathways• Changing skill mix• Different remuneration schemes.
PDS (pilots)
• Positive start?• Sidetracked as a route for new access as NHS access
was falling• Few controls• Reduced PCR• Better working conditions for dentists?• Gaming• Neglect?
2006 contract
• Imposed• Talks with profession broke down• Confusion over currency of contract
• Introduction of UDA (not conceived originally as a currency, more a reflection of differing workloads related to oral health of practice population)
2006 contract: It’s all about control
• Budget• Workforce• Location of Services• Access to services and
growth• Workload and output
Well documented difficulties with the 2006 contract
Slide 8
2006 problems
• No incentive to maintain access
• No guarantee of NHS care for patients
• Pension problems for some providers
• Difficult to grow successful practices
• Gaming behaviours (dentists)
• Gaming behaviours (PCTs ATs)
• Few checks on clinical quality
• Inconsistencies in practice sales,
incorporation.
• Unreasonable and bullying PCT behaviour
• No flexibility eg snow, flu.
• Increased referrals to Salaried and hospital
services
• Deskilling
• Less advanced care
• PCT Variations
• And and and and.................
• Inequity in contract values• No reward for prevention• Discrimination of high needs• Professional jeopardy with claims
interpretation• Clawback and targets• Inaccurate calculation of contract values• Practice contract may have disadvantaged
associates• Difficulty of hitting targets whilst treating pts
ethically• No reward for additional work• UDA being used as a currency to drive
contract prices down.• Variable levels of care• Lack of clarity what NHS care means• Inequality of contract values in an area
Caption here
Steele Review
• Health Select Committee• Widespread criticism from all
sides of 2006 contract.
• Steele Review• Hierarchy of provision• Assessment and control of
disease risks• Level of care dependant on risk
control and likely success.
• Workshops: BDA “Engagement with extreme vigilance” Recognition of “Big Challenge”
• Early pilots
(needed brave PCTs!)
Caption herePublic health
Urgent care and pain relief
Personalised disease prevention
Continuing care
Advanced and complex care
Treatment of dental disease
Reducing priority for public investment
What are the priorities of NHS dentistry?
13
NHS Dentistry: What could it do?
“NHS dentistry could lead the world in providing an
Oral Health Service”Jimmy Steele 2009.
Better Not Worse
What’s important?
For the profession• Improved patient
outcomes• Fair remuneration• Job security• Current benefits
preserved• Ability to transfer
contracts (goodwill)• Financial stability in
transition stage.
For the public• Access to quality care
• And urgent care• Improved oral health
outcomes• Good experience• Clarity of what the NHS
will provide• Simple charging system
Coalition government pledge
• New Dental Contract• Registration• Capitation• Quality and Outcomes
• Access still a priority• Children’s health
particularly important
• National Steering Group• Continued BDA
Engagement with vigilance.
Registration, capitation, quality and outcomes
Caption here
Oral Health in 12 year olds
Oral health status projections2010
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
9,000
10,000
16-24 25-34 35-44 45-54 55-64 65-74 75-84
1998
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
9,000
10,000
16-24 25-34 35-44 45-54 55-64 65-74 75-84
2020
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
9,000
10,000
16-24 25-34 35-44 45-54 55-64 65-74 75-84
2030
0
1,000
2,000
3,000
4,000
5,000
6,000
7,000
8,000
9,000
10,000
16-24 25-34 35-44 45-54 55-64 65-74 75-84
Healthier - low treatment needed
Less healthy - high treatment needed
No teeth
Oral Health Assessment: leads to homecare plan and professional care plan.
• Medical History• Alcohol and tobacco• Social History
• Family caries history
• Diet and tooth-brushing• Full chart of restorations• Full chart of carious
lesions
• BPE• Bleeding• Pocket chart
• Tooth surface loss (relative to age)
• Soft tissues
Pilot design
• RAG ratings in each domain.• Care Pathways• DQOF
• Safety• Patient Experience• Clinical effectiveness
• Early work on complexities and competencies• Professional consensus
Oral health
assessment
Treatment & stabilisation (if necessary)
Does this patient need to be seen for additional preventive care/advice between now & OHR?
When do I need to recall this patient?
RAG status
Steps in the primary care pathway
Date of oral health review
Step 1
Step 2
Step 3
PREVENTION
Are the general patient factors supportive ?
Are the relevant oral health risks controlled
Is the proposed restoration clinically feasible and beneficial
yes
Are the general principles for indirect restorations satisfied ?
yes
yes
yes Offer indirect restoration
Pathway in action.........
DQOF- clinical effectiveness 60%
Measure Points – MAX:600
Decayed teeth (dt) aged 5 years old and under, reduction in number of carious teeth/child
50% Under 5s active decay (dt) improved or maintained
150
Decayed Teeth (DT) aged 6 years old and over, reduction in number of carious teeth/child
75% over 6’s improved or maintained
150
Decayed Teeth (DT) reduction in number of carious teeth/dentate adult
75% improved or maintained
150
75% patients with BPE improved or maintained at oral health review 75
50% patients with BPE 2 or more with sextant bleeding sites improved at oral health review 75
The indicator information will be captured at review and achievement of the indicator is described as either maintaining or improving a patient’s condition.
DQOF Patient Experience Indicators for payment (30%)
Measure Points - Max:300
Are you able to speak and eat comfortably?
% of patients reporting that they are able to speak & eat comfortably
MAX: 30 Level 1 45%-54% =15Level 2 55%-100% =30
How satisfied were you with the cleanliness of the practice?
% of patients satisfied with the cleanliness of the dental practice
MAX: 30 Level 1 80%-89% = 15Level 2 90%-100% = 30
How helpful were the staff at the practice?
% of patients satisfied with the helpfulness of practice staff
MAX: 30 Level 1 80%-89%= 15Level 2 90%-100% = 30
Did you feel sufficiently involved in decisions about your care?
% of patients reporting that they felt sufficiently involved in decisions about their care
MAX: 50 Level 1 70%-84% = 25Level 2 85%-100% = 50
Would you recommend this practice to a friend?
% of patients who would recommend the dental practice to a friend
MAX: 100Level 1 70%-79% = 50Level 2 80%-89%= 75Level 3 90%-100%=100
How satisfied are you with the NHS dentistry received?
% of patients reporting satisfaction with NHS dentistry received
MAX: 50Level 1 80%-84% = 20Level 2 85%-89% = 40Level 3 90%-100% =50
How do you feel about the length of time taken to get appointment?
% of patients satisfied with the time to get an appointment
MAX: 10Level 1 70%- 84% = 5Level 2 85%-100% =10
DQOF Safety Indicators for payment (10%)
Clinical aspects of patient safety can be monitored and rewarded through payment and payment will be made on the following indicator:
Measure Points – MAX:100
90% of patients for whom an up-to-date medical history is recorded at each oral health review
MAX: 100
Wave 1 Pilots
Practioners
• Liked philosophy and approach• Appointment book problems
and time pressure• Paying associates?• Interim Care• IT problems• Time• Access• Skill-mix +ve and -ve• Clawback if access drop.
Patients
• Valued increased communication and understanding and RAG
• Valued preventive care
Wave 2 Pilots- Responsive
• Improved IT• Some streamlining• Override
• Modified patient charges• Access imperative clear• Includes salaried service.
Patients: Q14. Which of the following best describes your view about the use of ‘traffic light’ ratings? Base: All patients and carers/guardian/parents of patients who can remember using traffic light ratings (2,011)Practitioners: Q10. Which of the following statements best describes your view about red/amber/green status? Base: All respondents (320)
Views about the use of RAG ratings
58%
(31%)
The ‘traffic light’ ratings make it easier for me/patients to look after teeth and gums (oral health)
41%
(22%)
1%(1%)
The ‘traffic light’ ratings make no difference to how I/patients look after teeth and gums (oral health)
The ‘traffic light’ ratings make it more difficult for me/patients to look after teeth and gums (oral health)
75%
19%
0%
N.B. Figures in brackets refer to data based on all patients (3,760)
PRACTITIONERSPATIENTS
37
RAG status changes
26% 24%
67%65%
6% 11%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
OHA OHR
RAG status change in adults, from OHA to latest OHR
Green
Amber
Red
11% 9%
32% 31%
57% 59%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
OHA OHR
RAG status change in children, from OHA to latest OHR
Green
Amber
Red
• Findings relate to patients who had an OHA Sept 2011- Mar 2012 who returned for an OHR by Mar ’13
• Net improvement where there is complete data• Adults: 2% reduction in red patients and 4% increase in green• Children: 2% increase in green patients and 2% reduction in red
Is disease risk consistently capturedand communicated to patients?
• Yes, and RAG ratings are being generated • Distribution of the ratings is broadly as would be
expected from the epidemiology, particularly for those at greatest risk
• Some anomalies around the boundaries of the amber ratings
“…It’s a very, very beneficial system for patients because we’re finding it much, much easier to explain to them ‘Well, this is what we’ve assessed. This is the situation now and this is
where we need to get to. And for you to be there, we need you to follow this path, the aftercare, the prevention you need to
carry out at home to get you to green”
Pilots so far..............................
Best thing I’ve ever done, free from UDAs at
last. Can deliver proper
care.
Worst thing possible, no way this system can
work!
Slide 41
What about Associates?
• Falling incomes•Uncertain futures•Replacement with DCPs• Concern about de-skilling• Anxious about pensions
•They too deserve a good career and a secure future
UDA
UDA
UDAU
A
We need some honesty in the debate.
• Access• NHS Offer• Scope of advanced care.• Elderly Population• Existing inequalities
Capital
• Risk v Reward.• Buildings• Equipment• Future investment• Returns
The pilots are not the finished
article
Issues to solve
• Practice viability and sustainability• Avoiding supervised neglect• NHS Offer• Mixing and private care• Incentivising Quality and Access• Transitional arrangements ? MPIG• PCR• Growth• Contract Management• Capitation payment mechanisms (full or partial)
UDA Distribution.
Capitation examples
Taking three actual contracts chosen at random and• assuming that all of the patients seen in the previous two
years live in the practice postcode area and• assuming that the patients have the same age and sex profile
as the practice population and• using the patient capitation values from the pilots• It is clear that the required patient numbers could change for
many practices
Small practice in London
• 4,500 patients• £350,000 contract value• Higher than average £/UDA• Would have to take on 490 new patients
Large practice in West Sussex
• 11,000 patients• £800,000 contract value• Lower than average £/UDA• Practice will need to see 790 fewer patients
Average size practice in the North West
• £570,000 contract value• 11,000 patients• Just below average £/UDA value• Practice can lose 2,000 patients
Capitation
• Transitional protection is needed to manage changes in patient numbers or potential cuts in contract value
• There might be additional weighting to capitation amounts to take account of factors such as rurality or staff pay factors
• The DH is currently modelling capitation scenarios and there is no information yet about how it is going to work
Where to now?
• Evaluation (ongoing by BDA and DH)• Learning what does and doesn’t work
• Listening to pilots and patients
• Practical framework design• Negotiation• Big Bang or Phase roll out
What do we want?
• Improved oral health• Sustainability of practice
• Long term future.
• Career pathway for dentists• Practice ownership and
equity
• Realistic workforce planning
• Proper remuneration
When will it all change?
Caption here
Let’s hope so!
Will this have a happy ending?
Some Questions to consider........And your questions?
• Are there any dangers in seeking clarity of NHS offer?• Should “mixing” still be possible?• Should there be a cap on a list size?• Will capitation work for the elderly?• Should the money “follow the patient”?
• How can that work within a fixed budget?
• Is the profession ethical enough for this type of system?