NexcenterNext-gen specialised Data CenterInnovated for World-Class Solutions

NTT Singapore ServicesInfrastructureCo-location • Private Suite • Private Cage • Standard Rack

Connectivity

• Arcstar Universal One (IP-VPN)

• Arcstar Global Lease Line (Ethernet, Managed bandwidth)

• Tier 1 Global IP Network

• Global Inter-Data Center Connectivity

• NexConnect (Domestic Inter-Data Center Connectivity)

• NTT iNet

• Managed DC point-to-point

Enterprise Cloud

Hybrid Cloud SolutionA solution that simplifies your IT infrastructure by connecting multiple platforms (on-premises systems, private or public cloud)

Hosted Private CloudVirtual data center for on-demand scalability of computing and network resources in multiple locations through a single customer portal using baremetal servers supporting VMware vCLoud, Hyper-V platform.

Combination of Direct Connectivity on the Cloud

• MPLS (Direct VPN connectivity using Arcstar Universal One) between cloud platforms and customer sites

• Secure Site to Site/Client to Site VPN connectivity through the Internet between cloud platforms and customer sites

• Layer 2 Co-location Inter-Connecting (CIC), Enterprise Cloud Inter-Data Center Connectivity (EIC), Data Center Inter-connectivity

Integrated Cloud Security Services Monitored by Security Operations Center (SOC)

• Network Security (IPS/IDS)

• Content Security (Email/Web Anti-virus, URL/Application Filtering)

• VM Security (VM Anti-Virus, VM Virtual Patch, VM Level-Firewall)

• Unified Threat Management (UTM)

• Web Application Firewall (WAF)

Managed HostingDedicated Server Hosting Physical servers for performance

Managed Network Network devices that connect LAN and WAN with server/link load-balancing and SSL off-loading

Managed Backup-as-a-Service Pay-as-you-grow disk or tape backup of critical data in a shared or dedicated environment

Managed Storage-as-a-Service Pay-as-you-grow shared or dedicated NAS/SAN storage solutions that support different systems workloads with storage level replication

Managed Services

WideAngle Managed Security Services • Security Incident and Event Management (SIEM)

• Global Risk Operation Center (GROC)

• Data Center and Customer on Premise

• Full Layer Security

Service Management (ITIL – Certified Advisors)

• Generating standardised/customisable monthly reports

• Monthly review meetings

• Incidents management

• Capacity reviews, planning and management

• Assisting with IT services continuity planning

Local Managed and Monitoring Services

Remote Hand Services

Basic Remote Hands

• Visual Checking Of Equipment

• Power Cycling Of Equipment

• Cable Re-Patching

• Labelling and Photo Taking Of Equipment

Advanced Remote Hands

• Accessing Console

• Component Replacement

• Periodic Scheduled Task

• Full Data Center Operations Management*

• Cabling Management*

• Spare Parts Management*

*Charges for these services will vary depending on requirements

Monitoring-as-a-Services (MaaS) This online portal allows you to monitor all of your system and network equipment.

Global Management One (GMOne)

A holistic approach to a one-stop, seamless management services for the customer’s entire IT ecosystem. GMOne is capable of proactive administration, management, monitoring, reporting and support for the different ranges of OS, Network, Application, Databases and Administrative functions.

Voice and Video Communication

Communication

Arcstar Conferencing• Audio Conferencing

• Web Conferencing

• Video Conferencing

• Event

Arcstar Unified Communications as a Service (UCaaS)

Arcstar SIP Trunking

Clear Call 1517 (IDD)

NTT Communications, Your Global ICT PartnerNTT Communications provides consultancy, architecture, security, and cloud services to optimise

the information and communications technology (ICT) environments of enterprises. These offerings

are backed by the company’s worldwide infrastructure, including the leading global tier-1

IP network, Arcstar Universal One™ VPN network reaching 196 countries/regions and 140 secure

data centers worldwide.

NTT Communications’ solutions leverage the global resources of the NTT Group to provide:• Comprehensive product and service portfolio spanning data centers, network services, hybrid cloud and pure cloud services

• Offering one-stop enterprise ICT solutions from the NTT portfolio of companies

• Major offices and data centers in key technology locations worldwide for business agility and lowest international latency

NTT-SingaporeNTTSingapore

NTT Singapore Pte Ltd20 West Pasir Panjang Road #11-28 Mapletree Business CitySingapore 117439 | Tel: +65 6438 3101 | Fax: +65 6438 3102

www.sg.ntt.com

©August 2016 NTT Singapore. NTT Communications and the NTT Communications logo are registered trademarks or trademarks of NIPPON TELEGRAPH AND TELEPHONE CORPORATION and/or its affiliates. The information is correct at time of printing and is subject to change without prior notice

VIRTUAL TOUR

Recognised as an instrumental social infrastructure, our centers

support advanced ICT solutions such as cloud, mobile, big data,

virtual reality (VR) and robotics, as well as the financial and other

mission-critical systems of corporate customers. Proudly backed by

more than 15 years of success and proven results, the Nexcenter™

today serves over 3,000 loyal business clients, including Fortune

Global 500 corporations in 18 countries worldwide.

WINNING AWARDS AND CERTIFIED QUALITY

Facilities and Operations NTT Communications’ Data

Center Standards consist of more than 300 items that ensures all data centers provide the same high-quality services. We also employ consistent operational

procedures in all of our data centers around the world. Our reliable services based on standards set by international

certifications and operational guidelines such as ISO and ITIL.

Financial Stability Our top level rated financial stability

avoids sudden bankruptcy or acquisition by other companies. As a result, there

will be little risk to be affected on your system operations into the future.

GLOBAL FOOTPRINT AT A GLANCE

140+140+Data Centers Worldwide

ENTER THE NEW ERA OF DATA SOLUTIONS

Nexcenter™ is NTT Communications network of data centers, spanning over 140

locations in multiple regions globally. We consistently strive to deliver seamless global

Information and Communications Technology (ICT) solutions that are highly sought-after

by enterprises all over the world.

QUALITY THAT COMMITS

CUSTOMER BUSINESS CONTINUITY

FLEXIBILITY THAT COMPLEMENTS

THROUGH CUSTOMISED, BEST-FIT SOLUTIONS

COST-EFFICIENCY WITH SMART SAVINGS

THAT MAXIMISES YOUR INVESTMENT

Space and Power Our self-designed, self-owned

data centers lower construction costs and energy costs while

elevating overall performance. With our space-saving, energy-saving state-of-the-art technologies such as

free cooling system, cooling wall system, DCIM, and Rotary UPS can reduce

your operational cost.

Customer Portal Our customer portal offers

rich functionality such as data center access application and your facility

management that saves your operational time and cost.

Scalability

Seamless global network and data centers

in over 140 locations worldwide with the

largest coverage in Asia-Pacific region.

Various Outsourcing Options

With a customised selection of

operation service, customers are

supported through versatile facility

design and technical capabilities.

Nexcenter Connect™

10Gbps large-volume network

is available. This service gives more

flexible usage to your global ICT

resources, connecting major data

centers worldwide and data centres

within major areas of each country.

2015 Telecom Asian Best Data Centre

Services Provider

2015 Frost & Sullivan Asia Pacific Data Centre Service

Provider of the Year

ASIA PACIFIC DATA CENTER SERVICE PROVIDER OF THE YEAR

LEED Gold by the US Green Building Council for environmentally friendly

design data centre

Uptime Institute’sM&O Stamp Of Approval

Tier IV Certification of Design by The Uptime Institute

DataCenterDynamics APAC Awards

Innovation in Outsourcing for Global Management

One 2014

UnitedKingdom

Germany

India Thailand

Hong Kong

Malaysia Singapore

Australia

Indonesia

Philippines

JapanAustria

UnitedStates

Data Centers Worldwide

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THE NEXCENTER ADVANTAGE

Intelligent Energy Management System

• 24x7x365 site manning by trained security personnel

• Secured and controlled access for vehicle into and within the data centers

• Standardised procedures to ensure that only nominated staff are allowed access

• Proximity access control systems for all building entrances, exits, lifts and server areas

We understand the importance of security to your business-critical data and systems. Hence, we practise very stringent security

procedures to honour your trust and the responsibility that you have placed in us.

Our data centres adopt multi-layered physical security that includes:

• Access control units consists of proximity card reader, mantrap and the biometric access system

• Extensive CCTV cameras surveillance in all areas across each facility and every rack row

• Intrusion detection alarm systems consisting perimeter and internal door sensors and motion detectors with CCTV interlock

STRINGENT SECURITY STANDARDS

At Nexcenter™ data centers, all the electrical systems are

designed with N+1 redundancy to ensure a fail-safe system

in the event of component or power failures.

This duplication of critical components or functions makes

sure that the system is concurrently maintainable even during

maintenance.

HIGH AVAILABILITY POWER SYSTEM

Nexcenter™ data centers are designed for extremely high

cooling density governed by a stringent set of standardised

industry’s best practices, which are continuously being reviewed

and enhanced. Our data centers are equipped with highly

efficient and state-of-the-art cooling systems with redundancy

incorporated. All systems can be maintained concurrently without

any disruption so that cooling is always available to your mission

critical equipment. The racks are arranged in a hot aisle and

cold aisle layout and containment systems are used to effectively

prevent the mixture of hot and cold air.

In particular, the Singapore Serangoon data center’s server

rooms are incorporated with an intelligent energy management

system that can measure server inlet temperatures, automatically

control the CRAC from learning the algorithm based on real-

time analysis. This integration of state-of-the-art systems and

intelligent energy management system can enable high power

density racks to be deployed.

HIGH DENSITY COOLING SYSTEM

Singapore Serangoon Data Center is the first purpose-built centre of NTT Communications. A premium and carrier-neutral centre with a vast server area of approximately 5,000sqm, it is geographically superior and strategic for financial, IT and manufacturing industries looking for global expansion.

Built to Tier 3 specifications and IPv6-ready networks it is energy and water efficient, complete with a suite of technical and environmentally friendly benefits.

CENTRED AT THE HEART OF GLOBAL OPPORTUNITIES

ISO/IEC 27001:2013THREAT, VULNERABILITY AND RISK ASSESSMENT

(TVRA) Certification & Assessment:

VIEMS serverdetects high temperature anddetermines where cooling is needed

Analyse

VIEMS controllersends wireless command to turn on CRAC unit toprovide necessary cooling

Control

Wireless sensormeasures temperatures higher than threshold

Measure

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Seamless and reliable domestic inter-data center connectivity

Types of connectivity

NexConnect PremiumNexConnect

Lite

Speed

• 1GE-10GE LAN/WAN• 8G/10G Fibre Channel• 1Gbps-10Gbps Client

protocol

100MB to 1G Ethernet

Coverage

• Serangoon data centre• Jurong data centre

• Tai Seng 2 data centre• Carrier Hotels

Service

• 24/7/365 days monitoring• 24/7 Helpdesk support

• 99.99% Availability SLA (option)• End-to-end provisioning include

cross connect

Customers can connect to their businesses timely and cost-

efficiently using NTT Com global, low latency network along

with a comprehensive ecosystem of inter-data center

connections, which are both features of the Singapore

Serangoon data center.

ARCSTAR UNIVERSAL ONE NETWORK

• Asia Submarine Cable Express (ASE): Connects high-growth Asian markets; Philippines, Singapore,

Malaysia and Hong Kong directly to Japan.

• Pacific Crossing submarine cable (PC-1): Shortest connection between Japan and the United States.

• JPX-SGX Co-Location Direct: Direct through connection between the Japan Exchange

Group (JPX) and Singapore Exchange (SGX).

• Singapore-Malaysia Dual hub: Direct link between NTT Com data centers in Singapore

and Malaysia, offering customers options of disaster

recovery for business continuity.

INTER-DATA CENTER INCLUDES:

• Global Inter-Data Center Connectivity Our large capacity backbone provides high speed,

rack-to-rack connectivity between core data centers in

Hong Kong, Japan, Singapore and the United States, and

facilitates immediate connectivity based on customers’ needs.

• NexConnect – Domestic Inter-Data Center Connectivity NTT Singapore domestic inter-data center connectivity services;

NexConnect Premium and NexConnect Lite enable enterprises

to swiftly establish rack-to-rack connectivity between the

Singapore Serangoon data center, Jurong data center, Tai Seng

2 data center and carrier hotels for data backup, application

delivery and disaster recovery.

The Singapore Serangoon data center is built as a smart

building with luscious green exterior and benchmarked

against the highest standards to ensure sustainability and

stay environmental friendly. Other noteworthy green features

include motion sensors, NEWater, energy and water-efficient

Singapore’s strategic geographical location with extremely

low natural disaster risks and cosmopolitan landscape provide

MNCs the ideal environment for setting up their HQ to reach

a rapidly growing Asia. The Singapore Serangoon data center

fittings within the premises. This has won the

data center the Gold Leadership in Energy and

Environmental Design (LEED) certification; a

green-building rating system that is used by the

US Green Building Council (USGBC).

is also located near the Singapore Stock Exchange (SGX),

which is one of the core business hubs in Asia, allowing timely

deliverance of high power data volume and network required

by our customers.

Smart building envelope Green Features

No openings for West façade for less solar gain

Green rooftop

Rainwater tank forlandscape irrigation

Equipment Stage onrooftop for less solar gain

Glass panel to allow natural light into the building

PV solar panel rooftop

Green roof for parking lot and guardhouse

Green landscapefor “City in the Garden”Singapore concept

Exterior catwalk withhorizontal louver for

better maintenance andless solar gain

Light gray tone exteriorfor less solar gain and

less maintenance

Minimum opening for East façade for less solar gain

Pacific Crossing (PC-1)Asia Submarine Cable (ASE)Dual HubJPX-SGX Co-Location Direct

Features Arcstar Universal One Network Connectivity

London, UK

Hong Kong

New York, NY

Chicago, ILTokyo, Japan

20 minutes

20 minutes

20 minutes

40 minutes

20 minutes

15 minutes

25 minutes30

minutes

Estimated Travel Time

SINGAPORE JURONGDATA CENTER

SINGAPORE SERANGOONDATA CENTER

SINGAPORETAI SENGDATA CENTER

TAI SENG 2DATA CENTER

SERANGOONDATA CENTER

JURONGDATA CENTER

CARRIERHOTEL

CENTRALBUSINESSDISTRICT

CHANGI AIRPORT

Singapore

MalaysiaDual Hub

DESIGN FOR SUSTAINABILITY

YOUR CHOICE FOR BEST-FIT DATA SOLUTIONS SEAMLESS NETWORK CONNECTIVITY GLOBALLY AND CARRIER NEUTRAL

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SIMPLIFY DATA CENTRE MIGRATIONAt NTT Communications, we understand that a well-designed

strategy and comprehensive project management are vital

in ensuring successful deliverance of data center migration.

Our team of professionals is fully prepared throughout every

relocation phase and ensures enterprises across different

industries a successful and seamless migration with minimised

business risk and system disruptions.

BENEFITS:

• Centralised, hassle-free planning team to help customers

manage all their 3rd-party subcontractors and vendors to

successfully execute seamless migration

• Optimised control with an overview of all concurrent

activities, along with network specialist to ensure a smooth

transition

• Experienced Project Managers and relocation

consultants for mission-critical environments

• Proven track records with in-house relocation methodology

and approaches

We understand the criticality of our client services and their

commitment to end-users. With in-depth planning, coordination

and risk management, NTT Com is committed to achieve our

client’s objectives in data center migration.

EXTENDED ON-SITE SUPPORT WITH REMOTE HANDS SERVICESNTT Singapore Remote Hands Services are supported by a professional team of dedicated engineers who serve as an extended member of your in-house team. They can perform various maintenance support services and advanced troubleshooting tasks on your behalf 24/7 allowing you to leverage on efficient IT-support and manage your business with peace of mind.

TYPE OF REMOTE HANDS SERVICES

Basic:Complimentary*1, value-added Remote Hand services available to all existing NTTS co-location customers. Service includes visual checking, power cycling/soft reboot and cable re-patching.

Advance*2:Perfect for customers with complex service support

requirements. Services include vendor management, accessing

console, mounting and cabling.

Smart*2:

Ideal for customers with diverse requirements; multiple 3rd-party

services support, vendors, hosting locations and various

technologies. Dedicated personnel assigned with guaranteed

response time (within an hour).

*1 Terms and conditions apply.*2 Monthly fee service. Pre-requisitions, terms & conditions apply.

The Project Management Workflow (co-ordination & communications)

Data CenterAssessment

OperationalReadiness

Migration(Move)

IT InformationGathering

Migration Resource Briefing

TransportationPreparation

Post-MoveTest/UAT

THE PROVEN FRAMEWORK AND METHODOLOGY

EFFORTLESS IP CONNECTIVITY WITH NTT iNetNTT iNet is a highly reliable and stable internet connection

service backed by NTT Com strong backbone heritage as one

of the world’s top-ranked Global Tier-1 network provider that

spans across Asia, Europe, America and Oceania on a single

Autonomous System Number (ASN).

HIGH SPEED 24/7 ASSISTANCE ON-DEMAND SUPPORT

Enjoy faster, interruption-freeand seamlessly globalinternet connectivity.

Round-the-clock customer support means instant help and

troubleshooting, whenever you need it.

Value-added managed solutions enable hassle-free installation

and maintenance.

The Singapore Serangoon data center colocation services

help you safeguard mission-critical data with confidence by

operating under the strictest protocol following international

best practices. We also have a comprehensive selection of

both standardised and customised service options to suit your

colocation requirements.

KEY FEATURES AND BENEFITS:

• Lower capital and recurring cost as compared to owning an in-house facility

• High availability with multiple redundant network routes, power, bandwidth lines and efficient cooling systems

• Top-notch service quality ensured with strict adoption of global standards; the US Telecommunications Industry

Association, The Uptime Institute, and the American Society of Heating, Refrigerating and Air Conditioning Engineers (ASHRAE)

• Security with 24×7x365 security guards, biometric access, CCTV surveillance, etc and network security

• Centralised monitoring with dedicated personnel to ensure that customers are notified whenever a server/application is not available

• Scalability can be achieved faster and without massive upfront capital investments

• Global access with secured, stable network and seamless global and inter-data center connectivity

• Require recovery disaster sites

INSTANT BUSINESS SCALABILITY WITH COLOCATION

Data Centers in Singapore

Specification Serangoon Data Center (SGDC) Jurong Data Center (DRT) Tai Seng 2 Premium Data Center (PDC)

Facility Information Floor Area 55,000sqft 10,000sqft 22,000sqft

Building Ferroconcrete, 5 storeys Concrete, 7 storeys Ferroconcrete, 7 storeys

Loading • Floor load: 15kN/sqm• Freight only elevator, loading bay

• Loading capacity of raised floor: 12kN/sqm• Freight only elevator, loading bay

• Loading capacity of raised floor: 750kg/sqm• Freight only elevator, loading bay

Power Power Receiving Dual paths Dual paths Dual paths

UPS • Dual UPS system with N+1 redundant configuration • Dual UPS system with 2N redundant configuration • Dual UPS system with 2N redundant configuration• UPS battery backup time at rated load: Approx. 15 minutes

Generator • Diesel generator with N+1 redundant configuration • Diesel generator system with N+1 redundant configuration • Diesel generator with N+1 redundant configuration• Operating hours without refueling is more than 24 hours

Power Provision • Dual power feeds: PDU sources to each rack• Power supply to a rack: up to 12.0kVA

• Dual power feeds: PDU sources to each rack• Power supply to a rack: Up to 6 kVA

• Dual power feeds: PDU sources to each rack• Power supply to a rack: 2.0 - 4.0kVA

Air Conditioning System • Chilled water cooling system with N+1 redundant configuration• Management of temperature and humidity

• Water cooling system with N+2 redundant configuration• Management of temperature and humidity

• Chilled water cooling system with N+1 redundant configuration• Management of temperature and humidity

Blow-out Type Raised flooring air conditioning system with downthrow below raised floor (Hot/Cold aisle principle)

Raised flooring air conditioning system with downthrow below raised floor (Hot/Cold aisle principle)

Raised flooring air conditioning system with downthrow below raised floor (Hot/Cold aisle principle)

Fire Detection/Suppression • Highly Sensitive Smoke Detector (HSSD)• Smoke/heat detector• N2 gas fire suppression system• Pre-action dry sprinkler• Handheld extinguishers for first action

• Very Early Smoke Detection Alarm System (VESDA)• Gas fire suppression system• Pre-action dry sprinkler system• Handheld extinguishers for first action

• Very Early Smoke Detection Alarm System (VESDA)• Gas fire suppression system• Pre-action dry sprinkler system• Handheld extinguishers for first action

Security Camera CCTV surveillance cameras CCTV surveillance cameras CCTV surveillance cameras

Guard 24x7 on-site security presence 24x7 on-site security presence 24x7 on-site security presence

Building Access Photo identification required Access card, anti-tailgating system Photo identification required

Room Access High security identification Access card with biometric authentication Access badge and pre-registration required

Connectivity • Arcstar Universal One (IP-VPN)• Arcstar Global Lease Line (e-VLAN, Ethernet & managed bandwidth)• Tier 1 Global IP Network• NTT iNet• Carrier Neutral• NexConnect (Inter-Data Center Connectivity)

• Tier 1 Global IP Network• NTT iNet• Carrier Neutral• NexConnect (Inter-data center connectivity)

• Arcstar Universal One (IP-VPN)• Arcstar Global Lease Line (e-VLAN, Ethernet & managed

bandwidth)• Tier 1 Global IP Network• Other network providers as alternative ISP for redundancy• NTT iNet• Carrier Neutral• NexConnect (Inter-Data Center Connectivity)

Standard Rack Type • Private suite• Private cage• Standard rack (open farm)• Front and rear perforated door

• Private suite• Standard rack (open farm)• Front and rear perforated door

• Standard rack (open farm)• Front and rear perforated door

Size (WxDxH) 600mm x 1200mm x 45U 600mm x 1000mm x 42U/45U 600mm x 1200mm x 45U

Certifications ISO 27001; LEEDS Gold; PCI-DSS; SOC 1 Type 1; Uptime Institute M&O Seal of Approval

ISO 9001, 14000, 27001 and Green Mark Platinum Certification –

Others • 24 hours facility monitoring by BMS• Eco Lounge• Meeting room

• Meeting room• 24 x 7 infrastucture montoring by BMS

• 24 hours facility monitoring by BMS• Meeting room

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