Newgen Banking ppt

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Transform your Business Seamless Business Integration Business Scalability & Centralized Operations Maximize Returns on Core IT Investment Define, Measure ,Target, achieve and Improve Delivering Business Value To Banks

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Newgen Banking Spectrum

Transcript of Newgen Banking ppt

Page 1: Newgen Banking ppt

Transform your Business

Seamless Business Integration

Business Scalability & Centralized Operations

Maximize Returns on Core IT Investment

Define, Measure ,Target, achieve and Improve

Delivering Business Value To Banks

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Industry Recognition

Emerging India Award for IT, ITeS and ICE

Significant player in Banking

Market Leader in DM & WF

Innovator in ECM

2010 BPM & 2010 ECM MQ Reports

Global Leader in BPM & DMS

“Newgen has the resources and skills to develop quickly and I’ve been watching their products change quickly and move faster than a lot of their competitors.”

Fastest Growing

Significant Player

Market Leader

Innovator

Very Large Installations

Global Leader

Agile Company

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Rare Product company to be in both ECM & BPM Magic Quadrants

“Newgen has developed a strong presence in EMEA as a vendor of transactional content platforms for large financial services institutions and business process outsourcers. Strong leadership and key accounts management, relevant technology and a services partner program that is paying global dividends ….”

ECM MQ 2010

Source: Gartner ECM MQ 2010

BPM MQ 2010

“Newgen brings strong support for content interactions within the process (due to its heritage in the ECM market). • OmniFlow is proved for large-volume,

document-centric workflows. • Newgen has a good focus on and an

understanding of BPM needs in emerging geographies.

• Newgen consultants are well-trained in the design and architecture of solutions using Newgen's BPMS.”

Source: Gartner BPMS MQ 2010

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18 Financial & Accounting processes across 4 Continents

700+ branches automated in 2 years; 40,000 loans per month

Financial Services

30 min consumer loan approval in 4 countries

Large Scale, Proven Deployments - BFSI

2,000+ users, leaner branches, 97 offices

200 million customers, 4 billion pages archived, 2000 branches

Insurance

Claims processing through 40 low bandwidth branches

5000 users, 300 branches, 20 million documents, retrieval time 3 sec

100+ processes (e-Serve); pioneering work

20,000 checks in 4 hours; Loan Proc

14,000 branches archiving 300 report types (25GB/day)55 processes across LOBs implemented in just 8 months

450 branches in 22 countries, 4 languages

Banking

100+ processes (e-Serve); pioneering work

20,000 checks in 4 hours; Loan Proc

14,000 branches archiving 300 report types (25GB/day)55 processes across LOBs implemented in just 8 months

450 branches in 22 countries, 4 languages

Banking

Reports Archival for 10 yrs. Automated 9 core processes for registration

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Banking Customers in Africa

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Banking: Need for Enterprise Content Management

Electronic Documents

Email & Fax Correspondence

Cheque Images

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ECM – Usage in Banking Departments

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ArchiveStorage

Metadata

Index

Document Management System

Capture

Scan Email

Fax

Electronic Files

Print Redirection

End to End SolutionEnd to End Solution

Search

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Business Process Management (BPM) provides platform for automation of business processes leading to savings in time and cost, and numerous value additions.

WFM separates the ‘Process Logic’ from the ‘Application Logic’.

This allows• Unmatched flexibility in

process design & re-design• Integrating proposals across

the process• Monitoring activities across

the process - both manual activities and those done by IT proposals

Business Process Automation

Process Layer

Initiation at branches

Core Banking Application

Mortgage/Landing Payment

Data EntryProcessing

Exception

Customer Interface

CPC

Application Layer

• Processing• Exception

Generation• Exception Clearing• Verification• Upload download

Application

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Comprehensive Enterprise Content Management

Document Management

Imaging

Mail Capture

Record Management

Ad-Hoc Document Routing

Reporting & Audit Trail

Image Enabling

Fax Capture

n-tier SOA Architecture

Java EE based

Web Services

XML/Java API

LDAP/SSO

Unicode based

Collaboration Record Management Email Archival

Data & Document Capture

Technologies

Browser Based

User

Desktops

Reporting & Audit Trail

Workflow initiation tools

ECM Suite

ArchitectureIntegration

with Business Applications

DMS EngineDocument Hierarchy,

Indexing, Search, Version, Check-in Check-out,

Scalable Image Server

Image Processing Engine

Administration & Monitoring

Workflow EngineProcess Modeling, Route, Rules, Roles, Exceptions,

Escalations, Process Monitoring & Measurement

End to End Solution

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Extraction through OCR

Extraction through barcode

OmniScan – Production Scanning Tool

Batch/Bulk Scanning Scanning Templates Designing. Image Enhancement operations. Auto Separation on Bar Code, Blank Page. Export Documents to DMS.

Indexing with Business Values

Associate Document Types to

Pages

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OmniDocs – End User Desktop

File Documents in Folder Hierarchy.

Document Operations like Add, Modify, Delete etc.

Check-In, Check-Out & Versioning.

Rights on Folders & Documents.

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OmniDocs Search

Also Search on Document Properties like modified date, created date, accessed date,

document name, author, keywords and owner and size etc.

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OmniDocs Document Viewer

View Document’s generic

properties, data class

indexes. Apply Annotations & Notes

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Archival of Sharepoint Documents in OmniDocs

Documents from the documents Library of Sharepoint can be saved in the corresponding folder of OmniDocs along with

indexing. From Within Sharepoint Interface documents can be searched in OmniDocs. INTERACTIVE

ARCHIVAL

• Click on the

document to view it’s

context menu.

• Click on the sub menu

‘Archive to OmniDocs’

• Document will be

archived as per the

defined & associated

Archival Policy

• Document can be

sent from any folder

of the associated

Document Library of

SharePoint

AUTOMATIC ARCHIVAL

• Document can also be archived to OmniDocs from SharePoint

without user intervention

• Automatic Archival utility runs (in background) according to

the schedule specified and archive documents according to

automatic archival policy defined for a Document Library.

• This will typically be a case in Sharepoint workflow, when at

the complete stage, documents are need to be sent to Content

Repository for long term archival

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Newgen OmniFlow BPM Suite

ExecutionEngine

Human Task & Integration

Interface

Validation Interface

Business ActivityMonitoring

DMS/RMS Interface

Definition

Process Modeler

Process Simulator

Dashboard

Third Party Applications & Automated Activities

Work Items & Work

List

Document Management

Form Designer

System Task & Integration

Interface

Business Rules Management System

Rules Engine

Optimization &Predictive Simulation

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Drag & Drop based Modeling

Process Versioning

Complete flow chart of process.

Definition of Business Rules.

User Queues with Access Rights.

User & System worksteps.

Process Modelling

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• Work step based Tab Control Handling

• Event Driven Data Fetching

• Rich Drag & Drop Form Building Tools

Form Designing

• Intelligent Client Side Calculations &

Validations

• Interface for Raising and clearing exceptions

• Framework for taking actions on work items

namely reject, approve, wait for exception

clearance

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Dashboard for Business Activity Monitoring

Report Building Wizard

Drill Down Reports for detailed Analysis

Actions for removing Bottlenecks- Optimizations

Alarms & Triggers

Business Activity Monitoring

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BRANCH OFFICES

Documents Receipt/Checking

1

Minimal Data Entry2

Issuing Welcome Kit3

Local Scanning

Central Scanning

Data Entry & Document Verification

4

Exception Handling

Exception Handling

5

Authorization6

Account Activation7

Email Notification to customer

8

Disbursing other documents to customer

9

Archive 10

Central Processing Office

Application Area: Account Opening

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Application Area: KYC Documents Process

Documents Check and Verfication

3

Collect Customer Information

1

Local /DistributedScanning

Central Scanning

Collect KYC Information 4

Exception Handling

KYC Rating process6

Account Activation7

Email Notification to customer 8

Archival of documents for long term 9

Core Application Update 10

Central Processing Office

Collect Documents2

Address /Credit Verification

Verification Agency5

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Application Area: Loan ProcessingCENTRAL PROCESSING LOCATION

Data Entry & Document Verification3

Score Checking6

Documents Receipt/Checking

1

DocumentScanning

2

Request Verification Agencies

4

Authorization7

Core Banking Update8

Disbursement & start of post disbursement processes

9

Exception Handling

5

BRANCH OFFICES

Exception

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A leading Financial Institution in IndiaOverview

India's second-largest bank with total assets of US$ 77 billion, uses OmniDocs as the enterprise archive for all of their Retail & Corporate banking related documentsUsed for archival of Insurance policy related documents in ICICI PrudentialIntegrated with more than 5-6 business applications.

Locations 2000 branch offices

DeploymentSolaris/Oracle App Server / Oracle Database.Solution deployed across ICICI Bank, ICICI Prudential and ICICI Lombard.Integrated with MQ series, Credit card application etc.10,000 users across ICICI group.225 million stored documents. Running in mission critical mode since 2002.

Functional Area Business Documents

Retail Consumer Accounts

Domestic & NRI Account Opening Forms – AOF, Annexure & Signatures. Branch Request Processing Documents. Image Data & Signature exported for uploading in Finacle.

Consumer Loan Application Processing

Approved Loan application forms classified as Personal, Commercial Vehicle, Consumer Durables, Farm Equipment, Construction equipment & Medical equipment. Archived documents Indexed with Loan No generated from financial FinOne application.

Trade transactions of domestic & International locations

Current Account Maintenance, Fixed Deposits, Rural & Micro-banking and Agri-Business Group (RMAG) signatures, Real Time Gross Settlement (RTGS) Documents, Central Information Branch (CIB) requisition forms.

Web Trade Processing

Web Trade Account Opening Forms - demographics, exchange agreements, client - DP agreement, POA for equity, POA for commodities.

Life insurance Policy

Archival and storage of insurance policy related documents like CAF etc

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“We chose Newgen over others, owing to th company's Document Management and Workflow capabilities.” - Head – IT

Challenges:

• Delayed and erroneous Loan processing

• Exponentially growing workload

• Tracking of status of requests

• Storing and managing of documents

• High operational costs

Processes Automated:

• Personal loan process

• Request management system

• Check truncation system (CTS)

Benefits:

Processes more than 800 loans & 20,000 requests per day

Customer delight with 15 days TAT down to 7 days for loan issuance

50% reduction in manual work owing to truncation of paper at Mid-Sales Office

Enabled centralized processing, 2000 users

Request Management System at Call Center for 1000 users

Drastic cost reduction

50% Reduction in Loan Processing Time

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Processes Automated• Account Opening• Funds Transfer• Retail Loans• Trade Finance• Remittance

Business Requirement• Need for centralization of Processes.• Truncate physical document movement

from 110 branches• Improve TAT for critical processes like

Account Opening, Retail Loans, Funds Transfer etc.

• Capture Erroneous/Incomplete/Duplicate cases at the time of initiation itself .

• Basic MIS for TAT/Escalation management/Pending cases etc.

Business Benefits• Leaner branches/Conversion

to Sales and Service outlets.• Added around 10,000 man

hours p.m. from back office function to sales and service

• Branch operations limited to Cash/Drafts and Stop payments.

• 20% savings in Ops staffing levels due to economies of scale.

• 90% reduction in TAT because of Imaging/Escalations and Exception management

• Efficient MIS for Management that helps in the target setting for the branches

Bank Muscat

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Solution for Abu Dhabi Commercial BankBusiness Requirement

ADCB has 43 branches for retail operationsCustomer visits the Branch for opening an account or alternatively DSA can approach prospect/customer for account opening. Capturing / Editing customer information and KYC information - account related details, relationship between the new account and customers, operating instructions, account memo and signature cropping. Generating requests for Cheque Books and Smart Debit Cards (SDC) in Core System.Generating handoff file and uploading status for welcome kit to be dispatched by courier company.Integration with Core banking system to push customer information, customer signature and account information.

Deployment DetailsOracle 9iWindows 2000-Advanced Server150 users

Process Implemented - Account Opening ProcessBusiness Benefits

Core system was developed long back and did not have extensibility to capture new information which was necessary for statutory compliances and audits. This information now captured and managed in BPM.Integration with Core banking and subsystems like SDC systemAvailability of online images for verification Improved turn-around timeGenerating customer and account related forms in PDF format through the captured information

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Challenges:

• Decentralized processing of loans

• No Visibility of Documents while in process

Processes Automated:

• Asset Finance, Motor Loans, Insurance

Premium Processing

Benefits:

• Image Movement has been centralized

• Basic Automation accomplished

• Real Time view of the Loan Document File

Movement

Asset Finance Processing in Kenya based Bank

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Newgen’s Comprehensive Product Suite

Payment and Clearing Systems

BPM-based application for payment, settlement & clearing of checks, demand drafts, dividend/interest warrants, etc.

Workflow & Business Process Management

Platform for process automation, including modeling, simulation, workflow execution, monitoring & imaging.

Scanning & Distributed Capture

Tool for bulk & distributed scanning of paper documents.

Data Extraction from Paper

Application for data extraction from structured forms through ICR, OCR, Barcode & OMR technologies.

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Application for document/ statement generation and distribution for consolidated and personalized output management.

Document Output Management

Reports Archival & Distribution / COLD

Application for archival of data & reports from disparate systems for fast, on-demand retrieval.

Adaptor to associate and retrieve document images from core systems like Flexcube, Finacle, Misys, SAP, etc.

Image Enablement of Core Applications

Document & Record Management

Platform for enterprise document archival & record management.

Newgen’s Comprehensive Product Suite

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Sample Project Plan

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Sample Training Plan

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Support Methodology

Support Type Detail Location Provided By

L1 Support Production Deployment Support

Onsite Partner

L2 Support Implementation Support

Onsite/Offsite Partner/Newgen

L3 Support Product Support Offsite Newgen

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Corporate Office:New DelhiNewgen Software Technologies Ltd.A-6, Satsang Vihar Marg, Qutab Institutional AreaNew Delhi - 110 067Tel: + 91 - 11 - 2696 3571, 2696 4733, 2656 1223,26371267~71Fax: + 91 - 11 - 2685 6936Email: [email protected] & Support Offices:New DelhiNewgen Software Technologies Ltd.E44/13, Okhla Industrial Area Phase IINew Delhi - 110 020Tel: + 91 - 11 - 2638 4060, 2638 6158Email: [email protected] Software Technologies Ltd.FF-2, Alpine Arch, 10 Langford RoadBangalore - 560 025Tel: + 91 - 80 - 2223 7765, 2227 3614Telefax: + 91 - 80 - 2229 1615Email: [email protected] Software Technologies Ltd."Malancha", 1st Floor, 4A,Lala Lajpat Rai SaraniKolkata - 700 020Tel: + 91 - 33 - 2280 1860, 2280 1870Email: [email protected]

HyderabadNewgen Software Technologies Ltd.304/2, 3rd Floor, Block-I, White House6-3-1192/1/1, Kundan BaghBegumpet, Hyderabad - 500 016Tel: + 91 - 40 - 5561 1020, 3912 1020Telefax: + 91 - 40 - 2784 0156Email: [email protected] Software Technologies Ltd.B-Pitruchhaya,Parulekar Marg,Off. Ranade Road, DadarMumbai - 400 028Telefax: + 91 - 22 - 2444 6588-89Email: [email protected] Software Technologies Ltd.Brooklyn Business Centre5th Floor, East Wing,103 - 105, Poonamalle High Road(Next to Dasaprakash Hotel),Chennai - 600 084Tel: + 91 - 44 - 55651060~62Email: [email protected]

International Offices:USNewgen Software Inc.1364 Beverly Road, Suite 300McLean, VA 22101Tel: + 1 - 703 - 749 - 2855Email: [email protected] UAENewgen Software Technologies Ltd.YI 46PO Box 120586Sharjah Airport International Free ZoneSharjahUnited Arab Emirates (UAE)Email: [email protected] Software Technologies Ltd.Plaza SentralKuala LumpurEmail: [email protected]

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