NEW REVENUE STREAM

SATISFACTION AND RETENTION TOOL

LEAD GENERATION TOOL

ENVIROMENTAL STORY

MEANINGFUL TOUCH

WATER AND SEWER LINE COVERAGE PROVIDES:

Coverage Details

Broken Water or Sewer Lines vs other common home problems!

A leaky roof can be replaced when budget

allows.

Broken water/sewer line MUST be replaced

immediately

General General ExclusionsExclusions• Known pre existing conditions

• Natural Disaster

• Property Owner Negligence

MARKETING APPROACHMARKETING APPROACH

Direct Mail Existing CustomersDirect Mail Existing Customers

Local print media and news Local print media and news releaserelease

Direct Mail General PublicDirect Mail General Public

•NWC pays the cost•10% commission to you•No cost or risk

•Increase exposure to the public•NWC co op 50%•New clients for cross sell opportunity

•Local media releases•Protecting the environment by giving clients a way to reduce water/sewer leaks

Most policy sign ups are transacted online or mailed directly to NCW.

No paperwork, or billing for the Broker.www.nwccustomer.com

My neighbor had sewer line trouble that unfortunately involved me, as our two lines tie in on my property. His plumber told me my line was shot and I needed $9000.00 worth of work done. I called the claims number for the insurance I had purchased through my broker and had a representative out the same day. He used a camera to verify that my line was ok. I got to see it with my own eyes, and needless to say the plumber did not get my business or my money.

Robert Mayoue

Seattle, WA.

“

Just months after enrolling my home in a water and sewer line insurance plan my waterline started leaking, I was notified by the water department, and my new policy covered 100% of the repair cost-- thank goodness my agent at Hub brought this type of coverage to my attention.”

Norma Johnson

Kent WA.

Testimonials

“

“ We purchased a policy after hearing about the coverage from our insurance agent. Recently we had a nasty sewer back up. We made just one phone call and had a new sewer line installed within 24 hours. What a great program, we simply could not have managed the cost without this coverage. Gary and Linda Ephrata WA

BENEFITS TO YOUBENEFITS TO YOU

•Increase communication with your clientsIncrease communication with your clients

•Create sales momentum with simple easy sales processCreate sales momentum with simple easy sales process

•Create new customers to cross sell and expand client baseCreate new customers to cross sell and expand client base

•Something new to separate you from the competitionSomething new to separate you from the competition

•Promote company with a green messagePromote company with a green message

•New revenue stream New revenue stream

Quick Facts• In Washington State alone 1 billion gallons of drinking water is delivered to residences daily.• 13% of this water is categorized as leakage, making leaks the largest single consumer of water in

households. • A staggering 130 million gallons are lost daily in Washington State due residential water leaks.• A 1/16th inch hole in a water supply line with 40psi will leak more than 300K gallons annually according to

the Washington State Department of health.• Residential sewer leaks are the single largest contributor to ground water contamination.• Washington Department of Health enforces water use efficiency mandates for water providers which

state leaks in public infrastructure must be kept below 10%.• Department of Health also strongly advises water suppliers to take action to help homeowners reduce

water and sewer leaks.• Many cities on the west coast are implementing programs that require homeowners to have sewer line

inspections done prior to selling a home.• Over 50% of homeowners are unaware of their responsibility to maintain exterior water and sewer lines.

Many falsely assume their homeowners insurance policy will cover this type of loss. Others assume the utility has responsibility for these lines.

• Currently, US consumer saving rates are under 1% … Americans have stopped saving for a rainy day. Instead, they are living paycheck to paycheck, depending on credit cards to get them through emergencies.• With the median age of homes currently at 36 years, US homeowners and water/ sewer suppliers need a

viable solution to help reduce the financial burden and environmental issues related to residential water and sewer line repair and replacement.

• Sources: US Department of Commerce, US Geological Survey 2001, American Water Works Association