New York State Department of Financial Services...•New hybrid testing model including the...
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PSI Confidential | www.psionline.com/certification | 800.367.1565
New York State Department of Financial Services Remote Testing for NY Insurance Candidates
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⚫ Important Dates
⚫What’s New
⚫Remote Testing Technology
⚫Candidate Experience
⚫Questions and Answers
Agenda
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• New hybrid testing model including the traditional test center exam delivery and remotely proctored testing
• Score Reporting• Score reports will be emailed to candidates after the exam. A paper copy will
no longer be provided after the exam.
• New Feature: Online Chat
• New Web Landing Page: home.psiexams.com
What’s New?
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• The PSI Bridge™ platform will provide clients and their candidates with a superior remote proctoring experience. This dynamic platform allows for various methods of proctoring to be enabled, customizable test security, lock-down browser capabilities, candidate identity authentication, reporting, and analytics.
THE TECHNOLOGY: PSI BRIDGE
Authenticate. Proctor. Protect.
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• PSI Bridge is compatible with any modern Windows or Mac OS X computers with a working webcam, microphone, and internet connection. The compatibility check tool will ensure the candidate’s system meets the following technical requirements (hardware and software) for their recorded exam session:
• Operating System Supported: Windows 7 and later; 32bit (x86) and 64bit (x64)
• Browsers Supported: PSI Secure Lock-down Browser
• Browser Settings: Browser must accept third-party cookies for the duration of the exam ONLY
• Webcam/Microphone: Minimum VGA 640 x 480 resolution, enabled built in or external microphone
• Bandwidth: Minimum 400 kb/s download and upload
• Hardware Requirements: 2GB RAM Memory; 1 GB Free Disk Space, minimum 1368x768 screen resolution
Technical Requirements
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• During the administration of the exam, communication between the proctor and candidate is limited to type chat.
• The proctor can view and hear the candidate, but the candidate cannot view or hear the proctor.
• PSI proctors can use built-in automation features when they encounter suspicious behaviors
• Proctors have the ability to pause the exam, revoke access to the exam, or end the exam.
LIVE PROCTOR MONITORING DURING TEST SESSION
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• To ease any concern about the remote proctored testing experience, PSI has developed a video that demonstrates the check-in and security procedures candidates will encounter. A sample of the Remote Proctored Candidate Testing Experience video is available to view here: https://youtu.be/FvqONzwF2nM.
LIVE PROCTOR MONITORING DURING TEST SESSION
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Scheduling for a Remotely Proctored Exam
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Account Setup
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Exam SearchOnce you select NY Insurance as your Organization;
You will see a full list of Exams available:
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Delivery Mode Selection
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Candidate Demographics
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Payment
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Scheduling Time and Date
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Scheduled Exam Confirmation
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Remotely Proctored Exam Check In Procedures
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Compatibility Check for Remote testing
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System Requirements for Remote Testing
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Remote Testing Policy
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ID Verification
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Computer Camera and Screen Share
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Room Scan
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Check In Confirmation
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