INDEXRegion States Coverd Location

Bangalore

BangaloreBangaloreBangaloreBangaloreBangaloreBangaloreBangaloreBangaloreBangaloreBangaloreBangaloreBangalore

Karnataka BangaloreHubliHubliMangaloreMangaloreMangaloreAnathaPurBelgaumShimogaMysore

Chennai

ChennaiChennaiChennaiChennaiChennaiChennaiChennaiChennaiChennaiChennaiChennaiChennaiChennaiChennaiChennaiChennaiChennaiChennai

Tamil Nadu ChennaiCoimbatoreCoimbatoreCoimbatoreCoimbatoreCoimbatoreSalem

Chennai

MaduraiTrichyTrichy

Pondicherry PondicherryPondicherry

CochinCochinCochinCochin

Kerala CochinTrivandrumTrivandrumCalicutCalicut

Andaman & Nicobar Andaman & Nicobar

Delhi

DelhiDelhi Delhi Delhi Delhi Delhi Delhi

Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi DelhiDelhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi Delhi

Haryana

GurgaonGurgaon

Delhi

Haryana FaridabadKarnalHisar

LucknowLucknowLucknowLucknowLucknowLucknowLucknowLucknowNoida

Uttar Pradesh MeerutVaranasiVaranasiKanpurAllahabadAligarhBareillyBareillyGorakhpurMuzaffar NagarSaharanpurGhaziabad

ChandigarhChandigarh

Punjab ChandigarhChandigarhLudhianaJalandharAmritsar

Rajastan JaipurJaipurJaipurJodhpurKotaUdaipur

DehradunUttarakhand Dehradun

Nainital / HaldwaniHaldwaniAlmora

IndoreIndoreIndore

Delhi

Madhya Pradesh IndoreIndoreBhopalBhopalGwalior

ShimlaHimachal Pradesh

Jammu & Kashmir JammuSrinagar

Hyderabad

HyderabadHyderabadHyderabadHyderabadHyderabadHyderabadHyderabadHyderabadSecunderabad

Andra Pradesh SecunderabadSecunderabadVIZAG(VisakhapatnamVizag(Visakhapatnam)VishakpatanamVishakpatanamVishakpatanamVijayawadaRajmundry

JamshedpurJamshedpur

Jamshedpur JamshedpurJamshedpur

Kolkata

Kolkata Kolkata

Kolkata

Kolkata

Kolkata

Kolkata

Kolkata

Kolkata

West BengalKolkata

Kolkata

Kolkata

Kolkata

Kolkata

Kolkata

KolkataKolkataKolkataKolkataKolkata

Siliguri DurgapurPuruliaKharagpur

Raipur

RaipurBilaspur

Guwahati

Guwahati

Chhattisgarh

Kolkata

AssamGuwahati

GuwahatiGuwahati

Bhubaneswar

Bhubaneswar

OrissaBhubaneswar

BhubaneswarBhubaneswar

Cuttack

BerhampurBerhampurRourkela

Patna

BiharPatna

PatnaPatnaGayaKatihar(Bihar)

TripuraAgartala

SikkimGangtok

Kolkata

ManipurManipur

Jharkhand RanchiRanchi

MumbaiMumbaiMumbaiMumbaiMumbaiMumbaiMumbaiMumbaiMumbai

Maharashtra MumbaiMumbai Mumbai

MumbaiMumbaiMumbaiMumbaiMumbaiMumbaiMumbaiMumbaiMumbaiMumbaiMumbaiMumbaiNavi MumbaiThaneThane

Pune

Pune

Pune

Pune

Pune

Pune

Pune

Pune

Pune

Sangli

Sangli

Nasik

Nasik

Nasik

Nasik

Pune Maharashtra AurangabadAurangabad

Kolhapur

KolhapurNagpurNagpurJalgaonAKOLA

GoaGoa

GOA GoaGoa

Gujrat Bhavnagar

Ahmedabad

AhmedabadAhmedabadAhmedabadAhmedabadAhmedabadAhmedabadAhmedabadSurat

Gujrat SuratSuratBaroda (Vadodara)Baroda (Vadodara)VapiRajkotRajkotNavsariJamnagar

DATE-11-07-11Call Assigning Status WSP Name

Warranty & MA Info ServicesWarranty & MA Frontier Business Systems (P) Ltd.Warranty & MA WYSETEK Systems Technologies Pvt.Ltd.Warranty Calls Only New Wave Computing Pvt. Ltd.Warranty Calls Only PENTAGON SYSTEM & SERVICES PVT LTDWarranty Calls Only Appnomic Systems Private LimitedWarranty Calls Only Wipro Infotech LtdWarranty Calls Only Binary Systems Pvt. Ltd.,Warranty Calls Only Galaxy Office Automation Pvt. LtdWarranty Calls Only Systech Services Warranty Calls Only Team ComputersWarranty Calls Only ORIENT TECHNOLOGIES PVT LTDWarranty Calls Only HCL Infosystems LtdWarranty & MA Info ServicesWarranty Calls Only Redington India LimitedWarranty & MA Info ServicesWarranty Calls Only Frontier Business Systems (P) Ltd.Warranty Calls Only Binary SystemsWarranty & MA Info ServicesWarranty & MA Info ServicesWarranty & MA Info ServicesWarranty & MA Info Services

Warranty & MA Info servicesWarranty & MA Frontier Business Systems (P) LtdWarranty Calls Only ACCEL ICIM Systems & Servies Ltd.Warranty Calls Only CMS Info SytemsWarranty Calls Only New Wave Computing Pvt. Ltd.Warranty Calls Only Wipro InfotechWarranty Calls Only Pentagon Systems and Services LtdWarranty Calls Only Fourth DimensionWarranty Calls Only Precision Infomatic (M) Pvt. LtdWarranty Calls Only Team computersWarranty Calls Only ORIGIN IT AND FACILITY SOLUTIONS PRIVATE LIMITEDWarranty Calls Only GALAXY OFFICE AUTOMATION PVT LTDWarranty Calls Only SBA Info Solutions Private LtdWarranty Calls Only UNIQUE TECHNOLOGIESWarranty Calls Only VECTRA SYSTEMS AND SOLUTIONS PVT LTDWarranty Calls OnlyWarranty Calls Only FOCUS COMPUTERS PVT LTDWarranty Calls Only SGS ELECTRONICSWarranty Calls Only HCL Infosystems Ltd

Warranty & MA Info SericesWarranty Calls Only Redington India LimitedWarranty Calls Only Vashini Business MachinesWarranty Calls Only SalemWarranty Calls Only Aeon Systems India Private LimitedWarranty Calls Only

OX TRADING & SYSTEMS PVT LTD   

TECHMAC INNOVATORS 

Warranty Calls Only Vectra Computer SolutionWarranty Calls Only Info servicesWarranty Calls Only Redington India Limited

Warranty Calls Only Info servicesWarranty Calls Only Redington India Limited

Warranty & MA Info servicesWarranty Calls Only ACCEL ICIM Systems & Services Ltd,Warranty Calls Only FRONTIER BUSINESS SYSTEMSWarranty Calls OnlyWarranty Calls Only HCL Infosystems Ltd

Warranty & MA Info ServicesWarranty Calls Only KeltronWarranty & MA Info ServicesWarranty Calls Only Redington India Limited

Warranty Calls Only K Tech Marketing

Warranty & MA M.S Compserve Pvt. Ltd.Warranty & MA Cache TechnologiesWarranty Calls Only Comhard Technics(I)Pvt. LtdWarranty Calls Only CMS Info SytemsWarranty Calls Only CCS Computers Pvt LtdWarranty Calls Only Iris Computers LtdWarranty Calls Only HBS Systems Pvt. Ltd.Warranty Calls Only PC Solutions P Ltd.Warranty Calls Only Direxxions Technologies Pvt LtdWarranty Calls Only Targus Technologies Warranty Calls Only Team Computers Pvt. Ltd.Warranty Calls Only Techpark India Pvt. Ltd.Warranty Calls Only Unique Infoways Pvt LtdWarranty Calls Only Wipro Infotech. Warranty Calls Only Galaxy Office Automation Pvt. LtdWarranty Calls Only Icon Marketing Pvt LtdWarranty Calls Only Mayank's IT Solutions Pvt. LtdWarranty Calls Only (Only Reliance CallIntarvo Technologies LimitedWarranty Calls Only COMPUTERS NETWORK AND TELECOM INDIA PVT LTDWarranty Calls Only OMNI INFOWORD PRIVATE LIMITEDWarranty Calls Only SG INFORMATICS (I) PVT. LTDWarranty Calls Only TRICORNIO TECHNOLOGIESWarranty Calls Only ALLIED DIGITAL SERVICES LTDWarranty Calls Only AXIS MARKETINGWarranty Calls Only CORPORATE INFOTECH PVT LTDWarranty Calls Only COUNTDOWN TECH PVT LTDWarranty Calls Only Comnet Vision (India) Pvt LtdWarranty Calls Only HCL Infosystems Ltd

Warranty & MA Info ServicesWarranty Calls Only STERLING INFOWAYS PVT. LTD

COMPU MOBILES    

Warranty Calls Only DIGITECH SERVICES PVT LTDWarranty Calls Only Infotech Computers & CommunicationsWarranty Calls Only TMC Infoway

Warranty & MA M.S Compserve Pvt. Ltd.Warranty Calls Only Insight Business Machines Pvt. Ltd.Warranty Calls Only (Only Reliance CallIntarvo Technologies LimitedWarranty Calls Only Galaxy Office Automation Pvt. LtdWarranty Calls Only Century ComputersWarranty Calls Only RED BROOK I T PVT LTDWarranty Calls Only AXIS MARKETINGWarranty Calls Only HCL Infosystems Ltd

Warranty Calls Only HCL Infosystems Ltd

Warranty Calls Only Perfect Computer NetworkWarranty Calls Only Redington India ltd.Warranty Calls Only RED BROOK I T PVT LTDWarranty Calls Only Redington (India) LimitedWarranty Calls Only AR SOFT SOLUTIONSWarranty Calls Only Cosmic TechnologiesWarranty Calls Only SONARA INFORMATICSWarranty Calls Only Sonara InformaticsWarranty Calls Only Creative ComputersWarranty Calls Only Iconic SystemsWarranty Calls Only Maharaja CommunicationsWarranty Calls Only Pioneer Computers

Warranty & MA Spectra Computech Pvt LtdWarranty Calls Only Redington India LimitedWarranty Calls Only Fore Solutions Pvt LtdWarranty Calls Only HCL Infosystems Ltd

Warranty Calls Only Redington India LimitedWarranty Calls Only Touch Automation Pvt LimitedWarranty Calls Only Vast Computers

Warranty & MA Sequel Infocom Pvt. Ltd.Warranty Calls Only Icon Integrated Services SO & MA Calls OnlyWarranty Calls OnlyWarranty Calls Only CRYSTAL COMPUTERSWarranty Calls Only Shri Vinayak Digiteq

Warranty Calls Only Redington India LimitedWarranty Calls Only NATRAJ ENGINEERING SERVICESWarranty Calls Only CSPL Computers Pvt. Ltd.Warranty Calls Only Comps & KeysWarranty Calls Only Dev Mohini Printers & Suppliers

Warranty & MA WYSETEK SYSTEMS TECHNOLOGISTSWarranty & MA INFO SERVICESWarranty Calls Only Worth TechnologyP. Ltd.

M S Compserve C/o Icon Integrated Services BlueBell Computers 

Warranty Calls Only Redington India LimitedWarranty Calls Only Netcom ComputersWarranty Calls Only CMS Info SytemsWarranty Calls Only Latest Information TechnologyWarranty Calls Only Computer Palace

Warranty Calls Only ELINE

Warranty Calls Only Digitech SystemsWarranty Calls Only Sheikh Enterprises

Warranty & MA Info ServicesWarranty & MA Frontier Business Systems Warranty Calls Only NEWWAVE COMPUTING PVT LTDWarranty Calls Only CMS Info SytemsWarranty Calls Only Silicon SystemsWarranty Calls Only Wipro InfotechWarranty Calls Only Galaxy Office Automation Pvt. LtdWarranty Calls Only HCL Infosystems Ltd

Warranty Calls Only Gowra Bits & BytesWarranty Calls Only Abacus Net-commWarranty Calls Only BLUECOM TECHNOLOGIES PVT. LTD.Warranty & MA Info ServicesWarranty Calls Only Innovative InformationWarranty Calls Only Abacus Net-commWarranty Calls Only SILICON BUSINESS SOLUTIONS PVT LTDWarranty Calls Only CA&S SOLUTIONS (P) LIMITEDWarranty & MA Info ServicesWarranty Calls Only VENKAT COMMUNICATIONS

SO & MA TRISITA C/O JUPITER SYSTEMSWarranty & MA Jupiter Software & Systems Pvt LtdWarranty & MA WIZERTECH INFORMATICS PVT LTD

Warranty & MA Kaizen ServicesWarranty & MA Info Services

Warranty & MA Ace Marketing & Services

Warranty & MA Rahul Commerce Pvt. Ltd

Warranty & MA Microsolus Systems & Sotware Pvt Ltd

Warranty & MA COMPUTEK

Warranty & MA Wizer Technologies

Warranty & MA CMS Info Sytems

Warranty & MA Redington India Limited

Warranty & MA Trisita Corporation

Warranty & MA CMC limited

Warranty & MA Wipro Ltd

Warranty & MA Embee Software Pvt. Ltd

Warranty & MA GALAXY OFFICE AUTOMATION PVT LTD Warranty Calls Only Computer ExchangeWarranty Calls Only NETCOM INFOTECH P LTDWarranty Calls Only VISION COMTECHWarranty & MA HCL Infosystems Ltd

Warranty & MA COMPUTEKWarranty Calls Only TECH INTERNATIONAL Warranty Calls Only KATARUKA FORMS & COMPUTERSWarranty Calls Only WIZERTECH INFORMATICS PVT LTD

Warranty & MA Ankur computers

Warranty & MA Wizertech InformaticsPvt.LtdWarranty Calls Only Computer Connection

Warranty Calls Only HUE SERVICES

Warranty & MA Redington India Limited

Warranty & MA BMG INFORMATICS PVT. LTD

Warranty & MA DDE Org Systems LtdWarranty Calls Only WIZERTECH INFORMATICS PVT LTD

Warranty & MA Microsolus Systems & Sotware Pvt Ltd

Warranty & MA Wizer Technologies

Warranty & MA Redington India Limited

Warranty & MA E-square System & TechnologiesWarranty Calls Only DGT SYSTEMS(P)LTD

Warranty & MA Aditya Impex & Technologies

Warranty & MA WIZERTECH INFORMATICS PVT LTDWarranty Calls Only Supreme SystemsWarranty Calls Only Fusion Technologies

Warranty & MA Cygnet Computers Pvt. Ltd.

Warranty & MA Byte Shoppe

Warranty & MA WIZERTECH INFORMATICS PVT LTDWarranty Calls Only Sona Infotechs Pvt.LtdWarranty Calls Only Baba ComputersWarranty Calls Only Super Computers

Warranty & MA CJ Infosys

Warranty & MA Sikkim Software

Warranty & MA Computer Gallery

Warranty Calls Only WIZERTECH INFORMATICS PVT LTDWarranty Calls Only PC Laptop House

Warranty & MA MITSWarranty & MA SVNWarranty & MA WysetecWarranty Calls Only APLWarranty Calls Only CMSWarranty Calls Only GalaxyWarranty Calls Only LaurenWarranty Calls Only Nair BusinessWarranty Calls Only OmnitechWarranty Calls Only Avnet Solutions Pvt LtdWarranty Calls Only OrientWarranty Calls Only PentagonWarranty Calls Only MicroClinicWarranty Calls Only Team ComputersWarranty Calls Only General TechnologiesWarranty Calls Only Swan SolutionsWarranty Calls Only Glodyne Technoserve Ltd.Warranty Calls Only Dynacons Systems & SolutionsWarranty Calls Only Wipro Infotech Ltd.Warranty Calls OnlyWarranty Calls OnlyWarranty Calls Only HTP SYSTEMS PVT. LTD.Warranty Calls Only UNIQUE ENTERPRISESWarranty Calls Only GalaxyWarranty Calls Only PaceWarranty Calls Only HCL Infosystems Ltd

Warranty & MA Maitreyee I.T.ServicesWarranty Calls Only Monarch Technologies (Pune) P Ltd.Warranty Calls Only CMS Info SytemsWarranty Calls Only Ontrack Solutions Pvt. Ltd.Warranty Calls Only Orion EnterprisesWarranty Calls Only Wipro Information TechWarranty Calls Only Cdot systemsWarranty Calls Only GALAXY OFFICE AUTOMATION PVT LTDWarranty Calls Only HCL Infosystems LtdWarranty Calls Only Veetrag ComputersWarranty Calls Only V G ComputersWarranty Calls Only Alphabetics Business Machines SO & MA Calls Only Wysetek Systems Technologies Pvt LtdWarranty Calls Only MINITEK SYSTEMS (INDIA) PVT. LTD.Warranty Calls Only RACCA INFOTECH PVT LTD

CDP INDIA PVT LTD  BLUECOM TECHNOLOGIES PVT. LTD.  

SO & MA Calls Only MITSPL C/o Expert SolutionsWarranty Calls Only Expert Solutions (I) Pvt. Ltd.SO & MA Calls Only MITSPL C/o Master servicesWarranty Calls Only Master servicesWarranty Calls Only Micron ServicesWarranty Calls Only Tech Pacific India Ltd Warranty Calls Only INDU COMPUTERSSO & MA Calls Only WYSETEK SYSTEMS TECH PVT LTD

Warranty & MA Wysetek System Technologies Pvt LtdWarranty & MA Info ServicesWarranty Calls Only Redington India LimitedWarranty Calls Only Tech Pacific India Ltd (ASP0500)

Warranty Calls Only THAKUR TURNKEY SERVICES PVT LTD.

Warranty & MA SVN Systems TechnologiesWarranty Calls Only Ontrack Solutions Pvt. Ltd.Warranty Calls Only Silvertouch Technologies LtdWarranty Calls Only CMS Info SytemsWarranty Calls Only Orient Technologies Pvt LtdWarranty Calls Only S. Kumar computers Warranty Calls Only GALAXY OFFICE AUTOMATION PVT LTD SO & MA Calls Only SVN Systems C/O Innovative Telecom Warranty Calls Only Innovative Telecom & Softwares Pvt LtdWarranty Calls Only Micro-Hard Computers SO & MA Calls Only SVN Systems C/O AuromaWarranty Calls Only AuromaWarranty Calls Only Innovative telecom & software Pvt. LtdSO & MA Calls Only SVN Systems Tec C/ODelta Systems & PeripheralsWarranty Calls Only Delta Systems & PeripheralsSO & MA Calls Only SVN Systems Tec C/O Microhard ComputersWarranty Calls Only Binary Systems Pvt. Ltd.

Comment

Still Not Certified ( Please do not assign calls)

Still Not Certified ( Please do not assign calls)

Still Not Certified ( Please do not assign calls)

COMPUTERS NETWORK AND TELECOM INDIA PVT LTD

Still Not Certified ( Please do not assign calls)

Mouse MRR Calls only

Still Not Certified ( Please do not assign calls)Still Not Certified ( Please do not assign calls)

Still Not Certified ( Please do not assign calls)

Still Not Certified ( Please do not assign calls)

Mouse MRR Calls only

For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only

For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only

For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only

For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only

Still Not Certified ( Please do not assign calls)

For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only

For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only

For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only

For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only

For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only

For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only

For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only

For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only

For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only

For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only

For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only

For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only

For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only

For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only

For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only

For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only

For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only

For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only

For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only

For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only

For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only

For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only

For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only

For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only

For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only

For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only

ESP - Onsite / Post warranty calls / MA CallsESP - Onsite / Post warranty calls / MA CallsOnsite callsOnsite callsOnsite callsReliance & TCS - accounts downloaded by Lenovo.suggest to divert calls to aother ASP's other then this two accountsOnsite calls

Onsite callsOnsite callsOnsite callsOnsite callsOnsite callsOnsite callsOnsite CallsOnsite callsOnsite callsOnsite calls

Supporting customers beyond Municipal Limits ( Central Line )Still Not Certified ( Please do not assign calls)

Still Not Certified ( Please do not assign calls)

Assign Both Desktop & TP Calls

For East region,any MA call belonging to the database of any particular ASP or WSP should be assigned to that WSP or ASP only

Supporting customers beyond Municipal Limits ( Harbour  Line )

Reliance & TCS - accounts downloaded by Lenovo.suggest to divert calls to aother ASP's other then this two accounts

ESP/WSP/WSA Location Zone CodeName and AddressIBM Regional Offic IBM Bangalore IBM India Private Limited

Subramanya Arcade, Ground Floor12, Bannerghatta RoadBangalore - 29Direct Nos : 080- 40683581/83579/83577/83578

ESP Bangalore RVA0667 Info Services

No.505-07,4th Floor,Oxford houseRustam Bagh Main RoadOld Airport RoadBangalore - 17Board num : 4350505043505006 / 43505005 , Ext : 222,223,224,22Logistics : Ext : 226,227Rajan / Sales : 43505007 , Ext : 220 ,221

External Calls & KK Outlocations calls

Mouse MRR Calls to be addressed to

ASP Bangalore ASB0050 Frontier Business Systems (P) Ltd.No. 3, Wood Street Ashok Nagar Bangalore - 560 025www.frontier.in Phone (Board) 80-44229191 Fax: 80-44229192

ASP Bangalore ASB0490#404, 3RD FLOOR, OXFORD HOUSE,

KODIHALLI, BANGALORE – 560017KarnatakaPh 080-42838727Fax: 42838728

WSP Bangalore ASB0070 New Wave Computing Pvt. Ltd.611,2nd and 3rd Floor, 80 ft Road,6th Block, KoramangalaBangalore- 560 034Ph (080)25504607/5110 5694

LTD

RD

Fax (080)2990592WSP Bangalore ASB1890 PENTAGON SYSTEM & SERVICES PVT LTD

#431, 1st Floor, 8th Main Road4th Block, KoramangalaBangalore-560034Ph : 25635323/25635220

WSP Bangalore ASB0110 Appnomic Systems Private Limited201, 2nd Floor, 'Touchdown'No. 1 & 2 HAL Industrial Area,Bangalore - 560 037.Mob No 9900593047+9180 4011 3156

WSP Bangalore ASB0130 Wipro Infotech LtdN. 30, "Divyashree", mission road1st Main, S. R. NagarBangalore - 560 027Ph: (080) 22241730/22275593Toll Free No -18003455678

WSP Bangalore ASB0210 Binary Systems Pvt. Ltd.,19-D, Imperial Court,1st Floor,Cunningham RoadBangalore - 560052Ph (080) 22256905, 22266610 / 22264444Fax (080) 2204070

WSP Bangalore ASB0470 Galaxy Office Automation Pvt. LtdNo.1025/C, 17th ‘D’ Cross,

Tel +91 080 32404601

Ph No 9845961847

WSP Bangalore ASB0480 Systech ServicesNo.1524, South End B Road, 9th Block, Jayanagar, Bangalore - 560069KarnatakaBoard number - (080) 40919292Ph 9845909911Fax 41209914

WSP Bangalore ASB0510 Team ComputersNo.1117, 13th cross road,indira nagar,2nd stageBANGALORE – 560038.Ph No:+91-80- 40151818Fax no -080-40151802

WSP Bangalore ASB1951 ORIENT TECHNOLOGIES PVT LTDNo.6/4, 1st Floor,

Indiranagar 2nd Stage, Bangalore-560 038, 

Fax +91  080 25214450

Cantonment Railway Station Road, Bangalore-560051080 2530 8893/8894/8895

WSP Bangalore ASB0780 VITAGE SYSTEMS PVT. LTD.NO.572, 1st floor, 20th Main Road, 1st Cross8th Block, KoramanalaBangalore-560095080-40015101/104Fax :40015050

WSP Bangalore ASB0500 HCL Infosystems Ltd3rd Floor, Shubhram Complex144, M.G.RoadBANGALORE - 560 001

ESP Hubli ASB0350 Info ServicesArea Covered MATHAD CORNERDarwad,Bagalkot SOPE NO – G3

PARSWADI CROSSOPP: HALTI CULTURE GARDENBENGERI MAIN ROADHUBLI – 580023

WSP Hubli ASB0140 Redington India LimitedGround Floor, Diamond Corner,Opp.Sawai Gandhrava Hall. Deshpande NagarHubli - 580029(0836) 2213755, 4256517

ESP Mangalore ASB0310 Info ServicesArea Covered Shop No.19, 23 Iind floor

Emkay's Shalimar,Kankanady, Mangalore-575002Mr.Yogesh Raj.J--9448306727

WSP Mangalore ASB0540 FRONTIER BUSINESS SYSTEMS#C5,CITY GATE,1ST FLOOR,KADRI TOOL GATEMANGALORE,5750029844305512/9844305512

WSP Mangalore ASB0190 Binary Systems213, Mahendra ArcadeKarangalapadyMangalore

Note: Don't Assign Calls to HCL till further communication- Notice from Alok Panday

Madikare,

Ph: (0824) 5272000/2493000/2492000

ESP AnathaPur ASB0340 Info ServicesArea Covered # 7/9333 Cuddappa, A upstairs, Rahamath Nagar Ananthpur-5150

Neelakanta Reddy----9441445037Dharmavaram PH: 0855-4225253, 4283205

ESP Belgaum ASB0300 Info ServicesSubhadatta Patil-9448854817C/o Suresh Patil, plot# 62, Scheme# 51,near Hanuman Temple, pipeline rdVinayak nagar, Belgaum-590006PH: 0831-2400238

ESP Shimoga ASB0320 Info ServicesArea Covered C/o Vibhum Infotech

Shantha MasionGandhi Nagar main roadShivmoga -577201Raghu.H.M----9886011855PH: 08282 – 268997.

ESP Mysore ASB0330 Info ServicesArea Covered Mr.Sivaprasd K.S

Shop No. 2-A 19th mainKamakshi Hospital Main RoadSaraswathipuram, Mysore-570009

ph: 0821-2541325PH 9900987758

Kurnool, Bellary, Puttaparthi,

Davangiri, Chitrudurga, Bhadravadhi,

Chamraj nagar, Mandya

HELPDESK C0-ORD. & IDNuthan Sagarnuthsaga@in.ibm.com40683964

Direct Nos : 080- 40683581/83579/83577/83578

External-Latha

helpdeskblr@ibmesp.com,Mark CC to the below persons :kumar.v@ibmesp.comprasanta.k@ibmesp.comInternal helpdesk-Chethanacustomerblr@ibmesp.comMark CC to the below persons :kumar.v@ibmesp.comprasanta.k@ibmesp.com

Out location callshelpdeskblr@ibmesp.com,Mark CC to the below persons :kumar.v@ibmesp.comprasanta.k@ibmesp.comMOUSE MRR CALLS-Dhanalakshmi

helpdeskblr@ibmesp.com,kumar.v@ibmesp.comprasanta.k@ibmesp.comhelpdesk-ol@ibmesp.com

Prathibha-98443 05503 80-44229231geetha.k@frontier.inprathiba.n@frontier.insavitha.gudase@frontier.in / 9844305503---support related calls to Savitha Gudase

Mr.Satishpeter (satish.peter@frontier.in /9844802253) for any Wyse ThinclientsMadhusudhan-9341962727ganesh@wysetek.commadhusudhan@wysetek.comsupport.blr@wysetek.com

Reshma (9845040919)

Mr.Vinod(vinod.s@frontier.in / 9844802254 )  & Mr.Velu (velu@frontier.in / 9844244204) for any escaltions

customercareblr@newwavecomputing.com

Mr.Mithun S - 9900240042bangalore.support@pentagon.co.inpentagonbge@pentagon.co.in

Mr.Shashidhar R - 98861 27504

Mr. Prakashhelpdesk@appnomic.com prakash.r@appnomic.comMob No 9900593047

santoshee Naikecare@wipro.com,santoshi.nayak@wipro.comTejas Thimmaiah( 9741102008)

Ph 9611108946

Yoshodhasupportblr@binaryindia.commahesh.dev@binaryindia.com

9901072688

Rekhabangalore@goapl.com080 - 32404601Service Eng.Shashikant Jawali9845961847

Office Co-OrdinatorSavitha contact@teamsystech.com

Ram Prasad - 080-32925348blrhelpdesk2@teamcomputers.comram.prasad@teamcomputers.com

Helpdesk Coordinator ID & Contact No.Ms. Nandini-080-25308893 / 94 / 95

+9180 4011 3156 

helpdskblr@orientindia.netilyasahmed@orientindia.netLevel -1 - Ilyas Ahmed (Support Engineer)9845553156Shanmugam - 40015101

support@vitage.com

Praveen BKpraveenbk@hcl.inTech Team leader Name (regional)Prakash Kumar9980080131prakashkch@hcl.in

Latha.Khelpdeskblr@ibmesp.com,Mark CC to the below persons :Paramesh.t@ibmesp.comprasanta.k@ibmesp.com

Mr.Raj Shaker9916559355

Vedhaservhubli@redington.co.innationalcc.pc@redington.co.in

helpdeskblr@ibmesp.com,Mark CC to the below persons :Paramesh.t@ibmesp.comprasanta.k@ibmesp.comRajeshwari/Karthikeya.B.G/Muruganrajeshwari@frontier.in,karthikeya@frontier.in,velu@frontier.in9844305512Karthikeya.B.G-9844305512

Jyotsnasupportmlr@binaryindia.com

helpdeskblr@ibmesp.com,Mark CC to the below persons :

Paramesh.t@ibmesp.comprasanta.k@ibmesp.com

helpdeskblr@ibmesp.com,Mark CC to the below persons :Paramesh.t@ibmesp.comprasanta.k@ibmesp.com

helpdeskblr@ibmesp.com,

Mark CC to the below persons :Paramesh.t@ibmesp.comprasanta.k@ibmesp.com

helpdeskblr@ibmesp.com,

Mark CC to the below persons :Paramesh.t@ibmesp.comprasanta.k@ibmesp.com

SERVICE MANAGER & ID ESCALATION LEVEL, (M)#, IDSathyanarayan A Patil Sudhendra Nimbalkersathyapatil@in.ibm.com snrao@in.ibm.com

Prasanta .K Shivadas (09940035110)

ALL THE SUPPORT ACTIVITY & ESCALTION m_shivadas@ibmesp.comdileep.m@ibmesp.comprasanta.k@ibmesp.comCSAT / TAT REALTED Saraswathiprocesscord@ibmesp.comdileep.m@ibmesp.comprasanta.k@ibmesp.comENGINEER DETAILS Saraswathiprocesscord@ibmesp.comdileep.m@ibmesp.comprasanta.k@ibmesp.comLOGISTICS / PART RELATEDlogisticsblr@ibmesp.comprasanta.k@ibmesp.comlogisticsblr1@ibmesp.comSupport Manager @ Bangalorekumar.v@ibmesp.com9845321722

Velu (9844244204) Amoolya, 98442 44289velu@frontier.in Amoolya@frontierdomain.com

amoolya@frontier.in

savitha.gudase@frontier.in / 9844305503---support related calls to Savitha Gudase

Mr.Satishpeter (satish.peter@frontier.in /9844802253) for any Wyse ThinclientsPRASHANTH KUMAR GANESH MESTHAprashanthkumar@wysetek.com ganesh@wysetek.com

9341442425

Nawaz (9900206329) Kiran ( 9731077556)nawaz@newwavecomputing.com Kiranalur@newwavecomputing.com

Anand, 98400 41409anand@newwavecomputing.com

Mr.Vinod(vinod.s@frontier.in / 9844802254 )  & Mr.Velu (velu@frontier.in / 9844244204) for any escaltions

Mr. Nagesh N G Mr Yatin More97422 66158 98455 434590nagesh.ng@pentagon.co.in yatin.more@pentagonsystem.co.in

Mr.Anslem Sequiera098205 66434anslem.sequiera@pentagon.co.in

Durai Manikandan Jagdish Sharma-9900593094durai.m@appnomic.com jagdish.s@appnomic.comMobile No: 9901133733

Ajit nair (9845631620) Sudesh Puthoor ( 9980006275)ajith.nair@wipro.com sudesh.puthoor@wipro.comashley.correya@wipro.com ajith.nair@wipro.comashley.correya@wipro.com ashley.correya@wipro.com

Mahesh Jeevan(98455 66464)mahesh.dev@binaryindia.com

vineet@goapl.com vineet@goapl.com93201 81925 93201 81925manisha@goapl.com manisha@goapl.com9322653829 9322653829

Escalation 1 Escalation 2Mr.Bhanu Prakash Mr.Anil Kumarbhanu@teamsystech.com anil@teamsystech.com

Raju Hosamani - 9342692760 Kailash Joshiraju.hosamani@teamcomputers.com kailashjoshi@teamcomputers.com080-40151818 Mob:9313030098

Syedm Imran (Service Manager) Service Manager ID & Contact No.syedimran@orientindia.net Syed Imran

jeevan@binaryindia.com

9740646351 syedimran@orientindia.netLevel - 3 - Sajid Patel (Branch Manager) 080-25308893 / 94 / 95sajidpatel@orientindia.net9845951210Selva Kumar - 9945416583

support@vitage.com

Director/Manager Name (National support manager) First Level EscalationMr. M. Krishnan Prakash Kumarkrishnan@hcl.in prakashkch@hcl.in9980080154 9980080131080-25583831

Second Level EscalationM. Krishnankrishnan@hcl.in

9980080154PRASANTA.K m_shivadas@ibmesp.comprasanta.k@ibmesp.com Shivadas (09940035110)

Prakash SA(93434 04427) Lakshmiprakash.sa@redington.co.in nationalcc.pc@redington.co.in

Durairaj (9343310477)

Prashanta (99457 15946) Shivadas (09940035110)prasanta.k@ibmesp.comvasanth.u@ibmesp.com

Murugan-9844305512rajeshwari@frontier.in,karthikeya@frontier.in,velu@frontier.in

Srinivas Jeevan(98455 66464)srinivas@binaryindia.com

9880312556jeevan@binaryindia.com

Prashanta (99457 15946) Shivadas (09940035110)prasanta.k@ibmesp.comvasanth.u@ibmesp.com

Prashanta (99457 15946) Shivadas (09940035110)prasanta.k@ibmesp.com

Prashanta (99457 15946) Shivadas (09940035110)prasanta.k@ibmesp.com m_shivadas@ibmesp.com

Prashanta (99457 15946) Shivadas (09940035110)prasanta.k@ibmesp.com m_shivadas@ibmesp.com

vasanth.u@ibmesp.com

ESP/WSP/WSA Location Zone CodeIBM Regional Offic IBM Chennai

ESP Chennai RVA0751

WSP Chennai ASC0040

WSP Chennai ASC0010

WSP Chennai ASC0030Do not assign any calls as

de-certification process

WSP Chennai ASC0050

WSP Chennai ASC0100Do not assign any calls as

de-certification process

WSP Chennai ASC0200

Do not assign any warranty desktop calls

from 07.07.11

Please divert all the calls to SBA, Focus & Pentagon

Assign only calls logged by same WSP

Please do not assign Desktopcalls to this partner from

06.07.11

partner is under  

partner is under  

Preffered Partner

WSP Chennai ASC0300

WSP Chennai ASC0310

WSP Chennai ASC0320

Partner de-certified

WSP Chennai ASC0470

WSP Chennai ASC0490

WSP Chennai ASC0520Assign All Raigen Power Tech, L & T Calls

Preffered PartnerAssign More calls

WSP Chennai ASC1040

WSP Chennai ASC1050

Preffered Partner

WSP Chennai ASC1020

Please do not assign calls to this partner from 08/07/11

Preffered Partner

WSP Chennai ASC1070

WSP Chennai ASC0833

WSP Chennai ASC0540

ESP Coimbatore ASC0280

WSP Coimbatore ASC0170

Please do not assign Callsfrom today onwards (29.10.10

WSP Coimbatore ASC0260

WSP Coimbatore ASC0290

WSP Salem ASC1060

Please do not assign calls to this partner from 08/07/11

stop call allocation from02.05.2011

WSP Madurai ASC0270

WSP Trichy ASC0633

WSP Trichy ASC0230

WSP Pondicherry ASC0733

WSP Pondicherry ASC0250

ESP Cochin ASC0460

WSP Cochin ASC0110

WSP Cochin ASC0440

Do not assign any calls as

de-certification processWSP Cochin ASC1010

partner is under  

WSP Cochin ASC0550

ESP Trivandrum ASC0530

WSP Trivandrum ASC0190Pls don’t assign calls

WSP Calicut ASC0531

WSP Calicut ASC0150

Please do not assign Callsfrom today onwards (29.10.10

WSP Andaman & Nicobar ASC0480

Name & AddressIBM India Private LimitedIBM Tower 222, TTK Rd, AlwarpetChennai - 18Board Nos 044-43952000/43952028Info servicesInfo Services,Plot No: 1872,26th Street,I Block,Thiruvalluvar Kudiyiruppu.Anna Nagar WestChennai-600 040.Ph : 044-43543701 / 43453700/ 99400 40655Fax 42741703Frontier Business Systems (P) LtdWoodhead Centre#23,Sivaganga RoadNungambakkamChennai 600 034.Ph (044) 42011100 /61609191Fax (044) 28235185Accel Frontline LtdMurugesa Naicker ComplexHussain Mansion, II Floor,Chennai-600 006.PHONE NO 42015149/5120Fax (044) 42015161CMS Info SytemsSouth Phase 8,INDUSTRIAL ESTATE AMBATHUR CHENNAI-600058PH:044-39164444New Wave Computing Pvt. Ltd.2nd Floor, # 33, (old No. 16),Prestige Point, Haddows RoadChennai- 600 006Ph (044) 28312146/47/48Fax (044)- 28312149Wipro InfotechCDC-3, Left Wing, Ground Floor,# 105, Anna Salai, Guindy, Chennai - 600032Phone : 044-30686717/30686714 Fax : 044-30686666Toll Free No -18003455678

Pentagon Systems and Services LtdNew No 15, Old N0 9 New Tank StreetNungambakkam

Land mark - Near ValluvarkottamChennai -600034Ph:28250405 / Fax-28250607Fourth Dimension5th Floor, Bali TowersNo.1, Abdul Razak Street, Anna SalaiSaidapet, Chennai-600015PH 24354000/42638082FAX-24343221Precision Infomatic (M) Pvt. LtdFirst Floor, Near Nadigar SangamNo.22, Habibullah RoadT. Nagar, Chennai - 600 17Phone : 42199500/42199527/42199521Fax: 42199502Team computers27, Sait colony I streetEgmore, Chennai-8Ph: (044) 30291000

ORIGIN IT AND FACILITY SOLUTIONS PRIVATE LIMITEDType 2, No 1 Dr VSI estate, ThiruvanmiyurChennai 41(044) 42940606 / 63622542133-36 ext.236/215GALAXY OFFICE AUTOMATION PVT LTD30, VGP Victory House,39, Annasalai,Chennai – 600002Ph 044-43567808Fax 044-43567808SBA Info Solutions Private LtdNew No : 52, 48th Street,Ashok NagarChennai – 600083Ph (044) 24897598Fax (044-24894657)UNIQUE TECHNOLOGIES

Old No: 9, New No: 19, United India Colony, 3rd Main rUnited India Colony, Kodambakkam, Chennai-600024

44-42037704/23751331 VECTRA SYSTEMS AND SOLUTIONS PVT LTD

New no 09(old no 69),luz avenue, 5th flr,mylapore chennai 60000444-24994075/24662285

24994075, 24986866

No15,PUSHPA NAGAR 2ND ST,ROX TRADING & SYSTEMS PVT LTD   

Nangam baccam,CHENNAI :-600 034044- 42068316 / 17

FOCUS COMPUTERS PVT LTDNEW 79 OLD 34, THIRUVALLUVARPURAM 2ND STREETCHOOLAIMEDUCHENNAI-600094044-23744639,23744770

SGS ELECTRONICS18/14 3rd Cross Street,Raja Anna Malia PuramChennai-600028PH#044-42112211

HCL Infosystems LtdMurugesanaicker Office Complex65-B, Greams RoadCHENNAI - 600 006

Info Serices1607, I Floor, Beena HouseNear Air India,Trichy Road,Coimbatore 641018Ph 0422- 2303809, 2302619Redington India LimitedNo.94A & 95, Prasad Chambers, EastArokiasamy Road, R S PuramCoimbatore - 641 002Ph (0422) 4372453/ 9942987615 /2492669Fax (0422) 4372453Vashini Business Machines# 24/2, Pykara Office Road, 3rd Street, Tatabad,Coimbatore - 641 012.Ph: 0422 - 4372453 / 2499810 / 2498669Fax : 0422 - 2499810Aeon Systems India Private LimitedAeon Systems India Pvt Limited 8/4, Race Course SIEMA Building Coimbatore - 641 018 Phone : 0422-6577925 Mobile: 9894659370

Note: Don't Assign Calls to HCL till further communication- Notice from Alok Panday

TECHMAC INNOVATORS 

5/321, L.I.C.COLONY ROAD,SALEM - 6360049944938973

Vectra Computer Solution41, Ist Floor, North Veli Street,Madurai- 625 001Ph : 0452 2350811/2350812/5370811Telefax : 0452 2350812Info services197, Waheed Complex, 1 floor, India Bank upstairs, Dindugal road, Trichy - 620 001

Redington India LimitedC70, 10th "C" cross, Thillai Nagar,Opp to Sri Krishna Sweets,Trichy - 18Ph: (0431)- 2741020, 2741630Info servicesNo:81, VOC Street, Sanjay Gandhi Nagar, Pondicherry - 605 013.

Redington India Limited3B, Villianur Main RoadNatesan NagarPondicherry 605005Ph : 0413-2200314/315Info services1 st Floor41/1276-BKoyikkal chambersC P Ummer RoadCochin-35Ph- 0484 4031013/2361134ACCEL ICIM Systems & Services Ltd, 41/1854,Ground Floor, Pulimood Flats,Veekshanam RoadCochin- 682 018Ph 0484 6517727/0484 3200234/0484 2381755

FRONTIER BUSINESS SYSTEMSN0-G-380,MARATH,PANAMPALLI NAGAR,COCHIN-682036-KeralaPhone-0484-6069191

Colton House, Bank Road, Kaloor0484-4085800 -Anoop-9961487022

Fax : 0484- 2338760

COMPU MOBILES                   

HCL Infosystems Ltd4th Floor, Srinivas Chambers40/7290, M.G.RoadErnakulam, KOCHI - 682 035

Info ServicesTC 24 / 466 (6)Opp. Yatri NivasModel High School Road,ThychaduTrivandrum-695 014-KeralaPh - 0471 - 2334548KeltronKeltron House,Vellayambalam,Trivandrum- 695 033Ph (0471) 2724444/2722673, ext 256/281Fax (0471) 2320176Info servicesSheraton complex.2 nd Floor,19/1924.P.V Sammy Road, ChalapuramCalicut.Phone: 0495-4020838Redington India Limited2nd Floor,4th gate building,PT usha road,Nearer to 4th railway gate,Calicut - 673032Phone : 0495 -3023900K Tech Marketing4, BJP BHAVAN ,Middle Point, Port BlairAndaman & Nicobar Islands - 744101Phone : (03192) 241388 , 236383, 244668Fax : (03192) 237743

Note: Don't Assign Calls to HCL till further communication- Notice from Alok Panday

HELPDESK C0-ORD. & IDDeepadeepa.dwarak@in.ibm.comSenthil G Vsenthilgv@ibmesp.comShould be changed to Harini Srinivasanharinsri@in.ibm.comSubbulakshmishivac@ibmesp.com,helpdeskchn@ibmesp.cominfo_servicess@yahoo.co.in

Mouse RR Calls to be addressed tohelpdeskchn@ibmesp.comdileep.m@ibmesp.comsenthilgv@ibmesp.com

Pavithra (98407 37621)helpdeskchn@frontier.indhanasekar@frontier.inrameshbabu@frontier.in

Dhanasekar (9940695334)saranya_hotrc@accelfrontline.inkr.rajaram@accelfrontline.inrotrc_chennai@accelfrontline.in dhanasekaranr@accelfrontline.in

Ramkumarasp_chennai@cms.comChe_tsd@cms.comjoy_james@cms.com

Kalaivani - 9840041407

kannan@newwavecomputing.com

Prashnevecare@wipro.com,santoshi.nayak@wipro.comlakshmana.sundaram@wipro.com,senthil.skumar@wipro.co

prakash.pillai@wipro.comTejas Thimmaiah(9741102008)thimmaiah.thejas@wipro.com Selvakumar- 9894514333support.chn@pentagon.co.inm.pious@pentagon.co.in

customercarechn@newwavecomputing.com

callmds@wipro.com

Lalitha/Rajesh - 9840811937

Radhika - 9940680299servicedesk@precisionit.co.insradhika@precisionit.co.in

Dhivya - 044-32564058chehelpdesk1@teamcomputers.comchehelpdesk2@teamcomputers.com

Selvamuthukumar - 9940115880helpdesk@originitfs.comint.support@originitfs.com

Govindrajan/98401 21401chennai@goapl.com

Vijayalakshmi - 9500077592support@sbainfo.in coordinator@sbainfo.in

Rajakumar -98404-81817/A.Dheenadayalanrajkumar@uniquetechnologies.orgdeenadayal@uniquetechnologies.org

Sasikala-9500029015/Ramanujam-9840299717sasikala@vectrasystems.comvrg@vectrasystems.com

Mercy / 9840298906helpdesk@roxsys.biz

helpdesk_chennai@fourdtech.co.in

bharani@roxsys.bizmms@roxsys.biz

D. Gunasekargunas@focuscomputers.in9841044639

Desigan9840611172Helpdesk : 42112200sgssales@airtelmail.in

Betty Grace Anitacbchen@hcl.inTech Team leader Name (regional)Sandeep Kumar9940147099psandeep@hcl.in

Sudha - 9629186775infocbe@ibmesp.com

Boopathi - 9578797395boopathi@redington.co.inpresariocom@redington.co.innationalcc.pc@redington.co.in

Ms Sabitha - 9942987615vashinisupport@gmail.comvashinisales@gmail.com

Ranjith - 9500466110

K Raja-9543479898

info@aeonsystem.com

9944938973lenovo.salem@yahoo.comsiva_kumaran@airtelmail.in

Pandi Balajimduasp@vectras.orgvectraservices@gmail.com

Ganesh9894059940infotrichy@ibmesp.com

Padmaservtry@redington.co.in,chockalingam.k@redington.co.inservtrylog@redington.co.in,servtrymobile@redington.co.innationalcc.pc@redington.co.in,kvssrinivasan@redington.co.in

Senthil Kumar.K9940040643infopondy@ibmesp.com

Rajalakshmiservpondy@redington.co.innationalcc.pc@redington.co.in,kvssrinivasan@redington.co.in

Nina helpdeskcochin@ibmesp.comcsmcochin@ibmesp.com

Ramya

Praveen-9567864409

asha.n@frontier.invelu@frontier.in

Jaiby John-996149022support@compumobiles.comsunil@compumobiles.com

accelhelpdesk_chn@accelicim.com

praveen.mv@frontier.in

Geetha P Ravindrangeethapr@hcl.inTech Team leader Name (regional)Madhubalan9895348541

madhubalan@hcl.in

Sandhya - 9947838488

Infotvm@ibmesp.comcsmcochin@ibmesp.com

Dolly - 9746660036

Limna - 9605506298

csmcochin@ibmesp.com

Vikas

nationalcc.pc@redington.co.in0495 -3023902

Krishna/Neemanktechmarketing@gmail.comKrishna : 09434281252Neeman : 09434292395

dolly@keltron.org

servcat@redington.co.in

SERVICE MANAGER & ID ESCALATION LEVEL, (M)#, IDV Hemalatha Rajesh SeshadriV Hemalatha/India/IBM rajesh.seshadri@in.ibm.com

Mr.Sendil Kumar.G.V Mr. Shivdas (9176635110)senthilgv@ibmesp.com m_shivadas@ibmesp.com9940131026Mr.parthasarathypartha.l@ibmesp.com9176719202Shivakumar - 99620-09172

Ramesh Babu, 9840329446 Pasupathy B, 9840329445rameshbabu@frontier.in pasupathy@frontier.in

Saranya Saravanan B (09381066688)9884376126 saravananv@accelfrontline.insaravananv@accelfrontline.in

Anoop - 9884838642/8144338642 Sudhakar s- 9382102552anoop_g@cms.com sudhakar_s@cms.com

Kannan Kiran Allur9840941455 9731077556kannan@newwavecomputing.com kiranalur@newwavecomputing.com

L. Shanmuga Sundaram S.Swaminathan9894435686 Regional Manager - Service Delivery

9840729921swaminathan.shanmugam@wipro.com

Pious ( 98404 24090) S Anslem - 9820566434sanslem@pentagonsystem.co.in

lakshmana.sundaram@wipro.com

m.pious@pentagon.co.in

Mr.G.V. Murali 98403 77474 Prabhat K Padhi- 9840711963Gvmurali@fourdtech.co.in Prabhat@fourdtech.co.in

Balasubramanian-9841095324 R.Natarajan - 9940667700bala@precisionit.co.in rnatarajan@precisionit.co.in

Hemachandran Kadar Patcha 9791151911 kadar@teamcomputers.comHemachandran.v@teamcomputers.com 93827365890-9944000000

Prabhakar(09940115886) Kathir 9940115892prabakar@originitfs.com kathir@originitfs.com

Santhosh repali Tasneem khatari - 98334958149320233847santosh@goapl.com assist3@goapl.com

L.M.Mohan-9500077543 Kanthan Nathan - 9500077590support@sbainfo.in kanthan@sbainfo.in

A.Dheenadayalan-98400-93350 K.Manjula-98403-39960deenadayal@uniquetechnologies.org smanjula@uniquetechnologies.org

K.Sivaperuman - 98400-44145siva@uniquetechnologies.org

Ramanujam-9840299717 sathyanarayanan- 9840309183vrg@vectrasystems.com sathya@vectrasystems.com

Srinivasakumar - 9840299504srini@vectrasystems.com

M.M.Senthil Kumar C.D.Balaji-9840298792M.M.Senthil Kumar balaji@roxsys.biz

9840298793mms@roxsys.biz

P.Ravi C.D.Balaji-9840298792service@focuscomputers.inravi@focuscomputers.in

Srinivasan9884009292sgssales@airtelmail.in

Director/Manager Name (National support manager) First Level EscalationMr. M. Krishnan Sandeep Kumarkrishnan@hcl.in psandeep@hcl.in9980080154 9940147099

Second Level EscalationR Anand

rand@hcl.in9940151752

Arunkumar - 994001708 Haridas 94437 20050

Gandhi (93631 15363) Srinivasan9381382339kvssrinivasan@redington.co.in

Manikandan Shanmugasundaram 098422067959942987616 vashinicoimbatore@gmail.com

Hema - 9894659400 Ravi Kumar - 9894659320hema@aeonthinkworld.com ravi@aeonsystem.com

B.E.K.SIVAKUMARAN-9543479803 D.ANANDAN-9543479801

infocbe@ibmesp.com

gandhi.s@redington.co.in

siva_kumaran@airtelmail.in anand-am@airtelmail.in

Vinod - 9842129797 P.Sivadas (98421 29298)vinod@vectras.org sivadas@vectras.org

Arun Kumar Haridas9940017084 9443720050infocbe@ibmesp.com haridass@ibmesp.com

Sanjay tirupathi - 9341003343chockalingam.k@redington.co.in 9312437677

sanjay.t@redington.co.in

Siva Kumar.C Shivadas9962009178 9176635110shivac@ibmesp.com shivadas@ibmesp.com

Balamurugan Srinivasan9345455865 9381382339bala.l@redington.co.in sachin.deshmukh@redington.co.in

Shaan (99958 76023) M.Shivadasscsmcochin@ibmesp.com 9940035110

kvssrinivasan@redington.co.in

Manojkumar 9995034179 Bijjuc.manojkumar@accelfrontline.in vk.biju@accelfrontline.in

Ramesh Babu-9840329446 Pasupathy B - 9840329445rameshbabu@frontier.in pasupathy@frontier.in

Anoop CT-9961487022 SANTHOSH KUMAR - 9961496022cp_anoop@yahoo.co.in santhosh@compumobiles.com

Chockalingam - 9345112235

Director/Manager Name (National support manager) First Level EscalationMr. M. Krishnan Madhubalankrishnan@hcl.in madhubalan@hcl.in9980080154 9895348541

Uday Kumar

udayakumar@hcl.in9895242840

Shaan -9995876023 M.Shivadasscsmcochin@ibmesp.com 9176635110

N.Venugopal - 9746660066 Suseela Titas - 94467052536service@keltron.org tsuseela@keltron.org

Shaan M.Shivadasscsmcochin@ibmesp.com 91766351109995876023 m_shivadas@ibmesp.com

Krishnadas TM Srinivasankrishnadas.tm@redington.co.in 93813823399349104814 kvssrinivasan@redington.co.in

Neeman Kumar Neeman Kumarktechmarketing@gmail.com ktechmarketing@gmail.com

ESP/WSP/WSA Location Zone CodeIBM Regional Offic IBM Hyderabad

ESP Hyderabad ASH0450

ASP Hyderabad ASH0040

WSP HYDERABAD ASH0870

WSP Hyderabad ASH0030

WSP Hyderabad ASH0110

WSP Hyderabad ASH0120

WSP Hyderabad ASH0460

WSP Hyderabad ASH0470

WSP Secunderabad ASH0200

WSP Secundrabad ASH0170

WSP Secunderabad ASH0890

ESP VIZAG(VisakhapatnamASH0190Area Covered

WSP Vizag ASH0160

WSP Visakapatnam ASH0860

WSP Vishakapatinam ASH0880

Srikakulam, Viajayanagaram

WSP Visakhapatanam ASH0900

ESP Vijayawada ASH0180Area covered

WSP Rajmundry ASH1010

Guntur, Tenali, Kammam, Kottakudam, Rajmundry

Name & AddressIBM India Private LimitedUma Aishwarya House,8-2-502/1/AG, Banjara Hill Rd#7Hyderabad - 34Board nos : 040 - 66980700 / 39380700 Extn: 80722Fax Nos : 040- 23350265Info Services#7-1-58,Flat No306 &307,Divya shakti Apartments,Opp to sidhi Jewellers,Lalbanglow,AmeerpetHyderbad-500016PH NO:040-40177261, 62 / 040-23731598Frontier Business Systems (P) Ltd.,Frontier Business Systems (P) Ltd.,6th Floor, Melkins Maheshwari Mayank PlazaGreenlands, BegumpetHyderabad 500016Ph-040 - 44229191Fax Number - 040 - 44229192NEWWAVE COMPUTING PVT LTDNo.74/A,SRI RASTHU TOWERS,VENGAL RAO NAGAR,S.R.NAGAR,HYDERABAD-500038Phone-040-401533347/+91-9000122455

CMS Info Sytems6/3/569/1, 2nd FloorSurana HouseSomajigudaHyderabadPhone (040)-39183235/236Fax (040) 23321248Silicon SystemsSudha House,1st floor Tilak Road,abidsHyderabad- 500 001Ph (040) 24754846/5044/8141040-24755044Wipro Infotech6th floor, Surya Towers, SP RoadHyderabadPh: (040) 27845196/27811478Toll Free No -18003455678Galaxy Office Automation Pvt. LtdMIG. 6/A, Street No. 3, B K Guda,S R Nagar, Hyderabad -500038Andhra PradeshPh No 9820011283Fax No 91-22-24373143

HCL Infosystems Ltd

HCL Towers

Plot No.44, Dwarkadas Colony

Chikoti Gardens, Begumpet

HYDERABAD - 500 016

Andra Pradesh

Gowra Bits & Bytes# 1-8-144,1st floor, P G Road,Secunderabad 500 003Phone: 27818483,66385718,66387444Abacus Net-commFlat No. 301, MCH No. 6-3-347/12/A/1/8/301Jaya Enclave, Dwarakapuri Colony,PunjaguttaHyderabad - 500 048Ph No:91 40 27000235/91 40 30722068BLUECOM TECHNOLOGIES PVT. LTD.

H.no -1-1-10/2,First floor,S.P Road,Secunderabad-500003

040-39100957 / 58

Info ServicesMr.P.Chandra Sekhar

H no : 43-11-5, 1st floor Subbalaxmi Nagar Visakhapatnam-16AndhrapradeshOffice landline no : 0891-3202131

Innovative Information10-1-38/A, 1st floor, Waltair uplandsNext to Dubai MallVishakapatnam - 3Ph : 0891 2745081Abacus Net-commFF3, 1 St Floor,Satya Lakshmi Vinayaka towers,Madhura Nagar.Visakapatnam.Ph No : 0891 2711279 / 0891 6464010Fax: 91 40 2711279SILICON BUSINESS SOLUTIONS PVT LTD202.ESWAR PLAZA DWARAKA NAGAR,VISHAKHAPATNAM-5300070891-6660444/0891 – 27003399866223308/9848653430

Note: Don't Assign Calls to Galaxy till further communication- Notice from Ushas.

Note: Don't Assign Calls to HCL till further communication- Notice from Alok Panday

CA&S SOLUTIONS (P) LIMITED

# 47-10-20; Flat No: B2, 302 3rd floor,Dwaraka Plaza, DwarakaNagar Main road

Visakhapatnam - 530 016

Info ServicesINFO SERVICES,

G.F-1,FIRST FLOOR,ANJANA APARTMENTS,STADIUM EAST ROAD,LABBI PET,VIJAYAWADA - 520 010.OFF: +91 - 0866 2430677VENKAT COMMUNICATIONSDoor no 46-7-35,Visramarcade,Near Muncipal ParkDanavaiteta,Rajmundry 533103,

883-2461987/98662 42007

Ph: 0891-2563087; Tele-Fax: 2716 787

HELPDESK C0-ORD. & IDSunandasunanasa@in.ibm.com

Board nos : 040 - 66980700 / 39380700 Extn: 80722

Priyahydcss@ibmesp.comravisankar@ibmesp.cominfohyd@ibmesp.com, Ravisankar (09676401377)

Neeraja ( 98854 63854) sonali.pandit@frontier.in

neeraja_frontier_hyd@yahoo.co.inNeeraja ( 98854 63854)

VASUDHAVAN

customercarehyd@newwavecomputing.com,nawaz@newwavecomputing.com

Rajkumari / Gopal

hyd_tsd@cms.com99494998099701110079

Sonali Pandit (09985820315)Neha

pkmudigonda@silicon.inrguntamukkala@silicon.in

Tejas Thimmaiah( 9741102008)ecare@wipro.com,santoshi.nayak@wipro.comajith.nair@wipro.com,thimmaiah.thejas@wipro.comRadhika (27722538)

SAMATHA/09295751002hyderabad@goapl.comsamathamacherla@gmail.com040-32445323Cust support eng.Mehboob

neerajakumar@frontierdomain.com

logistics.hyd@cms.com

support@silicon.in

K Prakashkprakash@hcl.inTech Team leader Name (regional)Vivian Paul9989133618vivipaul@hcl.in

customer care number: 9866669152support@gbb.co.insolutions@gbb.co.inRaja Rajeswarirajeswari@abacusnet.info98484 33587

G.S Thakur-9885070740anand@bluecomtechnologies.comgirijesh@bluecom.co.in

Prabha0891 - 3202131

infovizag@ibmesp.com

hydcss@ibmesp.comravisankar@ibmesp.comEngg NameMr. Rajesh Kumar9618123475Gajapathiinnovatives@gmail.com

Satish/Rajanisatish.k@abacusnet.info,servicevizag@abacusnet.info9848162564/9666653262

Subhashini (Call co-ordinator)

subhashini@silicon.in,nkona@silicon.in0891 – 2700339

gajapathi_iit@yahoo.com

Rajubabu surendra@cassolutions.in

Ms. Jyothsna0866 - 2472677

infovijayawada@ibmesp.com

ravisankar@ibmesp.comhydcss@ibmesp.comEngg NameMr. Syam Prasad9908732472Ravi kumarvenkatj@vencom.co.in

SERVICE MANAGER & ID ESCALATION LEVEL, (M)#, IDSathyanarayan A Patil Sudhendra Nimnalkersathyapatil@in.ibm.com snrao@in.ibm.com

Ravisankar (09676401377) Prashanta (99457 15946)ravisankar@ibmesp.com prasanta.k@ibmesp.com

sunil.patnaik@frontier.in JayvanthK@frontier.in

NAVAZ

Basava raju (0986628873) Hatul BhattRamesh ramesh_krishna@cms.com hatul_bhatt@cms.com

Sunil (9885309854) Jayvanth Ramesh Poonam(9848005086)ramesh.g@silicon.in9000292919

rajesh.talluri@wipro.com Sudesh Puthoor ( 9980006275)ramesh.grandhi@wipro.com sudesh.puthoor@wipro.com

vineet@goapl.com vineet@goapl.com93201 81925 93201 81925

manisha@goapl.com manisha@goapl.com9322653829 9322653829

poonam@siliconnetsol.com

Director/Manager Name (National support manager) First Level EscalationMr. M. Krishnan Vivian Paulkrishnan@hcl.in vivipaul@hcl.in9980080154 9989133618

Second Level EscalationJoby John

jobyjohn@hcl.in Prasant K99891 820538Prashant Ksolutions@gbb.co.inB.Sudhakar Jaya Prakash.Gsudhakar@abacusnet.info jpnaidu@abacusnet.info9848924228 9848040434

Prashanta (99457 15946) Shivadas, 98410 35110prasanta.k@ibmesp.com m_shivadas@ibmesp.com

Shyam Suresh(9849129333) suresh@innovativesinfo.com

Ravi Kumar Satish.K9246677050 satish.k@abacusnet.info

98481 62564

K. Nageshwar Rao Haridas. Unkona@silicon.in hunnikkat@silicon.in9866223308 9848653430

shyam_iit@yahoo.com

Prashanta (99457 15946) Shivadas, 98410 35110prasanta.k@ibmesp.com m_shivadas@ibmesp.com

ESCALATION LEVEL, (M)#, ID

Shivadas, 98410 35110m_shivadas@ibmesp.com

Vijay Wadhi(9848005080)

Sudesh Puthoor ( 9980006275)

vijaywadhi@siliconnetsol.com

Subbaram Gowra (09849004358)subbaramg@gbb.co.in

G.Rameshrguntamukkala@silicon.in9000292919

ESP/WSP/WSA Location Zone CodeIBM Regional Offic IBM Delhi

ESP Delhi ASD0450Start assigning MRR callsto MS compserve Delhi only

ASP Delhi ASD0630Note:- Don’t assign MA callsgreater than 100 k.m to cache

WSP Delhi ASD0020

(28.04.11)

WSP Delhi ASD0030Note: Don't Assign MA calls to

CMS Bhopal and Delhi

WSP Delhi ASD0050

WSP Delhi ASD0090

WSP Delhi ASD0080

WSP Delhi ASD0160

Assign all Agra calls to MS Compserve

Don't assign both DT & Server calls 

WSP Delhi(Gurgaon) ASD0190

WSP Delhi ASD0210

WSP Delhi ASD0220

WSP Delhi ASD0230

WSP Delhi ASD0660

WSP Delhi ASD0600

WSP Delhi ASD0690

Please Do not assign Desktop Calls to this Partner from 01.07.11

onwards till further Notice

WSP Delhi ASD0100

WSP Delhi ASD0700

WSP Delhi ASD0770Note:Assign only Warranty calls of PC all customer.Don’t Assign TP Calls

WSP Delhi ASD1050

please so not assign any calls.

WSP Delhi ASD1090

WSP Delhi ASD1120

WSP Delhi ASD1150

WSP Delhi ASD2220

WSP Delhi ASD1040

This Partner is de-certified from today onwards  (02.06.11)

WSP Delhi ASD1060

WSP Delhi ASD1070

WSP Delhi ASD1210

WSP Delhi ASD0740

WSP Gurgaon ASD0760Note:Only mouse calls to be assinged

WSP Gurgaon ASD1140

WSP Faridabad ASD1080

WSP Karnal ASD1270

WSP Hisar ASD1330

ESP Lucknow ASD0750

WSP Lucknow ASD0460

WSP Lucknow ASD0780Note:Assign only Warranty calls of PC all customerDon’t Assign TP Calls

WSP Lucknow ASD0580Note: Don't Assign Calls to Galaxy

WSP Lucknow ASD4440

WSP Lucknow ASD1110Do not assigning any callstill futher update

WSP Lucknow ASD1030

WSP Lucknow ASD0720

WSP Noida ASD0710

WSP Meerut ASD0680

WSP Varanasi ASD0560

WSP Varanasi ASD1100

WSP Kanpur ASD0390

WSP Allahabad ASD1020

WSP Aligarh ASD1230

WSP Bareilly ASD1130

WSP Bareilly ASD1320

WSP Gorakhpur ASD1240

WSP Muzaffar Nagar ASD1260

WSP Saharanpur ASD1280

WSP Ghaziabad ASD1010

ASP Chandigarh ASD0310

WSP Chandigarh ASD0320

x

WSP Chandigarh ASD0550

WSP Chandigarh ASD0730

WSP Ludhiana ASD0420

WSP Jalandhar ASD1340

WSP Amritsar ASD1350

ASP Jaipur ASD0340

Do not assign Any calls till further communication with immediate

effect From 20/06/2011

Assign the calls to this partnerfrom today onwards (17.05.11)

Do Not Assign Any callsTill further communication

WSP Jaipur ASD0330

Assign Only Lenovo only warranty calls

WSP Jaipur ASD0654

Assign MA / SO calls only

WSP Jodhpur ASD3330

WSP Kota ASD1160

WSP Udaipur ASD1310

WSP Dehradun ASD0380

WSP Dehradun ASD1180

WSP Nainital / Haldwani ASD0620

Pls DO not Assign Any calls

WSP Nainital / Haldwani ASD1220

WSP Almora ASD1250

ASP Indore ASD0880

Pls DO not Assign Any calls13.04.2011

ASP Indore ASD0980

Assign MA & Warranty Calls

WSP Indore ASD0430

WSP Indore ASD0440

WSP Indore ASD2280

WSP Bhopal ASD0470Note: Don't Assign MA calls to

CMS Bhopal and Delhi

WSP Bhopal ASD2190

WSP Gwalior ASD2180

Do not assign AGRA calls

WSP Shimla ASD1200

WSP Jammu ASD0670

WSP Srinagar ASD1300

Name & AddressIBM India Private LimitedFirst Floor, BirlaTowers25, Barakhamba RoadCannaught PlaceNew DelhiPh. No : 011 - 43680500 Ext. 80522DID No. 011 - 43680522Fax No. 011 - 41511871M.S Compserve Pvt. Ltd.606, Prabhat Kiran17, Rajendra Place, New Delhi- 110 008Phone (011) 25822030/25823545Fax: (011) 25822030Cache Technologies702-703, 7th Floor, Siddhartha BuildingNehru PlaceNew Delhi-19Ph: 011-47150702/ 47105710/728Mb: 9312687106,9313816147,0990422029,9868160215Comhard Technics(I)Pvt. Ltd312, Vikas Complex,37 VS Block, Vikas Marg, Opp. Nathu SweetsShakarpur, Delhi - 110092Phone: 43022768 / 769, 28822517CMS Info Sytems257,Okhla Industrial EstatePhase-III,OPP-Post Office,New Delhi 110020.PH:-30888444/45/46 ext:- 419Fax : (011) 30888398CCS Computers Pvt Ltd3rd Floor, Skipper House, 62-63, Nehru Place, New Delhi - 110 019Ph: (011)26413959,26423959,26463959Fax: (011) 26224339, 26288463Iris Computers LtdA-155, Road No 4, Mahipalpur Extension,New Delhi 110037Tel 011 26782505, Fax 011 26782510-11 HBS Systems Pvt. Ltd.107-108, Padma Tower II,22, Rajendra Place,New Delhi-110008Phone (011) 25767117-2581402425814025-25826803PC Solutions P Ltd.

12, Sant Nagar, East of Kailash,New Delhi-110065Ph 26213355 , 26467500 , 26474020Fax (011) 26476822Direxxions Technologies Pvt Ltd547A - Sector 37, Pace City - 2Industrial Area, Udyog Vihar Phase-6Gurgaon - 122 001 HARYANAQuantm Helpdesk(Toll Free)-1800-180-0786

Targus Technologies Plot Number - 218, Phase IV,Udyog Vihar, Gurgaon - 122016 Hello:0124-4742320 /322/ 323

Team Computers Pvt. Ltd.No.1, MohammadpurNew Delhi 110066Phone : 42004205/203/144, 42004200Fax : (011)26188834Phone Gurgaon (0124) 2561573/74/75

Techpark India Pvt. Ltd.Techpark India Pvt Ltd. A-247 Okhla Phase-1,New Delhi-110020.Ph (011) 40570016, 17,18, 19Board +91 1140570000Fax +91 11 40570004Unique Infoways Pvt Ltd308, IIIrd Floor, Skylark Building, 60, Nehru Place, New Delhi-110019.(91-11) 26445601, 41617999Fax 011-26230900

Wipro Infotech. 1st Floor, Rattan Jyoti Commercial Complex,18, Rajendra Place, New Delhi-110008Ph No 011-32991004/09312425014New Delhi -110008Toll Free No -18003455678Galaxy Office Automation Pvt. LtdFlat No. 107Pankaj Plaza, Plot No. 15,Site No. 37 & 38, L.S.C, KalkajiNew Delhi - 110019Tel.: 011-32464512

Fax: 011-26228455

Icon Marketing Pvt Ltd210 A/4, Ground FloorShahpurjatNear 'N' Block, Panchsheel ParkNew Delhi 11004991-11-26491529, 26491538Mayank's IT Solutions Pvt. LtdE.mail:-Services@mayanks.com177A/1, Jeevan NagarBehind Jeevan Hospital,Opp Maharani BaghNew Delhi-110014IndiaIntarvo Technologies LimitedD1/3,Okhala industrial area.Phase 2,New delhi-20Haryana.Help Desk-0172-5043126IT-Coordinator-0172-5043128COMPUTERS NETWORK AND TELECOM INDIA PVT LTD

9310031883, 011-47120011

OMNI INFOWORD PRIVATE LIMITED

B1-/144,3RD FLOOR,NEW KONDI MARKET,NEAR MAYUR VIHAR-III,DELHI-110096011-22615345SG INFORMATICS (I) PVT. LTD

706 Ashok Bhawan 93 Nehru Place New Delhi011-26295461, 41607556,26287496, +91-11-26446446-7

TRICORNIO TECHNOLOGIES

209,gk ghouse,187-a,san nagar,East of kailash,new Delhi-110065011-41003016

ALLIED DIGITAL SERVICES LTD95, Shambu Dayal Bagh, Old Eshwar Nagar, Okhla |New Delhi -20(011) 2684 2923, 24, 25,9999016301

AXIS MARKETING

196/16B IInd floor,ramesh market, east of kailash, new delhi 110065.011-4760-4444/26291139

206,Siddaratha Building,96,Nehra Place,ND-110019

CORPORATE INFOTECH PVT LTD

A-16,LGF,Jangpura Extention,New Delhi-110014

COUNTDOWN TECH PVT LTD

Comnet Vision (India) Pvt LtdB-1, Aggarwal Bhawan, 35-36, Nehru PlaceNew DelhiPho No – 011-26210431

HCL Infosystems LtdG-8 & 9, Sector - IIINOIDA - 201 301Delhi

Info ServicesJay Plaza, 3rd floor old DLF Colony,Sector 14, M.G.Road, GurgoanHaryana - 122001pmdelhi@ibmesp.comPh:0124 -4231459/60/61/62/63Fax:0124 -4231462STERLING INFOWAYS PVT. LTD

Independent shed no.38, Hartron Complex,Electronic city, Gurgaon (Haryana)122015.0124-4278800/01/02DIGITECH SERVICES PVT LTDFF-7,SCO,100-101,NEAR ICICIBANK,COMMERCIEAL CENTERSECTOR-16,FARIDABAD-121002,HARIYANA.0129-4073326/4073328

Infotech Computers & CommunicationsSCO 204 , Sector 12 , UE , Karnal , 132001 132001

TMC InfowayTMC Infoway , 22-23, Lajpat Rai Market, Opp. Elite cinema Railway Road Hisar9254140464, 9254140468, 1662-240460

M.S Compserve Pvt. Ltd.7,Janapath Road,Aliganj

Countdown Tech Pvt Ltd.112,Tribhuvan Complex,10th milestone,Mathura Road,Old Eshwar Nagar,New Delhi-65

Note: Don't Assign Calls to HCL till further communication- Notice from Alok Panday

Ms.Jyoti Sharma 

LUCKNOW-226001Uttar PradeshTel: 0522 407 3317Mobile No: 09621855508Insight Business Machines Pvt. Ltd.C-163/A, Sector - BNear Next Showroom,Aliganj Lucknow - 24Ph. 0522-2325047 / 3293439 / 4024236

Intarvo Technologies LimitedB-48,A Nirala Nagar,Near IT Chouraha,Lucknow-226001Uttar PradeshMobile:9811030535/9810041675Board Line:011-40757551 Ext 528 Galaxy Office Automation Pvt. LtdKohil House,4E,2nd Floor, Ramtirth MargLucknow-226001ph:0522-3207112

Century ComputersBGF, Sana Palace-II, Opp. Saharaganj Mall,Hazratganj, Lucknow- 226 0010522-2234219, 9889199905RED BROOK I T PVT LTD

red brook it (P) ltd, RBL ROAD, Baba Dyal singh Hata , behind Akash Ganga Tower, New Hyderabad Lucknow9793111553AXIS MARKETING

Flat no 201,Gulmarg Appartment,5 Jopling Road Lucknow-UP Pin-2260010522-4010591/40082479310004483HCL Infosystems Ltd8-A, Faizabad RoadOpp. Dua Ka GharMahanagarLUCKNOW - 226 006

HCL Infosystems LtdE- 4,5,6 Sector-11Noida,UPNoida

Note: Don't Assign Calls to HCL till further communication- Notice from Alok Panday

Perfect Computer Network25/1Mangal Pandey NagarOpp. Central Excise OfficeGarh Road, Near CCS University Meerut-250004Ph 0121-2760465, 2604158Fax-0121-2760465Redington India ltd.D-58/12, A-82, 1st FLOORGandhi Nagar ColonySIGRA, Varanasi - 221 010Ph. 0542-2227582/ 2227583, 3206907RED BROOK I T PVT LTD

B-37/122, Shri Krishna Complex,Rathyatra-Mahmoorganj Road,Varanasi-221010.

Redington (India) Limited112/8.Benajabhar, Opp. Sachiv NiwasSwaroop Nagar, Kanpur– 208002Phone (0512) 2546482 /2555852aliganj, Lucknow- 226024 AR SOFT SOLUTIONS

7, Kamla Nehru Road, Civil Lines, Allahabad9336847362

Cosmic TechnologiesShop No. 24, First Floor,Muzzammil Complex,Near Zakir Hussain School ,Dodhpur , Civil Lines,Aligarh, 202002

SONARA INFORMATICS

Address-146,civil lines,Bareilly ,243001-india9359611113Sonara InformaticsSonara Informatics , 146 Civil Lines , Near Circuit House , Bareilly ,

Uttar Pradesh BAREILLY

Creative ComputersCreative Computers , 5 Pushpanjali Complex , Shahi Market , Cinema Road , Gorakhpur-2730010551-2345759

Mr. Bhuvaneshwar Singh/Mobile No. 09936300990 Iconic SystemsIconic Systems , 148 , Ansari Road , Muzaffar Nagar , 2510010131-2441164-9319409320/9412215001.

Note: Don't Assign Calls to HCL till further communication- Notice from Alok Panday

Maharaja CommunicationsMaharaja Communications , 1st Floor Opposite Sophia Market , Court Road , Saharanpur0132-2712082Pioneer ComputersPioneer Computers , 343 Ambedkar Road , Opposite Shipra Hotel , Ghaziabad , 2010010120-2790040 / 09212296401

Spectra Computech Pvt LtdSco:-2923-24 Sector 22-C Opposite Markfed, Chandigarh (160022)Ph:-0172-4305555Fax-01725087264

Redington India LimitedS.C.O No.5, Sector 20-D, First FloorChandigarh - 160 020Phone : (0172) 2776131/2776108/2713499/DID NO.: 0172-3255682Fax : (0172) 2713499Fore Solutions Pvt LtdSco 319,Sector 40D,ChandigarhPh.: 0172-2691277, 26873653098762, 5089766HCL Infosystems LtdSCO - 66-67, Sector - 17ACHANDIGARH - 160 017

Redington India LimitedNoble Enclave, First Floor,Opp Park Plaza Hotel ,Ferozepur Road , Ludhiana ( Pb )Phone (0161) 2402511/2401299Touch Automation Pvt Limited2 b , Dashmesh Nagar,1 st floor,K 4 RestaurantNear Railway Crossing,Garha road, Jalandhar0181-2460285/9417094584/09876298833/09888448484Vast ComputersVast Computers , SCF 23 , First Floor , A Block Market , Ranjit Avenue , Amritsar 1430010183-2500510Sequel Infocom Pvt. Ltd.401-404, Geetanjali Towers,

Note: Don't Assign Calls to HCL till further communication- Notice from Alok Panday

Opp. Bal Niwas, Ajmer Road,Jaipur-302006Tel: 0141- 2222024, 2222705. Fax: 2222705/Icon Integrated Services 9A, Sunshine Enclave, Uniara GardenUniara Garden,Moti Doongri Road,Jaipur-302004Phone : (0141) 2624250/2621252Fax :(0141) 2624250

9A, Sunshine Enclave, Uniara GardenUniara Garden,Moti Doongri Road,Jaipur-302004Phone : (0141) 2624250/2621252Fax :(0141) 2624250

First Floor , Amardeep Complex , Main B Road,Sardarpura , Jodhpur , 342003 0291-2640039/26349829314040039/9314224358CRYSTAL COMPUTERS

Kotri Road, Near Rai Beauty, Gumanpura Kota ( Rajasthan ) PIN 3240070744-2392659, 2390257, 2390915

Shri Vinayak DigiteqShri Vinayak Digiteq , Inside NB Rice Mill , Near Old Station , Ayad , Udaipur , 313001 9024869815/0294-2491169, 2490931

Redington India LimitedShop # 10 , Tilak ComplexTilak RoadDehradun 248 0010135-2727797,2724045NATRAJ ENGINEERING SERVICES

4 old survey Road Dehradun 248001

CSPL Computers Pvt. Ltd.Rajani Gandha Arcade,Bhutia Padav, Nainital RoadHaldwaniPin Code : 263141Ph. 05946-2843679336841294/9412445483 - roopam saxenaComps & Keyscomps keys jail road chauraha, kaladhugi road haldwani

M S Compserve C/o Icon Integrated Services 

BlueBell Computers 

Opp. GGIC School, Haldwani Nanital-26313905946-322563, 9758542292

Dev Mohini Printers & SuppliersDev Mohini Printers & Publishers , Mall Road , Jakhandevi , Almora , 263601

05962-211222 , 9319239410/05962-211222 ,

WYSETEK SYSTEMS TECHNOLOGISTS PVT LTDC/O 9/2, Ajay Bagh Colony,Near Tulasi Palace,Musakhedi, Indore (M.P) 452001022 666627279826028057INFO SERVICES76, Kagdi Pura near Balvinay Mandir SchoolFloor no.26, Fathima ManzilIndore- 452010

Worth TechnologyP. Ltd.206, Apollo Tower2, MG Road, Indore 452001Phone :(0731)2529455, 2529355Fax- (0731) 2513241

Redington India LimitedRedington India Ltd. Ground Floor, D-10, Blk No.5, Malwa Tower, Guitar Wala Square, Old Palasia, A.B.Road,Indore.-452001 Netcom ComputersNetcom Computers , 106 Diamond Trade Centre , 3-4 Diamond Colony , Indore , Madhya Pradesh Indore 4520010731-2543333

CMS Info SytemsCMS COMPUTERS LIMITED153,Guru Arcade,1st Floor,M.P. NAGAR, ZONE-I,BHOPAL-M.P. PIN-4620110755-4286006Latest Information TechnologyM 8-9 Shirishti Complex Zone 1 , M. P Nagar , Bhopal , Bhopal 4620110755-3012488, 0755-4270073Computer PalaceComputer Palace , 104 Kartik Plaza , Jinsi road 1, Gwalior , 4740010751-2638281

011-244842222 

ELINEEline,Hanskutir,Khalini,Shimala,Himalachapradesh-1710020177-2627456/7455-9418051050

Digitech Systems117,Canal Road 1st Floor,Bhandari Complex,Jammu-180016Ph 191-2561574Fax- +91 01912563537Sheikh Enterprises Yatri Bhawan , Durga Nag Road , Somwar , Near Burn House School , Srinagar , 190001

HELPDESK C0-ORD. & IDSurbhie Guptasurbhiegupta@in.ibm.com

Manish/ Kanikamscompservedelhi@airtelmail.in,mohindersingh.mscpl@airtelmail.imohindersingh.mscpl@airtelmail.in

Deepak Gupta/Sangeeta /Samita/ Raghavendra Singh

raghav@cachedigitech.com ibmhelpdesk@cachedigitech.com dgupta@cachedigitech.com

Arun Goyal (9818866113)

comhardtechnics@rediffmail.comspsharma@timestech.co.in

Madhu Kunwaraspcmsdelhi@cms.com30888419

Ms Meenakshisupport@ccscomputers.co.in011-26463959, 26233959011-26288464, 26453797011-26423959, 26433959

Paul Toms

9891452547

Ranju Praasherhelpdesk@hbsindia.com

Level 1

service@cachedigitech.com 

info@comhard.com

helpdesk@iriscomputers.net

Asha Bisht (Coordinator)Ph 26213355 , 26467500 , 26474020

indent @e-pspl.com Lalit Rajotiyahelpdesk@quantm.com,eclaim@quantm.comteamdel@quantm.com,Support@quantm.comTel: 0124-2370315-19Mobile +91 9582 228 310Mobile +91 9873 235 969

Sudip Das(9953325772)targus.support@targustech.com0124-4742320 // 9953325772

1st LevelVikram Minz - TL - 011-4200 415542004100/1800114200/18001024200customercare@teamcomputers.comwarranty.helpdesk@teamcomputers.comwttyhelpdesk@teamcomputers.comkailashjoshi@teamcomputers.com

Sonia /Babloosupport@techparkindia.com,sonia.pareek@techparkindia.comsanjeev@techparkindia.com

Satendra Kumar( +91-9818670742)ksatendra@uniqueinfoways.comvamit@uniqueinfoways.comjvipul@uniqueinfoways.comcoordinator@uniqueinfoways.comKrishan JindalHelp desk 1800 345 5678 / 09980556533ecare@wipro.com,santoshi.nayak@wipro.comkrishan.jindal@wipro.com9945563222javeed.pasha@wipro.comDeepakdelhi@goapl.com,vivek@goapl.comTech NameRavidelhi@goapl.com9313659407

calldesk@e-pspl.com,

Project Manager for Reliance CommunicationCC to Shailesh Varpeibmsupport.dakc@relianceada.commanisha@goapl.comvineet@goapl.com Ashishservice@icon.co.in 9810020401

Ms.Santosh Sharma (9999319814)Office Phone:- 26343308/ 9999790796/97Services@mayanks.com09811157354(M)

Reena Rawathelpdesk.project@rteservices.comrtdelhi.it@intarvo.com ,suneeta.tikoo@intarvo.com

9717624955

Shilam Verma

services@cntindia.netdipesh@cntindia.net

Sanjay K Jha

011-22615345

Hemahema@sginformatics.cominder@sginformatics.com

Kishlay Rai

Poonam-Pho No -(011) 2684 2923, 24, 25,Rubul chetia-999901630vinod.shekeran@alliedindia.com,praem varma-pream.varm@allidindia.com

Gandharv/ V K Gupta-9310504488

9310536423vk.axis@gmail.com,gandharv.axis@gmail.com 

Vinod Kumar

24371666/888 jayant.kumar578@gmail.com

Harish Choudhary

919910100846

Tech Name - Mr. Narinder Rattan - 9811375122nrattan@comnetit.comsupport1@comnetit.comvishal@comnetit.comservice@comnetit.comSunil Sharmasunil.s@hcl.inTech Team leader Name (regional)Satgur P Gaur9810564675

satgur.gaur@hcl.inShalini Updhyayhelpdesknorth@ibmesp.comcustomerblr@ibmesp.com,helpdeskol@ibmesp.com0124 -4231459/60/61/62/63

servicedesk@sterlingmail.in,lenovosupport@sterlingmail.in

Co-ordinator ( Tanika/ Chinkey) FARIDABAD@DIGITECHONWEB.COMibmsupport_fbd@digitechonweb.com

Mr. Harminder Virkinfocompknl@sify.com,gjsingh78@gmail.cominfotechhs@sify

Rampal/Pradeep09254140468/9254140464ved@tmcinfoway.com

Mr.Ajay Kumarmscomp.lko@gmail.com

mscompservedelhi@airtelmail.in,mohindersingh.mscpl@airtelmail.in

9621855508

Mayalkowsp@insightindia.com,insightlko@rediffmail.comMob: +91 9833495600

Mr.Raghvendrapit.lucknow@rteservices.com9695095688

lucknow@goapl.com, vineet@goapl.comVinod Chaudhary/094156 41315Service engineerManish Dubey/0522 3053095Branch headSanjay saxsena/0522-3207112Arshad Ali0522-2234219, 9889199905

Ajay singh

9793111553lucknow@redbrookit.comajay@redbrookit.comNaveen Kadiya-9310104476gandharv.axis@gmail.com vk.axis@gmail.com

Basudeb MurmuMs.Omnalknclbd@hcl.inTech Team leader Name (regional)S.George9936792750s.george@hl.in

Sharmanoiclbd.manager@hcl.inTech Team LeaderPrasenjit Dhar9810883809prasen@hcl.in

Sachin Tyagi - (09927015376) / Nusratsachin@perfectcomputer.co.inservices@perfectcomputer.co.inpcnet_mrt@yahoo.co.inservices_pcn@yahoo.com9837637785

Arunservvar@redington.co.innationalcc.pc@redington.co.inkvssrinivasan@redington.co.in

Avadhesh Tiwari

lucknow@redbrookit.comajay@redbrookit.comAnil (98390 31938)servkan@redington.co.inkvssrinivasan@redington.co.inklsharma@redington.co.in

Shreya/Amit Purwar

9336847362arinfo@arsoftsolutions.co.inshreya@arsoftsolutions.co.inFarhan Shikoh9837041941cosmicaligarh@yahoo.com, lsvcaligarh@gmail.com

9359611113sonarainformatics@gmail.com,sonaras@redifmail.comMr. Dilip Keshwani0581-3290560

Manindra KishoreMohd. Jawaid Quamar/ Mobile No. 09936300992 , cclenovoasp@gmail.com,ccgkp@rediffmail.comMobile No. 09936300990 Email Id.

Mr. Vikas Singhallenovo_mzn@rediffmail.com,ics2221@rediffmail.com

MOB: + 91 9792578850 +91 9455290112

Pankaj Malhotralenovoasp@gmail.com,9358362898

Mubeen Khan 0120-2790040 / 09212296401service@pioneercomputer.in,service@pioneerinc.co.inmonu@pioneercomputer.in

SUPPORT support@spectracomputech.com,ryadav@spectracomputech.comPh:-0172-4305555RANJIT YADAV/ Upasana0172-5025422,5025440,09915065617

Jyotiservchdsc@redington.co.innationalcc.pc@redington.co.inkvssrinivasan@redington.co.in

Neetasupport@foresolutions.net

Sanjeev Kumarhclchdcc@hcl.inTech Team leader Name (regional)Vinay Agarwal 9876711575vinay.aggarwal@hcl.in

Anuradha

kvssrinivasan@redington.co.in

Supreet Singh / Surinder Kaurtouchautomations@gmail.comwalia2k1@gmail.com

Hemant Nandaservice.vast@gmail.comvastcyberzone@gmail.com

Manish (9314480632)support@sequelinfo.com

servlud@redington.co.in

calldesk@sequelinfo.commobile number-9314014111

Priyanka Ajmera/ Surbheehelpdesk@iconitservices.com

Priyanka Ajmera/ Surbheehelpdesk@iconitservices.com

Mr.Mahendra Singhbbcmail@satyam.net.inlenovocare@bluebellcomputers.co.in9314224358

giriraj-09829038257crystalcomputers@vsnl.com

Mr. Ajay Agarwal9024869815/0294-2491169, 2490931svd.lenovoservices@gmail.com

Geeta Sharmaservddn@redington.co.innationalcc.pc@redington.co.inkvssrinivasan@redington.co.in

Vinod

9759155899vs.bisht@natraj.net.in

Surender singh Dhela -(9410172471)lko@csplworld.com,Haldwani@csplworld.combhimtal@csplworld.com,0522-2635217-9, 9335699310Chintel House, 16 Station Road, Lucknow

Himani / Tech Name - Manoj - 0945673024205946-322563, 09808770736

compsnkeys@rediffmail.commanoj_johari@rediffmail.comcompskeys@rediffmail.comMr. Pradeep

9319239410, 9411113111/05962-237463

Shrishail Prachandeshrishail@wysetek.com,harshit@wysetek.com,support.ind@wysetek.comHarshit Aranya9826028057/9765203853

helpdesknorth@ibmesp.comavnishg@ibmesp.comsupportindore@ibmesp.comTech Name - Mr. Avinash9958161717Kalpana Rathoresupport@worthtechnology.com

Reenaservind@redington.co.in,kvssrinivasan@redington.co.inservindact@redington.co.innationalcc.pc@redington.co.in0731-42625200731-4262501Mr. Nitin Poddar0731-2543333

Nilima (09755092880)bhopal_asp@cms.com

Mr. Bhupendra Singh GaurLATESTBHOPAL@YAHOO.CO.IN

Ram Nagori-9301100200lenovocare.gwl@gmail.comnagori_computerpalace@yahoo.co.in

pantpradeep@hotmail.com,mpaliwal53@gmail.com

Co-Coordinator Name - Ms.Babitha - 011-244842222 

Balkarelineshimla@yahoo.comcomputercare_hp@yahoo.co.in

helpdesk@digitechsys.net

Irfan9906805145sgrlenovoservice@hotmail.com

SERVICE MANAGER & ID ESCALATION LEVEL, (M)#, IDSantosh K Choudhary/India/IBM, Sanjay KhareSantocho@in.ibm.com

Mr. Mohinder Singh, 98110 11262 Mr. Mohinder Singh, 98110 11262mohindersingh.mscpl@airtelmail.in mohindersingh.mscpl@airtelmail.in

Alok Gupta (09312278408) Prathna Gupta (9810273558)Alok@cachedigitech.com prarthana@cachedigitech.com

Vineet-9810027830 Pramod K Goyal - 9810127830 (Director)info@comhard.com pkgoyal@mantraonline.com

info@comhard.com

Atul Maheshwari Rajeev Kumar (Regional Manager)atul_maheshwari@cms.com Rajeev_Kumar@cms.comMobile 9811118189 Mobile #9350808660

K K Gautam Tarun Malikkgautam@ccscomputers.co.in tmalik@ccscomputers.co.inMob:9717497515 Mob:9810273642011-26463959, 26233959 011-26463959, 26233959011-26288464, 26453797 011-26288464, 26453797011-26423959, 26433959 011-26423959, 26433959Mr. Suresh Joshi (9818422878) Goldy Soni suresh.joshi@iriscomputers.net goldy.soni@iriscomputers.net

Ph 9910038368

Ajay Mittal Ajay Mittalamittal@hbsindia.com amittal@hbsindia.com9811066778 9811066778

Level 2 D Chandershekhar, 9810065547

skhare@in.ibm.com

Rajeev Kesharwani chandrsekard@pcsolutionsindia.comPh 9873097411rajeev.kesharwani@e-pspl.com

Rakesh Sanjay Bakshirakesh@quantm.com sanjay@quantm.comavinash@quantm.com 93131109009958795716

Ashvni Kumar Tauqeer Alam tauqeer.alam@targustech.com

9999984941 Mob:9711001227

2ndLevel :- 3rd Level :- Satish Raturi Kailash Joshi011-4200 4297 / 9310959121 9313030098 /011-42004253wttyhelpdesk@teamcomputers.com kailashjoshi@teamcomputers.com

SPOC for IBM warranty

Sanjeev (98185 97387) Rajive Anandsanjeev@techparkindia.com rajiv@techparkindia.com9818597387 9810044377

Vipul (98103 44524)jvipul@uniqueinfoways.com

Surinder Singh Rakesh Pandeysurinder.singh@wipro.com pande.rakesh@wipro.com

9810273260

atul(9313922311) Vineet (9320181925)atul.anand@goapl.com Tel.: 011-32464512Fax: 011-26228455

ashvni.kumar@targustech.com  

vineet@goapl.com

Vijay Makhija Director service@icon.co.in Vijay Kumar Sethi9810509510 Mob 09810134504

wingco@icon.co.in Veena sethiveena@icon.co.in

Bhupesh Maggo (9873200363) Neha Batra (98111-57354)bhupesh.m@mayanks.com neha@mayanks.com

Mr.Raj Kumar Vimal Mishrarajkumar.verma@rteservices.com vimal.mishra@rteservices.com9654202047 9911422591

Tech Person Mobile No - 011-26426847/48/49 -,Mob.09999016276-vinod shekharan-9999016252

Mr. Anil Kumar Nirmal K. PantMobile No – 9711733689 service@comnetit.com

Mobile No – 09711733695Mr. Vishal Goel9711733690Director/Manager Name (National support mFirst Level EscalationMr. M. Krishnan Satgur P Gaurkrishnan@hcl.in satgur.gaur@hcl.in9980080154 9810564675

Second Level Escalation

Anupam MishraRakesh Kumar Mr.Navendu Dasshddelhi@ibmesp.com pmdelhi@ibmesp.com9971991210 9971471414

Rajeev Soni V N Jatwanirajeev@digitechonweb.com vnjatwani@digitechonweb.com0129-4073326/ 9718520412 9810549219

Gurinder Singh-09416732949,Harbhajan singh-09813014400

Ved Prakash Mr. Manoj9254140471 9254140462vinod@tmcinfoway.com manoj@tmcinfoway.com

Mr. Mohinder Singh, 98110 11262 Mr. Mohinder Singh, 98110 11262mohindersingh.mscpl@airtelmail.in mohindersingh.mscpl@airtelmail.in

mscompservedelhi@airtelmail.in,mohindersingh.mscpl@airtelmail.in

Neel Shah (9820088201)neel@insightindia.com

Mr.Raj Kumar Vimal Mishrarajkumar.verma@rteservices.com vimal.mishra@rteservices.com9654202047 9911422591

vineet@goapl.com Vineet - (9320181925)manisha@goapl.com vineet@goapl.com

Gupta - 9310504488

Director/Manager Name (National support mFirst Level EscalationMr. M. Krishnan S.Georgekrishnan@hcl.in s.george@hl.in9980080154 9936792750

Second Level EscalationVimal Garg

vimalg@hcl.inDirector/Manager Name (National support mFirst Level EscalationMr. M. Krishnan Prasenjit Dharkrishnan@hcl.in prasen@hcl.in9980080154 9810883809080-25583831 Second Level Escalation

Sanjeev Anand

sanjeev.anand@hcl.inSanjeev Goel - 9997798281 J P Tyagai - 9837094788 sanjeev@perfectcomputer.co.in

Mr. Sharad Dubey - 9336914757 Govind Singh-(9335910160)govind.singh@redington.co.in

CP Sharma (93361 05296) Govind Singh -(9335910160)govind.singh@redington.co.in

Gaurav Vashishth-0131-2441164

jptyagi@perfectcomputer.co.in

sharadchandra@redington.co.in

sharma.cp@redington.co.in

Monu Sharma Muveen Khan9212296400 92122964010120-2790040

MANISH KUMAR Sandeep Vig, 9814003024manishk@spectracomputech.com sandeep_vig@spectracomputech.com0172-5025451,09876023971 0172-5087263

Suresh Sharma (9316204170) Lakshmi/ Sachin Deshmukh (9312437677)suresh.sharma@redington.co.in sachin.deshmukh@redington.co.in

Pratibha (9216888059) Rajesh Puri(9814210307)Pratibha@foresolutions.net

Director/Manager Name (National support mFirst Level EscalationMr. M. Krishnan Vinay Agarwal krishnan@hcl.in vinay.aggarwal@hcl.in9980080154 9876711575

Second Level EscalationOnjiwan Guptaomjiwang@hcl.in

9876711576Mr. Jasmeet Singh (09316903168) Suresh Sharma - ( 09316204170)jasmeet.singh@redington.co.in suresh.sharma@redington.co.in

Manish (9314480632) Srinivas Kaja, 9829014582skaja@sequelinfo.com

rajesh@foresolutions.net

manish@sequelinfo.com

vandana@sequelinfo.com

rajeev@iconitservices.com rajeev@iconitservices.com

rajeev@iconitservices.com rajeev@iconitservices.com

Mr. Basant Mehtamail@bluebellcomputers.co.in9829021253

Namita-9024869815,srivinayakdigitechhotmail.com

Surendra Kumar Govind Singh -(9335910160)surendrakumar@redington.co.in govind.singh@redington.co.inMobile#9358105732

S K Chaturvedi - ( 94150201850) Mr Neeraj Kapoor - 9935084102, 9415019874lko@csplworld.com nkshack@satyam.net.in

Manoj/ Himani Himanshu Pant9456730242 9917244409

Rajeev Mathur (9829065228) Rajeev Mathur (9829065228)

Rajeev Mathur (9829065228) Rajeev Mathur (9829065228)

Mukesh Paliwal-9756029961pantpradeep@hotmail.com

Sachindra Kanchan Rajesh MathkarSachin@wysetek.com rajesh@wysetek.com9324977788 9821142507

Mr.Prasanta .Kprasanta.k@ibmesp.com9945714946

Ravinder Bhalke, 9827022251 Ravinder Bhalke, 9329822211ravindra@worthtechnology.com ravindra@worthtechnology.com9329822211

Bhawana Sachin Deshmukh- (9312437677)Bhawana.a@redington.co.in sachin.deshmukh@redington.co.in

Rajesh Viswakarma (09755092900 ) Kamlesh Joshi (9755092888)kamlesh_joshi@cms.com

0755-4286010 0755 4286009Fax:0755 2572000

rajesh_vishwakarma@cms.com

Ranjeet Thakur-9816181317- tejprakesh-9418055298

Randeep Jamwal - ( 9906062522) Jyotin Sharma - 9906079967randeep@digitechsys.net jyotinsharma@hotmail.comTel: 0191-2561574 Ext-36

Pramod K Goyal - 9810127830 (Director)

Kamal Khanna/Amarjeet waliakamal.khanna@targustech.com,amarjeet.walia@targustech.com 09953325752 (for escalation)9953325745

4th Level :- Ravi Mehta7428397182/ 011-4200 4279ravi.mehta@teamcomputers.com

escalation only

Mr. P. K. Sharmapksharma@comnetit.comMobile No – 9811026195

Ajay Bhardwaj9729040460 ajay@tmcinfoway.com

Gaurav- 9810266062gaurav@pioneercomputer.in

Lakshmi/ Sachin Deshmukh (9312437677)

Vandana-09351114582

Mr Neeraj Kapoor - 9935084102, 9415019874

Sachindra KanchanSachin@wysetek.com9324977788

ESP/WSP/WSA Location Zone CodeName & AddressIBM Jamshedpur IBM India Private Limited

'Kashi Kunj', Road No. 2, Contractors Area,Bistupur, Jamshedpur -831 001Ph# 0657-6699341Fax #0657-6699356

ASP Jamshedpur ASJ0440 TRISITA C/O JUPITER SYSTEMS1st Floor, IMA BuildingDamodar Road, Sakchi,Jamshedpur- 831 0010657- 2231305/306/5576417Fax : (0657) 2423271, 2433088

WSP Jamshedpur ASJ0010 Jupiter Software & Systems Pvt Ltd1st Floor, IMA BuildingDamodar Road, Sakchi,Jamshedpur- 831 0010657- 2231305/306/5576417Fax : (0657) 2423271, 2433088

WSP Jamshedpur ASJ0030 WIZERTECH INFORMATICS PVT LTD31-A,CIRCUIT HOUSE AREA9 (OLD)ROAD NO: 4JAMSHEDPUR – 831001PH # 0657 –2230829 / 2230832

HELPDESK C0-ORD. & ID SERVICE MANAGER & IDSamrat Chakraborty

'Kashi Kunj', Road No. 2, Contractors Area, Samrat Chakraborty3/India/IBM

Dibyendu Maity Madhumita Chatterjeetrisita_service@vsnl.net,madhumita.chatterjee@trisita.com, madhumita.chatterjee@trisita.comjssjsr@rediffmail.com 98305809169831781943 Kamalendu Shukla, 94311 12701)

jssjsr@rediffmail.com

Ashok Kumar/Pramod Kamalendu Shukla, 94311 12701)jssjsr@rediffmail.com jssjsr@rediffmail.com

Arijit Ray Mr Heeralal Jaiswal9430372390 9334644478Support_jsr@wizertech.comwizerjsr@sify.com

ESCALATION LEVEL, (M)#, ID

Anthony Harry anthony.harry@trisita.com9831151607

ESP/WSP/WSA Location Zone CodeIBM Regional Offic IBM Kolkata

ESP Kolkata / Siliguri RVA0753Note: ONLY IBM Internal callsmark cc toAmartya Sinha/India/Contr/IBMASSIGN SO/INTERNAL CALLS ONLY10/03/2011 As per VinilDO NOT ASSIGN EXTERNAL WARRANTY CALLS

ESP Kolkata ASK0520Note:Only mouse calls to be assinged

ASP Kolkata ASK0020

ASP Kolkata ASK0080

ASSIGN IBM MA calls for Kolkata

ASP Kolkata ASK0320

ASP Kolkata ASK0500Assign Dhanbad,Asansol,Durgapur and Burdwan region Call to Computek Only

WSP Kolkata ASK0290

WSP Kolkata ASK0030Stop Assigning callsUntill Further commication

from ASP Manager - PrasenjitWSP Kolkata ASK0100

Stop Assigning callsUntill Further commicationfrom ASP Manager to ASK0100

WSP Kolkata ASK0110

ASSIGN IBM MA calls for Kolkata

WSP Kolkata ASK0260Stop Assigning callsUntill Further commicationfrom ASP Manager.

WSP Kolkata ASK0270Do not assign any calls as this partner hasbeen de-certified from today (24.05.11)

WSP Kolkata ASK0310

WSP Kolkata ASK0460

WSP Kolkata ASK1090

wsp Kolkata ASK1040

WSP Kolkata ASK1060

Do not assign any calls till futhercommunication from WSP Manager

Please Do not assign Desktop Calls to this Partner from

30.06.11 till further communication from WSPManager

WSP Kolkata ASK0510

WSP Durgapur ASK1050

WSP Purulia ASK1180

WSP Kharagpur ASK1190

Note: Do not assign callstill fruther communication

WSP Siliguri ASK0420

Assign Malda and Siliguri to Computek Siliguri

ASP Raipur ASK0360

ASP Raipur ASK0490

WSP Bilaspur ASK1080

WSP Guwahati ASK0620

Preferred service center

WSP Guwahati ASK0130

till further communication

WSP Guwahati ASK0480

WSP Guwahati ASK0120Call not be assigned until further comm from ASP Mng

WSP Guwahati ASK1170

Note: Do not assign callstill fruther communication

ASP Bhubaneswar ASK0351

WSP Bhubaneswar ASK0400

Assign only KIIT DT calls

WSP Bhubaneswar ASK0150Stop Assigning callsUntill Further commicationfrom ASP Manager ASK0150

WSP Bhubaneswar ASK0530

Preferred service center

OPEPA, TCS & VODOFONE All Desktop callsassign all the to E-sqaure

WSP Bhubaneswar ASK1030Pls stop assigning calls31-03-2011

WSP Cuttack ASK0470

Do not Assign both Server & desktop calls 

WSP BERHAMPUR ASK0540

Note: Do not assign callstill fruther communication

WSP BERHAMPUR ASK0640

WSP Rourkela ASK1100

WSP Patna ASK0160

WSP Patna ASK0330

Note: Do not assign LENOVO WARRANTYCALLS till fruther communication

Assign only IBM MA CallsWSP PATANA ASK0550

Note: Do not assign callstill fruther communication

WSP Patna ASK1130

WSP Gaya ASK1070

WSP Katihar(Bihar) ASK1140

WSP Agartala ASK0280

Assign only MA Desktop & Thinkpad 

Pls don’t assgin calls to ASPUntil Further Communicationfrom ASP Manger

WSP Gangtok ASK0350Pls don’t assgin calls to ASPUntil Further Communicationfrom ASP Manger

WSP Manipur ASK0430

WSP Ranchi ASK1160

Assign all TATA CUMMINS Callsfrom today (09.11.10) onwards

WSP Ranchi ASK1120

Do not assign any calls to this partnerfrom today onwards (26.03.11)

NAME & POSTAL ADDRESSIBM India Private Limitedaddress: 16, Camac Street2nd Floor L& T Chambers cal 17Ph (033) 22826417 (ext 205/206)Board-91 33 40022000Fax- 91 33 22826410DID NO- 91 33 40022xxx (xxx being the Extn number)Kaizen Services219, Jodhpur Park, Kolkata-– 700068Office: 24994192,93,94,95Shimantini Roy-033-24994192-95Chaitali Roy-033-24994192-95-9830224932Ph No033-24994192-95

Info ServicesDE 121, Rabindra Pally, KrishnapurKolkata -700101033-25915525Mob:9940035110 Ace Marketing & Services7T, Cornfield Road,Kolkata - 700 019Phone : (033) 24600456, 24402068, 24402256Fax : (033) 24402071Rahul Commerce Pvt. LtdD-38(79), Rajdanga NabapallyCalcutta - 700 107Ph: 033 2441 6101Fax: 033 2442 6102

Microsolus Systems & Sotware Pvt LtdBE 101 , Sec 1 , Saltlake , Kol -64Phone (033) 23580414/23592613/23345379Fax (033) 23592612

COMPUTEK1/2, LORD SINHA ROAD, KOLKATA - 71WEST BENGALPh (033) 2282 6846 / 1267/ 2761Fax +91 33 22822768

Wizer Technologies162/C/529, Lake GardenKolkata- 700 045Ph: (033) 24221503/04CMS Info Sytems4A, Orient Row, 3rd floorKolkata - 700 017

Ph: (033) 22806112/6113/6114/36450074Redington India LimitedP-89, CIT Road;Entally, PuddapukurKolkata - 700014Ph 033 - 22865880/81/82 /3950 0098Fax: : (033) 22405606Trisita Corporation7/1 , Lord Sinha RoadGr Floor.kolkata - 700071Phone (033) 22825091/22825092/22820166/22433814Fax (033) 22103292CMC limited28, Camac Street,KolkataPhone (033) 22874845Wipro Ltd3, Pretoria St, III floor, KolkataPh: (033) 22828489Fax (033) 22825912Toll Free No -18003455678 Embee Software Pvt. Ltd1 Kyd Street14B Palace Court1st FloorKolkata – 700 016033 – 2229 2434/4006 5584

GALAXY OFFICE AUTOMATION PVT LTD 219 RAJDANGA NABAPALLY. (P.S. KASBA.)KOLKATA (WEST BENGAL) PIN: - 700107

Ph 033 24638359/32538359 Fax 033 24653044

Computer Exchange24 park street, 1st floor park centre building , kolkata-16033 2229 3904/2229 5047

NETCOM INFOTECH P LTD

95-Ajcbose Road Goury Appt 1st floor Kolkata 7000149836077749--033-22265256,58

VISION COMTECH

147-E Sharad Bose Road Kolkata 700026PH:033-24630450 / 51Fax no – 24630451

HCL Infosystems Ltd

45, Jhothwala Road

On Syed Amirl Ali Avenue

CALCUTTA - 700 019

TECH INTERNATIONAL

Red Cross Road, City Centre, Durgapur - 713216.0343-2548216 / 2548217

KATARUKA FORMS & COMPUTERS

Ranchi Road bye lane,neer ICICi bank,purulia WB-72303252-227638

WIZERTECH INFORMATICS PVT LTDC/o, Subha Medical,Prakash Plaza,1st Floor, Oppo. Of S.D.Hospital,Chota TangraKharagpur – 721301

COMPUTEKKIRAN NIWAS37/33, SISIR BHADHURI SARANIWORD NO-XI , KHUDIRAM PALLISILIGURI- 734001Tele :0353-3202645FAX-22822768Ankur computers2nd Floor, Raipur Complex, MG RoadLink 1, Raipur, Chattisgarh 492 0010771-2884441Wizertech InformaticsPvt.LtdDutta Complex,1st FloorAbove Varun Honda Showroom G.E. RoadRaipur- 492010Ph 0771-228270Fax 0771-4060609

Computer ConnectionComputer Connection , G N Complex , Link Road Bilaspur ,Bilaspur, Chhatisgarh , 495001

HUE SERVICES2nd floor, House No: 60;Beside Blue Moon Hotel,Bhuban Road,Uzanbazar, Guwahati – 781 001, ASSAM.Ph.: (0361)-2510471; 098640 57901.

Redington India LimitedBajrangbali Bldg.; 1st floor; Bora service

Note: Don't Assign Calls to HCL till further communication- Notice from Alok Panday

03222-255856

G S Road; UlubariGuwahati - 781007Phone (0361) 2450611/12

BMG INFORMATICS PVT. LTDOpp. City Heart Hospital.Rajgarh RoadGuwahati – 781007 Assam,India(0361) 2460701FAX (0361) 2459004DDE Org Systems LtdC Goswami Road, 2nd floor, Ganjanan Bhawan,Panbazar, Guwahati - 781001Phone (0361) 2545523/2515577WIZERTECH INFORMATICS PVT LTDH.No:111A,DrB.K.Kakati Road,Ulubari,Guwahati-781007.

09957562103/9957562102/09831431678

Microsolus Systems & Sotware Pvt Ltd634 Saheed Nagar,Bhubneshwar- 751007(0674) 2544562Wizertech Informatics Pvt.Ltd 5, Gopabandhu Square I floor

Bhubaneshwar0674-2397656,2397068

Redington India LimitedA/29/1, Kharvel NagarUunit III, 3rd floorBhubaneswar - 1Phone (0674) 2536166/2402663/656/665/659E-square System & TechnologiesPlot no-135, 1st floor, Sahid NagarBhubaneswar-7510087Orissa Ph No:0674-2540481Mob No:9776037500Fax No:0674-2540481DGT SYSTEMS(P)LTDDGT Systems pvt ltd,M-132,Barmuda housing board ,colony ,Barmuda,Bhubaneshwar,Orissa9437055522Aditya Impex & TechnologiesBiswanath Lane, Balu BazarCuttack - 753002

OrissaPh No 0671 - 2368752 / 3291890Fax No 91-671-2368870WIZERTECH INFORMATICS PVT LTD

GANDHINAGAR,1ST LANE,BERHAMPUR-760001Orrisa region.9748775020/9861232994Supreme Systems1st Floor, Giri Road, Berhampur, Orissia- 760005Phone :0680-2212369/94370069569

Fusion Technologies1st Floor, Prajapati Bhawan,Opposite Mangal Bhawan,Main Road, Rourkela-769001, Orissa0661-2500386

Cygnet Computers Pvt. Ltd.183-B, Sahadeo Mahato Marg,S K Puri,Patna- 800 001Phone : (0612) 2540714/2202864Fax (0612) 2225192Byte ShoppeMadhuraj , Rajendra PathOpp CDAPatna - 800 001Ph : 0612-2320333Telefax : 0612-2322155 WIZERTECH INFORMATICS PVT LTD18,TELEGRAPH COLONY,KIDWAI PURI,NEAR CISF UNIT HOUSE,PATANA-800001Ph no-0612-2521042,09570921010Sona Infotechs Pvt.LtdSona Infotechs Pvt. Ltd., Back of Sahay Sadan, Museum Road, Patna-8000010612-2232433/09708329918Baba ComputersLAL BHAWAN MARKET, TOWER CHOWK,GAYA,-823001. BIHAR0631-2222281

Super ComputersM.G.Road , Katihar , Bihar- 854105 06452-240531, 241194 ,6452240531

CJ Infosys

C J INFOSYSTEMST.G Road, Ramnagar Road No-1, KerchowmuniAgartala, Tripura- 799001Ph : 0381-2310486/496Fax : 0381-2330255Sikkim SoftwareNew Market, GangtokSikkim 737101Contact # 03592 202665 /202640

Computer GalleryKeisampat JunctionAirport RoadImphal – 795001 ( Manipur )PH 0385-2446682FAX 0385-2227977WIZERTECH INFORMATICS PVT LTDOpposite Mahavir Mandir,Kadru Main road,Ranchi - 834001,Phone:-0651-2341233K. Suresh-09934310175

PC Laptop HouseIst floor,Shop no: M4 Rospa tower Main Road Ranchi 0651-2332293 & 9204065770

www.sikkimsoft.com

HELPDESK C0-ORD. & IDTania Chakraborty

DID NO- 91 33 40022xxx (xxx being the Extn number)Chaitali Roy(033-24994192-95)(9830224932)Chaitali.Roy@kaizencare.netShimantini.Roy@kaizencare.net

Debdoot Mukherjee - 9007266740Debdoot.Mukherjee@kaizencare.net

Ajit ukilhelpdeskkolkata@ibmesp.com,sourav.das@ibmesp.comdhimanro@in.ibm.com033-25915525

Miss Mohua Pauace-service@acemarketservices.com98309-76282

helpdesk@rahulcommerce.comsoumen@rahulcommerce.com, pjain@rahulcommerce.com

Anado Dasibmsupport@microsolus.com

RAKTIMA PALsupport_ho@computek.co.in,info@computek.co.insanjit@computek.co.inTech-SANJIT JOYDHAR9433475321

Arpita Talukdarsupport@wizertech.comsupport_bbsr@wizertech.com

Ms.Nandini - co-ordinator 033-30219429/30219400kol_tsd@cms.com,

tchakrob@in.ibm.com

clogisti@cms.comSumita

servcal@redington.co.inhpcpckol@redington.co.in

Dibyenduanthony.harry@trisita.com

Phone (033) 22825091/22825092/22820166/22433814

DP Roy Choudharydp.roychoudhury@cmcltd.com

Rakeshecare@wipro.com,santoshi.nayak@wipro.comprakash.pillai@wipro.comKranti kumar Singh(9900306626)kranti.singh@wipro.com Babita Singh9836810810support.asp@embee.co.intapas.g@embee.co.in

Rupa Raykolkata@goapl.combasab@goapl.com033-3253 8359Branch headBasab Choudhary/9831296763033-24638359 Ankhi Roy/Zafreenzafreen@computerexchangeindia.com,kunal@computerexchangeindia.com

Abhijeet

95-Ajcbose Road Goury Appt 1st floor Kolkata 700014

MS. CHANDANA CHATTERJEE/MR. SHANKAR DAS

9830600223/09433392617visioncomtech@vsnl.com

Sushanta kundu

sushanta.kundu@hcl.inTech Team leader Name (regional)

M. Bineesh

9748764705

m.bineesh@hcl.inSadhan Mondal

9732115798 / 9800899919techinternational@dataone.inamitavadurgapur@rediffmail.comMaheshkatarukaprl@bsnl.inmaheshk79@hotmail.com

Debasish Mukherjee,09933391757-support@wizertech.com,nandah@wizertech.com

9748775020

Bebasis Chokrobortysupport_slg@computek.co.insupport_ho@computek.co.incomputek_ho@yahoo.in

Lokesh Shuklaankurcomputers@gmail.comnancy@ankurcomputers.com

Tech NameMr.Arijit Rayarijitr@wizertech.comPh 09755559057

Neelam Vishkarma /Praveen Srivastava-982671717291-7752-237596,409402,6536289770599448neelamvishawakarma@gmail.comProdyut Paul - 9508621363ibmsupport.ghy@hueservice.comguwahati@hueservice.com

Partho Das/Lakshmiservgwi@redington.co.in

nationalcc.pc@redington.co.in nationalcchpcpc@redington.co.in

Mr. AMIT KARMAKAR9957569178bmg_service@yahoo.com

Ansuman Guha 98640 38403ansuman_guha@rediffmail.com

Nabarun Das/Jyotiswar support_guw@wizertech.com,nabarund@wizertech.com

Monalisa Routsupportbbs@microsolus.com

Ashok Samal:94372 32748

support_bbsr@wizertech.comrakeshs@wizertech.com

Atish (92385-82697 / 0674-2532368)servbhu@redington.co.insrinibas.m@redington.co.inatishsahoo@rediffmail.com nationalcc.pc@redington.co.inTulsi Kohartulsikohar@ymail.comjitin.sahu@estpl.in0674-2540481

Satyajit Ray

9437922953digitek1@rediffmail.comsunil@dgtsystems.inTech NameMr Manoj Behera9938709049its@adityaimpex.co.in

Nanda Kumar Halder-09748775020nandah@wizertech.com,jyotiswarc@wizertech.com,SUPPORTBER@WIZERTECH.COM

V.Ramu - 8763296376helloramu05@gmail.comsupremebam@gmail.comPuspalata Panda

Praveen Agarwal

fusiontechz@gmail.com

Suruchi (0612-3101793)support@cygnetcomputers.com

Binod Singhania 94310 18299care@bytewonder.combytecare@hotmail.com

Dhirendra Kumar/09204593378dhirendrak@wizertech.com,manojks@wizertech.com

Devendra Kumar Singhsonaservice2@gmail.comdspande@gmail.com, mehra.sonainfo@gmail.commehra.sonainfos@gmail.com,dkmehra24@sify.comNiraj Tiwari

Sandeep agrawalsuper_lenovocare@yahoo.com

Jayanta

agartala@cjinfosystems.comjayanta@cjinfosystems.comkolkata@cjinfosystems.commadhumita@cjinfosystems.com

Tenzing 99331 16600bigbytecompsys@sify.com

rkprallo@cgimphal.com

Asrar Ahmed--099934316459asrara@wizertech.com,stanleyx@wizertech.comK. Suresh-09934310175

Mr. Vikram Choudhary

pclaptophouseservice@gmail.com

SERVICE MANAGER & ID ESCALATION LEVEL, (M)#, IDPrasenjit Maity Anirban Sen

Prasenjit Maity2/India/IBM asen@in.ibm.com

Arin Banerjee-033-40228026/9830122770 Subhradarshi Sen Gupta/033-40228030/9007015494arin.banerjee@kaizencare.net subhro.sengupta@kaizencare.netbanerji.arin@gmail.com subhradarshi.sengupta@gmail.com

Dhiman Roy Prasanta Kprasanta.k@ibmesp.com

9903956568 9945715946

Niharendu Chakroborty 9830276290 Suptaim Bose : 9830276283supratim@cal.vsnl.net.in

Rajarshi Dasgupta, 9831257075 Deven Shah, 9831027879deven@rahulcommerce.com

Mr Gautam Chatterjee 31054805/31054713

BAJRANG CHURIWAL First Level Escinfo@computek.co.in SANJIT JOYDHAR

support_ho@computek.co.in9433475321Second Level EscDevjit Dey

Krishnendu (033-31044076)wtsupport@vsnl.net

Sanjay Sengupta 033-32069414 / 98300 23074sanjay_sengupta@cms.co.in ruma_dutta@cms.com

dhimanro@in.ibm.com 

Sanjay Tripathi, 93310 53907 Lakshmisanjay.t@redington.co.in nationalcc.pc@redington.co.in

Ashu Modi, 9831087495 anthonyanthony.harry@trisita.com

KD Burman(98300 73011) S S Banerjeessb@calro.cmc.net.in

Mukul Bose(9830452615)mukul.bose@embee.co.in

manisha@goapl.com manisha@goapl.comvineet@goapl.com vineet@goapl.com

033 24638359/32538359 033 24653044

Zafreen/09330585374 Rajnish Kumar Singhzafreen@computerexchangeindia.com rajnish@computerexchangeindia.com9330585374 9830642570

Mr. Joseph John-9830951008joseph@computerexchangeindia.com

MR. GOUTAM PAUL MR. SUBHAS CHATTERJEE- 98367069659830329001 RAJHANS JAIN-9830169277visioncomtech@vsnl.com

Director/Manager Name (National support manager) First Level Escalation

Mr. M. Krishnan M. Bineesh

krishnan@hcl.in m.bineesh@hcl.in9980080154 9748764705

Second Level Escalation

Satyapal Menon

Simarekha Dey Karar,09748736181- Nanda Kumar Halder-

Sanjit Joydhar9433475321 Bajrang Churiwal

info@computek.co.in9830210800

Nancy Dama (93012 29991)nancy@ankurcomputers.com

Mr.Suresh Mishrasuresh@wizertech.com

Neelam Pravin Shristav/Virendra Batraneelamvishawakarma@gmail.com neelamvishawakarma@gmail.com9770599448 9826717172/9826165875

Ashish Chakraborty Subhradeep Aichsupport.guwahati@hueservice.com sd.aich@hueservice.com9508620981 9864028226

Lakshminationalcc.pc@redington.co.in

JOYDEEP GUPTA Joydeep.bmg@gmail.com

orggh@sify.com

Mitra Chetry-09957562102mitrac@wizertech.com

Sandip Saha Kamal Routray

Srinivas Mishra (93310 53907) Lakshmisrinibas.m@redington.co.in nationalcc.pc@redington.co.in

Jitin Kumar Sahu Mahendra Kumar Dakuajitin.sahu@estpl.in mk_dakua@yahoo.co.in9777102304 9692244955

Sunil Das-9437055522sunil@dgtsystems.in

Adarsh Halana_halan@hotmail.com 0671 - 2368752 / 3291890 91-671-2368870

JYOTISWAR CHAKARBORTY-9861232994jyotiswarc@wizertech.com

Biswajit Padhi Akshay Kumar Dashbapi_berhampur@rediffmail.com sukhoi2705@gmail.com91-8763296377 8895317666

Rupesh (0612-3101870) SN Prasad(0612-3101830)snp@cygnetcomputers.com

Rajiv Agarwal (94310 18295)

ranchi@bytewonder.com

Manoj Kumar Singh-09570921010manojks@wizertech.com

Chetan Sandeepsuper_lenovocare@yahoo.com super_lenovocare@yahoo.com6452240531 9334474729

Jayanta Chayan Das(9830142652)

jayanta@cjinfosystems.com

Karma Dawa (99331 10033) Karma Dawa (99331 10033)karma@sikkimsoft.com karma@sikkimsoft.com

RK. Prallo RK.Philiprkprallo@cgimphal.com rkphilip@cgimphal.com9862034814

Stanley Xavier-092046536759771400206

chayan@cjinfosystems.com

Subhradarshi Sen Gupta/033-40228030/9007015494

ESP/WSP/WSA Location Zone CodeIBM Regional Offic IBM Mumbai

ESP Mumbai ASM0460Note:Assign IBM Daksh ( Mumbai ) calls to MOnly - Notice from Prasad Ranade.

ESP Mumbai ASM0450Note:Assign IBM Daksh ( Mumbai ) calls to MOnly - Notice from Prasad Ranade.

Assign MCGM /BMC MA callsASP Mumbai ASM0370

WSP Mumbai ASM0020

WSP Mumbai ASM0060Note:Don't Assign MA callsto CMS Mumbai-Notice from Prasad Ranade.

WSP Mumbai ASM0090

Do not assign calls till 20/07/2011 from 11/07/2011

Assign All MA calls of Reserve Bank of India and DBS Bank Ltd.

WSP Mumbai ASM0110

WSP Mumbai ASM0150Harbour Line

WSP Mumbai ASM0170

WSP Mumbai ASM0180Please do not assign thecalls till further communication

WSP Mumbai ASM0190

WSP Mumbai ASM0210

WSP Mumbai ASM0360

WSP Mumbai ASM0420

WSP Mumbai ASM0530Please do not assign thecalls till further communication

WSP Mumbai ASM0430

WSP Mumbai ASM0200

WSP Mumbai ASM0470

WSP Mumbai ASM0280

Communication From Prasad not to assign calls to Wipro until customer insist

WSP Mumbai ASM1020

WSP Mumbai ASM1010

WSP Mumbai ASM1060

WSP Mumbai ASM1040

ASSIGN J & J CALLS

WSP Navi MumbaASM0480

WSP Thane ASM0400Central Line

WSP Thane ASM0520

STOP assigning calls to Pace Business Machines with immediate effect.

Name & AddressIBM India Private LimitedIL&FS Financial Centre,4th flr, Bandra Kurla Complex,Bandra East.Mumbai - 400 051Board 022- 56962020 / 40589000Fax Nos : 022- 26533570Maitreyee IT ServicesOffice no.11, 2nd Floor,Divya Commercial Complex,17th Road, Chembur,Mumbai 400 071.Tel:8080 8747 12 / 8080 8747 13Tel: 91-22-2526 0690/91 TeleFax: 91-22-2529 7677

Escalation Matrix for MRR Calls

Calls & Update related Queries: Shilpa Patkar

Stores & Stock related Queries: Yogesh Ganage

Escalations To: Udeet U. BardhanSVN Technologies217 – 220, B – Wing,BONANZA, Sahar Plaza Complex,Andheri (E),Mumbai 400 059Andheri (East), Mumbai – 400059Ph: (022) 28245899 / 28245900/67100176Wysetek Technologies6&7,Ground floorUdyog Mandir no.1, Bhagoji Keer Marg, Mahim (W), Mumbai - 400 016. Ph (022) 66662727APL Mumbai (formerly Alphabetics)25, Madhu Estate, P B Marg,Worli,Mumbai - 400 013Phone : (022)24931399,24932405, 40272400/33Fax : (022)24932400CMS Info SytemsCMS House,No.91, Street No.7MIDC, Marol,Mumbai- 400 093Ph : 022 30804498 /99 /44Fax : 022 28364954Galaxy Office Automation Pvt LtdA-24/25, Ambica Towers Ground Floor, Off Jijamata Road, Nr. Pump HouseAndheri (east)

4000934218 7777 - ext 700 / 01 / 02

Lauren Information Technologies Pvt.Ltd.Jains Arcade, 3rd Floor,14th Khar Danda Road, Khar (West), 'Mumbai- 400 052Phone : (022) 6735 7000/6735 7043 / 6735 7037Fax : 91-22-2600 7702Nair Business Machines Pvt. Ltd.109, Punit Chamber,Near Masco,Sector-18, Vashi,Navi Mumbai- 400 705

Fax : 022-27888006Omnitech Business Machines Pvt. Ltd.

Phone : (022) 40956666,23734861, 23716702Fax :(022)23780367Avnet Solutions Pvt LtdD/4131-4139,Oberoi Garden Estates,Off Saki Vihar Road, Chandivli,Andheri(East), 'Mumbai- 400 072Boardline - 022 44200200Tel: +91 22 4420 0221Ph(022)66426000/66426030/66426006Fax (022) 66781299Orient Technologies Pvt. Ltd49H, New Havens, 2nd Floor,Parsi Panchayat Road,Andheri (East),Mumbai 400069.Phone : 022-67158888Fax : (022) 67158989Pentagon Systems & Services Pvt. Ltd.,501, Pamukh Plaza, Cardinal Gracious Marg,Chakala Andheri East, Mumbai - 400 059.Ph 022-67417500 /67417512Fax : (022) 28234996Micro Clinic India Private Limited208,Laxmi Plaza,

Ph : 22-27889970,27888084,27888085,28888509,27888201

Plot No A-13 , Kondivita Road , Cross road number 5 , Near Pidilite IndustriesMarol MIDC Andheri ( E) Mumbai 400093 

Laxmi Industrial Estate,New Link Road, Opp.Adhikari Brothers office,Andheri (W)Mumbai - 4000 53Direct:- 26319702 / 03Team Computers Pvt. Ltd.Radha Rani Silk Mill Compound,30 Parsi Panchayat Rd., Andheri (E) Mumbai.- 400 069022-42014214/15/16/17

General TechnologiesUnit No 4, Municipal Industril EstateBapati Road, Near Navivan Soc. Circle,Grand Road (E) , Mumabi-400008MaharstraPh : 022- 23447565/23400228/66356993/94Fax : 022-66335086

Swan Solutions & Services (P) Ltd, 11 Currimji Building,19 M.N. Koli Marg, Masjid(W)Mumbai-400 009Phone: 022 61127020/23

Glodyne Technoserve Ltd.53/2476, Radheshyam,A3, Unit No. 215, Sector 1,Millennium Business ParkMahape, Navi Mumbai - 400 709.Tel No: 022 61442727

Dynacons Systems & Solutions78, Ratnajyot Industrial EstateIrla Lane, Vile Parle WestMumbai-400 056Direct: 022-5695 7423Ph :022-2671 4494 (5 Lines)Wipro Infotech Ltd.B-wing, 1st floorShah Industrial estateSaki vihar , Andheri (E)Ph : 28577820, 26323253Fax : 28577787

CDP INDIA PVT LTD               

299,Shantashram Building,Tardeo Road,Nana Chowk,Mumbai-400007

V.N Puram Marg,prakash kunz,first floor chember,mumbai 400071022-67247272

HTP SYSTEMS PVT. LTD.

901, Techniplex Park-II, 9th Flr, Goregaon East-West flyOpp. Grand Sarovar Premiere, Off. S.V.RoadGoregaon (West) Mumbai: 400 062Contact details: +91-9167970001-05022-61960900UNIQUE ENTERPRISES

103,Krishna Commercial Center,6 Udyug Nagar off, S.V Road,Goregaon ,Mumbai 40006222-2878 5154/55 Galaxy Office Automation Pvt LTDD-122/123 Steel Chambers,Plot No.514,Steel Yard,KalamboliNavi Mumbai-410218Ph-022-27425057

Pace Business Machines Pvt. Ltd.G-11/S-14, Camps Corner Apt.,Ground Floor, Near Shahad Rly. Stn.,Shahad - { West}, Kalyan - 421 103Dist: Thane, State: Maharashatra.Ph (0251)2300876/2301333/Fax (0251) 2320913.HCL Infosystems Ltd

A/107, AMARGYAN INDUSTRIAL

ESTATE, KOPHAT

OPP. TO S.T.WORKSHOP

THANE(WEST) - 400601

Maharashtra

22-2387 3744/23898943 Ext. 129

BLUECOM TECHNOLOGIES PVT. LTD.  

Note: Don't Assign Calls to HCL till further communication- Notice from Alok Panday

HELPDESK C0-ORD. & IDKishori Rane

Shilpa PatkarMark it all the Mail IDhelpdesk.mumbai@mitspl.comtechspecialist.mumbai@mitspl.commumbaisupport@mitspl.comudeet.bardhan@mitspl.com022 2526 0690/ 91Mahesh Indap- Tech+91 93231 90604

Lovina/Satishhelpdesk@svnindia.com,stores@svnindia.comsvntechsupport@svnindia.com prashant@svnindia.com

Mohini/Rekhamohini@wysetek.comrekha@wysetek.comvenkat@wysetek.comcallcentre@wysetek.com

Vibha/Vishalsupport@apl-mumbai.comvishal@apl-mumbai.com

Smitacmsasp@cms.comsparestores.bom@cms.comkisan_magar@cms.com022-28205329Parikshit Raut9324380808Call co-ordinatorLovina Mathiayshelpdesk@goapl.com,assist3@goapl.com,santosh@goapl.comhelpdesk1@goapl.com

ibmcsmbi@in.ibm.com

anjani@goapl.com

Team leaderSantosh Repale/98202 33847santosh@goapl.com4218 7777 - ext 700 / 01 / 02Almas (Normal support - Office hrs)almas@lauren.co.inhelpdesk@lauren.co.inChristy Gomes/022-67357034christy@lauren.co.in

Prasad Nair (98201 46625)

prasad970@hotmail.compra.achu@gmail.comprasad_nair27@rediffmail.com

prasad@nairbusinessmachines.comPh:022-27889639Sachin / Savita/Sudahakrserviceco@omnitechindia.comrupesh.shirgaonkar@omnitechglobal.comkamlesh@omnitechglobal.com

Savita - 9863389621Sachin - 9004665913Ms. Trupti/ Ms. Shalakahelpdesk.mumbai@avnet.comshalaka.pawar@avnet.comtrupti.pali@avnet.comCC torakesh.bhuvad@avnet.com

Joseph Nadar – 9769008834customercare@orientindia.net,josephnadar@orientindia.netjosephnadar@orientindia.netDirect: - +91-22-67158827Mobile: +91- 9769008834

Chetan/ Reenasupport@pentagon.co.in,helpdesk@pentagon.co.in22-67417550

Swati(26319702/3)

nbmpvtltd@vsnl.net

customercare@microclinic.in servicemumbai@microclinic.insupportmum@microclinic.in

Nilesh Ausaramal - 9320167423mumhelpdesk1@teamcomputers.commumhelpdesk2@teamcomputers.commumhelpdesk3@teamcomputers.com,sunilnaik@teamcomputers.com022-32408017/022-42014214/15/16/17

slcwest.bf2@teamcomputers.comAsif Usmaniasif@gtindia.netahzaz@gtindia.netTech NameAhzaz PatelPh 9322246896

Reeta/Nishasupport@swansol.comrahil@swansol.commukta@swansol.com

Anjali 9324263308anjali.deshprabhu@glodyne.comhelpdesk@glodyne.com

Dattaibm.support@dynacons.com22-66889900

minesh Jangam (9819062020)ecare@wipro.com,santoshi.nayak@wipro.comShalini.rawat@wipro.comkavitha.prashanth@wipro.comminesh.jangam@wipro.comprakash.pillai@wipro.com1800-34-55678ajay.mombharkar@wipro.comNishitha Vinay( 9900557213)nishitha.vinay@wipro.com Roshani -

techsupport@cdpindia.com,nikunj@cdpindia.com

Sharada/Komal

support@bluecom.co.inmaqsood@bluecom.co.in

Raju Jain/9867388271 (Proprietor)

022-42029999

Latha Shettycontact@uniquee.comsupport@uniquee.com

lovina / Anjani Parab4218 7777 - ext 700 / 01 / 02helpdesk@goapl.com,assist3@goapl.com Team leaderSantosh Repale/98202 33847santosh@goapl.com4218 7777 - ext 700 / 01 / 02Office AssistantAjesh Bhor/022-27425057kalamboli@goapl.comApurva 9920053973rashmib@pbmpl.comservices@pbmpl.compbmservices@vsnl.net

Ms.Reshmi

cbmgr@hcl.inTech Team leader Name (regional)

Haresh Narasinghania

9867566103

hareshn@hcl.in

SERVICE MANAGER & IDSuryakant D Sakpal/India/IBM

Mahesh Indup

9323190604

Prashant tamhaneprashant@svnindia.com9867359006

Venkatesh Pai, 9821417643 venkat@wysetek.comnilesh@wysetek.comNilesh(9870233361)rsrao@wysetek.comRao(9870009611)Vishal Shindevishal@apl-mumbai.com9833540088

Manoj Agarwalmanoj_agarwal@cms.com9324108351

Tasneem Khatri - 9833495814assist3@goapl.comsanjay@goapl.com

susakpal@in.ibm.com

techspecialist.mumbai@mitspl.com

Custome support ManagerSandeep Choudhary

4218 7777 - ext 707Ravi Palival (24/7 After office hrs)Ravi Palival - 9833816550ravi.paliwal@lauren.co.inDarwin jacob - 9967016927djacob@lauren.co.in

Prasad Nair (98201 46625)prasad970@hotmail.com

Kamleshkamlesh Sumandhkamlesh@omnitechindia.com982039899

ramakrishnan.najaraajan@avnet.com9820454798rajesh.palaye@avnet.com9920076787For 24 x7 Support - Rakesh Bhuvad – 9833636346 & Rajesh Palaye – 9920076787

Krishnan Menon -9769008816Direct: - +91-22-67158830 krishnanmenon@orientindia.net

Anslem sequeraanslem.sequiera@pentagon.co.in9820566434

sandeep@goapl.com

Kailash JoshiLevel II9313030098kailashjoshi@teamcomputers.com

First LevelAhzaz Patelahzaz@gtindia.netMobile No : 9322246896

Rahil9867508501rahil@swansol.com

Suhas Tillu9324034429suhas.tillu@glodyne.com

Satyanarayan Patnaik (93223 29707)satya@dynacons.com022-5695 7423

Sanjay - 09821556186sanjay.gothivrekar@wipro.comajay.mombharkar@wipro.comminesh.jangam@wipro.com

Deepaish Patil-9967072607Service-Supv@htpindia.com

9821993033

Vinee Gadiavineet@goapl.com Manisha More manisha@goapl.com,

Rohit Agrwal - 9819234084

Director/Manager Name (National support manager)

Mr. M. Krishnan

krishnan@hcl.in9980080154

Rollwyn Dsouza rollwyn@uniquee.com 

ESCALATION LEVEL, (M)#, IDSujit Parulekarpsujit@in.ibm.com

Udeet U. Bardhanudeet.bardhan@mitspl.com91 99603 66602

Mr. Vishwanath Nayak (98672 90576)nayak_v@svnmumbai.com

Rajesh Mathkar, 9821142507rajesh@wysetek.com

M.M Nerurakarmmn@apl-mumbai.com

Harish Nairharish_nair@cms.com (9920706464)

Sanjay Patodiasanjay@goapl.com

9322711283

vineet Gadiavineet@goapl.com93201819254218 7777 - ext 719

Hemant Yalgutkar hemant@lauren.co.inhemant@lauren.co.in9920756239

Rajesh Bhosalerajesh@ominitechindia.com921894315Avinash Pitaleavinash@omnitechindia.com9322951002

Naresh Desainaresh.desai@avnet.com

Rajesh Savla -9769008819Direct: - +91-22-67158831 rajeshsavla@orientindia.net

Fernando Faleiro fernando.faleiro@pentagon.co.in.98212699636741 7568

Diwakar Khatri (98199 31704)diwakar@microclinic.in

Devendran NadarLevel IIIdevendran.n@teamcomputers.com9321861302022-33016233

Aneesahmed M.Kagzianees@gtindia.netMobile : 9820039974

kamal (9821313196)kamal@swansol.com

Devayani Sarnaik- 93242 63399 / 66963333divvyani@glodyne.com

Dharmesh (98201 51566)dharmesh@dynacons.com

Sanjay - 09821556186sanjay.gothivrekar@wipro.com

Daljeet SinghService-mgr@htpindia.com022-42029999/9867001832

Vinee Gadiavineet@goapl.com Manisha More manisha@goapl.com,

Nitin(98200 53973)pbm@bom8.vsnl.net.inVivek (98210 62163)

First Level Escalation

Haresh Narasinghania

hareshn@hcl.in9867566103

Second Level Escalation

KG Rajagopal

kgr@hcl.in9867566052

ESP/WSP/WSA Location Zone Code Name & Address

IBM Regional Office IBM Pune IBM India Private Limited

TPO, Tower B,S.No. 19/A/2A/1/2,

Next to DON BOSCO High School

off airport road Yerwada

Pune - 411006

Board no.020 40115000

Fax.No.020 40116023

Direct No. 020 40117274

ESP Pune RVA0755 Maitreyee I.T.Services

105, Gulmohar Center Point,

1st Flr. Vadgaonsheri, Pune 411 014

Don't assign any warranty PC calls Tel: 91-20-3052 3028/ 29/ 78

Till Further Communication TeleFax: 91-20-2663 0007

From Nagesh Escalation Matrix for MRR Calls

Calls & Update related Queries: Deepali Yadav

Stores & Stock related Queries: Mousuf Chiniwar

Escalations To: Udeet U. Bardhan

ASP Pune ASPP047 Wysetek Systems Technologies Pvt Ltd

305, Sahil Arcade, Shivaji Nagar

JM Road, Pune -411005

Maharastra

Ph : 020-66207142/43

Fax : 020-66207142

WSP Pune ASPP017 Monarch Technologies (Pune) P Ltd.

1, Infinity,

129/132, Law college Road

Do not Assign Any calls Pune 411 004

28.04.2011 Ph.(020) 25424560 /61

WSP Pune ASPP003 CMS Info Sytems

Unit No.24, Electronic Sadan,

No.11, MIDC, Bhosari Industrial Area,

Pune- 411 026

Phone : (020) 27129961, 27120506

(020) 27119461

Fax (020)2792622

WSP Pune ASPP007 Ontrack Solutions Pvt. Ltd.

A-103, 1st Floor, Choice Apartments

38, Sasson Rd.,

Pune - 411 001.

Phone :(020) 26119401 / 26119431

Fax (020) 4026985

WSP Pune ASPP008 Orion Enterprises

272/10, Parth Complex,

Off LBS Road,

Navipeth,

Pune - 411 030

Phone : (020) 24336565/24320709

Fax : (020)24335369

WSP Pune ASPP010 Wipro Information Tech

3rd Floor, Bhosale Heights

1195/5 FC Road, Pune

Calls Ph (020) 25533381/25535659

Fax (020) 25535401

Partner has been Toll Free No -18003455678

de-certified

WSP Pune ASPP015 Cdot systems

41/5, Chinar Apts, Flat # 2

Tarate colony Off Karve Road

Erandwane, Kothrud

Pune

Ph (020) 56614515/ 25412211/25444948

Fax (020) 25450318

WSP Pune ASPP020 GALAXY OFFICE AUTOMATION PVT LTD

F118, Ashoka Mall, Opp. Sun & Sand Hotel

Bund Garden Road,

Pune - 411 001

020-3254 4520

Fax no.020-26054733

WSP Pune ASPP046 HCL Infosystems Ltd

201-208, Akshay Complex

Dhole Patil Road

Behind Hote Regency

PUNE - 411 001

Maharashtra

WSP Sangli ASPP019 Veetrag Computers

Blk NO 1-2., Siddhivinayak Complex

Near Tata Petrol Pump Guest House

Sangli-416416

Ph 0233-2670798,2672320

WSP Sangli ASPP416 V G Computers

Venkatesh Senate, Pushparaj chowk

Sangli-Miraj Road,Sangli-416416

Ph : 0233-2376684,2372793,2322792,

Fax : (0233)-6601302

Please do not assign the 

Start assigning calls from 07/06/2011

Note: Don't Assign Calls to HCL till further communication- Notice from Alok Panday

DO NOT ASSIGN ANY CALLS TILL FURTHER

NOTICE

WSP Nashik ASPP011 Alphabetics Business Machines

Kamal Apartment, Ground Floor

Opp. Telephone Exchange, Canada Corner,

Sharanpur Road

Nasik- 422002

Phone : (0253)2342586/2341986

Fax : (0253)2315686WSP Nashik ASP1450 WYSETEK SYSTEMS TECH PVT LTD

JANKI BUNGLOW, PLOT NO 23, Assign Onlly MA ca SHRAM-SNEH HOUSING SOCIETY,

BEHIND GREEN PARK ROW HOUSE, SHANTI NAGAR,

MAKHAMALABAD,NASIK- 422003.

WSP Nashik ASPP401 MINITEK SYSTEMS (INDIA) PVT. LTD.

Shop No. 1, Atreya Apartment, Mahatma Nagar, Nashik - 422 007253-2350 442/6629325/9890914670

WSP Nashik ASPP502 RACCA INFOTECH PVT LTD

C-WING ALCO MARKET OPP STATE BANK CHOWK RAJIVNAGAR NASHIK - 442200253 - 2394513 , 2395513

ASP Aurangabad ASP0440 MITSPL C/O Expert Solutionsshop no. 103/104, c/o planet sagana,

Aurangabad-Pin-431001Phone : (0240) 6600266/9225246854helpdesk@expertgs.com

WSP Aurangabad ASPP012 Expert Solutions (I) Pvt. Ltd.

No. 16-18, Software technology Parks of India,Opposite ESIC Hospital,Chikalthana, Aurangabad 431001.Phone: 0240-6600265/6600261Fax-6600245

ASP Kolhapur ASP1048 MITSPL C/o Master servicesShrikrupa 2000 E

Rajarampuri 8th lane

Kolhapur-411 008

Ph (0231) 2520554

Fax (0231) 2533386

WSP Kolhapur ASPP014 Master services

Shrikrupa 2000 E

Rajarampuri 8th lane

Kolhapur-411 008

Ph (0231) 2520554

Fax (0231) 2533386

WSP Nagpur ASP0310 Micron ServicesMicron House,Next to Hotel Midland,

Do not assign any calls from 07.07.11

rd.

Central Avenue,Nagpur - 18Phone : (0712)2726134, 2726135Fax : (0712)2725607

WSP Nagpur ASP0510 Tech Pacific India Ltd 154-167, Rajat Sankul, Opp. S. T. Stand Ganeshpeth, Nagpur - 440018 0712-3259456

WSP Jalgaon ASPP603 INDU COMPUTERS

Indu Computers, Mahavir Chamber , Jaikisanwadi , Jalgaon-4250010257-2224600, 09325125832 , 09422775787

WSP AKOLA ASP1440 WYSETEK SYSTEMS TECH PVT LTDSITARAM BHAVAN, 1ST FLOOR,

Assign Onlly MA ca RAJPUTPURA,CHITRA CHOWK,AKOLA – 444001

ASP Goa ASPP048 Wysetek System Technologies Pvt Ltd107, Nova- Cidade Complex , Ist Floor Alto Porvoim, Goa-403521GoaPh:022-66662727Board Line:0832-6631942Fax:0832-6631942

ASP Goa ASP0345 Info Services

Kamat Towers Premises

2nd Floor, Kamat towers, Patto Plazao

Panaji, Goa-403001

9923313728WSP Goa ASP0350 Redington India Limited

409, Citicenter, Patpo PlazaPanaji, Goa - 403001Ph: (0832) 2438775/6

WSP Goa ASP0500 Tech Pacific India Ltd (ASP0500)Tech Pacific India LtdMahalaxmi Niwas,2nd Floor,Plot No.M-10,Opp.Ghavnekar's Nursing Home,Chindivala's Colony,St.Inez Punjim,Goa - 403002Ph - 0832 - 3253015/2421564

WSP Bhavnagar ASPP704 THAKUR TURNKEY SERVICES PVT LTD.

14-16, Parag Appt., Nr. Inarco Ltd., Meghani Circle Road, Bhavnagar – 364 0010278 2516 410, 300 1318, 300 1418,252 1013, 300 1218, 329 4200

Do not assign any calls from 07.07.11

Do not assign any calls from 07.07.11

HELPDESK C0-ORD. & ID

Shailendra Bankar

shabanka@in.ibm.com

Meenakshi Suryavanshi

To ---To all the below given ID

helpdesk.pune@mitspl.com

punesupport@mitspl.com

udeet.bardhan@mitspl.comstores.pune@mitspl.com,punesupport@mitspl.comtechspecialist.pune@mitspl.comMark it all the Mail ID

Manisha Mane

manisha@wysetek.com

partha@wysetek.comsupport.pun@wysetek.com

Ms Vinita Dikshit

service@monarchtechnologies.com

Vinita@monarchtechnologies.com

raghavendra@monarchtechnologies.com

aniruddha@monarchtechnologies.com

Vora/Vishwas (9970964804)

Vikram

Vikram.Kalokhe@Avnet.com

9923385663

Sujit

stores.pune@cms.com

orion1@vsnl.com

engineer.lenovo@capgemini.comMr.Ganesh - 9552589294

Ajit/Anantaecare@wipro.com,santoshi.nayak@wipro.comajit.chavan@wipro.com

prakash.pillai@wipro.com

Nishitha Vinay(9900557213)

nishitha.vinay@wipro.com

Ashwini

Ashwini.m@cdotsystems.com

Bharti Pawar

020-3254 4520pune@goapl.comBranch head

Harish Bhatia/9373046660

020 3252 5134

Subratocbopun@hcl.inTech Team leader Name (regional)

Manoj Patil

9096374447manoj.patil@hcl/in

chandrakant

9373898086

service@veetragcomputers.comsunilbhosale@veetragcomputers.comSnehal Bhosale (Call Co-ordinator)info@vgcomputers.orgdilip@vgcomputers.org0233-23227793

demandspune@wipro.com

c-dot@eth.net

Sandeepsupport@abmpl.com,abmplnsk@gmail.comsandeep@abmpl.com,abhay@abmpl.com9225145892

Sanjay Karmalkar-9326184288sanjaykarmalkar@wysetek.commanisha@wysetek.com

Ravi Barhate9890914670eg_service@hotmail.com,vinod@miniteksystems.com

Sharada SERVICES@RACCAINFOTECH.COMADHAR@RACCAINFOTECH.COM

Sanjay Bohare(9225246858)sanjayb@expertgs.com,helpdesk@expertgs.com

Priya Nathani

helpdesk@expertgs.com

sanjayb@expertgs.com

anilk@expertgs.com

Anil Kale-9225246825

0240-6600265

Somnath (98225-33663)

services@masterservices.co.in

masterservices.kolhapur@gmail.com

Somnath (98225-33663)

services@masterservices.co.in

masterservices.kolhapur@gmail.com

nanda (9325820784)rajni@micronconnect.combajaj@micronconnect.com

engr1@epsonindia.comsales@micronconnect.com

RAJU CHINNOREjaytirth.s@ingrammicro.co.inservice.nagpur@ingrammicro.co.inRaju.c@ingrammicro.co.inKIRAN SONAR 9423975987inducomputer@dataone.in,inducomputer@rediffmail.comManisha Manemanisha@wysetek.com

Partha Sarkar-9225500395partha@wysetek.comPratiksha Naiksupport.goa@wysetek.com,Pratiksha@wysetek.com0832-6631942

Arul - 8971477739

amin.thab007@gmail.com

Saritha / Ashok (9422450285)servgoa@redington.co.innationalcc.pc@redington.co.in

Jaytirth Shindejaytirth.s@ingrammicro.co.inMobile - 09881218040

Opp.Ghavnekar's Nursing Home,Chindivala's Colony,

Himnashu -09925040105

14-16, Parag Appt., Nr. Inarco Ltd., Meghani Circlehimanshu@thakurpl.comh_raja@in.com

helpdeskblr@ibmesp.com 

SERVICE MANAGER & ID ESCALATION LEVEL, (M)#, ID

Nagashetty G Prachande Gorky Vishnoinagprach@in.ibm.com vgorky@in.ibm.com9850834858 9890360303

Udeet Bardhan Mr. Uttam K Bardhan

9960366602 9860037104

udeet.bardhan@mitspl.com

Santosh Kashid

020 30523029/ 78 9763 3298 41

Deepali Yadav

020 30523029/ 78

techspecialist.pune@mitspl.com Rajesh Mathkar

Tech Name rajesh@wystek.com

Partha Sarkar 022-66662727

9225500395

Aniruddha Menavlikar Aniruddha Menavlikar

aniruddha@monarchtechnologies.com aniruddha@monarchtechnologies.com

9890047232 9890047232

Vora (30688176/5) Nilesh Chachad

niranjan_vora@cms.com nilesh_chachad@cms.com

Vikram Tarang Daptardar, 9822023925

Vikram.Kalokhe@Avnet.com tdaptardar@ontrackin.com

020 26123618

Madhav Diwanji, 9822024459 Madhav Diwanji, 9822024459

orion1@vsnl.com orion1@vsnl.com

 Tech Specialist Pune

Sameer Kale Sameer Kalesameer.kale@wipro.com sameer.kale@wipro.com

Sharma(98900 40059) Rajeev Phatdare (98900 00066)

Harish Bhatia/9373046660

020 3252 5134

Director/Manager Name (National support manager) First Level Escalation

Mr. M. Krishnan Manoj Patilkrishnan@hcl.in manoj.patil@hcl.in9980080154 9096374447

Second Level Escalation

Sabu PaulSabupaul@hcl.in

9422030964

Mr. Sunil Bhosale Mr.Sunil Bhosale (9372141352)

0233-2672320 sunilbhosale@veetragcomputers.com

Praveen Naik (9373898098)

Mr. Milind Shah Mr.Bhavesh Ramesh Shah

9890000153

c-dot@eth.net

praveen@veetragcomputers.com

bhavesh@vgcomputers.org

Abhay Vadgaonkar

abhay@abmpl.com

Manisha Manemanisha@wysetek.com rajesh@wystek.com

022-66662727Partha Sarkar-9225500395partha@wysetek.com

Vinod Mane (Manager)vinod@miniteksystems.com9370696718

Service Dept. Head Asst. Manager

Sanjay Bohare Debasish Gupta

9225246858 9225246816

sanjayb@expertgs.com debasishg@expertgs.com

Udeet Bardhan Mr. Uttam K Bardhan

9960366602 9860037104

udeet.bardhan@mitspl.com

Udeet Bardhan Sachin Kulkarni (98225-33173)

9960366602 sachinkulkarni@rediffmail.com

udeet.bardhan@mitspl.com

Rajani (9822201676) Chandar Bajajrajni@micronconnect.com bajaj@micronconnect.com

9823029141

 Rajesh Mathkar

PAWAN NATH Rahul Kulkaraniinducomputer@dataone.in 94201088338055866595 inducomputer@rediffmail.com

rajesh@wystek.com022-66662727

Yogesh Redkar Mr.Rajesh Mathkaryogeshredkar@wysetek.com rajesh@wystek.com9823225118 022-66662727

Rrkamat (9326107028) Lakshmirrkamat@redigton.co.in nationalcc.pc@redington.co.in

Jaytirth Shindejaytirth.s@ingrammicro.co.inMobile - 09881218040

 Rajesh Mathkar

Manager Sales & Support

Atul Joshi

9225246868

atulj@expertgs.com

ESP/WSP/WSA LOCATION Zone codeNAME & POSTAL ADDRESSIBM Regional Offic IBM Ahmedabad IBM India Private Limited

2nd Floor Chandan HouseOpp PantaloonsMithakhali Six RoadAhmedabad-380 006, INDIA.Ph:+91-79-66069554

ESP Ahmedabad ASA0050 SVN Systems Technologies308, Shital Varsha 5,Near. Shivaranjani Cross RoadSatellite,Ahmedabad- 380015.

MRR Mouse call Escalation MatrixNehal Vyashelpdeskahmedabad@svnmumbai.comPhe: 09824452114

WSP Ahmedabad ASA0020 Ontrack Solutions Pvt. Ltd.903, Sakar - V, behind Natraj cinemaOff Ashram Rd,Ahmedabad - 380 009Ph (079) 26586556/7/8Fax (079) 26586558

WSP Ahmedabad ASA0040 Silvertouch Technologies Ltd2nd Floor, SaffronNr. Panchwati CircleAhmedabad – 380 006Ph (079) 2640 4586 / 2656 3158Fax (079) 2656 1624

WSP Ahmedabad ASA0130 CMS Info Sytemsvision house

Note: Don’t assign any calls 03-pravin colonytill further confirmation Near-Navrangpura Bus stand

Ahmedabad 380006Ph: 079-40221230

WSP Ahmedabad ASA0160 Orient Technologies Pvt Ltd711, Shiromani, Complex,Nehrunagar, Satellite,AhmedabadPin Code.380015PH 079-30617547/8/9 / 079-26752025

WSP Ahmedabad ASA0170 S. Kumar computers S. Kumar houseGulbai TekraAhmedabad.Tel # - 079-26306143 , 26306215 , 26300297.

ASP Surat ASA1360 SVN Systems C/O INNOVATIVE TELECOM & SOFTO-21/22, Kanaknidhi Complex,

Assign SO & MA Calls OnlOpp. Gandhi Smruti Bhavan, Timaliawad, Surat

Ph (0261) 2461920/2461926Fax ( 0261) 2461902

WSP Surat ASA0110 Innovative Telecom & Softwares Pvt LtdO-21/22, Kanaknidhi Complex, Opp. Gandhi Smruti Bhavan, Timaliawad, SuratPh (0261) 2461920/2461926Fax ( 0261) 2461902

WSP Surat ASA0180 Micro-Hard Computers 320, Golden Point Building, Nr. Hotel Park Inn, Ring RdSurat - 395002PH 0261-24552280FAX NO 0261-2470280

ASP Baroda(Vadodara ASA0330 SVN Systems C/O Auroma001, puja upvan-1 89, dhananjay society,

Assign SO & MA Calls Onlnear akhota stadium, vadodara-390 020Ph 0265-23431909227104056, 9714713356

WSP Baroda ASA0060 Auroma89,Dhananjay SocietyAkotaBaroda - 390 019Ph 0265-2343190

WSP Vapi ASA0018 Innovative telecom & software Pvt. Ltd219, Govinda complex, GIDC char rastaNational highway # 8, Vapi - 396195Gujrat.Landline/Telefax #- 0260-2401962

ASP RAJKOT ASA0770 SVN SYSTEMS C/O DELTA SYSTEM & PERIPHERALSILVER CHAMBER, TAGORE ROAD

Assign SO & MA Calls OnlRAJKOT-360 002. PHONE NO:- 09824212779, 0281-2468192 FAX-0281-2463440

WSP Rajkot ASA0210 Delta Systems & Peripherals336/337/338,Silver ChambersTagore Road,RAJKOTGujratPh 0281-2468192Fax 0281-2463440

ASP NAVSARI ASA0660 SVN Systems Tec C/O MICROHARD COMPUTERSLG-1/2, FOUNTAIN PLAZA,NR.

Assign SO & MA Calls OnlLAXMI CINEMAGIC, FUWARA,NAVSARI -396445

WSP Jamnagar ASA0780 Binary Systems Pvt. Ltd.Ground Floor, Shop no.:22, Mondern market,

Near amber cinema, Jamnagar - 3610080288-3200421/0288-2556829

HELPDESK C0-ORD. & IDPranav Shahpranshah@in.ibm.com079 - 66069554

Mr. Nehal Vyas helpdeskahmedabad@svnindia.comsvntechsupport@svnindia.comMobile No: 09824452114Milin Brhmakshatriya9426039394Prashantprashant@svnmumbai.com

Kelvin Patadia (9979867700)kelvin.patadia@avnet.compravin.parmar@avnet.com

Pravin Parmar (9909011078)

Pinky Patel (079 26404586)service@silvertouch.comsachin@silvertouch.com

Pankaj079-40221230

asp_ahmedabad@cms.com

Primaryotplahm@gmail.com,helpdskahm@orientindia.net,vipulpatel@orientindia.neSecondaryvipulpatel1976@gmail.com,vipulpatel@orientindia.net

Vandana Jadhavsupport@skumarglobal.comnmevada@skumarglobal.com

Sabiha(98796 12705)support@innosoftel.comsupport@innovative.co.in

Sabiha(98796 12705)support@innovative.co.inmihir@innovative.co.insabiha@innovative.co.in

Shailesh DhimmarPH NO 09824751655support@microhard.inshailesh@microhard.in

Pratik Gohilservices@auromaindia.cominfo@auromaindia.comservices_auroma@yahoo.co.in971471335700%

Pratik Gohilservices@auromaindia.cominfo@auromaindia.comservices_auroma@yahoo.co.in

Satish Patel((Mob :- 09879612701)

supportvapi@innosoftel.com,satish@innovative.co.in

BHAVESH AJMERA(09824212779)info@deltaperi.com,services@deltaperi.com

BHAVYANG PATWARI (93276 26836)services@deltaperi.com

Hiteshbhai (9824751656)hitesh@microhard.in

Mahendra.N.Sagathia9879778528

binaryjamservices@gmail.combinaryjam@gmail.com

SERVICE MANAGER & ID ESCALATION LEVEL, (M)#, IDnagprach@in.ibm.com Gorky Vishnoi Nagashetty G Prachande vgorky@in.ibm.comDirect Tel. No. 020 - 40116745. Ext - 16745.Cell No. 9850834858

Mr. Prashant Tahme Mr. Prashant Tahmeprashant@svnmumbai.com prashant@svnmumbai.com9867359006 9867359006

Kelvin Patadia Ranjeet Thadathilkelvin.patadia@avnet.com ranjeet.thadathil@avnet.comMobile # 9979867700

Manoj Patel Jignesh Patelmanoj@silvertouch.com jignesh@silvertouch.com +91 98795 17159 9825034159

Kanan Ashok Nakum9377023874 9377773616

kanan_adajania@cms.com askok_nakum@cms.com

Vipul Patel Vipul PatelVipul Patel (93777-67751) 9377767751

vipulpatel1976@orientindia.net

Hardik/Nimish Hardik/Nimishnmevada@skumarglobal.com nmevada@skumarglobal.com9825014946 9825014946hardik@skumarglobal.com hardik@skumarglobal.com9879533736 9879533736Mihir Chawla 98251-11621 Mihir Chawla 98251-11621mihir@innosoftel.com mihir@innosoftel.com

Mihir Chawla 98251-11621 Mihir Chawla 98251-11621

Bhavesh Rathod Shailesh Dhimmarbhavesh@microhard.in PH NO 098247516559824110542 support@microhard.in

Bhavesh Rathodbhavesh@microhard.in9824110542

Biney Mehta 92271 04056info@auromaindia.comauroma@satyam.net.in9714713356

Biney Mehta 92271 04056info@auromaindia.comauroma@satyam.net.in9714713356

BHAVYANG PATWARI Bhavesh Ajmera 098242 49557 info@deltaperi.comservices@deltaperi.com 9824212779

Bhavesh Rathod Shailesh Dhimmarbhavesh@microhard.in PH NO 098247516559824110542 support@microhard.in

Jasmin Kamdar (Proprietor)9898059164

mihir@innosoftel.com mihir@innosoftel.com

binaryjam@gmail.com

ok

ok

okranjeet.thadathil@avnet.com

okjignesh@silvertouch.com

Hitesh Sojitra9328010295

hitesh_sojitra@.cms.com

okok

vipulpatel1976@orientindia.net

oknmevada@skumarglobal.com

ok

ok

ok

ok

ok

ok

ok

Region States Coverd Location Zone Code

Ahmedabad

Ahmedabad

Ahmedabad ASA0190

Ahmedabad ASA0050

Ahmedabad ASA0160

Gujrat

Surat ASA0110

Rajkot ASA0220

Baroda ASA0230

Bangalore

Bangalore

Do not assign tp calls till further communication

Bangalore

Bangalore

ForInternal EmployeesOnly

Bangalore

SEZ users

Bangalore RVA0667

Assign only INTEL calls

Bangalore ASB0050

Bangalore ASB0070

Bangalore ASB1951

Mangalore ASB0370

only For

Do not assign any calls from 22/06/2011 till further

communication

Bangalore

Karnataka Mangalore ASB0540

Manipal ASB0810

Mysore ASB0390

Ananthpur ASB0380

Belgaum ASB0300

Hubli ASB0360

Chennai

ChennaiAsiign blow customer callsTo TRC onlyTCS RBSCTS ABBNOKIA PfizerChennai

Internal EmployeesOnlyChennai RVA0751

For

Do not assign any TP calls till further notice

Chennai

Chennai ASC0040

Chennai ASC0050Tamil Nadu

from 09/06/2011

Chennai ASC1020

Madurai ASC0270

Coimbatore ASC0510

PONDICHERRY ASC0933

Cochin ASC0500

Kerala Cochin ASC1010

Trivandrum ASC0600

Do not assign any TP calls till further notice

Start assigning TP calls other than CTS and VIT

Chennai

Do not assign any Calls

Trivandrum ASC0530

Delhi

Delhi

DelhiDelhi ASD0630

Delhi ASD0230

Gurgaon

Haryana

FARIDABAD ASD1080

Noida ASD0540

Assign Noida onsitecalls To Delhi TRC

Noida ASD0450

ALL AMEX CALLS TO BE ASSIGNED

Delhi

Assign Gaziabad calls also31-03-2011Noida ASD0770

Assign only Amity Sites calls

Uttar Pradesh Ghaziabad ASD1010Do not assign any Calls31-03-2011Assign calls to MS NoidaLucknow ASD0500

Lucknow ASD0750

Lucknow ASD0780

Assign only Amity Sites calls

Meerut ASD0680

Gorakhpur ASD1240

Chandigarh ASD0520Jammu's call assigned to Ingram chandigarh only

Chandigarh ASD0310

Punjab

Delhi

Ludhiyana ASD0410

Jaipur ASD0510

Rajastan

Dehradun ASD0490

Uttarakhand

Indore ASD0530

Indore ASD1190Madhya Pradesh

Srinagar ASD1300Jammu & Kashmir

Jammu's call assigned to Ingram chandigarh only

Hyderabad

Hyderabad

Hyderabad

Internal EmployeesOnly

For

Hyderabad

Hyderabad ASH0110Andra Pradesh

HYDERABAD ASH0870

Vishakapatnam ASH0210

Vijayawada ASH0220

Jamshedpur

Jamshedpur

Jamshedpur

Kolkata

Kolkata

Kolkata

West Bengal Internal EmployeesOnlyKolkata ASK0500

For

Kolkata

Kolkata ASK0290assign only calls logged by Wizerassign if customer demands

Durgapur ASK1050

Raipur ASK0380

ASSIGN CCIR CALLS ONLY

IF THE CUSTOMER PREFERRED

AFTER THE APPROVAL FROM VINIL

Raipur ASK0490Chhattisgarh

Guwahati ASK0410

Assam

Bhubaneshwar ASK0400

Bhubaneshwar ASK1030

BERHAMPUR ASK0640

Orissa

Rourkela ASK1010

Patna ASK0330

Kolkata

Note: Do not assign LENOVO WARRANTY CALLS till fruther communication

Bihar Assign only IBM MA CallsPatna ASK1020

Ranchi ASK1160

Jharkhand Assign only On-site TPRC calls

Assign all TATA CUMMINS Callsfrom today (09.11.10) onwards

Mumbai

Mumbai

Assign TCS & Saint Gobain callsTO IBM TPRC ONLY8/3/2011

Mumbai ASM0060

Mumbai ASM0090Do Not Assign

Maharashtra HSBC calls to Galaxy& assign to TRC

Assign TCS to IBM TPRC ONLY8/3/2011

Mumbai ASM0190

Mumbai ASM1040

Assign only MA Desktop & Thinkpad 

Mumbai

ASSIGN J & J CALLS

Mumbai ASM1010

Mumbai ASM1020

Mumbai ASM1930

Pune

Pune

Assign All TCS Calls to TRC17/03/2011

Pune ASPP045

Assign all Amdocs calls17/03/2011

Pune ASPP020

Start assigning calls from 07/06/2011

Pune ASPP017Maharashtra

Do not Assign Any calls

28.04.2011

Pune ASPP008

Pune

Nagpur ASP0510

Nasik ASPP011

Goa ASP0500

GOA

Call Assigning StatusIBM India Private LimitedTitanium,Unit 1- Ground Floor, Corporate Road, Near Prahladnagar Garden,Satellite, AHMEDABAD - 380015PH:079 - 66069555 & 66069567.Mr.Anshuman Shroff - 9824002928anshu.shroff@in.ibm.comIngram Micro India Limited(Tech Pacific India L328 Patel Avenue,Near Gurudwara,S.G.Road,Ahmedabad-380054Phone:26857570,40203572/30178141/service.ahmedabad@ingrammicro.co.inGulam(Eng)-Ph no: 30178142Bhavesh 30178143 ,Farsheed-9920351100SVN Systems Technologies308, Shital Varsha 5,Near. Shivaranjani Cross RoadSatellite,Ahmedabad- 380015.

Orient Technologies Pvt Ltd711, Shiromani, Complex,Nehrunagar, Satellite,AhmedabadPin Code.380015PH 079-30617547/8/9 / 079-26752025Innovative Telecom & Softwares Pvt LtdO-21/22, Kanaknidhi Complex, Opp. Gandhi Smruti Bhavan, Timaliawad, SuratPh (0261) 2461920/2461926Fax ( 0261) 2461902Silvertouch Infotech Pvt Ltd202, Shilp TowerGodown Road, Nr

Gujarat91-281-3015199Silvertouch Infotech Pvt LtdA-130 Rajlaxmi Complex, Old Padara roadNr ABS Tower Baroda, Gujrat India. 390007 0265-2340893

IBM India Private LimitedSubramanya Arcade, Ground Floor12, Bannerghatta RoadBangalore - 29Direct Nos : 080- 40683581/83579/83577/83578/83

Tagor- Road,  Rajkot, Gujrat , India. 360002

Swetha/Chandrakalaswholla1@in.ibm.com / chandra.kala@in.ibm.comIBM India Private Limited (EGL)EGL A blockGround Floor - Cafeteria, Near GymBangaloreCoordinator - Vidhya KulkarniRoysten Adarsh Serrao, (Customer support Engineer)roserrao@in.ibm.comContact No:080-41777300, 41777177IBM India Private Limited (Manyata)Ground Floor G1/BlockManyata Embassy Business Park,Rachenahalli, Nagawara, Outer Ring Road,Bangalore. Karnataka 560 045Ph: 28030498 and 28030499 pramoraj@in.ibm.comInfo ServicesNo.505-07,4th Floor,Oxford houseRustam Bagh Main Road,Old Airport RoadBangalore - 17Board num : 4350505043505006 / 43505005 , Ext : 222,223,224,225Frontier Business Systems (P) Ltd.No. 3, Wood Street Ashok Nagar Bangalore - 560 025www.frontier.in Phone (Board) 80-44229191 /44229231Fax: 80-44229192 New Wave Computing Pvt. Ltd.611,2nd and 3rd Floor, 80 ft Road,6th Block, KoramangalaBangalore- 560 034Ph (080)25504607/5110 5694Fax (080)2990592ORIENT TECHNOLOGIES PVT LTDNo.6/4, 1st Floor, Cantonment Railway Station Road, Bangalore-560051080 2530 8893/8894/8895

INFO SERVICES No 19 , 23, II nd Floor ,Emkay ' s Shalimar

Ph 9448306727Prashanta (99457 15946) EscalationsMS.DHANALAKSHMI

080-25202839/25267268

Kankanady , Mangalore -575002

FRONTIER BUSINESS SYSTEMS#C5,CITY GATE,1ST FLOOR,KADRI TOOL GATE,

MANGALORE,575002

9844305512/9844305512

FRONTIER BUSINESS SYSTEMS# 006 college of Nursing Old MAHE Building,Manipal-576104-UDUPI DISTPho No - 0820-29-22906 OR 0820- 4290405Vel murugan -98442 44204ARJUN CHRISTOPHER- 9964668489

INFO SERVICES Door No: 118, 4th Cross,2nd stage Gangotri layout,maruti temple roadMysore 570009Ph 9886623561Prashanta (99457 15946) EscalationsINFO SERVICES D.NO: 7/9333-A (UPSTAIRS), Ramnatha nagar, annathpurAnnathpur 515001Ph 9441445037Prashanta (99457 15946) EscalationsINFO SERVICES C/o Suresh Patil, plot# 62, Scheme# 51,near Hanuman Temple, pipeline rdVinayak nagar, Belgaum-590006PH: 0831-2400238Prashanta (99457 15946) EscalationsINFO SERVICES MATHAD CORNER,Shop NO - G3,parswadi cross, bangari main road ,Hubli 580023Prashanta (99457 15946) Escalations

IBM India Private LimitedIBM Towers, 222,TTK RoadAlwarpet, Chennai-18Board Nos 044-43952078/2091

Fax: 24661712IBM India Private LimitedDLF IT Park – Tower 7A Wing 3rd Floor Shivaji Gardens,Ramapuram, Chennai – 600089,Ph No : 22723952Karthick.MInfo servicesPlot No: 1872,26th Street,I Block,

karthick.m@in.ibm.com 

Thiruvalluvar Kudiyiruppu,Anna Nagar WestChennai-600 040.Ph : 044-43543701 / 43453700/ 99400 40655

Frontier Business Systems (P) LtdWoodhead Centre,#23,Sivaganga RoadNungambakkamChennai 600 034.Ph (044) 42011100 Fax (044) 28235185New Wave Computing Pvt. Ltd.2nd Floor, # 33, (old No. 16),Prestige Point, Haddows RoadChennai- 600 006Ph (044) 28312146/47/48Fax (044)- 28312149

No15,PUSHPA NAGAR 2ND ST,Nangam baccam,CHENNAI :-600 034044- 42068316 / 17

Vectra Computer Solution41, Ist Floor, North Veli Street,Madurai- 625 001Ph : 0452 2350811/2350812/5370811Telefax : 0452 2350812Tech Pacific India LtdNo. 68, WEST PONNURANGAM ROADR.S.PURAM, COIMBATORE - 641 002.PH 0422 - 3018555/98415- 89302/0422 - 3018559Fax No – 0422 - 3018560TECHMAC INNOVATORS #24, 6th CROSS STREET,KURUNJI NAGAR, LAWSPET,PONDICHERRY - 605008.0413-2255249Tech Pacific India LtdCC53/1411 A,Cheruperambath Road,Kadavanthara, Kadavanthara | Kochi - 682 020Phone: 0484- 3027522/7520

Colton House, Bank Road, Kaloor0484-4085800 -Anoop-9961487022

Tech Pacific India LtdTC/12/466 (2), Uthradom,Plamood-Thekkumood Roa

ROX TRADING & SYSTEMS PVT LTD   

COMPU MOBILES                   

Pattom P.O, Trivendrum – 695004PH 0471-6572204,0471-2306691Info ServicesTC 24 / 466 (6)Opp. Yatri NivasModel High School Road,Thychadu,Trivandrum-695 014-KeralaPh - 0471 - 2334548

IBM India Private LimitedFirst Floor, BirlaTowers25, Barakhamba RoadConnaught Place, New DelhiNew Delhi-110001Ph 011-43680547,43680575,43680546,43680549Neha Sharmabhattneha.bhatt@in.ibm.comCache Technologies208 Siddrath Building96 Nehru PlaceNew Delhi-19Ph: 65662884,65662885, 26470277,26227898Fax:46535309Techpark India Pvt. Ltd.Techpark India Pvt Ltd. A-247 Okhla Phase-1,New Delhi-110020.Ph (011) 40570016, 17,18, 19Board +91 1140570000

IBM India Private LimitedDLF, Village SilokheraNational Highway No 8. Sector 30Gurgaon0124-4053288.2834151,2834151,Fax # 0124-2382478Ravinder Pal 1/India/Contr/IBM, Ravinder Pal

DIGITECH SERVICES PVT LTDFF-7,SCO,100-101,NEAR ICICIBANK,COMMERCIEAL CENTER SECTOR-16,FARIDABAD-121002,HARIYANA0129-4073326/4073328

Tech Pacific India LtdD44, 1st FloorNear Nirula’s Hotel,Sector # 2,Noida – 201301Ph No:0120-2534787 / 3218010/9920351100

M S COMPSERVE PVT. LTD

#E4/11,FIRST FLOOR,SHOPPING COMPLEX,SECTOR 56,NOIDA-201301Pho No – 0120 423 6799Intarvo Technologies LimitedC-32, First Floor, Sector-2, NOIDA0120-4318632Uttar Pradesh

343 Ambedkar Road , Opposite Shipra Hotel , Ghaziabad , 2010010120-2790040 / 9717296400Tech Pacific India Ltd7-Way Lane, Behind Khanij BhawanAshok Marg,Lucknow-226001Ph - 0522-3926170, 0522-3926171M.S Compserve Pvt. Ltd.7,Janapath Road,AliganjLUCKNOW-226001Uttar PradeshTel: 0522 407 3317Mobile No: 09621855508Intarvo Technologies LimitedB-48,A Nirala Nagar,Near IT Chouraha,Lucknow-226001Mobile:9811030535/9810041675Board Line:011-40757551 Ext 528

Perfect Computer Network25/1Mangal Pandey NagarOpp. Central Excise OfficeGarh Road, Near CCS University Meerut-250004Ph 0121-2760465, 2604158Creative Computers5 Pushpanjali Complex , Shahi Market , Cinema Road , Gorakhpur-273001Ph: 0551-2345759

Tech Pacific India LtdSCO 60, 2nd Floor, Sector 47 – CChandigarh (UT) - 1600470172 – 5018073, 3247805Spectra Computech Pvt LtdSco:-2923-24 Sector 22-C Opposite Markfed, Chandigarh (160022)Ph:-0172-4305555

PIONEER COMPUTERS               

0172-5025422,5025440,09915065617Tech Pacific India LtdBxx-1275, Krishna Nagar, Ghumar Mandi Civil lines, Ludhiana - 141001 Punjab Phone Number: 0161 - 2410049

Tech Pacific India LtdPlot # 33, 1st FloorSudarshan Pura Industrial Area,Near Bais Godown Pulia,JAIPUR-302006.

Tech Pacific India LtdJain Warehouse Complex, Chaman Vihar Niranjanpur, Dehradun - 248001 Uttarakhand Tel: 0135-3295452

Tech Pacific India LtdG-1, Swadesh Bhawan, Press ComplexAgra Bombay Road, Indore0731-4009995, 2552216

106 Diamond Trade Centre , 3-4 Diamond Colony , Indore , Madhya Pradesh Indore 4520010731-2543333

Sheikh Enterprises Yatri Bhawan , Durga Nag Road , Somwar , Near Burn House School , Srinagar , 190001

IBM India Private LimitedNo.8-2-502/1/AG, Uma Aishwarya House, Road No.7, Banjara Hills, Hyderabad - 500 034.Phone : (040) 66980700 / 39380700 Extn: 80727Fax No 040-23350265ismail.smd@in.ibm.comTp Co-ordinator- Shaik Ismail

IBM India Private LimitedRoom # 722,Building No.3B,7th FloorMindspace,Raheja IT park,Hitech CityMadhapur, Hyderabad - 500 081.Ph 040-66952507 Ext 52507

Ismail/Rajshekar

9828673741

NETCOM COMPUTERS                

Shaik Mohammed Ismail/India/Contr/IBM, 

Silicon SystemsSudha House,1st floorTilak Road,abidsHyderabad- 500 001Ph (040) 24754846/5044/8141040-24755044NEWWAVE COMPUTING PVT LTDNo.74/A,SRI RASTHU TOWERS,VENGAL RAO NAGAR,S.R.NAGAR,HYDERABAD-500038Phone-040-401533347/+91-9000122455INFO SERVICESH no : 43-11-5, 1st floor SUBALAKMI NAGARVISAKHAPATANAM-16 PH 9908123406Escalations -Prashanta (99457 15946)prasanta.k@ibmesp.comINFO SERVICESGF-1, first floorAnjana Appartments, Stadium East Roadlabbi Pet, Vijayawada – 520010Ph 9908732472 / 0866 2430677Escalations -Prashanta (99457 15946)prasanta.k@ibmesp.comPh 9908732472 / 0866 2430677

IBM India Private Limited'Kashi Kunj', Road No. 2, Contractors Area,Bistupur, Jamshedpur -831 001Ph# 0657-6699341Fax #0657-6699356sajsaman@in.ibm.comMr. Sajal Samanta TP onsite call-9852107348bishwdas@in.ibm.comSwatee Mondal/India/Contr/IBM IBM India Private Limited16, Camac Street2nd Floor L& T Chambers PH033 - 4002 2199(ext 22019)Sudipta Dutta2/India/IBM Sharmistha Mohajan,Sudipta DuttaSudipta(033-44499000)IBM India Private LimitedDLF - IT Park Tower C, New Town,North - 24 Parganas, 5th Floor,KolkataSudipta Dutta2/India/IBM (033)444-99239-KolkattaCOMPUTEK1/2, LORD SINHA ROAD, KOLKATA - 71

WEST BENGALPh (033) 2282 6846 / 1267/ 2761Fax +91 33 22822768SANJIT JOYDHAR9433475321Wizertech InformaticsPvt.Ltd162/C/529, Lake GardenKolkata- 700 045Ph: (033) 24221503/04TECH INTERNATIONAL

Red Cross Road, City Centre, Durgapur - 713216.9732115798 / 9800899919

Tech Pacific India LtdDaldal Seoni Road, Beside Ultratech Cement Depot, Beside Videocon Godown , Raipur (C.G.) - 492007 0771-3269656/4025998Wizertech InformaticsPvt.LtdDutta Complex,1st FloorAbove Varun Honda Showroom G.E. RoadRaipur- 492010Ph 0771-228270Fax 0771-4060609

Tech Pacific India LtdHouse No. 101, Ground Floor,Opposite City Heart HospitalRajgarh Road,Guwahati-781007DhrubaJyoti Hazarika (94350 11522) 0361- 2463269 /09435011522

Wizertech Informatics Pvt.Ltd 5, Gopabandhu Square I floorBhubaneshwar0674-2397656,2397068DGT SYSTEMS(P)LTDDGT Systems pvt ltd,M-132,Barmuda housing board ,colony ,Barmuda,Bhubaneshwar,OrissaPH:0674 2354784/2354589

Supreme Systems1st Floor, Giri Road, Berhampur, Orissia- 760005Phone :0680-2212369/94370069569

1st Floor, Prajapati Bhawan,Opposite Mangal Bhawan,Main Road, Rourkela-769001, Orissa0661-2500386-9338833525Byte ShoppeMadhuraj , Rajendra Path

FUSION TECHNOLOGIES             

Opp CDAPatna - 800 001Ph : 0612-2320333

Telefax : 0612-2322155

SONA INFOTECH2nd Floor,Puspa Market,Near Axis Bank,

Club Road,Klayani,Muzaffarpur09334851919/09334122751,09431602051Escalations -DAYASHANKER PANDEYdspande@sancharnet.in

WIZERTECH INFORMATICS PVT LTDOpposite Mahavir Mandir,Kadru Main road,Ranchi - 834001,Phone:-0651-2341233K. Suresh-09934310175

IBM India Private LimitedIL&FS Financial Centre,4th flr, Bandra Kurla Complex, Mumbai022-67089361/362 or 40589361/362harishnair@in.ibm.comspoojari@in.ibm.comShweta/HarishCMS Info SytemsCMS House,No.91, Street No.7MIDC, Marol,Mumbai- 400 093Ph : 022 30804498 /99 /44Fax : 022 28364954Galaxy Office Automation Pvt LtdA-24/25, Ambica Towers Ground Floor, Off Jijamata Road, Nr. Pump HouseAndheri (east)400093022-4218 7777 - ext 700 / 01 / 02Santosh Repale/98202 33847santosh@goapl.comOrient Technologies Pvt. Ltd49H, New Havens, 2nd Floor,Parsi Panchayat Road,Andheri (East),Mumbai 400069.Phone : 022-67158888/67158827Fax : (022) 67158989UNIQUE ENTERPRISES103,Krishna Commercial Center,6 Udyug Nagar off,

S.V Road,Goregaon ,Mumbai 400062Tel.: 28785154 / 55Fax.: 28783332BLUECOM INFOTECH PVT. LTD.

V.N Puram Marg,prakash kunz,first floorchember,mumbai 400071022-67247272

299,Shantashram Building,Tardeo RoadNana Chowk,Mumbai-400007

HTP SYSTEMS PVT LTD

Mumbai 400 104Tel : 022-42029999

IBM India Private LimitedTech Park One,Tower BGround FLoor,191A/2A/1/2,Off.Airport RoadNext to Don Bosco Schoolyerwada,Pune-411006020-4011 7270 / 4011 7269020-40117277Amit Kulkarniakulkar6@in.ibm.comMaitreyee I.T.Services

105, Gulmohar Center Point,

1st Flr. Vadgaonsheri, Pune 411 014

Tel: 91-20-3052 3028/ 29/ 78

TeleFax: 91-20-2663 0007

GALAXY OFFICE AUTOMATION PVT LTD

F118, Ashoka Mall, Opp. Sun & Sand Hotel

Bund Garden Road,

Pune - 411 001

020-3254 4520

Fax no.020-26054733Monarch Technologies (Pune) P Ltd.129/132, Law college Road

Pune 411 004

Ph.(020) 25424560 /61

Orion Enterprises

272/10, Parth Complex,

Off LBS Road,

Navipeth,

Pune - 411 030

CDP INDIA PVT LTD               

22-2387 3744/23898943 Ext. 129

301, Onyx Towers, S.V.Road, Near St.John's High School, Goregaon (W), 

Phone : (020) 24336565/24320709

Fax : (020)24335369Tech Pacific India Ltd613, Ghat Road,Opposite Union Bank of IndiaNear Rajat Plaza, Nagpur - 440 018.0712-3259456Alphabetics Business MachinesKamal Apartments, Opp. Telephone Exchenge,Sharanpur Road, Canada CornerNashik- 422 002Ph. 0253-2315586/0253-2571486Bhagyshree/Pramod

Tech Pacific India LtdMahalaxmi Niwas, 2nd floor, Plot No. M-10,Opp. Ghavnekar's Nursing Home, Chidvila's ColonySt. Inez, Panaji, Goa - 403 002Ph 0832-2421564 /3253015

Comments

Onsite Calls Assighn to Ingram Micro - Ahmedabad

Bhavesh 30178143 ,Farsheed-9920351100

service.ahmedabad@ingrammicro.co.infarsheed.i@ingrammicro.co.inbhavesh.s@ingrammicro.co.in

Mr. Nehal Vyas helpdeskahmedabad@svnindia.comsvntechsupport@svnindia.comMobile No: 09824452114Milin Brhmakshatriya9426039394Vipul Patel (93777-67751)

otplahm@gmail.com,helpdskahm@orientindia.net,vipulpatel@orientindia.net, vipulpatel1976@gmail.com

Sabiha(98796 12705)Mihir Chawla 98251-11621support@innovative.co.inmihir@innovative.co.insabiha@innovative.co.in

Rajan Pharmar-9375107006/ Siraj-9825609226

lcrajkot@silvertouch.comtprcrajkot@silvertouch.com.

Vijay Padhiyar-9825011989/ TAPAN -919825609227tprcbaroda@silvertouch.comtapan@silvertouch.com

Assign Onsite T/P calls to INFO SERVICES except the belowTCS, Microsoft, CISCO, Oracle 57961

Roysten Adarsh Serrao, (Customer support Engineer)

Lathatpsupportkk@ibmesp.com,processcord@ibmesp.comkumar.v@ibmesp.com,shreekanth.hb@ibmesp.comprasanta.k@ibmesp.comAll GAKA customers apart from Top 5 accounts

Prathibha-98443 05503

geetha.k@frontier.inprathiba.n@frontier.in

SAP India, SAP Labs, NET APP, NOKIA

Reshma (9845040919)

customercareblr@newwavecomputing.com nawaz@newwavecomputing.com

Amazon, I gate, Few other calls (avg 5 calls/day)Helpdesk Coordinator ID & Contact No.Ms. Nandini-080-25308893 / 94 / 95helpdskblr@orientindia.netilyasahmed@orientindia.netLevel -1 - Ilyas Ahmed (Support Engineer)9845553156JPMC, CapgeminiMS.DHANALAKSHMI

080-25202839/25267268

helpdeskblr@ibmesp.com , mangaloresupport@ibmesp.com

Rajeshwari/Karthikeya.B.G/Muruganrajeshwari@frontier.in,karthikeya@frontier.in,velu@frontier.in

USHA - 9945285913/RAJESHWARI -9844305500USHA.DEVADIGA@FRONTIER.IN,RAJESHWARI.SUVARNA@FRONTIER.INHARIPRASAD.S@FRONTIER.IN, ARJUN.CHRISTOPHER@FRONTIER.IN,velu@frontier.in

MS.DHANALAKSHMI

080-25202839/25267268

helpdeskblr@ibmesp.com , prasanta.k@ibmesp.com

MS.DHANALAKSHMI

080-25202839/25267268

helpdeskblr@ibmesp.com , prasanta.k@ibmesp.com

Subhadatta Patil-9448854817

lathajayashankar@gmail.comlogisticsblr@ibmesp.com

MS.DHANALAKSHMI

080-25202839/25267268

helpdeskblr@ibmesp.com , prasanta.k@ibmesp.com

Onsite Calls - Murthy Karthick

Subbulakshmishivac@ibmesp.com,helpdeskchn@ibmesp.com

info_servicess@yahoo.co.inShivakumar - 99620-09172

Sangeetha /Anitha (98407 37621)

helpdeskchn@frontier.indhanasekar@frontier.in

Shweta

customercarechn@newwavecomputing.comsantosh@newwavecomputing.com

Nirmala-9840298906/N.C.Narendra Kumar-9840298795nirmala@roxsys.bizsupport@roxsys.biznaren@roxsys.biz,bharani@roxsys.bizJ.Bharanidharan-9840298794V.Anandraj9840297744Pandi Balaji

mduasp@vectras.orgvectraservices@gmail.com

P.Muthukkumar (98415 89302)

thanigaimani.b@ingrammicro.co.inmuthukkumar.p@ingrammicro.co.in

Helpdesk Coordinator Service Manager

lenovo.pondicherry@airtelmail.in RAVI - 9543479888SURESH - 9543479896 lenovo.coimbatore@airtelmail.in

Prameela Devi: 0484-3027120/Binoj-9447465933service.kochi@ingrammicro.co.inbinoj.k@ingrammicro.co.in

Irani-9920351100irani.f@ingrammicro.co.inJaiby John-996149022support@compumobiles.comsanthosh@compumobiles.com

Suji Mon N/Binoj Kservice.trivandrum@ingrammicro.co.in

suji.m@ingrammicro.co.inbinoj.k@ingrammicro.co.inSandhya - 9947838488Infotvm@ibmesp.comcsmcochin@ibmesp.com

Onsite Calls - Amandeep Madan

Deepak Gupta/Sangeeta/Krishna (9312687106)

sonirai2007@yahoo.co.inibmhelpdesk@cachedigitech.com

Sonia /Bablootprc@techparkindia.com,babloo.kumar@techparkindia.com bunty.jaiswal@techparkindia.com,sanjeev@techparkindia.comsonia.pareek@techparkindia.com

Onsite Calls - EISHER KHURANA

Co-ordinator ( Tanika/ Chinkey) ibmsupport_fbd@digitechonweb.comFARIDABAD@DIGITECHONWEB.COMrajeev@digitechonweb.comvnjatwani@digitechonweb.comAnand Banerji / Mob : 9810288547

anandmoy.b@ingrammicro.co.in,farsheed.i@ingrammicro.co.inAnandmoy.b@ingrammicro.co.inPrabhleen Wadhwa-0120 423 6799 /Manish Kumar-09810761793

service@cachedigitech.com 

mscompservenoida@airtelmail.inmscompservedelhi@airtelmail.inmohindersingh.mscpl@airtelmail.inSudhir Zutshi - 9891987965, Prakash Singh - 9811950331rcd.noida@intarvo.comhemant.bisht@intarvo.comSERVICE MANAGER & IDHemant BishtMonu/deepak sharma-009457074004.service@pioneercomputer.in,service@pioneerinc.co.inmonu@pioneercomputer.ingaurav@pioneercomputer.in

dayanand.s@ingrammicro.co.inumesh.si@ingrammicro.co.in

Mr.Ajay Kumarmscomp.lko@gmail.commscompservedelhi@airtelmail.inmohindersingh.mscpl@airtelmail.in9621855508

Mr.Raghvendra - 9695095688pit.lucknow@rteservices.com

Mr.Raj Kumar - 9654202047rajkumar.verma@rteservices.com

Sachin Tyagi - (09927015376) / Nusrat - 9837637785sachin@perfectcomputer.co.inservices@perfectcomputer.co.inpcnet_mrt@yahoo.co.inservices_pcn@yahoo.com

Manindra Kishore/Mohd. Jawaid Quamar- 09936300992cclenovoasp@gmail.com Mr. Bhuvaneshwar Singh-9936300990 ccgkp@rediffmail.com

Gurpreet Singh - 9876143186 / Vipin- 9417520940gurpreet.s@ingrammicro.co.inservice.chandigarh@ingrammicro.co.invipin.s@ingrammicro.co.inRANJIT YADAV/ Upasana

support@spectracomputech.comryadav@spectracomputech.com

Contact Person: Kamal/Maninder

service.ludhiana@ingrammicro.co.inkamal.s@ingrammicro.co.in

Vishal/ Ritesh Pachisia

service.jaipur@ingrammicro.co.in

Shabdprakash-9720105472

service.dehradun@ingrammicro.co.in

Dinesh Singh

service.indore@ingrammicro.co.inyogesh.s@ingrammicro.co.inMr. Nitin Poddarnetcomind5@gmail.comservice@indoretrade.comService Manager -Piyush ahar-09424011055npoddar@indoretrade.com,netcomind@gmail.com

Irfan9906805145sgrlenovoservice@hotmail.com

Onsite Calls - Balakrishna Javvadibkjavvadi@in.ibm.com AVBJ9J

Neha

pkmudigonda@silicon.inrguntamukkala@silicon.in

NAVAZ/VASUDHAVANcustomercarehyd@newwavecomputing.com,nawaz@newwavecomputing.com

MS.PRABHA-0891-3202131/9908123406

infovizag@ibmesp.comravisankar@ibmesp.comhydcss@ibmesp.com

MS.VHARAGHI-0866 - 2472677

ravisankar@ibmesp.comhydcss@ibmesp.com

Onsite Calls - Bishwajit Das

Onsite Calls - Sudipta Dutta

RAKTIMA PAL

support@silicon.in

infovijayawada@ibmesp.com 

info@computek.co.insupport_ho@computek.co.insanjit@computek.co.in

Arpita Talukdartrc_kol@wizertech.comarpitac@wizertech.com

Sadhan Mondal

9732115798 / 9800899919

Engineer- Irshad Ahamad-0771-3269656

service.Raipur@ingrammicro.co.in, mohammed.a@ingrammicro.co.in

Mr.Arijit Ray - 09755559057

arijitr@wizertech.com

House No. 101, Ground Floor,Opposite City Heart Hospitalservice.guwahati@ingrammicro.co.inDhrubajyoti.h@ingrammicro.co.in

Ashok Samal:94372 32748anupsro@gmail.comsupport_bbsr@wizertech.comrakeshs@wizertech.comSatyajeet Roy9437922953digitek1@rediffmail.comsunil@dgtsystems.in

V.Ramu - 8763296376helloramu05@gmail.comsupremebam@gmail.comPuspalata PandaPraveen Agarwal

1st Floor, Prajapati Bhawan,Opposite Mangal Bhawan,fusiontechz@gmail.com

Binod Singhania 94310 18299care@bytewonder.com

bytecare@hotmail.com

SANTOSH KUMAR/Anil/PANKAJ KUMARsonaservice2@gmail.comdspande@gmail.com, mehra.sonainfo@gmail.commehra.sonainfos@gmail.com,dkmehra24@sify.com

Asrar Ahmed--099934316459asrara@wizertech.com,stanleyx@wizertech.comK. Suresh-09934310175

Onsite Calls - Lokesh Khandait

Smita -022-28205329 / Parikshit Raut-9324380808

cmsasp@cms.comsparestores.bom@cms.comkisan_magar@cms.com

Lovina Mathiayshelpdesk@goapl.com,assist3@goapl.comhelpdesk1@goapl.commanisha@goapl.comanjani@goapl.com

Joseph Nadar – 9769008834

customercare@orientindia.net,josephnadar@orientindia.netjosephnadar@orientindia.net

Sarika/Jyoti / Maheshcontact@uniquee.com,support@uniquee.com

9821332047

Sharada/Komal support@bluecom.co.inmaqsood@bluecom.co.insajjad.shaikh@bluecom.co.in,biren@bluecom.co.inRoshani -techsupport@cdpindia.com,nikunj@cdpindia.com

Dipesh Patel (Service-Supervisor) - 9967072607support@htpindia.comservice-mgr@htpindia.comDaljeet Singh - 9867001832Rajiv Jain (MD) - 9867388271rajivj@htpindia.com

Onsite Calls - Amit Kulkarni

Meenakshi Suryavanshi

To ---To all the below given ID

helpdesk.pune@mitspl.com

punesupport@mitspl.com

udeet.bardhan@mitspl.comstores.pune@mitspl.com,punesupport@mitspl.comtechspecialist.pune@mitspl.com

Harish Bhatia/9373046660

pune@goapl.comVineet@goapl.com

manisha@goapl.com,

Ms Vinita Dikshitservice@monarchtechnologies.com

Vinita@monarchtechnologies.com

raghavendra@monarchtechnologies.com

aniruddha@monarchtechnologies.com

Sujit

orion1@vsnl.com

engineer.lenovo@capgemini.com

Mr.Ganesh - 9552589294

RAJU CHINNORE-09673992401service.nagpur@ingrammicro.co.inRaju.c@ingrammicro.co.injaytirth.s@ingrammicro.co.inDeodatta Pawar-9225146108support@abmpl.com,abmplnsk@gmail.comsandeep@abmpl.com,abhay@abmpl.comdeodatt@abmpl.com

Kartik Parikh(9833453996)/Jaythirth Shinde 98812 18040

jaytirth.s@ingrammicro.co.inkartik.parikh1979@gmail.com

REGIONAL WSP - MANAGERSREGION Name E-mail id

Chennai V Hemalatha V Hemalatha/India/IBMDelhi Santosh K Choudhary Santosh K Choudhary/India/IBM

Mumbai Suryakant Sakpal Suryakant D Sakpal/India/IBM,

Mahesh S Kulkarni Mahesh S Kulkarni2/India/IBM,

Regional Desktop SpecialistRegion Name Phone

Rajen Gupta 033-4002 2018

Delhi Amandeep Madan 99539 20065

Ahmedabad Jatin kumar Panchal 98909 09575/020-5604 1144/2644 97Mumbai Suryakant SakpalPune Rutika 98909 09575/020-5604 1144/2644 97Hyderabad Shaik Ismail 040 - 2335 0260/30/12Chennai Guna G SekaranBangalore Hemanth Mk Kumar 080-40683576

TP - SpecialistRegion Name PhoneKolkata Sudipta Dutta 033 - 4002 2199/22019Delhi Neha Sharmabhatt 011-43680547,43680575Ahmedabad Jatin Panchal 079-66069555-66069567Mumbai Harish Nair 022-67089361/362Pune Amit Kulkarni 020-4011 7270/4011 7269Hyderabad Shaik Ismail 040 - 2335 0260/30/12Chennai Anandi Rajathiraviam 044-43952078/2028Bangalore Swetha Holla 080-40683577Jamshedpur Biswajit 0657-6699341

Monitor -Specialist Region Name PhoneAll Region Bhaskar R Bhovi 080-40683588

PCD TechnicaHarisha Keshavarao 98450 26615

Bangalore & Hyderabad

sathyanarayan Patil / Raghavendra Rao

Sathyanarayan A Patil/India/IBM@IBMIN & Raghavendra Kn Rao/India/IBM,

Kolkata & Jamshedpur

Prasenjit Maity / Samrat Chakraborty

Prasenjit Maity2/India/IBM & Samrat Chakraborty3/India/IBM

Pune & Ahmedabad

Kolkata / Jamshedpur

Regional Desktop SpecialistMail States Covered

rajguptm@in.ibm.com

amandeep02@in.ibm.com

jatinpan@in.ibm.com Gujarat, MPSuryakant D Sakpal/India/IBM, Maharashtra, GoaRutika R Shety/India/IBM, Maharashtraismail.smd@in.ibm.com Andhra PradeshGuna G Sekaran/India/IBM@IBMIN Tamil Nadu, KeralaHemanth Mk Kumar/India/Contr/IBM

TP - SpecialistMail Regionsudutta2@in.ibm.com Kolkattaneha.bhatt@in.ibm.com Delhijatinpan@in.ibm.com Ahemdabadharishnair@in.ibm.com Mumbaiakulkar6@in.ibm.com Puneismail.smd@in.ibm.com Hyderabadarajathi@in.ibm.com Chennaiswholla1@in.ibm.com Bangalorebishwdas@in.ibm.com Jamshedpur

Monitor -Specialist Mail RegionBhabhovi@in.ibm.com All Region

harishakr@in.ibm.com Country

For all issues of Jharkhand,Orissa,Bihar and Chattisgarh,pl contact WSP Manager Mr. Samrat Chakraborty at sachakrm@in.ibm.com

West Bengal, Assam, Nagaland, Mizoram, Meghalaya, Sikkim, Manipur,Bihar, Jhakhand, Orissa, ChattisgarhJammu & Kashmir, Punjab, Uttaranchal, Himachal, Haryana, Uttaranchal, Delhi, Rajasthan

hemmkuma@in.ibm.com

Mr. Samrat Chakraborty at sachakrm@in.ibm.com

RT Escalation MatrixArea Matrix Region East

Contact Matrix-ISPOC Ms Sowmya

Regional Delivery

Email-ID sowmya.b@intarvo.comMobile ID 080-39815305

Contact Matrix-IIRM Cheryl TennyEmail-ID cheryl.tenny@intarvo.comMobile ID 080-39815315

Contact Matrix-IIIVP Mr Jagdish ShenoyEmail-ID jm.shenoy@intarvo.com Mobile ID 9686239479

Area Matrix Region South

Regional Delivery

Contact Matrix-ISPOC Ms ManjulaEmail-ID manjula.r@intarvo.comMobile ID 080-39815309

Contact Matrix-IIRM Cheryl TennyEmail-ID cheryl.tenny@intarvo.comMobile ID 080-39815315

Contact Matrix-IIIVP Mr Jagdish ShenoyEmail-ID jm.shenoy@intarvo.com Mobile ID 9686239479

CC to Bhaskar R Bhovi/India/IBM

Online Tools Pincode search http://www.pincode.in/search.phpPincode search http://mapsofindia.com/pincode/index.php

http://www.mapxl.com/highway-path-finder/map_routing.phtml?config=routing

D100 RT Outsourcing Services LtdB-81, Okhla Industrial Area

ASBRT01 Phase-2, New Delhi-110020Contact Person:- Pratap Singh ThapaContact No:- 26383671, 26383667/64Handphone No:- 09899206711

ASNRT01 ASP RT NORTH Delhi,Chandigarh,Lucknow,Kanpur,Indore,Jammu,Ludhiana,Merrut,Nainita / Haklwanil,Jaipur,Dheradun,Bhopal,Varnasi

ASWRT01 ASP RT WEST Mumbai,Nagpur,Navi mumbai,Goa,Thane,Ahemadabd,Surat,Vapi, Rajkot,Baroda,Pune,Nasik,Sangli,Kolapur.

ASSRT01 ASP RT SOUTH Bangalore,Hubli,Mangalore,Anathpur,Belgaum,Shivamoga,Mysore,Hyderabad,Secundrabad,Vizag,Vijayawada,Chennai,Cochin,Calicut,Coimbatore,Madhurai,Trivandrum,Trichi,Pondicherry,Andamon.

ASERT01 ASP RT EAST Kolkata,Raipur,Cuttack,Manipur,Siliguri,Gantok,Agartala,Patna,Bhuneshwar,Guwahati,Bhilai.

Co ordinatorASERT01 Pratap

infocus.del@rteservices.com1st Level escala2nd Level3rd Level Escalation.

Distance between tow cities http://www.mapsofindia.com/distanceShortest Distance Between Two Cities

Pradeep Yadav (OpArvind Ra Vikas Bhatia (Sr. Manager)pradeep_yadav@rtarvindrain vikas_b@rteservices.comMobile +91-9811 Mobile +9 Mobile +91-9811010567

RT Escalation MatrixWestMs Manjulamanjula.r@intarvo.com080-39815309 Cheryl Tennycheryl.tenny@intarvo.com080-39815315 Mr Jagdish Shenoyjm.shenoy@intarvo.com 9686239479NorthMs Sowmyasowmya.b@intarvo.com080-39815305Cheryl Tennycheryl.tenny@intarvo.com080-39815315 Mr Jagdish Shenoyjm.shenoy@intarvo.com 9686239479

CC to Bhaskar R Bhovi/India/IBM

Online Tools

http://mapsofindia.com/pincode/index.php

http://www.mapxl.com/highway-path-finder/map_routing.phtml?config=routing

infocus.del@rteservices.comPratap Thapa

Delhi,Chandigarh,Lucknow,Kanpur,Indore,Jammu,Ludhiana,Merrut,Nainita / Haklwanil,Jaipur,Dheradun,Bhopal,Varnasi

Mumbai,Nagpur,Navi mumbai,Goa,Thane,Ahemadabd,Surat,Vapi, Rajkot,Baroda,Pune,Nasik,Sangli,Kolapur.

Bangalore,Hubli,Mangalore,Anathpur,Belgaum,Shivamoga,Mysore,Hyderabad,Secundrabad,Vizag,Vijayawada,Chennai,Cochin,Calicut,Coimbatore,Madhurai,Trivandrum,Trichi,Pondicherry,Andamon.

Kolkata,Raipur,Cuttack,Manipur,Siliguri,Gantok,Agartala,Patna,Bhuneshwar,Guwahati,Bhilai.

Bangalore,Hubli,Mangalore,Anathpur,Belgaum,Shivamoga,Mysore,Hyderabad,Secundrabad,Vizag,Vijayawada,Chennai,Cochin,Calicut,Coimbatore,Madhurai,Trivandrum,Trichi,Pondicherry,Andamon.