New work organization and culture
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Transcript of New work organization and culture
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Work Organization and Culture
Emily V. Tumon
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Organization
It is a system of consciously coordinated activities or efforts of 2 or more persons. It implies formal planning, division of labor and leadership.
Chester Barnard
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Each person in the organization should report to only one boss.
The responsibility and authority of every supervisor should be expressed clearly in writing.
Every person is responsible for the acts of his/her subordinates
Every person should be assigned a single function based on specialization and skills of the person.
The operation function and staff functions should be left separate but line managers and staff managers should be encouraged to coordinate to boost synergy.
The span of control should be reasonable and feasible.
Effective Organization Matters
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Organizational Structure
Mechanistic Organic
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Organization
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Group Vs. Team
Traditionally Managed
Self Managed Team
Temporary Team
Permanent Team
Single Functional Team
Cross-functional Team
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Why Work Groups Form?
Common Interests
Common Goals
Common Needs
Physical Proximity
Cultural Similarity
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Effective Work Group
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Group Decision Making: Is It Necessary?
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Decision Making: Individual or Group?
Types of problems or tasks
OR
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Decision Making: Individual or Group?
Acceptance of decision
OROROROR
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Decision Making: Individual or Group?
Quality of Solutions
OR
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Decision Making: Individual or Group?
Characteristics of Individuals
OR
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Decision Making: Individual or Group?
Organizational Culture
OR
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Decision Making: Individual or Group?
Amount of time available
OR
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Group Decision Making Technique
Nominal Technique
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Group Decision Making Technique
Delphi Technique
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Organizational Culture
Consists of the shared values and assumptions of how its members will behave.
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Learning the Organizational Culture
Heroes
Stories
Symbols
Slogans
Rituals and Ceremonies
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Many years ago, a security guard stopped IBM CEO Thomas Watson, Jr., as he was about to enter the area without his identification badge. Watson explained who he was but the guard insisted that a badge must be worn in secured areas of the building. Rather than disciplined the guard, Watson praised him and used this experience to tell others about performing their job well.
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Charles Revlon, CEO of the cosmetics manufacturer, seldom arrived at work much before noon, yet he insisted everyone to arrive on time and complete a sign-in sheet to prove their promptness. One day, Revlon picked up the sign-in sheet, but a new receptionist stopped him under strict orders that the sheet must not be removed. After some argument, Revlon asked, “Do you know who I am?” When the receptionist answered that she didn’t, Revlon responded. “Well, when you pick up your final check this afternoon, ask them to tell yah”
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