New Titles October 2015 - Amazon Web Services · • Create a corporate culture that engages...

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New Titles October 2015

Transcript of New Titles October 2015 - Amazon Web Services · • Create a corporate culture that engages...

Page 1: New Titles October 2015 - Amazon Web Services · • Create a corporate culture that engages employees and inspires confidence ... subjective, and unreliable ways to measure its impact—until

New Titles October 2015

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McGraw-Hill Business

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ISBN-13: 9781259584176 Format: Hardcover Subject: Business Management Pages: 256 Edition: 1 Pub Date: 13-Oct-2015 Copyright Year: 2016 Imprint: McGraw-Hill Price: US$ 25.00

Tough Things First: Leadership Lessons from Silicon Valley's Longest Serving CEO Author(s): Ray Zinn

ABOUT THE BOOK Silicon Valley pioneer Ray Zinn, CEO of top microchip company Micrel for 37 years, shows entrepreneurs and executives how to lead and succeed by tackling the Tough Things First In high school, Ray Zinn’s track coach told him he was too short to run the hurdles. Ray took this as a challenge and, after months of hard training, became the fastest hurdler on the team. That drive and self-discipline is, to Zinn, the essence of the entrepreneurial spirit. It’s what pushed him to achieve the impossible, founding a Silicon Valley microchip company—without venture capital—and turning it into a global empire with an enviable 37-year track record as CEO. Tough Things First, the distillation of Ray Zinn’s astonishing career as CEO of Micrel, is a comprehensive head-to-toe training program for entrepreneurs and leaders—based on hard-won lessons in business and in life. Zinn’s tough-love approach gives you the guidance you need to: • Find your vision, set your goals, and make them happen • Build your business like you’d train your body: with heart, soul, mind, and passion • Master the psychological disciplines that will sharpen your focus and drive • Create a corporate culture that engages employees and inspires confidence • Put people first and push them to achieve their personal best • Tackle the tough jobs today—and ensure your success tomorrow ABOUT THE AUTHOR As the trailblazing founder and CEO of Micrel, Inc., one of the world’s leading microchip companies, Ray Zinn bootstrapped his company, achieved consistent profitability, and delivered a total equity value of more than $800 million at its acquisition. In 37 years of leading this publicly traded microchip empire, he saw it through the dot-com bust and Great Recession—with only one unprofitable year—relying on his discipline as a leader, passion as an inventor, and training as an athlete. In 2015, Zinn stepped down as Micrel’s CEO and is in the process of launching a Silicon Valley accelerator that will help business visionaries build profitable, enduring companies.

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ISBN-13: 9781626565999 Format: Hardcover Subject: Business Management Pages: 288 Edition: 1 Pub Date: 19-Oct-2015 Copyright Year: 2016 Imprint: Berrett-Koehler Price: US$ 29.95

The Leadership Capital Index : Realizing the Market Value of Leadership Author(s): Dave Ulrich

ABOUT THE BOOK FIRST TIME EVER: This is the first book to offer a way to evaluate how leadership quality affects the market value of a firm—a project Ulrich has been working on for ten years. Investors are increasingly focusing on leadership as a key differentiator in their investment decisions. But they've been forced to rely on instinctive, subjective, and unreliable ways to measure its impact—until now. In this book, leadership scholar, author, and consultant Dave Ulrich proposes a “leadership capital index”—a Moody's or Standard and Poor's rating for leadership. Drawing on research from investors and business leaders, and synthesizing the work of dozens of consulting firms and leadership experts, Ulrich offers a leadership index with two domains, each comprising five factors. The individual domain includes personal qualities, strategic prowess, execution proficiency, interpersonal skills, and fit between the leader's style and the organization's values. The organizational domain encompasses a leader's ability to create customer-focused cultures, manage talent, demand accountability, use information to gain competitive advantage, and set up work processes to deal with change. In successive chapters, Ulrich details rigorous metrics and methods for evaluating leaders on each of these factors. The result is a groundbreaking book that will be of vital interest not only to investors but also to boards of directors, executive teams, human resource and leadership development professionals, government and ratings agencies, and of course leaders themselves. MARKET / AUDIENCE While investors will have a strong interest in this book, it will also be extremely helpful for boards, executive committees, leadership development professionals, academics, and many others ABOUT THE AUTHOR Dave Ulrich is the Rensis Likert Professor of Business at the Ross School, University of Michigan and a partner at the RBL Group consulting firm. He is the author or coauthor of numerous books, including The Why of Work and The HR Scorecard, and is the recipient of many awards, including receiving a Lifetime Achievement award from ASTD (now ATD), being repeatedly named to the Thinkers 50 list of thought leaders and being repeatedly designated the #1 most influential international HR thought leader by HR Magazine.

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ISBN-13: 9781626566170 Format: Hardcover Subject: Business Management Pages: 144 Edition: 1 Pub Date: 12-Oct-2015 Copyright Year: 2016 Imprint: Berrett-Koehler Price: US$ 23.95

Collaboration Begins with You : Be a Silo Buster

Author(s): Ken Blanchard, Jane Ripley, Eunice Parisi-Carew

ABOUT THE BOOK ICONIC AUTHOR: Ken Blanchard is one of the bestselling business authors of all time, whose 60 books have sold over 21 million copies. CRITICAL SUBJECT MATTER: The workplace of the 21st century has evolved to become more open and team based, yet our understanding of the key skill to make this work has not kept pace. ACCESSIBLE AND ACTIONABLE: The Blanchard style—a compelling story, a straightforward model and tools to apply it—make this book easy to understand and implement, and perfect for pass-along sales. Everyone knows collaboration creates high performing teams and organizations—and with today's diverse, globalized workforce it's absolutely crucial. Yet it often doesn't happen because people and groups typically believe that the problem is always outside: the other team member, the other department, the other company. Bestselling author Ken Blanchard and his coauthors use Blanchard's signature business parable style to show that, in fact, if collaboration is to succeed it must begin with you. This book teaches people at all levels—from new associates to top executives—that it's up to each of us to help promote and preserve a winning culture of collaboration. The authors show that busting silos and bringing people together is an inside-out process that involves the heart (your character and intentions), the head (your beliefs and attitudes), and the hands (your actions and behaviors). Working with this three-part approach, Collaboration Begins with You helps readers develop a collaborative culture that uses differences to spur contribution and creativity; provides a safe and trusting environment; involves everyone in creating a clear sense of purpose, values, and goals; encourages people to share information; and turns everyone into an empowered self-leader. None of us is as smart as all of us. When people recognize their own erroneous beliefs regarding collaboration and work to change them, silos are broken down, failures are turned into successes, and breakthrough results are achieved at every level.

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ISBN-13: 9781259582950 Format: Hardcover Subject: Business Management Pages: 288 Edition: 1 Pub Date: 30-Oct-2015 Copyright Year: 2016 Imprint: McGraw-Hill Price: US$ 32.00

Innovation the Cleveland Clinic Way: Transforming Healthcare by Putting Ideas to Work Author(s): Thomas J. Graham, MD

ABOUT THE BOOK Unlock the secret to successful innovation—with this groundbreaking guide from the Chief Innovation Officer of Cleveland Clinic A world-renowned leader in medical innovation, Cleveland Clinic has revolutionized the industry with a proven working model for mission-driven, results-oriented success. Now you, too, can implement these best practices in your organization—to stimulate creative ideation, operationalize and execute the process, and develop game-changing technologies that serve customers and benefit the business. Packed with enterprising solutions—and backed by a sterling success record—the Cleveland Clinic approach can be applied to any organization, whether your goal is to deliver robust services, build customer loyalty, or gain that competitive edge. It’s a must-read for every forward-thinking leader, and sure to be a classic in the field. ABOUT THE AUTHOR Thomas J. Graham, MD, is the Chief Innovation Officer of Cleveland Clinic and Vice Chairman of Orthopedic Surgery. A prolific inventor and serial entrepreneur, he is regularly recognized as one of America’s Best Doctors.

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ISBN-13: 9781626565579 Format: Paperback Subject: Business Management Pages: 176 Edition: 1 Pub Date: 05-Oct-2015 Copyright Year: 2016 Imprint: Berrett-Koehler Price: US$ 16.95

How the Poor Can Save Capitalism : Rebuilding the Path to the Middle Class

Author(s): John Hope Bryant

ABOUT THE BOOK John Hope Bryant, successful self-made businessman and founder of the nonprofit Operation HOPE, says business and political leaders are ignoring the one force that could truly re-energize the stalled American economy: the poor. If we give poor communities the right tools, policies, and inspiration, he argues, they will be able to lift themselves up into the middle class and become a new generation of customers and entrepreneurs. Raised in poverty-stricken, gang-infested South Central Los Angeles, Bryant saw firsthand how our institutions have abandoned the poor. He details how business loans, home loans, and financial investments have vanished from their communities. After decades of deprivation, the poor lack bank accounts, decent credit scores, and any real firsthand experience of how a healthy free enterprise system functions. Bryant radically redefines the meaning of poverty and wealth. (It's not just a question of finances; it's values too.) He exposes why attempts to aid the poor so far have fallen short and offers a way forward: the HOPE Plan, a series of straightforward, actionable steps to build financial literacy and expand opportunity so that the poor can join the middle class. Fully 70 percent of the American economy is driven by consumer spending, but more and more people have too much month at the end of their money. John Hope Bryant aspires to “expand the philosophy of free enterprise to include all of God's children” and create a thriving economy that works not just for the 1 percent or even the 99 percent but for the 100 percent. This is a free enterprise approach to solving the problem of poverty and raising up a new America. ABOUT THE AUTHOR John Hope Bryant is an entrepreneur, author, and advisor and one of the nation's most recognized empowerment leaders. He is the founder, chairman, and CEO of Operation HOPE and Bryant Group Companies. Recognized as one of Time magazine's "50 for the Future" leaders, Bryant is the author of Love Leadership and is the only African-American bestselling business author. He served as chairman of the President's Advisory Council on Financial Capability, Subcommittee on the Underserved and Community Empowerment, and was appointed by President Obama in 2014 as a member of the President's Advisory Council on Financial Capability for Young Americans. He is also cofounder of the Gallup-HOPE Index, the only national research poll on youth financial dignity and youth economic energy in the United States.

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ISBN-13: 9780814436196 Format: Hardcover Subject: Business Management Pages: 240 Edition: 1 Pub Date: 01-Oct-2015 Copyright Year: 2016 Imprint: Amacom Price: US$ 24.95

The Optimistic Workplace: Creating an Environment That Energizes Everyone

Author(s): Shawn Murphy

ABOUT THE BOOK When it comes to work these days, we’re expected to do more with less—but is this nose-to-the-grindstone philosophy the best way to run a business? Alarmingly low employee engagement numbers indicate otherwise. So, if pushing everyone harder isn’t the path to productivity, what is? Supported by the latest research, this eye-opening book argues that our best work is the product of a positive environment. That’s good news for you as a manager. While you can’t personally transform the corporate culture, you can influence the workplace climate and create meaningful and lasting change. Advocating a steward model of management, The Optimistic Workplace reveals how to: Explore personal and organizational purpose—and align them for astonishing results

• Overcome resistance and skepticism • Build camaraderie and deepen loyalty • Increase intrinsic motivation • Help your team find meaning in their work • Identify goals collaboratively and track progress • And more

Examples from companies large and small demonstrate how this people-centric focus ignites employee potential, increases innovation, and catapults the organization to new levels of performance. Far from being a wish-upon-a-star discussion of workplace happiness, this book presents an array of surprisingly simple strategies as well as practical 30-, 60-, and 90-day plans designed to focus your actions and make employee optimism not just a worthy goal—but a real and measurable result.

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ISBN-13: 9781626565951 Format: Hardcover Subject: Business Management Pages: 168 Edition: 1 Pub Date: 05-Oct-2015 Copyright Year: 2016 Imprint: Berrett-Koehler Price: US$ 24.95

The Daily Edge: Simple Strategies to Increase Efficiency and Make an Impact Every Day Author(s): David Horsager

ABOUT THE BOOK Wall Street Journal bestselling author David Horsager frequently hears executives lament that their hands are more than full trying to balance the barrage of tasks they face on a daily basis. While he never set out to be a productivity expert, Horsager realized that over the years he has developed and adopted dozens of extraordinarily practical time- and energy-saving techniques that could help today's leader. The key objective is to become so effective in the little things that you have enough time for more meaningful interactions. In The Daily Edge, you'll learn strategies such as identifying the key Difference-Making Actions on which to focus your efforts. Perhaps it is time to set a personal or even company-wide “power hour,” during which you do not attend meetings, answer the phone, or reply to emails, creating the time and space to really focus and get things done. The thirty-five high-impact ideas Horsager introduces in succinct, quick-read chapters are easily implemented and powerful on their own. Taken together, they form a solid wave of efficacy that enables you to get more done, keep your energy up, and make sure that you're able to honor all your relationships, both personal and professional. ABOUT THE AUTHOR David Horsager, MA, CSP, CEO of Horsager Leadership, Inc., is a business strategist, keynote speaker, and author of the national bestseller The Trust Edge. He has spoken and consulted across the United States and on five continents. His clients range from Wells Fargo, Toyota, and the New York Yankees to the US Coast Guard Academy, John Deere, and the US Department of Homeland Security. He and his wife, Lisa, have four children and live in Minnesota. You can read more at DavidHorsager.com.

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ISBN-13: 9781626562066 Format: Hardcover Subject: Business Management Pages: 264 Edition: 1 Pub Date: 05-Oct-2015 Copyright Year: 2016 Imprint: Berrett-Koehler Price: US$ 27.95

The Ecology of Law: Toward a Legal System in Tune with Nature and Community Author(s): Fritjof Capra, Ugo Mattei

ABOUT THE BOOK At the root of many of the environmental, economic, and social crises we face today is a legal system based on an outdated worldview. In this groundbreaking book, bestselling author, physicist, and systems theorist Fritjof Capra and distinguished legal scholar Ugo Mattei show how, by incorporating concepts from modern science, the law can become an integral part of bringing about a better world. This is the first book to trace the fascinating parallel history of law and science from antiquity to modern times, showing how the two disciplines have always influenced each other—until recently. In the past few years, the scientific paradigm has shifted dramatically, from seeing the natural world as a kind of cosmic machine to understanding it as a network of fluidly interacting communities. But law is stuck in a mechanistic, seventeenth-century view that the world is made up of discrete individual parts. This has led to legal theory focusing on these parts and ignoring the bigger picture—for example, elevating the rights of individual property owners over the good of the community. But Capra and Mattei outline the basic concepts and structures of a legal order consistent with the ecological principles that sustain life on this planet. This is a profound and visionary reconceptualization of the very foundations of the Western legal system, with profound implications for the future of our planet. ABOUT THE AUTHOR Fritjof Capra, PhD, is a founding director of the Center for Ecoliteracy in Berkeley, California. He is a fellow of Schumacher College in England and serves on the council of Earth Charter International. He frequently gives management seminars for top executives. Capra is the author or coauthor of over ten books, including The Tao of Physics and The Web of Life. Ugo Mattei is the Alfred and Hanna Fromm Professor of International and Comparative Law at the University of California Hastings College of the Law and a professor of civil law at the University of Turin, Italy. He is active in the European Commons movement and has written academic articles and media commentary translated into many languages.

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ISBN-13: 9781626564121 Format: Paperback Subject: Business Management Pages: 144 Edition: 1 Pub Date: 12-Oct-2015 Copyright Year: 2016 Imprint: Berrett-Koehler Price: US$ 19.95

Lead More, Control Less: 8 Advanced Leadership Skills That Overturn Convention Author(s): Marvin R. Weisbord, Sandra Janoff

ABOUT THE BOOK Unleash Commitment, Initiative, and Innovation Leading experts Marvin Weisbord and Sandra Janoff describe eight highly effective leadership skills that confound conventional views―you can be a more effective leader if you give up trying to change or control people. In their decades of leading groups all over the world, Marvin Weisbord and Sandra Janoff discovered they could get superior results by creating an unconventional approach to leadership. Leaders still need to get everyone aligned around the same goals. But to maximize energy, creativity, and productivity, they gain more by focusing on structure rather than behavior, enabling people to take responsibility and manage themselves. Lead More, Control Less describes eight essential skills for establishing a culture of autonomy and self-leadership. Using examples and case studies, Weisbord and Janoff describe how leaders can share responsibility, defuse group conflicts, show everyone the big picture, and more. With this approach, leaders truly gain more control by giving it up. ABOUT THE AUTHOR Marvin Weisbord is an international consultant with more than fifty years’ experience with large corporations, NGOs, and nonprofits. He is the author of Organizational Diagnosis and Productive Workplaces and the editor and coauthor of Discovering Common Ground. Weisbord and Janoff founded Future Search Network, an international collaborative of volunteers who deliver strategic planning services worldwide in any language for any culture. They also coauthored Don’t Just Do Something, Stand There! and three editions of Future Searc Sandra Janoff is a consultant and psychologist who works with Fortune 500 companies, small businesses, communities, and nonprofits on whole systems transformation. Janoff and Weisbord founded Future Search Network, an international collaborative of volunteers who deliver strategic planning services worldwide in any language for any culture. They also coauthored Don’t Just Do Something, Stand There! and three editions of Future Search.

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ISBN-13: 9781259584572 Format: Hardcover Subject: Business Management Pages: 272 Edition: 1 Pub Date: 23-Oct-2015 Copyright Year: 2016 Imprint: McGraw-Hill Price: US$ 28.00

Contagious Culture Show Up, Set the Tone, and Intentionally Create an Organization that Thrives Author(s): Anese Cavanaugh

ABOUT THE BOOK This game-changing business guide shows you how to create a healthy business culture that’s inspiring, energizing—and positively contagious. Your company’s culture is what’s driving your company’s success. The good news is the power to shape and revitalize culture all starts with you. This timely guide from a top leadership advisor shows you how to set the tone, engage your team, and create a dynamic working environment that encourages extraordinary growth, productivity, and innovation. Using the book’s proven step-by-step techniques, you can take control of the culture you work in and build a healthier, more functional environment—from the inside out. The author’s unique approach—called “Intentional Energetic Presence” (IEP)—gives you a path to your own leadership impact. And you’ll find transformative tools and exercises for improving collaborations, opening communications, and implementing changes. It’s a complete cultural mind-shift that’s not only exciting for you and your team—it’s contagious. ABOUT THE AUTHOR Anese Cavanaugh is an award-winning speaker, advisor, teacher, and thinking partner to some of today’s most innovative organizations and business leaders.

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ISBN-13: 9781259583018 Format: Hardcover Subject: Business Management Pages: 208 Edition: 1 Pub Date: 30-Oct-2015 Copyright Year: 2015 Imprint: McGraw-Hill Price: US$ 28.00

An Epidemic of Empathy in Healthcare: How to Deliver Compassionate, Connected Patient Care That Creates a Competitive Advantage Author(s): Thomas H. Lee

ABOUT THE BOOK From a thought leader in improving patient experience comes a strategic guide for healthcare leaders and professionals to improving medical outcomes, reducing costs, and seizing the competitive edge—by providing compassionate healthcare An Epidemic of Empathy in Healthcare shows you how providing compassionate care delivers benefits to both patients and the organization as a whole. A roadmap to increasing the consistency with which empathic and coordinated care is delivered to patients, it provides the step-by-step guidance you need to transform your healthcare institution. Not only is it the right thing to do for the patient, it also provides financial, strategic, and business advantages to organizations that strive to reduce human suffering. And in today’s healthcare environment, it is a teachable, trainable, statistically measurable must-have. Learn how to:

• Develop a deeper understanding of empathy • Objectively measure patient experience and reduce suffering • Use social network science to change staff behavior • Build an organizational culture based on empathic care

ABOUT THE AUTHOR Thomas H. Lee, MD, is Chief Medical Officer of Press Ganey, with more than three decades of experience in healthcare performance improvement as a practicing physician, a leader in provider organizations, researcher, and health policy expert. He is a Professor of Medicine at Harvard Medical School and Professor of Health Policy and Management at the Harvard School of Public Health.

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ISBN-13: 9781259587917 Format: Hardcover Subject: Business Management Pages: 272 Edition: 1 Pub Date: 23-Oct-2015 Copyright Year: 2015 Imprint: McGraw-Hill Price: US$ 36.00

Operational Empowerment: Collaborate, Innovate, and Engage to Beat the Competition Author(s): Shawn Casemore

ABOUT THE BOOK In today’s competitive global environment, it takes more than the pursuit of operational excellence for a business to succeed. If you want to maximize your potential, improve your productivity, and increase your profits—for the long haul—you need to engage your people who offer the best ideas, sharpest insights, and smartest solutions available. In other words, you need to empower your employees. This practical guide from an experienced leader in Operational Management fuses traditional operational tactics with the popular growing field of employee empowerment. This unique, integrated approach has proven to be the best method for surviving in the toughest of markets—and beating the competition at their own game. With Operational Empowerment, you can:

* Build a continuous improvement community that works for everyone * Help your employees connect with a powerful shared vision * Transform your culture and drive innovation from within * Repeat and sustain peak performance and productivity * Transition from thinking to doing * Focus on what your customers and employees really want * Tap into the greatest resource you will ever have: your people

Instead of looking for inspiration in other businesses’ best practices, author Shawn Casemore urges you to seek ideas and solutions internally—by engaging your own employees and challenging them to consistently introduce improvements that make their jobs easier, and your organization more productive. You’ll learn how to implement a structured approach to performance and productivity that disrupts the silo mentality, drives innovation, encourages collaboration, and empowers employees—to reach even higher levels of operational excellence. Along the way, you’ll find illuminating case studies of the world’s most empowering employers, from Black & Decker and PepsiCo to McDonald’s and Amazon. And you’ll discover proven strategies to turn simple human connections into company-wide initiatives that will inspire every employee to be the best they can possibly be. More than any other management guide, Operational Empowerment shows forward-thinking leaders how to build a continuous improvement community that thrives on personal engagement—and survives on commitment and autonomy. ABOUT THE AUTHOR Shawn Casemore spent over seventeen years in leadership roles in Operations, Business Improvement and Supply Chain Management with Magna International, Arvin Meritor, Bellwyck Packaging, N.C.R. and Bruce Power. He currently runs Casemore and Co.

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ISBN-13: 9781259585425 Format: Hardcover Subject: Business Management Pages: 288 Edition: 1 Pub Date: 06-Oct-2015 Copyright Year: 2016 Imprint: McGraw-Hill Price: US$ 30.00

Rocket: Eight Lessons to Secure Infinite Growth

Author(s): Michael Silverstein, Dylan Bolden, Rune Jacobsen and Rohan Sajdeh

ABOUT THE BOOK Rocket tells the story of how sixteen remarkable business leaders created great brands. Leslie Wexner tells you how he turned a two-store chain into a $6.5 billion worldwide brand called Victoria Secret, and Howard Shultz shares how he took his passion for a little coffee shop in Seattle and grew it into a 22,000-store chain, just to name two. Every story is connected to a “how-to” lesson, and by the end, you’ll have what you need to turn your best customers into apostles, cravers, and brand ambassadors. A must-have guide for everyone who wants to grow their business faster than a competitor, this authentic, vibrant, and engaging book brings you the latest practical techniques for knowing your customers’ desires and behaviors in order to deliver intimately rewarding experiences every time they shop—including knowing what they need before they do. Included is a “self critique” to identify where you are currently before you transform your career and company by mastering how to: • Create a demand-space map and predict how big a share of a demand space you can win with the proper mix of emotional and functional benefits satisfying the attributes of that space • Determine a strategic direction for where to place investment bets, identify which brands are best suited to win, and which are most responsive to investment • Deliver all the core benefits of a particular demand space in your product—from packaging, shelving, pricing, and promotion to message development, store operations, delivery, and employee engagement • Maintain a long-term vision to continuously quantify and modify for ongoing improvement, while using your successes to convert more champions along the way With Rocket, you can rise into a cycle of renewal, energy, and power that can launch startups to phenomenal success and turn around the fate of multinational corporations.

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ISBN-13: 9780071845328 Format: Hardcover Subject: Business Management Pages: 240 Edition: 1 Pub Date: 23-Oct-2015 Copyright Year: 2016 Imprint: McGraw-Hill Price: US$ 32.00

The Hybrid Sales Channel: How to Ignite Growth by Bridging the Gap Between Direct and Indirect Sales Author(s): Rich Blakeman

ABOUT THE BOOK The new book from global sales performance giant MHI Global! Gives you the best practices for combining direct and indirect sales channels to dramatically improve growth The world of complex sales is going through major changes. Large organizations are morphing their existing channel models to address changing customer buying habits and changing needs in their own internal cost models and sales productivity. The outcome of these changes is the creation of more “hybrid” channel models, where the traditional lines between direct and indirect sales are becoming very blurred. The Hybrid Sales Channel approaches market coverage with a fresh perspective and gives you the tools to effectively leverage your indirect and direct sales channels together in a hybrid approach to differentiate yourself in the marketplace. It reveals key best practices across industries that can guide you to immediate action to ignite growth. MHI Global is the leading worldwide company devoted to improving sales performance and customer management excellence through the combined expertise and experience of 5 powerhouse brands: Miller Heiman, AchieveGlobal, Huthwaite, Channel Enablers and Impact Learning Systems. ABOUT THE AUTHOR Rich Blakeman has been in a sales leadership role at Miller Heiman since 2006, including the leadership of the Americas for the Channel Enablers division. He is now Managing Director, taking global responsibility for Channel Enablers and the Miller Heiman Channel Sales Center of Excellence.

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ISBN-13: 9780071805377 Format: Hardcover Subject: Finance And Investment Pages: 400 Edition: 1 Pub Date: 16-Oct-2015 Copyright Year: 2016 Imprint: McGraw-Hill Price: US$ 90.00

Art of M&A Valuation and Modeling: A Guide to Corporate Valuation

Author(s): H. Peter Nesvold, Elizabeth Bloomer Nesvold, Alexandra Reed Lajoux

ABOUT THE BOOK Valuation is not just a critical step in buying or selling a company, it’s an instrumental tool for measuring and managing the successful growth of any business. If you are an advisor, investor, business owner, or board member, this comprehensive guide from the authors of the bestselling “Art of M&A” series provides the essential information you need to:

* Master the fundamentals of business valuation * Understand the difference between price and value * Analyze business potential using valuation multiples and DCF * Avoid the pitfalls of valuation “rules of thumb” * Use contingent consideration to bridge value expectations * Unlock value using tax structure * Build a transaction model that evaluates multiple forecast scenarios * Know when to buy and sell—and succeed

Regardless of a company’s particular industry, financial condition, or stage of development, this book arms you with a full range of valuation methods and downloadable finance models suitable to any situation. You’ll gain not only a rigorous understanding of quantitative financial models, but also the qualitative drivers that make a business more valuable in the eyes of a buyer. Unlike most other M&A texts, the Art of M&A Valuation and Modeling also explains how to enhance valuation using deal techniques learned only through the authors’ decades of hands on, practical experience. As an added bonus, the book features sample models and real-world examples so you can see the valuation process in action. This practical guide makes it easy for you to chart the course of your own company’s growth, diversification, progress, efficiency, synergy, and more. For what it’s worth, The Art of M&A Valuation and Modeling could be the best investment you’ll ever make. MARKET / AUDIENCE C-level management (especially corporate/strategic development officers), investment bankers, commercial bankers, brokers, consultants, analysis, attorneys, accountants, private equity firms, corporate directors

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ISBN-13: 9780814436431 Format: Hardcover Subject: Sales And Marketing Pages: 224 Edition: 1 Pub Date: 01-Oct-2015 Copyright Year: 2016 Imprint: Amacom Price: US$ 27.95

Sales Management. Simplified.: The Straight Truth About Getting Exceptional Results from Your Sales Team Author(s): Mike Weinberg

ABOUT THE BOOK Why do sales organizations fall short? Every day, expert consultants like Mike Weinberg are called on by companies large and small to find the answer—and it’s one that may surprise you. Typically, the issue lies not with the sales team—but with how it is being led. Through their attitude and actions, senior executives and sales managers unknowingly undermine performance. In Sales Management. Simplified. Weinberg tells it straight, calling out the problems plaguing sales forces and the costly mistakes made by even the best-intentioned sales managers. The good news: with the right guidance, results can be transformed. Blending blunt, practical advice with funny stories from the field, this book helps you: Implement a simple framework for sales leadership

• Foster a healthy, high-performance sales culture • Conduct productive meetings • Create a killer compensation plan • Put the right people in the right roles • Coach for success • Retain top producers and remediate underperformers • Point salespeople at the proper targets • Sharpen your sales story • Regain control of your calendar • And more

Long on solutions and short on platitudes, Sales Management. Simplified. delivers the tools you need to succeed. ABOUT THE AUTHOR MIKE WEINBERG is founder and president of The New Sales Coach, a consultancy specializing in sales management and new business development. He is the author of the popular book New Sales. Simplified.

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ISBN-13: 9780814449233 Format: Paperback Subject: Training Pages: 272 Edition: 1 Pub Date: 01-Oct-2015 Copyright Year: 2016 Imprint: Amacom Price: US$ 34.95

The Emotional Intelligence Activity Kit: 50 Easy and Effective Exercises for Building EQ Author(s): Adele B. Lynn, Janele R. Lynn

ABOUT THE BOOK People with high emotional intelligence don’t just make the workplace more pleasant and collaborative. EQ directly impacts business results as well. Knowing how to manage emotions, empathize with different perspectives, forge genuine relationships, and lead and inspire others are skills proven to boost the bottom line. The link is so strong that even former skeptics see EQ as a powerful way to achieve performance measures. Now trainers can jumpstart the emotional intelligence of everyone in the organization. From the executive who hates to leave her office . . . to the know-it-all who annoys his colleagues . . . to the call center employee who can’t deal with conflict, The Emotional Intelligence Activity Kit targets problem behaviors and boosts common weaknesses. Fifty original activities bring people together to work on developing their introspection, empathy, social skills, personal influence, and sense of purpose. Five key EQ areas and twenty-six competencies are targeted—each designed to strengthen skills in leadership, project management, customer service, teamwork, sales, and more. For coaching and training professionals, this one-stop EQ booster delivers the tools and knowledge to quickly implement the exercises, including:

• Research on how EQ impacts the workplace—for better or worse • Best practices in training and adult learning today • Guidelines for prepping and running the 50 activities • Debrief questions that trigger reflection and learning • Participant handouts, key points to emphasize, and much more

Organizations are full of smart people suffering EQ deficits. The fallout is damage to relationships, engagement, loyalty, and workplace climate. The Emotional Intelligence Activity Kit triggers the self-discovery and insights that people need to work together cohesively and drive organizational success. ABOUT THE AUTHOR Adele B. Lynn is a leading consultant in the field of emotional intelligence and the author of Quick Emotional Intelligence Activities for Busy Managers, The EQ Difference, and other books. Janele R. Lynn is the owner of the Lynn Leadership Group, LLC. She designs and implements leadership development and EQ initiatives for worldwide clients.

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ISBN-13: 9781259586187 Format: Paperback Subject: Real Estate Pages: 352 Edition: 2 Pub Date: 30-Oct-2015 Copyright Year: 2016 Imprint: McGraw-Hill Price: US$ 28.00

What Every Real Estate Investor Needs to Know About Cash Flow... And 36 Other Key Financial Measures Author(s): Frank Gallinelli

ABOUT THE BOOK The updated edition of the bestselling, essential guide to real estate financial calculations Every real estate investor needs to know how to calculate cash flow, long-term gain, net operating income, and other basic financial formulas. Real estate investment expert Frank Gallinelli has been helping investors understand these important aspects of real estate and navigate the complicated market for decades. The updated, revised third edition of his must-have guide What Every Real Estate Investor Needs to Know About Cash Flow . . . teaches you how to master the 37 most essential calculations that determine property worth, projected profits, and investment potential. The real estate industry has gone through a decade of upheaval, so it is now more important than ever for those who are engaged in it to understand and to apply the timeless financial methods and metrics used by successful investors. This new edition of Gallinelli’s bestseller features calculations, figures, charts, tables, and fresh advice on critical aspects of real estate investing. Additionally, an entirely new section on property analysis shows you how to apply calculation-based skills to real-life transactions. MARKET / AUDIENCE The book is ideal for beginning investors, real estate veterans, teachers, students, commercial brokers, sellers, and buyers. ABOUT THE AUTHOR Frank Gallinelli is founder and President of RealData Inc., one of the real estate industry’s leading investment software firms

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ISBN-13: 9781631572760 Format: Paperback Subject: Business Management Pages: 150 Edition: 1 Pub Date: 15-Oct-2015 Copyright Year: 2016 Imprint: Business Expert Press Price: US$ 32.95

All Services All the Time: How Business Services Serve Your Business Author(s): Doug McDavid

ABOUT THE BOOK This book takes the position that organizations, such as businesses, government agencies, etc. form a special class of living system. As such they come into being, live through lifecycle stages, and can experience organizational health and various forms of organizational illness along the way. If the latter is frequent or extended, such organizations often die an untimely death. A services perspective can go a long way to combat this outcome and assist in maintaining organizational health. Allowing this perspective to permeate an organization induces a consideration of its genuine value and leads to a greater understanding of the breadth of stakeholders who are the beneficiaries of it. Productivity and services in an organization are symbiotic—and must be so in order to achieve the balance that is key to the health of each organization. A services perspective illuminates as well the pivotal role that business-to-business service providers play in ensuring that balance is achieved and maintained. This book explores these factors from the point of view of the business leader and anyone concerned with the health of any organization.

The Business Wealth Builders: Accelerating Business Growth, Maximizing Profits, and Creating Wealth Author(s): Phil Symchych and Alan Weiss

ABOUT THE BOOK Too many business owners are working in reverse where they are the fuel for their business. Their business needs to be fuel for them so they can fulfill their personal and professional aspirations and goals. This book challenges owners of mid-market and small firms to think about their business as a wealth generator rather than just a place to work. It focuses on helping entrepreneurs to thrive by having the business provide fuel for their personal lives instead of their own business consuming their personal lives.

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ISBN-13: 9781631572906 Format: Paperback Subject: Business Management Pages: 175 Edition: 1 Pub Date: 09-Oct-2015 Copyright Year: 2016 Imprint: Business Expert Press Price: US$ 32.95

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ISBN-13: 9781631572609 Format: Paperback Subject: Business Management Pages: 120 Edition: 1 Pub Date: 30-Sep-2015 Copyright Year: 2016 Imprint: Business Expert Press Price: US$ 32.95

Improving Healthcare Management at the Top: How Balanced Boardrooms Can Lead to Organizational Success Author(s): Sharon Roberts and Milan Frankl

ABOUT THE BOOK This book, based on case studies in the healthcare sector, reveals a working strategy that explores a well-kept secret of top management: that a more balanced gender distribution on the boards of healthcare organizations results in an improvement of the organization’s overall performance. Organizational success for healthcare institutions depends in part on insuring that an organization’s management team possesses and reflects key characteristics that can predict that success. By further linking these characteristics to gender, the research suggests that it is reasonable to assume that an increased if not dominant presence of females on boards will lead to improved performance. In this evolving world environment of an aging population coupled with funding constraints that are applied to healthcare organizations based on performance, healthcare organizations’ top management and researchers will find this book a must read. A new perspective emerges as a practical solution for the healthcare organization’s survival.

ISBN-13: 9781631572302 Format: Paperback Subject: Business Management Pages: 150 Edition: 2 Pub Date: 30-Sep-2015 Copyright Year: 2016 Imprint: Business Expert Press Price: US$ 32.95

Tracing the Roots of Globalization and Business Principles, Second Edition Author(s): Lawrence Beer

ABOUT THE BOOK History is an evolving inspection with new revelations continuing to be uncovered. The globalization phenomenon has roots throughout the world. It is important for all nations and people as they join the interconnected world economy to understand and appreciate the similarities shared by all in the past, continue to exist and impact the future. We are experiencing, in the words of Michael Rostovtzeff, the realization that “…the difference between the ancient economy and modern are differences of scale, not of kind.” Such common heritage is the fulcrum upon which the modern commercial dealings are based. Business principles are more universal than perhaps any other set of human standards. The exchange imperative was practiced by every society on earth and it is a shared process that continues to unite the world.

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ISBN-13: 9781606499160 Format: Paperback Subject: Business Management Pages: 240 Edition: 1 Pub Date: 30-Sep-2015 Copyright Year: 2016 Imprint: Business Expert Press Price: US$ 32.95

Information Technology Security Fundamentals Author(s): Glen Sagers and Bryan Hosack

ABOUT THE BOOK One of the fastest growing issues in Information Technology (IT) is the increasing need for security, both internal and external, to protect valuable enterprise data and resources. IT security is a multifaceted field that includes both technical and behavioral components. Managers must have at least a general understanding of both for effective security. Adding further complexity is the diversity of technologies that need protection, ranging from operating systems to mobile applications and databases to networking hardware. The objective of this book is to assist managers in understanding the role of IT Security in their enterprise. The book defines security from an organizational perspective, then builds upon that by discussing issues related to low-level technologies and further builds by discussing higher level management issues like security policy, secure application development and penetration testing strategies. Each chapter demonstrates concepts and underscores what issues can occur and what strategies can be applied at each level to implement a successful IT security plan. The book concludes with case studies and integrated strategies for implementing security program for an organization, as well as highlighting current trends in security and future security and information assurance concerns that are on the horizon for organizations.

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ISBN-13: 9780814436363 Format: Hardcover Subject: Business Communication Pages: 272 Edition: 1 Pub Date: 01-Oct-2015 Copyright Year: 2016 Imprint: Amacom Price: US$ 24.95

Talking to Crazy: How to Deal with the Irrational and Impossible People in Your Life Author(s): Mark Goulston

ABOUT THE BOOK Let’s face it, we all know people who are irrational. No matter how hard you try to reason with them, it never works. So what’s the solution? How do you talk to someone who’s out of control? What can you do with a boss who bullies, a spouse who yells, or a friend who frequently bursts into tears? In his book, Just Listen, Mark Goulston shared his bestselling formula for getting through to the resistant people in your life. Now, in his breakthrough new book Talking to Crazy, he brings his communication magic to the most difficult group of all—the downright irrational. As a psychiatrist, Goulston has seen his share of crazy and he knows from experience that you can’t simply argue it away. The key to handling irrational people is to learn to lean into the crazy—to empathize with it. That radically changes the dynamic and transforms you from a threat into an ally. Talking to Crazy explains this counterintuitive Sanity Cycle and reveals: Why people act the way they do

• How instinctive responses can exacerbate the situation—and what to do instead • When to confront a problem and when to walk away • How to use a range of proven techniques including Time Travel, the Fish-bowl, and the Belly Roll • And much more

You can’t reason with unreasonable people—but you can reach them. This powerful and practical book shows you how. ABOUT THE AUTHOR Mark Goulston, MD, is a top psychiatrist, consultant, coach, and business adviser. Author of the bestselling Just Listen and Get Out of Your Own Way as well as other popular books, he blogs for Harvard Business Review, Fast Company, Business Insider, Huffington Post, and Psychology Today; cohosts a weekly radio show; and is featured frequently in major media, including The Wall Street Journal, Fortune, Newsweek, Time, CNN, Fox News, and the TODAY show.

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ISBN-13: 9780814436660 Format: Paperback Subject: Parenting Pages: 224 Edition: 2 Pub Date: 01-Oct-2015 Copyright Year: 2016 Imprint: Amacom Price: US$ 14.95

Stress-Free Potty Training: A Commonsense Guide to Finding the Right Approach for Your Child Author(s): Sara Au, Ph.D. Stavinoha

ABOUT THE BOOK Successful potty training begins with the approach that is right for your child. Is your toddler frightened of the process, afraid even to go near the bathroom? Or does he or she seem to know when it's time to go, but can't quite make it there in time? This insightful guide helps take the stress out of the situation. The book distinguishes between common childhood personality types, providing simple strategies tailor-fit for your child, whether he or she is sensitive or stubborn, cautious or impulsive, goal-oriented or clinging to diapers. A quick quiz helps you pinpoint which method will work best. You'll learn how to: Determine your child’s readiness • Build on each success—without adding undue pressure • Handle accidents and temporary setbacks • And more Now in its second edition, Stress-Free Potty Training also provides targeted techniques for challenges including toilet training resistance and refusal to poop as well sensory issues. Filled with straight talk and practical advice, it takes the worry out of this important life transition. ABOUT THE AUTHOR PETER L. STAVINOHA, Ph.D., is a dad and a pediatric neuropsychologist at the Center for Pediatric Psychiatry at Children’s Medical Center of Dallas, and Professor of Psychiatry at the University of Texas Southwestern Medical Center. He is a regular media contributor for magazines and television, offering expert parenting advice on common issues facing children and families. He lives in Dallas. SARA AU is a mom and a journalist specializing in parenting and health issues. She lives in Orlando, Florida. Together, they are the authors of Stress-Free Discipline.

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Consumer, World Languages Test Prep & Study Guides

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ISBN-13: 9780071837217 Format: Paperback Subject: Boating / Marine Pages: 160 Edition: 1 Pub Date: 23-Oct-2015 Copyright Year: 2016 Imprint: McGraw-Hill Price: US$ 20.00

Survival Food Handbook

Author(s): Janet Groene

ABOUT THE BOOK Your guide to ensuring a healthful, nutritional diet--even without access to standard food sources for months on end Survival Food Handbook provides the know-how to stock and prepare a diversity of foods for several months. Each recipe creates a balanced and tasty dish without any fresh foods at all.

• Explains how to create a long-term galley or pantry • Provides sources of products to help pack and store food for long-term • Incudes diverse recipes for not just boaters, but boondockers and back-to-nature enthusiasts

ABOUT THE AUTHOR Janet Groene is the creator of the popular blog www.BoatCook.blogspot.com. She is a boating content provider for LiveLifeLocal and an RV writer for the ACTIVE network. She blogs daily at Janetgroene.blogspot.com, CampAndRVCook.blogspot.com, CreateAGorp.blogspot.com, SoloWomanRV.blogspot.com and BoatCook.blogspot.com.

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ISBN-13: 9780071847582 Format: Paperback Subject: Foreign Management Pages: 480 Edition: 3 Pub Date: 16-Oct-2015 Copyright Year: 2016 Imprint: McGraw-Hill Price: US$ 20.00

The Ultimate Spanish Review and Practice, 3rd Ed.

Author(s): Ronni L. Gordon, David M. Stillman

ABOUT THE BOOK Better than ever! The bestselling intermediate-level workbook has been expanded into a comprehensive, dynamic digital/print study tool Founded on the principle that strong grammar skills are necessary for foreign language mastery, The Ultimate Spanish Review and Practice explains and illustrates important grammar concepts with lively sentence examples, and it provides 400 engaging exercises that are contextualized, with scene-setting instructions in Spanish. This new, premium edition provides an array of digital content in the bonus App (iOS, Android, desktop) that supports the book:

• Pre-test for identifying existing strengths and weaknesses • More than 200 exercises for extended review • Post-test for assessing progress • Flashcards for all vocabulary lists, with progress-tracking • Extensive audio exercises to test listening comprehension

MARKET / AUDIENCE Advanced beginner to Advanced level learners of Spanish. Suitable for self-study and for supplemental use in the classroom. ABOUT THE AUTHOR Ronni L. Gordon, Ph.D. is a prominent author of foreign language textbooks, reference books, and materials for multimedia. She received her Ph.D. in Spanish language and Spanish and Latin American History and Literature from Rutgers University, and taught at Harvard and Boston University. She is an education consultant specializing in curriculum development in foreign languages, literature, and history, and teacher training. David M. Stillman, Ph.D. is a well-known writer of foreign language textbooks, multimedia courses, and reference books. He holds a Ph.D. in Spanish linguistics from the University of Illinois and taught at Harvard, Boston University, and Cornell. He is a professor at The College of New Jersey where he teaches Italian, Spanish, French, and Hebrew.

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ISBN-13: 9780071847520 Format: Paperback Pages: 208 Edition: 1 Pub Date: 16-Oct-2015 Copyright Year: 2016 Imprint: McGraw-Hill Price: US$ 16.00

ABOUT THE BOOK Get ready for your AP Biology exam with this straightforward, easy-to-follow study guide—updated for all the latest exam changes 5 Steps to a 5: AP Subjects Questions to Know by Test Day features an effective, 5-step plan to guide your preparation program and help you build the skills, knowledge, and test-taking confidence you need to succeed. This fully revised edition covers the latest course syllabus and matches the latest exam. The book provides access to McGraw-Hill Education’s interactive AP Planner app, which will enable you to receive a customizable study schedule on your mobile device. Bonus app features daily practice assignment notifications, based on the exam date and the amount of material you wish to cover 2 complete practice AP Biology exams 3 separate plans to fit your study style

ISBN-13: 9780071848589 Format: Paperback Pages: 320 Edition: 2 Pub Date: 16-Oct-2015 Copyright Year: 2016 Imprint: McGraw-Hill Price: US$ 16.00

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ISBN-13: 9780071848602 Format: Paperback Pages: 208 Edition: 2 Pub Date: 16-Oct-2015 Copyright Year: 2016 Imprint: McGraw-Hill Price: US$ 16.00

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ISBN-13: 9780071843447 Format: Paperback Subject: Test Prep And Study Guide Pages: 576 Edition: 11 Pub Date: 23-Oct-2015 Copyright Year: 2016 Imprint: McGraw-Hill Price: US$ 20.00

McGraw-Hill Education SAT 2016 Edition Author(s): Christopher Black, MA and Mark Anestis, MA

ABOUT THE BOOK The book features:

• 3 full-length practice SATs with fully explained answers • Instructions and explanations for all new aspects of the redesigned SAT exam as well • Two-color 16-page Welcome section • Two-color text and topic tabs • Customizable Test Planner App

ISBN-13: 9781259585890 Format: Paperback Subject: Test Prep And Study Guide Pages: 576 Edition: 1 Pub Date: 23-Oct-2015 Copyright Year: 2016 Imprint: McGraw-Hill Price: US$ 28.00

McGraw-Hill Education SAT 2016, Cross-Platform Edition

ABOUT THE BOOK In the book:

• 3 full-length practice SATs with fully explained answers • Instructions and explanations for all new aspects of the redesigned SAT exam as well • Two-color 16-page Welcome section • Two-color text and topic tabs • Customizable Test Planner App • On the cross-platform edition, accessible online or via app:

Review lessons integrated within a personalized study plan

• SAT-style questions and answers • Daily progress reports • Flashcards, games, and more • Social Discussion for help, tips, etc.

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Author(s): Christopher Black, MA and Mark Anestis, MA

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ISBN-13: 9780071847728 Format: Paperback Subject: Test Prep And Study Guide Pages: 208 Edition: 1 Pub Date: 09-Oct-2015 Copyright Year: 2016 Imprint: McGraw-Hill Price: US$ 20.00

McGraw-Hill Education 500 Evolve Reach (HESI) A2 Questions to Know by Test Day Author(s): Kathy A. Zahler, M.S.

ABOUT THE BOOK 500 ways to pass the HESI A2! Intensive practice + detailed explanations—the best way to sharpen skills and prepare for the exam 500 Evolve Reach (HESI) A2 Questions provides complete coverage of each subject on the exam. This book gives you the problem-solving practice you need to take the test with confidence.

• 500 questions organized by subject • Follows the HESI A2 format • Complete explanations to every question given in the answer key

TABLE OF CONTENTS Introduction Chapter 1 Reading Comprehension Chapter 2 Vocabulary and General Knowledge Chapter 3 Grammar Chapter 4 Basic Math Skills Chapter 5 Biology Chapter 6 Chemistry Chapter 7 Anatomy and Physiology Chapter 8 Physics Answer Key ABOUT THE AUTHOR Kathy A. Zahler, M.S., has authored or contributed to numerous textbooks and test prep guides in the language arts, literature, and mathematics.

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McGraw-Hill Education (Asia)

McGraw-Hill Education (Asia) http://www.mheducation.com.sg/

CHINA: (Representative Office) McGraw-Hill Int’l Enterprises, Inc Suite 906, 9/F SP Tower A Tsinghua Science Park No: 1 Zhongguancun East Road Haidian District Beijing 100084 P.R.China Tel: (86-10) 6279 0299 Fax: (86-10) 6279 0292 Email: [email protected]

HONG KONG: McGraw-Hill Hong Kong Limited Unit 1318, Level 13, Tower 2 Grand Century Place 193 Prince Edward Road West Mong Kok, Kowloon Hong Kong Tel: (852) 2730 6640 Fax: (852) 2730 2085 Email: [email protected]

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