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New TietoKnowledge. Passion. Results.Hannu SyrjäläPresident and CEO

Annual General Meeting 26 March 2009

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Tieto in brief• Leading IT services provider in Northern Europe

• #1 IT services provider in Finland

• #1 in project services in the Nordic countries

• #1 in telecom R%D in Europe; strong position globally

• Net sales EUR 1 866 million • 16 618 employees in close to 30 countries• Founded in 1968• Listed on the Nasdaq OMX Helsinki and Stockholm

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ieto

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Tieto in 2008 • Net sales grew by 5%

• Weakened Swedish krona and soft demand in the telecom and banking sectors slowed down growth towards the end of the year

• Profitability improved clearly from 2007• Launch of the new strategy in summer 2008

• Clear focus• New Leadership Team• Values-based leadership • New structure and operating model as of 2009

• Performance Improvement Programme• EUR 120 million cost savings reached at the end of 2008

• 25% of employees in global delivery centres − aim is 40 % in 2011• Significant agreements: TeliaSonera, OP-Pohjola• Renewed brand: TietoEnator Tieto

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Key figures 2008

16 32416 618Personnel at the end of the year

119.0191.0Net cash flow

1.3111.6Operating profit, EUR million including one-off items

6.18.0EBIT*, %

34.421.0Gearing, %

-0.440.83EPS, EUR

107.6149.9Operating profit, EUR million excluding one-off items*

1 772.41 865.7Net sales, EUR million

20072008Financials

* Excl. one-off items related to the Performance Improvement Programme, capital gains/losses, badwill and impairment losses

• Dividend proposal EUR 0.50 per share

+5%

+39%

+61%

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Net sales and operating profit

5%8%

27%

46%

14% FinlandSwedenGermanyNorwayOther0

500

1000

1500

2000

2004 2005 2006 2007 2008

0

50

100

150

200

2004 2005 2006 2007 20080

5

10

15

Net sales

Operating profit and margin

Net sales by country in 2008

MEUR

MEUR

%

7%9% 20%

36%5%

19%4%

Finland

Sweden

Czech

Germany

India

Norway

Other

Personnel by country

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Business Area EBIT* (%) in 2008

0

5

10

15

20

Banking &Insurance

Telecom & Media Government,Manufacturing &

Retail

Healthcare &Welfare

Forest & Energy Processing &Network

%

* Excl. one-off items related to the Performance Improvement Programme, capital gains/losses, badwill and impairment losses

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25% of employees in global delivery centres

0

5001000

1500

20002500

3000

35004000

4500

2004 2005 2006 2007 20080 %

5 %

10 %

15 %

20 %

25 %

30 %

Czech and Poland Baltics, Russia and BelarusIndia, Chicna, Malaysia and Indonesia Total %

PolandWroclaw,Stettin

CzechOstrava

LithuaniaVilnius

LatviaRiga

BelarusMinsk

China Beijing,Chengdu

India Pune,

Hyderabad

Malaysia Kuala Lumpur

Global delivery centresOffshoring ratio

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Top 10 customers in 2008

• Top 10 customers account for around 32% of net sales

• Apoteket Healthcare & Welfare

• Ericsson Telecom & Media

• If insurance Banking & Insurance

• Kesko Government, Manufacturing & Retail

• The National Boardof Taxes (FI) Government, Manufacturing & Retail

• Nokia Telecom & Media

• Nokia Siemens Network Telecom & Media

• Nordea Banking & Insurance

• Stora Enso Forest & Energy

• TeliaSonera Telecom & Media

No customer exceeds 10% in net sales

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New strategy

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1010

Mission, vision and long-term financial targets

MissionTurning knowledge and passion into sustainable results for our customers.

ValuesWe work togetherWe care for our people & customersWe are committed to qualityWe learn and grow

Customer centricity

Long-term financial targets• Organic growth outpacing the relevant market.

Growth strategy is supported by acquisitions.• Operating profit (EBIT) more than 10% of net sales• Gearing 40%• Dividend payout ratio of around 50% of net income

including one-time items. However, the annual dividend payout ratio will depend on the financial position and the major investment needs of the company.

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1111

Sharper business scope

Tieto is an IT services company focusing on serving large and medium-sized organisations

Geographical focus• Northern Europe• Germany• Russia

Growth focus• Telecom• Sweden• Russia

Service focus• IT• R&D• Consulting

• Better service

• Higher productivity

• New opportunities

• Improved profitability

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Business mix

Project servicesApplication managementICT infrastructure servicesProductsOther

Mixed<10%Other

Some impact10−15%Products

Good~ 25%ICT infrastructure services

Good~ 30%Application management

Some impact~ 30%Project services

Demand during downturnShare

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1313

Industries • Telecom• Financial Services• Forest• Energy• Healthcare & Welfare• Manufacturing• Public• Retail• Media

Service lines• IT Services• R&D Services• Digital Transformation

& Consulting (DTC)

Countries• Finland• Sweden• Norway• Denmark• Germany• Russia• International countries

New operating model drives customer value

CUSTOMER VALUE & PROMISE

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The new Leadership Team

Eva GidlöfCountry Head, Sweden

Bengt MöllerTelecom and Media

J. Pyykönen-WalkerHuman Resources

Kavilesh GuptaService Lines

Pekka ViljakainenCMO; International

Ari KarppinenCountry Head, Finland

Ari VanhanenIndustry group

Seppo HaapalainenCFO

Hannu SyrjäläPresident and CEO

Per Johanson will start as head of Financial Services as of 16 May.

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Tieto Turnaround Programme

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16

Start actions Form detail strategy &

organisation

Implement strategy & organisation

Create sustainable performance

Q4/08−Q1/09Q2−Q3 /08 2009 →Q4/07−Q1/08

Transformation to ”New Tieto”

Organization

Strategy

Quality

Performance

Tieto Turnaround

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17

Start actionsForm detail strategy &

organisation

Implement strategy & organisation

Create sustainable performance

Q4/08−Q1/09Q2−Q3 /08 2009 →Q4/07−Q1/08

Transformation to ”New Tieto”

Appoint new CEO

Set detailed strategic direction

Clean uprisk projects

Operationalexcellence

Complete portfoliochangesNew culture of qualityand high performance

Continue risk management and quality improvements

Design neworganization

New organizationand people in place

Detailstrategy

Start portfoliochanges

Launch performance improvement

Complete performanceimprovement plan

Execute on performanceimprovement plans

Tieto Turnaround

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18

Start actionsForm detail strategy &

organisation

Implement strategy & organisation

Create sustainable performance

Q4/08−Q1/09Q2−Q3 /08 2009 →Q4/07−Q1/08

Transformation to ”New Tieto”

Appoint new CEO

Set detailed strategic direction

Clean uprisk projects

Operationalexcellence

Complete portfoliochangesNew culture of qualityand high performance

Continue risk management and quality improvements

Design neworganization

New organizationand people in place

Detailstrategy

Start portfoliochanges

Launch performance improvement

Complete performanceimprovement plan

Execute on performanceimprovement plans

COMPLETED

COMPLETED

COMPLETED

COMPLETED

COMPLETED

COMPLETED

Tieto Turnaround

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Year 2009 − outlook and ongoing actions

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2009 highlights• Increased collaboration with many customers including

• Fonecta: infrastructure services• Nokia Siemens Networks: R&D • Ruukki: continuation of service agreement

• New data centre opened in St Petersburg • Per Johansson appointed as head of Financial Services and member of teh

Leadership Team• Personnle adjustments – redcution need 350

• Sweden: 170• Norway, Denmark, Germany, Latvia, India and Great-Britain: in total 190

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Outlook for 2009 − updated 23 March• Tieto arvioi, että sen koko vuoden liikevaihto laskee vuodesta 2008.

• The impacts of the economic downturn have hit the IT sector harder and faster than earlier expected, and uncertainty prevails over the future development of the IT market.

• Decline in demand, especially in the telecom and banking sectors, has continued. • Tieto's January-February net sales amounted to EUR 275 million representing a 12% decline

from the corresponding period in 2008. Approximately half of this decline is due to the weakened currencies.

• The decline in net sales will have a negative impact on Tieto's profitability.

• New streamlining actions started to reach additional cost savings in the amount of EUR 100 million euros.

• Decreased use of subcontractors• Consolidation of offices• Cutting business expenses• Personnel adjustments

• Tieto expects the IT services market to decline and tough market conditions to continue.

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Summary

• Tieto’s sales and profitability improved in 2008.

• Significant changes in Tieto’s structure and operations to support Tieto’s future success.

• Relentless execution of strategy continues in accordance with the strategy approved by the Board of Directors.

• Market environment is challenging, and Tietowill adjust its operations according to the current demand.

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Knowledge. Passion. Results.