New technology trend opportunities and challenges
11
mofauae mofauae mofauae www.mofa.gov.ae @mofauae New Technologies Trends: Opportunities & Challenges Dr. Saeed Al Dhaheri Advisor, Information Systems ICNGCCT, Dubai 23-24/04/2014
-
Upload
saeed-al-dhaheri -
Category
Government & Nonprofit
-
view
115 -
download
2
description
This presentation is part of another presentation titled "Roles of ICT in Real Life Scenarios" which was presented during the International Conference on Next Generation Computing & Communication Technologies 2014 in Dubai. The presentation address the opportunities and challenges of the new technology forces: Cloud, Mobile, Social Media and Information and their impact of the traditional role of the IT.
Transcript of New technology trend opportunities and challenges
mofauae mofauae mofauaewww.mofa.gov.ae @mofauae
New Technologies Trends: Opportunities & Challenges
Dr. Saeed Al DhaheriAdvisor, Information Systems
ICNGCCT, Dubai 23-24/04/2014
2
New Technology Trends: Opportunities & Challenges
Agenda
– Introduction
– New Technologies Trends: Opportunities & Challenges
– Recommendations
3
Introduction
Roles of IT
IT as an enabler of Innovation Transformative role
Business Value of IT
Increase productivity Improve process efficiency Cost saving Increase service quality
New Technology Trends: Opportunities and Challenges Cloud, mobile, Social, Information Impact on IT
4
New Technology trends: Opportunities and Challenges
IT organization landscape is undergoing a transformation
First: Look at predictions (Source: Gartner):
– By 2014 more than 50% of enterprise IT spending will be decided outside the IT department in at least 30% of government organizations
– By 2015, more than 50% of citizen interactions with government will take place via a smartphone or tablet.
– By 2016, more than 30% of government organizations will exploit employees' personal data, applications and social connections for business purposes.
– By 2016 at least 25% of government software development positions will be eliminated to fund the hiring of business intelligence and data analysts
What these predictions mean to IT departments?
5
New Technology trends: Opportunities and Challenges
Four Forces: Cloud computing, Mobile, Social media/networking, and Information Mgmt (Big Data)
Gartner calls it: The Nexus of Forces
IDC Calls it: The 3rd Platform
The Four Forces is bringing opportunities and challenges
– Drives innovation and digital business opportunities
Chief Innovation Officer & Chief Intelligence Officer & Data Scientist job
IT departments need to ask themselves how to handle the nexus?
– must embrace a new business model to survive
6
New Technology Trends: Opportunities and Challenges
In the Nexus of Forces, information is the context for delivering enhanced social and mobile experiences. Mobile devices are a platform for effective social networking and new ways of work. Social links people to their work and each other in new and unexpected ways. Cloud enables delivery of information and functionality to users and systems. The forces of the Nexus are intertwined to create a user-driven ecosystem of modern computing.
Gartner: nexus of Forces IDC 3rd Platform
The Nexus of Forces “is the convergence and mutual reinforcement of social, mobility, cloud and
information patterns that drive new business scenarios.” - Gartner
7
New technologies trends: impact on IT
Key Drivers in UAE
– UAE Gov vision to be one of the best government in the world by 2021
– m-Government and smart government adoption
– Pursuing Excellence and innovation
– Sustainability and environmental concerns
– Economic uncertainty
– IT Consumerization
How IT departments respond to user demands?
Who drives IT in the organization?
– Users demand pressurizing IT departments
– Users want to access IT services using their preferred smart phones and tablets
– Users want access to Wi-Fi in the organization
– Users want instant messaging and access to social media and social networking
– Business departments demand quick technology solutions
8
New technologies trends: impact on IT
shifting the balance of who controls technology
exacerbating the tension between consolidation and devolution of IT management and spending in government organization
– IT is perceived irrelevant to the business
IT must be leverged in much more strategic and transformative ways
Changing the business model of IT departments (more of a broker role)
9
New Technologies Trends: Opportunities and Challenges
Value Challenge
Cloud Cost efficiency and optimization
Standardization and automation
Agility and speed
Adaptability Security Change management New skills and competencies Culture issues
Mobile Workforce productivity Information access Customer engagement Improve service delivery
Social Media Collaboration and increased productivity
Customer engagement Customer insight
Big Data Decision support Information
management & reach Real-time information
access
10
Recommendations
Embrace IT consumerization but control its impact.
Pdevelop detailed policies to address adoption and governance of BYOD, and mobile applications and services.
IT leaders need to transform the IT organization into a broker and an advisor (or storefront) to allow business users to securely access to consumer and commodity technology services that deliver greater value for money
Increase your organization's capability to adopt and source new technology and IT services models.
End
