RESUME

Saikat Mukherjee

E-Mail: sam.mukherjee63@gmail.com Phone: +919564744875

Current Address:

122 Katwariya Sarai Room No. G12New Delhi 110016

Permanent Address:

B2-59, Hindustan Cables, Sector 1PO- Hindustan Cables, Dist- Burdwan(W.B),PIN- 713335Country- India

Objective

To work in a challenging atmosphere, achieve higher career growth through continuous learning process, and serve best for the organization.

Education:

Professional Qualifications:

MBA from NIPS School of Management, Kolkata.

Specialization: Marketing & International Business.

B.com (Hons) from Calcutta University .

Academic Qualification:

(CBSE, Class XII) from D.A.V Publoc School

(WBBSE, Class X) from HCL High School

Other Qualification:

SAP Certification Course from LEE & NEE sofware Pvt Ltd ,Kolkata

Specialization: FICO MODULE.

Computer Skills:

Application Package : MS-Office 2003,2007 & 2010 Office Excel Power Point 2003, 2007 & 2010. Key Skill Highlights:

Communication & Interpersonal Skills Project Management Skills Computer Skills Profit & Loss monitoring Commercial negotiation with Client as per Company Norms Managing budgets Team Handling

Extra Curricular Activities:

Completed drawing degree up to 5th year from Bangiya Sangeet Parishad affiliated to Rabindra Bhariti University (West Bengal).. Achievement:

Participated in All India Camel Contest (2003) Best employee of the month of December-2014(Snapdeal.com)

Professional Experience:

Working With Snap Deal.com (Dec-14 to till Date)

Position: - Sr. Executive Business Development(Team Lead)

Job Responsibilities:-

Business Development includes acquiring new client maintain good relation with client, Increase sales. New Client Onboarding:- Includes Pre-Joining & joining formalities like

documentation, personnel Files updation, Induction & Smooth transition from Pre-onbarding to Onboard Monitoring data management to keep accurate contract, pricing and service level. Working closely with seller to improve operations and reduce cost. Built cross-functional relationships to enhance sales channels and overall company Create functional checklists to standardize the onboarding process Acquiring, accommodating, assimilating, and accelerating of new leaders into the organizational culture and

business Communicating needs & objectives to managers & key personnel in procurement. Negotiating contracts to reduce costs and achieve maximum efficiency. Introducing and help New seller In on Boarding process Develop and implement account plans that build a strong long-term relationship with clients. Customer care skills - Solutions oriented and results driven attitude Develop materials needed by partners to sell products. Making sure that project deadlines are met Ensuring that all set targets are achieved Negotiating pricing with Sellers Cost management and reporting Taking into account capacity and planning ahead accordingly Determine companies to be partnered with for product selling Implementing new processes and procedures

Operation Service Level Improvement Planning:-

Taking care of On Boarding Process within given time frame Handling North and East Seller service related issues Maintain all MIS

Worked with colleagues Consultant Pvt Ltd March-14-November-14

Position: Sr. Executive key account Operation

Job Responsibility

Responsible for Business Development, Acquisition of customer, collections. Corporate/ National Client Follow-up, mainly handling retention part of major clients (ACC Cement, Birla

Cement, Ambuja Cement, Ultratech Cement, Dalmia Cement . National Cement Egypt etc Apply Company wide project management standards in preparing bids and contracts, responding to customer

needs and managing the sales process from opportunity identification to customer sign off Responsible for Managing the business from existing customers and generating business from new clients Build trust, value others, communicate effectively, drive execution, foster innovation, focus on the customer,

collaborate with others, solve problems creatively and demonstrate high integrity. Customer retention. Planning and controlling. Handle customer complaint and its amicable solution. Generating daily MIS report for customer accounts assigned.

Operational Management

Identifying & formulating new avenues for improvement of operational process and service and implementing there of resulting in greater client satisfaction.

Maintaining cordial relations with customers to sustain the profitability of the business. Monitoring the dealings with the corporate clients to retain their support to the business Handling customer grievances, resolving billing issue. Focus on time delivery of project

Worked with Raj international from January-2012 to February-2014

Position: Partner Relationship Executive(Delivery Operation)

Job Profile:

Key Responsibility

Strengthened working relationships with clients, utilizing excellent communication techniques. Maintaining strong, fruitful working relationships with customers to gain their trust and respect. Develop materials needed by partners to sell products. Strive for success and growth. Determine companies to be partnered with for product selling Develop and implement account plans that build a strong long-term relationship with clients. Maximum utilization of the floor through proper planning. Proper utilization of the resources (Human resource, IT etc) provided by the company to achieve the goals

given to me .

Personal Skill:

Multitasked, self starter, Quick learner. Honest toward myself & will power. Positive Attitude. Able to set priorities and implement decisions to achieve immediate and long-term goals and meet

operational deadlines

Personal Profile:

Father’s Name : Mr. B.D Mukherjee. Date of Birth : 15 April 1988. Sex : Male. Linguistic Proficiency : English, Hindi, Bengali, Oriya. Religion : Hinduism. Marital Status : Single

I hereby declare that above information is true to the best of my knowledge.

Date: - (Saikat Mukherjee)Place:-