New revenues through BIG DATA?
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Amsterdam, October 14th 2014
New revenues through BIG DATA?
How to actually get started &
discover your options.
Management Consultants for Publishers
Amsterdam, October 14th 2014
New revenues through BIG DATA?
How to actually get started &
discover your options.
… plus a small detour.
Management Consultants for Publishers
…and a unicorn.
Image: flickr.com/photos/robboudon/6035811624/
Processing of an extremely large volume of structured and unstructured
data from internal and external sources in real time.
BIG DATA definition
Processing of an extremely large volume of structured and unstructured
data from internal and external sources in real time.
BIG DATA definition
Try googling “big data success”.
BIG DATA not loud enough?
Real time forecast of customer behavior and instant generation of
customized product listings.
BIG DATA examples
Predicting customers that are likely to cancel and
initiating fitting customer retention activities.
BIG DATA examples
Predicting success of producing original series based on
search and usage patterns of existing subscribers.
BIG DATA examples
That’s part of the problem.
BIG DATA all over the place.
Packaging /
Production Customer
Marketing
Distribution
Newsroom
Advertising
Content sourcing
Content creation
Sales Support
Hot spots of BIG DATA for you
Packaging /
Production Customer
Marketing
Distribution
Newsroom
Advertising
Content sourcing
Content creation
Sales Support
Innovation in the newsroom
data journalism, social media buzz
Hot spots of BIG DATA for you
Packaging /
Production Customer
Marketing
Distribution
Newsroom
Advertising
Content sourcing
Content creation
Sales Support
Innovation in the newsroom
data journalism, social media buzz
Increasing ad sales
online…
through rich targeting, RTB, etc.
…and offline
combining existing client data with
external information
Hot spots of BIG DATA for you
Packaging /
Production Customer
Marketing
Distribution
Newsroom
Advertising
Content sourcing
Content creation
Sales Support
Innovation in the newsroom
data journalism, social media buzz
Increasing ad sales
online…
through rich targeting, RTB, etc.
…and offline
combining existing client data with
external information
Retain subscribers in danger
of cancelling
with individualized offers
Optimizing distribution sales
utilizing customer data, adapt
media to target segments
Increase margins
with time- and user
dependent pricing
Hot spots of BIG DATA for you
Packaging /
Production Customer
Marketing
Distribution
Newsroom
Advertising
Content sourcing
Content creation
Sales Support
Innovation in the newsroom
data journalism, social media buzz
Increasing ad sales
online…
through rich targeting, RTB, etc.
…and offline
combining existing client data with
external information
Retain subscribers in danger
of cancelling
with individualized offers
Optimizing distribution sales
utilizing customer data, adapt
media to target segments
Increase margins
with time- and user
dependent pricing
Reduced cost of returns
by improved demand forecasting
Hot spots of BIG DATA for you
But many publishers are not.
Everyone should be on fire!
flickr.com/photos/60900612@N08/9285812653
Three reasons:
#1 see no application.
#2 fear of failure.
#3 no one to do it.
flickr.com/photos/60900612@N08/9285812653
Seriously. It applies to you.
#1: see that heat map?
Storage is cheap. Stop throwing insights away.
#1: all data is BIG DATA
For example: Subscription marketing or online advertising
#2: start a pilot project
flickr.com/photos/soldiersmediacenter/5051017814
Big Data means venturing into the unknown.
#2: set up for the long run
flickr.com/photos/soldiersmediacenter/5051017814
Silos breaking up / discussing data / algorithm envy
(psst… it’s a culture thing)
You will need in-house expertise. No matter what consultants say.
#3 invest in data science
flickr.com/photos/joao_trindade/4362414729
Rare like a unicorn: data scientist
Analytical skills
(reporting to machine learning)
IT skills
(databases, data management)
business-
minded
project
management
Junior (2-3 yrs.):
> 60 TEUR
Senior (10 yrs.):
> 140 TEUR € €€€
Image: flickr.com/photos/robboudon/6035811624/
Image: flickr.com/photos/robboudon/6035811624/
Go for Business Informatics majors / strength in analytics.
Add IT, PM capabilities. Don’t put them in the IT department!
#3: invest in data science
Get started.
Get started: heatmap area
small & iterating
own resources
Get in touch! Florian Hollender
@floho
www.schickler.com
Management Consultants for Publishers